Hearth Record

NURTURING MINDS OF VALUE ACADEMY, TIDEWATER

A child day center in Norfolk, Virginia 23509

2810 Tidewater Drive, Norfolk, Virginia 23509. (757) 937-1107.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 36 deficiencies in 5 months of the last 36. Last cited Apr 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

11 inspections on record, the latest on Apr 20, 2026.

36 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

36 deficiencies in 5 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 2, 2026.

36 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Apr 20, 2026: subsidy health and safety inspection5 deficiencies
  • 8VAC20-780-280-B

    “Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. There are cleaning chemicals within reach of children on the floor of a storage closet. Closet door was standing open during the inspection.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-340-F

    “Children under 10 years of age always will be within actual sight and sound supervision of staff, except that staff need only be able to hear a child who is using the restroom. A four-year child was could not be heard and was not supervised by any staff when she was found in restroom.”

    Rule 8VAC20-780-340-F.

  • 8VAC20-780-370-3

    “Daily activities for infant require outdoor time if weather and air quality allow. Staff #4 stated the littlest children hardly ever go outside.”

    Rule 8VAC20-780-370-3.

  • 8VAC20-780-70

    “The center must maintain staff records as required. The record for Staff #1 did not include a job title. The record for Staff # 4 did not include documentation required by the job position and orientation training.”

    Rule 8VAC20-780-70.

  • 8VAC20-790-600-B

    “Within the first 90 days of employment or subsidy vendor approval all staff who work directly with children shall complete Virginia Preservice Training for Child Care Staff. The records for Staff #1 and #2 did not contain documentation that the required preservice training was completed within the required time frames.”

    Rule 8VAC20-790-600-B.

Nov 12, 2025: inspection5 deficiencies
  • 8VAC20-780-270-B

    “Heat shall be supplied from a heating system approved in accordance with the Uniform Statewide Building Code (USBC, 13VAC5-62) except for camps. The heating system shall:1. Be installed to prevent accessibility of children to the system; and 2. Have appropriate barriers to prevent children from being burned, shocked, or injured from heating equipment. In addition, proper supervision shall be available to prevent injury. There was a space heater plugged into the outlet in the yellow room within reach of children.”

    Rule 8VAC20-780-270-B.

  • 8VAC20-780-280-B

    “Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. In the infant room there were six cans/containers of chemicals under a sink and unlocked place.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-500-A

    “Staff shall wash their hands with soap and running water before and after a diaper change. Staff 1 did not wash her hands between changing the diapers of two children in care. Additionally, in the 2 ? 3 year-old room staff nor children washed their hands prior to serving and eating lunch.”

    Rule 8VAC20-780-500-A.

  • 8VAC20-780-560-F

    The inspectors’ words, 91 words

    “When centers choose to provide meals or snacks, the they will follow the most recent, age-appropriate nutritional requirements of the Child and Adult Care Food Program of the United States Department of Agriculture (USDA). Additionally, children will be allowed second helpings of food listed in the USDA’s child and adult care meal patterns There was no way for staff to know how much protein, grain or fruit was served to children. Furthermore, there was not enough food for all children to be given a second helping of the protein or grain.”

    Rule 8VAC20-780-560-F.

  • 8VAC20-820-120-A-7

    “A facility or an agency shall operate within the terms of its license. The license states that there shall be no more than 18 children under 2 and half years of age in care at any one time. However, on 11/12/25 there were 19 children in care under the age of 2 and half years old.”

    Rule 8VAC20-820-120-A-7.

Jun 16, 2025: inspection6 deficiencies
  • 22.1-289.035-B-1

    “The center is required to obtain a completed sworn statement prior to the employee’s first day of employment. There was not a sworn statement available for Staff #1 who had been employed for five days.”

    Rule 22.1-289.035-B-1.

  • 22.1-289.035-B-4

    “The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. Staff #2, employed for more than 4 months, did not have documentation of requesting a central registry check, criminal history check or sex offenders check for two states.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-780-280-B

    “Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. There is a can of air freshener stored on an open shelf in the toddler room, which is an unlocked place.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-340-D

    “In each grouping of children at least one staff member who meets the qualifications of a program leader or program director shall be regularly present. Staff #1 was the staff member present in the school age room during the inspection and did not meet program leader qualifications.”

    Rule 8VAC20-780-340-D.

