Hearth Record

Melrose Adventist Child Development Center

A child day center in Roanoke, Virginia 24017

1523 Melrose Avenue, NW, Roanoke, Virginia 24017. (540) 685-4739.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 41 deficiencies in 8 months of the last 36. Last cited Mar 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

28 inspections on record, the latest on Jul 27, 2026.

41 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

41 deficiencies in 8 months of the last 36. Last cited Mar 2026. The last 3 years, to Nov 2, 2026.

41 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Mar 25, 2026: inspection2 deficiencies
  • At least one staff in each classroom or area where children are present shall have current certification in both CPR and first aid.

    “Staff 1 was alone with a group of seven, three and four-year-old children and was not certified in CPR or first aid.”

    Rule 8VAC20-780-530-A.

  • Documentation of at least two references to character, reputation, and competency are to be checked prior to employment.

    “There was no documentation of two references for Staff 1 (employed one month).”

    Rule 8VAC20-780-70.

Feb 10, 2026: subsidy health and safety inspection1 deficiency
  • Children’s hands shall be washed with soap and running water after toileting and any contact with blood feces, or urine.

    “A child was observed returning to activities after a diaper change without washing hands.”

    Rule 8VAC20-780-500-A.

Dec 4, 2025: inspection2 deficiencies
  • REPEAT VIOLATION A tuberculosis (TB) screening is required every two years from the last screening.

    “Staff 1 updated screening was overdue by 8 months and Staff 2 updated screening was overdue by 1 month.”

    Rule 8VAC20-780-160-C.

  • Children under 10 years of age shall always be within actual sight and sound supervision of staff.

    “On 12/04/2025, seven children (ages 2 years - 3 years) in Room 1 were left unattended while napping for approximately one minute.”

    Rule 8VAC20-780-340-F.

Dec 4, 2025: complaint inspection1 deficiency
  • Centers shall be in compliance with the terms of the current license issued by the department.

    “The term of current license issued by the department is for ages 2 years through 12 years. For five months in 2025, Child 1 regularly attended the center and was under the age of 2 years.”

    Rule 8VAC20-780-40-E. From a complaint.

Sep 24, 2025: inspection13 deficiencies
  • SYSTEMIC VIOLATION The center is required to have employees undergo a background check every five years.

    “The most recent criminal history check for Staff 1 was overdue by four weeks.”

    Rule 22.1-289.035-A.

  • SYSTEMIC VIOLATION The center must obtain a completed national criminal background check prior to the employee’s first day of employment.

    “There was no criminal background check for Staff 4, who has been employed for four weeks.”

    Rule 22.1-289.035-B-2.

  • SYSTEMIC VIOLATION The center is required to obtain background checks from any state in which the individual has resided in the preceding five years.

    “The center did not request a criminal history check or search of the child abuse and neglect registry from one state for Staff 4, who has been employed for four weeks.”

    Rule 22.1-289.035-B-4.

  • SYSTEMIC VIOLATION The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.

    “There was no immunization in the record of Child 2 (enrolled three weeks), Child 4 (enrolled one month), Child 7 (enrolled one year), and Child 8 (enrolled one year and six months).”

    Rule 8VAC20-780-130-A.

  • SYSTEMIC VIOLATION Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance.

    “There were no physical examinations for Child 4 (enrolled for over one month) or Child 11 (enrolled for over 3 years).”

    Rule 8VAC20-780-140-A.

  • SYSTEMIC VIOLATION Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment.

    “Staff 3 had a TB result dated two months prior to the date of employment.”

    Rule 8VAC20-780-160-A.

  • SYSTEMIC VIOLATION A tuberculosis (TB) screening is required every two years from the last screening.

    “Staff 2 updated screening was due 1 day ago and Staff 6 updated screening was due 3 months ago. The updated screenings have not yet been completed.”

    Rule 8VAC20-780-160-C.

  • The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction.

    “The fire inspection is overdue by 1 year 10 months.”

    Rule 8VAC20-780-260-A.

  • REPEAT VIOLATION Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children.

    “In Room 3, a container of bleach and cleaning chemicals were located in an unlocked cabinet under the sink.”

