Hearth Record

Eagles Nest Learning Academy

A child day center in Portsmouth, Virginia 23701

3801 Turnpike Road, Portsmouth, Virginia 23701. (757) 399-1612.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 49 deficiencies in 7 months of the last 36. Last cited Jun 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

18 inspections on record, the latest on Jun 11, 2026.

49 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

49 deficiencies in 7 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 5, 2026.

49 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Jun 11, 2026: subsidy health and safety inspection6 deficiencies
  • 22.1-289.057-A

    “REPEAT VIOLATION The program is required to submit to VDH and implement a plan to test potable water for lead. The program did not have evidence of a testing plan submitted to VDH.”

    Rule 22.1-289.057-A.

  • 8VAC20-780-130-A

    “The center shall obtain documentation that each child has received immunizations before the child can attend the center. The record for child #1 who has been in care for approximately five months did not contain documentation of immunizations.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-140-A

    “Each child shall have a physical examination by or under the direction of a physician before the child’s attendance or within 30 days after the first day of attendance. The record for child #1 who has been enrolled for approximately five months did not contain documentation of a completed physical.”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-340-F

    “Children under 10 years of age always shall be within actual sight and sound supervision of staff. Staff #1 stepped out of the preschool classroom leaving children under 10 years of age unsupervised. A child from the preschool classroom was observed leaving the classroom and walking to the bathroom unsupervised.”

    Rule 8VAC20-780-340-F.

  • 8VAC20-780-560-G

    “When food is brought from home the food container shall be clearly dated. Multiple infant bottles inspected were not dated.”

    Rule 8VAC20-780-560-G.

  • 8VAC20-780-70

    “The following staff records shall be kept for each staff person, which shall contain all required information. Staff #1 and staff #2 were listed as program leads and their record did not contain documentation of a high school completion program.”

    Rule 8VAC20-780-70.

Oct 1, 2025: subsidy health and safety inspection3 deficiencies
  • 8VAC20-790-600-D-1

    “All staff who work directly with children shall have current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. The record for staff #1, who is currently working at the center had a CPR training certificate that was expired for approximately six months.”

    Rule 8VAC20-790-600-D-1.

  • 8VAC20-790-600-D-2

    “All staff who work directly with children shall have current certification in first aid appropriate to the ages of children in care. The record for staff #1, who is currently working at the center had a First Aid training certificate that was expired for approximately six months.”

    Rule 8VAC20-790-600-D-2.

  • 8VAC20-790-600-F

    “Staff who work directly with children shall, annually attend at least 16 hours of training to include the department’s health and safety update course. The record for staff #1, staff #2 and staff #4 did not have documentation of a completed 2025 health and safety update course.”

    Rule 8VAC20-790-600-F.

Oct 1, 2025: inspection6 deficiencies
  • 22.1-289.035-B-1

    “The center is required to obtain a completed sworn statement prior to the employee’s first day of employment. The sworn statement for Staff #3, who is currently working, was dated five months after their first day of employment.”

    Rule 22.1-289.035-B-1.

  • 22.1-289.057-A

    “The program is required to submit to VDH and implement a plan to test potable water for lead. The program did not have evidence of a testing plan submitted to VDH.”

    Rule 22.1-289.057-A.

  • 8VAC20-780-130-E

    “The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. Child #3 and child #4, both under two years and in care for over six months did not have additional immunizations in their record.”

    Rule 8VAC20-780-130-E.

  • 8VAC20-780-160-A

    “Each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with children. The screening for Staff #3 was completed five months after hire.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-60-A

    The inspectors’ words, 107 words

    “REPEAT VIOLATION Each center shall maintain and keep at the center a separate record for each child enrolled which shall contain the work phone number and place of employment of each parent who has custody and the address of two designated people to call in an emergency if a parent cannot be reached. The record for child #1 did not have all the work information listed for both parents. The record for child #2 did not have the work number for both parents and the complete address for both emergency contacts. The record for child #5 did not have the complete address listed for both emergency contacts.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    “Documentation of a telephone number of a person to be notified in an emergency and at least two references to character, reputation, and competency are to be checked prior to employment. Staff #3 and staff #5 did not have documentation of an emergency contact. Staff #3, who has been actively working at the center for the past five months, did not have any completed reference verifications on file.”

    Rule 8VAC20-780-70.

