Hearth Record

Davita Oak City Dialysis

A dialysis facility in Raleigh, North Carolina 27616

3645 Trust Drive, Raleigh, North Carolina 27616. (919) 876-6827.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 3 deficiencies in 1 month of the last 36. Last cited Dec 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Dec 4, 2025: a standard inspection.

3 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

3 deficiencies in 1 month of the last 36. Last cited Dec 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Dec 4, 2025: standard inspection3 deficiencies
  • Assess Lab Profile

    The inspectors’ words, 305 words

    “PA-ASSESS LAB PROFILE CFR(s): 494.80(a)(3) The patient’s comprehensive assessment must include, but is not limited to, the following: (3) Laboratory profile, This Standard is not met as evidenced by: 38766 Based on review of facility policies, medical records, and staff interviews, the facility failed to follow the physician’s orders regarding the collection of monthly laboratory blood levels for one of the seven in-center patients assessed (Patient #3). Findings included: Review on 12/03/2025 of the facility policy titled, “PHYSICIAN ORDERS FOR PATIENT CARE,” revised October 2024, revealed, “...PURPOSE: To verify that orders are properly documented, transcribed, verified, and implemented in a timely manner for patient care... General Admission Orders: ... 29. Admission Orders must, at a minimum, include the following: ... b Laboratory orders.” A review on 12/04/2025 of the facility’s Laboratory Order Set indicated that patients’ albumin levels should be assessed monthly. An open medical record review on 12/03/2025 for Patient #3 revealed a 57-year-old male admitted on 09/22/2025. The review of the Core Survey Data Worksheet analyzed laboratory results of facility patients from September to November. It was found that Patient #7 had albumin level results recorded on September 22, 2025, and November 25, 2025. Additionally, the review revealed that Patient #7 did not have an albumin blood level test performed in October. An interview on 12/03/2025 at 1315 with the Manager of Clinical Services (MCS) revealed that the Registered Dietitian was responsible for reporting any missing albumin value to the Clinical Coordinator (CC) and the clinic Facility Administrator (FA). The CC and the FA were tasked with ensuring that the lab tests were conducted and the results obtained. The MCS indicated that the albumin level should be measured monthly at a minimum and redrawn as needed based on the RD’s recommendation. The interview confirmed that the albumin level was missed in October 2025.”

    Rule V0505. Standard-level.

