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Kenmore stoves and ovens

278 reports to CPSC, the latest made Jun 5, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 29, 2026.

  • 278reports to CPSC
  • Jun 5, 2026the latest report was made
  • May 9, 2011the earliest
  • 244with the company’s comments
Brand
Kenmore
Maker
Sears Holdings Management CorporationMakers, importers or sellers, as the reports name them
Product
Stoves and ovensElectric or gas not saidCPSC’s product type: Ranges or Ovens, Not Specified (code 281), in Kitchen: Appliances
Other ways the reports write the brand (23)

“Kenmore Elite”, “Kenmore Range”, “Kenmore elite”, “Kenmore Elite Range”, “KENMORE ELITE”, “KENMORE ELITE GAS RANGE”, “Kemore”, “Kenmore 790”, “Kenmore 790.98023800”, “Kenmore Elite electric”, “Kenmore Elite glass top slide in range”, “Kenmore Model 7900.47773406”, “Kenmore Pro”, “Kenmore Self Cleaning Oven”, “Kenmore Ultra Bake”, “Kenmore Ultra Bake Model 665 9580 9000”, “Kenmore double oven”, “Kenmore/ Model 790.4783”, “kenmoore”, “kenmore Elite”, “kenmore elite”, “kenmore elite range” and “kenmore elite slide in range”

By month

4 reports from July 2025 to June 2026; the most in June 2026, 1. 274 earlier reports, since May 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
June 20261
May 20261
March 20261
October 20251
May 20251
September 20241
August 20241
July 20242
May 20241
April 20241
March 20241
July 20231
June 20231
May 20221
March 20221
January 20221
November 20211
April 20213
February 20211
January 20211
December 20203
July 20201
June 20201
May 20201
March 20201
January 20201
December 20191
October 20191
September 20191
December 20182
November 20181
October 20181
September 20181
August 20181
July 20182
April 20181
March 20181
February 20182
January 20181
December 20173
November 20171
September 20172
August 20175
July 20171
June 20171
May 20176
April 20174
March 20172
February 20172
January 20177
December 20162
November 20167
October 20163
September 20161
August 20162
July 20167
June 20163
May 20161
April 20162
March 20166
February 20162
January 20164
December 20153
November 20152
September 20152
August 20156
June 20153
May 20155
April 20152
March 20152
January 20152
December 20141
October 20141
September 20145
August 20144
July 20143
June 20141
April 20142
March 20144
February 20141
January 20141
December 20133
November 20132
October 20133
September 20132
August 20133
July 20132
June 20132
May 20133
April 20133
March 20137
February 20137
January 20136
December 20123
November 20125
October 20123
September 20124
August 20124
July 20122
June 20121
May 20123
April 20124
March 20124
February 20121
January 20123
December 20115
November 20113
October 20113
September 20116
August 20113
July 20111
June 20113
May 20113

How badly anyone was hurt

  • Hospital admission 1 CPSC: Injury, Hospital Admission
  • Emergency room 2 CPSC: Injury, Emergency Department Treatment Received
  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • First aid 21 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 21 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 5 CPSC: Injury, Level of care not known
  • No one hurt 217 CPSC: Incident, No Injury
  • No incident, no one hurt 2 CPSC: No Incident, No Injury
  • Not said 8 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 29, 2026. Updated daily.

  1. No one hurt

    Made Mar 4, 2013, sent to the company Mar 15, 2013, published by CPSC Mar 29, 2013

    The product, in the report: Stainless Steel Kenmore glass top cookstove

    my Kenmore stove was being cleaned and the inside glass in the oven just shattered... I have since looked online and discovered there is a potential for the outside glass to explode as well in a catastrophic manner. I am afraid to let anyone in my kitchen..or go in myself..

    this occurred Monday March 4, 2013 Model Number: 790 94463700 Serial Number: VF73538929

    Model
    790 94463700
    Serial number
    VF73538929
    Bought from
    Scappoose Sears, Oregon
    Bought
    May 14, 2009, about then
    Where
    Arch Cape, Oregon: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Feb 25, 2013, sent to the company Mar 11, 2013, published by CPSC Mar 25, 2013

    The product, in the report: Oven, model 79096014404, S/N: VF54628138, Kenmore

    On 24 Feb 13, I turned my oven on 400 degrees to preheat for a pizza. Five minutes later, I heard loud noises coming from the oven. When I walked to the kitchen, I saw spaks and flames in the oven and turned it off. When I opened the oven, I found that the heating element had broke in half and melted metal (white) was located under the element. Model 79096014404, S/N: vf54628138.

    This appears to be a common issue, reference http://www.complaintsboard.com/complaints/kenmore-oven-c14186.html?page=10. I would hate to see someone lose their life, home, or pets due to a known issue that nobody will do anything about. There is no doubt in my mind if I would have walked away for ten minutes this would have resulted in my home going up in flames.

    Model
    79096014404
    Serial number
    S/N: VF54628138
    Bought from
    Builder
    Bought
    May 5, 2006
    Where
    Spotsylvania, Virginia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Feb 23, 2013, sent to the company Mar 4, 2013, published by CPSC Mar 19, 2013

    The product, in the report: Your oven nearly burnt my kitchen down. We were in the kitchen, I was doing the dishes and from behind me I heard a loud pop, turned around and saw sparks aimed at my husband’s head. Immediately after there was flames and dark black smoke coming up and out of the control panel. Despite the panel clearing not working, the oven continued to work. Had we not been standing within arm’s reach of the oven, this would have been a serious fire situation. Our four children were asleep and we were nearly done for the night ourselves. We now have NO working stove or oven. Our house reeks of dark sooty foul smelling burnt smoky air. From other posts we have read on-line it seems that this type of electrical malfunction is in fact not rare and this product should have been re-called. This is a MAJOR SAFETY HAZARD. At a minimum we expect to be compensated for our costs to repair or replace our oven and that a response will come IMMEDIATELY.

