Hearth Record

Shining Stars Montessori

A child day center in Roanoke, Virginia 24017

2750 Hoover Street NW, Roanoke, Virginia 24017. (540) 354-7025.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 108 deficiencies in 14 months of the last 36. Last cited Aug 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

19 inspections on record, the latest on Aug 12, 2026.

108 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

108 deficiencies in 14 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 2, 2026.

108 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Aug 12, 2026: subsidy health and safety inspection18 deficiencies
  • REPEAT VIOLATION/SYSTEMIC VIOLATION The center shall obtain documentation that each child has received immunizations.

    “Child #3 (enrolled over 10 months), did not have an immunization record that was signed by the doctor. The center was previously cited for not obtaining immunization documentation on 6/29/2026, 3/17/2026, 10/16/2025, and 2/25/2025.”

    Rule 8VAC20-780-130-A.

  • REPEAT VIOLATION/SYSTEMIC VIOLATION Each child shall have a physical examination by or under the direction of a physician prior to enrollment or within 30 days of enrollment.

    “Child #2 (enrolled over 11 months) and Child #3 (enrolled over 10 months) did not have a physical examination in their records. The center was previously cited for not obtaining physical examinations as required on 6/29/2026, 10/16/2025, and 4/7/2025.”

    Rule 8VAC20-780-140-A.

  • REPEAT VIOLATION/SYSTEMIC VIOLATION Documentation of a negative TB screening must be submitted prior to employment and completed in the last 30 calendar days.

    “On 8/12/2026, Staff #2 (employed for over 10 months) did not have a current TB screening on file. The center was previously cited on for not meeting documentation requirements for TB screenings on 3/17/2026, 10/16/2025, 7/9/2025, 4/7/2025, 2/25/2025, and 11/15/2024.”

    Rule 8VAC20-780-160-A.

  • REPEAT VIOLATION Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children.

    “Cleaning materials in Room #1 and Room #2 were unlocked without a safe locking mechanism. The center was previously cited for unlocked hazardous substances on 12/23/2025, 10/16/2025, and 2/25/2025.”

    Rule 8VAC20-780-280-B.

  • REPEAT VIOLATION Cribs, cots, mats, and beds used by children other than infants during the designated rest period shall have linens consisting of a top cover and a bottom cover or a one-piece covering which is open on three edges.

    “During the designated rest period, rest mats in classroom #1 did not have bottom linen covers. The center was previously cited on 3/17/2026 for not having a bottom linen cover.”

    Rule 8VAC20-780-450-A.

  • REPEAT VIOLATION/SYSTEMIC VIOLATION Children’s hands shall be washed with soap and running water or disposable wipes before and after eating meals or snacks.

    “Children in Classroom #2, did not wash hands or use a disposable wipe after eating snack. Children in Classroom #1 and Classroom #2, did not wash hands or use a disposable wipe after eating lunch. The center was previously cited for handwashing on 3/17/2026.”

    Rule 8VAC20-780-500-A.

  • SYSTEMIC VIOLATION Nonprescription drugs and over-the-counter skin products shall not be kept or used beyond the expiration date of the product.

    “Over-the-skin product #1 was kept on-site five months past the expiration date.”

    Rule 8VAC20-780-520-A.

  • SYSTEMIC VIOLATION Sunscreen shall be inaccessible to children under five years of age.

    “On 8/12/2026, sunscreen was located in Classroom #1 on the cubbies and accessible to children under the age of five.”

    Rule 8VAC20-780-520-B.

  • SYSTEMIC VIOLATION At least one staff in each classroom or area where children are present shall have, within 90 days, Current certification in cardiopulmonary resuscitation (CPR) and First Aid.

    “On 8/12/2026, the children in Classroom #1 and Classroom #2 were receiving care from staff that did not have current First Aid / CPR certification.”

    Rule 8VAC20-780-530-A.

  • SYSTEMIC VIOLATION There shall be at least two staff members who meet the requirements of First Aid / CPR certification on the premises during the center’s hours of operation, on field trips, and wherever children are in care.

    “On 8/12/2026, Staff #1 (employed over 2 years) was the only staff on-site with current First Aid / CPR training.”

    Rule 8VAC20-780-530-C.

  • SYSTEMIC VIOLATION The following non-medical emergency supplies shall be required: one working battery-operated radio in each building used by children.

    “A working battery-operated radio was not available at the center during the inspection.”

    Rule 8VAC20-780-540-E.