    Rule 8VAC20-780-280-B.

  • When children are in ongoing mixed age groups, the staff to child ratio and group size applicable to the youngest child in the group shall apply to the entire group.

    “On 09/24/2025, for over 15 mins, Staff 1 was supervising 13 children (preschool aged-school aged). The required staff ratio for this group of children was 1:10. Two staff would be required.”

    Rule 8VAC20-780-350-C.

  • Up-to-date information is required to be requested from the parent for each child’s record at least annually.

    “The information in the records for Child 3 was overdue by two months, Child 6 was overdue by over one year, Child 7 was overdue by one month, Child 8 was overdue by six months, Child 9 was overdue by one month, Child 10 was overdue by one month, and Child 11 was overdue by two years.”

    Rule 8VAC20-780-420-E-3.

  • REPEAT VIOLATION Children’s hands shall be washed with soap and running water or disposable wipes before and after eating meals or snacks.

    “Children returned to activities after eating snack without washing hands or using a disposable wipe.”

    Rule 8VAC20-780-500-A.

  • SYSTEMIC VIOLATION Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information.

    “The records for Child 6, Child 9, and Child 10 were each missing several of the required components.”

    Rule 8VAC20-780-60-A.

Sep 24, 2025: complaint inspection10 deficiencies
  • SYSTEMIC VIOLATION The center is required to obtain a completed sworn statement prior to employment or permitting an individual to serve as a volunteer who is alone with, in control of, or supervising children.

    “There was no sworn statement for Volunteer 1 acting in the role of a staff member and required to meet standards for staff. Volunteer 1 was working alone with children and transporting children for seven working days.”

    Rule 22.1-289.035-B-1. From a complaint.

  • SYSTEMIC VIOLATION REPEAT VIOLATION The center must obtain a completed national criminal background check prior to employment or permitting an individual to serve as a volunteer who is alone with, in control of, or supervising children.

    “There was no criminal background check completed for Volunteer 1, acting in the role of a staff member and required to meet standards for staff. Volunteer 1 was working alone with children and transporting children for seven working days.”

    Rule 22.1-289.035-B-2. From a complaint.

  • SYSTEMIC VIOLATION The center must request a search of the central registry prior to hire and prior to employment or permitting an individual to serve as a volunteer who will be alone with, in control of, or supervising children.

    “Volunteer 1, acting in the role of a staff member and required to meet standards for staff, did not have a central registry search requested. Volunteer 1 was working alone with children and transporting children for seven working days.”

    Rule 22.1-289.035-B-3. From a complaint.

  • REPEAT VIOLATION Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children.

    “There was no documentation of a negative tuberculosis screening for Volunteer 1, acting in the role of a staff member and required to meet standards for staff. Volunteer 1 was working alone with children for seven working days and was in contact with children.”

    Rule 8VAC20-780-160-A. From a complaint.

  • REPEAT VIOLATION Staff shall complete orientation training prior to the staff member working alone with children and no later than seven days of the date of assuming job responsibilities.

    “There was no documentation of orientation training for Volunteer 1, acting in the role of a staff member and required to meet standards for staff. Volunteer 1 was working alone with children for seven working days.”

    Rule 8VAC20-780-240-B. From a complaint.

  • Prior to working alone with children and within seven days of the first day of employment, staff shall be provided in writing all of the required information.

    “There was no documentation of required information provided in writing to Volunteer 1, acting in the role of a staff member and required to meet standards for staff. Volunteer 1 was working alone with children for seven working days.”

    Rule 8VAC20-780-240-D. From a complaint.

  • When staff are supervising children, they shall always ensure their care, protection and guidance.

    “For seven working days in September 2025, Volunteer 1, acting in the role of a staff member and required to meet standards for staff, was alone with and transported school age children enrolled in the center. Volunteer 1 did not have any required background checks, health documentation, center orientation training, and qualifications as a driver.”

    Rule 8VAC20-780-340-A. From a complaint.

  • The center shall prepare a document containing all the required emergency information that must be kept in vehicles used to transport children to and from center.

    “For seven working days in September 2025, the vehicle used to transport children by Volunteer 1 did not contain the required document.”