    Our Kenmore oven nearly burnt our kitchen down. We were in the kitchen, I was doing the dishes and from behind me I heard a loud pop, turned around and saw sparks aimed at my husband’s head. Immediately after there were flames and dark black smoke coming up and out of the control panel. Despite the panel clearly no longer not working, the oven continued to work.

    Had we not been standing within arm’s reach of the oven, this would have been a serious fire situation. Our four children were asleep and we were nearly done for the night ourselves. My husband was able to isolate the faulty wire and tape it off. It appears that one of the wires got disconnected from the electronic panel board after it got burnt.

    We now have NO working stove or oven. Our house reeks of dark sooty foul smelling burnt smoky air. From other posts we have read on-line it seems that this type of electrical malfunction is in fact not rare and this product should have been re-called. This is a MAJOR SAFETY HAZARD. At a minimum we expect to be compensated for our costs to repair or replace our oven and that a response will come IMMEDIATELY.

    What I am most amazed by is that this oven is actually designed to be used when no one is around. It has a timed shut-off. What if we hadn’t been there. What if we had been in another room in the house or outside in the yard and this had happened. The ONLY reason there was not a serious fire is because we happened to be right there when it happened. This is a complete product malfunction and/or factory/design defect and the manufacturer needs to take responsibility.

    Model
    790.79383402
    Bought from
    Sears
    Where
    Northridge, California: Home/Apartment/Condominium
    Who was involved
    Age 35, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Feb 23, 2013, sent to the company Mar 4, 2013, published by CPSC Mar 19, 2013

    The product, in the report: This is a stainless steal and black stove top oven, with four ranges and several inside layers of glass. It is the Kenmore MOdel 790.

    My family and I had began cooking dinner when we heard the sound of glass breaking. When we opened the door to our Kenmore oven the inside glass had shattered into a thousand pieces. It took us a signifiant amount of time to clean up all the glass. Luckily, our two children were not around when it happened.

    Model
    790
    Serial number
    VF12034709
    Bought
    Jun 30, 2011
    Where
    Jacksonville, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 26, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Feb 19, 2013, sent to the company Feb 28, 2013, published by CPSC Mar 15, 2013

    The product, in the report: Kenmore Elite glass top range and oven , stainless steel

    On saturday Feb 9th at 830-9 in the morning we were using my Kenmore Elite oven 790 series to bake cookies. Out of the blue the front glass of the oven exploded out shooting glass in a 15 foot radius, my sister was standing right next to the stove and felt excessive heat from the blast but luckily did not get cut. There was a bang and then the glass went everywhere. I purchased the stove in Dec 2011. There were no cracks in the glass or anything I have cleaned everything according to directions. i have called sears the salesmen where we bought it told me that he had heard if moisture gets between the glass that it will explode if it expands, at the sears and kenmore customer service they just said unfortunate and that they would send a technician charging me for the repairs since I do not have a coverage plan. I believe this is a safety issue not a mechanical problem. i looked on line to see that others have had the same thing happen with no help also. Sears today feb 19 offered a $50 gift card i did not accept as I believe that they know they have a problem and need to correct it! The sears owner of the store where I purchased said that he has heard of this happening 4 times in 15000 stoves that he has sold. What if my young child and his cousins had been standing there loking at the cookies as they were 5 min previous to this happening could have been tragic!

    Model
    Kenmore Elite 790,.9747,9748
    Serial number
    unable to find it
    Bought from
    sears, Wyoming
    Bought
    Dec 19, 2010
    Where
    colstrip, Montana: Home/Apartment/Condominium
    Who was involved
    Age 35, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  6. Hurt, no treatment

    Made Feb 17, 2013, sent to the company Feb 28, 2013, published by CPSC Mar 22, 2013

    The product, in the report: Kenmore 27 Inch Double Wall Oven

    I was baking in my kitchen using my Kenmore 27 inch Double Wall oven, when for no apparent reason, the bottom glass door exploded. I was cut in multiple places on my left leg by the exploding shards of glass. The exploding shards of glass went in all directions -- all over my kitchen.

    After the incident, I took pictures of the broken glass door and the cuts on my leg.

    I then called the Sears store, where we purchased the oven to see what they are going to do for me as to a replacement for the oven--obviously there is a defect in the oven. They are investigating the matter and will contact me during the week of 2/18/2013.

    Bought from
    Sears, Illinois
    Bought
    Jun 9, 2008, about then
    Where
    Orland Park, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 58, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  7. No one hurt

    Made Feb 9, 2013, sent to the company Feb 19, 2013, published by CPSC Mar 5, 2013

    The product, in the report: 2 year old black wall oven made by Kenmore

    Glass front on a 2 year old Kenmore wall oven exploded leaving glass all over the kitchen. The oven had not been used in 2 days.

    Model
    model # 790.48789901
    Serial number
    NFO4827860
    Bought from
    Sears, Virginia
    Bought
    Jan 15, 2010, about then
    Where
    Roanoke, Virginia: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Feb 6, 2013, sent to the company Feb 14, 2013, published by CPSC Mar 1, 2013

    The product, in the report: Kenmore Range Model Number 79097453800 Stainless Steel glass top range.

    Glass in oven door exploded across the kitchen. Oven was not on and had not been used for 24 hours. Nothing bumped, moved, etc the stove. There was a sound like a gunshot and then the glass exploded, literally flying all over the kitchen.