  • 8VAC20-780-70

    “Documentation of at least 2 references to character, reputation, and competency are to be checked prior to employment. Staff #1, who has been actively working at the center for the past 5 days, had only one completed reference verification on file where two are required. Staff #3 who has been actively working at the center for more than 1 month, had only one completed reference verification on file where two are required.”

    Rule 8VAC20-780-70.

  • 8VAC20-820-120-A-7

    “A facility or an agency shall operate within the terms of its license. The license states that there shall be no more than nine children under 2 and half years of age in care at any one time. However, on 6/16/2025 there were 19 children in care under the age of 2 and half years old.”

    Rule 8VAC20-820-120-A-7.

Jul 25, 2024: subsidy health and safety inspection2 deficiencies
  • 8VAC20-790-600-D-1

    “Based on record review the vendor failed to ensure that all staff have current certification in cardiopulmonary resuscitation (CPR). Evidence: The record for Staff #6 did not contain documentation of CPR. The documented date of hire for Staff #6 is September 1, 2023.”

    Rule 8VAC20-790-600-D-1.

  • 8VAC20-790-600-D-2

    “Based on record review the vendor failed to ensure that all staff have current certification in first aid. Evidence: The record for Staff #6 did not contain documentation of first aid. The documented date of hire for Staff #6 is September 1, 2023.”

    Rule 8VAC20-790-600-D-2.

Jul 25, 2024: inspection11 deficiencies
  • 8VAC20-780-130-E

    “Based on record review the center failed to maintain immunization documentation as required. Evidence: The record for Child #3, an 18 month old, did not include documentation of immunization updates every six months. The documented date of enrollment for Child #3 was September 3, 2023. The only immunization in the record was dated September 12, 2023.”

    Rule 8VAC20-780-130-E.

  • 8VAC20-780-150-B

    “Based on record review the center failed to ensure that all required physical examination is obtained. Evidence: The physical examination in the record of Child #2 was not dated.”

    Rule 8VAC20-780-150-B.

  • 8VAC20-780-270-A

    “Based on observation and interview the center failed to maintain areas in safe condition. Evidence: 1 - In the toddler room and school age room there were electrical wires/cords dangling down from shelves and devices within reach of children. These dangling cords pose an entanglement and or a toppling hazard. 2 - In the 2 1/2 - three year old room there was a wooden cabinet, approximately 3 feet tall, 3 feet wide and six inches deep, that was not secured to the wall and poses toppling hazard.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-280-B

    “Based on observation and interview the center failed to ensure that hazardous substances are kept in locked place. Evidence: 1 - In the toddler room there were unlocked chemicals in the classroom; on an open shelf, a pump bottle of hand sanitizer was stored. In the bather in an unlocked cabinet above the toilet there was disinfectant, Lysol and bleach water solution. 2 - Staff #5 confirmed that the items were in unlocked locations.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-40-M

    “Based on observation and interview the center failed to ensure that allergy lists available in classrooms include all required information. 1 - The allergy lists available to staff did not include the date or the corresponding action plan. 2 - Staff #1 confirmed that the information provided was incomplete.”

    Rule 8VAC20-780-40-M.

  • 8VAC20-780-570-E

    “Based on observation and interview the center failed to ensure that prepared infant formula is dated. Evidence: Nine out of 23 infant bottles stored in the infant room refrigerator were not labeled with date as required.”

    Rule 8VAC20-780-570-E.

  • 8VAC20-780-570-I

    “Based on observation the center failed to maintain a one-day’s supply of emergency disposable bottles, nipples and commercial formula. Evidence: 1 - Six of 10 emergency bottles available today were expired as June 2024. 2 - 10 bottles would not be sufficient to meet the needs of eight bottle fed infants for one day.”

    Rule 8VAC20-780-570-I.

  • 8VAC20-780-570-K

    The inspectors’ words, 103 words

    “Based on observation and interview the center failed to ensure that semisolid food is fed with a spoon. Evidence: 1 - Infant bottles stored in the infant room refrigerator were labeled for Child #1 and contained a thick substance. 2 - Staff present in the infant room, Staff #2, #3 and #4 report the child was fed the thick liquid through her bottles. 3 - Staff #1 stated the bottle was a mix of cereal and formula. 4 - Additionally, Staff #1 stated that there was not a doctor’s note instructing staff to feed semisolid food through a bottle rather than a spoon.”

