Hearth Record

Love and Learn Child Care, LLC

A child day center in Richmond, Virginia 23223

5207 Nine Mile Road, Richmond, Virginia 23223. (804) 326-9388.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 34 deficiencies in 6 months of the last 36. Last cited Mar 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

20 inspections on record, the latest on Mar 30, 2026.

34 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

34 deficiencies in 6 months of the last 36. Last cited Mar 2026. The last 3 years, to Nov 5, 2026.

34 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Mar 30, 2026: subsidy health and safety inspection5 deficiencies
  • 22.1-289.011-F

    “The license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises. The last inspection dated 8/25/25 was not posted as required.”

    Rule 22.1-289.011-F.

  • 8VAC20-780-140-A

    “Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance. There was no physical examination in the record of Child #3, who has been attending for seven weeks.”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-245-L

    “There shall always be at least one staff member on duty who has obtained within the last three years instruction in performing the daily health observation of children. There was no documentation of Daily Health Observation training in the files of Staff #1, Staff #2, or Staff #3.”

    Rule 8VAC20-780-245-L.

  • 8VAC20-780-540-E

    “The center is required to have one working, battery-operated radio in each building used by children. There radio at the center did not work.”

    Rule 8VAC20-780-540-E.

  • 8VAC20-780-550-E

    “Shelter in place procedures shall be practiced a minimum of twice per year. There was documentation of one shelter in place drill.”

    Rule 8VAC20-780-550-E.

Aug 25, 2025: inspection4 deficiencies
  • 8VAC20-780-130-E

    “The center shall obtain documentation of additional immunizations once every six months for children under the age of two years There were no additional immunization records for Child #2 (shots due in 3/2025) and Child #5 (shots due 5/2025).”

    Rule 8VAC20-780-130-E.

  • 8VAC20-780-420-A

    “Before the child’s first day of attending, parents shall be provided in writing the center’s philosophy, operating information, policies for the arrival and departure of children, policy regarding application of sunscreen, diaper ointment and insect repellent, policy for reporting suspected child abuse, custodial parent’s right to be admitted to the center, policy for communicating an emergency situation, discipline policies, and termination policies. There was no documentation that this information was provided to Child #2 and Child #5.”

    Rule 8VAC20-780-420-A.

  • 8VAC20-780-550-P

    “The center shall maintain a written record of children’s serious and minor injuries in which entries are made the day of occurrence. Injury records for Child #5 dated 4/07/25 did not include staff and parent signatures or two staff signatures. Injury records for Child #5 dated 4/07/25, 5/20/25,and 8/12/25 did not include treatment of the injury and action to prevent reoccurrence.”

    Rule 8VAC20-780-550-P.

  • 8VAC20-780-60-A

    “Each center shall maintain and keep at the center a separate record for each child that contains the name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached. There was only one emergency contact listed in the record of Child #1.”

    Rule 8VAC20-780-60-A.

Oct 9, 2024: inspection2 deficiencies
  • 22.1-289.035-B-3

    “The center must request a search of the central registry prior to the employee’s first day of employment. Staff #1, who had been employed for three days, did not have a central registry search requested.”

    Rule 22.1-289.035-B-3.

  • 8VAC20-780-70

    “Documentation of at least 2 references to character, reputation, and competency are to be checked prior to employment. Staff #1, who has been actively working at the center for the past three days, did not have any completed reference verifications on file.”

    Rule 8VAC20-780-70.

Jul 18, 2024: inspection4 deficiencies
  • (Repeat violation) Based on observation and interview, the center failed to post the findings of the most recent inspection on the premises of the facility.

    “Evidence: The most recent inspection posted at the center was dated 12/17/21. In an exit interview on 7/18/24, the Program Director acknowledged that the findings of the most recent inspection were not posted. The most recent inspection took place on 5/01/24. The inspection paperwork was emailed to the providers on 5/06/24.”

    Rule 22.1-289.011-F.

