Hearth Record

Babysteps Child Development Center Too, LLC

A child day center in Portsmouth, Virginia 23701

4241 Portsmouth Boulevard, Portsmouth, Virginia 23701. (757) 465-1498.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 42 deficiencies in 9 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

20 inspections on record, the latest on Sep 25, 2026.

42 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

42 deficiencies in 9 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 5, 2026.

42 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Sep 25, 2026: subsidy health and safety inspection2 deficiencies
  • 8VAC20-780-440-B

    “Cribs, cots, rest mats, and beds shall be identified for use by a specific child. Five cots reveiwed on the day of the inspection were not labeled for each child, as required.”

    Rule 8VAC20-780-440-B.

  • 8VAC20-780-450-A

    “Cribs, cots, mats and beds used by children other than infants during the designated rest period shall have linens consisting of a top cover and a bottom cover or a one-piece covering which is open on three edges. On the day of the inspection, three of five children were observed with a top cover and no bottom cover during nap time.”

    Rule 8VAC20-780-450-A.

Jul 6, 2026: complaint inspection3 deficiencies
  • 22.1-289.035-B-1

    “The center is required to obtain a completed sworn statement prior to the employee’s first day of employment. A sworn statement was not completed for Staff #1 (employed for less than a month).”

    Rule 22.1-289.035-B-1. From a complaint.

  • 8VAC20-780-350-C

    “When children are in ongoing mixed age groups, the staff-to-children ratio applicable to the youngest child in the group shall apply to the entire group. On 7/15/26, Staff #2 was observed caring for 11 children, however, the youngest child in the group was a toddler, requiring the ratio of 1:5 (staff:children).”

    Rule 8VAC20-780-350-C. From a complaint.

  • 8VAC20-780-70

    “Staff records shall be kept for each staff person and contain all the required information. The record for Staff #1 (employed for less than a month) did not contain one of two required references or documentation of orientation training.”

    Rule 8VAC20-780-70. From a complaint.

Mar 30, 2026: subsidy health and safety inspection6 deficiencies
  • 8VAC20-780-130-E

    “Repeat Violation The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. Additional immunizations for Child #1 and Child #2 were not received every six months, which is required when a child is under the age of two years.”

    Rule 8VAC20-780-130-E.

  • 8VAC20-780-245-A

    “Staff shall complete annually a minimum of 16 hours of training appropriate to the age of children in care. There was no documentation in the records of Staff #1 and Staff #2 to show that 16 hours of annual training were completed in 2025.”

    Rule 8VAC20-780-245-A.

  • 8VAC20-780-260-A

    “The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction. There was no documentation to show that an annual fire inspection was completed in 2025, as required.”

    Rule 8VAC20-780-260-A.

  • 8VAC20-780-550-E

    “Shelter in place procedures shall be practiced a minimum of twice per year. Only one of the two required shelter in place drills was completed in 2025.”

    Rule 8VAC20-780-550-E.

  • 8VAC20-780-560-F

    “When centers choose to provide meals or snacks, a menu listing foods to be served for meals and snacks during the current one-week period shall list ant substituted food. On the day of the inspection, the lunch served was substituted, but not listed on the menu as a substitute.”

    Rule 8VAC20-780-560-F.

  • 8VAC20-780-60-A

    “Repeat Violation Each center shall maintain and keep at the center a separate record for each child enrolled which shall contain the required information. The records for Child #3 and Child #4 did not contain all the information required to be in a child’s record.”

    Rule 8VAC20-780-60-A.

Mar 30, 2026: complaint inspection1 deficiency
  • 8VAC20-780-560-F

    “When centers choose to provide meals or snacks, the following shall apply: centers shall follow the most recent, age-appropriate nutritional requirements of the Child and Adult Care Food Program of the United States Department of Agriculture (USDA). On the day of the inspection, the lunch observed being served to children included only three of five of the required nutritional requirements. Dairy or vegetables were not included in the lunch.”

    Rule 8VAC20-780-560-F. From a complaint.

Dec 4, 2025: inspection5 deficiencies
  • 22.1-289.011-F

    “The license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises. The inspection results of the most recent inspection were not posted, which is required.”

    Rule 22.1-289.011-F.

  • 8VAC20-780-130-E

    “The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. Additional immunizations for Child #1 and Child #2 were not received every six months, which is required when a child is under the age of two years.”

    Rule 8VAC20-780-130-E.