  • REPEAT VIOLATION/SYSTEMIC VIOLATION Children three years of age or younger may not be offered foods that are considered to be potential choking hazards.

    “A menu listing foods to be served for meals and snacks during the current one-week period shall be dated, posted in a locations conspicuous to parents or given to parents, list any substituted food, and be kept on file for one week at the center. On 8/12/2026, children ages 17 months ? 3 years were served string cheese for lunch. The string cheese was whole and not broken into smaller pieces. On 8/12/2026, the center did not have a current menu for the month of August.”

    Rule 8VAC20-780-560-F.

  • SYSTEMIC VIOLATION Tables and high chairs shall be sanitized before and after each use for feeding.

    “On 8/12/2026, the tables in Classroom 2 were not sanitized after morning snack.”

    Rule 8VAC20-780-560-J.

  • SYSTEMIC VIOLATION No child shall be allowed to eat or drink while walking around.

    “On 8/12/2026, two children in Classroom 1 were eating graham crackers while walking around the classroom.”

    Rule 8VAC20-780-560-M.

  • REPEAT VIOLATION/SYSTEMIC VIOLATION Each center shall maintain and keep at the center a separate record for each child enrolled which shall contain all of the required information.

    “The record for Child #2 (enrolled over 11 months) Child #3 (enrolled over 10 months), and Child #5 (enrolled over a year) were missing several required components of their records. The center was previously cited for missing requirements from children’s records on 6/29/2026, 3/17/2026, 10/16/2025, 7/9/2025, 2/25/2025, and 11/15/2024.”

    Rule 8VAC20-780-60-A.

  • REPEAT VIOLATION/SYSTEMIC VIOLATION For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs.

    “On 8/12/2026, the attendance record for classroom #1 had no children marked on the attendance sheet. There were 5 children present.”

    Rule 8VAC20-780-80-A.

  • REPEAT VIOLATION All staff who work directly with children shall have within 90 days of the date of employment a certification in CPR.

    “Staff #2 ( employed over 10 months) and Staff #3 (employed over a year) did not have CPR certification. The center was cited for this violation on 3/17/2026 and 2/25/2025.”

    Rule 8VAC20-790-600-D-1.

  • REPEAT VIOLATION All staff who work directly with children shall have within 90 days of the date of employment a certification in First Aid.

    “Staff #2 (employed over 10 months) did not have First Aid certification. First Aid Certification for Staff #3 (employed over a year) was overdue by 3 months.”

    Rule 8VAC20-790-600-D-2.

Jun 29, 2026: inspection8 deficiencies
  • Repeat violation/systemic violation

    “The center must obtain a completed national background check prior to the employee’s first day of employment. The criminal background check for Staff #1 was received one day after the first day of employment.”

    Rule 22.1-289.035-B-2.

  • Repeat violation/systemic violation

    “The Center shall obtain documentation that each child has received the immunizations required by the State Board of Healthcare before the child can attend the center. There were no immunization records for Child #3, who has been enrolled over a year.”

    Rule 8VAC20-780-130-A.

  • Repeat violation/systemic violation

    “Each child shall have a physical examination completed by a physician prior to the first day of attendance or within 30 days after the first day of attendance. Child #1 and Child #3, both enrolled for over a year, did not have a physical examination in the record.”

    Rule 8VAC20-780-140-A.

  • Repeat violation/systemic violation

    “When children are in ongoing mixed aged groups, the staff-to-children ratio and group size applicable to the youngest child in the group shall apply to the entire group. On 6/29/2026, 16 children (aged 2 years to 9 years) were playing outdoors with one staff member. The required staff -to-child ratio is 1:8. Two staff members were required.”

    Rule 8VAC20-780-350-C.

  • Before the child’s first day of attending, parents shall be provided, in writing, the center’s policy regarding the application of sunscreen, diaper ointment, and insect repellant.

    “Child #1 and Child #3(both enrolled over a year) and Child #2 (enrolled over 3 months), did not have the center’s policies for the application of sunscreen, diaper ointment, and insect repellant.”

    Rule 8VAC20-780-420-A.

  • Repeat violation/systemic violation

    “Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. Child #1, enrolled over a year, was missing several components required for the file.”

    Rule 8VAC20-780-60-A.

  • Repeat violation/systemic violation

    “Documentation of at least 2 references to character, reputation, and competency shall be kept for each staff person and checked prior to employment. Staff #1, employed over a month, was missing one reference for their file.”

    Rule 8VAC20-780-70.