    Model
    Kenmore Range 800-1000
    Serial number
    79097453800
    Bought from
    Sears
    Bought
    Apr 24, 2010
    Where
    House Springs, Missouri: Home/Apartment/Condominium
    Who was involved
    Age 35, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made Jan 28, 2013, sent to the company Feb 13, 2013, published by CPSC Feb 28, 2013

    The product, in the report: Kenmore Range Glass top with oven

    On January 26, 2013 I was using my 2 year old Kenmore Range. I was backing a pizza at 425 degrees and was also cooking burgers in a pan on the stove top. About 2 weeks prior to the events that occurred on January 26, 2013 we used the Cleaning option on the stove. When the cleaning process was completed we removed the ashes from the oven that were left after the cleaning process and a few days later the oven would only preheat to 350 degrees. My husband cleaned the oven again and the next time it was used was on January 26. Everything worked great until I went to turn the oven off and when I pressed the off button a spark shot out of the back of the control panel on the oven. Smoke and ashes followed. The stove was unplugged and we removed the back panel exposing the control panel to find melted plastic smoke damage to the control panel. While trying to document the damage to the control panel with photos (the oven was NOT PLUGGED IN) another spark shot out of the control panel while taking photos.

    Model
    79092202012
    Serial number
    VP05087375
    Bought from
    Sears, Iowa
    Where
    Farley, Iowa: Home/Apartment/Condominium
    Who was involved
    Age 25, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Range, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made Jan 16, 2013, sent to the company Jan 28, 2013, published by CPSC Feb 11, 2013

    The product, in the report: Kenmore Elite Oven 790.77513800

    Kenmore Elite Oven 790.77513800 front glass shattered while not in use. Told by Sears representative the glass is suppose to shatter in small pieces without shards. In my case there were shards. See many internet threads where same incident has occurred and Sears says no “manufacturing” recalls have been issued.

    Model
    790.77513800
    Serial number
    VF84231538
    Bought from
    Sear’s
    Bought
    Aug 31, 2008, about then
    Where
    Harleysville, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  11. No one hurt

    Made Jan 14, 2013, sent to the company Feb 26, 2013, published by CPSC Mar 13, 2013

    The product, in the report: 30” Radiant Free standing Range

    The consumer says that front right burner stays on even while completely switched off. He says two or three times they have touched it without knowing this and were burned.

    He has seen a web site www.aboutlawsuits.com/frigidaire-and-kenmore-smooth-top-electric-range-recall-5664 that show other consumers having the same problem

    He contacted the manufacturer who said the unit is not on recall. He is experiencing the same problem as listed in Release # 09-333.

    Model
    911.95475790
    Serial number
    8L162493Q
    Bought from
    Sears
    Where
    Nashua, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  12. No one hurt

    Made Jan 14, 2013, sent to the company Mar 5, 2013, published by CPSC Mar 20, 2013

    The product, in the report: Range with convection oven

    The consumer stated that after using the self cleaning cycle on her oven it has expanded. The consumer stated that after the self cleaning cycle she placed the racks back in the oven and they easily collapse. The consumer stated that because the oven expanded the racks do not stay in place.

    The consumer stated that there were no visible damages to the interior of the oven. She stated that she feels this should be investigated since it poses a safety hazard to the consumers. The consumer believes that if a consumer was not aware of the situation they could place heavy items in the oven and burn themselves.

    The consumer stated that she has contacted the manufacturer and hasn’t been successful in having someone assist her. The consumer stated that she has searched the web and found that many other people have experienced the same incidents with their ovens.

    Model
    790.41073100
    UPC
    Unknown
    Serial number
    NF11919262
    Bought from
    Sears, Florida
    Bought
    May 15, 2011, about then
    Where
    Jupiter, Florida: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  13. Hurt, no treatment

    Made Jan 8, 2013, sent to the company Jan 23, 2013, published by CPSC Feb 6, 2013

    The product, in the report: Kenmore Elite Stove Model # 79041073100

    I have a Kenmore Elite stove model 79041073100 and the lower rack falls down. When cooking a turkey or roast the rack will fall off the tracks as you pull it out of the oven. Sears sent new racks with the same problem. They want to replace the liner bur I do not belive it will help. Neither did their service man. The same model on the show room floor did it as well. This is very dangerous as your hand can get trapped between the rack and the hot oven door when the 20 pound turkey falls. Scary! There are alot of other people with the same problem if you search the web.

    Model
    79041073100
    Bought from
    Sears, Virginia
    Bought
    Apr 10, 2012
    Where
    Palmyra, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 50, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  14. No one hurt

    Made Jan 4, 2013, sent to the company Jan 18, 2013, published by CPSC Feb 11, 2013

    The product, in the report: Oven with Black glass front with ceramic cook top. Digital buttons for oven and turn knowbs for stove top.

    Today I was reading about oven glass doors shattering. My oven door shattered into pieces when it was leass than a year old. Sears replaced it. The oven was not on at the time and nothing was touching the door.

    Bought from
    sears
    Bought
    Jan 1, 2007, about then
    Where
    dexter, New York: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Self Cleaning Oven, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  15. First aid

    Made Dec 28, 2012, sent to the company Jan 11, 2013, published by CPSC Jan 28, 2013

    The product, in the report: White Kenmore Range

    Oven door glass shattered all over kitchen for no reason. Cannot use the oven safely after glass broke due to unbalanced door. Several burns due to door closing on our arms. Repairs are expensive, and not covered under warranty, even though this was a relatively new appliance. Finally decided to repair it to keep from getting burned, agan, but after researching, found that there is a possibility it will just happen again.

    Model
    790.61752105
    Serial number
    VF34300729
    Bought from
    unknown
    Where
    Portland, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 52, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  16. No one hurt

    Made Dec 21, 2012, sent to the company Feb 14, 2013, published by CPSC Mar 1, 2013

    The product, in the report: Oven

    The caller stated that her decorative glass panel on her oven door which is a tempered glass exploded. There were glass pieces that projected as far as 6 ft into another room and were inbedded in the floor.

