Vienna Hospice and Palliative Care, Inc.
A hospice in Santa Clarita, California 91350
26811 Seco Canyon Road, Suite C, Santa Clarita, California 91350. (818) 405-0085.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 4 deficiencies cited in the last three years
- Not rated family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
4 deficiencies cited in the last three years
The middle of the 108 hospices serving ZIP code 91350 had 5.
The last inspection on record was on May 23, 2025: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
4 deficiencies in 1 month of the last 36. Last cited May 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
May 23, 2025: reaccreditation inspection by The Joint Commission4 deficiencies
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EP Testing Requirements (42 CFR 418.113(d)(3)(iii))
The inspectors’ words, 119 words
“Observed in Emergency Management Session. The organization did not review and make necessary updates to the HVA and Emergency plan based on opportunities for improvement following a recent information technology outage. Example: The agency’s electronic medical record platform (HospiceMD) experienced an outage lasting several days in the second week of May resulting in the agency activating its Emergency downtime procedures. The agency did not document the incident and create an after action report related to the actual event. Nor did the agency update their HVA to include technology outages as an assessed risk and their level of preparedness. At the time of this survey beginning 5/19/25, the agency is experiencing another HospiceMD outage. This was confirmed by Nursing Administrator.”
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Content of plan of care (42 CFR 418.56(c)(2))
“Observed in Record Review. In 1 out of 10 records reviewed, the organization did not provide a detailed statement of scope and frequency of services necessary to meet the specific patient and family needs. Example: In RRHV#4, SN 2 times per week PRN visits did not include an indication for when to initiate the order. This was confirmed by the Nursing Administrator.”
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Coordination of services (42 CFR 418.56(e)(2))
“Observed in Record Review. The organization did not provide the patient with care, treatment, or services according to the patient’s individualized plan of care. Example: In RRNHV#4, the hospice nurse performed an additional visit in week 3 of benefit period 2 that was not approved by the IDG. This was confirmed by the Nursing Administrator.”
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Supervision of hospice aides (42 CFR 418.76(h)(1)(i))
“Observed in Record Review. In 1 out of 10 record reviews, the registered nurse did not supervise the hospice aide during an on-site visit to the patient’s home every 14 days. Example: In RRHV#3, an aide supervisory visit was not done within the appropriate timeframes in week 5 of benefit period 14. The Aide Supervisory visit was done 4 days late. This was confirmed by the Nursing Administrator.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| May 23, 2025 | Reaccreditation inspection by The Joint Commission | 4 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Mar 15, 2019.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 13.3 nurse care minutes per routine home care day, 11% of skilled nursing minutes at weekends and a visit near death for 94% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 99% at home, 1% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 13.3 min |
| Skilled nursing minutes at weekends | 11% |
| Visits near death | 94.0% of patients who died |
Who owns it?
- 11 owners or officers are people: Taguhi Poghosyan (owns 5% or more directly, 100%); Taguhi Poghosyan (runs it (operational or managerial control), 100%); Kristine Poghosyan (managing employee (on the payroll), 0%); Kristine Poghosyan (runs it (operational or managerial control), 0%); Syuzanna Hovsepyan (managing employee (on the payroll), 0%); Syuzanna Hovsepyan (runs it (operational or managerial control), 0%); Taguhi Poghosyan (managing employee (on the payroll)); Oleg Liakhovetski (managing employee (under contract), 0%); Oleg Liakhovetski (runs it (operational or managerial control), 0%); Mohammad Shaek Rahmany (managing employee (under contract), 0%); Mohammad Shaek Rahmany (runs it (operational or managerial control), 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 78% rated it 9 or 10 out of 10, and 79% would definitely recommend it.
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 84.91% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 13.5% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 108 hospices CMS’s data show serving patients in ZIP code 91350, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 4.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Vienna Hospice and Palliative Care, Inc. This hospice | 4 |
| Astrum Hospice, Inc. | 5 |
| Bellerose Hospice Care Inc. | 19 |
| Ez Comfort Hospice Care | 16 |
| Vertex Hospice Care, Inc. | Not given |
| Golden Time Hospice, Inc. | 37 |
| Providence at Home With Compassus Hospice Care La County | 5 |
| Kaiser Foundation Hospital Valley Continuing Care | 10 |
| Assisted Home Hospice | 2 |
| Vitas Healthcare Corporation of California | 3 |
| Mission Hospice | 15 |
| Roze Room Hospice of the Valley | 2 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.