  • Systemic violation

    “A written agreement between the parent and the center shall be in each child’s record by the first day of the child’s attendance. The agreement shall be signed by the parent and include: emergency medical care, pick-up for sick child, and notification of disease. The records for Child #1 and Child #3, both enrolled for over a year, did not have a written agreement between the parent and the center.”

    Rule 8VAC20-780-90-A.

Mar 17, 2026: subsidy health and safety inspection18 deficiencies
  • Repeat violation / systemic violation

    “The center is required to obtain a completed sworn statement or affirmation prior to the employee’s first day of employment. The sworn statement for Staff 3, employed over 8 months, was dated 15 days after employment.”

    Rule 22.1-289.035-B-1.

  • Repeat violation / systemic violation

    “Providers must obtain a completed national criminal background check prior to the employee’s first day of employment. Staff 5, employed over 2 months, did not have a criminal background check on file.”

    Rule 22.1-289.035-B-2.

  • Repeat violation / systemic violation

    “The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center. There were no immunization records for Child 6, who had been enrolled for two days.”

    Rule 8VAC20-780-130-A.

  • Repeat violation / systemic violation

    The inspectors’ words, 94 words

    “Each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming in contact with the children. Volunteer 1, acting in the role of a staff member, did not have a tuberculosis screening on file and was working with children for over 21 days. Staff 5 did not have a tuberculosis screening on file and was working with children over 47 days. The tuberculosis screening for Staff 3 was completed 18 days after hire. The tuberculosis screening for Staff 4 was completed 14 days after hire.”

    Rule 8VAC20-780-160-A.

  • Repeat violation / systemic violation

    “Staff shall complete orientation prior to the staff member working with children and no later than seven days of the date of assuming job responsibilities. Volunteer 1 and Volunteer 2, both acting in a role as a staff member, did not have documentation of completing orientation training.The orientation training for Staff 3 was overdue by 15 days.”

    Rule 8VAC20-780-240-B.

  • Systemic violation

    “Prior to working alone with children and within seven days of the first day of employment, Staff shall be provided in writing the center’s information. Volunteer 1 and Volunteer 2, both acting in the role of a staff member, did not have documentation of the center’s information.”

    Rule 8VAC20-780-240-D.

  • Repeat violation

    “When children are in ongoing mixed aged groups, the staff-to-children ratio and group size applicable to the youngest child in the group shall apply to the entire group. On 3/17/2026, 12 children (aged 18 months - 4 years), were in care with two staff. The required staff-to-child ratio is 1:5. Three staff members were required for this age group. Staff 5 was supervising the ongoing mixed aged group of 12 children (aged 4 years - 9 years). The required staff-to-child ratio is 1:10. Two staff were required for this group.”

    Rule 8VAC20-780-350-C.

  • There shall be at least 12 inches of space between occupied, bed, and rest mats.

    “During nap time, 4 children were on cots with less than an inch of space between them.”

    Rule 8VAC20-780-440-E.

  • Cribs, cots, mats and beds used by children other than infants during the designated rest period or during evening and overnight care shall have linens consisting of a top cover and bottom cover or a one-piece covering which is open on three edges.

    “At rest time, 9 cots did not have a bottom linen.”

    Rule 8VAC20-780-450-A.

  • Systemic violation

    The inspectors’ words, 95 words

    “Children’s hands shall be washed with soap and running water or disposable wipes before and after eating meals and snacks. Staff shall wash hands with soap and running water before feeding or helping children with feeding and before preparing or serving food and beverages. The school age children (ages 4 years - 9 years) went to the table for snack without washing their hands. Following snack, they did not wash their hands. Staff did not wash hands prior to or after serving snack. The younger children (18 months-4 years) did not wash hands following snack.”

    Rule 8VAC20-780-500-A.

  • Systemic violation

    “A first aid kit shall be wherever children are in care. The center transported 3 children, on 3/17/2026, without a first aid kit in the vehicle.”

    Rule 8VAC20-780-540-A.

  • Systemic violation

    “The center shall prepare a document containing all the required emergency information that must be kept in vehicles used to transport children to and from center. The center transported 3 children on 3/17/2026. The required emergency documentation was not in the vehicle used to transport children.”

    Rule 8VAC20-780-550-K.

  • When centers choose to provide meals or snacks, the following shall apply: Centers shall follow the most recent, age-appropriate nutritional requirements of the Child and Adult Care Food Program of the United Stated Department of Agriculture (USDA).