    Rule 8VAC20-780-550-K. From a complaint.

  • The center shall ensure that during transportation of children the following information is in the transportation vehicles: emergency numbers; and the center’s name, address and phone number.

    “The required information was not provided on the vehicle used by Volunteer 1 to transport children.”

    Rule 8VAC20-780-580-C. From a complaint.

  • Staff records shall be kept for each staff person that contain all of the required information.

    “There was no staff record for Volunteer 1, acting in the role of a staff member and required to meet standards for staff. Volunteer 1 was working alone with children for seven working days.”

    Rule 8VAC20-780-70. From a complaint.

Jan 16, 2025: inspection2 deficiencies
  • Staff are to complete the VDOE sponsored online orientation course within 90 days of hire. No documentation of the VDOE sponsored online orientation course for Staff #4 was available for review, which is overdue by 3 months.

    “.”

    Rule 8VAC20-780-240-A.

  • 8VAC20-780-240-B

    “Staff shall complete orientation training prior to the staff member working alone with children and no later than seven days of the date of assuming job responsibilities. No orientation documentation for Staff #4 was available for review, which is overdue by 6 months.”

    Rule 8VAC20-780-240-B.

Jul 22, 2024: inspection2 deficiencies
  • Based on observations, the center failed to ensure that hazardous substances such as cleaning materials, insecticides and pesticides shall be kept in a locked place using a safe locking method that prevents access by children.

    “Evidence: 1. In the yellow room, an aerosol container of disinfectant was in an unlocked cabinet under the sink. 2. In the orange room, a container of Dawn, Totally Awesome Disinfectant and Clorox wipes were in an unlocked closet. 3. In the red room, a container of disinfectant, Clorox Disinfectant Mist and Clorox wipes were in an unlocked closet.”

    Rule 8VAC20-780-280-B.

  • Based on observations, the center failed to ensure that children’s hands shall be washed with soap and running water or disposable wipes before and after eating meals or snacks.

    “Evidence: In the yellow and red room, children were observed returning to activities without washing their hands after morning snack.”

    Rule 8VAC20-780-500-A.

Feb 27, 2024: subsidy health and safety inspection1 deficiency
  • Based on record review and interviews with staff, the vendor failed to ensure that all staff who work directly with children shall have with 90 days of the date of employment: current certification in CPR and current certification in first aid.

    “Evidence: 1. The most recent certification in CPR and First Aid for Staff 1 expired 01/2024. The hire date for Staff 1 is 11/27/2018. 2. The most recent certification in CPR and First Aid for Staff 2 expired 01/2024. The hire date for Staff 2 is 08/10/2020.”

    Rule 8VAC20-790-600-D-1.

Feb 27, 2024: inspection6 deficiencies
  • Based on record review and interviews with staff, the center failed to ensure that at least every two years from the date of the initial screening or testing, staff members shall obtain and submit the results of a follow-up tuberculosis screening.

    “Evidence: The most recent tuberculosis screening for Staff 2 was dated 07/28/2020: there was not a follow-up test/screening for 2022 available for review. Staff 1 confirmed there was no 2022 test/ screening available for review.”

    Rule 8VAC20-780-160-C.

  • Based on record review and interviews with staff, the center failed to obtain an annual approval from the health department.

    “Evidence: The most recent approval from the health department available during the inspection was dated 10/11/2022. Staff 1 confirmed this was the most recent report available.”

    Rule 8VAC20-780-260-B.

  • Based on interviews with staff, the center failed to develop written procedures for prevention of shaken baby syndrome or abusive head trauma.

    “Evidence: Staff 1 confirmed that the center did not have written procedures for prevention of shaken baby syndrome or abusive head trauma.”

    Rule 8VAC20-780-40-K.

  • Based on record review and interviews with staff, the center failed to ensure that at least one staff in each classroom or area where children are present shall have: Current certification in CPR and current certification in first aid.

    “Evidence: The most recent certification in CPR and First Aid for Staff 2 expired 01/2024. Staff 2 was observed as the only staff member providing care in the yellow room.”

    Rule 8VAC20-780-530-A.

