Hope Healthcare and Hospice, LLC
A hospice in Lafayette, Louisiana 70508
301 E Kaliste Saloom Rd, Ste 201, Lafayette, Louisiana 70508. (337) 703-4674.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 1 deficiency cited in the last three years
- 4of 5 family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
1 deficiency cited in the last three years
The middle of the 14 hospices serving ZIP code 70508 had 2.
The last inspection on record was on Feb 26, 2026: a recertification inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Feb 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Feb 11, 2026: recertification inspection by the state1 deficiency
-
Counseling services (42 CFR 418.64(d)(1))
The inspectors’ words, 151 words
“Based on record review and interview, the agency failed to provide evidence that continued contact for bereavement counseling and services were made to the family following the death of the patient for 1 (#15) out of 19 patient records reviewed. Findings: Review of the patient’s electronic clinical record revealed SOC (start of care) date was 08/09/2025 and the admitting diagnosis was acute leukemia. The benefit period reviewed was 08/09/2025 to 11/06/2025. Review of the patient’s Death Summary note dated 08/15/2025 revealed the patient died at home. Further review of the patient’s electronic clinical record revealed no evidence the patient’s family was contacted by S1BC (Bereavement Coordinator) or the agency after 08/22/2025 following the patient’s death. On 02/11/2026 at 12:20 p.m., an interview was conducted with S1BC. S1BC reviewed the patient’s electronic clinical record and confirmed she could not provide evidence that further contact was made with the patient’s family after 08/22/2025.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Feb 26, 2026 | Recertification inspection by the state | No deficiencies cited |
| Feb 11, 2026 | Recertification inspection by the state | 1 deficiency cited |
Is it certified?
- Medicare-certified hospice since May 6, 1999.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 9.6 nurse care minutes per routine home care day, 5% of skilled nursing minutes at weekends and a visit near death for 89.3% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 57% at home, 6% in assisted living, 36% in a nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 9.6 min |
| Skilled nursing minutes at weekends | 5% |
| Visits near death | 89.3% of patients who died |
Who owns it?
- M 5 Holdings LLC owns 55% directly since Jan 31, 2018; Samr Mortgage One LLC owns 10% directly since Jan 31, 2018; Jdm Land LLC owns 5% directly since Jan 31, 2018; Savoy 1, LLC owns 5% directly since Jan 31, 2018.
- 6 owners or officers are people: Stephen M Moody (owns 5% or more through other companies, 55%); Samuel Robertson (owns 5% or more through other companies, 10%); Donna B Martin (owns 5% or more through other companies, 5%); Toby Savoy (owns 5% or more through other companies, 5%); Katherine Mciver (managing employee (on the payroll)); Victoria E Panelli-Ramery (managing employee (under contract)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| M 5 Holdings LLC | Owns 5% or more directly | 55% | Jan 31, 2018 |
| Samr Mortgage One LLC | Owns 5% or more directly | 10% | Jan 31, 2018 |
| Jdm Land LLC | Owns 5% or more directly | 5% | Jan 31, 2018 |
| Savoy 1, LLC | Owns 5% or more directly | 5% | Jan 31, 2018 |
What do families say?
- Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 86% rated it 9 or 10 out of 10, and 88% would definitely recommend it.
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 99.5% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 56.6% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 4 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 14 hospices CMS’s data show serving patients in ZIP code 70508, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 2; this one had 1.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Hope Healthcare and Hospice, LLC This hospice | 1 |
| N S I Hospice, L L C | 2 |
| Heart of Hospice, LLC | 7 |
| Traditions Health | 5 |
| Audubon Hospice of Lafayette, Inc. | 2 |
| Bridgeway Healthcare and Hospice of Acadiana | 1 |
| Hospice of Acadiana Inc. | 17 |
| Community Hospice of Lafayette | 0 |
| Hospice Compassus - Lafayette | 0 |
| St Joseph Hospice of Acadiana, LLC | 6 |
| Amedisys Hospice | 11 |
| Louisiana Hospice and Palliative Care | 1 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.