Hearth Record

Angela Hines

A family day home in Portsmouth, Virginia 23702

354 Starboard St, Portsmouth, Virginia 23702. (757) 537-6749.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 6 deficiencies in 4 months of the last 36. Last cited Aug 2025. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

16 inspections on record, the latest on Sep 1, 2026.

6 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

6 deficiencies in 4 months of the last 36. Last cited Aug 2025. The last 3 years, to Nov 5, 2026.

6 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Aug 11, 2025: inspection2 deficiencies
  • 8VAC20-800-140-B-3

    “Providers shall have current certification in cardiopulmonary resuscitation (CPR), as appropriate to the age of the children in care. Both providers CPR certification expired in May 2025.”

    Rule 8VAC20-800-140-B-3.

  • 8VAC20-800-140-B-4

    “Providers shall have current certification in first aid as appropriate to the age of the children in care. Both providers CPR certification expired in May 2025.”

    Rule 8VAC20-800-140-B-4.

Feb 18, 2025: inspection2 deficiencies
  • 22.1-289.057-A

    “The program is required to submit to VDH and implement a plan to test potable water for lead. The program did not have evidence of a testing plan submitted to VDH and/or the program did not have evidence of the implementation of the required testing plan.”

    Rule 22.1-289.057-A.

  • 8VAC20-800-100-A

    “The provider shall obtain documentation of a physical examination by or under the direction of a physician prior to a child’s attendance or within 30 days after the first day of attendance. Child #1, date of enrollment November 2024, did not have a physical in the child’s file.”

    Rule 8VAC20-800-100-A.

Aug 20, 2024: inspection1 deficiency
  • 8VAC20-800-210-A

    “In addition to satisfactory completion of first aid training and CPR training, caregivers shall obtain a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities. Both caregivers have a total of 7 hours annual training.”

    Rule 8VAC20-800-210-A.

Mar 14, 2024: inspection1 deficiency
  • 8VAC20-800-510-C

    “Based on observation and interview it was determined that the family day home did not ensure that occupied cots be at least 12 inches from each other. Evidence: 1. The nine occupied cots at the family day home, during naptime, were not 12 inches apart from each other. 2. Both staff members confirmed that the nine occupied cots were not 12 inches apart from each other.”

    Rule 8VAC20-800-510-C.

May 23, 2022: inspection9 deficiencies
  • 8VAC20-800-180-A

    The inspectors’ words, 121 words

    “Based on record review and interview, it was determined that the provider did not ensure that follow-up Tuberculosis Screenings are obtained every two years from the date of the first screening by staff. Evidence: 1. The records for Staff #1 and Staff #2 contain tuberculosis screening that are past due for update. a. The most recent tuberculosis screening for Staff #1 was dated April 27, 2020. b. The most recent tuberculosis screening for Staff #2 was dated April 29, 2020. 2. The provider acknowledged that a new TB screening was required two years from the date of the last screening and documents were not available in the records of Staff #1 and Staff #2 to indicate that they had been completed.”

    Rule 8VAC20-800-180-A.

  • 8VAC20-800-240-A

    “Based on observation, the provider did not ensure that the family day home be maintained in a safe condition. Evidence: 1. A lit three-wicked candle was left unattended in the living room posing as a fire and safety hazard. Children were present in the family day home.”

    Rule 8VAC20-800-240-A.

  • 8VAC20-800-320-B

    “Based on observation, the provider did not ensure that a child-resistant protective covers be installed on all unused electrical outlets accessible to children under five years of age. Evidence: 1. An unused electrical outlet was observed without a protective cover beside the children’s table. 2. Four children, under the age of five years old, were observed sitting at the table in which an unused outlet was accessible.”

    Rule 8VAC20-800-320-B.

  • 8VAC20-800-430-D

    “Based on observation, it was determined that the provider did not ensure that children did not have access to stairs. Evidence: 1. A protective gate was not in placed on the stairs from the daycare center room leading to the entrance of the kitchen. 2. The family day home currently had 10 children in care in which the stairs were easily accessible.”