  • Based on observation and interviews with staff, the center failed to ensure that first aid kits contain the required supplies.

    “Evidence: The first aid kits did not contain triangular bandages.”

    Rule 8VAC20-780-540-C.

  • Based on observation and interviews with staff, the center failed to ensure the following non-medical emergency supplies shall be required: one working battery-operated radio in each building used by children.

    “Evidence: Staff 1 confirmed a working battery-operated radio was not available during the inspection.”

    Rule 8VAC20-780-540-E.

Dec 20, 2023: inspection1 deficiency
  • REPEAT VIOLATION Based on record review, the center failed to ensure that each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with children and the documentation shall have been completed within the last 30 calendar days of the date of employment.

    “Evidence: 1. Staff 1 had a hire date of 12/08/2023. The date on the tuberculosis screening in the record was 10/09/2023. The tuberculosis screening had not been completed within the last 30 calendar days of the date of employment. 2. Staff 2 had a hire date of 12/15/2023. The date on the tuberculosis screening in the record was 10/30/2023. The tuberculosis screening had not been completed within the last 30 calendar days of the date of employment.”

    Rule 8VAC20-780-160-A.

Sep 21, 2023: inspection2 deficiencies
  • Based on observation and record review, the center failed to ensure that the required staff to child ratio shall be maintained for 3-year-olds up to school age eligible.

    “Evidence: 1. There were 17 children observed in the green group with 1 staff member. The youngest child was 3 years old. The required staff ratio for this group of children was 1:10. Two staff would be required. 2. There were 16 children observed in the orange group with 1 staff member. The youngest child was 4 years old. The required staff ratio for this group of children was 1:10. Two staff would be required.”

    Rule 8VAC20-780-350-B-4.

  • Based on record review and interviews with staff, the center failed to ensure that staff records contain all of the elements as required by the standards.

    “Evidence: The record for Staff 3 documented a hire date of 09/07/2023. The record for Staff 1 did not contain the following: documentation that two or more references as to character and reputation as well as competency were checked before employment. Staff 1 confirmed this information was not available.”

    Rule 8VAC20-780-70.

Aug 8, 2023: inspection15 deficiencies
  • Based on observation, the center failed to ensure that the violation notice, inspection summary and any other documents required by the superintendent are posted in a conspicuous place in the licensed premises.

    “Evidence: The findings of the most recent inspection conducted on 04/12/2023 were not posted in the facility.”

    Rule 22.1-289.011-F.

  • SECOND REPEAT VIOLATION Based on record review, the center failed to ensure that no person shall be hired for compensated employment prior to the facility obtaining an employment eligibility letter upon the completion of a fingerprint background check as required by the Code of Virginia.

    “Evidence: 1. Staff 1 had a documented hire date of 05/23/2023. The employee eligibility letter was dated 06/13/2023. 2. Staff 5 had a documented hire date of 05/06/2021. The employee eligibility letter was dated 05/08/2021.”

    Rule 22.1-289.035-B-2.

  • REPEAT VIOLATION Based on record review and interview with staff, the center failed to obtain the finding from the search of the central registry within 30 days of employment.

    “Evidence: 1. Staff 1 had a documented hire date of 05/23/2023. The search of the central registry was dated 08/10/2023. 2. Staff 4 had a documented hire date of 07/25/2020. The search of the central registry was dated 02/22/2022. 3. Staff 5 had a documented hire date of 05/06/2021. The search of the central registry was dated 02/24/2022.”

    Rule 8VAC20-770-60-C-2.

  • SYSTEMIC DEFICIENCY REPEAT VIOLATION Based on record review, the center failed to obtain documentation that each child has received the immunization required by the State Board of Health before the child can attend the center.

    “Evidence: First date of attendance for Child 3 was 04/14/2022. The immunization record for Child 3 was dated 04/21/2023.”

    Rule 8VAC20-780-130-A.

  • SYSTEMIC DEFICIENCY Based on record review, the center failed to ensure that each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with children.

    “Evidence: 1. Staff 2 had a hire date of 07/31/2023. The tuberculosis screening was 08/11/2023. 2. Staff 3 had a hire date of 05/15/2023. The tuberculosis screening was 06/21/2023.”

