Westminster Canterbury Child Development Center
A child day center in Richmond, Virginia 23227
1600 Westbrook Avenue, Richmond, Virginia 23227. (804) 200-1175.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 26 deficiencies in the last three years
- Aug 32026 the latest visit on record
- 159 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
14 inspections on record, the latest on Aug 3, 2026.
26 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
When those deficiencies happened
26 deficiencies in 7 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
Jul 9, 2026: complaint inspection2 deficiencies
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The following acts are forbidden: physical punishment, striking a child, roughly handling or shaking a child, restricting movement through binding or tying, forcing a child to assume an uncomfortable position, or exercise as punishment.
“On July 9, 2026, video footage showed Staff #1 forcefully pulled Child #1 (5 -month-old) by the legs twice to reposition the child on a boppy pillow.”
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Bottle fed infants who cannot hold their own bottles shall be held when fed.
“On July 9, 2026, video footage showed child #1 (5-month-old), lying on a boppy pillow while receiving a bottle. Staff #1 was seated on the floor and feeding the infant. Staff #1 was trying to position child #1?s hands to hold the bottle. Child #1 required assistance with holding their bottle and was not held during the feeding.”
Mar 10, 2026: inspection4 deficiencies
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The operational responsibilities of the licensee shall include ensuring that the center’s activities, services, and facilities are maintained in compliance with these standards, the center’s own policies and procedures that are required by these standards, and the terms of the current license issued by the department.
“The center’s medication policy states that “If medication has expired or a new authorization form is needed, the staff will immediately notify the family in writing as well as management.” Child #11 had emergency medication that expired January of 2026, and the family or management had not been notified.”
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Children’s hands shall be washed with soap and running water after toileting, or any contact with blood, feces or urine.
“Staff changed a child’s diaper in the two’s classroom and did not wash the child’s hands with soap and water.”
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When an authorization for medication expires, the facility shall notify parents that the medication must be picked up within 14 days of the authorization expiring or that a new authorization should be completed. Medications that are not picked up by the parent within 14 days shall be disposed of by the center.
“The medication authorization for Child #11 expired over 18 days ago. The authorization had not been renewed, and the medication was not returned or disposed of as required.”
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(Repeat Violation) Each center shall maintain and keep at the center a separate record for each child enrolled.
“The record for child # 8, did not contain documentation of viewing proof of the child’s identity and age.”
Nov 19, 2025: inspection3 deficiencies
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When staff are supervising children, they shall always ensure their care, protection, and guidance.
“On October 30, 2025, video footage showed staff #1 leaving the classroom with five toddlers. Staff #1 left child #1 (2-year-old) alone in a classroom for approximately 6 minutes before the child was found by staff. When child #1 was found by staff, the child was not upset or crying.”
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Children under 10 years of age shall always be within actual sight and sound supervision of staff.
“On October 30, 2025, from 11:26 am until 11:32 am Child #1 (2-year-old) was left alone in a classroom out of sight and sound supervision of staff for approximately 6 minutes.”
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The operational responsibilities of the licensee shall include ensuring that the center’s activities, services, and facilities are maintained in compliance with the centers own policies and procedures that are required by the standards.
“1. The center’s policy states that ?No child shall ever be left unsupervised for any reason. All staff members are responsible for the children in their classroom and assuring that all children are safe and accounted for; and that staff should be aware of the names and number of children present at all times. 2. Video footage reviewed on November 19, 2025, showed staff #1 leaving child #1 (2-year-old) in the classroom alone for 6 minutes.”
Sep 2, 2025: inspection7 deficiencies
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(Repeat Violation) The child day center is required to obtain background checks every five years for an agent of an applicant for licensure as a child day center.
“Agent #1 did not have updated documentation of a central registry check, sworn disclosure statement, and fingerprint background check that expired one year ago. Agent #3 did not have updated documentation of a central registry check, fingerprint background check, and a sworn disclosure statement that expired six months ago. Agent #4 did not have updated documentation of a central registry check, fingerprint background check, and a sworn statement that expired one year ago.”
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The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.
“Child #7, who had been attending for two months, had documentation of an immunization record in the file that was dated more 30 days after the child’s first day of attending the center.”