    The oven was not on when this incident occurred. A similar glass panel was ordered and while the technician placed the glass on the countertop and while screwing in the screws , the glass exploded again. When this incident occurs the tempered glass shatters into tiny pieces, which appears as dust.

    12/2012 The manufacturer was contacted and she was informed that her model was not recalled.

    Model
    790.40524400
    Serial number
    NF44220316
    Bought from
    Sears, Kansas
    Bought
    Jul 1, 2004
    Where
    Hayes, Kansas: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  17. First aid

    Made Dec 5, 2012, sent to the company Dec 26, 2012, published by CPSC Jan 17, 2013

    The product, in the report: Kenmore cooking range. Old one nearly 20 years old.

    I moved into the Berkshire Apartment at Hoffman Estates on Nov 25 and one week later when my Wife was cooking on the cooking range the Flames just broke open like a burst and burnt my wife’s hair and parts of her face. This was a Kenmore appliance and probably 20 years old

    Where
    hoffman estate, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 23, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  18. No one hurt

    Made Nov 30, 2012, sent to the company Dec 19, 2012, published by CPSC Jan 7, 2013

    The product, in the report: Kenmore oven/stove model # 79097453804

    Oven was used to bake food. After using the door was left ajar as we usually do to let the heat escape. Upon closing the door, the front glass in the oven door shattered in pieces and fell to the floor and all inside the door.

    Model
    79097453804
    Serial number
    VF95093583
    Bought from
    Sears
    Bought
    Jan 18, 2010, about then
    Where
    Columbia, Missouri: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  19. No one hurt

    Made Nov 29, 2012, sent to the company Dec 19, 2012, published by CPSC Jan 7, 2013

    The product, in the report: Wall Oven self cleaning color white, two racks

    I have a Kenmore wall oven Md # 790 47852409, Ser # NF9082. When I place anything on the racks they fall down onto the heating element. (Two racks with four slots) This could create a fire if the pan contained grease. Oven was installed in April 2009. I called Sears and was told that it was out of warrenty and no help was offered. This started about two momths ago with the most recent time being 21 Nov 2012.

    Model
    790 47852409
    Serial number
    NF9082
    Bought from
    Sears
    Bought
    Apr 10, 2009, about then
    Where
    Manhattan, Kansas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  20. No one hurt

    Made Nov 25, 2012, sent to the company Dec 13, 2012, published by CPSC Dec 31, 2012

    The product, in the report: Kenmore Oven Range

    After cooking at a temperature of 375, we turned the oven off. About 45 minutes later the glass door shattered without anyone in the room!

    Model
    790.94479802
    Serial number
    VF82163387
    Bought from
    Sears, New York
    Bought
    Aug 11, 2008
    Where
    Stony Creek, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  21. No one hurt

    Made Nov 23, 2012, sent to the company Dec 14, 2012, published by CPSC Jan 2, 2013

    The product, in the report: Kenmore Elite Stove model 790.46709600

    We had the fan motor in our Kenmore oven (model 790.46709600) replaced this afternoon. Right after the repair man left, we turned the oven on to preheat to 450F. About 15-20 minutes later, I was heading into the kitchen when I heard a pop and glass went flying every where. I was standing about 6 foot away and got hit with flying glass. It was a forceful explosion, and we found glass about 12 foot away from the stove.

    My toddler is almost always in the kitchen with me when I cook. I was very thankful that she was not yet in the room.

    Model
    790.46709600
    Bought from
    Sears, North Dakota
    Bought
    Oct 18, 2008
    Where
    Minot, North Dakota: Home/Apartment/Condominium
    Who was involved
    Age 41, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  22. No one hurt

    Made Nov 22, 2012, sent to the company Dec 12, 2012, published by CPSC Dec 28, 2012

    The product, in the report: Kenmore Elite oven model:790.975473805

    Operated oven earlier in the day. 5 hours after use the outer glass pane in the oven door suddenly exploded outward by itself putting safety glass shards across the kitchen. There was no contact with anything prior to the incident. This appliance in 1 yr 7 months old.

    Model
    790.975473805
    Serial number
    VF00271766
    Bought from
    Sears
    Bought
    Apr 13, 2011
    Where
    La Grande, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 35, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  23. No one hurt

    Made Oct 29, 2012, sent to the company Nov 8, 2012, published by CPSC Nov 26, 2012

    The product, in the report: Kenmore Range black with oven

    I turned off my stove and left the house I came back and notices that it was still on and my [REDACTED] was on it and it caused the [REDACTED] to be all black and smoke in the house it was on with out turning off and it caused the glass to break on the top

    Model
    Kenmore
    Serial number
    790.96020406
    Bought from
    sears
    Bought
    May 12, 2009, about then
    Where
    irvine, California: Home/Apartment/Condominium
    Who was involved
    Age 29, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  24. No one hurt

    Made Oct 24, 2012, sent to the company Nov 1, 2012, published by CPSC Nov 16, 2012

    The product, in the report: Kenmore Range

    Oven made pop noise, and outer glass layer of glass exploded out to 3 feet around the kitchen

    Model
    79097453804
    UPC
    I don’t know
    Serial number
    VP94443474
    Bought from
    Sears, New York
    Bought
    Nov 11, 2009
    Where
    Little Falls, New York: Home/Apartment/Condominium
    Who was involved
    Age 32, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  25. No one hurt

    Made Oct 18, 2012, sent to the company Oct 26, 2012, published by CPSC Nov 9, 2012

    The product, in the report: Stainless Steel free standing Range/oven

    The outer oven window on my 2010 Kenmore free standing oven/ range combo Model# 7902803010 exploded and shattered onto the kitchen floor shortly after removing the food from the oven. The oven had been turned off and was cooling down when this occurred.