    Rule 8VAC20-780-160-A.

  • SYSTEMIC DEFICIENCY REPEAT VIOLATION Based on record review, the center failed to ensure that at least every two years from the date of the initial screening or testing, staff members shall obtain and submit the results of a follow-up tuberculosis screening.

    “Evidence: The most recent tuberculosis screening for Staff 4 was dated 07/30/2020: there was not a follow-up test/screening available for review.”

    Rule 8VAC20-780-160-C.

  • SYSTEMIC DEFICIENCY Based on observation, the center failed to ensure that areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition.

    “Evidence: 1. The outlet in the reading area of the Yellow Room had a broken wall plate and wires were visible. Children, ages 2 years to 5 years, were observed in this area. 2. The outlet under the TV in the Orange Room had a broken wall plate and wires were visible. Children, ages 4 years to 6 years, were observed in this room.”

    Rule 8VAC20-780-270-A.

  • SYSTEMIC DEFICIENCY REPEAT VIOLATION Based on observations the center failed to ensure that hazardous substances such as cleaning materials, insecticides and pesticides shall be kept in a locked place using a safe locking method that prevents access by children.

    “Evidence: 1. There was an unlocked cabinet under the left sink in the Yellow Room that contained the following materials: Spic and Span, (2) aerosol glass cleaner, Lysol toilet bowl cleaner, and degreaser. Children were observed in this area. 2. There was an unlocked aerosol can of ?Baby Air Freshener? located on the changing table in the Yellow Room. Children were observed in this area.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-330-B

    The inspectors’ words, 169 words

    “SYSTEMIC DEFICIENCY Based on observation, the center failed to ensure that where playground equipment is provided, resilient surfacing shall comply with minimum safety standards and shall be under equipment with moving parts or climbing apparatus to create a fall zone free of hazardous obstacles. Evidence: 1. The resilient surfacing (mulch) under the small climbing equipment with the blue slide measured approximate one inch at the base of the slide and steps. Grass and landscaping fabric were visible in multiple areas within the fall zone. The required about of resilient surfacing in the fall zones is 6 inches. Children were observed playing on this structure during the inspection. 2. The resilient surfacing (mulch) under the large climbing equipment with the yellow slide measured approximate one inch at the base of the slide and steps. Grass and landscaping fabric were visible in multiple areas within the fall zone. The required about of resilient surfacing in the fall zones is 6 inches. Children were observed playing on this structure during the inspection.”

    Rule 8VAC20-780-330-B.

  • SYSTEMIC DEFICIENCY Based on observation, the center failed to maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitives and restrictions documented in the allergy plan.

    “Evidence: A written list of children’s allergies, sensitives and restrictions was not available for review during the inspection. Child 2 and Child 3 have documented allergies requiring an allergy care plan.”

    Rule 8VAC20-780-40-M.

  • Based on observation and interviews with staff, the center failed to ensure a menu listing foods to be served for meals and snacks during the current one-week period shall be: dated; be posted in a location conspicuous to parents or given to parents; list any substituted food and be kept on file for one week at the center.

    “Evidence: 1. A July menu was posted in the Yellow Room. Staff 1 confirmed an August menu was not available. 2. A July menu was posted in the Green Room. Staff 6 confirmed an August menu was not available.”

    Rule 8VAC20-780-560-F.

  • Based on observation and interviews with staff, the center failed to ensure that tables shall be sanitized before and after each use for feeding.

    “Evidence: While the children were sitting at the table in the Green Room, Staff 6 was observed wiping the table with a white cloth before children were served breakfast. Staff 6 confirmed they wiped the tables with a soap and water solution and did not sanitize the tables before children ate breakfast.”

    Rule 8VAC20-780-560-J.

  • SYSTEMIC DEFICIENCY THIRD REPEAT VIOLATION Based on record review, the center failed to ensure that the separate record for each enrolled child contains all of the elements as required by the standards.

