Stephanie Thomas
A family day home in Portsmouth, Virginia 23701
272 Paradise Drive, Portsmouth, Virginia 23701. (910) 494-2931.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 53 deficiencies in the last three years
- Nov 72027 the latest visit on record
- 12 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
11 inspections on record, the latest on Nov 7, 2027.
53 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
When those deficiencies happened
46 deficiencies in 6 months of the last 36. Last cited May 2026. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
Nov 7, 2027: inspection7 deficiencies
-
22.1-289.011-F
“The license and any other documents required shall be posted in a conspicuous place on the licensed premises. The findings from the most recent inspection, dated 3/13/25, were not posted in a conspicuous place on the premises.”
-
8VAC20-800-100-A
“The provider shall obtain documentation of a physical examination prior to a child’s attendance or within 30 days after the first day of attendance. There were no physical exam records available for Child #2 who had been in care for five months. .”
-
8VAC20-800-180-A
“A tuberculosis (TB) screening is required every two years from the last screening. An updated TB screening for Caregiver #1 was not completed and was overdue by three months.”
-
8VAC20-800-280
“Poisonous materials shall be stored in an area inaccessible to children. Poisonous cleaning chemicals were on the bathroom sink that children use to wash their hands. The cleaning chemical was accessible to children.”
-
8VAC20-800-390-B
“Each child who is under the age of two shall have an individual location in which to keep clothing, toys, and belongings that is accessible to the caregiver and parent. Child #1 and Child #2 do not have an individual area for personal belongings.”
-
8VAC20-800-60-B
“Children’s records are required to contain the name, address and phone number of the child’s physician and of two designated persons to contact in an emergency. The record for Child #2 was missing the required physician and emergency contact information.The child was present during the inspection and had been in care for a five months.”
-
8VAC20-800-830-A
“The emergency evacuation procedures shall be practiced monthly. An evacuation drill was not conducted in October. .”
May 5, 2026: subsidy health and safety inspection6 deficiencies
-
8VAC20-800-100-A
“Repeat Violation The provider shall obtain documentation of a physical examination by or under the direction of a physician prior to a child’s attendance or within 30 days after the first day of attendance. There was no physical in the record for Child A, who was present during the inspection and had been enrolled for 10 months.”
-
8VAC20-800-140-B-3
“Providers shall have current certification in cardiopulmonary resuscitation (CPR), as appropriate to the age of the children in care. Caregiver 1 did not have documentation of current CPR certification.”
-
8VAC20-800-540-B
“Infant walkers shall not be used. Child A, a twelve-month-old, was observed in an infant walker.”
-
8VAC20-800-60-B
“Repeat Violation A child’s record shall contain the name, address and telephone number of two designated people to contact in case of an emergency if the parent cannot be reached. The record for Child A was missing required emergency contact information.”
-
8VAC20-800-830-A
“Repeat Violation The emergency evacuation procedures shall be practiced monthly. There was no documentation that an emergency evacuation was practiced in December 2025.”
-
8VAC20-800-920
“When meals or snacks are provided by the family day home, the menu for the current one-week period shall be dated. The posted menu was not dated.”
Nov 7, 2025: subsidy health and safety inspection1 deficiency
-
8VAC20-790-180-B
“The vendor shall maintain a written hard copy record of daily attendance that documents the arrival and departure of each child in care as it occurs. The arrival time for children in care on 11/6 and 11/7 was not documented.”
Mar 13, 2025: subsidy health and safety inspection1 deficiency
-
8VAC20-790-250-F
“Repeat violation Caregivers who work directly with children shall, in addition to preservice and orientation training, annually attend at least 16 hours of training, to include the department’s health and safety update course. Caregiver #1 did not have documentation that the department’s annual health and safety update coarse was completed in 2024. The most recent completion certificate was dated June 2023.”
Mar 13, 2025: inspection2 deficiencies
-
8VAC20-800-320-E
“Portable electric heaters, and similar heating devices located in areas accessible to children shall have barriers or screens and be located at least three feet from combustible materials. A portable heater was in the childcare room. The heater was accessible to children and did not have a barrier or screen.”
-
8VAC20-800-90-C
“Repeat Violation The family day home shall obtain documentation of additional immunizations for a child once every six months for children under the age of two years. There was no documentation of additional immunizations for Child #2. Updated documentation was due 2 weeks ago.”
Dec 12, 2024: subsidy health and safety inspection2 deficiencies
-
8VAC20-790-250-B
“Within the first 90 days of employment or service all caregivers shall complete Virginia Preservice Training for Child Care Staff sponsored by the Department of Education. Caregiver #1, employed for more than 6 months, did not complete the required preservice training.”
