Hearth Record

Patricia Hardy

A family day home in Portsmouth, Virginia 23702

20 Appomattox Avenue, Portsmouth, Virginia 23702. (757) 537-3494.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 6 deficiencies in 4 months of the last 36. Last cited Apr 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

15 inspections on record, the latest on Oct 20, 2026.

6 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

6 deficiencies in 4 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 5, 2026.

6 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Apr 28, 2026: subsidy health and safety inspection2 deficiencies
  • 8VAC20-800-210-A

    “Caregivers shall obtain a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities. Caregiver #1 had 14 and Caregiver #2 had 5 of the 16 required annual training hours documented.”

    Rule 8VAC20-800-210-A.

  • 8VAC20-800-240-A

    “Areas and furnishings of the family day home, inside and outside, shall be maintained in a safe condition. The provider had an accordion style gate in the main daycare room, posing a pinch hazard when it opens and closes.”

    Rule 8VAC20-800-240-A.

May 21, 2025: inspection2 deficiencies
  • 8VAC20-800-60-A

    “The provider shall maintain an up-to-date record at the family day home for each enrolled child. Child #1 did not have 2 required emergency contacts that include: name, address, city, zip code and phone number.”

    Rule 8VAC20-800-60-A.

  • 8VAC20-800-70-A

    “Before the child’s first day of attendance, parents shall be provided in writing required policies. Child #1 and #3 did not have documentation that the parents were provided the home’s termination policy.”

    Rule 8VAC20-800-70-A.

Nov 18, 2024: inspection1 deficiency
  • A child’s record shall contain immunization records for the child as required by 8VAC20-800-90; and the results of the health examination for the child as required by 8VAC20-800- 100

    “Child #2’s record did not have documentation of having had a physical examination or a record of immunizations.”

    Rule 8VAC20-800-60-B.

Apr 25, 2024: inspection1 deficiency
  • 8VAC20-800-60-A

    “Based on a record review the licensee did not ensure all required information was in each child’s record. Evidence: Child #4 did not have documentation of one of the two required emergency contacts.”

    Rule 8VAC20-800-60-A.

May 12, 2022: inspection1 deficiency
  • 8VAC20-800-830-A

    “Based on record review and interview it was determined the provider did not practice emergency evacuation procedures monthly. Evidence: 1. There was no emergency evacuation drill documented for the month of April 2022. 2. Provider confirmed that an emergency evacuation drill was not practiced in April 2022.”

    Rule 8VAC20-800-830-A.

All 15 visits on record
Visits on record
DateVisitWhat the record says
Oct 20, 2026Subsidy health and safety inspectionNo violations cited
Apr 28, 2026Subsidy health and safety inspection2 violations cited
Oct 3, 2025Subsidy health and safety inspectionNo violations cited
Oct 3, 2025InspectionNo violations cited
May 21, 2025Subsidy health and safety inspectionNo violations cited
May 21, 2025Inspection2 violations cited
Nov 18, 2024Subsidy health and safety inspectionNo violations cited
Nov 18, 2024Inspection1 violation cited
Apr 25, 2024Complaint inspectionNo violations cited
Apr 25, 2024Subsidy health and safety inspectionNo violations cited
Apr 25, 2024Inspection1 violation cited
Nov 3, 2022Subsidy health and safety inspectionNo violations cited
Nov 3, 2022InspectionNo violations cited
May 12, 2022Subsidy health and safety inspectionNo violations cited
May 12, 2022Inspection1 violation cited

Is it licensed?

  • Family Day Home: Two Year license, expires Jun 15, 2028.
  • A current subsidy provider.
  • Ages: 9 months - 8 years 11 months.
  • Capacity: 12 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 1 complaint inspection on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 88 child care providers in the City of Portsmouth, the middle value for violations cited in the last three years was 12; this one had 6.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

11 of the 88 in the City of Portsmouth, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Patricia Hardy This child care provider6
Angela Hines6
Perfect Harmonies Childcare and Development42
Creative Learners Academy8
Biltmore Baptist ChurchNot given
Rising Stars Learning Center5
La Petite Academy #713920
Children’s Harbor - Olde Towne25
Effingham Street Family YMCA32
Terry Landy0
Denise Godfrey7
Mrs. Sheran Oliver12

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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