Jan 27, 2025: inspection6 deficiencies
  • 8VAC20-780-130-A

    “The center shall obtain documentation that each child has received the immunizations before the child can attend the center. Child #1 who has been in care for five months did not have documentation of immunizations in their record.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-140-A

    “Each child shall have a physical examination by or under the direction of a physician within 30 days after the first day of attendance. Child #1 and Child #2 did not have documentation of a physical examination have been enrolled at the center for more than 30 days.”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-160-C

    “At least every two years from the date of the initial screening or testing, staff members and individuals shall obtain and submit the results of a follow-up tuberculosis screening. Staff #1 had a tuberculosis screening that has been expired for four months and staff #2 had a tuberculosis screening that has been expired for five days.”

    Rule 8VAC20-780-160-C.

  • 8VAC20-780-350-K

    “In addition to the staff required by rest period ratios, an additional staff member shall always be available on-site to offer immediate assistance. The staff required by rest period ratios shall be able to summon the additional staff member without leaving the room or area of the sleeping or resting children. All staff present were in ratio and there was not an additional staff to offer immediate assistance.”

    Rule 8VAC20-780-350-K.

  • 8VAC20-780-450-A

    The inspectors’ words, 98 words

    “Cribs, cots, mats and beds used by children other than infants during the designated rest period shall have linens consisting of a top cover and a bottom cover or a one-piece covering which is open on three edges. The following was observed during nap time. In the infant and toddler room, five children did not have a top or bottom cover. In the two-year-old room, two children did not have a top or bottom cover and four children did not have a bottom cover. In the three- and four-year-old room, six children did not have a bottom cover.”

    Rule 8VAC20-780-450-A.

  • 8VAC20-780-60-A

    “Each center shall maintain and keep at the center a separate record for each child enrolled which shall contain name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached. The record for child #2 did not contain an address for one emergency contact.”

    Rule 8VAC20-780-60-A.

Oct 30, 2024: complaint inspection1 deficiency
  • 8VAC20-780-50-B

    “Records and reports on children and staff required by this chapter shall be maintained and made accessible for two years after termination of services or separation from employment unless specified otherwise. The record for child #3, who disenrolled from the program in August of 2024 was not available for review.”

    Rule 8VAC20-780-50-B. From a complaint.

Aug 6, 2024: subsidy health and safety inspection3 deficiencies
  • 8VAC20-790-530-C

    The inspectors’ words, 119 words

    “Based on observation and interview, the center did not ensure that the vendor shall maintain a written hard copy record of daily attendance that documents the arrival and departure of each child in care as it occurs. Evidence: 1. The written hard copy record of daily attendance for the two year old room only recorded one child’s arrival but there were five children in attendance on 7/19/2024. 2. The pre-K room did not have a completed written hard copy record of daily attendance for 7/19/2024 but had 9 children in attendance. 3. The director, staff #1 confirmed that the written hard copy record of daily attendance were not maintained for the two year old classroom and the pre-k classroom.”

    Rule 8VAC20-790-530-C.

  • 8VAC20-790-600-B

    “Based on record review and interview, the center did not ensure that within the first 90 days of employment or subsidy vendor approval all staff who work directly with children shall complete Virginia Preservice Training for Child Care Staff. Evidence: 1. The record for staff #3 (hired in 2023) did not contain documentation of a completed 10 hour preservice training. 2. The director, staff #1 confirmed that documentation of a completed 10 hour training was not in the record for staff #3.”

    Rule 8VAC20-790-600-B.

  • 8VAC20-790-600-F

    “Based on record review and interview, the center did not ensure that staff who work directly with children shall complete annually the department’s health and safety update course. Evidence: 1. The record for staff #1(hired in 2021), staff #2 (hired in 2023) and staff #3 (hired in 2023) did not contain documentation of a completed 2024 preservice 3 hour training. 2. The director, staff #1 confirmed that the documentation of a completed 2024 preservice training was not in the record for staff #1, staff #2 and staff #3”

    Rule 8VAC20-790-600-F.

Jul 19, 2024: inspection4 deficiencies
  • 8VAC20-780-270-A

    “Based on observation and interview, the center did not ensure that areas and equipment of the center, inside and outside, shall be maintained in a safe condition. Evidence: 1. The three year old room had a pair of sharp and pointy adult scissors on top of a toy storage shelf accessible to children. 2. The director, staff #1 confirmed that the scissors were sharp and accessible to children.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-280-E

    “Based on observation and interview, the center did not ensure that cleaning materials and insecticides/pesticides be stored in areas physically separate from each other. Evidence: 1. A bottle of insect repellent belonging to child #2 was stored in a cabinet next to a spray bottle of bleach water that was used for cleaning and sanitizing the classroom. 2. The director, staff #1 confirmed that the insecticide and cleaning material were not stored separately.”