    “The center served the toddler classroom one mandarin orange for snack. The school age classroom was served either an individual bag of goldfish or one graham cracker. Snacks for both age groups did not meet the nutritional requirements of the USDA program.”

    Rule 8VAC20-780-560-F.

  • Parental permission for transportation and field trips shall be secured before the scheduled activity.

    “On 3/17/26, Child 6 (age 6 years) was transported without documentation of parent permission.”

    Rule 8VAC20-780-580-L.

  • Repeat violation / systemic violation

    “Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. Child 6, enrolled for over 2 days, did not have a record with required information.”

    Rule 8VAC20-780-60-A.

  • Repeat violation / systemic violation

    “Staff records shall be kept for each staff person that contain all of the required information Volunteer 1 and Volunteer 2, both acting in the role of a staff, were missing several required components.”

    Rule 8VAC20-780-70.

  • All staff who work directly with children shall have current cardiopulmonary resuscitation (CPR) within 90 days of employment.

    “Staff 3, employed for over 8 months, did not have CPR certification.”

    Rule 8VAC20-790-600-D-1.

  • All staff who work directly with children shall have current first aid certification within 90 days of employment.

    “Staff 3, employed for over 8 months, did not have First Aid certification.”

    Rule 8VAC20-790-600-D-2.

Dec 23, 2025: inspection2 deficiencies
  • Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children.

    “Hazardous lighter fluid, raid insect spray, and fuel for potluck tins were stored in an unlocked cabinet in the kitchenette area. 116 month old children were observed playing in the unlocked cabinet. Hazardous disinfectant awesome cleaner with bleach and family guard disinfectant cleaner were unlocked and accessible to the children in the pre-school area.”

    Rule 8VAC20-780-280-B.

  • When staff are supervising children, they shall always ensure their care, protection, and guidance.

    “In the infant/toddlers classroom, the Licensing Inspector observed a toddler playing with a PVC plastic bag. The child had the bag in their mouth. Staff #1 and Staff #2 were both in the room. The Licensing Inspector alerted the staff that the child was playing with a plastic bag.”

    Rule 8VAC20-780-340-A.

Oct 16, 2025: inspection9 deficiencies
  • SYSTEMIC VIOLATION REPEAT VIOLATION The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.

    “There was no immunization record for Child 1, enrolled for six months. The immunization record for Child 5, enrolled for 10 months, was obtained six months after enrollment.”

    Rule 8VAC20-780-130-A.

  • SYSTEMIC VIOLATION REPEAT VIOLATION Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance.

    “There was no physical examine for Child 1, enrolled for six months, or Child 4, enrolled for 13 months. The physical examine for Child 5 was obtained 4 months after enrollment.”

    Rule 8VAC20-780-140-A.

  • SYSTEMIC VIOLATION REPEAT VIOLATION Each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with the children.

    “The screening for Staff 1 was completed 4 weeks after hire.”

    Rule 8VAC20-780-160-A.

  • REPEAT VIOLATION Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children.

    “Disinfectant and cleaner with bleach were stored unlocked on a shelf over the changing table in a restroom. A bleach container and 3 air fresheners were stored unlocked on the countertop in the kitchen.”

    Rule 8VAC20-780-280-B.

  • REPEAT VIOLATION Areas used by children of preschool age or younger, electrical outlets shall have protective covers.

    “There was an uncovered electrical outlet in kitchen. The children use the kitchen to access the restroom.”

    Rule 8VAC20-780-290-A-3.

  • Cribs, cots, rest mats or beds shall be provided for children during the designated rest period.

    “Four children (ages 12 months to 15 months) were placed in portable play yards for the designated rest period.”

    Rule 8VAC20-780-440-A.

  • Bottles shall not be propped or used while the child is in his designated sleeping location.

    “A bottle was in the crib with Child 1 (age 11 months).”

    Rule 8VAC20-780-570-B.

  • SYSTEMIC VIOLATION REPEAT VIOLATION Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information.

    “The records for Child 1, Child 2, Child 4 and Child 5 were each missing several of the required components.”

    Rule 8VAC20-780-60-A.

  • SYSTEMIC VIOLATION REPEAT VIOLATION Documentation of at least 2 references to character, reputation, and competency are to be checked prior to employment.

    “References for Staff 1, employed for 1 month, were obtained after employment.”

    Rule 8VAC20-780-70.

Aug 13, 2025: complaint inspection1 deficiency
  • COMPLAINT When staff are supervising children, they shall always ensure their care, protection, and guidance.