-
8VAC20-790-430-A-3
“Lockdown procedures shall be practiced at least annually. There was no documentation of a lockdown drill practiced in the past 12 months.”
Dec 12, 2024: inspection10 deficiencies
-
22.1-289.011-F
“The license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises. The most recent inspection findings dated 8/8/2024 were not posted.”
-
8VAC20-800-100-A
“Repeat Violation The provider shall obtain documentation of a physical examination by or under the direction of a physician prior to a child’s attendance or within 30 days after the first day of attendance. The record for Child #1 and Child #2, enrolled for more than nine months, did not contain documentation of a physical examination.”
-
8VAC20-800-240-A
“Areas and furnishings of the family day home, inside and outside, shall be maintained in a clean, safe, and operable condition. There was cracked, loose and jagged mirror inlay pieces on the sides of a hall table. The table was in the entryway to the childcare classroom.”
-
8VAC20-800-320-B
“Child-resistant protective covers larger than 1-1/4 inches in diameter shall be installed on all unused electrical outlets and surge protectors accessible to children under five years of age. The outlet in the bathroom did not have a protective outlet cover. The electrical power strip in the childcare classroom did not have protective outlet covers.”
-
8VAC20-800-350-E
“Hot water at taps available to children shall be maintained within a range of 105?F to 120?F. The water temperature of the faucet children used to wash hands was 125?F when measured with a thermometer.”
-
8VAC20-800-430-A
“Repeat Violation Children under two years of age and children over two years of age who are not developmentally ready to climb or descend stairs without supervision shall not have access to stairs. There was no gate in use to prevent access to he staircase. Children had access to the staircase when using the bathroom, washing hands and arriving and departing the home.”
-
8VAC20-800-830-B
“Shelter-in-place procedures shall be practiced a minimum of twice per year. There was no documentation of shelter-in-place drills practiced within the past 12 months.”
-
8VAC20-800-890
“When food is brought from home the container shall be clearly labeled in a way that identifies the owner. A bottle with a white fluid in it was sitting on a table in the childcare classroom. The bottle did not have a name identifying the owner.”
-
8VAC20-800-90-A
“Repeat Violation Before a child may attend the family day home, the provider shall obtain documentation that the child has been adequately immunized according to the requirements of ? 32.1-46 A of the Code of Virginia and applicable State Board of Health regulations. The records for Child #1 and Child #2 did not contain documentation that the children had adequate immunizations.”
-
8VAC20-800-90-C
“The family day home shall obtain documentation of additional immunizations for a child once every 6 months for children under the age of two years. There was no documentation of additional immunizations for Child #4. Updated documentation was due more than four months ago.”
Aug 8, 2024: complaint inspection13 deficiencies
-
The family day home provider is required to obtain applicants background checks from any state in which the individual has resided in the preceding five years.
“Caregiver#1, employed for more than two months, did not have documentation requesting a central registry check or sex offender registry check from a different state lived in within the proceeding 5 years.”
-
An employee or volunteer of a licensed or registered child day program must be denied continued employment or volunteer service if. the licensed or registered child day program does not have a central registry finding within 30 days of employment or volunteer service.
“There was no documentation of a central registry check, or that one had been requested within 7 days of hire, in the record for caregiver #1. The caregiver had been employed for more than 60 days.”
-
Assistant and substitutes records shall contain all of the required information.
“The record for caregiver #1 did not contain the date of hire, documentation of two or more references, background checks as required by 8VAC20-770, documentation of the education and training as required by 8VAC20-800-230 and the name address and telephone number of a person to be notified in an emergency.”
-
A substitute provider shall record and sign the time of arrivals and departures on each day that the substitute provider works.
“There was no documentation of the arrival and departure of the substitute provider, caregiver #1. The caregiver stated that she worked two weeks out of the month for the provider while the provider worked at her other job. The provider stated the substitute provider, caregiver #1, worked in April and May.”
-
The provider shall obtain from each caregiver at the time of hire and each adult household member prior to coming into contact with children, a current report of tuberculosis (TB) screening form published by the Virginia Department of Health or a form consistent with it documenting the absence of tuberculosis in a communicable form.
“The TB documentation in the record for caregiver #1 showed it was completed 56 days after the caregiver began employment and came into contact with children.”
-
Based on record review and interviews, it was determined the provider did not ensure that written documentation shall be maintained of each caregiver’s applicable education and programmatic experience, orientation, annual training, and if applicable, medication administration training.
“There was no documentation of the education or programmatic experience in the record for caregiver #1.”
