Hearth Record

Care Bear Home Day Care

A family child care home in Durham, North Carolina 27704

3311 Prudence St, Durham, North Carolina 27704. (919) 381-8478.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 29 violations in 6 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

8 DCDEE visits in the last three years, the latest on Sep 17, 2026.

31 violations cited in the last three years, 31 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

29 violations in 6 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 3, 2026.

29 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Sep 17, 2026: unannounced5 violations
  • Children’s special diets or food allergies were not posted in the food preparation area and/or in the child’s eating area.

    “The food allergy for one child enrolled was not posted.”

    Rule Children's special diets or food allergies were not posted in the food preparation area and/or in the child's eating area.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 28, 2026. Correction verified: by a letter from the provider.

  • Home was not equipped with either an electrically operated smoke detector with a battery back-up; or both an electrically operated detector and a battery operated detector located next to each other.

    “The electrically operated smoke detector with battery backup and battery-operated smoke detector were not operating today.”

    Rule Home was not equipped with either an electrically operated smoke detector with a battery back-up; or both an electrically operated detector and a battery operated detector located next to each other.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 28, 2026. Correction verified: by a letter from the provider.

  • Operator did not provide a written statement to parents regarding the smoking and tobacco restriction.

    “One child currently enrolled did not have a written statement regarding the smoking and tobacco restriction.”

    Rule Operator did not provide a written statement to parents regarding the smoking and tobacco restriction.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 28, 2026. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “The operator did not provide the required beverage(s). Milk or 100% juice was not served with breakfast.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 28, 2026. Correction verified: by a letter from the provider.

  • The EPR Plan did not include the date of the last revision of the plan.

    “The last revision of the EPR Plan was 11/2/24.”

    Rule The EPR Plan did not include the date of the last revision of the plan.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 28, 2026. Correction verified: by a letter from the provider.

Apr 15, 2026: unannounced2 violations
  • Home was not equipped with either an electrically operated smoke detector with a battery back-up; or both an electrically operated detector and a battery operated detector located next to each other.

    “The electrically operated smoke detector was not operating during the visit.”

    Rule Home was not equipped with either an electrically operated smoke detector with a battery back-up; or both an electrically operated detector and a battery operated detector located next to each other.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2026. Correction verified: by a letter from the provider.

  • Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three.

    “A plastic bag storing clothes was in a child’s cubby accessible to the child under the age of three.”

    Rule Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2026. Correction verified: by a letter from the provider.

Oct 1, 2025: unannounced9 violations
  • Application did not include names and contact information of individuals to whom the operator may release the child as authorized by the person who signs the application.

    “One child’s application did not include an individual other than the guardian for release in case of an emergency.”

    Rule Application did not include names and contact information of individuals to whom the operator may release the child as authorized by the person who signs the application.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 8, 2025. Correction verified: by a letter from the provider.

  • Application did not include the names and the phone numbers of the child’s physician and the persons to be contacted in an emergency situation.

    “One child’s application did not include the physician information.”

    Rule Application did not include the names and the phone numbers of the child's physician and the persons to be contacted in an emergency situation.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 8, 2025. Correction verified: by a letter from the provider.

  • At least one 5 lb 2-A:10-B:C type fire extinguisher was not readily accessible for every 2500 square feet of floor space in the home.

    “The gauge on the fire extinguisher was in the red zone to the left indicating it needs to be refilled.”

    Rule At least one 5 lb 2-A:10-B:C type fire extinguisher was not readily accessible for every 2500 square feet of floor space in the home.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 8, 2025. Correction verified: by a letter from the provider.

  • Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator’s own preschool children.

    “Attendance records were not maintained daily for the following months: April, May, July, August, and September.”

    Rule Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 8, 2025. Correction verified: by a letter from the provider.

  • Operator did not provide a written statement to parents regarding the smoking and tobacco restriction.

    “This was not on file for one child currently enrolled.”

    Rule Operator did not provide a written statement to parents regarding the smoking and tobacco restriction.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 8, 2025. Correction verified: by a letter from the provider.

  • Summary of the NC Child Care Law was not given to each child’s parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file.

    “This information was not on file for one child currently enrolled.”

    Rule Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 8, 2025. Correction verified: by a letter from the provider.

  • The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current.

    “The EPR Plan was not updated or available for review.”

    Rule The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 9, 2025. Correction verified: by a letter from the provider.

  • The professional development plan was not maintained in the personnel file.

    “The professional development plan was not completed.”

    Rule The professional development plan was not maintained in the personnel file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 8, 2025. Correction verified: by a letter from the provider.

  • The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home.

    “Parents did not sign a statement acknowledging the receipt and explanation of the plan. Parents did not give written permission for their child to be transported by the operator for specific routine tasks that are included on the written schedule. This was not on file for one child currently enrolled.”

    Rule The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 8, 2025. Correction verified: by a letter from the provider.

Mar 24, 2025: unannounced4 violations
  • A valid qualification letter was not on file and available for review at the facility.

    “A qualification letter was not on file for one household member.”