  • (Repeat violation) Based on review of staff records and an interview, the center failed to ensure that two employees completed the Virginia Department of Education-sponsored orientation course within 90 days of employment.

    “Evidence: There was no documentation in the record of Staff #1 or Staff #2 of completion of the Virginia Department of Education-sponsored orientation course. Staff #1 began employment on 2/20/24. Staff #2 began employment on 8/02/23. In an exit interview on 7/18/24, the Program Director acknowledged that Staff #1 had not completed the course as required and that there was no documentation of course completion in the record of Staff #2.”

    Rule 8VAC20-780-240-A.

  • (Repeat violation) Based on review of children’s records and an interview, the agency failed to maintain information in the child’s record as required.

    “Evidence: The record of Child #1 did not contain the name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached. In an exit interview on 7/18/24, the Program Director acknowledged that two emergency contacts were not listed the child’s file of Child #1.”

    Rule 8VAC20-780-60-A.

  • (Repeat violation) Based on review of staff records and interview, the agency failed to keep staff records as required.

    “Evidence: There was no documentation in the record that Staff #2 possessed the education or experience required by the job position. Staff #2 was serving as Lead Teacher at the time of the inspection. In an exit interview on 7/18/24, the Program Director acknowledged the lack of documentation.”

    Rule 8VAC20-780-70.

May 1, 2024: subsidy health and safety inspection2 deficiencies
  • (Repeat Violation) Based on a review of one staff record (S3) and an interview with a center representative (CR1), the center failed to ensure that all staff who work directly with children shall have current certification in cardiopulmonary resuscitation (CPR) within 90 days of the date of employment.

    “Evidence: There was no documentation of current certification in CPR in the record of S3. In an exit interview on 5/01/24, CR1 acknowledged that there was no documentation of current certification in CPR for S3.”

    Rule 8VAC20-790-600-D-1.

  • (Repeat Violation) Based on a review of one staff record (S3) and an interview with a center representative (CR1), the center failed to ensure that all staff who work directly with children shall have current certification in first aid within 90 days of the date of employment.

    “Evidence: There was no documentation of current certification in first aid in the record of S3. In an exit interview on 5/01/24, CR1 acknowledged that there was no documentation of current certification in first aid for S3.”

    Rule 8VAC20-790-600-D-2.

May 1, 2024: inspection10 deficiencies
  • Based on observation and an interview with a center representative (CR1), the center failed to post the findings of the most recent inspection on the premises of the facility.

    “Evidence: The most recent inspection of the center was 1/26/24. The most recent inspection posted at the center was dated 12/17/21. In an exit interview on 5/01/24, CR1 acknowledged that the findings of the most recent inspection were not posted.”

    Rule 22.1-289.011-F.

  • Based on review of the renewal application and information provided by a center representative (CR1), the applicant for licensure failed to undergo a background check in accordance with the Code of Virginia every five years.

    “Evidence: Sworn statement or affirmation, national criminal background check (fingerprint check), and search of the central registry completed within the last five years were requested for the Manager of the LLC as part of the renewal inspection. CR1 reported in an email on 5/01/24 that the background checks for the Manager of the LLC had not been updated.”

    Rule 22.1-289.036-A.

  • (Repeat Violation) Based on review of three staff records (S1, S2, and S3), and an interview with a center representative (CR1), the center failed to obtain a search of the central registry before 30 days of employment ended for three employees.

    “Evidence: There were no central registry search results in the files of S1, S2, and S3. S1 began employment on 2/20/24. S2 began employment on 8/02/23. S3 began employment on 7/17/23. In an exit interview on 5/01/24, CR1 acknowledged that no results were received and that no follow up was completed after the initial requests were submitted.”

    Rule 8VAC20-770-60-C-2.

  • (Repeat Violation) Based on the review of one child’s record (C5), and an interview with a center representative (CR1), the center failed to ensure that a child had a physical examination within 30 days after the first day of attendance.

