Tendercare Learning Center
A child care center in Durham, North Carolina 27704
3617 Duke Homestead Road, Durham, North Carolina 27704. (919) 471-8815.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 17 violations in the last three years
- Jul 92026 the latest visit on record
- 30 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
8 DCDEE visits in the last three years, the latest on Jul 9, 2026.
17 violations cited in the last three years, 17 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
17 violations in 7 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Jul 9, 2026: unannounced2 violations
-
Emergency medical care information was not on file in the center on the child’s first day of attendance and/or was not updated as changes occurred or at least annually for each child.
“The emergnecy information for three children has not been updated since 2023.”
-
The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees.
“The temperature in the infant classroom was 76 degrees.”
Mar 26, 2026: unannounced1 violation
-
Center staff did not comply with the safe sleep policy.
“An infant was asleep in the crib with a blanket.”
Feb 18, 2026: unannounced2 violations
-
A copy of the incident report was not given to the parent.
“A child was injured on 11/3/25 and the incident report was not given to the parent.”
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Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.
“An incident report was not completed for a child that was injured on 11/3/25.”
Jul 21, 2025: unannounced4 violations
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All equipment and furnishings were not in good repair.
“The playground equipment was covered in tree sap and dirt.”
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Emergency information did not include name, address, and telephone number of parent or other emergency contact person.
“The emergency information for one child currently enrolled was last completed on 10/29/21.”
-
The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees.
“There was not a device in the infant classroom to monitor the temperature.”
-
The written feeding plan was not modified as the child’s needs changed.
“The feeding schedules for the three infants enrolled were not modified as their needs changed.”
Jan 15, 2025: unannounced1 violation
-
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“In space #1 there were art supplies in ziploc bags stored on a shelf within reach of the children under three years of age.”
Aug 1, 2024: unannounced5 violations
-
A written statement from each child’s parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available.
“One child currently enrolled did not have this information on file. Two forms had expired for two children currently enrolled.”
-
Application did not include the names of individuals to whom the center may release the child, as authorized by the person who signs the application.
“This was not on file for one child currently enrolled.”
-
Emergency information did not name child’s health care professional.
“This was not on file for one child currently enrolled.”
-
The safe sleep policy did not contain the required information.
“The safe sleep policy given to the parent’s of the infant enrolled did not contain the required information.”
-
The written feeding plan did not include the type of milk, formula or food and/or the frequency of the feedings.
“The feeding schedule on file for the infant was not completed by the parent.”
Jan 31, 2024: unannounced2 violations
-
All stationary equipment, more than 18 inches high, was not installed over protective surfacing.
“There was no measurable surfacing for the stationary pieces of playground equipment.”
-
An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted.
“(omit posting for centers located in a residence)”
All 8 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jul 9, 2026 | Unannounced visit | 2 violations cited |
| Mar 26, 2026 | Unannounced visit | 1 violation cited |
| Feb 18, 2026 | Unannounced visit | No violations cited |
| Feb 18, 2026 | Unannounced visit | 2 violations cited |
| Jul 21, 2025 | Unannounced visit | 4 violations cited |
| Jan 15, 2025 | Unannounced visit | 1 violation cited |
| Aug 1, 2024 | Unannounced visit | 5 violations cited |
| Jan 31, 2024 | Unannounced visit | 2 violations cited |
Is it licensed?
- Child Care Center, holding a Three Star Center License since Mar 16, 2018.
- Licensed for 30 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 32001166.
- Restriction: Other - Meeting reduced group size by 1 from 7 point level.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Hall, Annie M.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 3 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 225 child care providers in Durham County, the middle value for violations cited in the last three years was 9; this one had 17.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Bright Horizons at North Durham | 25 |
| Peggie Moore Day Care Home | 8 |
| Care Bear Home Day Care | 31 |
| Little Learners Day Care Center | 21 |
| Kadejah’s Playhouse | 14 |
| Palmer Step 1, 2, 3, Day Care | 26 |
| Raven’s Wonderland | 29 |
| Tendercare Learning Center This child care provider | 17 |
| Merrick-Moore Sac Club | 2 |
| Club Blvd Sac Club | 3 |
| Holt Sac Club | 7 |
| Sunshine Smiles Academy | 21 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.