    Model
    79092803010
    Serial number
    vf02465533
    Bought from
    Sears
    Bought
    Sep 3, 2009
    Where
    Raymond, Maine: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  26. No one hurt

    Made Sep 24, 2012, sent to the company Oct 1, 2012, published by CPSC Oct 23, 2012

    The product, in the report: Kenmore oven, glass door, stainless steel and black range top.

    The glass on my Kenmore oven door shattered into a million little peices while cooking dinner

    Where
    Butte, Montana: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  27. No one hurt

    Made Sep 17, 2012, sent to the company Sep 25, 2012, published by CPSC Oct 10, 2012

    The product, in the report: Kenmore 790.9611 range

    Kenmore glasstop range model 790.9611 would not turn off. Has also been heating at high no matter what temperature. When looking online there are numerous complaints of same issue but Sears says no recall. Very dangerous.

    Model
    790.9611
    Serial number
    vf64179674
    Bought from
    sears
    Where
    Raleigh, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  28. No one hurt

    Made Sep 4, 2012, sent to the company Oct 9, 2012, published by CPSC Oct 23, 2012

    The product, in the report: Smooth top 4-burner stove

    (08/2012) The consumer stated that she came into kitchen and discovered that the notifier indicated that the burner was hot. The consumer stated that it was the front right burner. It came on by itself. The consumer stated that this happened before on the same burner.

    The stove had not been in use neither time.

    The consumer contacted the manufacturer and was advised that a technician would be dispatched at a cost to her. The consumer accepted.

    Model
    911.99002990
    Serial number
    9T132304Q
    Bought from
    Builder, New York
    Bought
    Jul 31, 2009, about then
    Where
    Albany, New York: Unspecified
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  29. No one hurt

    Made Sep 3, 2012, sent to the company Sep 11, 2012, published by CPSC Sep 25, 2012

    The product, in the report: Kenmore Elite 30” Oven Product code: 790.36703502

    The Kenmore Elite Oven 790.36703502 walls warp outwards over time - meaning the the middle shelf will slip off (the top and bottom shelves are fine, only the two middle shelf positions are affected). The net result is that any items placed on the middle shelves will fall spilling hot contents.

    From a safety perspective it renders the oven useless.

    Model
    790.36703502
    Bought from
    Sears, California
    Where
    San Francisco, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  30. No one hurt

    Made Aug 31, 2012, sent to the company Oct 12, 2012, published by CPSC Oct 26, 2012

    The product, in the report: Range

    Consumer has a range that is off by one digit from the recall. He is experiencing the same hazard as listed in the recall. He says the pan actually melted and the burner got so hot that it melted the pan. This was five minutes after using it.

    The consumer says that the top cracked when he tried to get the pan off. he says that the pan was contracting more than the top was and he thinks thats what caused it to crack by his estimation. He talked to an appliance store and they told him that he would have to purchase a new stove. He was using the right front burner. The metal contracted faster than the glass. CONSUMER ADDED: I finally reached customer service, told me had to go through Sears; Sears said that I would have to talk to Westinghouse. No Results.

    Model
    790.96212406
    Serial number
    VF52933851
    Bought from
    Sears
    Bought
    Aug 15, 2005, about then
    Where
    N. Canton, Ohio: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  31. No one hurt

    Made Aug 28, 2012, sent to the company Sep 6, 2012, published by CPSC Sep 20, 2012

    The product, in the report: White Kenmore 790.36932901 oven/range serial number NF04830244

    On 8/17/12, around 3:00pm, our Kenmore 790.36932901 oven was being used normally. It was set at 350 degrees for about 45 minutes. During this cooking time, when opening the handle on the door, the left side of the handle became detached. It looked as if it had come unscrewed. The oven was turned off after cooking. The next day, around 12:00pm, my husband, in an attempt to reattach the handle, was slowly opening the door, taking care not to pull on or put pressure on the glass. The outside oven door shattered, sending safety glass up onto the counter tops as far as 6 feet away. The oven was not in use at this time.

    Model
    Kenmore 790.36932901
    Serial number
    NF04830244
    Where
    Cincinnati, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 27, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  32. Hurt, care not known

    Made Aug 21, 2012, sent to the company Sep 4, 2012, published by CPSC Sep 18, 2012

    The product, in the report: 2005 Kenmore Elite Slide in Range Model #790.46373402

    I have a 2005 Kenmore Elite slide in range. I opened the oven door to take a loaf of garlic bread out and the oven racks collapsed to the bottom of the oven. This is extremely hazerdous - and has high potential for serious burns.

    I contacted Sears but could not reach Kenmore directly. When I pursued the issue with Sears Customer Care they did offer to cover the cost of a service visit to diagnose the problem and connected me with the CPSC. The issue is that the oven liner has warped from heat. This is not an isolated incident and identical situations have been reported to the CPSC and on mysears.com.

    Model
    790.46373402
    Serial number
    NF50725217
    Bought from
    Sears, New York
    Bought
    Mar 16, 2005
    Where
    Delmar, New York: Home/Apartment/Condominium
    Who was involved
    Age 49, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, Level of care not known
  33. No one hurt

    Made Aug 9, 2012, sent to the company Aug 17, 2012, published by CPSC Aug 31, 2012

    The product, in the report: Kenmore Range model #790.92803011 serial # VF04443621

    Kenmore model #790.92803011 glass door exploded when I open it. I was pre heating the oven and then opened the door and it popped and the glass door shattered everywhere. What a mess and glass pieces in fingers. Sears in my area will be no help because the one year warranty is over. The stove is 1 1/2 and now I am left with an ugly looking door unless I want to pay $239 to replace. This incident could have been much worst this product should really be on a recall list as this is a hazard.