    Rule 8VAC20-780-280-E.

  • 8VAC20-780-520-C

    The inspectors’ words, 120 words

    “Based on observation, interview and record review, the center did not ensure that if diaper ointment or cream is used, the required information be obtained. Evidence: 1. A tube of diaper ointment was applied to child #1 earlier in the week and the record did not contain parent written authorization documentation noting any adverse reactions. 2. The diaper ointment tube for child #1 did not contain a label with the child’s name. 3. A record of diaper ointment use for child #1 was not maintained to include child’s name, date of use, frequency of application and any adverse reactions. 4. The director, staff #1 confirmed that all required information for diaper ointment was not obtained before applying to child #1.”

    Rule 8VAC20-780-520-C.

  • 8VAC20-780-520-D

    “Based on observation and interview, the center did not ensure that if insect repellent is used, the required information be obtained. Evidence: 1. The insect repellent for belonging to child #2 did not contain written parent authorization noting any adverse reactions to the insect repellent. 2. The director, staff #1 confirmed that the insect repellent did not contain written parent authorization of the required information.”

    Rule 8VAC20-780-520-D.

Apr 3, 2024: inspection20 deficiencies
  • 22.1-289.011-F

    “Based upon observation, the facility has not ensured that the results of the most recent inspection are posted in a conspicuous place on the licensed premises. Evidence: The results of the most recent Dept of Education Office of Child Care health and Safety inspection were not posted.”

    Rule 22.1-289.011-F.

  • 8VAC20-770-40-D-1-b

    “Based upon review of staff records, the facility has not ensured that they have obtained the results of a criminal history check prior to employment. Evidence: Staff 4 was hired on 3/15/2024 and was on duty with the children during the inspection. Results of a criminal history check were not obtained.”

    Rule 8VAC20-770-40-D-1-b.

  • 8VAC20-770-60-B

    “Based upon review of staff records, the facility has not ensured that all employees have completed a sworn statement or affirmation prior to being employed, Evidence: 1. The record provided for staff 3, employed on 3/7/2024 and on duty with the children during the inspection did not include a signed sworn disclosure or affirmation statement. 2. The record provided for staff 4,employed on 3/15/2024 and on duty with the children during the inspection did not include a signed sworn disclosure or affirmation statement.”

    Rule 8VAC20-770-60-B.

  • 8VAC20-780-140-A

    “Based upon review of each child’s record, the facility has not ensured that each child has a physical examination by or under the direction of a physician within 30 days after enrollment. Evidence: 1. The record provided for child 1, who enrolled on 9/5/2023, did not include the results of a physical examination. 2. The record provided for child 4, who enrolled on 2/6/2024, did not include the results of a physical examination.”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-150-B

    “Based upon review of children’s records, the facility has not ensured that each child’s immunization record is signed by a physician, his designee or an official of a local health department. Evidence: The immunization record in the record provided for child 2 was not signed by a physician, is designed or an official of a local health department.”

    Rule 8VAC20-780-150-B.

  • 8VAC20-780-160-C

    “Based upon staff record review, the facility has not ensured that they have obtained documentation of a tuberculosis (TB) screening for staff at least every two years. Evidence: The most recent TB screening in the record provided for staff 1 is dated 2/10/2022.”

    Rule 8VAC20-780-160-C.

  • 8VAC20-780-280-B

    The inspectors’ words, 115 words

    “Repeat Violation Based upon observation, the facility has not ensured that hazardous substances are kept in locked places using safe locking methods that prevent access by children. Evidence: 1. There were two tubes of diaper ointment in the low bins by the changing table in the infant room Both had warning labels. 2. There was hand lotion with a warning label on a top shelf of a cabinet in the infant room. 3. There was a container of pet odor spray with a warning label on a table in the office. The office was not locked. 4, There was pump hand sanitizer and sanitizing wipes, both with warning labels, on a counter in the gymnasium.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-420-E-1

    “Based upon observation and staff interview, the facility has not ensured that they have posted a daily record of sleeping, eating, diapering and tummy time for each infant that can be easily accessed by both the parents and the staff working with the child, Evidence: 1. There were no records posted for the two infants in care during the inspection. 2. Staff 1 verified that records have not been kept for the two infants in care during the inspection.”