    “Evidence: The record of C5 contained a physical examination dated 3/06/24. The first day of attendance for C5 was 9/07/23. In an exit interview on 5/01/24, CR1 acknowledged that the physical was not dated examination within 30 days after the first day of attendance.”

    Rule 8VAC20-780-140-A.

  • Based on the review of one staff record (S3) and an interview with a center representative (CR1), the center failed to ensure that each staff member submitted documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with children.

    “Evidence: The tuberculosis (TB) screening in the record of S3 was dated 10/06/23. S3 began employment on 7/17/23. In an exit interview on 5/01/24, CR1 acknowledged the TB test for S3 was dated after the date of employment.”

    Rule 8VAC20-780-160-A.

  • (Repeat violation) Based on the review of one staff record (S1), and an interview with a center representative (CR1), the center failed to ensure that an employee completed the Virginia Department of Education-sponsored orientation course within 90 days of employment.

    “Evidence: There was no documentation in the record of S1 of completion of the Virginia Department of Education-sponsored orientation course. S1 began employment on 2/20/24. In an exit interview on 5/01/24, CR1 acknowledged that S1 had not completed the course as required.”

    Rule 8VAC20-780-240-A.

  • (Repeat violation) Based on the review of one staff record (S4), and an interview with a center representative (CR1), the center failed to keep staff records as required.

    “Evidence: There was no documentation in the record that S4 completed 16 hours of training appropriate to the age of children in care annually. There was documentation of 3 hours of training between 3/15/23 and 5/01/24 for S4. In an exit interview on 5/01/24, CR1 acknowledged that 16 hours of annual training was not documented.”

    Rule 8VAC20-780-245-A.

  • (Repeat violation) Based on the review of one child’s record (C5), and an interview with a center representative (CR1), the agency failed to maintain information in the child’s record as required.

    “Evidence: The record of C5 did not contain the name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached. In an exit interview on 5/01/24, CR1 acknowledged that there was one emergency contact listed in the file of C5.”

    Rule 8VAC20-780-60-A.

  • (Repeat violation) Based on the review of one staff record (S2), and an interview with a center representative (CR1), the agency failed to keep staff records as required.

    “Evidence: There was no documentation in the record that S2 possessed the education or experience required by the job position. S2 was serving as Lead Teacher at the time of the inspection. In an exit interview on 5/01/24, CR1 acknowledged the lack of documentation.”

    Rule 8VAC20-780-70.

  • Based on the review of one child’s record (C7), and an interview with a center representative (CR1), the center failed to ensure that written parent agreements related to picking up an ill child and notification of a communicable disease were signed by the first day of attendance.

    “Evidence: The parent agreements were signed on 5/01/24. The first day of attendance for C7 was 2/20/24. In an exit interview on 5/01/24, CR1 acknowledged that the parent agreements were not signed by the first day of attendance.”

    Rule 8VAC20-780-90-A.

Jan 26, 2024: inspection7 deficiencies
  • 8VAC20-770-60-C-2

    “Based on review of one new staff record, the facility failed to have documentation of a completed search of the central registry ( CPS check) on file for each staff within the first 30 days of employment. Evidence: Staff 1 (date of employment 8/03/2023) did not have a completed search of the central registry on file. There was no documentation of having submitted the search of the central registry within 7 days of employment as required”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-140-A

    “(Repeat violation) Based on review of six children’s records, the facility failed to have a physical examination for each child within 30 days of attendance. Evidence: Child 1 (date of enrollment 11/30/2023), Child 2 (date of enrollment 11/30/2023), and Child 5 (date of enrollment 8/21/2023) did not have documentation of a physical on file.”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-240-A

    “Based on review of one new staff record, the center did not ensure staff completed the Virginia Department of Education-sponsored orientation course within 90 days of employment. Evidence: Staff 1 (date of employment 803/2023) did not have documentation of completing the Virginia Department of Education-sponsored orientation course within 90 days of employment.”