    “Staff #1 prepared three infant bottles with a mixture of bleach/water and powdered infant formula solution. Staff #2 attempted to serve one bottle to a 13 month old who refused the bottle.”

    Rule 8VAC20-780-340-A. From a complaint.

Jul 9, 2025: inspection7 deficiencies
  • 22.1-289.035-B-1

    “REPEAT VIOLATION The center is required to obtain a completed sworn statement prior to the employee’s first day of employment. The sworn statement for Staff 1 was dated 18 days after their first day of employment.”

    Rule 22.1-289.035-B-1.

  • REPEAT VIOLATION SYSTEMIC VIOLATION Each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with the children.

    “The TB screening for Staff 1 was completed 10 days after hire and the TB screening for Staff 5 was completed 3 days after hire.”

    Rule 8VAC20-780-160-A.

  • REPEAT VIOLATION Staff shall complete orientation training prior to the staff member working alone with children and no later than seven days of the date of assuming job responsibilities.

    “Staff 1 completed orientation training 12 days late.”

    Rule 8VAC20-780-240-B.

  • In areas used by preschool age or younger children, electrical outlets shall have protective covers.

    “An outlet was uncovered in an area used by children ages 16 months to 7 years.”

    Rule 8VAC20-780-290-A-3.

  • Children under 10 years of age shall always be within actual sight and sound supervision of staff.

    “During the inspection, multiple children (ages 16 months- 7 years) were observed going out of sight and sound supervision for short periods of time of less than 1 minute.”

    Rule 8VAC20-780-340-F.

  • 8VAC20-780-60-A

    “REPEAT VIOLATION SYSTEMIC VIOLATION Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. The records for Child 1, Child 2, Child 3, Child 4, enrolled two days and Child 5, enrolled nine days, were missing required components.”

    Rule 8VAC20-780-60-A.

  • REPEAT VIOLATION SYSTEMIC VIOLATION Documentation of at least 2 references to character, reputation, and competency are to be checked prior to employment.

    “Staff 1, employed for three weeks, did not have two completed reference verifications. Staff 2, employed for four weeks, did not have two completed reference verifications. Staff 5, employed for one day, did not have one completed reference verification.”

    Rule 8VAC20-780-70.

Apr 7, 2025: inspection4 deficiencies
  • SYSTEMIC VIOLATION Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance.

    “There was no physical examination in the record of child 1, who had been enrolled for six months.”

    Rule 8VAC20-780-140-A.

  • SYSTEMIC VIOLATION Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment.

    “Staff 5 TB screening was dated 9 months prior to date of employment.”

    Rule 8VAC20-780-160-A.

  • Staff shall provide awake infants not playing on the floor or ground a change in play space at least every 30 minutes or more often as determined by the individual infant’s needs.

    “Child 1 (age 8 months) was observed awake in a play yard for approximately 58 minutes.”

    Rule 8VAC20-780-370-5.

  • SECOND REPEAT VIOLATION, SYSTEMIC VIOLATION Documentation of at least 2 references to character, reputation, and competency are to be checked prior to employment.

    “Staff 5, who has been employed one week, did not have any completed reference verifications on file.”

    Rule 8VAC20-780-70.

Feb 25, 2025: subsidy health and safety inspection1 deficiency
  • All staff who work directly with children shall have within 90 days of employment: current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care and current certification in first aid appropriate to the ages of children in care.

    “The record for Staff 7, employed over 3 months and works directly with children, did not have certification of first aid or CPR.”

    Rule 8VAC20-790-600-D-1.

Feb 25, 2025: inspection16 deficiencies
  • REPEAT VIOLATION, SYSTEMIC VIOLATION The center is required to obtain a completed sworn statement prior to the employee’s first day of employment.

    “The sworn statement for Staff 2 was dated two weeks after their first day of employment. There was no sworn statement available for Staff 4, employed over three months. The sworn statement for Staff 5, employed over three months, was not signed.”

    Rule 22.1-289.035-B-1.

  • SYSTEMIC VIOLATION Providers must obtain a completed national criminal background check prior to the employee’s first day of employment.

    “Staff 6, employed for one month, did not have a completed national criminal background check.”

    Rule 22.1-289.035-B-2.

  • SYSTEMIC VIOLATION The center must request a search of the central registry prior to the employee’s first day of employment.

    “The record for Staff 7, employed over three months, had no documentation a search of the central registry was requested.”