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Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance.
“There was no physical examination in the record of child #7, who had been enrolled for two months.”
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Immunization records are required to be signed and dated by a physician, or an official of the local health department.
“The immunization record for child #7 was not signed by a physician, or an official of the local health department. .”
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The center shall ensure that Emergency numbers, the center’s name, address, and phone number, a list of the names of the children being transported, and allergy care plans and information is in transportation vehicles during transportation of children.
“A list of the names of children being transported was not documented in the transportation binders.”
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Each center shall maintain and keep a record for each child enrolled which contains documentation of viewing proof of the child’s identity and age.
“Child #7 record was missing the date the proof of identity documentation was viewed. Child #7 has been in care for two months.”
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Each center shall maintain and keep a record for each child enrolled which contains documentation of viewing proof of the child’s identity and age.
“Child #7 record was missing the date the proof of identity documentation was viewed. Child #7 has been in care for two months.”
May 1, 2025: inspection6 deficiencies
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The center is required to have employees undergo a background check every five years.
“The most recent central registry check for staff #6 was overdue by five months.”
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The center is required to obtain a completed sworn statement prior to the employee’s first day of employment.
“Staff #10 did not complete a worn statement prior to the first day of employment.”
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The center must obtain a completed national criminal background check prior to the employee’s first day of employment.
“Staff #10, who had been employed for 2 weeks, did not have a completed national criminal background check.”
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The center must request a search of the central registry prior to the employee’s first day of employment.
“Staff #10, who had been employed for two weeks, did not have a central registry search requested. Staff #1 was working in the classroom with children.”
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Each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with the children.
“The screening for Staff #10 was completed over 2 years before hire.”
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Staff are to complete the VDOE sponsored online orientation course within 90 days of hire.
“Staff #2 completed the course one month late.”
Sep 16, 2024: inspection2 deficiencies
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Based on a review of eight children’s records, the center failed to obtain documentation of additional immunizations once every six months for children under the age of two years.
“Evidence: The record for child #1 did not contain an updated immunization. The last immunization received was dated for 1/3/2023.”
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Based on record review, the center did not ensure that physicals received to attendance, it shall be within the time period prescribed in this subsection of the standards based on the child’s age.
“Evidence: 1. The record for child #1 had a physical examination dated for 1/13/2023 which is outside the prescribed time period of 3 months prior to attendance. Child #1?s enrollment date was 9/5/2023. 2. The record for child #6 had a physical examination dated for 3/8/2024 which is outside the prescribed time period of 3 months prior to attendance. Child #6?s enrollment date was 8/26/2024.”
Jan 19, 2024: complaint inspection2 deficiencies
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Based on a review of the center Parent Handbook policies and Policy and Procedures, the center failed to follow their established disciplinary policy of positive guidance and redirection.
“Evidence: 1. When Child #1 was fighting with another child in their classroom, staff did not use positive guidance or redirection prior to moving child #1 as a disciplinary measure.”
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Based on video observation, behavioral guidance was not constructive in nature, age, and stage appropriate, and intended to redirect children to appropriate behaviors.
“Evidence: 1. On 01/08/2024, at approximately 10:00am, in response to Child #1 (4-year-old) hitting and pushing child #2 (4-year-old). Staff #1 lifted Child #1 by the left arm and pulled them from a seated position on the floor to a standing position and placed Child #1 on another area of the carpet. Child #1 was not seen crying in the video but looked upset. Staff #1 walked away from Child #1 without attempting to comfort or talk to child #1.”
Sep 5, 2023: inspection2 deficiencies
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8VAC20-780-280-B
“Based on observation and discussion with staff, the center failed to ensure that hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. Evidence: 1. In classroom 2, there was a bottle of bleach water stored on the counter near the sink.”
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8VAC20-780-60-A
“Based on record review, 1 of 6 children’s records was incomplete. Evidence: 1. The record for child #1 did not contain documentation of 2 emergency contacts and names of persons authorized to pick up the child. Child # 1?s DOE was 9/5/2023.”