    Rule 8VAC20-780-240-A.

  • 8VAC20-780-340-C

    The inspectors’ words, 113 words

    “Based on observation and interview, the facility failed to ensure during the stated hours of operation, there always shall be on the premises when one or more children are present one staff member who meets the qualifications of a program leader or program director and an immediately available staff member, volunteer or other employee who is at least 16 years of age, with direct means for communication between the two of them. Evidence: when the Licensing Inspector arrived at the center at approximately 2:00 p.m. on 1/26/2024, Staff 1 was the only person on site supervising 6 napping infants. A second staff did not arrive at the center until approximately 10 minutes later.”

    Rule 8VAC20-780-340-C.

  • 8VAC20-780-350-C

    “Based on observation and record review, the facility failed to maintain the ratio applicable to the youngest child in the group when children are regularly in ongoing mixed age groups. The infants and toddlers are in a combined group daily . Evidence: the youngest child is the group is 14 months. The ratio for infants is 1 staff for every four infants aged birth up to 16 months. Evidence: On 1/26/2024, there were 6 infant and toddlers with one staff person for approximately ten minutes.”

    Rule 8VAC20-780-350-C.

  • 8VAC20-780-500-B

    “(Repeat violation) Based on observation, the facility failed to use a leakproof or plastic-lined storage system that is either foot-operated or used in such a way that neither the staff member’s hand nor the soiled diaper touches an exterior surface of the storage system during disposal. Evidence: there was an open trashcan without a lid in the diapering area that contained diapers.”

    Rule 8VAC20-780-500-B.

  • 8VAC20-780-70

    “Based on review of one new staff record, the facility failed to have required documentation in each file. Two references as to character, reputation, and competence should be checked prior to employment. Evidence: Staff 1 (date of employment 8/03/2023) did not have documentation of two references on file.”

    Rule 8VAC20-780-70.

May 8, 2023: inspection5 deficiencies
  • 8VAC20-780-130-A

    “Based on review of four children’s records, the facility failed to have an immunization record for each child before the child can attend the center. Evidence: Child 2 (date of enrollment 1/2/2023) and Child 3 (date of enrollment 1/9/2023) did not have documentation of an immunization record on file.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-140-A

    “Based on review of four children’s records, the facility failed to have a physical examination for each child within 30 days of attendance. Evidence: Child 2 (date of enrollment 1/2/2023) and Child 3 (date of enrollment 1/09/2023) did not have documentation of a physical on file.”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-260-A

    “Based on review of inspection reports, the facility failed to ensure that an annual fire inspection was conducted by the appropriate fire official having jurisdiction. Evidence: The last fire inspection on file was dated 6/4/2021. Staff verified that there had not been a fire inspection completed since 6/4/2021.”

    Rule 8VAC20-780-260-A.

  • 8VAC20-780-560-J

    “Based on observation, the facility failed to clean and sanitize tables after each use for feeding. Evidence: the tables were not cleaned and sanitized after the children had afternoon snack.”

    Rule 8VAC20-780-560-J.

  • 8VAC20-780-60-A

    “Based on review of four children’s files, the facility failed to have required information in each child’s file. Evidence: Child 1 did not have the address for the parent or the name and address of the parent’s employment. Child 3 did not have documentation of the address of two designated people to contact in an emergency if a parent cannot be reached.”

    Rule 8VAC20-780-60-A.

Dec 21, 2022: subsidy health and safety inspection2 deficiencies
  • 8VAC20-790-600-D-1

    “Based on staff interview and review of two staff records, the facility failed to have each staff current in cardiopulmonary resuscitation (CPR). Evidence: Staff A had CPR certification that expired 11/04/2022.”

    Rule 8VAC20-790-600-D-1.

  • 8VAC20-790-600-D-2

    “Based on staff interview and review of two staff records, the facility failed to have each staff current in first aid certification. Evidence: Staff A had first aid certification that expired 11/04/2022.”