    Rule 8VAC20-780-420-E-1.

  • 8VAC20-780-420-E-3

    “Based upon review of records and staff interview, the facility has not ensured that parents are provided at least semiannually in writing information on their child’s development, behavior, adjustment and needs. Evidence: 1. The children’s records did not include written information on the child’s development, behavior, adjustment and needs. 2. Staff 1 stated that they have not provided this information at least semiannually to the parents.”

    Rule 8VAC20-780-420-E-3.

  • 8VAC20-780-440-G

    “Based upon observation, staff interview and review of records, the facility has not ensured that cribs are used for children under 12 months. Evidence: 1. Staff 1 stated that child 5 is not yet 12 months old and that the crib for child 5 had been recently sleeping on a cot and that the crib was removed. 2. According to the record reviewed, the date of birth of child 5 is 4/9/2023. 3. There was no crib in the infant room labeled for use by child 5.”

    Rule 8VAC20-780-440-G.

  • 8VAC20-780-500-B

    “Repeat Violation Based upon observation, the facility has not ensured that diaper changing stations are equipped with warm running water. Evidence: The hand washing stations by the changing tables in the infant, toddler and two year old classrooms do not have warm water. The stations are not equipped to maintain warm water.”

    Rule 8VAC20-780-500-B.

  • 8VAC20-780-540-C

    “Based upon observation, the facility has not ensured that the first aid kit contains more than one triangular bandage. Evidence; The first aid kit had only one triangular bandage.”

    Rule 8VAC20-780-540-C.

  • 8VAC20-780-540-E

    “Based upon staff interview, the facility has not ensured that there is a battery operated radio to be used in an emergency. Evidence: Staff 1 stated that they did not have a battery operated radio.”

    Rule 8VAC20-780-540-E.

  • 8VAC20-780-570-C

    “Based upon review of children’s records and staff interview, the facility has not ensured that the record of each child on formula contains the brand of formula and the child’s feeding schedule. Evidence: 1. The records provided for the two infants in care during the inspection did not include the infants’ feeding schedules or brands of formula. 2. Staff 1 confirmed that the infant records do not include the feeding schedules and brands of formula.”

    Rule 8VAC20-780-570-C.

  • 8VAC20-780-570-E

    “Repeat Violation Based upon observation, the facility has not ensured that prepared infant formula is dated and labeled with the child’s name. Evidence: There were two bottle fed infants in care during the inspection. Neither of the bottles of prepared infant formula were labeled with the children’s names or dates.”

    Rule 8VAC20-780-570-E.

  • 8VAC20-780-570-I

    “Based upon staff interview, the facility has not ensured that they maintain a one-day’s emergency supply of disposable bottles. nipples, and commercial formulas appropriate for the children in care. Evidence: Staff 1 stated that the emergency bottles and supplies had been used and not replenished.”

    Rule 8VAC20-780-570-I.

  • 8VAC20-780-60-A

    The inspectors’ words, 178 words

    “Repeat Violation Based upon review of children’s records, the facility has not ensured that they maintain a separate record for each child that contains all required information. Evidence: 1. The record provided for child 2 did not contain complete street addresses for the parents nor the emergency contact persons. 2. The record provided for child 2 did not contain the telephone number for the physician. 3. The record provided for child 1 did not include the telephone number for the father’s place of employ. 4. The record provided for child 5 did not have the telephone numbers for either parent’s place of employ. 5.The information for one emergency contact for child 5 did not include the person’s address and the second emergency contact person’s information did not include the address or the telephone number. 6. The record provided for child 4 did not include any emergency contact persons nor persons authorized to pick up child 4. 7. None of the children’s records provided included evidence that the parents have annually reviewed the information and provided updates as needed.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-60-A-8

    “Based upon review of documentation, the facility has not ensured that they have obtained a written care plan for each child with a food allergy. Evidence: The allergy list provided by staff 1 indicates that child 6 has a food allergy. The record provided for child 6 did not include an allergy care plan.”

    Rule 8VAC20-780-60-A-8.

