Hearth Record

STEP Inc.- Rocky Mount

A child day center in Rocky Mount, Virginia 24151

200 Dent Street, Rocky Mount, Virginia 24151. (540) 483-5142, ext. 3015.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 14 deficiencies in 8 months of the last 36. Last cited Jul 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

24 inspections on record, the latest on Jul 15, 2026.

14 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

14 deficiencies in 8 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 2, 2026.

14 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Jul 15, 2026: subsidy health and safety inspection4 deficiencies
  • The center is required to have employees undergo background checks every five years.

    “The central registry for Staff 1 was updated four months after the required five-year time requirement.”

    Rule 22.1-289.035-A.

  • Repeat violation

    “Staff members shall submit documentation of a negative tuberculosis (TB) screening at the time of employment and prior to coming into contact with children. The TB screening for Staff 2 was obtain one week after employment.”

    Rule 8VAC20-780-160-A.

  • Repeat violation

    “Medications shall be kept in a locked place using a safe locking method that prevents access to children. The medication bag, which contained medications, in Classroom 5 was not locked.”

    Rule 8VAC20-780-510-L.

  • Documentation that two or more references as to character and reputation as well as competency were checked before employment.

    “The references for Staff 2 were checked two months after employment. The references for Staff 5 were checked three weeks after employment.”

    Rule 8VAC20-780-70.

May 14, 2026: inspection2 deficiencies
  • Children under 10 years of age always shall be within actual sight and sound supervision of staff.

    “05/13/2026, as staff in Classroom 1 were bringing children inside from the playground to the classroom, Child 1 (age 3 years) darted into the hallway restroom. Staff were unaware the child left the group. Child 1 was not within actual sight and sound supervision of staff for approximately 2 minutes before being found by another staff.”

    Rule 8VAC20-780-340-F.

  • The center shall be in compliance with the center’s own policies and procedures that are required by the standards.

    “The center has a policy that staff are responsible for making sure that no child is left unsupervised. 05/13/2026, as staff in Classroom 1 were bringing children inside from the playground to the classroom, Child 1 (age 3 years) darted into the hallway restroom. Staff were unaware the child left the group. Child 1 was left alone and unsupervised in the restroom and hallway of the center for approximately two minutes before being found by another staff.”

    Rule 8VAC20-780-40-E.

Feb 18, 2026: subsidy health and safety inspection1 deficiency
  • The center is required to obtain documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with the children; the screening shall have been complete within the last 30 days of the date of employment.

    “There was not a tuberculosis screening available for review for Staff 3, who has been employed for 3 months.”

    Rule 8VAC20-780-160-A.

Sep 11, 2025: inspection3 deficiencies
  • Cots used by children other than infants during the designated rest period shall have linens consisting of a top cover and a bottom cover or a one-piece covering which is open on three edges.

    “In Classroom 6, there were 10 children that did not have a bottom cover while on their cots during the designated rest period. In Classroom 8, there was 1 child without a top or bottom cover and 2 children that did not have a bottom cover while on their cots during the designated rest period.”

    Rule 8VAC20-780-450-A.

  • Medication shall be kept in a locked place using a safe locking method that prevents access by children.

    “The backpack containing the medications in Classroom 7 was not locked.”

    Rule 8VAC20-780-510-L.

  • For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs.

    “There were 11 children present in Classroom 8 and there was a total of 12 children marked as present on the daily attendance record. The daily attendance did not document the departure of each child as it occurred.”

    Rule 8VAC20-780-80-A.

Mar 12, 2025: inspection1 deficiency
  • Behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts.

    “Staff 1 pushed two children apart in efforts to separate the two children, resulting in Child 1 (5 years old) hitting the back of their head on a retaining wall on the outdoor playground. Staff 1 got close to the child and pointed their finger in the child’s face.”

    Rule 8VAC20-780-400-B.

Feb 3, 2025: inspection1 deficiency
  • The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction.

    “The most recent fire inspection was overdue by 4 months.”

    Rule 8VAC20-780-260-A.