    Rule A valid qualification letter was not on file and available for review at the facility.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 1, 2025. Correction verified: by a letter from the provider.

  • Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.

    “There was can of lysol spray on the kitchen table, a can of Gorilla Adhesive spray and bleach on top of the refrigerator, bottles of swiffer solution and swiffer wipes on top of a shelf in the kitchen. All of the hazardous products were not in locked storage.”

    Rule Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.. Corrected during the inspection.

  • Health questionnaire was not completed annually.

    “The last documented health questionnaire was completed on 1/4/24.”

    Rule Health questionnaire was not completed annually.. Corrected during the inspection.

  • Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division.

    “The outdoor inspections were not available for review.”

    Rule Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 1, 2025. Correction verified: by a letter from the provider.

Oct 23, 2024: unannounced4 violations
  • A valid qualification letter was not on file and available for review at the facility.

    “Qualification letters for two household members were not on file.”

    Rule A valid qualification letter was not on file and available for review at the facility.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 5, 2024. Correction verified: by a letter from the provider.

  • Application did not include the names and the phone numbers of the child’s physician and the persons to be contacted in an emergency situation.

    “One child currently enrolled did not have the physician information listed on the application.”

    Rule Application did not include the names and the phone numbers of the child's physician and the persons to be contacted in an emergency situation.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 5, 2024. Correction verified: by a letter from the provider.

  • Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator’s own preschool children.

    “Attendance was not documented on 10/22/24 for the children enrolled on 1st shift. Attendance was not documented during the month of October for the child enrolled on 2nd and 3rd shift.”

    Rule Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 5, 2024. Correction verified: by a letter from the provider.

  • Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home.

    “This was not on file for two children currently enrolled.”

    Rule Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 5, 2024. Correction verified: by a letter from the provider.

May 23, 2024: unannounced5 violations
  • Activity plan did not reflect that children have at least four different activities daily, at least one of which is outdoors.

    “The posted activity plans were the plans posted in November 2023 to correct the violation cited during the 11/6/23 visit.”

    Rule Activity plan did not reflect that children have at least four different activities daily, at least one of which is outdoors.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 5, 2024. Correction verified: by a letter from the provider.

  • Copy of each child’s health assessment, including the operator’s own preschool child(ren), was not on file within 30 days of enrollment.

    “The child, who began attending on 2/10/24, did not have a medical assessment on file.”

    Rule Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 10, 2024. Correction verified: by a letter from the provider.

  • Copy of each child’s immunization record, including the operator’s own preschool child(ren), was not on file.

    “The child, who began attending on 2/10/24, did not have an immunization record on file.”

    Rule Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 10, 2024. Correction verified: by a letter from the provider.

  • Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy.

    “The child, who began attending on 2/10/24, did not have the signed policy on file.”

    Rule Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 5, 2024. Correction verified: by a letter from the provider.

  • Operator did not provide a written statement to parents regarding the smoking and tobacco restriction.

    “The child, who began attending on 2/10/24, did not have a signed statement on file.”

    Rule Operator did not provide a written statement to parents regarding the smoking and tobacco restriction.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 5, 2024. Correction verified: by a letter from the provider.

Nov 6, 2023: unannounced2 violations
  • Activity plan did not reflect that children have at least four different activities daily, at least one of which is outdoors.

    “The operator did not have any current activity plans to review.”

    Rule Activity plan did not reflect that children have at least four different activities daily, at least one of which is outdoors.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 24, 2023. Correction verified: by a letter from the provider.

  • Operator did not provide a written statement to parents regarding the smoking and tobacco restriction.

    “Two children needed a signed “no smoking” statement on file.”

    Rule Operator did not provide a written statement to parents regarding the smoking and tobacco restriction.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 24, 2023. Correction verified: by a letter from the provider.

All 8 visits on record
Visits on record
DateVisitWhat the record says
Sep 17, 2026Unannounced visit5 violations cited
Apr 15, 2026Unannounced visit2 violations cited
Mar 19, 2026Unannounced visitNo violations cited
Oct 1, 2025Unannounced visit9 violations cited
Mar 24, 2025Unannounced visit4 violations cited
Oct 23, 2024Unannounced visit4 violations cited
May 23, 2024Unannounced visit5 violations cited
Nov 6, 2023Unannounced visit2 violations cited

Is it licensed?

  • Family Child Care Home, holding a Three Star Family CC Home License since Oct 2, 2026.
  • Licensed for 8 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 32000179.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Guy, Deloris W..
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 3 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 225 child care providers in Durham County, the middle value for violations cited in the last three years was 9; this one had 31.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

11 of the 225 in Durham County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Bright Horizons at North Durham25
Peggie Moore Day Care Home8
Care Bear Home Day Care This child care provider31
Little Learners Day Care Center21
Kadejah’s Playhouse14
Palmer Step 1, 2, 3, Day Care26
Raven’s Wonderland29
Tendercare Learning Center17
Merrick-Moore Sac Club2
Club Blvd Sac Club3
Holt Sac Club7
Sunshine Smiles Academy21

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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