Mrs. Sheran Oliver
A family day home in Portsmouth, Virginia 23703
4828 Hatton Point Road, Portsmouth, Virginia 23703. (757) 729-0501.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 12 deficiencies in the last three years
- May 142026 the latest visit on record
- 12 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
7 inspections on record, the latest on May 14, 2026.
12 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
When those deficiencies happened
10 deficiencies in 3 months of the last 36. Last cited Nov 2025. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
Nov 25, 2025: inspection2 deficiencies
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8VAC20-800-830-A
“Repeat Violation The emergency evacuation procedures shall be practiced monthly with all caregivers and children in care during all shifts that children are in care. There was no documentation to show that an evacuation drill was completed in July of 2025.”
-
8VAC20-800-90-A
“Before a child may attend the family day home, the provider shall obtain documentation that the child has been adequately immunized according to the requirements of ? 32.1-46 A of the Code of Virginia and applicable State Board of Health regulations. The record for Child #1 showed that immunization documentation was not received before the child attended the family day home, which is required.”
May 7, 2025: inspection5 deficiencies
-
22.1-289.057-A
“The program is required to submit to VDH and implement a plan to test potable water for lead. The program did not have evidence of a testing plan submitted to VDH and/or the program did not have evidence of the implementation of the required testing plan.”
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8VAC20-800-210-A
“Caregivers shall obtain a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities. The record for Caregiver #1 (employed for four years) did not contain documentation that 16 hours of training were completed in 2024, which is required annually.”
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8VAC20-800-460-C
“Dogs, where allowed, shall be vaccinated for rabies. One dog at the home was due for a rabies vaccination.”
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8VAC20-800-780-B
“Annually, the provider shall review with the parent the emergency contact information to ensure the information is correct. The provider did not review the required information with Child #1’s (enrolled for 1.5 years) parent on an annual basis, which is required.”
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8VAC20-800-830-A
“Repeat Violation The emergency evacuation procedures shall be practiced monthly with all caregivers and children in care during all shifts that children are in care. There was no documentation to show that an evacuation drill was completed in April of 2025.”
Dec 3, 2024: inspection3 deficiencies
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8VAC20-800-280
“Potentially poisonous substances, materials and supplies such as disinfectants, shall be stored in areas inaccessible to children. There was a container of disinfectant wipes in the bathroom that children use. The disinfectant wipes were accessible to children and had a manufacturer’s label that stated, ?Keep Out of Reach of Children.?”
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8VAC20-800-830-A
“The emergency evacuation procedures shall be practiced monthly with all caregivers and children in care during all shifts that children are in care. There was no documentation to show that evacuation drills were completed in October and November 2024.”
-
8VAC20-800-920
“When meals or snacks are provided by the family day home, the menu for the current one-week period shall be given to parents or posted or placed in an area accessible to parents. On the day of the inspection, the menu for the current week was not posted or given to parents.”
Nov 20, 2023: inspection2 deficiencies
-
Based on observation, interview and record review, the licensee did not ensure each caregiver did not exceed 16 points using the standard’s point system.
“Evidence: When the inspector arrived at the licensee’s home there were 8 children in care, totaling 23 points with 1 caregiver.”
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8VAC20-800-830-A
“Based on a record review the licensee did not ensure an emergency evacuation drill and procedures were practiced monthly. Evidence: The licensee did not have documentation of an emergency drill practiced on the month of October.”
Dec 5, 2022: inspection2 deficiencies
-
8VAC20-770-60-B
“Based on a record review the licensee did not ensure all required information was kept for each child. Evidence: Child #7 did not have documentation of 1 of the 2 required emergency contact information.”
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8VAC20-800-180-A
“Based on a record review the licensee did not ensure all caregivers had a repeat tuberculosis screening, every 2 years since the date of the last screening. Evidence: Caregiver #3’s last tuberculosis screening was dated 08/31/2020.”
All 7 visits on record
| Date | Visit | What the record says |
|---|---|---|
| May 14, 2026 | Inspection | No violations cited |
| Nov 25, 2025 | Inspection | 2 violations cited |
| May 7, 2025 | Inspection | 5 violations cited |
| Dec 3, 2024 | Inspection | 3 violations cited |
| Nov 20, 2023 | Inspection | 2 violations cited |
| Dec 5, 2022 | Inspection | 2 violations cited |
| Mar 15, 2022 | Inspection | No violations cited |
Is it licensed?
- Family Day Home: Two Year license, expires Dec 17, 2027.
- Ages: 1 month - 5 years 11 months.
- Capacity: 12 children.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.
Has Virginia acted against it?
- 0 complaint inspections on record.
- No complaint allegations published with findings.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 5, 2026. Updated weekly.
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 88 child care providers in the City of Portsmouth, the middle value for violations cited in the last three years was 12; this one had 12.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| La Petite Academy #7139 | 20 |
| Mrs. Sheran Oliver This child care provider | 12 |
| Christopher Academy | 4 |
| Dana Harris | 15 |
| LaShama Porter | 10 |
| Small Voices’ Academy | 15 |
| Raquel Owens | 42 |
| Sweethaven Baptist Church | 0 |
| Ms. Sonitha Blizzard | 5 |
| Scharlese Hicks | 12 |
| YMCA Child Care at Portsmouth YMCA | 47 |
| Ms. Clara Robinson | 5 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.