Hearth Record

Sunshine Smiles Academy

A child care center in Durham, North Carolina 27704

2611 Broad Street, Durham, North Carolina 27704. (919) 317-1500.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 14 violations in 6 months of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

11 DCDEE visits in the last three years, the latest on Oct 5, 2026.

21 violations cited in the last three years, 19 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

14 violations in 6 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.

14 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Oct 5, 2026: unannounced3 violations
  • A valid qualification letter was not on file and available to review at the facility.

    “A valid qualification letter was not on file for one staff present today.”

    Rule A valid qualification letter was not on file and available to review at the facility..

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In space #1 and space #6 ziploc bags with clothing were stored in children’s cubbies within reach of children under three years of age.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 19, 2026. Correction verified: by a letter from the provider.

  • Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).

    “One staff did not complete and submit required forms to complete a criminal background check, prior to the expiration date of the qualification letter.”

    Rule Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance)..

May 21, 2026: unannounced1 violation
  • All children were not held or placed in feeding chairs or other appropriate apparatus to be fed.

    “On 5/5/26 a child was observed lying on a boppy pillow drinking a bottle.”

    Rule All children were not held or placed in feeding chairs or other appropriate apparatus to be fed.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 29, 2026. Correction verified: by a letter from the provider.

Sep 3, 2025: unannounced5 violations
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “A bottle of goo-gone spray gel was not in locked storage in space #111.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • All stationary equipment, more than 18 inches high, was not installed over protective surfacing.

    “The mulch measured 3 inches in depth around the stationary equipment.”

    Rule All stationary equipment, more than 18 inches high, was not installed over protective surfacing.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 17, 2025. Correction verified: by a letter from the provider.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “The benadryl in space #110 was not in locked storage.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Corrected during the inspection.

  • Parent’s medication authorization did not include required information.

    “A medication authorization form was not on file for the epi-pen in in space #110.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 17, 2025. Correction verified: by a letter from the provider.

  • Screen time was offered to children under three years of age.

    “The children under three years of age had access to screen time in space #115.”

    Rule Screen time was offered to children under three years of age.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 17, 2025. Correction verified: by a letter from the provider.

Mar 11, 2025: unannounced2 violations
  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “There were plastic bags containing art materials in space# 108 and 115 and children’s clothes in space #106 accessible to the children under three years of age.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

  • The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees.

    “There was not a thermostat in the infant classroom to monitor the temperature.”

    Rule The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 24, 2025. Correction verified: by a letter from the provider.

Aug 29, 2024: unannounced1 violation
  • Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.

    “The prescription for the epi-pen in space #115 expired on 7/25/24.”

    Rule Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 11, 2024. Correction verified: by a letter from the provider.

Apr 3, 2024: unannounced2 violations
  • Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.

    “Six staff had not completed the Recognizing and Responding to Child Maltreatment training again as part of the five year requirement.”

    Rule Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 17, 2024. Correction verified: by a letter from the provider.

  • Staff/child ratios applicable to a classroom, were not posted in each classroom.

    “The chart was not posted in classroom space #5.”

    Rule Staff/child ratios applicable to a classroom, were not posted in each classroom.. Corrected during the inspection.

Nov 21, 2023: unannounced1 violation
  • The staff/child ratios for children, two years and older, during naptime were not maintained by having at least one person in each room, visually supervising all children and the total number of required staff on the premises within calling distance of each room occupied by children.

    “During today’s visit during naptime there was one teacher in classroom space #6 with 12 children (ages 3 and 4). During today’s visit during naptime there was one teacher in classroom space #1 with 15 children (ages 2 and 3). There was no additional staff on the premises to assist in either classroom, if needed.”

    Rule The staff/child ratios for children, two years and older, during naptime were not maintained by having at least one person in each room, visually supervising all children and the total number of required staff on the premises within calling distance of each room occupied by children.. Corrected during the inspection.

Nov 8, 2023: unannounced6 violations
  • All equipment and furnishings were not in good repair.

    “The teacup spinner on the playground has broken into two pieces. It needed to be removed from the area for repairs.”

    Rule All equipment and furnishings were not in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 22, 2023. Correction verified: by a letter from the provider.

  • All stationary equipment, more than 18 inches high, was not installed over protective surfacing.

    “Additional surfacfing was needed around the large multi-purpose climber and at the exit point of the two green slides.”

    Rule All stationary equipment, more than 18 inches high, was not installed over protective surfacing.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 22, 2023. Correction verified: by a letter from the provider.

  • Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

    “There was one infant enrolled in classroom space #4. The teacher stated that a sleep monitoring chart was not being maintained for that child.”

    Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 22, 2023. Correction verified: by a letter from the provider.

  • Parent’s medication authorization did not include required information.

    “(1) Permission slips for administering Albuterol to two children in classroom space #6 and to administer Diazepam to a child in classroom space #3 had expired. (2) A child in classroom space #3 had Flovent to administer for asthma. The medication did not have the child’s name of it, and there was no permission slip for the medication.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 22, 2023. Correction verified: by a letter from the provider.

  • Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.

    “A child in classroom space #2 had an Epi-Pen for an egg, peanut, and tree nut allergy. The allergy information was not posted in the classroom (eating area) or in the kitchen (food prep area).”

    Rule Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 22, 2023. Correction verified: by a letter from the provider.

  • When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information.

    “An infant in classroom space #5 had teething medication. The teacher could not locate documentation to show the date and time the medication had been administered to the child.”

    Rule When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 22, 2023. Correction verified: by a letter from the provider.

All 11 visits on record
Visits on record
DateVisitWhat the record says
Oct 5, 2026Unannounced visit3 violations cited
May 21, 2026Unannounced visit1 violation cited
Mar 2, 2026Unannounced visitNo violations cited
Sep 3, 2025Unannounced visit5 violations cited
Mar 11, 2025Unannounced visit2 violations cited
Aug 29, 2024Unannounced visit1 violation cited
May 13, 2024Announced visitNo violations cited
Apr 3, 2024Unannounced visit2 violations cited
Nov 28, 2023Unannounced visitNo violations cited
Nov 21, 2023Unannounced visit1 violation cited
Nov 8, 2023Unannounced visit6 violations cited

Is it licensed?

  • Child Care Center, holding a Four Star Center License since Aug 17, 2018.
  • Licensed for 95 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 32001697.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Sunshine Smiles Academy, Inc..
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 4 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 225 child care providers in Durham County, the middle value for violations cited in the last three years was 9; this one had 21.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

11 of the 225 in Durham County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Bright Horizons at North Durham25
Peggie Moore Day Care Home8
Care Bear Home Day Care31
Little Learners Day Care Center21
Kadejah’s Playhouse14
Palmer Step 1, 2, 3, Day Care26
Raven’s Wonderland29
Tendercare Learning Center17
Merrick-Moore Sac Club2
Club Blvd Sac Club3
Holt Sac Club7
Sunshine Smiles Academy This child care provider21

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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