Total Action Against Poverty in the Roanoke Valley at Greenvale

Behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts.

“Staff did not use behavior management techniques that were constructive in improving behavior or resolving conflict with Child 1 (age 4 years). On multiple occasions, staff would direct Child 1 to deescalate in the bathroom, for up to 10 minutes, if the child began screaming or throwing a tantrum. On multiple occasions, Staff told Child 1 they were going to ?call the nurse?, knowing the child was fearful of medical staff, to get the child to behave.”

Rule 8VAC20-780-400-B. From a complaint.

Hazardous substances shall be kept in a locked place using a safe locking method that prevents access by children.

“Cleaning materials in Classroom J were in an unlocked cabinet and accessible to children.”

Rule 8VAC20-780-280-B.

8VAC20-780-280-B

“Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children. Clorox spray, bleach and disinfectant spray were in an unlocked cabinet above the sink where children brush their teeth in Classroom C.”

Rule 8VAC20-780-280-B.

Repeat violation

“In areas used by preschool age or younger children, electrical outlets shall have protective covers. An outlet was not covered in Classroom D where children were present.”

Rule 8VAC20-780-290-A-3.

8VAC20-780-40-E

“Centers shall be in compliance with the center’s own policies and procedures required by these standards. The centers child guidance and discipline policy prohibits rough physical handling of a child.”

Rule 8VAC20-780-40-E.

8VAC20-780-410-1

“The following actions or threats thereof are forbidden: roughly handling a child. On 12/5/2024, Staff #1 pinched the right shoulder of Child #1.”

Rule 8VAC20-780-410-1.

8VAC20-780-290-A-3

“In areas used by children of preschool age or younger, electrical outlets shall have protective covers that are of a size that cannot be swallowed by children. Licensing inspector observed in Classroom E an outlet that did not have a protective cover and children were present during the inspection on 9/3/2024.”

Rule 8VAC20-780-290-A-3.

Based on inspection, staff interviews, and record reviews, the Center failed to ensure that the center’s activities, services, and facilities are maintained in compliance with the center’s own policies and procedures.

“EVIDENCE: Staff #1 did not follow the center’s policy procedures for Level III medical emergencies. Child #1 (age 15 months old) sustained a serious injury requiring immediate medical attention. Per their policy, staff were required to call 911 immediately. Staff did not call 911. The child’s parent arrived at the center and called 911 at approximately 11:30 AM.”

Rule 8VAC20-780-40-E.

Based on observation, the center failed to ensure that hazardous substances, such as cleaning materials, were kept in a locked place using a safe locking method that prevents access by children.

“Evidence: Licensing staff observed a red O Cedar mop that contained cleaning solution to the right of the toilet in the bathroom in Classroom H. No children were observed in the area but it was accessible to children.”

Rule 8VAC20-780-280-B.

Based on interviews and review of documentation, the center failed to ensure that staff shall not use physical punishment or strike a child.

“Evidence: On 11/08/2023, Staff 1 and Staff 2 both stated that Staff 3 took Child 1 (14 months old) to the bathroom and then heard a smack sound and Child 1 crying. No marks were noticed on Child 1. Staff 3 stated that they lightly tapped Child 1 on the hand.”

Rule 8VAC20-780-410-1.