Hearth Record

Love and Learn Child Care, LLC

A child day center in Richmond, Virginia 23223

5168 Nine Mile Road, Richmond, Virginia 23223. (804) 328-0444.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 13 deficiencies in 2 months of the last 36. Last cited May 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

15 inspections on record, the latest on May 20, 2026.

21 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

13 deficiencies in 2 months of the last 36. Last cited May 2026. The last 3 years, to Nov 5, 2026.

13 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

May 20, 2026: subsidy health and safety inspection3 deficiencies
  • 22.1-289.035-A

    “The center is required to have employees undergo a background check every five years. The most recent central registry check for staff #5 was overdue by a year and three months.”

    Rule 22.1-289.035-A.

  • 8VAC20-780-160-A

    “Each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with the children. There was no screening contained in the record of Staff #2 who has been employed for three and a half years.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-790-600-F

    “Staff who work directly with children shall annually attend at least 16 hours of training and staff development activities, to include the department’s health and safety update course. The most recent health and safety update course for Staff #2 was dated more than three years ago. The most recent health and safety update course for Staff #4 was dated almost two years ago.”

    Rule 8VAC20-790-600-F.

Nov 20, 2024: subsidy health and safety inspection3 deficiencies
  • 8VAC20-790-600-D-1

    “(Repeat violation) All staff who work directly with children shall have within 90 days of the date of employment current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. Staff #5 had no documentation of CPR certification and has been employed for approximately three years.”

    Rule 8VAC20-790-600-D-1.

  • 8VAC20-790-600-D-2

    “(Repeat violation) All staff who work directly with children shall have within 90 days of the date of employment current certification in first aid appropriate to the ages of children in care. Staff #5 had no documentation of first aid certification and has been employed for approximately three years.”

    Rule 8VAC20-790-600-D-2.

  • 8VAC20-790-600-F

    “Staff who work directly with children shall annually the department’s health and safety update course. Staff #5 had no documentation of completion of the the department’s health and safety update course and has been employed for approximately three years.”

    Rule 8VAC20-790-600-F.

Nov 20, 2024: inspection7 deficiencies
  • 22.1-289.035-B-1

    “The center is required to obtain a completed sworn statement prior to the employee’s first day of employment. There was no sworn statement for Staff #5, who has been working for the center for approximately three years.”

    Rule 22.1-289.035-B-1.

  • 8VAC20-770-60-C-2

    “(Repeat violation) The center is required to obtain a search of the central registry for any employee before 30 days of employment at the facility ends. There was no central registry search for Staff #5, who has been working for the center for approximately three years. The central registry search for Staff #1 was dated more than seven months after their first day of employment.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-160-A

    “Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment. Staff #5 had no documentation and has been employed for approximately three years.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-240-A

    “Staff are to complete the VDOE sponsored online orientation course within 90 days of hire. Staff #1 completed the course five months late. Staff #5 who has been working for the center for approximately three years has not completed the course.”

    Rule 8VAC20-780-240-A.

  • 8VAC20-780-245-A

    “Staff shall complete annually a minimum of 16 hours of training appropriate to the age of children in care. Staff #5 had no documentation of training and has been employed for approximately three years.”

    Rule 8VAC20-780-245-A.

  • 8VAC20-780-60-A

    “Staff shall request at least annually parent confirmation that the required information in the child’s record is up to date. There was no documentation that the emergency contact information in the records of Child #4 (enrolled for over three years) and Child #5 (enrolled for over 2 years) had been updated annually.”

    Rule 8VAC20-780-60-A.

  • Staff shall complete orientation training prior to the staff member working alone with children and no later than seven days of the date of assuming job responsibilities. Staff #5 had no documentation of orientation training and has been employed for approximately three years.

    The inspectors’ words, 91 words

    “Staff records must contain documentation that two or more references as to character and reputation as well as competency were checked before employment. Staff #5 had no documentation of references and has been employed for approximately three years. Staff records must contain name, address, and telephone number of a person to be notified in an emergency and information about any health problems that may interfere with fulfilling the job responsibilities. Staff #5 had no documentation of an emergency contact or any health problems and has been employed for approximately three years.”

