Hearth Record

YMCA School Age Child Care @ Blocker Norfolk Family YMCA

A child day center in Norfolk, Virginia 23510

312 West Bute Street, Norfolk, Virginia 23510. (757) 622-9622.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 17 deficiencies in 4 months of the last 36. Last cited Apr 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

17 inspections on record, the latest on Apr 7, 2026.

22 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

17 deficiencies in 4 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 2, 2026.

17 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Apr 7, 2026: subsidy health and safety inspection5 deficiencies
  • 8VAC20-780-260-A

    “Repeat violation The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction. The most recent fire marshal inspection provided is dated 2024.”

    Rule 8VAC20-780-260-A.

  • 8VAC20-780-340-A

    “Repeat violation When staff are supervising children, they shall always ensure their care and guidance. Two children were observed doing cartwheels, handstands and other gymnastics in the child care room. Staff did not guide them to appropriate, safe activities. An hour later, the children were observed doing gymnastics again without any staff intervention.”

    Rule 8VAC20-780-340-A.

  • 8VAC20-780-40-E

    “The operational responsibilities of the licensee shall include ensuring that the center’s activities, services, and facilities are maintained in compliance with the center’s own policies and procedures that are required by these standards. There was cetirizine stored for emergency administration to child 1, however there was no written authorization from the parent which the medication policy requires.”

    Rule 8VAC20-780-40-E.

  • 8VAC20-780-550-E

    “Shelter in place procedures shall be practiced a minimum of twice per year. There was only one shelter-in-place drill documented in the past year.”

    Rule 8VAC20-780-550-E.

  • 8VAC20-780-60-A

    “Repeat violation Each center shall maintain and keep at the center a separate record for each child enrolled which shall contain the names, addresses and telephone numbers for each parent. The record provided for child 4 had “none” entered for the father byt included an address and telephone number for the father.”

    Rule 8VAC20-780-60-A.

Apr 15, 2025: inspection2 deficiencies
  • 8VAC20-780-340-A

    “When staff are supervising children, they shall always ensure their care. Child 8 was in care with a documented life threatening allergy requiring emergency medication, however the facility failed to obtain the needed emergency medications.”

    Rule 8VAC20-780-340-A.

  • 8VAC20-780-60-A

    “Repeat violation Each center shall maintain and keep at the center a separate record for each child enrolled that contains all required information. The records for child 2 and child 4 contain only the names, addresses and telephone numbers of the parents. No other required information (enrollment documents) was in the records. The record for child 3 indicates that the father is not authorized to pick up the child, however there is no legal paperwork on file.”

    Rule 8VAC20-780-60-A.

Oct 28, 2024: inspection7 deficiencies
  • The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction.

    “The most recent fire inspection provided was dated 10/20/2022.”

    Rule 8VAC20-780-260-A.

  • When staff are supervising children, they shall always ensure their care and protection.

    “Child 1, child 2, child 4 and child 6 have diagnosed food allergies requiring emergency medication should there be exposure to the allergens. The facility did not have the prescribed emergency medications on site for these children. Child 3 had an emergency medication for a diagnosed food allergy, however there was no written parent authorization for the medication to be administered in an emergency. The facility was not following a plan to ensure staff take steps to avoid cross contamination of potential food allergens,”

    Rule 8VAC20-780-340-A.

  • The medication authorization shall be available to staff during the entire time it is effective.

    “There was emergency medication stored for potential administration to child 3. There was no parent authorization for the medication.”

    Rule 8VAC20-780-510-F.

  • Medication shall be labeled with the child’s name, the name of the medication, the dosage amount and the time or times to be given.

    “There was emergency medication in a bag hand labeled with a child’s name. The medication did not have a prescription or other label indicating the name of the medication, the dosage amount or the times to be given.”

    Rule 8VAC20-780-510-G.

  • Staff shall sit with the children during meal times.

    “The nine staff on duty during the children’s lunch time did not sit with the children.”

    Rule 8VAC20-780-560-L.

  • No child shall be allowed to drink or eat while walking around.

    “Children were observed standing up, walking and running around while eating their lunches and drinking their drinks.”