    Rule 22.1-289.035-B-3.

  • REPEAT VIOLATION, SYSTEMIC VIOLATION The center is required to obtain background checks from any state in which the individual has resided in the preceding five years.

    “Staff 7, employed over three months, did not have documentation of an out-of-state criminal history record check, a sex offender registry check, or a search of the child abuse and neglect registry.”

    Rule 22.1-289.035-B-4.

  • SYSTEMIC VIOLATION The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.

    “There were no immunization records for Child 4 and Child 5, who had been enrolled for three weeks.”

    Rule 8VAC20-780-130-A.

  • REPEAT VIOLATION, SYSTEMIC VIOLATION Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment.

    “Staff 1, Staff 4, Staff 5, and Staff 6 had no documentation of a negative TB screening. The TB screening for Staff 2 was obtained one year prior to employment. The TB screening for Staff 3 was obtained one year and five months prior to employment.”

    Rule 8VAC20-780-160-A.

  • SYSTEMIC VIOLATION Acceptable forms of documentation of tuberculosis screening are a clearance statement signed by a physician, the physician designee or official of the local health department.

    “The TB screening for Staff 7 was not signed by a physician, physician’s designee, or an official of the local health department.”

    Rule 8VAC20-780-160-B.

  • Staff are to complete the VDOE sponsored online orientation course within 90 days of hire.

    “Staff 2, Staff 4, Staff 5, Staff 6, and Staff 7 did not have the VDOE sponsored online orientation course. All staff have been employed for over 90 days.”

    Rule 8VAC20-780-240-A.

  • Staff shall complete orientation training prior to the staff member working alone with children and no later than seven days of the date of assuming job responsibilities.

    “Staff 4, employed over three months, and Staff 7, employed over three months, had no documentation of orientation training.”

    Rule 8VAC20-780-240-B.

  • Annual approval from the health department shall be provided.

    “Approval from the health department was overdue by 2 months.”

    Rule 8VAC20-780-260-B.

  • Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children.

    “A spray bottle labeled ?Bleach/water? was unlocked hanging on a wall vent in Bathroom 1.”

    Rule 8VAC20-780-280-B.

  • In each grouping of children at least one staff member who meets the qualifications of a program leader or program director shall be regularly present.

    “Staff 2, identified as the program leader of a group of children, did not meet program leader qualifications.”

    Rule 8VAC20-780-340-D.

  • When children are in ongoing mixed age groups, the staff to child ratio and group size applicable to the youngest child in the group shall apply to the entire group.

    “On 02/25/2025, Staff 1 was the only staff member supervising the on-going mixed age group of 13 children aged 2 years to 4 years. The required staff to child ratio for this group of children would be 1:8. Two staff were required for this group.”

    Rule 8VAC20-780-350-C.

  • Diaper ointment shall be inaccessible to children.

    “In restroom 1, three diaper ointments were stored in open bins beneath the changing table and were accessible to children. Children were observed using this restroom.”

    Rule 8VAC20-780-520-C.

  • REPEAT VIOLATION,SYSTEMIC VIOLATION Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information.

    “The records for Child 1, Child 2, Child 3, Child 4 and Child 5, enrolled from 3 weeks to over five months, were each missing several of the required components.”

    Rule 8VAC20-780-60-A.

  • REPEAT VIOLATION, SYSTEMIC VIOLATION Staff records shall be kept for each staff person that contain all of the required information.

    “The records for all 7 staff were each missing several of the required components.”

    Rule 8VAC20-780-70.

Nov 15, 2024: inspection8 deficiencies
  • SYSTEMIC VIOLATION Sworn Disclosure Statements shall be completed prior to employment.

    “Staff 1, employed over one week, did not have a signed Sworn Disclosure Statement.”

    Rule 22.1-289.035-B-1.

  • SYSTEMIC VIOLATION The center is required to obtain background checks from any state in which the individual has resided in the preceding five years.

    “Staff 2 was employed for over 4 months and had no documentation showing that an out of state criminal record check or out of state central registry check was completed.”

    Rule 22.1-289.035-B-4.

  • REPEAT VIOLATION, SYSTEMIC VIOLATION For staff hired before July 1, 2024, providers must obtain the results of a central registry search for an employee within 30 days of service.

    “Staff 2 was employed for over 3 months before the central registry search results were received.”

    Rule 8VAC20-770-60-C-2.

  • SYSTEMIC VIOLATION Each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with the children. The documentation shall have been completed within the last 30 calendar days of the date of employment.