    The inspectors’ words, 302 words

    “Evidence: 1. Child 1 record did not contain the following information: previous child day care and schools attended by child and work phone number for each parent (an employer was listed but the record did not contain a work phone number). 2. Child 2 record did not contain the following information: previous child day care and schools attended by child, phone number of physician and written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction. A food allergy was documented. 3. Child 3 record did not contain the following information: work phone number for each parent (an employer was listed but the record did not contain a work phone number), name address and phone number of two designated people to call in an emergency if a parent cannot be reached (for one designated person, the address was incomplete and no phone number was provided) and written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction. A food allergy was documented. 4. Child 4 record did not contain the following information: name address and phone number of two designated people to call in an emergency if a parent cannot be reached (the addresses for both designated people were incomplete). 5. Child 5 record did not contain the following information: chronic health problems and pertinent developmental information and any special accommodations needed, and allergies a intolerance to medication or any other substances and actions to take in an emergency situation.”

    Rule 8VAC20-780-60-A.

  • SYSTEMIC DEFICIENCY REPEAT VIOLATION Based on record review and interviews with staff, the center failed to ensure that staff records contain all of the elements as required by the standards.

    “Evidence: 1. Staff 1 had a documented hire date of 05/23/2023 and did not have two required reference checks prior to employment. Two reference checks were dated 05/24/2023. 2. Staff 3 had documented hire date of 05/15/2023 and did not have two required reference checks prior to employment. Two reference checks were dated 05/17/2023.”

    Rule 8VAC20-780-70.

  • SYSTEMIC DEFICIENCY REPEAT VIOLATION Based on observation, the center failed to ensure that for each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs.

    “Evidence: At approximately 8:10 am on 08/08/2023, the daily attendance for the group of children in the Yellow Room documented 5 children. There were 9 children observed in care. The daily attendance record did not document the arrival of each child as it occurred.”

    Rule 8VAC20-780-80-A.

Apr 12, 2023: inspection2 deficiencies
  • 22.1-289.035-A

    The inspectors’ words, 121 words

    “Based on observation and record review, the center failed to ensure that no person shall be hired for compensated employment, continue to employee, or permit to serve as a volunteer, any person who has been the subject of a founded complaint of child abuse or neglect within or outside the Commonwealth as defined by the Code of Virginia. Evidence: Staff 1 had a documented employment date of 11/17/2022. The most recent finding of the central registry search for Staff 1, dated 02/17/2023, resulted in a ?Match? as the individual has been the subject of a founded complaint of child abuse or neglect within the Commonwealth of Virginia. Staff 1 was observed providing direct care and supervision during the inspection on 4/12/2023.”

    Rule 22.1-289.035-A.

  • 8VAC20-780-60-A

    The inspectors’ words, 131 words

    “Repeat Violation Based on record review, the center failed to ensure that the separate record for each enrolled child contains all of the elements as required by the standards. Evidence: 1. The record for Child 2 did not contain the following information: work phone number for each parent (an employer was listed but the record did not contain a work phone number) and name address and phone number of two designated people to call in an emergency if a parent cannot be reached (the addresses for both designated people were incomplete). 2. The record for Child 4 did not contain the following information: name address and phone number of two designated people to call in an emergency if a parent cannot be reached (the addresses for both designated people were incomplete).”

    Rule 8VAC20-780-60-A.

Feb 2, 2023: inspection7 deficiencies
  • 22.1-289.035-B-2

    The inspectors’ words, 103 words

    “REPEAT VIOLATION Based on record review, the center failed to ensure that no person shall be hired for compensated employment prior to the facility obtaining an employment eligibility letter upon the completion of a fingerprint background check as required by the Code of Virginia. Evidence: 1. The record for Staff 4 contained a documented hired date of 11/18/2022. No eligibility letter was available for review. Staff 2 confirmed the eligibility letter was not available. 2. The record for Staff 5 contained a documented hired date of 1/17/2023. No eligibility letter was available for review. Staff 2 confirmed the eligibility letter was not available.”

    Rule 22.1-289.035-B-2.