    Rule 8VAC20-780-560-M.

  • When food is prepared to which a child is allergic, staff shall take steps to avoid cross contamination to prevent an allergic reaction.

    “Five children in care had documented food allergies. When asked, staff were uncertain where the children with food allergies were sitting during lunch. As the children brought their lunches from home, steps were not taken to ensure that children with food allergies were not exposed to food allergens from another child’s lunch.”

    Rule 8VAC20-780-560-O.

Apr 4, 2024: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-600-D-1

    “Based on record review, it was determined that the center has not ensured that the all staff who work directly with children have current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. Evidence: 1.The CPR certification in the record of staff 2 expired in 2023. 2.Staff #1 (Director) confirmed that the staff 2?s CPR certification has expired and has not yet been renewed.”

    Rule 8VAC20-790-600-D-1.

Apr 4, 2024: inspection2 deficiencies
  • 8VAC20-780-50-A

    The inspectors’ words, 92 words

    “Based on observation and review It was determined that the center has not ensured that staff and children’s records are treated confidentially. Evidence: 1.The site information display board had the Inspection Supplemental sheet posted on the parent board. The Supplemental sheet includes the confidential first and last names of the staff and children observed or records reviewed during the inspection. The Supplemental Information sheet specifically indicates that the sheet is not to be posted at the facility. 2.Staff #1 (Director) confirmed that the supplemental page was posted on the site information board.”

    Rule 8VAC20-780-50-A.

  • 8VAC20-780-60-A

    “Based upon review of children’s records, it was determined that the center has not ensured that they maintain a separate record for each child enrolled that includes all required information. Evidence: 1.The record for Child #1 was missing a work phone number for both parents. 2.Staff #1 (Director) confirmed that the work numbers were missing from the record.”

    Rule 8VAC20-780-60-A.

Nov 7, 2023: inspection5 deficiencies
  • 8VAC20-780-160-A

    “Based upon review of staff records, the facility has not ensured that each staff member submits documentation of a negative tuberculosis screening that was completed within the last 30 calendar days of the date of employment. Evidence: According to the record provided, staff 4 was employed on 9/11/2023. The tuberculosis screening provided was dated 11/6/2023 which is not within 30 days prior to employment.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-240-A

    “Based upon review of staff records, the facility has not ensured that staff complete the Virginia Department of Education (VDOE)-sponsored orientation course within 90 calendar days of employment. Evidence: The record provided for staff 3, employed since 11/1/2021, did not include documentation that staff 3 completed the ten hour VDOE-sponsored preservice orientation course.”

    Rule 8VAC20-780-240-A.

  • 8VAC20-780-40-E

    “Based upon observation and review of records, the facility has not ensured that operational; responsibilities of the licensee shall include ensuring that the center’s activities and services are maintained in compliance with the terms of the current license issued by the department. Evidence: Child 1, four years old, was in care during the inspection. The facility is licensed to care for children from ages 5 through 12 years only.”

    Rule 8VAC20-780-40-E.

  • 8VAC20-780-560-N

    “Based upon observation, the facility has not ensured that food is stored in a clean and sanitary manner. Evidence: The licensing inspector observed a partially eaten chicken sandwich is an open clear wrapped package on top of a coat in a basket on the floor where children’s belongings are stored. Administrative staff brought it to the attention of the staff on duty that the sandwich had been opened, partially eaten and was exposed to air and other potential contaminants.”

    Rule 8VAC20-780-560-N.

  • 8VAC20-780-70

    “Based upon review of staff records, the facility has not ensured that each staff record includes documentation that two or more references as to character and reputation as well as competency were checked before employment. Evidence: The reference checks provided for staff 4, employed on 9/11/2023, are dated 10/30/2023, which is not before employment of staff 4.”

    Rule 8VAC20-780-70.

Apr 12, 2022: inspection10 deficiencies
  • 22.1-289.035-B-2

    “Based upon review of three staff records, the facility has not ensured that results of fingerprinting (criminal record check) are obtained prior to hire of any employee. Evidence: 1. The record provided for staff 2 documented a hire date of 6/28/2021. Results of fingerprinting were not obtained until 8/5/2021. 2. The record provided for staff 3 documented a hire date of 6/1/2021. Results of fingerprinting were not obtained until 8/5/2021.”

