HRCAP Portsmouth Head Start
A child day center in Portsmouth, Virginia 23701
3303 Airline Blvd, Ste. 1A, Portsmouth, Virginia 23701. (757) 673-0548.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 8 deficiencies in the last three years
- Sep 142026 the latest visit on record
- 114 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
10 inspections on record, the latest on Sep 14, 2026.
8 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
When those deficiencies happened
8 deficiencies in 3 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
Apr 1, 2026: subsidy health and safety inspection1 deficiency
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8VAC20-780-440-E
“There shall be at least 12 inches of space between occupied cots. In 1 out of 4 classrooms observed there was less than the required 12 inches of space between occupied cots.”
Jun 2, 2025: inspection6 deficiencies
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22.1-289.011-F
“The license and any other documents required shall be posted in a conspicuous place on the licensed premises. The findings from the most recent inspection, dated 11/6/24, were not posted in a conspicuous place on the premises.”
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8VAC20-780-260-A
“The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction. The most recent fire inspection report available during the inspection was dated 4/29/24 and therefore is past due for annual update.”
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8VAC20-780-340-A
The inspectors’ words, 91 words
“When staff are supervising children, they shall always ensure their care, protection, and guidance. A three-year-old child was left unattended on the unsecured playground for approximately 11 minutes. The child was seen attempting to get the attention of persons inside the building including but not limited to knocking on the door, jumping up to be seen in the window and trying to reach the doorbell, crying, screaming, attempting to climb the fence and finally turning a bucket upside down climbing on top of it in an attempt to reach the doorbell.”
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8VAC20-780-340-F
“Children under 10 years of age always shall be within actual sight and sound supervision of staff. A three-year-old child was not left alone and unsupervised outside on a playground for approximately 11 minutes. There were not any staff present on the playground during this time.”
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8VAC20-780-40-E
“The operational responsibilities of the licensee shall include ensuring that the center’s activities, services, and facilities are maintained in compliance with the center’s own policies and procedures that are required by these standards. Center staff did not follow the center policies supervision when coming into the building from the playground nor did they follow policy once back in their assigned classroom. As a result, a three-year-old child was left alone and unsupervised on the playground for approximately 11 minutes.”
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8VAC20-780-550-I
“A 911 or local dial number for police, fire and emergency medical services and the number of the regional poison control center shall be posted in a visible place at each telephone. There were not any emergency numbers posted in classroom A.”
Feb 6, 2024: inspection1 deficiency
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8VAC20-780-40-M
The inspectors’ words, 91 words
“Based on observation and interview the center failed to maintain children’s allergy listing as required. Evidence: 1 - In Classroom A Child #1 is not listed on the available allergy list. However, the child’s record contains documentation of an allergy. a. Staff present in Classroom A during the inspection confirm that Child #1 is not listed on the allergy list. 2 - In Classroom B there is no date on the allergy list available. a. Staff present in Classroom B confirmed that there is not a date on available allergy list.”
Mar 2, 2023: inspection2 deficiencies
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8VAC20-780-410-1
The inspectors’ words, 236 words
“Based on observation and interview the center failed to ensure that the actions or threats thereof including roughly handling a child are forbidden. Evidence: 1 - Four staff report that on March 1, 2023, Staff #1 was observed roughly handling Child #1, a five-year-old child in care. Staff who witnessed the event made the following statements during in person interviews and in written statements. - ?Staff #1 lowered the student to floor very fast in what I would consider an aggressive manor.? The child appeared to have a startled look on her face and tears in her eyes.? - ?He picked the child up by the collarbone area of her clothes and aggressively lifted her out of the classroom. When she landed on the floor by the lunch clock carts and sat crying.? - ?Staff #1 lifted her up by her arms. She had her arms bent because she was holding both hands near her mouth and crying and slammed her down on the floor in the hallway.? - ?Staff #1 lifted her up in the air. Staff #1 was talking and shaking Child #1. Then staff one slammed child one on the floor. Child one was crying uncontrollable.? 2 ? Video footage shows Staff #1 enter the classroom behind Child #1. Staff #1 grabs the child from behind, lifts the child up off the floor and carries her out of view of the classroom camera.”
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Based on observation and interview the center failed to ensure that the actions or threats thereof including verbal remarks which are demeaning to the child are forbidden. Evidence: 1 - Four staff report that on March 1, 2023, Staff #1 was observed using demeaning remarks while speaking to Child #1, a five-year-old, in care. Staff who witnessed the event made the following statements during in person interviews and in written statements.
The inspectors’ words, 190 words
“- Staff #1 was ?speaking very loudly with the use of profanity. yelling “if you act like an adult, I’m going to treat you like an adult”. And once in the hallway Staff #1 ?yelled and you can’t even spell your [expletive] name.” - ?There was profanity being thrown around? by Staff #1. - Staff #1 yelled at Child #1, ?I told you to be quiet. Don’t say another word. He walked up to her and put his face in her face, and he yelled. I said don’t say another word. I don’t care what you say, shut your [expletive] mouth.? - Staff #1 said ?you get on my [expletive] nerves.? 2 ? Staff #1 was heard on video footage making the following statement to Child #1, a five-year,-old child in care ? Let me tell you, I will whoop your [expletive]. Ok. Let’s go. Cause I’m tired of your mouth little girl. You’re not grown. Let’s go! Let’s go! You break bad with me I’m going to break with you! You talk back to me I’m a talk back to you. You’re not grown?.Learn to spell your [expletive] name.”
All 10 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 14, 2026 | Inspection | No violations cited |
| Apr 1, 2026 | Subsidy health and safety inspection | 1 violation cited |
| Nov 25, 2025 | Inspection | No violations cited |
| Oct 28, 2025 | Inspection | No violations cited |
| Jun 2, 2025 | Inspection | 3 violations cited |
| Jun 2, 2025 | Inspection | 3 violations cited |
| Nov 6, 2024 | Inspection | No violations cited |
| Feb 6, 2024 | Inspection | 1 violation cited |
| Mar 2, 2023 | Inspection | 2 violations cited |
| Feb 2, 2022 | Inspection | No violations cited |
Is it licensed?
- Child Day Center: Two Year license, expires Aug 3, 2028.
- Ages: 2 years 11 months - 5 years 11 months.
- Capacity: 114 children.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.
Has Virginia acted against it?
- 0 complaint inspections on record.
- No complaint allegations published with findings.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 5, 2026. Updated weekly.
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 88 child care providers in the City of Portsmouth, the middle value for violations cited in the last three years was 12; this one had 8.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| Peter Pan Kindergarten & Day Care | 16 |
| HRCAP Cavalier Manor | 8 |
| HRCAP Portsmouth Head Start This child care provider | 8 |
| HRCAP JFK | 19 |
| Mary Almy | 50 |
| LaToya Wade | 4 |
| Ready-Set-Go Child Development Center | 5 |
| AlphaBEST @ Simonsdale Elementary | 49 |
| AlphaBEST @ Hodges Manor Elementary | 14 |
| AlphaBEST @ Lakeview Elementary | 35 |
| AlphaBEST @ Victory Elementary | 48 |
| Toddler Time Child Development Center | 6 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.