    Model
    #790.92803011
    Serial number
    # VF04443621
    Bought from
    Sears
    Bought
    Nov 26, 2010
    Where
    Lowell, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 48, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  34. No one hurt

    Made Jul 27, 2012, sent to the company Aug 22, 2012, published by CPSC Sep 6, 2012

    The product, in the report: Kenmore 5 burner stove black and steel

    My son and I were standing in the kitchen when the glass door on my Kenmore stove exploded sending glass approx 15 feet across the room. The oven was not in use nor has it been this week. The burners were not nor have been used in 3 days. The only item on the stove was an empty pot. The temperature in the house was 70 degrees with the A/C running. Humidity was not an issue.

    Model
    790.78813405
    Serial number
    VF53152968
    Bought from
    sears, Massachusetts
    Bought
    Jul 15, 2005, about then
    Where
    W Bridgewater, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  35. No one hurt

    Made Jul 8, 2012, sent to the company Jul 16, 2012, published by CPSC Jul 30, 2012

    The product, in the report: This is a slide in range, branded Kenmore Elite, manufactured by Electrolux and sold by sears. After using the self-clean cycle the oven walls bow out-not enough to actually see, but enough to cause the racks to be too small and fall down when weight is placed on them, especially a heavy weight such as a turkey.

    I have a Kenmore Elite Slide in Range, model 790.41073101, and after using the self clean cycle, the oven walls bowed out just enough so that the racks no longer fit and they fall down if a weight is put on them, especially a heavy weight such as a Thanksgiving turkey. This is a very dangerous situation and these and other affected models should be recalled. I noticed another report that was similar on this site--see also 20110603-BF642-2147478569.

    Model
    Kenmore Elite Slide In Range Model no 790.41073101
    Serial number
    NF21624372
    Bought from
    Sears
    Bought
    Jun 2, 2012, about then
    Where
    Rotonda West, Florida: Home/Apartment/Condominium
    Who was involved
    Age 65, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  36. Emergency room

    Made Jun 13, 2012, sent to the company Jun 20, 2012, published by CPSC Jul 5, 2012

    The product, in the report: Kenmore stove. Model number 790.77483803 Stainless steel.

    One year old child taken to the emergency room with a severe cut on finger due to the side of stove. Child grabbed stove to balance himself and the razor sharp edges caused a deep cut. My husband has also cut himself on this exposed surface.

    Model
    790.77483803
    Serial number
    vf91040120
    Bought from
    Sears, Illinois
    Bought
    Apr 2, 2009, about then
    Where
    Metamora, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 1, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  37. No one hurt

    Made May 31, 2012, sent to the company Jun 8, 2012, published by CPSC Jun 22, 2012

    The product, in the report: Kenmore 911.95582990 oven

    My Kenmore model # 911.95582990 oven caught on fire. I had turned the oven on and about 5 minutes later, I heard a loud pop and then a flash of light went through the kitchen. I looked in the oven and it was on fire. I hesitated to use a fire extinguisher because I could see that it was an electrical fire. I called the fire department. They turned off all power to the oven. Eventually, the fire went out. The lower heating element split in half. I have been on the phone for the last two days and have been repeatedly told that this model is not under any recall; however, I have done some internet research and see that I am not alone. This same incident has happened many times in the past. I would love to know how many ovens in my model # have caught on fire. And exactly how many incidents does it take in order for a recall to happen? Lucky for me, no person or property was injured. We’re just without any home-cooked meals for awhile.

    Model
    911.95582990
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  38. Hurt, care not known

    Made May 30, 2012, sent to the company Jun 7, 2012, published by CPSC Jun 21, 2012

    The product, in the report: Kenmore smooth top range

    I turned the oven on to preheat and before it preheated the glass on the oven door blowed into a million pieces. I was getting something out of the cabinet beside of the oven and glass shattered all over my face and in my hair.

    Model
    790.96009604
    Serial number
    VFO2868187
    Bought
    Sep 23, 2010, about then
    Where
    White, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 47, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, Level of care not known
  39. No one hurt

    Made May 9, 2012, sent to the company May 29, 2012, published by CPSC Jun 12, 2012

    The product, in the report: Stove

    On 5/6/2012 the consumer had used her stove approximately around 6p.m. that evening. After settling down that night she and her husband heard a loud explosion downstairs. When they went to inspect they saw that the glass door to the stove had shattered.

    The manufacturer was contacted 5/7/2012 and they advised her that her model was on a recall. After being transferred a few times they informed her that her model was not recalled and they would send out a technician to inspect the stove and its door.

    There were no injuries from the incident.

    The technician came out 5/8/2012 and informed her that they would offer a $60 gift card towards a new door or she could just replace the stove entirely at her expense.

    The consumer feels that the product is a safety hazard because it exploded without any warning and may have caused bodily harm to any of her family members.

    Model
    79036909900
    Serial number
    NF03213218
    Bought from
    Sears, Rhode Island
    Bought
    Sep 30, 2011
    Where
    Providence, Rhode Island: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  40. First aid

    Made Apr 30, 2012, sent to the company May 8, 2012, published by CPSC May 22, 2012

    The product, in the report: Slide In Six Burner Range Oven Stainless Steele, 30 Inch

    On 04/26/2012 the outside glass on my Kenmore Range Oven door just exploded. Tiny pieces of glass were shot everywhere. Thankfully no one was near the oven and it had NOT been used that day. First, I spoke with [REDACTED] from the Repairs Dept. who told me this can happen but “unfortunately there is no recall” because “some people” didn’t have the problem. He said because the oven is a few months over warranty the only thing I can do is buy another warranty agreement for $240 to get it fixed. I then googled “Kenmore oven door shattered” and was shocked at the pages of posts that come up with complaints of people who had the same problem Some had pictures of the damage which looked exactly like ours . There was even a news station in Rhode Island that broadcasted a story titled “Kenmore keeps News 4 viewers in the dark on exploding oven doors”. I printed out these articles and brought the stack into my local Sears, where I purchased the oven, to show the manager. I tried to explain to him this needs to be replaced and fixed because I can’t take the chance of this happening again, this time injuring my three year old daughter who likes watching her cookies bake. The manager, [REDACTED], told me he had no power to do anything and just put me on the phone with [REDACTED], an employee with the National Customer Relations Dept. She listened to my concerns then just kept reading the warranty agreement over and over. [REDACTED] said she would fill out a product safety form and told me there is no one else I can call. This is a serious defect that can disfigure or seriously injure someone if not fixed and Sears just won’t address it.