  • Achieve Adequate Clearance

    The inspectors’ words, 1,573 words

    “POC-ACHIEVE ADEQUATE CLEARANCE CFR(s): 494.90(a)(1) Achieve and sustain the prescribed dose of dialysis to meet a hemodialysis Kt/V of at least 1.2 and a peritoneal dialysis weekly Kt/V of at least 1.7 or meet an alternative equivalent professionally-accepted clinical practice standard for adequacy of dialysis. This Standard is not met as evidenced by: 38766 Based on policy review, medical records review, and staff interview, the facility staff failed to follow the adequacy plan of care by failing to dialyze patients at the prescribed treatment duration time and/or obtain a signed against medical advice (AMA) form for six of seven sampled in-center hemodialysis records reviewed (Patients #4, #6, #7, #5, #8, and #3). Findings included: A review on 07/29/2025 of the policy and procedure “Prescribed Treatment Time not Met”, revised 10/2025, revealed “... Policy: A. Completion of The Early Termination of Treatment Against Medical Advice Form 1. The RN will verify that a patient signs the Early Termination of Treatment Against Medical Advice Form any time the patient requests to terminate their treatment earlier than the prescribed run time... 3. The Rn will obtain the patient’s signature on the Early Termination Against Medical Advice form prior to the patient being rinsed back from their treatment. B. Prescribed Treatment Time Not Met ...4. A completed copy of the Early Termination of Treatment Against Medical Advice will be kept in the patient’s health record. 1. Medical record review on 12/03/2025 for Patient #4 revealed a 66-year-old male admitted to the facility for ICHD treatments on 05/28/2022. The review of the Physician’s dialysis orders revealed the patient’s frequency for ICHD was three times per week, lasting 240 minutes. The review of the treatment sheet dated 11/10/2025 revealed that the patient received dialysis for 221 minutes (19 minutes less than the prescribed 240 minutes). The review of the treatment sheet dated 11/12/2025 revealed that the patient received dialysis for 215 minutes (25 minutes less than the prescribed 240 minutes). The review of the treatment sheet dated 11/14/2025 revealed that the patient received dialysis for 222 minutes (18 minutes less than the prescribed 240 minutes). The review of the treatment sheet dated 11/19/2025 revealed that the patient received dialysis for 216 minutes (24 minutes less than the prescribed 240 minutes). The review of the treatment sheet dated 11/21/2025 revealed that the patient received dialysis for 207 minutes (33 minutes less than the prescribed 240 minutes). The review revealed no documentation of the rationale for the patient not running the full prescribed treatment time on 11/10/2025, 11/12/2025, 11/14/2025, 11/19/2025, and 11/21/2025. The review revealed that no completed AMA form was found for the early termination of treatments on 11/10/2025, 11/12/2025, 11/14/2025, 11/19/2025, and 11/21/2025. An interview on 12/04/2025 at 1150 with PCT/CCHT #2 revealed that if patients chose to terminate their treatment early, the staff was responsible for completing the Early Termination of Treatment Against Medical Advice form and obtaining the patient’s signature. The interview indicated that the RN and the patient should sign the form and that it should be kept in the patient’s record. 2. Medical record review on 12/03/2025 for Patient #6 revealed a 54-year-old male admitted to the facility for ICHD treatments on 08/13/2024. The review of the Physician’s dialysis orders revealed the patient’s frequency for ICHD was three times per week, lasting 240 minutes. The review of the treatment sheet dated 11/10/2025 revealed that the patient received dialysis for 223 minutes (17 minutes less than the prescribed 240 minutes). The review of the treatment sheet dated 11/17/2025 revealed that the patient received dialysis for 182 minutes (58 minutes less than the prescribed 240 minutes). The review of the treatment sheet dated 11/19/2025 revealed that the patient received dialysis for 162 minutes (78 minutes less than the prescribed 240 minutes). The review revealed no documentation of the rationale for the patient not running the full prescribed treatment time on 11/10/2025, 11/17/2025, and 11/19/2025. The review revealed that no completed AMA form was found for the early termination of treatments on 11/10/2025, 11/17/2025, and 11/19/2025. An interview on 12/04/2025 at 1150 with PCT/CCHT #2 revealed that if patients chose to terminate their treatment early, the staff was responsible for completing the Early Termination of Treatment Against Medical Advice form and obtaining the patient’s signature. The interview indicated that the RN and the patient should sign the form and that it should be kept in the patient’s record. 3. Medical record review on 12/03/2025 for Patient #7 revealed a 75-year-old female admitted to the facility for ICHD treatments on 01/22/2025. The review of the Physician’s dialysis orders revealed the patient’s frequency for ICHD was three times per week, lasting 240 minutes. The review of the treatment sheet dated 11/10/2025 revealed that the patient received dialysis for 207 minutes (33 minutes less than the prescribed 240 minutes). The review of the treatment sheet dated 11/14/2025 revealed that the patient received dialysis for 223 minutes (17 minutes less than the prescribed 240 minutes). The review of the treatment sheet dated 11/17/2025 revealed that the patient received dialysis for 204 minutes (36 minutes less than the prescribed 240 minutes). The review of the treatment sheet dated 11/21/2025 revealed that the patient received dialysis for 212 minutes (28 minutes less than the prescribed 240 minutes). The review revealed no documentation of the rationale for the patient not running the full prescribed treatment time on 11/10/2025, 11/14/2025, 11/17/2025, and 11/21/2025. The review revealed that no completed AMA form was found for the early termination of treatments on 11/10/2025, 11/14/2025, 11/17/2025, and 11/21/2025. An interview on 12/04/2025 at 1150 with PCT/CCHT #2 revealed that if patients chose to terminate their treatment early, the staff was responsible for completing the Early Termination of Treatment Against Medical Advice form and obtaining the patient’s signature. The interview indicated that the RN and the patient should sign the form and that it should be kept in the patient’s record. 4. Medical record review on 12/03/2025 for Patient #5 revealed a 27-year-old male admitted to the facility for ICHD treatments on 10/02/2025. The review of the Physician’s dialysis orders revealed the patient’s frequency for ICHD was three times per week, lasting 240 minutes. The review of the treatment sheet dated 11/11/2025 revealed that the patient received dialysis for 210 minutes (30 minutes less than the prescribed 240 minutes). The review of the treatment sheet dated 11/18/2025 revealed that the patient received dialysis for 214 minutes (26 minutes less than the prescribed 240 minutes). The review of the treatment sheet dated 11/22/2025 revealed that the patient received dialysis for 211 minutes (29 minutes less than the prescribed 240 minutes). The review revealed no documentation of the rationale for the patient not running the full prescribed treatment time on 11/11/2025, 11/18/2025, and 11/22/2025. The review revealed that no completed AMA form was found for the early termination of treatments on 11/11/2025, 11/18/2025, and 11/22/2025. An interview on 12/04/2025 at 1150 with PCT/CCHT #2 revealed that if patients chose to terminate their treatment early, the staff was responsible for completing the Early Termination of Treatment Against Medical Advice form and obtaining the patient’s signature. The interview indicated that the RN and the patient should sign the form and that it should be kept in the patient’s record. 5. Medical record review on 12/04/2025 for Patient #8 revealed a 66-year-old male admitted to the facility for ICHD treatments on 11/12/2020. The review of the Physician’s dialysis orders revealed the patient’s frequency for ICHD was three times per week, lasting 240 minutes. The review of the treatment sheet dated 11/13/2025 revealed that the patient received dialysis for 226 minutes (14 minutes less than the prescribed 240 minutes). The review of the treatment sheet dated 11/15/2025 revealed that the patient received dialysis for 225 minutes (15 minutes less than the prescribed 240 minutes). The review revealed no documentation of the rationale for the patient not running the full prescribed treatment time on 11/13/2025 and 11/15/2025. The review revealed that no completed AMA form was found for the early termination of treatments on 11/13/2025 and 11/13/2025. An interview on 12/04/2025 at 1150 with PCT/CCHT #2 revealed that if patients chose to terminate their treatment early, the staff was responsible for completing the Early Termination of Treatment Against Medical Advice form and obtaining the patient’s signature. The interview indicated that the RN and the patient should sign the form and that it should be kept in the patient’s record. 6. Medical record review on 12/03/2025 for Patient #3 revealed a 57-year-old male admitted to the facility for ICHD treatments on 09/22/2025. The review of the Physician’s dialysis orders revealed the patient’s frequency for ICHD was three times per week, lasting 240 minutes. The review of the treatment sheet dated 11/17/2025 revealed that the patient received dialysis for 225 minutes (15 minutes less than the prescribed 240 minutes). The review revealed no documentation of the rationale for the patient not running the full prescribed treatment time on 11/17/2025. The review revealed that no completed AMA form was found for the early termination of treatment on 11/17/2025. An interview on 12/04/2025 at 1150 with PCT/CCHT #2 revealed that if patients chose to terminate their treatment early, the staff was responsible for completing the Early Termination of Treatment Against Medical Advice form and obtaining the patient’s signature. The interview indicated that the RN and the patient should sign the form and that it should be kept in the patient’s record.”