Nov 21, 2024: complaint inspection1 deficiency
  • Complaint related

    “The center shall maintain a written record of children’s serious and minor injuries in which entries are made the day of the occurrence. Staff 2 confirmed that on 11/14/2024, Child 1 had a visible mark near their eye at the time of their departure from the center that was not there at their arrival. Staff 2 confirmed that there was not a written record of the minor injury.”

    Rule 8VAC20-780-550-P. From a complaint.

Feb 12, 2024: inspection1 deficiency
  • Based on observation and staff interviews, the center failed to ensure that children three years of age or younger may not be offered foods that are considered to be potential choking hazards.

    “Evidence: Sliced peaches were observed being served to the children in the STEP 6 and STEP 7 classrooms for lunch during the 02/12/2024 inspection. Staff 3 verified that there was a total of 12 three-year-old children in the STEP 6 class present when the lunch was served. Staff 8 verified that there was a total of 2 three-year-old children present in the STEP 7 class when the lunch was served.”

    Rule 8VAC20-780-560-F-4.

Aug 28, 2023: inspection1 deficiency
  • Based on observations, the center failed to ensure that children’s hands shall be washed with soap and running water after toileting.

    “Evidence: The handwashing sinks are located outside of the restroom in each classroom. Child 1 was observed exiting the classroom restroom and immediately returning to the play area. Child 1 did not wash their hands with soap and running water after toileting.”

    Rule 8VAC20-780-500-A.

Jul 7, 2022: inspection3 deficiencies
  • Based on document review and discussion, the center failed to obtain an annual fire inspection report from the appropriate fire official having jurisdiction.

    “Evidence: The most recent fire inspection available for review during the inspection was from 10/2020.”

    Rule 8VAC20-780-260-A.

  • Based on observation and discussion, the center failed to ensure that in areas used by children of preschool age or younger electrical outlets shall have protective covers.

    “Evidence: There were a total of 12 uncovered electrical outlets in classroom 6.”

    Rule 8VAC20-780-290-A-3.

  • Based on observation and discussion, the center failed to ensure that practice evacuation drills are implemented monthly.

    “Evidence: There was not a practice evacuation drill conducted for the month of May 2022.”

    Rule 8VAC20-780-550-D.

All 24 visits on record
Visits on record
DateVisitWhat the record says
Jul 15, 2026Subsidy health and safety inspection4 violations cited
May 14, 2026Inspection2 violations cited
Feb 18, 2026Subsidy health and safety inspection1 violation cited
Sep 11, 2025Subsidy health and safety inspectionNo violations cited
Sep 11, 2025Inspection3 violations cited
Apr 2, 2025Complaint inspectionNo violations cited
Apr 2, 2025Complaint inspectionNo violations cited
Mar 12, 2025Inspection1 violation cited
Feb 3, 2025Subsidy health and safety inspectionNo violations cited
Feb 3, 2025Inspection1 violation cited
Nov 21, 2024Complaint inspection1 violation cited
Jul 22, 2024Subsidy health and safety inspectionNo violations cited
Jul 22, 2024InspectionNo violations cited
Feb 12, 2024Subsidy health and safety inspectionNo violations cited
Feb 12, 2024Inspection1 violation cited
Sep 11, 2023InspectionNo violations cited
Aug 28, 2023Subsidy health and safety inspectionNo violations cited
Aug 28, 2023Inspection1 violation cited
Jan 27, 2023Subsidy health and safety inspectionNo violations cited
Jan 27, 2023InspectionNo violations cited
Jul 7, 2022Subsidy health and safety inspectionNo violations cited
Jul 7, 2022Inspection3 violations cited
Jan 24, 2022InspectionNo violations cited
Jan 24, 2022Subsidy health and safety inspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Aug 1, 2028.
  • A current subsidy provider.
  • Ages: 1 month - 5 years 11 months.
  • Capacity: 100 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 3 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 26 child care providers in Franklin County, the middle value for violations cited in the last three years was 7; this one had 14.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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