    Model
    790.92803011
    Serial number
    BF0443814
    Bought from
    Sears, Maryland
    Bought
    Nov 14, 2010
    Where
    Edgewater, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 33, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  41. No one hurt

    Made Apr 30, 2012, sent to the company May 8, 2012, published by CPSC May 22, 2012

    The product, in the report: Kenmore range/stove model number 79094339700

    Kenmore range/stove model number 79094339700. Left the burner comes on and stays on high no matter how it is set and will not turn off. Exact same problem noted in recall of Kenmore Elite series, but this model is not part of the recall. Extreme fire hazard. This seems to be a problem with many Kenmore and Frigidaire brand ranges recommend avoiding all until Kenmore stands up and does the right thing and issues recall for all defective units. Do a [REDACTED] search about this issue before you buy any Kenmore range or stove.

    Model
    79094339700
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  42. No one hurt

    Made Apr 22, 2012, sent to the company Apr 30, 2012, published by CPSC May 14, 2012

    The product, in the report: Kenmore oven/range combo unit. Model number: 790.97459801

    My name is [REDACTED]. I would like to report a defect in my Kenmore range. Today, 4/22/12 our oven door exploded after my wife cooked chicken. The stove had been set to 375 degrees. It had been turned off about 10-15 minutes. The door was closed and the glass just exploded. Nothing had been or has ever been dropped on the glass. The outer glass was completely distroyed. The inner glass is intact. The model number of the Kenmore oven/range is: 790.97459801. I am going to contact Sears tomorrow on Monday.

    Please let me know if there have been any product recalls for this oven. Also, how do you recommend that I resolve this problem immediately?

    [REDACTED]

    Thank you for helping me resolve this problem.

    Sincerely,

    [REDACTED]

    Model
    790.97459801
    Serial number
    VF92615061
    Bought from
    Sears
    Bought
    Apr 22, 2012, about then
    Where
    South San Francisco, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  43. No one hurt

    Made Apr 15, 2012, sent to the company Apr 23, 2012, published by CPSC May 7, 2012

    The product, in the report: Kenmore Elite Oven model 790.48023801

    During the self-cleaning cycle of my Kenmore Elite wall oven (model 790.48023801) the oven door glass window shattered. No one was near the oven at the time.

    Model
    790.48023801
    Serial number
    NF01941601
    Bought from
    Sears, Georgia
    Bought
    Jun 30, 2010
    Where
    Marietta, Georgia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  44. No one hurt

    Made Mar 28, 2012, sent to the company Apr 4, 2012, published by CPSC Apr 18, 2012

    The product, in the report: Stove

    I was baking cookies. The third batch came out overbaked. The fourth batch burned. I discovered that the broiler was on continually and I could not turn it off. I ended up having to turn off the circuit breaker to turn off the stove.

    Fortunately I was home, that I did not use the timer that turned the oven on automatically.

    Model
    66595781000
    Serial number
    RK4025727
    Where
    Arundel, Maine: Home/Apartment/Condominium
    Who was involved
    Age 61, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  45. No one hurt

    Made Mar 14, 2012, sent to the company Mar 22, 2012, published by CPSC Apr 5, 2012

    The product, in the report: Kenmore Range Ceramic Top/Self Cleaning, Stainless

    2005 Kenmore Model 790.96113409 Range. After turning on the oven to 450degrees to cook a pizza, the oven beeped when the temperature reached 450. I put the oven in and 2-3 minutes later the oven beeped again. I noticed an F code displayed. I opened the oven to find the pizza burnt. The top burner was on as if I turned on the broiler. The bottom burner was not on. I turned the oven off and removed the pizza. I waited for the oven to cool down and turned it on again. The same thing happened. A year or so ago, the left front burner would not turn off. My husband had to unplug the unit and plugged it back in. The burner would not turn off. He assessed the wiring and made sure the burner would turn off. At this point, we don’t use that burner. I found this web site and saw that 2 other owners have the same experience with their range. Does Kenmore have a recall on this? Seems very dangerous.

    Model
    790.96113409
    Serial number
    vf64179710
    Bought from
    Sears, Florida
    Bought
    Dec 4, 2006, about then
    Where
    Gainesville, Florida: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Range, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  46. No one hurt

    Made Mar 8, 2012, sent to the company Mar 16, 2012, published by CPSC Mar 30, 2012

    The product, in the report: Kenmore kitchen range caught fire behind the clock while baking. Model 790.92302010 Serial VF04444379

    Kenmore kitchen range caught fire behind the clock while baking. Model 790.92302010 Serial VF04444379

    It was 1 year and 6 days old.

    Model
    790.92302010
    Serial number
    VF04444379
    Bought from
    Sears
    Bought
    Mar 2, 2011
    Where
    Mt Vernon, Indiana: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  47. No one hurt

    Made Mar 6, 2012, sent to the company Mar 14, 2012, published by CPSC Mar 28, 2012

    The product, in the report: Kenmore Wall Oven Model number 79047789405

    Kenmore Wall Oven model nimber 79047789405 outer door glass blew out all over the kitchen while baking.

