Sunshine Smiles Academy
A child care center in Durham, North Carolina 27704
2611 Broad Street, Durham, North Carolina 27704. (919) 317-1500.
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The short answer
- 21 violations in the last three years
- Oct 52026 the latest visit on record
- 95 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
11 DCDEE visits in the last three years, the latest on Oct 5, 2026.
21 violations cited in the last three years, 19 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
14 violations in 6 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Oct 5, 2026: unannounced3 violations
-
A valid qualification letter was not on file and available to review at the facility.
“A valid qualification letter was not on file for one staff present today.”
-
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“In space #1 and space #6 ziploc bags with clothing were stored in children’s cubbies within reach of children under three years of age.”
-
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
“One staff did not complete and submit required forms to complete a criminal background check, prior to the expiration date of the qualification letter.”
May 21, 2026: unannounced1 violation
-
All children were not held or placed in feeding chairs or other appropriate apparatus to be fed.
“On 5/5/26 a child was observed lying on a boppy pillow drinking a bottle.”
Sep 3, 2025: unannounced5 violations
-
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“A bottle of goo-gone spray gel was not in locked storage in space #111.”
-
All stationary equipment, more than 18 inches high, was not installed over protective surfacing.
“The mulch measured 3 inches in depth around the stationary equipment.”
-
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“The benadryl in space #110 was not in locked storage.”
-
Parent’s medication authorization did not include required information.
“A medication authorization form was not on file for the epi-pen in in space #110.”
-
Screen time was offered to children under three years of age.
“The children under three years of age had access to screen time in space #115.”
Mar 11, 2025: unannounced2 violations
-
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“There were plastic bags containing art materials in space# 108 and 115 and children’s clothes in space #106 accessible to the children under three years of age.”
-
The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees.
“There was not a thermostat in the infant classroom to monitor the temperature.”
Aug 29, 2024: unannounced1 violation
-
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.
“The prescription for the epi-pen in space #115 expired on 7/25/24.”
Apr 3, 2024: unannounced2 violations
-
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.
“Six staff had not completed the Recognizing and Responding to Child Maltreatment training again as part of the five year requirement.”
-
Staff/child ratios applicable to a classroom, were not posted in each classroom.
“The chart was not posted in classroom space #5.”
Nov 21, 2023: unannounced1 violation
-
The staff/child ratios for children, two years and older, during naptime were not maintained by having at least one person in each room, visually supervising all children and the total number of required staff on the premises within calling distance of each room occupied by children.
“During today’s visit during naptime there was one teacher in classroom space #6 with 12 children (ages 3 and 4). During today’s visit during naptime there was one teacher in classroom space #1 with 15 children (ages 2 and 3). There was no additional staff on the premises to assist in either classroom, if needed.”
Nov 8, 2023: unannounced6 violations
-
All equipment and furnishings were not in good repair.
“The teacup spinner on the playground has broken into two pieces. It needed to be removed from the area for repairs.”
-
All stationary equipment, more than 18 inches high, was not installed over protective surfacing.
“Additional surfacfing was needed around the large multi-purpose climber and at the exit point of the two green slides.”
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Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
“There was one infant enrolled in classroom space #4. The teacher stated that a sleep monitoring chart was not being maintained for that child.”
-
Parent’s medication authorization did not include required information.
“(1) Permission slips for administering Albuterol to two children in classroom space #6 and to administer Diazepam to a child in classroom space #3 had expired. (2) A child in classroom space #3 had Flovent to administer for asthma. The medication did not have the child’s name of it, and there was no permission slip for the medication.”
-
Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.
“A child in classroom space #2 had an Epi-Pen for an egg, peanut, and tree nut allergy. The allergy information was not posted in the classroom (eating area) or in the kitchen (food prep area).”
-
When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information.
“An infant in classroom space #5 had teething medication. The teacher could not locate documentation to show the date and time the medication had been administered to the child.”
All 11 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 5, 2026 | Unannounced visit | 3 violations cited |
| May 21, 2026 | Unannounced visit | 1 violation cited |
| Mar 2, 2026 | Unannounced visit | No violations cited |
| Sep 3, 2025 | Unannounced visit | 5 violations cited |
| Mar 11, 2025 | Unannounced visit | 2 violations cited |
| Aug 29, 2024 | Unannounced visit | 1 violation cited |
| May 13, 2024 | Announced visit | No violations cited |
| Apr 3, 2024 | Unannounced visit | 2 violations cited |
| Nov 28, 2023 | Unannounced visit | No violations cited |
| Nov 21, 2023 | Unannounced visit | 1 violation cited |
| Nov 8, 2023 | Unannounced visit | 6 violations cited |
Is it licensed?
- Child Care Center, holding a Four Star Center License since Aug 17, 2018.
- Licensed for 95 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 32001697.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Sunshine Smiles Academy, Inc..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 4 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 225 child care providers in Durham County, the middle value for violations cited in the last three years was 9; this one had 21.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Bright Horizons at North Durham | 25 |
| Peggie Moore Day Care Home | 8 |
| Care Bear Home Day Care | 31 |
| Little Learners Day Care Center | 21 |
| Kadejah’s Playhouse | 14 |
| Palmer Step 1, 2, 3, Day Care | 26 |
| Raven’s Wonderland | 29 |
| Tendercare Learning Center | 17 |
| Merrick-Moore Sac Club | 2 |
| Club Blvd Sac Club | 3 |
| Holt Sac Club | 7 |
| Sunshine Smiles Academy This child care provider | 21 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.