May 30, 2023: inspection3 deficiencies
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8VAC20-780-160-A
“Based on record review, the center did not obtain Tuberculosis test/screening for all staff at the time of employment and prior to coming in contact with children. Evidence: 1. Staff #2?s (DOH 2/8/2023) record, contained documentation of a Tuberculosis test/screening dated 3/7/2023. 2. Staff # 5?s (DOH 12/14/2022) record, contained documentation of a Tuberculosis test/screening dated 3/7/2023. 3. The administrator stated that she was not aware that the Tuberculosis for staff #2 and staff #5 were not completed within the correct time frame.”
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8VAC20-780-240-I
“Based on record review of five (5) staff, the center did not contain documentation of orientation training for 1 staff. Evidence: 1.Staff #1?s record did not contain documentation of orientation training. Staff #1?s date of employment was 2/13/2023. 2. An administrator stated that staff #1 had completed orientation but staff #1 was a rehire and had not completed an updated orientation.”
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8VAC20-780-270-A
“Based on observation, the center did not ensure that areas and equipment of the center on the inside and outside were maintained in a clean, safe, and operable condition. Evidence: 1. A green child size chair and a tan child size chair in classroom #4, was peeling exposing the webbing and foam. This material could be a choking hazard to young children in care. 2. A gray child size chair and an orange child size chair in the Preschool B classroom, was peeling and exposing the webbing.”
Nov 14, 2022: inspection4 deficiencies
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22.1-289.035-B-4
“Based on review of staff record and interview, the center did ensure to obtain a copy of results of an out of state central registry search. Evidence: 1.Staff #4?s (date of hire: 9/8/2022) file did not contain documentation of an Out of State Central Registry background. 2. The Sworn Disclosure form for Staff #4 disclosed having lived outside Virginia in the past 5 years.”
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8VAC20-780-280-B
“Based on observation of the physical plant, hazardous substances, such as cleaning materials, were not kept in a locked place using a safe locking method that prevents access by children. Evidence: 1. A bottle of bleach water was stored on a counter in the preschool classroom. 2. A bottle of bleach water was stored on a counter in the infant 2 classroom. 3. A bottle of bleach water was hanging on a wall above the changing table in the toddler classroom.”
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8VAC20-780-570-E
“Based on observation, the center failed to ensure that all prepared infant formula was labeled with the child’s name and date. Evidence: 1. In Infant Classroom there were two bottles with prepared formula that were not labeled with a date.”
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8VAC20-820-120-E-2
“Based on observation and interview, the center failed to post the most recent inspection of the facility. Evidence: 1. The most recent inspection was not posted. 2. Posted inspection was dated 9/8/2021.”
Jun 2, 2022: inspection2 deficiencies
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Based on a review of 16 staff members? background checks, the center did not obtain the required repeat background checks for 14 staff members every five years.
The inspectors’ words, 509 words
“Evidence: 1) The most recent sworn statement in the record for Staff #3 was dated 01/25/22. The previous sworn statement was dated 01/11/17. 2) The most recent central registry finding in the record for Staff #4 was dated 03/04/22. The previous central registry finding was dated 02/13/17. 3) The most recent sworn statement in the record for Staff #5 was dated 01/14/22. The previous sworn statement was dated 01/11/17. The most recent central registry finding in the record for Staff #5 was dated 03/04/22. The previous central registry finding was dated 02/13/17. 4) The most recent sworn statement in the record for Staff #6 was dated 01/14/22. The previous sworn statement was dated 01/11/17. The most recent central registry finding in the record for Staff #6 was dated 03/04/22. The previous central registry finding was dated 02/13/17. 5) The most recent sworn statement in the record for Staff #7 was dated 01/14/22. The previous sworn statement was dated 01/11/17. The most recent central registry finding in the record for Staff #7 was dated 03/04/22. The previous central registry finding was dated 02/13/17. 