    Rule V0544. Standard-level.

  • Initial Poc Implemented - 30 Days/13 Tx

    The inspectors’ words, 355 words

    “POC-INITIAL IMPLEMENTED-30 DAYS/13 TX CFR(s): 494.90(b)(2) Implementation of the initial plan of care must begin within the latter of 30 calendar days after admission to the dialysis facility or 13 outpatient hemodialysis sessions beginning with the first outpatient dialysis session. This Standard is not met as evidenced by: 38766 Based on facility policy review, clinical record review, and staff interview, the facility failed to complete a thirty-day initial comprehensive reassessment in one of three newly admitted sampled in-center patients (patient #3). The findings include: Review on 12/03/2025 of the facility’s policy titled “Interdisciplinary Team (IDT) Patient Assessment and Plan of Care,” revised October 2024, revealed, “...4. A comprehensive assessment will be conducted on all new patients within 30 calendar days (or 13 outpatient dialysis sessions for hemodialysis) beginning with the first outpatient dialysis treatment or per state guidelines...Plan of Care: ...10. An initial Plan of Care, based on the findings from the comprehensive assessment, will be completed on all patients new to dialysis within 30 calendar days (or 13 outpatient dialysis sessions for hemodialysis) ...” An open medical record review on 12/03/2025 for patient #3 revealed that the patient was admitted to the facility on 09/22/2025. The review indicated that the facility completed the initial comprehensive assessment for the patient on 11/12/2025, which was 51 calendar days and 23 dialysis sessions after the first dialysis treatment. Further review of the clinical record revealed that the facility did not complete the initial comprehensive assessment (30-day assessment) within 30 calendar days of admission. An interview on 12/03/2025 at 1020 with the social worker reported that there was a glitch in the computer system and that the computer did not schedule the plan of care. The interview revealed that the SW had manually scheduled the plan of care. The SW stated that the computer system was the only way the clinic tracked patients’ care plans that were due. The interview confirmed that the patient’s initial care plan should have been completed within the first 30 days of admission or within the first 13 treatments. The interview confirmed that the facility did not follow the plan of care policy.”

    Rule V0557. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Dec 4, 2025Standard inspection3 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Jun 3, 2019.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: DaVita.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis, peritoneal dialysis and home hemodialysis training.
  • Doesn’t offer a shift starting at 5 p.m. or later.
  • 32 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the DaVita chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 4 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, better than expected; hospital admissions, as expected; readmissions to hospital, better than expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
  • CMS gives no : “Too few completed survey responses to report.”
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 54 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5Not rated

How does it compare nearby?

  • Of the 20 dialysis facilities CMS lists in Wake County, 19 have a star rating from CMS: 2 rated 5 of 5, 6 rated 4 of 5, 9 rated 3 of 5, 2 rated 2 of 5.
  • CMS rates this one 4 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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