    Rule 8VAC20-780-70.

Nov 29, 2023: subsidy health and safety inspection2 deficiencies
  • 8VAC20-790-600-D-1

    “Based on staff interview and review of five staff records, the facility failed to have each staff current in cardiopulmonary resuscitation (CPR). Evidence: Driver 1 and Driver 2 did not have documentation of CPR certification on file. Management stated that the two drivers did not have CPR on file.”

    Rule 8VAC20-790-600-D-1.

  • 8VAC20-790-600-D-2

    “Based on staff interview and review of five staff records, the facility failed to have each staff Current in first aid certification. Evidence: Driver 1 and Driver 2 did not have documentation of first aid certification on file. Management stated that the two drivers did not have first aid certification on file.”

    Rule 8VAC20-790-600-D-2.

Nov 29, 2023: inspection6 deficiencies
  • 22.1-289.035-A

    The inspectors’ words, 115 words

    “Based on review of five staff records, the facility failed to have employees complete background checks in accordance with the Code of Virginia prior to employment and every five years. Evidence: 1. The record for Staff 2 contained the results of a fingerprint national criminal record check dated 05/18/2018. Management stated a repeat check had not been conducted. 2. The record for Staff 3 contained the results of a fingerprint national criminal record check dated 08/06/2018. Management stated a repeat check had not been conducted. 3. The record for Driver 1 (date of employment 9/03/2019) and Driver 2 (date of employment 6/05/2023) did not have results of a fingerprint national criminal record check on file.”

    Rule 22.1-289.035-A.

  • 8VAC20-770-60-B

    “Based on review of five staff records, the facility failed to have documentation of a completed sworn disclosure statement on file by the first day of employment. Evidence: Driver 1 (date of employment 9/3/2019) and Driver 2 (date of employment 6/05/2023) did not have a completed sworn disclosure statement on file. Staff 3 (date of employment 7/17/2023) did not complete a sworn disclosure statement until 9/29/2023.”

    Rule 8VAC20-770-60-B.

  • 8VAC20-770-60-C-2

    “Based on review of five staff records, the facility failed to have documentation of a completed search of the central registry ( CPS check) on file for each staff within the first 30 days of employment. Evidence: Staff 3 (date of employment 7/17/2023), Driver 1 (date of employment 09/03/2019), and Driver 2 (date of employment 6/05/2023) did not have a completed search of the central registry on file. There was no documentation of having submitted the search of the central registry within 7 days of employment as required.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-350-B-4

    “Based on observation, the facility failed to maintain the required ratio of 1 staff for every ten children age 3 years old up to school age. Evidence: On 11/29/2023, there were 13 preschool children alone with 1 staff.”

    Rule 8VAC20-780-350-B-4.

  • 8VAC20-780-530-A-1

    “Based on staff interview and record review, the facility failed to have one staff in each grouping of children with cardiopulmonary resuscitation (CPR). Evidence: Driver 1 and Driver 2 are alone with children on each bus run, but do not have documentation of current CPR on file. Management stated the drivers do not have CPR certification.”

    Rule 8VAC20-780-530-A-1.

  • 8VAC20-780-530-A-2

    “Based on staff interview and record review, the facility failed to have one staff in each grouping of children with first aid certification. Evidence: Driver 1 and Driver 2 are alone with children on each bus run, but do not have documentation of current first aid certification on file. Staff confirmed that the drivers do not have first aid certification.”

    Rule 8VAC20-780-530-A-2.

Feb 10, 2023: inspection4 deficiencies
  • 8VAC20-770-60-C-2

    “Based on review of two staff records, the facility failed to have documentation of a completed search of the central registry ( CPS check) on file for each staff within the first 30 days of employment. Evidence: Staff 1 (date of employment 11/20/2022) and Staff 2 (date of employment 11/14/2022) did not have a completed search of the central registry on file. There was no documentation of having submitted the search of the central registry within 7 days of employment as required.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-270-A

    “Based on observation, the facility failed maintain all areas inside the center in a safe and operable condition. Evidence: In the pre-k room (yellow walls), there was an electrical outlet that was no longer mounted to the wall and was hanging with wires exposed. The outlet had tape that had been used to hold the outlet to the wall.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-60-A

    “Based on review of 6 children’s files, the facility failed to have a written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction. Evidence: Child 1 has diagnosed food allergies, but did not have a written allergy action plan on file.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    “Based on review of two staff records, the facility failed to have required documentation in each file. Two references as to character, reputation, and competence should be checked prior to employment. Evidence: Staff 1 (date of employment 11/20/2022) and Staff 2 (date of employment 11/14/2022) did not have documentation of two references on file.”