  • 8VAC20-780-70

    The inspectors’ words, 99 words

    “Repeat Violation Based upon review of staff records, the facility has not ensured that each staff record includes all required information. Evidence: 1. The records provided for staff 1, 2, 3, and 4 do not include the names, addresses and telephone numbers for an emergency contact person. 2. The records for staff 1, 2,3 and 4 do not include documentation that the staff person’s identity was verified. 3. The records provided for staff 2, 3 and 4 do not include documentation of program leader qualifications. 4. The record for staff 1 does not include documents of progam director qualifications.”

    Rule 8VAC20-780-70.

  • 8VAC20-780-80-A

    “Based upon staff interview, the facility has not ensured that a written record of daily attendance that documents the arrival and departure of each child as it occurs is maintained for each group of children. Evidence: Staff 1 confirmed that neither the infant group nor the two year old group had attendance records for today.”

    Rule 8VAC20-780-80-A.

Oct 12, 2023: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-600-D-2

    “Based upon review of staff records and staff interview, the facility has not ensured that all staff have current first aid certification. Evidence: 1. The records provided for staff 1, hired 12/6/2021, staff 3, hired 2/9/2022, staff 4, hired in 2021 and staff 5, hired on 12/4/2021, did not include documentation of current first aid certification. 2. Staff 1 confirmed that the listed staff must renewal their first aid certification.”

    Rule 8VAC20-790-600-D-2.

Oct 12, 2023: inspection7 deficiencies
  • 8VAC20-780-280-B

    “Based upon observation, the facility has not ensured that hazardous substances are kept in a locked place using a safe locking method that prevents access by children. Evidence: Repeat There was a bottle of antibacterial hand soap labeled “warning” and “Keep out of reach of children” in an unlocked tall cabinet n the bathroom used by the children at the end of the hallway.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-290-A-3

    “Based upon observation, the facility has not ensured that electrical outlets have protective covers. Evidence: An electrical outlet in the hallway connecting all the classrooms was not capped.”

    Rule 8VAC20-780-290-A-3.

  • 8VAC20-780-500-B

    The inspectors’ words, 93 words

    “Based upon observation, the facility has not ensured that diapering changing areas are equipped with warm running water and that diapers are disposed in a container where a staff person’s hands nor the soiled diaper touch the outside of the containing when disposing dirty diapers. Evidence: 1. The portable hand washing station in the 12 month old and toddler classroom did not have warm water. 2. Staff 4, in the twelve month old/toddler classroom was observed opening the lid of the diaper disposal system with her hands when disposing of a soiled diaper.”

    Rule 8VAC20-780-500-B.

  • 8VAC20-780-550-E

    “Based upon review of records and staff interview, the facility has not ensured that shelter in place procedures are practiced a minimum of twice per year. Evidence: Staff 1 confirmed that they did not have record of practicing two shelter-in-place drills over the past year.”

    Rule 8VAC20-780-550-E.

  • 8VAC20-780-550-F

    “Based upon review of records and staff interview, the facility has not ensured that lock down procedures are practiced a minimum of once per year. Evidence: Staff 1 confirmed that they did not have record of practicing at least once lock down drill over the past year.”

    Rule 8VAC20-780-550-F.

  • 8VAC20-780-60-A

    “Based upon a review of children’s records, the facility has not ensured that each child’s record includes the names, addresses and telephone numbers for two persons to be contacted in an emergency if a parent cannot be reached. Evidence: The record provided for child 3 did not include the address for one of the two emergency contact persons.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    The inspectors’ words, 160 words

    “Repeat Based upon review of staff records and staff interview, the facility has not ensured that each staff record includes all information. Evidence: 1. The records provided for staff 2, 3 4, and 6 did not include the dates of hire or the positions for which the staff are hired. 2. The records provided for staff 2, 3, 4 and 5 did not include documentation to demonstrate that staff 2, 3, 4 and 5 received the orientation training required. 3. Staff 1 verified that staff 2, 3 and 4 were hired as teachers (program leaders). The records did not include documentation that the individuals possess education, certification and/or experience required by the job position. 4. The records provided for staff 2 and 3 did not included documentation that at least two references as to the individuals’ character, reputation and competency were checked before employment.. 5. Staff 1 verified that the above listed documentation was not I the employee records provided.”

    Rule 8VAC20-780-70.