    Rule 8VAC20-780-570-K.

  • 8VAC20-780-60-A

    “Based on record review and interview the center failed to maintain children’s records as required. Evidence: 1 - The record for Child #1 listed a parent as one of two emergency contacts where two people other than parents are required. 2 - Staff #1 confirmed that the parent was listed as one of two required emergency contacts.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    “Based on record review the center failed to ensure that each staff record contains all required information. Evidence: 1 - The records for Staff #5, #6 and #7 did not include documentation that orientation training had been completed. 2 - The record for Staff #8 did not contain documentation that she possesses the training, education, certification, and experience required by the job position of program leader. a. Staff #7 was observed working alone in a classroom with a group of three - four year children.”

    Rule 8VAC20-780-70.

  • 8VAC20-820-120-A-7

    The inspectors’ words, 129 words

    “Based on observation and interview the center failed to ensure that terms of license are followed. Evidence: 1 - On the day of the inspection there were approximately 20 children in care under the age of 2 1/2 years old. However, the terms of the license state”no more than nine (9) children under the age of 2 ? years may be in care at any one time.” 2 - There were four children in care in a room without egress to outside. However, the terms of license state “Children 2. 1/2 years of age and younger may be in care in rooms with direct egress to outside only. 3 - Staff #1 stated that she did not know that the stipulations applied to the current configuration of the building.”

    Rule 8VAC20-820-120-A-7.

Feb 13, 2024: inspection7 deficiencies
  • 8VAC20-780-270-A

    “Based on observation the center failed to ensure that areas are maintained in safe and operable condition. Evidence: The door leading from the toddler care room to the outside is very difficult to open and close and may pose a hazard during an emergency.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-280-B

    “Based on observation the center failed to ensure that hazardous substances are kept in a locked place. Evidence: In the infant care room there were cleaning and sanitizing substances stored on top of a cabinet, which was an unlocked place.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-500-A

    “Based on observation the center failed to ensure that staff wash their hands before changing diapers. Evidence: A staff in the infant room did not wash her hands before changing the diaper of a child in care.”

    Rule 8VAC20-780-500-A.

  • 8VAC20-780-500-B

    “Based on observation the center failed to ensure that the diaper changing surface is sanitized after each use. Evidence: After changing the diaper of a child in care a staff sprayed the diaper changing surface with sanitizer and immediately wiped it dray without allowing time for the surface to air dry as required by definition of sanitized.”

    Rule 8VAC20-780-500-B.

  • 8VAC20-780-540-E

    “Based on attempt to review documentation the center failed to ensure that emergency evacuation drills are practiced monthly. Evidence: The center began operation on November 22, 2023. However, there was not any documentation that emergency evacuation drills had been practiced since the facility opened.”

    Rule 8VAC20-780-540-E.

  • 8VAC20-780-550-D

    “Based on attempt to review documentation the center failed to ensure that emergency evacuation drills are practiced monthly. Evidence: The center began operation on November 22, 2023. However, there was not any documentation that emergency evacuation drills had been practiced since the facility opened.”

    Rule 8VAC20-780-550-D.

  • 8VAC20-780-570-E

    “Based on observation the center failed to ensure that prepared infant formula are labeled with the date. Evidence: There are three infant bottles in the refrigerator in the infant care room that do not have any date on them.”

    Rule 8VAC20-780-570-E.

All 11 visits on record
Visits on record
DateVisitWhat the record says
Apr 20, 2026Subsidy health and safety inspection5 violations cited
Nov 12, 2025Inspection5 violations cited
Nov 12, 2025Subsidy health and safety inspectionNo violations cited
Jun 16, 2025Subsidy health and safety inspectionNo violations cited
Jun 16, 2025Inspection6 violations cited
Aug 8, 2024InspectionNo violations cited
Jul 25, 2024Subsidy health and safety inspection2 violations cited
Jul 25, 2024Inspection11 violations cited
Feb 13, 2024Subsidy health and safety inspectionNo violations cited
Feb 13, 2024Inspection7 violations cited
Sep 25, 2023InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires May 21, 2028.
  • A current subsidy provider.
  • Ages: 1 month - 12 years.
  • Capacity: 48 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 36.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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