    Rule 8VAC20-790-600-D-2.

Dec 21, 2022: inspection6 deficiencies
  • 8VAC20-780-140-A

    “Based on review of seven children’s records, the facility failed to have a physical examination for each child prior to or within 30 days after the first day of attendance. Evidence: Child 5 (date of enrollment 10/14/2022) did not have documentation of a physical in the file.”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-150-B

    “Based on review of 7 children’s records, the facility failed to ensure that each child’s immunization record received at enrollment was signed by a physician, his designee, or an official of a local health department. Evidence: The immunization record on file for Child 5 (date of enrollment 10/14/2022) was not signed by a physician or his designee.”

    Rule 8VAC20-780-150-B.

  • 8VAC20-780-245-A

    “Based on review of two staff records, the facility failed to have each staff member complete the required hours of annual training. Evidence: Staff A (date of hire 8/3/2020) and Staff B (date of hire 5/14/2019) had 0 hours of documented training this year. Staff are required to obtain at least 16 hours of training appropriate to the age of children in care.”

    Rule 8VAC20-780-245-A.

  • 8VAC20-780-260-A

    “Based on review of records and staff interview, the facility failed to have documentation of an annual fire inspection. Evidence: the last documented fire inspection was conducted 6/10/2021.”

    Rule 8VAC20-780-260-A.

  • 8VAC20-780-500-B

    “Based on observation, the facility failed to have a non-absorbent surface for diapering. Evidence: the two diaper pads in the changing room were worn with holes and tears in several places. The pads were no longer nonabsorbent.”

    Rule 8VAC20-780-500-B.

  • 8VAC20-780-80-A

    “Based on observation and staff interview, the facility failed to have an accurate written record of daily attendance that documents the arrival and departure of each child as it occurs. Evidence: the sign in/sign out sheet indicated there were six children in care, but there were seven present. Child 7 was not signed in.”

    Rule 8VAC20-780-80-A.

All 20 visits on record
Visits on record
DateVisitWhat the record says
Mar 30, 2026Subsidy health and safety inspection5 violations cited
Aug 25, 2025Subsidy health and safety inspectionNo violations cited
Aug 25, 2025Inspection4 violations cited
Apr 17, 2025Subsidy health and safety inspectionNo violations cited
Apr 17, 2025InspectionNo violations cited
Oct 9, 2024Subsidy health and safety inspectionNo violations cited
Oct 9, 2024Inspection2 violations cited
Jul 18, 2024Inspection4 violations cited
May 1, 2024Subsidy health and safety inspection2 violations cited
May 1, 2024Inspection10 violations cited
Jan 26, 2024Subsidy health and safety inspectionNo violations cited
Jan 26, 2024Inspection7 violations cited
May 8, 2023Subsidy health and safety inspectionNo violations cited
May 8, 2023Inspection5 violations cited
Dec 21, 2022Subsidy health and safety inspection2 violations cited
Dec 21, 2022Inspection6 violations cited
Apr 28, 2022Subsidy health and safety inspectionNo violations cited
Apr 28, 2022InspectionNo violations cited
Dec 17, 2021Subsidy health and safety inspectionNo violations cited
Dec 17, 2021InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Nov 7, 2026.
  • A current subsidy provider.
  • Ages: 1 year - 2 years 6 months.
  • Capacity: 32 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 232 child care providers in Henrico County, the middle value for violations cited in the last three years was 10; this one had 34.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

11 of the 232 in Henrico County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Landmark Baptist Church4
Ollie Harvey25
Ms. Theodora Jones0
New Bridge Baptist Church11
Kids -N- Us Inc.11
Ms. Sandra Nicholas27
Love and Learn Child Care, LLC This child care provider34
Young Men’s Christian Association of Greater Richmond - Adams14
Ms. Latrice Tyler2
Worship and Praise United Methodist Church48
Ms. Kanikka Blakely7
Love and Learn Child Care, LLC21

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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