Hearth Record

HRCAP Portsmouth Head Start

A child day center in Portsmouth, Virginia 23701

3303 Airline Blvd, Ste. 1A, Portsmouth, Virginia 23701. (757) 673-0548.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 8 deficiencies in 3 months of the last 36. Last cited Apr 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

10 inspections on record, the latest on Sep 14, 2026.

8 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

8 deficiencies in 3 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 5, 2026.

8 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Apr 1, 2026: subsidy health and safety inspection1 deficiency
  • 8VAC20-780-440-E

    “There shall be at least 12 inches of space between occupied cots. In 1 out of 4 classrooms observed there was less than the required 12 inches of space between occupied cots.”

    Rule 8VAC20-780-440-E.

Jun 2, 2025: inspection6 deficiencies
  • 22.1-289.011-F

    “The license and any other documents required shall be posted in a conspicuous place on the licensed premises. The findings from the most recent inspection, dated 11/6/24, were not posted in a conspicuous place on the premises.”

    Rule 22.1-289.011-F.

  • 8VAC20-780-260-A

    “The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction. The most recent fire inspection report available during the inspection was dated 4/29/24 and therefore is past due for annual update.”

    Rule 8VAC20-780-260-A.

  • 8VAC20-780-340-A

    The inspectors’ words, 91 words

    “When staff are supervising children, they shall always ensure their care, protection, and guidance. A three-year-old child was left unattended on the unsecured playground for approximately 11 minutes. The child was seen attempting to get the attention of persons inside the building including but not limited to knocking on the door, jumping up to be seen in the window and trying to reach the doorbell, crying, screaming, attempting to climb the fence and finally turning a bucket upside down climbing on top of it in an attempt to reach the doorbell.”

    Rule 8VAC20-780-340-A.

  • 8VAC20-780-340-F

    “Children under 10 years of age always shall be within actual sight and sound supervision of staff. A three-year-old child was not left alone and unsupervised outside on a playground for approximately 11 minutes. There were not any staff present on the playground during this time.”

    Rule 8VAC20-780-340-F.

  • 8VAC20-780-40-E

    “The operational responsibilities of the licensee shall include ensuring that the center’s activities, services, and facilities are maintained in compliance with the center’s own policies and procedures that are required by these standards. Center staff did not follow the center policies supervision when coming into the building from the playground nor did they follow policy once back in their assigned classroom. As a result, a three-year-old child was left alone and unsupervised on the playground for approximately 11 minutes.”

    Rule 8VAC20-780-40-E.

  • 8VAC20-780-550-I

    “A 911 or local dial number for police, fire and emergency medical services and the number of the regional poison control center shall be posted in a visible place at each telephone. There were not any emergency numbers posted in classroom A.”

    Rule 8VAC20-780-550-I.

Feb 6, 2024: inspection1 deficiency
  • 8VAC20-780-40-M

    The inspectors’ words, 91 words

    “Based on observation and interview the center failed to maintain children’s allergy listing as required. Evidence: 1 - In Classroom A Child #1 is not listed on the available allergy list. However, the child’s record contains documentation of an allergy. a. Staff present in Classroom A during the inspection confirm that Child #1 is not listed on the allergy list. 2 - In Classroom B there is no date on the allergy list available. a. Staff present in Classroom B confirmed that there is not a date on available allergy list.”

    Rule 8VAC20-780-40-M.

Mar 2, 2023: inspection2 deficiencies
  • 8VAC20-780-410-1

    The inspectors’ words, 236 words

    “Based on observation and interview the center failed to ensure that the actions or threats thereof including roughly handling a child are forbidden. Evidence: 1 - Four staff report that on March 1, 2023, Staff #1 was observed roughly handling Child #1, a five-year-old child in care. Staff who witnessed the event made the following statements during in person interviews and in written statements. - ?Staff #1 lowered the student to floor very fast in what I would consider an aggressive manor.? The child appeared to have a startled look on her face and tears in her eyes.? - ?He picked the child up by the collarbone area of her clothes and aggressively lifted her out of the classroom. When she landed on the floor by the lunch clock carts and sat crying.? - ?Staff #1 lifted her up by her arms. She had her arms bent because she was holding both hands near her mouth and crying and slammed her down on the floor in the hallway.? - ?Staff #1 lifted her up in the air. Staff #1 was talking and shaking Child #1. Then staff one slammed child one on the floor. Child one was crying uncontrollable.? 2 ? Video footage shows Staff #1 enter the classroom behind Child #1. Staff #1 grabs the child from behind, lifts the child up off the floor and carries her out of view of the classroom camera.”

    Rule 8VAC20-780-410-1.

  • Based on observation and interview the center failed to ensure that the actions or threats thereof including verbal remarks which are demeaning to the child are forbidden. Evidence: 1 - Four staff report that on March 1, 2023, Staff #1 was observed using demeaning remarks while speaking to Child #1, a five-year-old, in care. Staff who witnessed the event made the following statements during in person interviews and in written statements.

    The inspectors’ words, 190 words

    “- Staff #1 was ?speaking very loudly with the use of profanity. yelling “if you act like an adult, I’m going to treat you like an adult”. And once in the hallway Staff #1 ?yelled and you can’t even spell your [expletive] name.” - ?There was profanity being thrown around? by Staff #1. - Staff #1 yelled at Child #1, ?I told you to be quiet. Don’t say another word. He walked up to her and put his face in her face, and he yelled. I said don’t say another word. I don’t care what you say, shut your [expletive] mouth.? - Staff #1 said ?you get on my [expletive] nerves.? 2 ? Staff #1 was heard on video footage making the following statement to Child #1, a five-year,-old child in care ? Let me tell you, I will whoop your [expletive]. Ok. Let’s go. Cause I’m tired of your mouth little girl. You’re not grown. Let’s go! Let’s go! You break bad with me I’m going to break with you! You talk back to me I’m a talk back to you. You’re not grown?.Learn to spell your [expletive] name.”

    Rule 8VAC20-780-410-6.

All 10 visits on record
Visits on record
DateVisitWhat the record says
Sep 14, 2026InspectionNo violations cited
Apr 1, 2026Subsidy health and safety inspection1 violation cited
Nov 25, 2025InspectionNo violations cited
Oct 28, 2025InspectionNo violations cited
Jun 2, 2025Inspection3 violations cited
Jun 2, 2025Inspection3 violations cited
Nov 6, 2024InspectionNo violations cited
Feb 6, 2024Inspection1 violation cited
Mar 2, 2023Inspection2 violations cited
Feb 2, 2022InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Aug 3, 2028.
  • Ages: 2 years 11 months - 5 years 11 months.
  • Capacity: 114 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 88 child care providers in the City of Portsmouth, the middle value for violations cited in the last three years was 12; this one had 8.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

11 of the 88 in the City of Portsmouth, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Peter Pan Kindergarten & Day Care16
HRCAP Cavalier Manor8
HRCAP Portsmouth Head Start This child care provider8
HRCAP JFK19
Mary Almy50
LaToya Wade4
Ready-Set-Go Child Development Center5
AlphaBEST @ Simonsdale Elementary49
AlphaBEST @ Hodges Manor Elementary14
AlphaBEST @ Lakeview Elementary35
AlphaBEST @ Victory Elementary48
Toddler Time Child Development Center6

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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