  • 8VAC20-780-160-A

    “Each staff member and individual from an independent contractor shall submit documentation of a negative tuberculosis (TB) screening. The TB documentation shall have been completed within the last 30 calendar days of the date of employment. The TB documentation for Staff #1 (employed for less than a month) was not completed within the last 30 days of the their date of employment, which is required.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-270-A

    “Areas and equipment of the center, inside, shall be maintained in a safe condition. There was an incense stick burning in a preschool classroom. The incense stick posed a fire hazard.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-60-A

    “Each center shall maintain and keep at the center a separate record for each child enrolled which shall contain the required information. The record for Child #3 did not contain all the information required to be in a child’s record.”

    Rule 8VAC20-780-60-A.

Oct 20, 2025: inspection1 deficiency
  • 8VAC20-780-350-C

    “Repeat Violation When children are in ongoing mixed age groups, the staff-to-children ratio and group size applicable to the youngest child in the group shall apply to the entire group. At the inspector’s arrival, there were nine children and only two staff members in a classroom. The youngest child present was 11 months old, requiring the ratio to be 1:4. A third staff member arrived approximately 20 minutes later.”

    Rule 8VAC20-780-350-C.

May 16, 2025: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-600-F

    “Staff who work directly with children shall annually attend at least 16 hours of training and staff development activities, to include the department’s health and safety update course. Th records for Staff #1 (employed for three years), Staff #2 (program director/owner), and Staff #3 (employed for three years) did not contain documentation that the heath and safety update course was completed in 2024.”

    Rule 8VAC20-790-600-F.

May 16, 2025: inspection10 deficiencies
  • 8VAC20-780-160-A

    “The tuberculosis (TB) documentation shall have been completed within the last 30 calendar days of the date of employment and be signed by a physician, physician’s designee, or an official of the local health department. The TB documentation for Staff #1 (employed for two months) was not completed within the last 30 days of the their date of employment, which is required.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-270-A

    “Repeat Violation Areas and equipment of the center, inside, shall be maintained in a safe condition. There were two incense sticks found burning on a child-level ledge in a preschool classroom. The incense sticks pose an injury hazard and fire hazard.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-350-C

    “When children are in ongoing mixed age groups, the staff-to-children ratio and group size applicable to the youngest child in the group shall apply to the entire group. There were 14 children and only two staff members in a classroom. The youngest child present was four months old, requiring the ratio to be 1:4.”

    Rule 8VAC20-780-350-C.

  • 8VAC20-780-420-E-3

    “Repeat Violation Staff shall request at least annually parent confirmation that the required information in the child’s record is up to date. The record for Child #1 (enrolled for over a year) did not contain parent confirmation that information in the records is up to date.”

    Rule 8VAC20-780-420-E-3.

  • 8VAC20-780-440-B

    “Cribs, cots, rest mats, and beds shall be identified for use by a specific child. Eight rest mats and twelve cribs observed did not identify which child uses each rest mat/crib.”

    Rule 8VAC20-780-440-B.

  • 8VAC20-780-440-H

    “Cribs shall meet the following requirement: they shall meet the Consumer Product Safety Commission (CPSC) Standards at the time they were manufactured. Two cribs in an infant room did not meet CPSC standards at the time they were manufactured.”

    Rule 8VAC20-780-440-H.

  • 8VAC20-780-500-A

    “Children’s hands shall be washed with soap and running water or disposable wipes before and after eating meals or snacks. Infants were observed eating a morning snack, but did not wash their hands before or after eating, which is required.”

    Rule 8VAC20-780-500-A.

  • 8VAC20-780-560-F

    “A menu listing foods to be served for meals and snacks during the current one-week period shall be posted in a location conspicuous to parents or given to parents. The menu posted was not for the current one week period and was not given to parents.”

    Rule 8VAC20-780-560-F.

  • 8VAC20-780-70

    “Staff records shall be kept for each staff person and contain all the required information. The record for Staff #1 (employed for two months) did not contain all the required information.”

    Rule 8VAC20-780-70.

  • 8VAC20-780-80-A

    “For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. There were 14 children in attendance at the center; however, only 13 were signed in.”

    Rule 8VAC20-780-80-A.

Dec 10, 2024: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-600-F

    “Staff who work directly with children shall, annually attend at least 16 hours of training, to include the department’s health and safety update course. The records for Staff #1 and Staff #2 did not have documentation to show that the department’s health and safety update course was completed in 2023.”

    Rule 8VAC20-790-600-F.

Dec 10, 2024: inspection5 deficiencies
  • 8VAC20-780-260-A

    “The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction. On the day of the inspection, the documentation for review of an annual fire inspection showed that the center did not have a renewed annual fire inspection. The fire inspection for review was dated 6/2/23, which was expired.”

