Hearth Record

Jenita Holland

A family day home in Portsmouth, Virginia 23701

901 Liston Lane, Portsmouth, Virginia 23701. (757) 800-3325.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 11 deficiencies in 5 months of the last 36. Last cited Jan 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

12 inspections on record, the latest on Jul 22, 2026.

11 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

11 deficiencies in 5 months of the last 36. Last cited Jan 2026. The last 3 years, to Nov 5, 2026.

11 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Jan 27, 2026: subsidy health and safety inspection1 deficiency
  • 8VAC20-800-100-A

    “The provider shall obtain documentation of a physical examination within 30 days after the first day of attendance. Child #1 did not have a physical examination on record and has been at the center for over 3 months.”

    Rule 8VAC20-800-100-A.

Aug 7, 2025: inspection4 deficiencies
  • 8VAC20-800-210-A

    “Caregivers shall obtain a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities. Two of the four staff records reviewed did not have the minimum of 16 hours of annual training.”

    Rule 8VAC20-800-210-A.

  • 8VAC20-800-520-A

    “Cribs shall be provided for children from birth through 12 months of age and for children over 12 months of age who are not developmentally ready to sleep on a cot, rest mat, or bed. Two children ages 13 months and 15 months are sleeping in cribs and have no documentation regarding not developmentally ready to sleep in a cot, rest mat, or bed.”

    Rule 8VAC20-800-520-A.

  • 8VAC20-800-680-B

    “Caregivers shall ensure that children’s hands are washed with liquid soap and warm running water before eating. A child did not wash their hands before breakfast”

    Rule 8VAC20-800-680-B.

  • 8VAC20-800-700-B

    “The parent’s written authorization for medication shall expire or be renewed after 10 working days. Child #1 has a prescriptive medication that does not have a current written authorization within the past 10 days.”

    Rule 8VAC20-800-700-B.

Jan 29, 2025: inspection2 deficiencies
  • 8VAC20-800-530-B

    “Cribs when being used by infants shall have a tight-fitting bottom cover. Two of the four cribs have loose fitting sheets.”

    Rule 8VAC20-800-530-B.

  • 8VAC20-800-690-D

    “The diapering surface shall be nonabsorbent. Both changing pads used for the diapering children had small tears to the waterproof material making them nonabsorbent.”

    Rule 8VAC20-800-690-D.

Aug 5, 2024: inspection2 deficiencies
  • 8VAC20-800-350-E

    “Hot water at taps available to children shall be maintained within a range of 105?F to 120?F. The hot water temperature of the family day home was as high as123?F.”

    Rule 8VAC20-800-350-E.

  • 8VAC20-800-830-A

    “The emergency evacuation procedures shall be practiced monthly with all caregivers and children in care during all shifts that children are in care. There was no emergency practice drill conducted for the month of July 2024. The last drill was performed on June 10, 2024.”

    Rule 8VAC20-800-830-A.

Apr 18, 2024: inspection2 deficiencies
  • 8VAC20-800-240-A

    The inspectors’ words, 99 words

    “Based on observation and interview, it was determined that the provider did not ensure that areas and furnishings of the family day home, inside and outside, shall be maintained in a safe and operable condition. Evidence: 1. In the playground area, there is a broken clothesline with several long strings hanging in reach of children. This poses as a strangulation hazard to the children in care. 2. In the indoor play area, the children’s cots are stacked with no secure fasten to hold them in place. This poses as both a tipping and injury to the children in care.”

    Rule 8VAC20-800-240-A.

  • 8VAC20-800-570-A

    “Based on observation and interview, it was determined that the provider did not ensure that a caregiver does not exceed 16 points or an additional caregiver is needed. Evidence: 1. Inspectors arrived at 9am and there was an additional child that came into the center totally 6 children and 19 points. There was one caregiver for approximately 6 minutes as the additional caregiver was out at an appointment. 2. The provider confirmed that for approximately 6 minutes, the home was over three points.”

    Rule 8VAC20-800-570-A.

All 12 visits on record
Visits on record
DateVisitWhat the record says
Jul 22, 2026Subsidy health and safety inspectionNo violations cited
Jan 27, 2026Subsidy health and safety inspection1 violation cited
Aug 7, 2025Subsidy health and safety inspectionNo violations cited
Aug 7, 2025Inspection4 violations cited
Jan 29, 2025Subsidy health and safety inspectionNo violations cited
Jan 29, 2025Inspection2 violations cited
Aug 5, 2024Subsidy health and safety inspectionNo violations cited
Aug 5, 2024Inspection2 violations cited
Apr 18, 2024Subsidy health and safety inspectionNo violations cited
Apr 18, 2024Inspection2 violations cited
Feb 12, 2024Subsidy health and safety inspectionNo violations cited
Feb 12, 2024InspectionNo violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Aug 26, 2028.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 88 child care providers in the City of Portsmouth, the middle value for violations cited in the last three years was 12; this one had 11.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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