Hearth Record

Shemika Dickens

A family day home in Portsmouth, Virginia 23701

121 Shea St, Portsmouth, Virginia 23701. (757) 465-1465.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 31 deficiencies in 6 months of the last 36. Last cited May 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

10 inspections on record, the latest on May 14, 2026.

31 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

31 deficiencies in 6 months of the last 36. Last cited May 2026. The last 3 years, to Nov 5, 2026.

31 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

May 14, 2026: subsidy health and safety inspection2 deficiencies
  • 8VAC20-800-60-B

    “Repeat Violation A child’s record shall contain all the required information. The record for Child #1 and Child #3 did not contain all the information required to be in children’s records.”

    Rule 8VAC20-800-60-B.

  • 8VAC20-800-70-A

    “Before the child’s first day of attendance, parents shall be provided in writing all the required information. All the information required to be provided to the parents in writing was not available in the records of Child #1 and Child #2.”

    Rule 8VAC20-800-70-A.

Nov 5, 2025: inspection3 deficiencies
  • 8VAC20-800-280

    “Potentially poisonous substances, materials and supplies shall be stored in areas inaccessible to children. Disinfectant spray and disinfectant wipes were stored on a low shelf of the diaper changing table, an area accessible to children in care.”

    Rule 8VAC20-800-280.

  • 8VAC20-800-60-B

    “A child’s record shall contain all the required information. The records for Child #1, Child #2, and Child #3 did not contain all the information required to be in children’s records.”

    Rule 8VAC20-800-60-B.

  • 8VAC20-800-960-E

    “Bottles shall be labeled with the child’s full name and the date, if more than one infant is in care. There were two unlabeled bottles observed on the day of the inspection. More than one infant was in care.”

    Rule 8VAC20-800-960-E.

May 7, 2025: inspection7 deficiencies
  • 22.1-289.011-F

    “The license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises. The results of the most recent inspection were not posted, which is required.”

    Rule 22.1-289.011-F.

  • 22.1-289.035-B-2

    “Providers must obtain a completed national criminal background check prior to the employee’s first day of employment. The criminal background check for Caregiver #1 (employed for six months) was not obtained prior to the employee’s first day of employment, which is required.”

    Rule 22.1-289.035-B-2.

  • 22.1-289.035-B-3

    “The provider must request a search of the central registry prior to the employee’s first day of employment. The central registry search for Caregiver #1 (employed for six months) was not requested prior to the employee’s first day of employment, which is required.”

    Rule 22.1-289.035-B-3.

  • 8VAC20-800-120-B

    “Assistants’ and substitute providers’ records shall contain the following: documentation that two or more references as to character and reputation as well as competency were checked before employment. The references in the record of Caregiver #1 (employed for six months) show that both required references were not checked before employment.”

    Rule 8VAC20-800-120-B.

  • 8VAC20-800-520-A

    “Cribs shall be provided for children from birth through 12 months of age and for children over 12 months of age who are not developmentally ready to sleep on a cot, rest mat, or bed. At the time of the inspector’s arrival, a child over the age of 12 months was sleeping in a crib. The crib is the child’s designated sleeping area.”

    Rule 8VAC20-800-520-A.

  • 8VAC20-800-690-D

    “The diapering surface shall be: cleaned and sanitized after each use. After a diaper change, the diaper changing table was not sanitized after it was cleaned, which is required.”

    Rule 8VAC20-800-690-D.

  • 8VAC20-800-750-B

    “Diaper ointment does not need to be kept locked, but shall be inaccessible to children. There was a diaper ointment located on a shelf of a diaper changing table that was accessible to the children in care.”

    Rule 8VAC20-800-750-B.

Nov 13, 2024: inspection2 deficiencies
  • 8VAC20-800-730-D

    “There was a nebulizer, and its medication found unlocked and accessible in the entertainment room. There were children observed in this room at the time of the inspection.”

    Rule 8VAC20-800-730-D.

  • 8VAC20-800-750-B

    “There was a tooth numbing gel on a desk in the entertainment room. The tooth numbing gel was accessible to the children in care and had a manufacturer’s label that stated, ?Keep Out of Reach of Children.?”

    Rule 8VAC20-800-750-B.

Jul 30, 2024: inspection12 deficiencies
  • 22.1-289.035-B-3

    “Based on record review and interview the provider did not ensure that all staff have central registry results. Evidence: 1.The record for Staff #2 (hired in 5/2024) did not contain central registry results. 2.Staff #1 confirmed that the central registry results for Staff #2 were not in their record.”

    Rule 22.1-289.035-B-3.

  • 8VAC20-800-150-D-1

    “Based on observation, record review, and interview the provider did not ensure that an assistant 18 years of age or older who is left alone with children in care has current certification in cardiopulmonary resuscitation (CPR). Evidence: 1.Upon arrival, Staff #2, an assistant, was observed caring for four children in care. a. Staff #2 was observed working alone for approximately five minutes. 2. There was no documentation that Staff #2 has current CPR certification. 3. Staff #1 confirmed that Staff #2 does not have current CPR certification.”

    Rule 8VAC20-800-150-D-1.

  • 8VAC20-800-150-D-2

    “Based on observation, record review, and interview the provider did not ensure that an assistant 18 years of age or older who is left alone with children in care has current certification in first aid. Evidence: 1.Upon arrival, Staff #2, an assistant, was observed caring for four children in care. a. Staff #2 was observed working alone for approximately five minutes. 2.There was no documentation that Staff #2 has current first aid certification. 3. Staff #1 confirmed that Staff #2 does not have current first aid certification.”

    Rule 8VAC20-800-150-D-2.

