Children’s Harbor - Olde Towne
A child day center in Portsmouth, Virginia 23704
620 London Street, Portsmouth, Virginia 23704. (757) 397-2980.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 25 deficiencies in the last three years
- May 212026 the latest visit on record
- 120 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
19 inspections on record, the latest on May 21, 2026.
25 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
When those deficiencies happened
25 deficiencies in 5 months of the last 36. Last cited May 2026. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
May 21, 2026: subsidy health and safety inspection2 deficiencies
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22.1-289.035-B-1
“The center is required to obtain a completed sworn statement prior to the employee’s first day of employment. The sworn statement for Staff #1 was not obtained prior to the employee’s first day of employment, which is required.”
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8VAC20-780-570-A
“High chairs, infant carrier seats, or feeding tables shall be used for children under 12 months who are not held while being fed. An eight month old infant was observed laying on a pillow while drinking a bottle instead of being in a high chair, infant carrier seat, or at a feeding table.”
Oct 21, 2025: inspection3 deficiencies
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8VAC20-780-130-E
“Repeat Violation The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. Additional immunization documentation for Child #1 were not obtained, which is required for children under two years of age.”
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8VAC20-780-280-B
“Repeat Violation Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. There was a low, unlocked cabinet in a toddler classroom that contained disinfectant wipes, disinfectant spray, and window cleaner. The unlocked substances were accessible to children.”
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8VAC20-780-330-B
“Where playground equipment is provided, resilient surfacing shall comply with minimum safety standards (at least six inches). There was not at least six inches of resilient surfacing by a rock wall on the preschool playground.”
Oct 21, 2025: complaint inspection1 deficiency
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8VAC20-780-350-C
“When the inspector arrived at the center, there were 17 children and only three staff members in a school age classroom. The youngest child present was six months, requiring the ratio to be 1:4. The mixed age group required two additional staff members to meet the required staff-to-children ratio.”
May 30, 2025: subsidy health and safety inspection1 deficiency
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8VAC20-790-600-D-1
“All staff who work directly with children shall have: current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. The training shall include an in-person competency demonstration. The CPR certification for Staff #1 (employed for two years) did not include an in-person competency demonstration, which is required.”
May 30, 2025: inspection7 deficiencies
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22.1-289.011-F
“The license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises. The findings of the most recent inspection were not posted, which is required.”
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8VAC20-780-130-E
“The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. The record for Child #1 (enrolled for nine months) did not have the additional immunizations required for children under two.”
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8VAC20-780-270-A
“Areas and equipment of the center, inside and outside, shall be maintained in a safe condition. There was a 2 1/2 inch medal protrusion on a wall in a toddler classroom, posing an injury hazard.”
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8VAC20-780-280-B
“Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. A spray bottle of bleach/water solution was sitting in a sink in a toddler classroom. The bleach/water solution was unlocked.”
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8VAC20-780-40-E
“The operational responsibilities of the licensee shall include ensuring that the center’s services are maintained in compliance with standards and the center’s own policies and procedures. The center’s discipline policy states that “there will never be physical punishment or any disciplinary action, which involves the following: rough handling.” On 5/5/25, Staff #1 did not follow the center’s discipline policy. The staff member roughly handled a child in a classroom, in response to the child’s behavior in the classroom. This goes against both, the center’s policy and standards.”
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8VAC20-780-410-1
“The following actions or threats thereof are forbidden: rough handling. On 5/5/25, Child #1 was laying on a carpet in the classroom when Staff #1 bent down to the child’s level, grabbed the child by the arm, and then pushed the child back down to the carpet after the child did not follow classroom rules.”
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8VAC20-780-510-P
“When an authorization for medication expires, the parent shall be notified that the medication needs to be picked up within 14 days or the parent must renew the authorization. The medication authorization forms for Child #2 and Child #3 were expired. The medication was not picked up within 14 days or the parents did not renew the authorizations.”
Nov 15, 2024: inspection7 deficiencies
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22.1-289.035-B-3
“Centers are required to receive central registry search results in the required timeframe (prior to July 1, 2024). The record for Staff #1 (hired before July 1, 2024) contained central registry results that were received after the 30-day timeframe.”
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22.1-289.035-B-4
“The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. The record for Staff #2 (employed for two months) did not have documentation of requesting central registry checks or sex offender checks for two states the staff member has resided in the preceding five years.”
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8VAC20-780-270-A
“Areas and equipment of the center, inside, shall be maintained in a safe condition. There was peeling paint on a wall in the toddler classroom. Children were observed playing by this area during the inspection.”
