Hearth Record

Westhampton Day School - Willow Lawn

A child day center in Richmond, Virginia 23230

5311 Markel Road, Richmond, Virginia 23230. (804) 799-4037.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 11 deficiencies in 5 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

16 inspections on record, the latest on Sep 29, 2026.

11 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

11 deficiencies in 5 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 5, 2026.

11 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Sep 29, 2026: subsidy health and safety inspection3 deficiencies
  • **Repeat Violation** The center must request a search of the central registry prior to the employee’s first day of employment.

    “Staff #2 central registry check was requested 2 days after their first day of employment.”

    Rule 22.1-289.035-B-3.

  • All staff who work directly with children shall have a current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care.

    “Staff #4 did not have a current CPR certification.”

    Rule 8VAC20-790-600-D-1.

  • All staff who work directly with children shall have a current certification in First Aid appropriate to the ages of children in care.

    “Staff #4 did not have a current First Aid certification.”

    Rule 8VAC20-790-600-D-2.

Apr 22, 2026: subsidy health and safety inspection1 deficiency
  • The center must request a search of the central registry prior to the employee’s first day of employment.

    “Staff #1, employed for over 1 month, did not have their central registry check requested. Staff #5 central registry check was requested 3 days after their first day of employment.”

    Rule 22.1-289.035-B-3.

Mar 13, 2025: inspection1 deficiency
  • A tuberculosis (TB) screening is required every two years from the last screening.

    “Staff #4’s updated screening was due 1 month ago and has not yet been completed.”

    Rule 8VAC20-780-160-C.

Jul 19, 2024: inspection4 deficiencies
  • Based of review of staff records, the center did not ensure staff completed orientation training in subsection C of this section prior to the staff member working alone with children and no later than seven days of the date of assuming job responsibilities.

    “Evidence: 1. The record for staff #1 (DOH:5/6/2024) contained documentation of orientation completed on 5/30/2024.”

    Rule 8VAC20-780-240-B.

  • Based on observations, the center did not ensure areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition.

    “Evidence: 1. During the inspection, the play space in Room 130 (Class D) contained a rug in which a corner was curled upward causing a tripping hazard for children. 2. Staff acknowledged the rug posed a tripping hazard and stated they have had to secure the rug with tape in the past due to the same issue.”

    Rule 8VAC20-780-270-A.

  • Based on observation and interviews, the center did not ensure in each grouping of children at least one staff member who meets the qualifications of a program leader or program director shall be regularly present.

    “Evidence: 1. During the inspection, staff #5 was not regularly present in the classroom with staff #4. Staff #4 does not meet the qualifications of program leader. Staff #5 reported they are present in the classroom from 7am-12pm each day and onsite for the remainder of the day. The center operates from 7:00 a.m. to 5:30 p.m. 2. Center administration confirmed staff #5 was not regularly present in the classroom throughout the day and they were unaware of that a program leader needed to be regularly present.”

    Rule 8VAC20-780-340-D.

  • 8VAC20-780-60-A-8 **REPEAT** Based on review of children’s records and documentation, the center did not obtain a written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction.

    The inspectors’ words, 100 words

    “Evidence: 1. Child #1 was listed on the allergy sheet as having a food allergy. The record for child #1 confirmed the diagnosed food allergy from a physician and did not contain a written care plan with instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction. The record contained an allergy care plan signed by the child’s parents on 6/4/2024. 2. The Director confirmed the allergy care plan was signed by the parent and not yet signed by a physician.”

    Rule 8VAC20-780-60-A-8.

Mar 25, 2024: inspection2 deficiencies
  • Based on review of medications on site, the center did note ensure that when an authorization for medication expires, the parent shall be notified that the medication needs to be picked up within 14 days or the parent must renew the authorization. Any medications not picked up by the parent within 14 days will be disposed of by the center.

    “Evidence: 1. Medication was on site for child #6. The authorization form was discontinued by the parent on 1/4/24. 2. The Director acknowledged the medication had not been returned to the parent exceeding 14 days from the day the authorization expired.”

    Rule 8VAC20-780-510-P.

  • Based on review of children’s records and documentation, the center did not obtain a written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction.

    “Evidence: 1. Child #2 was listed on the allergy sheet as having a food allergy. The record for child #2 confirmed the diagnosed food allergy from a physician and did not contain a written care plan with instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction. 2. The Director confirmed there was no allergy care plan for child #2 .”