    Rule 8VAC20-780-260-A.

  • 8VAC20-780-270-A

    “Areas and equipment of the center, inside, shall be maintained in a safe condition. Upon the inspector’s arrival, a lighter was observed on a ledge in the three-year-old classroom. This ledge is at the children’s level, therefore making the lighter accessible to the children in care.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-420-E-3

    “Staff shall request at least annually parent confirmation that the required information in the child’s record is up to date. The records for Child #1 (enrolled for over a year), Child #2 (enrolled for three years), and Child #3 (enrolled for over a year) did not contain documentation of parents? confirmation that the required child records information is up to date.”

    Rule 8VAC20-780-420-E-3.

  • 8VAC20-780-540-C

    “The required first aid kits shall include at a minimum all the required items. The first aid kit for review at the center did not contain antiseptic solution or more than one triangular bandage, which is required.”

    Rule 8VAC20-780-540-C.

  • 8VAC20-780-550-D

    “The center shall implement a monthly practice evacuation drill. There was no documentation to show that the center completed a practice evacuation drill for November 2024.”

    Rule 8VAC20-780-550-D.

Apr 18, 2024: inspection6 deficiencies
  • Based on observation and interview the center did not afford the Superintendent reasonable opportunity to inspect all of their facilities.

    The inspectors’ words, 124 words

    “Evidence: 1. On 04/18/2024 inspectors arrived at the center at 10:30am to conduct a routine monitoring inspection. When no one answered the door or the center’s phone and inspectors heard children crying in the building and staff “shushing”, the city’s police were called. 2. The center did not afford the licensing inspectors entry into the building until a police officer arrived at 11:23am and banged on the center’s windows. During the 53 minutes, 2 different families attempted to drop their children off for care and stood outside with their children between 5 and 10 minutes before they left. 3. At 11:11am the inspectors observed the back door open and a woman wearing a red shirt quickly run into the building and the door shut.”

    Rule 22.1-289.018-A.

  • Based on observation the center did not ensure all areas and equipment of the center were maintained in a clean and/or safe condition.

    The inspectors’ words, 91 words

    “Evidence: 1. The direct egress in the infant/toddler room was blocked by a shelf, creating a barrier to the emergency exit. 2. There was a tall shelf in the front entry of the daycare that was not secure and leaning over, posing a tipping hazard. 3. There was left over food and debris on the countertop and floors. A staff member told a child who was laying on a mat during nap, “don’t out your face on the floor, it is dirty.” 4. The kitchen sink had corrosion on the basin.”

    Rule 8VAC20-780-270-A.

  • Based on observation the center was not in compliance with the required ratios whenever children birth up to 16 months are in care.

    “Evidence: Between 10:30am and 11:11am the infant/toddler classroom had 1 staff member supervising 8 children with the youngest child 11 months-old. The ratio is 1 staff : 4 children.”

    Rule 8VAC20-780-350-B-1.

  • Based on observation the center was not in compliance with the required ratios whenever children 3- school-age are in care.

    “Evidence: The preschool classroom had 1 staff member supervising 11 children between the ages of 3 and 4 years-old . The ratio is 1staff: 10 children.”

    Rule 8VAC20-780-350-B-4.

  • 8VAC20-780-440-A

    The inspectors’ words, 109 words

    “Based on observation and interview the center did not provide children during the designated rest period a cot. Evidence: 1. When the inspectors arrived the lights in the building were out and the children in the preschool room were preparing for nap at approximately 11:23am. 2. At approximately 12:35pm a child in the infant/toddler room was asleep in the staff’s arms. Another child was observed rolling around on a bean bag and was heard telling staff , “I’m sleepy.” 3. The inspector asked staff why the children did not have cots to rest on. Staff replied that they have cots however, they didn’t have time to get them out.”

    Rule 8VAC20-780-440-A.

  • 8VAC20-780-440-E

    “Based on observation the center did not ensure there was at least 12 inches of space between occupied cots. Evidence: A baby was observed sleeping in a crib that did not have at least 12 inches of space between the cot next to it, due to a bouncer stored between them.”

    Rule 8VAC20-780-440-E.

Dec 4, 2023: inspection1 deficiency
  • 8VAC20-780-550-G

    “Based on record review and interview, it was determined that the center did not ensure to maintain documentation of emergency evacuation, shelter-in place, and lockdown drills. Evidence: 1. There were no practice evacuation drills documented for the months of June through November for the year 2023. 2. Staff #1 confirmed there was no documentation of evacuation drills completed for June through November 2023.”

    Rule 8VAC20-780-550-G.