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8VAC20-780-280-B
“Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. In the preschool/pre-k classroom, there was bleach spray and disinfectant spray located in an unlocked cabinet.”
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8VAC20-780-330-B
“Where playground equipment is provided, resilient surfacing shall comply with minimum safety standards. The preschool playground had approximately one inch of mulch on the day of the inspection, which is less that the minimum requirement of six inches.”
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8VAC20-780-560-G
“When food is brought from home, the food contained shall be clearly dated and labeled in a way that identifies the owner. In the toddler classroom, five of nine water bottles were not labeled to show which children use the water bottles and in the preschool classroom, two of 10 water bottles were not labeled to show which children use the water bottles.”
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8VAC20-780-90-A
“A written agreement between the parent and the center shall be in each child’s record by the first day of the child’s attendance. The agreement shall be signed by the parent and include all the requirements. The record for Child #1 (enrolled for two years) and Child #2 (enrolled for one year) did not contain a statement that the parent will inform the center within 24 hours or the next business day after his child or any member of the immediate household has developed any reportable communicable disease.”
Apr 15, 2024: inspection4 deficiencies
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8VAC20-780-270-A
The inspectors’ words, 133 words
“Based on observation, the center did not ensure that areas and equipment of the center, inside and outside, shall be maintained in a safe and operable condition. Evidence: 1. The following physical plant violations were observed in the center. a. The toddler classroom had peeling paint on the wall in the kitchen play area accessible to children. b. The four and five year old classroom had a broken handle on one of the storage cabinets accessible to children creating a pinching hazard. c. The outdoor playground has several large metal bolts along the perimeter of the area that are approximately an inch and a half in diameter that were protruding out of the ground posing as a tripping and snagging hazard. 2. Staff #1 (Director) confirmed the physical plant violations in each area.”
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8VAC20-780-280-B
“Based on observation, the center failed to ensure that hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. Evidence: 1. There was a spray mop with cleaning solution with a warning label ?Keep out of reach of children? in the corner of the three and four year old classroom accessible to children. 2. Staff #1 (Director) confirmed the spray mop with cleaning material.”
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8VAC20-780-280-D
“Based on observation, the center did not ensure that cleaning and sanitizing materials shall not be located above food, food equipment, utensils or single-service articles and shall be stored in areas physically separate from food. Evidence: 1. A bowl of candy was stored in the same closet with liquid starch, hand sanitizer and sunscreen in the school age classroom. a. The materials were labeled ?keep out of reach from children.? 2. Staff #1 (Director) confirmed that the candy was stored with the hazardous materials.”
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8VAC20-780-280-H
“Based on observation, the center did not ensure that cosmetics, medications, or other harmful agents shall not be stored in areas, purses or pockets that are accessible to children. Evidence: 1. A staff’s bottle of lotion was in a basket in the classroom accessible to children. 2. Staff #1 (Director) confirmed that the lotion was accessible to children.”
Feb 28, 2023: inspection5 deficiencies
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Based on record review and interview, it was determined that the center did not ensure that they obtain a copy of the results of a criminal record and a search of the child abuse and neglect registry or equivalent registry from any state in which the individual has resided in the preceding five years.
The inspectors’ words, 134 words
“Evidence: 1. The record for Staff #3, (date of hire 12/07/2022) did not contain documentation of a completed criminal record check and child abuse and neglect registry check from outside of the state of Virginia. The sworn statement signed 01/09/22, indicated Staff #3 had previously lived outside of the state of Virginia within the last five years. 2.The record for Staff #4, (date of hire 02/13/2023) did not contain documentation of a completed criminal record check and child abuse and neglect registry check from outside of the state of Virginia. The sworn statement signed on 02/09/2023, indicated Staff #4 had previously lived outside of the state of Virginia within the last five years. 3. Administrative Staff #1 confirmed the required background checks were not requested or completed for both Staff #3 and Staff #4.”
