Hearth Record

Shanise Alvarado

A family day home in Norfolk, Virginia 23509

3310 Argonne Ave, Norfolk, Virginia 23509. (757) 738-7950.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 15 deficiencies in 5 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

12 inspections on record, the latest on Sep 22, 2026.

15 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

15 deficiencies in 5 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 2, 2026.

15 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Sep 22, 2026: subsidy health and safety inspection5 deficiencies
  • The provider shall obtain documentation of a physical examination by or under the direction of a physician prior to a child’s attendance or within 30 days after the first day of attendance.

    “The record for child #1 did not contain documentation of a physical exam.”

    Rule 8VAC20-800-100-A.

  • The record for each caregiver shall contain all of the required documentation.

    “The record for the substitute provider did not contain proof of identification and qualifications.”

    Rule 8VAC20-800-120-A.

  • A child’s record shall contain all of the required documentation.

    “The record for child #1 did not contain parent’s information, medical insurance policy information, one of the two required emergency contacts, and parent’s signed acknowledgement of the receipt of the information required by 8VAC20- 800-70.”

    Rule 8VAC20-800-60-B.

  • Shelter-in-place procedures shall be practiced a minimum of twice per year.

    “The shelter-in-place procedures have not been practiced since September 2025.”

    Rule 8VAC20-800-830-B.

  • The family day home shall obtain documentation of additional immunizations for a child who is not exempt from the immunization requirements.

    “There was no updated documentation of immunizations in the record for child #1, this was overdue by seven months.”

    Rule 8VAC20-800-90-C.

Jan 12, 2026: subsidy health and safety inspection5 deficiencies
  • The provider shall obtain documentation of a physical examination by or under the direction of a physician prior to a child’s attendance or within 30 days after the first day of attendance.

    “The record for child #1, in attendance during inspection, did not contain documentation of a physical exam.”

    Rule 8VAC20-800-100-A.

  • A child’s record shall contain the required information.

    “The records for child #1 and #2 did not contain all of the required information, both had been in attendance for over a month.”

    Rule 8VAC20-800-60-B.

  • A working portable battery-operated weather band radio, and extra batteries shall be kept in a designated area and be available to caregivers at all times.

    “Provider did not have a batteries for the portable radio.”

    Rule 8VAC20-800-770.

  • The emergency evacuation procedures shall be practiced monthly with all caregivers and children in care during all shifts that children are in care.

    “Evacuation drills were not practiced October and November 2025.”

    Rule 8VAC20-800-830-A.

  • Before a child may attend the family day home, the provider shall obtain documentation that the child has been adequately immunized according to the requirements of ? 32.1-46 A of the Code of Virginia and applicable State Board of Health regulations.

    “The record for child #1, in attendance during inspection, did not contain documentation of immunizations.”

    Rule 8VAC20-800-90-A.

Jan 13, 2025: inspection2 deficiencies
  • Provider shall have a working portable battery-operated weather band radio.

    “There was no battery operated radio.”

    Rule 8VAC20-800-770.

  • Documentation shall be maintained of emergency evacuation and shelter-in-place drills.

    “Provider reported evacuation drill log was not completed however; drills were conducted.”

    Rule 8VAC20-800-830-C.

Aug 26, 2024: inspection2 deficiencies
  • 8VAC20-800-320-B

    “Based on observation and interview it was determined the provider did not ensure that all unused electrical outlets and surge protectors accessible to children under five years of age had protective covers. Evidence: 1. There was no outlet cover on one of the outlets in the childcare area during this inspection. 2. Provider confirmed that this outlet did not have a protective cover.”

    Rule 8VAC20-800-320-B.

  • 8VAC20-800-900-A

    The inspectors’ words, 138 words

    “Based on observation it was determined the provider did not ensure that in order to assist in preventing choking, food that is hard, round, small, thick and sticky, or smooth and slippery such as whole hot dogs sliced into rounds, nuts, seeds, raisins, uncut grapes, uncut raw carrots, peanuts, chunks of peanut butter, hard candy, and popcorn shall not be served to children under four years of age, unless the food is prepared before being served in a manner that will reduce the risk of choking, i.e., hot dogs cut lengthwise, grapes cut in small pieces, and carrots cooked or cut lengthwise. Evidence: 1. Whole grapes were served to two children under the age of four years old during this inspection. 2. Provider confirmed that the children with whole grapes were under the age of four years old.”

    Rule 8VAC20-800-900-A.

Feb 2, 2024: inspection1 deficiency
  • 8VAC20-800-830-C

    “Based on record review and interview it was determined the provider did not ensure that all evacuation drills documented. Evidence: 1. There were no drills documented October 2023 to January 2024. 2. Provider reported they were conducted but not documented.”