    Rule 8VAC20-780-60-A-8.

Feb 27, 2023: inspection4 deficiencies
  • 22.1-289.036-A

    “Based on a review of agent records, the center failed to ensure that one agent undergo a background check in accordance with the Code of Virginia prior to issuance of a license and every five years thereafter. Evidence: 1. The record of Agent #1 contained documentation of a national fingerprint background check dated 02/14/2018, exceeding five years.”

    Rule 22.1-289.036-A.

  • Based on review of four staff records, the center did not obtain the results of a central registry background report within 30 days of employment.

    The inspectors’ words, 135 words

    “Evidence: 1. The record of staff #3, employed 08/24/2022, did not contain the results of a central registry Background check exceeding 30 days from employment. Staff #3 was on cite and working on February 27, 2023. Additional documentation showed the original request had been submitted on 08/29/2022 and resubmitted on 02/13/2023. There was no documentation of a follow-up within 30 days of submitting the request to check the status of the central registry. 2. The record of staff #4, employed 07/18/2022, contained documentation of a completed central registry background check dated 01/25/2023, exceeding 30 days from the date of employment. The record contained documentation of a follow up on 08/05/2022 and again on 01/03/2023 as to the status of the central registry results. There was no documentation of additional follow-ups from September 2022 until 01/03/2023.”

    Rule 8VAC20-770-60-C-2.

  • Based on review of four staff records, the center did not obtain documentation of a negative tuberculosis screening for three staff at the time of employment and that had been completed within 30 calendar days of the date of employment.

    “Evidence: 1. The record of staff #1, employed 02/13/2023, had documentation of a tuberculosis screening dated 02/15/2023 exceeding the first day of employment. 2. The record of staff #3, employed 08/24/2022, had documentation of a tuberculosis screening dated 09/03/2022 exceeding the first day of employment. 3. The record of staff #4, employed 07/18/2022, had documentation of a tuberculosis screening dated 01/21/2022 exceeding 30 days prior to employment.”

    Rule 8VAC20-780-160-A.

  • Based on review of the emergency drill log and interview, the center did not practice lockdown procedures at least annually.

    “Evidence: There was no documentation of a lockdown drill for the 2022 year. The director stated the lockdown drill had not been conducted for 2022.”

    Rule 8VAC20-780-550-F.

May 4, 2022: inspection1 deficiency
  • Based on review of four staff records, the center did not obtain a central registry finding within 30 days of employment or volunteer service for one staff member.

    “Evidence: The record of staff #4, hired 11/05/2021, had documentation of a central registry dated 01/10/2022, exceeding 30 days from employment.”

    Rule 8VAC20-770-60-C-2.

Nov 23, 2021: inspection1 deficiency
  • Based on observation and interview, the center did not ensure all food brought from home was clearly dated and labeled in a way that identified the owner.

    “Evidence: During the virtual inspection, the lunches the children brought from home were observed to be not dated or labeled with the child’s name. A member of management confirmed lunches were not labeled with names and dates.”

    Rule 8VAC20-780-560-G.

All 16 visits on record
Visits on record
DateVisitWhat the record says
Sep 29, 2026Subsidy health and safety inspection3 violations cited
Apr 22, 2026Subsidy health and safety inspection1 violation cited
Jul 30, 2025Subsidy health and safety inspectionNo violations cited
Jul 30, 2025InspectionNo violations cited
Mar 13, 2025Subsidy health and safety inspectionNo violations cited
Mar 13, 2025Inspection1 violation cited
Jul 19, 2024Subsidy health and safety inspectionNo violations cited
Jul 19, 2024Inspection4 violations cited
Mar 25, 2024Subsidy health and safety inspectionNo violations cited
Mar 25, 2024Inspection2 violations cited
Aug 28, 2023InspectionNo violations cited
Jun 23, 2023InspectionNo violations cited
Jun 23, 2023InspectionNo violations cited
Feb 27, 2023Inspection4 violations cited
May 4, 2022Inspection1 violation cited
Nov 23, 2021Inspection1 violation cited

Is it licensed?

  • Child Day Center: Two Year license, expires Aug 27, 2027.
  • A current subsidy provider.
  • Ages: 3 years - 5 years 11 months.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 232 child care providers in Henrico County, the middle value for violations cited in the last three years was 10; this one had 11.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.