6) The most recent sworn statement in the record for Staff #8 was dated 01/25/22. The previous sworn statement was dated 01/11/17. The most recent central registry finding in the record for Staff #8 was dated 03/04/22. The previous central registry finding was dated 02/13/17. 7) The most recent sworn statement in the record for Staff #9 was dated 01/14/22. The previous sworn statement was dated 01/12/17. The most recent central registry finding in the record for Staff #9 was dated 03/04/22. The previous central registry finding was dated 02/13/17. 8) The most recent sworn statement in the record for Staff #10 was dated 01/14/22. The previous sworn statement was dated 01/11/17. The most recent central registry finding in the record for Staff #10 was dated 03/04/22. The previous central registry finding was dated 02/13/17. 9) The most recent sworn statement in the record for Staff #11 was dated 01/14/22. The previous sworn statement was dated 01/11/17. The most recent central registry finding in the record for Staff #11 was dated 03/04/22. The previous central registry finding was dated 02/13/17. 10) The most recent sworn statement in the record for Staff #12 was dated 01/14/22. The previous sworn statement was dated 01/11/17. The most recent central registry finding in the record for Staff #12 was dated 03/05/22. The previous central registry finding was dated 02/13/17. 11) The most recent central registry finding in the record for Staff #14 was dated 03/04/22. The previous central registry finding was dated 02/13/17, an updated one was due no later than 02/13/22. 12) The most recent sworn statement in the record for Staff #15 was dated 01/14/22. The previous sworn statement was dated 01/11/16. The most recent central registry finding in the record for Staff #15 was dated 03/04/22. The previous central registry finding was dated 02/13/17. 13) The most recent central registry finding in the record for Staff #16 was dated 04/26/22. The previous central registry finding was dated 02/13/17.”
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Based on a review of seven staff records and interviews, the center did not ensure that one staff member had a central registry finding within 30 days of employment.
“Evidence: 1) The central registry finding in record for Staff #2, hired on 12/13/21, was dated 01/21/22. 2) During interview, a member of management confirmed the results of the central finding for Staff #2 were not received within 30 days of employment. The record did not contain documentation of any further contact and the staff member had been continuously employed.”
All 14 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 3, 2026 | Inspection | No violations cited |
| Jul 9, 2026 | Complaint inspection | 2 violations cited |
| Mar 10, 2026 | Inspection | No violations cited |
| Mar 10, 2026 | Inspection | 4 violations cited |
| Nov 19, 2025 | Inspection | 3 violations cited |
| Sep 2, 2025 | Inspection | 7 violations cited |
| May 1, 2025 | Inspection | 6 violations cited |
| Sep 16, 2024 | Inspection | 2 violations cited |
| Mar 7, 2024 | Inspection | No violations cited |
| Jan 19, 2024 | Complaint inspection | 2 violations cited |
| Sep 5, 2023 | Inspection | 2 violations cited |
| May 30, 2023 | Inspection | 3 violations cited |
| Nov 14, 2022 | Inspection | 4 violations cited |
| Jun 2, 2022 | Inspection | 2 violations cited |
Is it licensed?
- Child Day Center: Two Year license, expires Sep 30, 2027.
- Ages: 1 month - 12 years 11 months.
- Capacity: 159 children.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.
Has Virginia acted against it?
- 2 complaint inspections on record.
- 2 complaint allegations published with Virginia’s findings, 2 of them found valid.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 5, 2026. Updated weekly.
| Date | What | Detail |
|---|---|---|
| Jun 24, 2026 | Complaint | Allegation: Food service/Nutrition. Virginia’s finding: Reported/Valid. |
| Jun 24, 2026 | Complaint | Allegation: Structured Program. Virginia’s finding: Reported/Valid. |
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 232 child care providers in Henrico County, the middle value for violations cited in the last three years was 10; this one had 26.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| Westminster Canterbury Child Development Center This child care provider | 26 |
| Richmond Waldorf School | 17 |
| Blessings for You Child Care & Learning Center | 2 |
| Greater Brook Road Baptist Church | 11 |
| Eternity Church | 5 |
| Faith Landmarks Ministries | 3 |
| Precious Angels Developmental Center | 15 |
| Bree’s Playhouse Daycare and Learning Center, LLC | 16 |
| Wild Fern Montessori School | 13 |
| Veritas Classical Christian School | Not given |
| Real Life Ministries COGIC | 3 |
| Young Men’s Christian Association - Linwood Holton | 6 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.