    Rule 8VAC20-800-430-D.

  • 8VAC20-800-520-A

    “Based on observation and interview, the provider did not ensure that a crib be provided for children from birth through 12 months of age. Evidence: 1. Child #1 the age of 16 weeks old, date of enrollment March 14, 2022, did not have a designated crib and has been sleeping in a mesh sided bassinette which does not meet licensing standards for a family day home. 2. Staff #1 confirmed that the bassinette was currently being used as a designed sleep area by Child #1.”

    Rule 8VAC20-800-520-A.

  • 8VAC20-800-540-A

    “Based on observation and interview, it was determined that the provider did not ensure that when a feeding or activity table is occupied by a child, a safety strap shall be used and securely fastened. Evidence: 1. Three of the four children placed in activity/feeding tables, from the age range of 11 months to 16 months, did not have their safety strap securely fastened. 2. Staff #2 confirmed the three children were not appropriately fastened with a safety strap.”

    Rule 8VAC20-800-540-A.

  • 8VAC20-800-600-B

    “Based on observation, it was determined that the provider did not ensure that infants and toddlers spend no more than 30 minutes of consecutive time confined in a chair or other confining piece of equipment. The intervening time period between confinements shall be at least one hour. Evidence: 1. Four children, from the age range of 11 months to 16 months old, were observed during the inspection in their feeding/activity table for over an hour.”

    Rule 8VAC20-800-600-B.

  • 8VAC20-800-960-B

    “Based on observation and interview, it was determined that the provider did not ensure that infants who cannot hold their own bottles be picked up and held for bottle feeding. Bottles shall not be propped. Evidence: 1. Child #1, 16 weeks old, was observed in a bouncy chair with a bottle propped with a blanket. 2. Staff #2 was supervising Child #1 and confirmed she propped the bottle with a blanket.”

    Rule 8VAC20-800-960-B.

  • 8VAC20-800-960-E

    “Based on observation, it was determined that the provider did not ensure bottles were appropriately labeled with the child’s full name and the date, if more than one infant is in care. Evidence: 1. Two infant children were present during the inspection that were bottle fed. a. Child #1, age 16 weeks, did not have a date on their bottle. b.Child #2, age 5 month old, did not have a name or date on the bottle. 2. Staff #1 confirmed that typically dates are not written on feeding bottles.”

    Rule 8VAC20-800-960-E.

All 16 visits on record
Visits on record
DateVisitWhat the record says
Sep 1, 2026Subsidy health and safety inspectionNo violations cited
Mar 23, 2026Subsidy health and safety inspectionNo violations cited
Aug 11, 2025Subsidy health and safety inspectionNo violations cited
Aug 11, 2025Inspection2 violations cited
Feb 18, 2025Subsidy health and safety inspectionNo violations cited
Feb 18, 2025Inspection2 violations cited
Aug 20, 2024Subsidy health and safety inspectionNo violations cited
Aug 20, 2024Inspection1 violation cited
Mar 14, 2024Subsidy health and safety inspectionNo violations cited
Mar 14, 2024Inspection1 violation cited
Oct 30, 2023Subsidy health and safety inspectionNo violations cited
Oct 30, 2023InspectionNo violations cited
Oct 6, 2022Subsidy health and safety inspectionNo violations cited
Oct 6, 2022InspectionNo violations cited
May 23, 2022Subsidy health and safety inspectionNo violations cited
May 23, 2022Inspection9 violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Oct 17, 2028.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 88 child care providers in the City of Portsmouth, the middle value for violations cited in the last three years was 12; this one had 6.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

11 of the 88 in the City of Portsmouth, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Patricia Hardy6
Angela Hines This child care provider6
Perfect Harmonies Childcare and Development42
Creative Learners Academy8
Biltmore Baptist ChurchNot given
Rising Stars Learning Center5
La Petite Academy #713920
Children’s Harbor - Olde Towne25
Effingham Street Family YMCA32
Terry Landy0
Denise Godfrey7
Mrs. Sheran Oliver12

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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