    “Staff 1, employed over one week, had a TB screening that was over 30 days before employment.”

    Rule 8VAC20-780-160-A.

  • REPEAT VIOLATION There shall always be at least one staff member on duty who has obtained within the last three years instruction in performing the daily health observation of children.

    “None of the four staff people present had daily health observation training.”

    Rule 8VAC20-780-245-L.

  • REPEAT VIOLATION, SYSTEMIC VIOLATION Each center shall maintain and keep at the center a separate record for each child enrolled which shall contain the following information: name, address, and phone number of two designated people to call in an emergency if the parent cannot be reached.

    “Child 2, enrolled three days, had no addresses for emergency contacts.”

    Rule 8VAC20-780-60-A.

  • SYSTEMIC VIOLATION The following staff records shall be kept for each staff person: Documentation to demonstrate that the individual possesses the education, certification, and experience required by the job position.

    “Staff 1 was identified as a program leader and did not have the documentation to be a program leader.”

    Rule 8VAC20-780-70.

  • REPEAT VIOLATION, SYSTEMIC VIOLATION For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs.

    “There were 4 children present in the infant room, but only 2 were marked present on the attendance record. There were 5 children present in the two-year old room but only 4 were marked present on the attendance record.”

    Rule 8VAC20-780-80-A.

Sep 23, 2024: inspection1 deficiency
  • For staff hired before July 1, 2024, providers must obtain the results of a central registry search for an employee, within 30 days of service.

    “Staff #1 was employed approximately 6 months before the central registry search results were obtained.”

    Rule 8VAC20-770-60-C-2.

Aug 14, 2024: inspection7 deficiencies
  • Based on observation, the center failed to ensure that the violation notice, inspection summary and any other documents required by the superintendent are posted in a conspicuous place in the licensed premises.

    “Evidence: The findings of the most recent inspection conducted on 05/29/2024 were not posted in the facility.”

    Rule 22.1-289.011-F.

  • Based on document review and interviews with staff, the provider failed to ensure that no person shall be hired for compensated employment prior to requesting the results of the central registry search and the provisional hire shall not be alone with children until the results of the central registry search have been obtained as required by the Code of Virginia.

    “Evidence: The central registry search for Staff 3 was not requested before hire. Staff 3 was left alone with children on the playground. Staff 3 has been employed for 2 days.”

    Rule 22.1-289.035-B-3.

  • Based on observation and interviews with staff, the Center failed to ensure each building that was built before 2015 and that houses a child day program serving preschool-age children is equipped with at least one carbon monoxide detector.

    “Evidence: Building housing the child day program was not equipped with a carbon monoxide detector.”

    Rule 22.1-289.058.

  • REPEAT VIOLATION Based on record review, the center failed to ensure that there shall always be at least one staff member on duty who has obtained within the last three years instruction in performing the daily health check.

    “Evidence: There was no staff member on duty who has obtained instruction in performing the daily health check.”

    Rule 8VAC20-780-245-L.

  • Based on observation, the center failed to ensure that a nonabsorbent surface for diapering or changing shall be used and that the diapering surface shall be used only for diapering or cleaning children, and it shall be cleaned with soap and at least room temperature water and sanitized after each use.

    “Evidence: The changing area of the changing table was used for storage and contained 3 storage baskets with various child items such as diapers, wipes, and ointment.”

    Rule 8VAC20-780-500-B.

  • REPEAT VIOLATION Based on record review, the center failed to ensure that the separate record for each enrolled child contains all of the elements as required by the standards.

    “Evidence: 1. The record for Child 1 did not contain the following information: first day of attendance. 2. The records for Child 2, Child 3, Child 4, and Child 5 did not contain the following information: documentation of viewing proof of the child’s identity and age.”

    Rule 8VAC20-780-60-A.

  • REPEAT VIOLATION Based on observation and document, the center failed to ensure that for each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs.

    “Evidence: The attendance record documented 3 children. There was a total of 6 children in care. The daily attendance record did not document the arrival of each child as it occurred.”

    Rule 8VAC20-780-80-A.

May 29, 2024: inspection7 deficiencies
  • Based on observation, the center failed to ensure that there shall always be at least one staff member on duty who has obtained within the last three years instruction in performing the daily health check.

    “Evidence: There was no staff member on duty who has obtained instruction in performing the daily health check.”

    Rule 8VAC20-780-245-L.

  • Based on observations, the center failed to ensure that children’s hands shall be washed with soap and running water or disposable wipes before and after eating meals or snacks.