Jul 6, 2022: inspection7 deficiencies
  • 8VAC20-770-60-C-2

    The inspectors’ words, 122 words

    “Based upon review of staff records and staff interview, the facility has not ensured that they have obtained the results of a child protective services ( CPS ) central registry finding within 30 days of employment. Evidence: 1. The record provided for staff 2 indicated a hire date of 5/2/2022. The CPS central registry request was returned to the facility for corrections on 5/13/2022. There was no documentation indicating additional follow-up by the facility as the findings had not yet been returned. Staff 2 was on duty with the children during the inspection. 2. Staff 1 acknowledged that the CPS central registry request had been returned for information but that there had been no additional follow-up when the finding was not received.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-280-B

    The inspectors’ words, 102 words

    “Based upon observation and staff interview, the facility has not ensured that hazardous substances are kept in locked places using safe locking methods that prevent access by the children. Evidence: 1. There was a container of bleach with a warning label in an unlocked cabinet under the sink in the facility hallway. 2. Staff 1 acknowledged the bleach in the unlocked cabinet under the sink. 3. There was a container of antibacterial hand soap with a warning label on the sink in the hallway bathroom. There was another container of antibacterial hand soap on the hand washing sink in the toddler/preschool classroom.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-340-F

    “Based upon observation, the facility has not ensured that children under 10 years of age are always within actual sight and sound supervision of staff. Evidence: Staff 2 was observed standing in the doorway to the toddler/preschool classroom at the far end of the main hallway while allowing child 1, four years old, to walk down to the far end of the hallway to use the bathroom. Child 1 was not in sight and sound supervision of staff 2 while using the bathroom.”

    Rule 8VAC20-780-340-F.

  • 8VAC20-780-350-B-2

    “Based upon observation, the facility has not ensured that the ratio of staff to children for children ages 16 months - 24 months is 1 staff person for every 5 children. Evidence: From 10:56 AM until 11:15 AM, staff 2 was alone in a classroom of six children from ages 20 months through 4 years while staff 5 went to the church kitchen to prepare lunch.”

    Rule 8VAC20-780-350-B-2.

  • 8VAC20-780-550-P

    “Based upon review of injury records, the facility has not ensured that they maintain a written record child children’s injuries that included all required documentation. Evidence: A written injury record dated 6/30/22 for child 2 did not include either two staff signatures or a staff signature and a parent signature.”

    Rule 8VAC20-780-550-P.

  • 8VAC20-780-570-E

    “Based upon observation and staff interview, the facility has not ensured that prepared infant formula is dated and labeled with the child’s name. Evidence: 1. There was a prepared infant bottle on a table next to staff 3 in the infant room. The bottle was not labeled with a child’s name or the date. 2. Prepared infant formula in the refrigerator in the infant room was not dated. 3. Staff 5 acknowledged that not all prepared bottles had names and none of the bottles were dated.”

    Rule 8VAC20-780-570-E.

  • 8VAC20-780-70

    The inspectors’ words, 123 words

    “Based upon review of staff records and staff interview, the facility has not ensured that each staff record includes all required documentation. Evidence: 1. The record provided for staff 2 included documentation that only one reference check as to character, reputation and competency was checked prior to employ. The one reference check in the file was not dated. 2. The records provided for staff 3 and staff 4 indicated that they are program leaders, however neither record includes any documentation to demonstrate how the staff are qualified for the program leader positions. 3. Staff 1 verified that the record for staff 2 had only one documented reference check and that the records for staff 3 and 4 did not include documentation of qualifications.”

    Rule 8VAC20-780-70.

Mar 2, 2022: inspection13 deficiencies
  • 22.1-289.035-A

    “Based upon review of staff records, the facility has not ensured that employees undergo a background check prior to employment. Evidence: The record provided for staff 3 indicated a date of employment of 2/1/2022. Results of a fingerprint check were not obtained until 2/9/2022.”

    Rule 22.1-289.035-A.

  • 22.1-289.035-B-4

    The inspectors’ words, 101 words

    “Based upon review of staff records, the facility has not ensured that they obtain a copy of the results of a criminal history record information check and a sex offender registry check from any state in which the individual has resided in the preceding five years. Evidence: The sworn disclosure statement for staff 2 dated 10/14/2021 indicated that the applicant lived in Illinois within five years prior to employ. results of a criminal record check and a sex offender search were not obtained for staff 2 who was hired on 1/17/22 and was on duty with a child during the inspection.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-780-160-A-2

    The inspectors’ words, 115 words

    “Based upon review of staff records and staff interview, the facility did not obtain documentation of a negative tuberculosis screening completed within the last 30 calendar days of the date of employment and be signed by a physician, physician’s designee, or an official of the local health department. Evidence: 1. Staff 1 indicated a hire date in the record for staff 2 as 1/17/22. The results of a tuberculosis screening are dated 10/17/21. 2. Documentation of a hire date in the record for staff 3 was indicated as 1/28/22. The results of a tuberculosis screening were not obtained until 2/10/22. 3. Staff 1 verified the timing of the tuberculosis screenings for staff 2 and 3.”