-
REPEAT VIOLATION Children under two years of age, and children over two year of age who are not developmentally ready to climb or descend stairs without supervision shall not have access to stairs.
“There was no gate in use to prevent access to the staircase. The provider had placed the gate against the wall and put a table against it. Children under two years of age were observed walking in the hallway and had access to the stairs.”
-
When cribs are being used by infants they shall have a tight-fitting bottom cover.
“Infants #5 and #6 were observed in cribs that did not have tight-fitting sheets. There were loose fleece blankets tucked around the mattress.”
-
REPEAT VIOLATION No soft bedding of any kind shall be used under or around infants including, but not limited to, pillows, quilts, comforters, sheepskins, or stuffed toys.
“Infants #5 and #6 were observed in cribs with a comforter, a thick blanket and pillows.”
-
The provider shall ensure that a caregiver does not exceed 16 points.
“When the inspector entered the family day home there were 6 children in care for a total of 20 points with only one assistant caregiver. Based on the points 2 caregivers were required.”
-
Repeat Violation The provider shall obtain the parent’s written acknowledgement of the receipt of all required information.
The inspectors’ words, 101 words
“The records for child #1, child #2 and child #3 did not contain parental acknowledgement that the provider did or did not have liability insurance. The records for child #1, child #2 and child #3 did not contain parental acknowledgement that the parent was informed of the family day homes emergency preparedness plan. The records for child #1, #2, #3, #5 not contain parental acknowledgement for the family day home to notify the parent when a child becomes ill and for the parent to arrange to have the child picked up as soon as possible if so requested by the home.”
-
Repeat Violation Within seven business days of the child’s first day of attendance at the family day home, the provider shall obtain from the parent, verification of the identity and age of the child.
“There was no documentation that the provider verified the identity and age of child #2.”
-
Repeat Violation Before a child may attend the family day home, the provider shall obtain documentation that the child has been adequately immunized according to the requirements of 31.1-46 A of the Code of Virginia and applicable state board regulations.
“The records for child #1 and #3, did not contain documentation that the children were adequately immunized.”
Mar 22, 2024: inspection11 deficiencies
-
8VAC20-800-100-A
“Based on record review and interview, it was determined the provider did not ensure that documentation of a physical examination by or under the direction of a physician prior to a child’s attendance or within 30 days after the first day of attendance. Evidence: 3.The records for child #2, and infant #3 did not contain documentation of a physical examination.”
-
8VAC20-800-250-B
“Based on observation and interview, it was determined the provider did not ensure that children are protected from materials that could be swallowed or present a choking hazard. 1.There was a AA battery laying on the floor in the kitchen. The battery was accessible to children. 2.The provider confirmed the battery was on the floor.”
-
8VAC20-800-430-A
The inspectors’ words, 116 words
“Based on observation and interviews, it was determined the provider did not ensure that children under two years of age, and children over two year of age who are not developmentally ready to climb or descend stairs without supervision shall not have access to stairs. Evidence: 1.Child #2,who was 15 months old, was observed sitting on the middle landing of a two-level staircase. There were no gates to prevent the child from accessing the stairs that led up or down. There were approximately 8 steps leading down the stairs and 8 steps leading up the stairs. The provider was not on the steps with the child. 2.The provider confirmed the child had access to the stairs.”
-
8VAC20-800-50-A
“Based on record review and interview it was determined, the provider did not ensure that a written record of children in attendance each day was kept. Evidence: 1.On the day of the inspection 3/22/24, there were no children documented as present on the daily attendance however, there were three children in care. 2.The provider confirmed the daily attendance was not completed.”
-
8VAC20-800-520-A
The inspectors’ words, 107 words
“Based on observation and interview, it was determined the provider did not ensure that cribs were provided for children from birth through 12 months of age. Evidence: 1. Infant #1, a 4 month old, was observed sleeping alone in a bedroom on the provider’s bed. 2. Infant #3, a 9 month old, was observed alone in a 2nd bedroom on a full-size bed. The child had been sleeping in the bed, had awoken, and was beginning to move around on the bed. 1. The provider confirmed the two children were not sleeping in cribs. 2. The provider stated she only had one crib, but it was downstairs.”
-
8VAC20-800-530-F
“Based on observation and interview, it was determined the provider did not ensure that soft bedding of any kind was not used under or around infants including, but not limited to pillows, quilts, comforters, sheepskins, or stuffed toys. Evidence: 1. Infant #1 was observed sleeping on top of a comforter on an adult bed with pillows around the infant. 2. Infant #3 had been sleeping and was observed waking up from a nap on an adult bed that had a comforter and pillows.”
