Hearth Record

Kathleen Malcolm

A family day home in Suffolk, Virginia 23434

302 Edward Avenue, Suffolk, Virginia 23434. (843) 964-7724.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 18 deficiencies in 4 months of the last 36. Last cited Aug 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

4 inspections on record, the latest on Aug 19, 2026.

18 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

18 deficiencies in 4 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 2, 2026.

18 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Aug 19, 2026: subsidy health and safety inspection8 deficiencies
  • 8VAC20-800-200-A

    “The provider shall orient the substitute provider and assistant by the end of their first week of assuming job responsibilities. Caregiver #2 had been working for more than three weeks and had not received the required orientation.”

    Rule 8VAC20-800-200-A.

  • 8VAC20-800-680-A

    “Caregivers shall wash their hands with liquid soap and warm running water: Caregiver #1 used hand sanitizer and did not wash their hands as required before preparing and serving a bottle to Child #2 and after changing the diaper for Child #3.”

    Rule 8VAC20-800-680-A.

  • 8VAC20-800-680-B

    “Caregivers shall ensure that children’s hands are washed with liquid soap and warm running water. Caregiver #1 did not ensure 6 children in care washed their hands before eating snack and Child #3 washed their hands after diapering”

    Rule 8VAC20-800-680-B.

  • 8VAC20-800-690-D

    “The diapering surface shall be cleaned and sanitized after each use. Caregiver #1 did not clean the diaper pad as required or sanitized as required after changing Child #3, sanitizer was sprayed on the diaper pad but was wiped off immediately.”

    Rule 8VAC20-800-690-D.

  • 8VAC20-800-700-C

    “When an authorization for medication expires, the parent shall be notified that the medication needs to be picked up within 14 days or the parent must renew the authorization. Medications that are not picked up by the parent within 14 days shall be taken to a pharmacy for proper disposal. A prescription medication authorization Child #1 had expired over 3 months ago. The authorization had not been renewed and the medication was not returned or disposed of as required”

    Rule 8VAC20-800-700-C.

  • 8VAC20-800-730-D

    “Medication, except for those prescriptions designated otherwise by a written physician’s order, including refrigerated medication and medications for caregivers and household members, shall be kept in a locked place using a safe locking method that prevents access by children. Non-prescription medications belonging to household members were observed in an unlocked cabinet in the restroom used by children.”

    Rule 8VAC20-800-730-D.

  • 8VAC20-800-800-C

    “The provider shall ensure that each caregiver receives training regarding the emergency evacuation, emergency relocation, and shelter-in-place procedures by the end of his first week of assuming job responsibilities, on an annual basis, and at the time of each plan update. Caregiver #2 had been working for more than three weeks and had not received the required training.”

    Rule 8VAC20-800-800-C.

  • 8VAC20-800-960-E

    “Bottles shall be refrigerated and labeled with the child’s full name and the date, if more than one infant is in care. Bottles were observed belonging to infants in care that were not labeled with names and dates.”

    Rule 8VAC20-800-960-E.

Feb 23, 2026: inspection3 deficiencies
  • 8VAC20-800-270-A

    “Firearms of every type and purpose shall be stored unloaded in a locked container, compartment, or cabinet, and apart from ammunition. The ammunition was observed stored in a locked container with the firearm.”

    Rule 8VAC20-800-270-A.

  • 8VAC20-800-830-A

    “The emergency evacuation procedures shall be practiced monthly with all caregivers and children in care during all shifts that children are in care. There was no documentation of drills practiced in October, November, December and January.”

    Rule 8VAC20-800-830-A.

  • 8VAC20-800-940-B

    “The provider shall have an operable thermometer available to monitor refrigerator compartment temperatures. The refrigerator did not have thermometer.”

    Rule 8VAC20-800-940-B.

Oct 14, 2025: inspection3 deficiencies
  • 8VAC20-800-320-G

    “Wood burning stoves and fireplaces and associated chimneys shall must be inspected annually by a knowledgeable inspector to verify that the devices are properly installed, maintained, and cleaned as needed. The provider did not have documentation of a current inspection of the fireplace and chimney in the home.”

    Rule 8VAC20-800-320-G.

  • 8VAC20-800-330-A

    “An operable landline telephone that does not require electricity to operate, excluding a cordless or cell phone, must be available, operable, and accessible during the family day home’s hours of operation. The licensee does not have a landline telephone.”

    Rule 8VAC20-800-330-A.

  • 8VAC20-800-350-E

    “Hot water at taps available to children shall be maintained within a range of 105?F to 120?F. The hot water tap at the hand washing sink in the bathroom designated for children in care measured 137 degrees Fahrenheit at the time of inspection.”

    Rule 8VAC20-800-350-E.

Sep 5, 2025: inspection4 deficiencies
  • 8VAC20-800-320-G

    “The provider is required to maintain documentation to demonstrate that any wood burning stoves and fireplaces and associated chimneys in the home are inspected annually by a knowledgeable inspector to verify that the devices are properly installed, maintained, and cleaned as needed. The daycare home contains a fireplace. The provider did not have documentation to demonstrate that the fireplace has been inspected.”

    Rule 8VAC20-800-320-G.

  • 8VAC20-800-330-A

    “The provider is required to have a landline telephone, excluding a cordless or cell phone, available, operable, and accessible during the family day home’s hours of operation. An operable landline telephone is one that does not require electricity to operate. The provider does not have a landline telephone capable of operating in the event of a power outage. The phone designated as the landline is a coax phone which is not operable in a power outage.”

    Rule 8VAC20-800-330-A.

  • 8VAC20-800-460-C

    “Family Day Homes must ensure that dogs or cats, where are vaccinated for rabies. The provider was unable to show documentation that the three household cats are current on rabies vaccinations.”

    Rule 8VAC20-800-460-C.

  • 8VAC20-800-70-A

    The inspectors’ words, 131 words

    “The family day home provider must provide all required written information to parents prior to the child’s attendance. The records for child #1, child #2, child #3 and child #4 do not contain the following required written & signed agreements: 1. Requirement for the family day home to notify the parent when the child becomes ill and for the parent to arrange to have the child picked up as soon as possible if so requested by the home. 2. Requirement for the parent to inform the family day home within 24 hours or the next business day after his child or any member of the immediate household has developed any reportable communicable disease, as defined by the State Board of Health, except for life threatening diseases, which must be reported immediately;”

    Rule 8VAC20-800-70-A.

All 4 visits on record
Visits on record
DateVisitWhat the record says
Aug 19, 2026Subsidy health and safety inspection8 violations cited
Feb 23, 2026Inspection3 violations cited
Oct 14, 2025Inspection3 violations cited
Sep 5, 2025Inspection4 violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Mar 11, 2028.
  • A current subsidy provider.
  • Ages: 1 month - 5 years 11 months.
  • Capacity: 12 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 53 child care providers in the City of Suffolk, the middle value for violations cited in the last three years was 9; this one had 18.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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