Mrs. Carlena Scott
A family day home in Suffolk, Virginia 23434
2035 Regency Drive, Suffolk, Virginia 23434. (757) 553-5576.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 22 deficiencies in the last three years
- Aug 42026 the latest visit on record
- 12 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
18 inspections on record, the latest on Aug 4, 2026.
22 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 30, 2026. Updated weekly.
When those deficiencies happened
22 deficiencies in 6 months of the last 36. Last cited Aug 2026. The last 3 years, to Oct 30, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 30, 2026. Updated weekly.
Aug 4, 2026: subsidy health and safety inspection6 deficiencies
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22.1-289.036-A
“Provider did not ensure to obtain updated background checks as required every 5 years. Provider and household member #1 sworn statement is overdue by 2 months.”
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8VAC20-790-170-G
“The vendor shall maintain, in a way that is accessible to all caregivers, a current written list of all children’s allergies, sensitivities, and dietary restrictions. This list shall be dated and kept confidential. There were 2 children in care one with a physician documented food allergy and one with documented food sensitivity and the provider did not have a list containing the required information.”
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8VAC20-790-190-B-12
“A written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction. Child #1 has food allergy and there is not a written care plan available for review.”
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8VAC20-800-270-A
“Firearms of every type and purpose shall be stored unloaded in a locked container, compartment, or cabinet, and apart from ammunition. A firearm was observed stored in a locked box with ammunition.”
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8VAC20-800-730-D
“Repeat Violation Medication, except for those prescriptions designated otherwise by a written physician’s order, including refrigerated medication and medications for caregivers and household members, shall be kept in a locked place using a safe locking method that prevents access by children. Prescription medication was observed stored in an unlocked manner in the refrigerator designated childcare.”
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8VAC20-800-770
“A working battery-operated flashlight, a working portable battery-operated weather band radio, and extra batteries shall be kept in a designated area and be available to caregivers at all times. The provider did not have extra batteries for the weather radio.”
Apr 1, 2026: inspection2 deficiencies
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8VAC20-800-60-B
“A child’s record shall contain the name and policy number of the child’s medical insurance, if applicable;. The record for Child #1 did not include the insurance policy number.”
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8VAC20-800-730-D
“Medication for caregivers and household members, shall be kept in a locked place using a safe locking method that prevents access by children. Nonprescription medications were observed stored in a first aid kit in a unlocked cabinet .”
Aug 26, 2025: inspection2 deficiencies
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22.1-289.057-A
The inspectors’ words, 96 words
“(Repeat Violation) The program is required to develop and implement a plan to test potable water from sources identified by the U.S. Environmental Protection Agency as high priority, including bubbler-style and cooler-style drinking fountains, kitchen taps, classroom combination sinks and drinking fountains, home economics room sinks, teacher’s lounge sinks, nurse’s office sinks, classroom sinks in special education classrooms, and sinks known to be or visibly used for consumption. The licensee implemented testing of the water but did not submit a testing plan to VDH. The results did not meet the requirements for number of faucets tested.”
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8VAC20-800-110-B
“The provider is required to obtain documentation of a physical examination , signed by a licensed physician, the physician’s designee, or an official of a local health department, prior to a child’s attendance or within 30 days after the first day of attendance. The physical examination results for child #1 who has been enrolled for more than 14 months, were not signed or stamped by the physician.”
Apr 21, 2025: inspection1 deficiency
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22.1-289.057-A
“The program is required to develop and implement a plan to test potable water from sources identified by the U.S. Environmental Protection Agency as high priority, including bubbler-style and cooler-style drinking fountains, kitchen taps, classroom combination sinks and drinking fountains, home economics room sinks, teacher’s lounge sinks, nurse’s office sinks, classroom sinks in special education classrooms, and sinks known to be or visibly used for consumption. The licensee has not submitted a testing plan to VDH and has not implemented testing of the water in the family day home.”
Aug 27, 2024: inspection5 deficiencies
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22.1-289.035-A
The inspectors’ words, 93 words
“Based on a review of records and interview, the licensee did not obtain, for each caregiver, the results of a Search of the Central Registry within 5 years of the previously obtained results of the Search of the Central Registry. Evidence: The licensee confirmed that caregiver #3 remains a substitute provider for the family day home and that updated results of the Central Registry Search had not been obtained within the last 5 years, but that instead a “portability request”, which was not able to be completed, had been erroneously requested, last year.”
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8VAC20-770-40-D-5
“Based on a review of records and interview, the licensee did not ensure that a Child Protective Services Central Registry check is completed for any child living in the Family Day Home, within 30 days of becoming 14 years old. Evidence: The licensee confirmed that household member #4 turned 14 years old more than 30 days ago and that a Search of the Central Registry had not been requested for her.”