    Rule 22.1-289.035-B-2.

  • 8VAC20-770-60-C-2

    “Based upon review of three staff records, the facility has not ensured that results of a child protective services ( CPS ) central registry findings are obtained within 30 days of employment or the employee is denied continued employment. Evidence:\ 1. The record provided for staff 2 documented a hire date of 6/28/21. Results of a CPS central registry finding were not obtained. 2. Staff 2 was on duty with the children during the inspection.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-270-A

    The inspectors’ words, 177 words

    “Based upon observation, the facility has not ensured that areas and equipment of the center are maintained to be in a safe and operable condition. Evidence: 1. The far back corner of the room in which children were receiving care was piled with construction materials and broken equipment to include the following: - stacked wooden boards and panels - 5 foot long metal bars - a broken freestanding/portable sink - 8 inch long metal screws - a large tarp piled on the floor. These materials presented tripping hazards and the potential for other types of injuries as children were observed stepping around and through the materials without staff supervision or correction. 2. There were several types of electrical cords (to the television, a computer, etc) pooled on the floor under the wall hung television. Children’s tables were arranged near these cords and children were observed stepping over the cords to access their seats at the table. 3. There were empty plastic grocery bags on a shelf within reach of the children in the open staff break room.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-280-B

    The inspectors’ words, 109 words

    “Based upon observation, the facility has not ensured that hazardous substances are kept in locked places using safe locking methods that prevent access by the children. Evidence: 1. There was a container of Century 256, a spray bottle labeled “sanitizer 70% alcohol” and a pump container of hand sanitizer, with warning labels and to keep out of reach of children, sitting on top of the lockers within reach of many of the children. 2. The door to the staff break room was standing open. Inside the room there was a container of disinfecting wipes with a warning label and keep out of reach of children, sitting on the table.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-340-A

    The inspectors’ words, 353 words

    “Based upon observation, the facility has not ensured that when staff are supervision children, they always ensure their care, protection and guidance. Evidence: 1. The inspector arrived at 10:00 AM. Fifty four children were at 9 tables with wet T-shirts waiting to start a tie dye project. One of the nine tables was behind the support pier of the room which was not within direct sight supervision of staff. The three staff on duty were trying to get to each table to show the children how to wrap the shirts with rubber bands. Children were milling about or playing on the floor. Staff were constantly calling the children to return to their tables. At 10:30 AM, staff had not yet assisted any children with the actual dying of the shirts. The noise level increased as the children lost interest. 2. A YMCA staff person (#4) who identified himself as not a part of the licensed program came into the room and attempted to settle down the children and assist the staff. 3. At 10:35 AM, a staff person began assisting one child at a time to dye his/her shirt. Staff 1 noted that it was taking too long and the children’s disruptive behaviors were escalating. She attempted to start a yes/no question game, however only one child at a time could have a turn to ask a question and only those closest to her could hear due to the noise level in the oted that it was taking too long and the children’s disruptive behaviors were escalating. 4. A child with a running nose came up to the inspector to ask for a tissue. The inspector brought the child to the attention of a staff person who said they didn’t have any tissues. As the classroom bathroom was occupied, the inspector went and got the child some tissue from another bathroom. No attempt to assist the child was made by staff and the child was not reminded to wash her hands after covering her running nose with her hand. 5. A child was observed trying to pull a fire extinguisher off the wall.”

    Rule 8VAC20-780-340-A.

  • 8VAC20-780-40-E

    The inspectors’ words, 137 words

    “Based upon observation and interviews, the Licensee has not demonstrated operational responsibility for ensuring that the center’s activities, services, and facilities are maintained in compliance with the standards and the center’s own policies and procedures that are required by these standards. Evidence: Violations were found in six out of the eight areas of the standards for licensed child day centers to include administration, physical plant, staffing and supervision, programs, special care provisions and emergencies, and special services. Violations cited require the authority , resources or supervision of a licensee and impact the care, safety and wellbeing of the children enrolled. Violations cited in the areas of administration, staffing and supervision, programs, special services, background checks and Code of Virginia require a level of responsibility, knowledge, skills, and/or abilities beyond those of the direct care staff or aides.”