    “Evidence: Child 1 and Child 2 were observed eating without washing their hands or using a disposable wipe before eating.”

    Rule 8VAC20-780-500-A.

  • Based on record review and staff interviews, the center failed to ensure that at least one staff in each classroom or area where children are present shall have: Current certification in CPR and current certification in first aid.

    “Evidence: Staff 2 was observed as the only staff member providing care in the toddler room from approximately 9:00am to 9:15am. No current certification in CPR and current certification in first aid was available for review. Staff 1 confirmed the certification expired last month.”

    Rule 8VAC20-780-530-A.

  • Based on observation, the center failed to sure that tables shall be sanitized before and after each use for feeding.

    “Evidence: Children were observed choosing to eating snacks on their own schedule. The tables were not sanitized before and after each child ate their snack.”

    Rule 8VAC20-780-560-J.

  • Based on record review, the center failed to ensure that the separate record for each enrolled child contains all of the elements as required by the standards.

    “Evidence: The records for Child 1, Child 2, Child 3, Child 4, and Child 5 did not contain the following information: documentation of viewing proof of the child’s identity and age.”

    Rule 8VAC20-780-60-A.

  • Based on record review and interviews with staff, the center failed to ensure that staff records contain all of the elements as required by the standards.

    “Evidence: The record for Staff 2 did not contain the following: date of employment. Staff 1 confirmed this information verbally.”

    Rule 8VAC20-780-70.

  • Based on observation and interviews with staff, the center failed to ensure that for each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs.

    “Evidence: As of approximately 9:05 am on 05/29/2024, the daily attendance for the group of children in Toddler room had not been taken. There was a total of 3 children in care. Staff 2 stated the first child in this group arrived at approximately 8:30 am. The daily attendance record did not document the arrival of each child as it occurred.”

    Rule 8VAC20-780-80-A.

Mar 11, 2024: inspection1 deficiency
  • Based on observation, the center failed to have areas and equipment, inside and outside, maintained in a clean, safe, and operable condition.

    The inspectors’ words, 144 words

    “EVIDENCE: 1. In the infant area, there was a cracked pane of glass within reach of children. A sharp edge of the glass could be felt by running a finger along it, causing a cutting hazard. 2. One of the bathrooms had a cracked pane of glass within reach of children creating a cutting hazard. 3. The toddler area had peeling paint within reach of children below one of the windows. There was a danger a child could break off chips and eat them. 4. One of the infant cribs had sharp splinters on vertical bars within reach of an infant if the crib was occupied, with a danger of laceration or wood splinters. 5. Several shelf units in the infant/toddler room and one in a preschool room had no backing or bracing on them. They were wobbly and posed a danger of collapsing.”

    Rule 8VAC20-780-270-A.

All 19 visits on record
Visits on record
DateVisitWhat the record says
Aug 12, 2026Subsidy health and safety inspection18 violations cited
Jul 14, 2026Complaint inspectionNo violations cited
Jun 29, 2026Inspection8 violations cited
Mar 17, 2026Subsidy health and safety inspection18 violations cited
Dec 23, 2025Inspection2 violations cited
Oct 16, 2025Subsidy health and safety inspectionNo violations cited
Oct 16, 2025Inspection9 violations cited
Aug 13, 2025Complaint inspection1 violation cited
Jul 9, 2025Inspection7 violations cited
Apr 7, 2025Inspection4 violations cited
Feb 25, 2025Subsidy health and safety inspection1 violation cited
Feb 25, 2025Inspection16 violations cited
Nov 15, 2024Inspection8 violations cited
Oct 25, 2024InspectionNo violations cited
Sep 23, 2024Inspection1 violation cited
Aug 14, 2024Subsidy health and safety inspectionNo violations cited
Aug 14, 2024Inspection7 violations cited
May 29, 2024Inspection7 violations cited
Mar 11, 2024Inspection1 violation cited

Is it licensed?

  • Child Day Center: Two Year license, expires Sep 28, 2026.
  • A current subsidy provider.
  • Ages: Birth - 12 years 11 months.
  • Capacity: 58 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 2 complaint inspections on record.
  • 1 complaint allegation published with Virginia’s findings, 1 of them found valid.
On record, newest first
DateWhatDetail
Sep 22, 2025ComplaintAllegation: Supervision. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 71 child care providers in the City of Roanoke, the middle value for violations cited in the last three years was 5; this one had 108.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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