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8VAC20-800-180-A
“Based on a review of records and interview, the licensee did not obtain an updated Tuberculosis (TB) Screening for each adult household member and caregiver within 2 years of the most recently obtained results. Evidence: The provider conformed that the TB screening results for adult household member #2 and adult caregiver #3 had been conducted more than 2 years ago and that more recent results had not been obtained.”
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8VAC20-800-210-A
“Based on a review of records and interview, the licensee was unable to demonstrate that each caregiver, in addition to CPR and First Aid Training. obtained a minimum of 16 hours of annual training in the previous12 month period. Evidence: The provider confirmed that she did not have substitute provider #3’s complete file available and did not have documentation of caregiver #3’s annual training hours totaling 16 hours.”
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8VAC20-800-240-A
The inspectors’ words, 104 words
“Repeat Violation. Based on observation and interview, the licensee did not ensure that the areas and furnishings of the family day home are maintained in a clean, safe, operable condition, to include unstable heavy furniture that a child could pull down on himself. Evidence: There were two shelving units, approximately 6 feet tall, located int he childcare area where 3 three-year-old children were being care for. The shelving units were filled with books, and learning supplies. The licensee confirmed that these shelving units were not anchored or secured in a manner which would prevent the shelving units from being pulled over by a child.”
Jan 22, 2024: inspection6 deficiencies
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Based on observation, provider did not ensure areas and furnishings of the home are maintained in a clean, safe and operable condition to include unstable heavy items that a child could pull down on himself.
“Evidence: A 6’ step ladder was closed and propped against the wall in the hallway immediately outside the bathroom used by children.”
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Based on observation, provider did not ensure potentially poisonous substances including cleaning agents and disinfectants are stored in areas inaccessible to children.
“Evidence: Two multi-purpose cleaners labelled “Caution and keep out of reach of children” were observed in an unlocked cabinet under the sink in the bathroom used by children.”
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Based on observation, provider did not ensure the temperature of all inside areas occupied by children shall be maintained no lower than 65 degrees.
“Evidence: The temperature measured 61 degrees in the childcare room at 2:34 pm during inspection.”
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Based on observation and interview, provider did not ensure there is a written record of children in attendance each day.
“Evidence: Provider stated she did not have a written attendance of children today. Four children were observed present.”
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Repeat Violation Based on review and interview, provider did not ensure 2 of 4 child records have documentation of required information.
“Evidence: The following was found during record review for children present during inspection: 1. The record for child #1 did not have documentation of start date, father’s home information, parent’s employment information, emergency contact information, physician information and signed written agreement with parents. 2. The record for child #4 did not have documentation of start date. 3. Provider confirmed information was not available during inspection.”
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Based on observation and interview, provider did not ensure when meals or snacks are provided there is a menu posted for the current week showing what is served.
“Evidence: A menu for the current week was not posted. Provider confirmed she provides meals/snacks and that the menu has not been printed.”
Aug 17, 2023: inspection4 deficiencies
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Based on observation, provider did not ensure documents required by the Superintendent are posted in a conspicuous place on the licensed premises.
“Evidence: The most recent inspection results dated 4/25/2023 were not posted.”
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Based on review and interview, provider did not ensure an assistant/substitute record had documentation of required information.
“Evidence: The record for caregiver #2 did not have documentation of date of employment and job title. Provider stated the individual began working the week of 7/24/2023.”
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Based on review and interview, provider did not ensure there is written documentation of each caregiver’s orientation training.
“Evidence: The record for caregiver #2 did not have documentation of orientation training although provider stated it was completed.”
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Repeat Violation Based on review, provider did not ensure 4 of 5 child records have documentation of required information.
“Evidence: The following was found during review of child records: 1. The records for child #1 and child #2 did not have parents’ employment addresses and employment phone numbers. 2. The records for child #4 and child #5 did not have father’s home information (address and phone number), parents’ employment information (place, address and phone number) and emergency contact addresses.”
Apr 25, 2023: inspection7 deficiencies
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Based on review, provider did not ensure in addition to first aid training and CPR training, caregivers complete a minimum of 16 hours of training annually.
“Evidence: Provider had documentation of completing 10 hours of training in 2022.”
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Based on observation, provider did not ensure areas and furnishings of the family day home, inside and outside, are maintained in a clean, safe and operable condition.