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8VAC20-780-270-A
The inspectors’ words, 257 words
“Based on observation and interview, it was determined that the areas and equipment of the center, inside and outside, be maintained in a safe and operable condition. Evidence: 1. In the school age bathroom, the flooring behind the sink and toilet is cracked. This area is in reach of children. 2. In the PreK classroom, there is peeling paint throughout the classroom and doors. The blue bookshelf in the open play area is not bolted to the wall. The bookshelf is a tipping and injury hazard to the children in care. 3. In the toddler room, the edge of the carpet is lifting off the floor which poses a tripping hazard for the children in care. 4. In the infant room, the pop-up cloth tent is ripped in several areas and shedding several pieces of long string which poses as an injury, strangulation, and choking hazard to the infants in care. 5. In the 2 year old classroom, the legs of the children’s chairs are peeling paint. 6. In the 2 year old classroom, there is a part of the wall in the classroom that is missing baseboards which poses as an injury hazard to children in care. 7. In the 3 year old classroom, the plastic couch is broken with a 3 inch crack to the seat. This poses as an injury and pinching hazard when the children sit on the couch. 8. While walking through the center, Staff #1 confirmed the concerns of the information listed above and how they pose hazards to the children.”
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8VAC20-780-280-B
“Based on observation and interview, it was determined that the center did not ensure that hazardous substances such as cleaning materials be kept in a locked place using a safe locking method that prevents access by children. Evidence: 1. In the 3 year old classroom, the was a cabinet with two disinfectant bottles and two bottles of bleach water that were not locked. The bottles have a warning label, ?Keep out of reach of children.? 2. Staff #1 confirmed that the cabinet was unlocked with cleaning materials.”
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8VAC20-780-290-A-3
The inspectors’ words, 114 words
“Based on observation and interview, it was determined that the center did not ensure that the electrical outlets have protective covers that are of a size that cannot be swallowed by children. Evidence: 1. In the toddler room, there is an electrical outlet that does not have a protective cover. 2. In the 2 year old classroom, there are a set of electrical outlets that do not have protective covers. The outlets are in reach of children in care. 3. In the infant room, there are a set of outlets that do not have protective covers. 4. Staff #1 confirmed that the three rooms listed above did not have the appropriate protective outlet covers.”
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8VAC20-780-340-F
The inspectors’ words, 279 words
“Based on interviews, record review and video footage, it was determined that the center did not ensure that children under 10 years of age always be within actual sight and sound supervision of staff. Evidence: 1. On February 21, 2023, at approximately 4:25pm, Child #1, age 4 year old, was left outside on the playground alone for approximately 5 minutes. 2. Staff #4 confirmed that while taking out the trash in the later afternoon, they observed Child #1 alone on the playground without adult supervision and with no other individuals on the playground. 3. Staff #2 was approached by Staff #4 that they saw Child #1 on the playground alone without adult supervision. Staff #2 approached Staff #3, child’s teacher, regarding how many children were in their classroom. Staff #3 was not aware that they were missing a child until they were informed by Staff #2. 4. Staff #3 which is Child #1?s teacher, confirmed on a written statement to Children’s Harbor that they were missing a child when back into the classroom from the playground. 5. In reviewing the video footage of the date and time of the incident, Staff #3 is observed lining up the children to go back inside the building from the playground leaving Child #1 alone on the playground. Staff #3 is observed to be ahead of all the children in line not looking back at the class walking and facing forward towards the entrance of the building. 6. In reviewing the video footage of the date and time of the incident, it was observed that Child #1 was alone on the playground for approximately 5 minutes without sight and sound supervision of staff.”
Aug 26, 2022: inspection4 deficiencies
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8VAC20-780-280-B
The inspectors’ words, 148 words
“Based on observation, and interview, it was determined that the center did not ensure that hazardous substances such as cleaning materials be kept in a locked place using a safe locking method that prevents access by children. Evidence: 1. In the first preschool classroom, there was a clear bottle of bleach water on the counter, disinfectant wipes, and an aerosol spray can that were in reach and accessible to children. 2. In the school and common area bathroom, there is an aerosol spray can in reach of children with a warning label stating, ?Danger, eye irritation.? 3. In the second preschool classroom, there was an unlocked cabinet of disinfectant wipes, detergent, and disinfectant spray accessible to children with warning labels stating, ?Keep out of reach of children.? 4. Staff #1 confirmed that the two preschool rooms and bathroom contained unlocked hazardous substances in reach and accessible to children.”
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8VAC20-780-500-B
“Based on observation and interview, it was determined that center did not ensure that the diapering area have a nonabsorbent surface for diapering or changing shall be used. Evidence: 1. In the infant room, the red changing pad had a tear approximately 6 inch long. 2. Staff #2 confirmed that the changing pad was torn.”
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8VAC20-780-520-D
“Based on observation and interview, it was determined that the center did not ensure that when insect repellent is used that it be in the original container and labeled with the child’s name. Evidence: 1. In the preschool classroom, there is a bottle of insect repellent that has no label with the child’s name. 2. Staff #1 confirmed that the bottle was not labeled with the child’s name.”
