Irene’s Hands Family Child Care
A family child care home in Durham, North Carolina 27704
3603 Grouse Court, Durham, North Carolina 27704. (919) 949-5072.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 11 violations in the last three years
- Oct 72026 the latest visit on record
- 8 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
8 DCDEE visits in the last three years, the latest on Oct 7, 2026.
11 violations cited in the last three years, 11 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
11 violations in 6 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Oct 7, 2026: unannounced1 violation
-
Authorization for up to 6 months to administer prescription or over-the-counter medication, when needed, for chronic medical conditions and for allergic reactions was not in writing and did not contain information required by rule 10 NCAC 09 .1720(c)(6)(A-I).
“The medication authorization form for the Epi-pen did not contain the parent signature.”
May 7, 2026: unannounced3 violations
-
Application did not include names and contact information of individuals to whom the operator may release the child as authorized by the person who signs the application.
“Two children’s applications did not include individuals other than the parent for release.”
-
Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division.
“The last documented outdoor inspection was completed on 3/6/26.”
-
Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily.
“This information was not posted in the infant sleeping area.”
Dec 11, 2025: unannounced2 violations
-
Electrical outlets not in use were not covered.
“Two outlets in the bathroom were not covered.”
-
Products that are labeled “keep out of reach of children” without any other warnings, were not stored on a shelf or in an unlocked cabinet that is five feet above the finished floor.
“There were several products stored underneath the bathroom cabinet and drawer in the children’s bathroom.”
May 21, 2025: unannounced2 violations
-
Electrical outlets not in use were not covered.
“Two outlets were not covered in the bathroom.”
-
Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three.
“Plastic bags were in an unlocked cabinet in the kitchen and foam pool noodles were in the child care space accessible to the children under the age of three.”
Nov 14, 2024: unannounced1 violation
-
Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training.
“The ITS-SIDS training for the operator expired on 10/9/24.”
Dec 14, 2023: unannounced2 violations
-
Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.
“There were potentially hazardous products in an unlocked cabinet and drawer in the children’s bathroom.”
-
Electrical outlets not in use were not covered.
“There were three uncovered outlets, along the children’s path to their bathroom.”
All 8 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 7, 2026 | Unannounced visit | 1 violation cited |
| May 7, 2026 | Unannounced visit | 3 violations cited |
| Mar 11, 2026 | Unannounced visit | No violations cited |
| Dec 11, 2025 | Unannounced visit | 2 violations cited |
| May 21, 2025 | Unannounced visit | 2 violations cited |
| Nov 14, 2024 | Unannounced visit | 1 violation cited |
| May 29, 2024 | Unannounced visit | No violations cited |
| Dec 14, 2023 | Unannounced visit | 2 violations cited |
Is it licensed?
- Family Child Care Home, holding a Five Star Family CC Home License since Oct 9, 2026.
- Licensed for 8 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 32002315.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Irene’s Hands Family Childcare LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 225 child care providers in Durham County, the middle value for violations cited in the last three years was 9; this one had 11.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Irene’s Hands Family Child Care This child care provider | 11 |
| Bright Horizons at North Durham | 25 |
| Peggie Moore Day Care Home | 8 |
| Care Bear Home Day Care | 31 |
| Little Learners Day Care Center | 21 |
| Kadejah’s Playhouse | 14 |
| Palmer Step 1, 2, 3, Day Care | 26 |
| Raven’s Wonderland | 29 |
| Tendercare Learning Center | 17 |
| Merrick-Moore Sac Club | 2 |
| Club Blvd Sac Club | 3 |
| Holt Sac Club | 7 |
| Sunshine Smiles Academy | 21 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.