The inspectors’ words, 111 words
“Evidence: The following was observed in the childcare room during inspection: 1. An electrical cord from a mounted ceiling projector was stretched down and plugged into a outlet. The cord was within reach of children. 2. An electrical cord was hanging from a heater sitting on top of an upper cabinet. The cord was hanging down within reach of children. 3. Approximately 15 cardboard boxes were stacked on top of a two drawer file cabinet reaching up to the ceiling. The stack was leaning and within reach of children. 4. Provider stated the children are not allowed in this area however there was not a barrier to prevent access by children.”
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Based on review and observation, provider did not ensure there is a written record of children in attendance each day.
“Evidence: Children’s attendance was not documented for this day or the day prior. Three children were observed present on April 25, 2023.”
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Based on review, provider did not ensure 1 of 3 children’s record has documentation of required information.
“Evidence: The record for child #1 did not have documentation of first date of attendance, immunization record and proof of identity.”
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Based on observation, provider did not ensure there is a working battery-operated flashlight, a working battery-operated weather band radio and extra batteries.
“Evidence: The flashlight and weather band radio were not operable. Provider stated she needed to get batteries.”
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Based on review, provider did not ensure emergency drill documentation has required information.
“Evidence: The emergency evacuation drill conducted in August 2022 did not document the date of the drill.”
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Based on observation, provider did not ensure menus posted are dated for the current week.
“Evidence: The menu posted was dated 2/19/23 - 2/25/23 which is not the current week.”
Jan 20, 2022: subsidy health and safety inspection1 deficiency
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Based on documentation and interview, vendor did not ensure lockdown procedures are practiced at least annually.
“Evidence: The emergency response drill log was reviewed and there was not documentation of a practiced lockdown drill. Vendor confirmed that a lockdown drill was not completed in 2021.”
Jan 20, 2022: inspection2 deficiencies
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Based on review and interview, provider did not ensure caregivers complete at least sixteen hours of training annually.
“Evidence: The record for caregiver #1 had documentation of completing four hours of training in 2021. This information was verified by the provider.”
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Based on review, provider did not ensure 2 of 2 children’s records have documentation of required information.
“Evidence: The records for child #1 and child #2 did not have documentation of father’s employment address and father’s employment phone number.”
All 18 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 4, 2026 | Subsidy health and safety inspection | 6 violations cited |
| Apr 1, 2026 | Inspection | 2 violations cited |
| Aug 26, 2025 | Subsidy health and safety inspection | No violations cited |
| Aug 26, 2025 | Inspection | 2 violations cited |
| Apr 21, 2025 | Subsidy health and safety inspection | No violations cited |
| Apr 21, 2025 | Inspection | 1 violation cited |
| Aug 27, 2024 | Subsidy health and safety inspection | No violations cited |
| Aug 27, 2024 | Inspection | 5 violations cited |
| Jan 22, 2024 | Subsidy health and safety inspection | No violations cited |
| Jan 22, 2024 | Inspection | 6 violations cited |
| Aug 17, 2023 | Subsidy health and safety inspection | No violations cited |
| Aug 17, 2023 | Inspection | 4 violations cited |
| Apr 25, 2023 | Subsidy health and safety inspection | No violations cited |
| Apr 25, 2023 | Inspection | 7 violations cited |
| Aug 16, 2022 | Subsidy health and safety inspection | No violations cited |
| Aug 16, 2022 | Inspection | No violations cited |
| Jan 20, 2022 | Subsidy health and safety inspection | 1 violation cited |
| Jan 20, 2022 | Inspection | 2 violations cited |
Is it licensed?
- Family Day Home: Two Year license, expires Sep 2, 2028.
- A current subsidy provider.
- Ages: 2 years - 12 years 11 months.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Oct 30, 2026. Updated weekly.
Has Virginia acted against it?
- 0 complaint inspections on record.
- No complaint allegations published with findings.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Oct 30, 2026. Updated weekly.
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 53 child care providers in the City of Suffolk, the middle value for violations cited in the last three years was 9; this one had 22.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 30, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| Main Street Day Care Center, Inc. | 22 |
| The YMCA of South Hampton Roads-School Age Child Care at Suffolk | 27 |
| The Children’s Center- Executive Court | 17 |
| Quality Time Child Care Center, Inc | 13 |
| Growing Up At Obici | 4 |
| Triple T Sports Center LLC | 9 |
| Apple Tree Kids-#1002 | 7 |
| The Children’s Center - Suffolk Head Start | 3 |
| Unique Little Hands Inc. | 27 |
| Mrs. Carlena Scott This child care provider | 22 |
| Ms. Chrissy Cooper | 11 |
| Ms. Robbin Reid | 12 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Oct 30, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Oct 30, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Oct 30, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 30, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.