  • 8VAC20-770-60-C-2

    “Based on record review and interview with staff, the center failed to obtain the findings from a search of the central registry within 30 days of employment. Evidence: The record for Staff 4 documented a hire date of 11/18/2022. The central registry search was not available for review. Staff 2 confirmed the central registry search was not available.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-260-A

    “Based on record review and interview will staff, the center failed to provide the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction. Evidence: The most recent fire inspection was dated 11/09/2022. Staff 2 confirmed a more recent inspection was not available.”

    Rule 8VAC20-780-260-A.

  • 8VAC20-780-530-A

    “Based on observation and record review, the center failed to ensure that at least one staff in each classroom or areas where children are present shall have: current certification in cardiopulmonary resuscitation (CPR) as appropriate to children in care and current certification in first aid. Evidence: Staff 4 was the only staff member in a classroom with children. The staff record did not contain documentation of CPR or first aid certification.”

    Rule 8VAC20-780-530-A.

  • 8VAC20-780-60-A

    The inspectors’ words, 253 words

    “REPEAT VIOLATION Based on record review, the center failed to ensure the separate record for each enrolled child shall contain all of the elements as required by the standards. Evidence: 1. The record for Child 1 did not contain the following information: home address of a parent, name, address, and telephone number of two designated people to call in an emergency if parent cannot be reached (the address for both designated people was incomplete) and first day of attendance. 2. The record for Child 2 did not contain the following information: home address of a parent, and name, address, and telephone number of two designated people to call in an emergency if parent cannot be reached (the address for both designated people was incomplete). 3. The record for Child 3 did not contain the following information: home address of a parent. 4. The record for Child 4 did not contain the following information: home address of a parent, the phone number of the child’s physician and name, address, and telephone number of two designated people to call in an emergency if parent cannot be reached (the address for both designated people was incomplete). 5. The record for Child 5 did not contain the following information: name and phone number of the child’s physician, allergies and intolerance to medication or any other substances and action to take in an emergency situation, chronic physical problems and pertinent developmental information and any special accommodations needed and previous child day care and schools attended by the child.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    The inspectors’ words, 105 words

    “Based on record review and interviews with staff, the center failed to ensure that staff records contain all of the elements as required by the standards. Evidence: 1. The record for Staff 4 did not contain the following information: documentation that two or more references as to character and reputation as well as competency were checked before employment. Staff 2 confirmed this information was not available. 2. The record for Staff 5 did not contain the following information: documentation that two or more references as to character and reputation as well as competency were checked before employment. Staff 2 confirmed this information was not available.”

    Rule 8VAC20-780-70.

  • 8VAC20-780-80-A

    The inspectors’ words, 118 words

    “Based on document review, the center failed to ensure that for each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. Evidence: 1. The written record of daily attendance in the green group of children did not document the departure of each child as it occurred. There were 8 children marked in attendance and 6 children in attendance for that group. 2. The written record of daily attendance in the orange group of children did not document the arrive of each child as it occurred. There were 4 children marked in attendance and 5 children in attendance for that group.”

    Rule 8VAC20-780-80-A.

Jul 28, 2022: inspection6 deficiencies
  • 22.1-289.035-B-2

    “Based on record review, the center failed to ensure that no person shall be hired for compensated employment prior to the facility obtaining an employment eligibility letter upon the completion of a fingerprint background check as required by the Code of Virginia. Evidence: The record for Staff 5 contained a documented hire date of 04/18/2022. No eligibility letter was available for review.”

    Rule 22.1-289.035-B-2.

  • 8VAC20-770-60-B

    “Based on the record review and discussion with staff, the center failed to ensure an employee must not be employed until the agency has the person’s completed sworn statement or affirmation. Evidence: The record for Staff 4 had a documented hire date of 12/19/2020. The sworn statement was dated 12/19/2021.”

    Rule 8VAC20-770-60-B.

  • 8VAC20-780-130-A

    “Based on record review, the center failed to obtain documentation that each child has received the immunizations required before the child can attend the center. Evidence: 1.The record for Child 1 indicated the child first date of attendance was 04/18/2022. The immunization record was dated 04/21/2022. 2.The record for Child 5 indicated the child first date of attendance was 10/25/2021. The immunization record was dated 10/27/2021.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-160-C

    “Based on record review, the center failed to ensure that at least every two years from the date of the initial screening to testing, staff members shall obtain and submit the results of a follow-up tuberculosis screenings. Evidence: 1.The most recent tuberculosis test/screening for Staff 1 was dated 01/04/2019; there was not a follow-up screening for 2021 available at for review. 2.The most recent tuberculosis test/screening for Staff 4 was dated 07/09/2018; there was not a follow-up screening available at for review.”