    Rule 8VAC20-780-70.

Oct 27, 2022: inspection5 deficiencies
  • 8VAC20-770-60-C-2

    “Based on review of one staff record, the facility failed to have documentation of a completed search of the central registry ( CPS check) on file for each staff within the first 30 days of employment. Evidence: Staff B (date of employment 8/29/2022) did not have a completed search of the central registry on file. The CPS check was sent 9/29/2022, not within 7 days of employment as required.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-240-B

    “Based on review of one staff record, the facility failed to have documentation of orientation for each staff prior to working alone with children. Evidence: Staff B (date of employment 8/29/2022) did not have documentation of orientation on file.”

    Rule 8VAC20-780-240-B.

  • 8VAC20-780-340-F

    The inspectors’ words, 91 words

    “Based on observation, the facility failed to have children under the age of 10 years within actual sight and sound supervision of staff as required. Evidence: Staff A left a group of 34 school age children unattended to go to the front door to provide hand sanitizer to a group of children entering the center from a center bus. Staff C left a group of 12 four year old children alone to go to the front door to provide hand sanitizer to a group entering the center from a center bus.”

    Rule 8VAC20-780-340-F.

  • 8VAC20-780-350-B-4

    “Based on observation, the facility failed to maintain the required ratio of 1 staff for every 10 children ages 3 years to school age. Evidence: At approximately 2:50 p.m. on 10/27/2022, Staff B was alone with 22 children ages 3 and 4 years. Staff C was alone with 12 four year old children.”

    Rule 8VAC20-780-350-B-4.

  • 8VAC20-780-350-B-5

    “Based on observation, the facility failed to maintain the required ratio of 1 staff for every 18 children ages 5 years through 9 years of age. Evidence: on 10/27/2022 at approximately 2:50 p.m., Staff A was alone with a group of 34 school age children.”

    Rule 8VAC20-780-350-B-5.

All 15 visits on record
Visits on record
DateVisitWhat the record says
May 20, 2026Subsidy health and safety inspection3 violations cited
Jul 10, 2025Subsidy health and safety inspectionNo violations cited
Jul 10, 2025InspectionNo violations cited
Jan 15, 2025Subsidy health and safety inspectionNo violations cited
Jan 15, 2025InspectionNo violations cited
Nov 20, 2024Subsidy health and safety inspection3 violations cited
Nov 20, 2024Inspection7 violations cited
Nov 29, 2023Subsidy health and safety inspection2 violations cited
Nov 29, 2023Inspection6 violations cited
Feb 10, 2023Subsidy health and safety inspectionNo violations cited
Feb 10, 2023Inspection4 violations cited
Oct 27, 2022Subsidy health and safety inspectionNo violations cited
Oct 27, 2022Inspection5 violations cited
Apr 7, 2022Subsidy health and safety inspectionNo violations cited
Apr 7, 2022InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Feb 6, 2027.
  • A current subsidy provider.
  • Ages: 4 years - 12 years 11 months.
  • Capacity: 135 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 232 child care providers in Henrico County, the middle value for violations cited in the last three years was 10; this one had 21.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

11 of the 232 in Henrico County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Landmark Baptist Church4
Ollie Harvey25
Ms. Theodora Jones0
New Bridge Baptist Church11
Kids -N- Us Inc.11
Ms. Sandra Nicholas27
Love and Learn Child Care, LLC34
Young Men’s Christian Association of Greater Richmond - Adams14
Ms. Latrice Tyler2
Worship and Praise United Methodist Church48
Ms. Kanikka Blakely7
Love and Learn Child Care, LLC This child care provider21

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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