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8VAC20-780-550-I
“Based on observation and interview, it was determined that the center did not ensure that a 911 or local dial number for police, fire and emergency medical services and the number of the regional poison control center shall be posted in a visible place at each telephone. Evidence: 1. All four landline telephones did not have emergency numbers posted in a visible place at each telephone. 2. Staff #1 confirmed that all four landline telephones did not have emergency numbers posted close to the phone.”
Aug 25, 2022: subsidy health and safety inspection1 deficiency
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8VAC20-790-600-D-2
“Based on record review and interview, it was determined that the vendor did not ensure that for each staff person there be a certification of first aid and cardiopulmonary resuscitation. Evidence: 1. Staff #2 has an expired First Aid and CPR certification dated April 13, 2022. 2. Staff #1 confirmed that Staff #2 has expired First Aid and CPR.”
Mar 29, 2022: inspection2 deficiencies
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8VAC20-780-270-A
The inspectors’ words, 94 words
“Based on observation it was determined the center did not ensure that all areas and equipment of the center inside and outside, were maintained in a clean, safe and operable condition. Evidence: 1. There were 3 frayed carpets in the young toddler room. 2. The flooring in the bathroom of the 3-4 year old room was separating from the wall and was cracked. 3. There were some peeling paint in the 3-4 year old room on the bathroom door and on the outdoor play equipment. 4. There were frayed retractable gates in the center.”
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8VAC20-780-340-F
The inspectors’ words, 144 words
“Based on observation it was determined the center did not ensure that children under 10 years of age were always within sight and sound supervision. Evidence: Inspector observed the following during the observation of the 2-3 year old classroom: -One child hit his back on the underside of a table while the teacher was putting items away in the closet -One child hit another child in the back with a magnatile point while the teacher had their back turned attending to another child -One child swinging between two tables -Children fighting over materials In the above instances the teachers in the classroom were unable to maintain sight supervision on all of the children due to the set up of the classroom and therefore did not witness these events or did not attend to the instances quickly due to not being aware of the issues.”
All 19 visits on record
| Date | Visit | What the record says |
|---|---|---|
| May 21, 2026 | Subsidy health and safety inspection | 2 violations cited |
| Oct 21, 2025 | Complaint inspection | 1 violation cited |
| Oct 21, 2025 | Subsidy health and safety inspection | No violations cited |
| Oct 21, 2025 | Inspection | 3 violations cited |
| May 30, 2025 | Inspection | 2 violations cited |
| May 30, 2025 | Subsidy health and safety inspection | 1 violation cited |
| May 30, 2025 | Inspection | 5 violations cited |
| Jan 17, 2025 | Complaint inspection | No violations cited |
| Nov 15, 2024 | Subsidy health and safety inspection | No violations cited |
| Nov 15, 2024 | Inspection | 7 violations cited |
| Apr 15, 2024 | Subsidy health and safety inspection | No violations cited |
| Apr 15, 2024 | Inspection | 4 violations cited |
| Feb 28, 2023 | Inspection | 1 violation cited |
| Feb 28, 2023 | Subsidy health and safety inspection | No violations cited |
| Feb 28, 2023 | Inspection | 4 violations cited |
| Aug 26, 2022 | Inspection | 4 violations cited |
| Aug 25, 2022 | Subsidy health and safety inspection | 1 violation cited |
| Mar 29, 2022 | Subsidy health and safety inspection | No violations cited |
| Mar 29, 2022 | Inspection | 2 violations cited |
Is it licensed?
- Child Day Center: Two Year license, expires May 23, 2028.
- A current subsidy provider.
- Ages: 1 month - 10 years 11 months.
- Capacity: 120 children.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.
Has Virginia acted against it?
- 2 complaint inspections on record.
- No complaint allegations published with findings.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 5, 2026. Updated weekly.
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 88 child care providers in the City of Portsmouth, the middle value for violations cited in the last three years was 12; this one had 25.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| Children’s Harbor - Olde Towne This child care provider | 25 |
| Effingham Street Family YMCA | 32 |
| Denise Godfrey | 7 |
| Ms. Letitia Paige | 17 |
| Lisa Brooks | 28 |
| AlphaBEST @ Park View Elementary | 18 |
| Zion Baptist Church | 4 |
| Jump’n Jellybeans Daycare and Learning Center | 20 |
| Gentle Touch Learning Center 2 | 20 |
| Monchel Stallins | 9 |
| Tantania Brown | 0 |
| Kenya Vinson-Sawyer | 47 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.