Hearth Record

Creative Learners Academy

A child day center in Portsmouth, Virginia 23702

3200 & 3204 Victory Boulevard, Portsmouth, Virginia 23702. (757) 485-3589.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 8 deficiencies in 4 months of the last 36. Last cited Dec 2025. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

17 inspections on record, the latest on May 27, 2026.

8 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

8 deficiencies in 4 months of the last 36. Last cited Dec 2025. The last 3 years, to Nov 5, 2026.

8 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Dec 11, 2025: inspection2 deficiencies
  • 8VAC20-780-270-A

    “REPEAT VIOLATION Areas and equipment of the center, inside and outside, shall be maintained in a safe condition. The children were sleeping in the preschool classroom without sufficient lighting, which prohibited adequate supervision.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-340-F

    “Children under 10 years of age always shall be within actual sight and sound supervision of staff. The staff supervising was cleaning in another area of the classroom and did not have sight of all the children.”

    Rule 8VAC20-780-340-F.

Jun 3, 2025: inspection2 deficiencies
  • 8VAC20-780-130-E

    “REPEAT VIOLATION The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. Child #1, under two years old has been in care for 9 months did not have additional immunizations in their record.”

    Rule 8VAC20-780-130-E.

  • 8VAC20-780-270-A

    “Areas and equipment of the center, inside and outside, shall be maintained in an operable condition. The following maintenance issue was observed. The napping mat used for child #1 was ripped exposing the interior fabric.”

    Rule 8VAC20-780-270-A.

Dec 20, 2024: inspection3 deficiencies
  • 8VAC20-780-130-E

    “The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. Child #1, under two years old has been in care for 9 months did not have additional immunizations in their record.”

    Rule 8VAC20-780-130-E.

  • 8VAC20-780-270-A

    “Areas and equipment of the center, inside and outside, shall be maintained in a safe and operable condition. The following maintenance issues were observed: The eating area floor had a cracked tile and the infant and toddler room had various areas with peeling paint within reach of children.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-340-D

    “In each grouping of children at least one staff member who meets the qualifications of a program leader or program director shall be regularly present. Staff #1, who is qualified as an aide was supervising two infants alone in the classroom.”

    Rule 8VAC20-780-340-D.

Feb 7, 2024: inspection1 deficiency
  • Based on observation and interview the center did not ensure there was a one-day’s emergency supply of disposable bottles, nipples, and commercial formulas appropriate for the children in care.

    “Evidence: The center did not have emergency infant formula for the 4 infants that were in care.”

    Rule 8VAC20-780-570-I.

Feb 3, 2023: inspection2 deficiencies
  • 8VAC20-780-270-A

    “Based on observation the center did not ensure all areas and equipment of the center, inside and outside were maintained in a safe condition. Evidence: The wooden border surrounding the playground equipment had a section that was broken and splintered.”

    Rule 8VAC20-780-270-A.

  • Based on observation the center did not ensure where playground equipment is provided, resilient surfacing shall comply with minimum safety standards when tested in accordance with the procedures described in the American Society for Testing and Materials standard F1292-99.

    “Evidence: There was a Little Tykes plastic slide on the playground that did not have at least 6 feet of resilient surfacing on all sides including the fall zones of the slide.”

    Rule 8VAC20-780-330-B.

Oct 24, 2022: inspection2 deficiencies
  • 8VAC20-780-270-A

    “Based on observation the center did not ensure all areas and equipment of the center were maintained in a safe condition. Evidence: The gate to the kitchen was opened and there was an unlocked drawer containing sanitizing tablets.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-340-C

    “Based on observation and interview the center did not ensure all supervision requirements were met. Evidence: When the inspector arrived around or about 11:45am, there was only 1 staff member in the building with 4 children napping. There was not a second staff in the building or immediately available.”

    Rule 8VAC20-780-340-C.

Mar 28, 2022: inspection1 deficiency
  • 8VAC20-780-340-C

    “Based on observation and interview the center did not ensure all supervision requirements were met. Evidence: When the inspector arrived around or about 12pm, there was only 1 staff member in the building with 4 children napping. There was not a second staff in the building or immediately available.”

    Rule 8VAC20-780-340-C.

All 17 visits on record
Visits on record
DateVisitWhat the record says
May 27, 2026Subsidy health and safety inspectionNo violations cited
Dec 11, 2025Subsidy health and safety inspectionNo violations cited
Dec 11, 2025Inspection2 violations cited
Jun 3, 2025Subsidy health and safety inspectionNo violations cited
Jun 3, 2025Inspection2 violations cited
Dec 20, 2024Subsidy health and safety inspectionNo violations cited
Dec 20, 2024Inspection3 violations cited
Feb 7, 2024Subsidy health and safety inspectionNo violations cited
Feb 7, 2024Inspection1 violation cited
Feb 3, 2023Subsidy health and safety inspectionNo violations cited
Feb 3, 2023Inspection2 violations cited
Oct 24, 2022Subsidy health and safety inspectionNo violations cited
Oct 24, 2022Inspection2 violations cited
Mar 28, 2022Subsidy health and safety inspectionNo violations cited
Mar 28, 2022Inspection1 violation cited
Nov 10, 2021Subsidy health and safety inspectionNo violations cited
Nov 10, 2021InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Feb 17, 2027.
  • A current subsidy provider.
  • Ages: 1 month - 12 years.
  • Capacity: 72 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 88 child care providers in the City of Portsmouth, the middle value for violations cited in the last three years was 12; this one had 8.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

11 of the 88 in the City of Portsmouth, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Patricia Hardy6
Angela Hines6
Perfect Harmonies Childcare and Development42
Creative Learners Academy This child care provider8
Biltmore Baptist ChurchNot given
Rising Stars Learning Center5
La Petite Academy #713920
Children’s Harbor - Olde Towne25
Effingham Street Family YMCA32
Terry Landy0
Denise Godfrey7
Mrs. Sheran Oliver12

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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