-
8VAC20-800-560-A
“Based on observation and interviews, it was determined the provider did not ensure that direct care and supervision of each child was always provided; including being near enough to intervene if needed. Evidence: 1.At the time of the inspector’s arrival the provider was sweeping on the first floor of the family day home. Infant #1 and infant #3 were on the 3rd floor of the family day home asleep on beds. 2.The provider could not hear or see the infants and was not near enough to intervene if needed.”
-
8VAC20-800-60-B
The inspectors’ words, 138 words
“Based on record review and interview, it was determined the provider did not ensure that children’s records contain all the required information. Evidence: 1.The record for infant #1, did not contain the date of enrollment, parent work phone numbers, name, address, and phone number of two emergency contacts, medical insurance policy number, written authorization for emergency medical care and documentation of previous childcare. 2.The record for child 2, did not contain the date of enrollment, parent work phone numbers, name, address and phone number of 2nd emergency contact, medical insurance name and policy number, written authorization for emergency medical care and documentation of previous childcare. 3.The record for infant #3 did not contain the date of enrollment, parent work phone numbers, medical insurance name and policy number, documentation of previous childcare, and written authorization for emergency medical care.”
-
8VAC20-800-70-B
The inspectors’ words, 93 words
“Based on record review and interview, it was determined the provider did not obtain a written acknowledgement from each parent to confirm receipt of all required information. Evidence: 1.The records for infant #1, child #2 and infant #3 did not contain parental acknowledgement that the provider did or did not have liability insurance. 2.The records for infant #1, child #2 and infant #3 did not contain parental acknowledgement that the parent was informed of the family day homes emergency preparedness plan. 3. The provider confirmed the written acknowledgment was not in the records.”
-
8VAC20-800-80-A
“Based on record review and interview, it was determined the provider did not ensure that verification of the identity and age of the child was obtained. 1.The records for infant #1 and child #2 did not contain documentation that the provider viewed proof of identity and age. 2.The provider confirmed the documentation was not in the record.”
-
8VAC20-800-90-A
“Based on record review and interview, it was determined the provider did not ensure that before the child attended the family day home, documentation was obtained that the child was adequately immunized according to the requirements of 31.1-46 A of the Code of Virginia. Evidence: 1. The records for child #2, did not contain documentation that the child was adequately immunized. 2.The provider confirmed documentation of adequate immunizations were not in the record.”
All 11 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Nov 7, 2027 | Inspection | 7 violations cited |
| May 5, 2026 | Subsidy health and safety inspection | 6 violations cited |
| Nov 7, 2025 | Subsidy health and safety inspection | 1 violation cited |
| Mar 13, 2025 | Inspection | 2 violations cited |
| Mar 13, 2025 | Subsidy health and safety inspection | 1 violation cited |
| Dec 12, 2024 | Subsidy health and safety inspection | 2 violations cited |
| Dec 12, 2024 | Inspection | 10 violations cited |
| Aug 8, 2024 | Complaint inspection | 13 violations cited |
| Mar 22, 2024 | Inspection | 11 violations cited |
| Dec 19, 2023 | Inspection | No violations cited |
| Sep 14, 2023 | Inspection | No violations cited |
Is it licensed?
- Family Day Home: Two Year license, expires Apr 5, 2027.
- A current subsidy provider.
- Ages: 2 months - 12 years.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.
Has Virginia acted against it?
- 1 complaint inspection on record.
- 2 complaint allegations published with Virginia’s findings, 2 of them found valid.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 5, 2026. Updated weekly.
| Date | What | Detail |
|---|---|---|
| Sep 27, 2024 | Complaint | Allegation: Staff Quality/Training. Virginia’s finding: Reported/Valid. |
| Sep 27, 2024 | Complaint | Allegation: Supervision. Virginia’s finding: Reported/Valid. |
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 88 child care providers in the City of Portsmouth, the middle value for violations cited in the last three years was 12; this one had 53.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| Stephanie Thomas This child care provider | 53 |
| Peter Pan Kindergarten & Day Care | 16 |
| HRCAP Cavalier Manor | 8 |
| HRCAP Portsmouth Head Start | 8 |
| HRCAP JFK | 19 |
| Mary Almy | 50 |
| LaToya Wade | 4 |
| Ready-Set-Go Child Development Center | 5 |
| AlphaBEST @ Simonsdale Elementary | 49 |
| AlphaBEST @ Hodges Manor Elementary | 14 |
| AlphaBEST @ Lakeview Elementary | 35 |
| AlphaBEST @ Victory Elementary | 48 |
| Toddler Time Child Development Center | 6 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
-
Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.