    Rule 8VAC20-780-160-C.

  • 8VAC20-780-280-B

    “Based on observation and discussion with staff, the center failed to ensure that hazardous substances such as cleaning materials, insecticides and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. Evidence. In the green room, there was an unlocked cabinet under the sink to the right of the room that contained 18 various containers of cleaning products such as Clorox wipes, Carpet Fresh, and Pine Sol. Staff 1 confirmed the lock broke earlier that day.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-60-A

    The inspectors’ words, 213 words

    “Based on record review, the center failed to ensure the separate record for each enrolled child shall contain all of the elements as required by the standards. Evidence: 1. The record for Child 1 did not contain the following required information: the name, address and phone number of two designated people to call in an emergency if a parent cannot be reached (the address for second contact was incomplete and no phone number for second contact); allergy care plan for diagnosed food allergy (record indicated a diagnosed food allergy); and documentation of health information as required. 2. The record for Child 2 did not contain the following required information: the phone number of child’s physician; name, address and phone number of two designated people to call in an emergency if a parent cannot be reached ( the addresses for both designated people were incomplete); and documentation of health information as required. 3.The record for Child 4 did not contain the following required information: the name, address and phone number of two designated people to call in an emergency if a parent cannot be reached (no contacts were provided); and documentation of health information as required. 4.The record for Child 5 did not contain the following required information: documentation of health information as required.”

    Rule 8VAC20-780-60-A.

All 28 visits on record
Visits on record
DateVisitWhat the record says
Jul 27, 2026Subsidy health and safety inspectionNo violations cited
May 19, 2026InspectionNo violations cited
Mar 25, 2026Inspection2 violations cited
Feb 10, 2026Subsidy health and safety inspection1 violation cited
Dec 4, 2025Complaint inspection1 violation cited
Dec 4, 2025Inspection2 violations cited
Sep 24, 2025Subsidy health and safety inspectionNo violations cited
Sep 24, 2025Complaint inspection10 violations cited
Sep 24, 2025Inspection13 violations cited
Jan 16, 2025Inspection2 violations cited
Jan 16, 2025Complaint inspectionNo violations cited
Jul 22, 2024Inspection2 violations cited
Jul 22, 2024Subsidy health and safety inspectionNo violations cited
Apr 30, 2024Complaint inspectionNo violations cited
Feb 27, 2024Subsidy health and safety inspection1 violation cited
Feb 27, 2024Inspection6 violations cited
Dec 20, 2023Inspection1 violation cited
Oct 19, 2023InspectionNo violations cited
Sep 21, 2023Inspection2 violations cited
Sep 21, 2023Complaint inspectionNo violations cited
Aug 8, 2023Subsidy health and safety inspectionNo violations cited
Aug 8, 2023Inspection15 violations cited
Apr 12, 2023Inspection2 violations cited
Feb 2, 2023Subsidy health and safety inspectionNo violations cited
Feb 2, 2023Inspection7 violations cited
Jul 28, 2022Subsidy health and safety inspectionNo violations cited
Jul 28, 2022Inspection6 violations cited
Feb 17, 2022InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Mar 14, 2028.
  • A current subsidy provider.
  • Ages: 2 years - 12 years 11 months.
  • Capacity: 80 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 5 complaint inspections on record.
  • 3 complaint allegations published with Virginia’s findings, 3 of them found valid.
On record, newest first
DateWhatDetail
Dec 10, 2025ComplaintAllegation: Terms of License. Virginia’s finding: Reported/Valid.
Nov 6, 2025ComplaintAllegation: Staff Quality/Training. Virginia’s finding: Reported/Valid.
Nov 6, 2025ComplaintAllegation: Transportation. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 71 child care providers in the City of Roanoke, the middle value for violations cited in the last three years was 5; this one had 41.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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