Jun 2, 2023: inspection4 deficiencies
  • 8VAC20-780-270-A

    The inspectors’ words, 107 words

    “Based on observation and interview, it was determined that the center did not ensure that the areas and equipment of the center shall be maintained in a safe condition. Evidence: 1. A 24-inch portable fan was in use and place on top of a bookshelf. The fan was not secure and poses as a tipping and injury hazard to children in care. 2. Staff #1 confirmed that the fan was not secure and aware that it poses as a tipping hazard. The center responded with the following: Staff will have maintenance secure the fan against the wall to prevent it from tipping or falling off the shelf.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-350-B-1

    “Based on observation and interview, it was determined that the center did not ensure that the ratio from the ages of birth up to 16 months is one staff member to four children. Evidence: 1. In the infant room, there were five children to one staff member. 2. Staff #1 and Staff #2 confirmed that the infant room was out of ratio.”

    Rule 8VAC20-780-350-B-1.

  • 8VAC20-780-350-B-3

    “Based on observation and interview, it was determined that the center did not ensure that the ratio of 2 year old children and above in a classroom are one staff member to eight children. Evidence: 1. In the preschool room, with children ranging from the age of 2 years old to 9 years old, there were 13 children to one staff member. 2. Staff #1 confirmed that the preschool room was out of ratio and aware that the ratio requirements are 8 children to one staff member.”

    Rule 8VAC20-780-350-B-3.

  • 8VAC20-780-60-A

    The inspectors’ words, 110 words

    “Based on record review and interview, it was determined that the center did not ensure that each child enrolled shall contain the following information to their record: the work phone number and place of employment of each parent who has custody. Evidence: 1. Two of the five children’s records reviewed did not have work phone numbers for both parents. a. Child #1 (date of enrollment 04/17/2023) did not have work numbers for both parents. b. Child #2 (date of enrollment 05/03/2023) did not have work numbers for both parents. 2. Staff #1 and Staff #2 confirmed there were no work phone numbers listed to Child #1 and Child #2?s records.”

    Rule 8VAC20-780-60-A.

Feb 23, 2023: inspection1 deficiency
  • 8VAC20-780-550-D

    “Based on record review and interview, it was determined that the center did not ensure to implement a monthly practice evacuation drill. Evidence: 1. There were no practice evacuation drills completed for the months of December 2022 and January 2023. 2. Staff #1 confirmed there were no practice evacuation drills completed for December 2022 and January 2023.”

    Rule 8VAC20-780-550-D.

All 20 visits on record
Visits on record
DateVisitWhat the record says
Sep 25, 2026Subsidy health and safety inspection2 violations cited
Jul 6, 2026Complaint inspection3 violations cited
Mar 30, 2026Complaint inspection1 violation cited
Mar 30, 2026Subsidy health and safety inspection6 violations cited
Dec 4, 2025Subsidy health and safety inspectionNo violations cited
Dec 4, 2025Inspection5 violations cited
Oct 20, 2025Inspection1 violation cited
May 16, 2025Subsidy health and safety inspection1 violation cited
May 16, 2025Inspection10 violations cited
Dec 10, 2024Subsidy health and safety inspection1 violation cited
Dec 10, 2024Inspection5 violations cited
Apr 18, 2024Subsidy health and safety inspectionNo violations cited
Apr 18, 2024Inspection6 violations cited
Dec 4, 2023Subsidy health and safety inspectionNo violations cited
Dec 4, 2023Inspection1 violation cited
Jun 2, 2023Subsidy health and safety inspectionNo violations cited
Jun 2, 2023Inspection4 violations cited
Feb 23, 2023Subsidy health and safety inspectionNo violations cited
Feb 23, 2023Inspection1 violation cited
Dec 12, 2022Subsidy health and safety inspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Jun 20, 2027.
  • A current subsidy provider.
  • Ages: 1 month - 12 years.
  • Capacity: 39 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 2 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 88 child care providers in the City of Portsmouth, the middle value for violations cited in the last three years was 12; this one had 42.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

12 of the 88 in the City of Portsmouth, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Babysteps Child Development Center Too, LLC This child care provider42
Peter Pan Kindergarten & Day Care16
HRCAP Cavalier Manor8
HRCAP Portsmouth Head Start8
HRCAP JFK19
Mary Almy50
LaToya Wade4
Ready-Set-Go Child Development Center5
AlphaBEST @ Simonsdale Elementary49
AlphaBEST @ Hodges Manor Elementary14
AlphaBEST @ Lakeview Elementary35
AlphaBEST @ Victory Elementary48
Toddler Time Child Development Center6

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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