    Rule 8VAC20-780-40-E.

  • 8VAC20-780-430-K

    “Based upon observation and staff interview, the facility has not ensured that provisions have been made for individual places for each child’s personal belongings. Evidence: 1. Bookbags, clothing, swim suits, towels, etc. were strewn on the floor throughout the room where the children were receiving care. Many bags were piled on top of each other and others were being trampled by children moving around the room. 2. Staff 1 stated that bins in which each child could have placed their personal belongings had not been provided.”

    Rule 8VAC20-780-430-K.

  • 8VAC20-780-500-A

    The inspectors’ words, 94 words

    “Based upon observation, the facility has not ensured that children’s hands are washed with soap and running water any contact with blood. Evidence: A child with a bloody lip approached the inspector for assistance as her lip was bleeding. The inspector guided the child to a staff person who called to another staff person to help the child. The child was given a paper towel that she held to her lip until it stopped bleeding. Staff did not return to the child to have her wash her hands before interacting with the other children.”

    Rule 8VAC20-780-500-A.

  • 8VAC20-780-560-G

    “Based upon observation, the facility has not ensured that when food is brought from home, the food container is sealed and clearly dated and labeled in a way that identifies the owner. Evidence: There were lunch boxes/bags strewn on the floor throughout the room in which children were receiving care. Very few lunch boxes/bags/containers were labeled with the child’s name and none of the lunch boxes/bags/containers were dated.”

    Rule 8VAC20-780-560-G.

  • 8VAC20-780-70

    “Based upon review observation, the facility has not ensured that each staff record contains the name, address and telephone number of a person to be contacted in an emergency. Evidence: The staff on duty did not have the emergency contact information for the staff available where they were on duty with the children.”

    Rule 8VAC20-780-70.

Feb 21, 2022: inspection2 deficiencies
  • 22.1-289.035-B-2

    “Based upon review of staff records, the facility has not ensured that results of a fingerprinting/criminal record is obtained prior to the first date of employ. Evidence:: The record provided for staff 2 indicated a date of employment of 6/20/21 and first day supervising children of 6/21/21. The results of fingerprinting were not obtained until 7/19/2021.”

    Rule 22.1-289.035-B-2.

  • 8VAC20-780-480-B

    “Based upon review of two children’s records, the facility has not ensured that a statement from each parent advising of their child’s swimming skills. Evidence: 1. The record provided for child 1 did not include a statement from the parent advising of the child’s swimming skills. 2. The record provided for child 2 did not include a statement from the parent advising of the child’s swimming skills.”

    Rule 8VAC20-780-480-B.

All 17 visits on record
Visits on record
DateVisitWhat the record says
Apr 7, 2026Subsidy health and safety inspection5 violations cited
Oct 13, 2025InspectionNo violations cited
Oct 13, 2025Subsidy health and safety inspectionNo violations cited
Apr 15, 2025Inspection2 violations cited
Apr 15, 2025Subsidy health and safety inspectionNo violations cited
Oct 28, 2024Inspection7 violations cited
Oct 28, 2024Subsidy health and safety inspectionNo violations cited
Apr 4, 2024Subsidy health and safety inspection1 violation cited
Apr 4, 2024Inspection2 violations cited
Nov 7, 2023Subsidy health and safety inspectionNo violations cited
Nov 7, 2023Inspection5 violations cited
Oct 7, 2022InspectionNo violations cited
Oct 7, 2022Subsidy health and safety inspectionNo violations cited
Apr 12, 2022Inspection10 violations cited
Apr 12, 2022Subsidy health and safety inspectionNo violations cited
Feb 21, 2022Inspection2 violations cited
Feb 21, 2022Subsidy health and safety inspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Apr 30, 2028.
  • A current subsidy provider.
  • Ages: 5 years - 12 years 11 months.
  • Capacity: 75 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 22.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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