    Rule 8VAC20-800-830-C.

Oct 31, 2023: inspection5 deficiencies
  • 8VAC20-800-120-A

    “Based on record review and interview it was determined that provider did not ensure all the required information was in he record for each caregiver. Evidence: 1. There were no references or documentation of orientation in the record for the substitute provider(hired 10/11/23). 2. Substitute provider was alone with the children in care throughout this inspection.”

    Rule 8VAC20-800-120-A.

  • 8VAC20-800-140-B-3

    “Based on record review and interview it was determined the provider did not ensure that the substitute provider had current certification in cardiopulmonary resuscitation (CPR), as appropriate to the age of the children in care. Evidence: The substitute provider was alone with the children in care during this inspection. The substitute stated that her CPR certification was not current.”

    Rule 8VAC20-800-140-B-3.

  • 8VAC20-800-140-B-4

    “Based on record review and interview it was determined the provider did not ensure that the substitute provider had current certification in first aid. Evidence: The substitute provider was alone with the children in care during this inspection. The substitute stated that her first aid certification was not current.”

    Rule 8VAC20-800-140-B-4.

  • 8VAC20-800-70-A

    “Based on record review it was determined the provider did not ensure that parents were given the required information in writing. Evidence: The records for child #1(enrolled 4/3/23) and child #2(enrolled 9/11/22) did not contain documentation of the parents being given the required information for parents and emergency preparedness and response plan.”

    Rule 8VAC20-800-70-A.

  • 8VAC20-800-90-A

    “Based on record review it was dtermiend the provider did not obtain documentation that the child has been adequately immunized according to the requirements of ? 32.1-46 A of the Code of Virginia and applicable State Board of Health regulations prior to tehir attending the family day home. Evidence: The records for child #3(enrolled 10/9/23) and child #4(enrolled 10/9/23) did not contain documentation of immunizations.”

    Rule 8VAC20-800-90-A.

Aug 25, 2023: inspection4 deficiencies
  • 8VAC20-800-100-A

    “Based on record review and interview it was determined the provider did not obtain documentation of a physical examination by or under the direction of a physician prior to a child’s attendance or within 30 days after the first day of attendance. Evidence: 1. The records for child #2, #3, and #4 did not contain documentation of a physical exam. 2. Provider confirmed that this documentation was not available during this inspection.”

    Rule 8VAC20-800-100-A.

  • 8VAC20-800-240-A

    “Based on observation and interview it was determined the provider did not ensure that all areas and furnishings of the family day home, inside and outside, were maintained in a clean, safe, and operable condition. Evidence: 1. The two shelving units in the childcare areas rocked when pulled on presenting potential tipping hazards. 2. Provider confirmed these units were not anchored.”

    Rule 8VAC20-800-240-A.

  • 8VAC20-800-60-B

    The inspectors’ words, 127 words

    “Based on record review and interview it was determined the provider did not ensure that the record for each child contained all of the required information. Evidence: 1. The record for child #1 did not contain their medical insurance policy number. 2. The record for child #2 did not contain addresses for the two required emergency contacts, medical insurance policy number, and written authorization for emergency medical care. 3. The record for child #3 did not contain addresses for the two required emergency contacts, medical insurance policy number, and written authorization for emergency medical care. 4. The record for child #4 did not contain their medical insurance policy number. 5. The provider confirmed that these children are enrolled and this information was not available during this inspection.”

    Rule 8VAC20-800-60-B.

  • 8VAC20-800-90-A

    “Based on record review and interview it was determined the provider did not obtain documentation that the child has been adequately immunized prior to their attendance. Evidence: 1. The record for child #4 did not contain documentation of immunizations. 2. Provider confirmed that this documentation was not available during this inspection.”

    Rule 8VAC20-800-90-A.

All 12 visits on record
Visits on record
DateVisitWhat the record says
Sep 22, 2026Subsidy health and safety inspection5 violations cited
Jan 12, 2026Subsidy health and safety inspection5 violations cited
Jul 22, 2025InspectionNo violations cited
Jul 22, 2025Subsidy health and safety inspectionNo violations cited
Jan 13, 2025Subsidy health and safety inspectionNo violations cited
Jan 13, 2025Inspection2 violations cited
Aug 26, 2024Subsidy health and safety inspectionNo violations cited
Aug 26, 2024Inspection2 violations cited
Feb 2, 2024Subsidy health and safety inspectionNo violations cited
Feb 2, 2024Inspection1 violation cited
Oct 31, 2023Inspection5 violations cited
Aug 25, 2023Inspection4 violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Mar 13, 2028.
  • A current subsidy provider.
  • Ages: Birth - 12 years 11 months.
  • Capacity: 4 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 15.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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