    Rule 8VAC20-780-160-A-2.

  • 8VAC20-780-210-A

    The inspectors’ words, 101 words

    “Based upon review of staff records and staff interview, the facility has not ensured that program leaders meet the qualifications for the position. Evidence: 1. Staff 1 identified staff 2 as a program leader. Staff 2 was on duty alone with an infant during the inspection. There was no documentation in the record of staff 2 to verify program leader qualifications. 2. Staff 1 identified staff 3 as a program leader. There was no documentation in the record of staff 3 to verify program leader qualifications. 3. Staff 1 acknowledged that there was insufficient documentation in either record to verify qualifications.”

    Rule 8VAC20-780-210-A.

  • 8VAC20-780-240-B

    The inspectors’ words, 100 words

    “Based upon review of staff records, the facility has not ensured that staff complete orientation training prior to staff working alone with children and no later that seven days of assuming job responsibilities. Evidence: 1. The record provided for staff 2 indicated a hire date of 1/17/22. The orientation training for staff 2 was dated as having been conducted on 2/15/2022. Staff 2 was on duty alone with a child during the inspection. 2. The record provided for staff 3 indicated a hire date of 2/1/22. The orientation training for staff 3 was dated as having been conducted on 2/14/22.”

    Rule 8VAC20-780-240-B.

  • 8VAC20-780-280-G

    “Based upon observation and staff interview. the facility has not ensured that hazardous substances that are not kept in the original containers are clearly labeled to indicate their contents. Evidence: 1. There was a spray bottle of blue liquid in the infant room that was not labeled as to the contents of the spray bottle. 2. Staff 1 verified that the spray bottle was not labeled as to the contents in the bottle.”

    Rule 8VAC20-780-280-G.

  • 8VAC20-780-330-B

    The inspectors’ words, 140 words

    “Based upon observation, the facility has not ensured that where playground equipment is provided, resilient surfacing complies with minimum safety standards described by the American Society for Testing and Materials standard F1292-99 for loose fill materials depth and use zones for equipment is under equipment with moving parts or climbing apparatus. Evidence: 1. Mulch is used as the resilient surfacing under the climbing structure to include swings. In several places, the landscape fabric under the mulch was visible. The deepest area of mulch measured at any point under the equipment was three inches in depth. 2. Inadequate fall zones: a. The fencing to along both ends of the climbing structure was only 4 1/2 feet from the structure. b. The fencing at the foot of the 4 foot slide was only 3 feet from the exit chute of the slide.”

    Rule 8VAC20-780-330-B.

  • 8VAC20-780-40-E

    The inspectors’ words, 143 words

    “Based upon observation and interviews, the Licensee has not demonstrated operational responsibility for ensuring that the center’s activities, services, and facilities are maintained in compliance with the standards and the center’s own policies and procedures that are required by these standards. Evidence: Violations were found in five out of the eight areas of the standards for licensed child day centers to include administration, staff qualifications and training, physical plant, special care provisions and emergencies, and special services. Also cited were background check requirements. Violations cited require the authority ,resources or supervision of a licensee and impact the care, safety and wellbeing of the children enrolled. Violations cited in the areas of administration, staff qualifications and training, special services, background checks and Code of Virginia and require a level of responsibility, knowledge, skills, and/or abilities beyond those of the direct care staff or aides.”

    Rule 8VAC20-780-40-E.

  • 8VAC20-780-500-B

    “Based upon observation and staff interview, the facility has not ensured that changing table are sanitized after each use. Evidence: 1. Diapers are changed at a changing table in the infant room. Sanitizing wipes were available for sanitizing the changing table. Sanitizing wipes do not meet the definition of sanitized (re: sprayed with a sanitizing agent and allowed to air dry). 2. Staff 1 verified the use of sanitizing wipes.”

    Rule 8VAC20-780-500-B.

  • 8VAC20-780-570-C

    “Based upon review of one infant record and staff interview, the facility has not ensured that infant records include all required feeing information. Evidence: 1. The record for child 2 did not include the child’s brand of formula and the feeding schedule. 2. Staff 1 verified that the record for child 2 did not include the required feeding information.”