  • 8VAC20-800-170-B

    “Based on record review the provider did not ensure that tuberculosis (TB) forms submitted have been completed within the last 30 days. Evidence: 1.The TB screening in Staff #2?s record (hired in 5/2024) was dated for 12/13/23, which was not within the required 30-day timeframe.”

    Rule 8VAC20-800-170-B.

  • 8VAC20-800-200-C

    “Based on record review the provider did not ensure that documentation of orientation is signed and dated by the provider and assistant. Evidence: 1.The records for Staff #2 and Staff #3 did not have documentation to show that orientation was completed, dated and signed by the provider and assistant.”

    Rule 8VAC20-800-200-C.

  • 8VAC20-800-240-A

    “Repeat Violation Based on observation and interview the provider did not ensure that areas and furnishings of the family day home are maintained in a safe condition. Evidence: 1.A television cord was hanging down and in reaching distance from an infant crib. 2.There were a bunch of loose cords on the floor in the entertainment room. a. Three infants, one who was crawling, were observed in this room. 3.Staff #1 (provider) confirmed that the wires found in the entertainment room and infant room were accessible to the children in care.”

    Rule 8VAC20-800-240-A.

  • 8VAC20-800-530-B

    “Based on observation the provider did not ensure that cribs when being used by infants have a tight-fitting bottom cover. Evidence: 1.Three of three infant cribs did not have a tight-fitting bottom. The crib sheets on the mattresses were loose fitting.”

    Rule 8VAC20-800-530-B.

  • 8VAC20-800-540-B

    “Based on observation the provider did not ensure that infant walkers are not used at the family day home. Evidence: 1. There was an infant walker located in the entertainment room of the family day home.”

    Rule 8VAC20-800-540-B.

  • 8VAC20-800-60-A

    “Based on record review the provider did not ensure that children’s records contain all the required information. Evidence:. 1.The record for Child #2 was missing one parent’s phone number for their place of employment.”

    Rule 8VAC20-800-60-A.

  • 8VAC20-800-680-B

    “Based on observation and interview the provider did not ensure that children’s hands are washed with liquid soap and warm running water after diapering. Evidence: 1.After a diaper change, Child #3 was accompanied, by Staff #2, back into the entertainment room. The child’s hands were not washed. a. Staff #2 confirmed that Child #3 did not wash their hands after the diaper change.”

    Rule 8VAC20-800-680-B.

  • 8VAC20-800-70-A

    “Based on record review the provider did not ensure that before the child’s first day of attendance, parents are provided, in writing, all required information. Evidence: 1.There was no documentation that the parents of Child #1 received provisions of the family day home’s emergency preparedness and response plan.”

    Rule 8VAC20-800-70-A.

  • 8VAC20-800-760-A-1

    “Based on observation and interview the provider did not ensure that the first aid kit contained all the required emergency supplies. Evidence: 1. The first aid kit reviewed did not contain more than one triangular bandage, which is required. 2.Staff #1 (provider) confirmed that the first aid kit only contained one triangular bandage.”

    Rule 8VAC20-800-760-A-1.

May 1, 2024: inspection5 deficiencies
  • 8VAC20-770-40-C-1-a

    “Based on record review and interview the provider did not ensure that child protective services central registry search results were obtained for all caregivers. Evidence: 1.A central registry search was not available for review in the provider’s records. 2.The provider confirmed that a central registry search for their record was not available for review during the inspection.”

    Rule 8VAC20-770-40-C-1-a.

  • 8VAC20-770-60-C-2

    “Based on record review and interview the provider did not ensure that child protective services central registry search results were obtained for all caregivers. Evidence: 1.A central registry search was not available for review in the assistant provider’s records. 2.The provider confirmed that a central registry search for the assistant provider was not available for review during the inspection.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-800-240-A

    “Based on observation the provider did not ensure that areas and furnishings of the family day home are maintained in a safe condition. Evidence: 1.A long television cord was hanging down in the dining room, posing a strangulation hazard. 2.There were two nails protruding from a wooden fence in the backyard. 3.The gate caster on a gate in the backyard had a vertical protrusion, posing an injury hazard. 4. A sharp piece of wired landscape grate was in the garden area in the backyard.”

    Rule 8VAC20-800-240-A.

  • 8VAC20-800-280

    “Based on observation the provider did not ensure that potentially poisonous substances such as cleaning agents, are stored in areas inaccessible to children. Evidence: 1.There was a large bottle of hand sanitizer in the main playroom. 2.There was a hand soap in the bathroom that children will use that had a manufacturer’s label that stated ?Keep Out of Reach of Children.?”

    Rule 8VAC20-800-280.

  • 8VAC20-800-70-A

    “Based on record review and interview the provider did not ensure that all required forms were in children’s records for review. Evidence: 1.There were no forms to inform parents of liability insurance or other required information for parents ready to be available for enrolling children in the sample children’s record. 2.The provider confirmed that the liability insurance or information for parents forms were not prepared to be in the children’s records.”

    Rule 8VAC20-800-70-A.

All 10 visits on record
Visits on record
DateVisitWhat the record says
May 14, 2026Subsidy health and safety inspection2 violations cited
Nov 5, 2025Subsidy health and safety inspectionNo violations cited
Nov 5, 2025Inspection3 violations cited
May 7, 2025Inspection7 violations cited
May 7, 2025Subsidy health and safety inspectionNo violations cited
Nov 13, 2024Subsidy health and safety inspectionNo violations cited
Nov 13, 2024Inspection2 violations cited
Jul 30, 2024Subsidy health and safety inspectionNo violations cited
Jul 30, 2024Inspection12 violations cited
May 1, 2024Inspection5 violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Nov 22, 2027.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 9 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 88 child care providers in the City of Portsmouth, the middle value for violations cited in the last three years was 12; this one had 31.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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