    Rule 8VAC20-780-570-C.

  • 8VAC20-780-570-E

    “Based upon observation, the facility has not ensured that prepared infant formula is dated and labeled with the child’s name. Evidence: There was a prepared bottle of infant formula in the infant room that was not labeled with the date and the child’s name.”

    Rule 8VAC20-780-570-E.

  • 8VAC20-780-60-A

    “Based upon review of children’s records and staff interview, the facility has not ensured that a separate record is kept for each child that contains all required information. Evidence: 1. The record provided for child 1 did not include the street addresses for the two persons to be contacted if a parent cannot be reached. 2. The record provided for child 2 did not include complete street addresses (to include cities and states) for the two persons to be contacted in an emergency when a parent cannot be reached.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    The inspectors’ words, 114 words

    “Based upon review of two staff records and staff interview, the facility has not ensured that all staff records include the required documentation. Evidence: 1. The record provided for staff 2 did not have a clearly indicated date of hire and documentation of two or more references as to character and reputation as well as competency were checked before employment. 2. The record provided for staff 3 did not have a clearly indicated date of hire and documentation of two or more references as to character and reputation as well as competency were checked before employment. 3. Staff 1 verified that the required documentation was not in the records of staff 2 or 3.”

    Rule 8VAC20-780-70.

Oct 20, 2021: inspection2 deficiencies
  • 22VAC40-185-500-B

    The inspectors’ words, 96 words

    “Based upon observation and administrator interview, the facility did not have an appropriate diaper disposal system that is either foot operated or used in such a way that neither the staff member’s hand nor the soiled diaper touches an exterior surface of the storage system during disposal. Evidence: 1. There were no diaper disposal systems that are either foot operated or used in a way that the staff members hands do not touch the exterior surface by the diaper changing stations. 2. Administrator 1 verified that the required diaper disposal systems had not yet been purchased.”

    Rule 22VAC40-185-500-B.

  • 22VAC40-191-40-C-1-A

    “Based upon review of the records for the three applicants responsible for the religious organization and applicant interviews, the facility has not ensured that the required background checks to include completed and signed sworn disclosure or affirmation forms, searches of the child protective service ( CPS ) central registry searches and results of fingerprinting have been obtained. Evidence: 1.Results of background checks were not available in the records for the three administrators. 2.The three administrators confirmed that results of the required background checks had not been obtained.”

    Rule 22VAC40-191-40-C-1-A.

All 18 visits on record
Visits on record
DateVisitWhat the record says
Jun 11, 2026Subsidy health and safety inspection6 violations cited
Oct 1, 2025Subsidy health and safety inspection3 violations cited
Oct 1, 2025Inspection6 violations cited
Jan 27, 2025Subsidy health and safety inspectionNo violations cited
Jan 27, 2025Inspection6 violations cited
Oct 30, 2024Complaint inspection1 violation cited
Aug 6, 2024Subsidy health and safety inspection3 violations cited
Jul 19, 2024Inspection4 violations cited
Apr 3, 2024Inspection20 violations cited
Apr 3, 2024Subsidy health and safety inspectionNo violations cited
Oct 12, 2023Subsidy health and safety inspection1 violation cited
Oct 12, 2023Inspection7 violations cited
Jul 6, 2022Subsidy health and safety inspectionNo violations cited
Jul 6, 2022Inspection7 violations cited
Apr 14, 2022InspectionNo violations cited
Mar 2, 2022Inspection13 violations cited
Mar 2, 2022Subsidy health and safety inspectionNo violations cited
Oct 20, 2021Inspection2 violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Jul 16, 2028.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 41 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 1 complaint inspection on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 88 child care providers in the City of Portsmouth, the middle value for violations cited in the last three years was 12; this one had 49.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

12 of the 88 in the City of Portsmouth, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Eagles Nest Learning Academy This child care provider49
Peter Pan Kindergarten & Day Care16
HRCAP Cavalier Manor8
HRCAP Portsmouth Head Start8
HRCAP JFK19
Mary Almy50
LaToya Wade4
Ready-Set-Go Child Development Center5
AlphaBEST @ Simonsdale Elementary49
AlphaBEST @ Hodges Manor Elementary14
AlphaBEST @ Lakeview Elementary35
AlphaBEST @ Victory Elementary48
Toddler Time Child Development Center6

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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