    Model
    79047789405
    Bought from
    Sears
    Bought
    Mar 1, 2009, about then
    Where
    Avon, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 37, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  48. No one hurt

    Made Feb 13, 2012, sent to the company Feb 22, 2012, published by CPSC Mar 14, 2012

    The product, in the report: kenmore elite range. oven door purchased in 2008 waiting on technician

    My Kenmore Elite Range, outside oven door glass exploded. We had just taken dinner out of the oven, and while the oven door was open the Glass exploded. it was the tinted glass on the outside. I have read blogs and this seems to happen when a product is purchased from Sears. It may be some type of defect with Kenmore Elite Range oven. The stove was purchase in 2008 new, less then 4yr. all this seem to be inline with all the Blogs i have read about Sear Kenmore Elite products. All Sears wanted to do was sell a extended warrenty..Poor Customer Service they did not try to resolve the problem. Just as a note, I will never purchase anything from Sears or a Kenmore product again.

    Bought from
    sears, New Jersey
    Bought
    Jul 16, 2008
    Where
    avenel, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand kenmore elite range, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  49. No one hurt

    Made Jan 30, 2012, sent to the company May 15, 2012, published by CPSC May 30, 2012

    The product, in the report: Sears Super Capacity Ultrabake Oven

    Preheated oven to 400. Oven beeped 5 min. later indicating reached temp. Put in food. Opened door after one minute when I smelled a mechanical burning odor. Saw broiler coil bright, red. Looked at oven displays which read 400 Bake ON. “On” is only active when you haven’t reached the temp. I reduced temp to 300. Still on, with broiler coils BRIGHT RED. Turned off. Broiler coils would not turn off. Unplugged. Took a while (5-10 minutes) for coils to not be bright red. still something showing bright red inbetween door and stove top area (inside part when looking at oven face-on). Melting smell. Moved stove to outdoors (25 degree weather). Cooled down after 30 minutes.

    Model
    665-95002102
    Serial number
    RP2351933
    Bought
    Aug 10, 2004
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  50. No one hurt

    Made Jan 21, 2012, sent to the company Jan 30, 2012, published by CPSC Feb 13, 2012

    The product, in the report: Kitchen Appliance - Kenmore Oven and Range

    I own a Kenmore Oven/Range, purchased from Sears, and have experienced several (at least a dozen) instances of the front left large burner not shutting off after the control switch has been turned to “OFF.” Usually, I have been able to turn the switch back to “ON” and then “OFF” again and the burner shuts off. However, today, the burner would not shut off regardless of how I turned the switches. After approximately 20 minutes, the burner finally shut itself off and the stove top has now cooled completely. I called Sears to inquire as to whether or not my range was included in the recall from 2009, was told that it is not and would have to pay for a service technician to come out, even though I am experiencing the exact same problems that the 2009 recall indicated.

    The Model # is: 790.9612340A Serial #: VF72531130

    My concern is that this poses a very serious fire risk. From a cursory search online, I have found several instances of other consumers complaining of the same problem on their ranges with the same model number as mine.

    Model
    790.9612340A
    Serial number
    VF72531130
    Bought from
    Sears
    Bought
    Jul 1, 2007, about then
    Where
    Fairfax, Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  51. No one hurt

    Made Jan 20, 2012, sent to the company Jan 27, 2012, published by CPSC Feb 17, 2012

    The product, in the report: kenmore stove

    Last night, I turned my Kenmore stove on. About ten minutes later, loud bang, then the heating element caught on fire. The fire department came immediately and turned off the circuit breaker. Searching on the web, I see this has happened to hundreds of people with their Kenmore stoves. Something needs to be done about this. Thank you.

    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  52. No one hurt

    Made Dec 27, 2011, sent to the company Jan 6, 2012, published by CPSC Jan 23, 2012

    The product, in the report: Range purchased in 2001

    While baking at 180 degrees F, the broiler turned on starting the food on fire. I could not turn off the oven and had to shut it off using the circut breaker. My kitchen, living room, and dining room now all smell strongly of smoke from the burning food.

    Model
    685 95802000
    Serial number
    RK0912982
    Bought from
    Sears
    Bought
    Aug 7, 2001, about then
    Where
    LAnse, Michigan: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  53. No one hurt

    Made Dec 12, 2011, sent to the company Dec 19, 2011, published by CPSC Jan 4, 2012

    The product, in the report: Kenmore Radiant Cooktop

    Radiant burner went to high heat while on simmer, and turning the dial to off did not turn off the burner. While cooking chili, I turned the burner down to simmer since the chili required about 45 minutes of slow cooking, and I went upstairs. After about 20 minutes I came back to the kitchen, and the burner was on high. The water had almost completely boiled off by then. I confirmed the burner setting was on simmer (and the coils were still full on maximum as seen by the bright red color under the radiant top) and I then turned the burner off, making sure I felt the off indent of the dial. The burner remained on. I fiddled with the burner and got it to turn off. I have instructed my wife not to use that burner until the issue is resolved. The cooktop is 16 years old, and parts readily available, but this event is disturbing. After researching on the web, and checking with Kenmore, I could find no existing recall.

    Model
    911.4264591
    Bought from
    Sears
    Bought
    Jan 1, 1995
    Where
    Chandler, Arizona: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  54. No one hurt

    Made Dec 6, 2011, sent to the company Dec 14, 2011, published by CPSC Dec 29, 2011

    The product, in the report: Freestanding Oven/smooth top stove. Kenmore Elite Model 790-95301102

    I was baking a cake and turned off the oven for the last 5 minutes of baking to prepare the area to place hot pan. My son indicated that the oven was smoking. I turned around and oven was not off, in fact the coils inside the oven were getting redder. I tried to turn the oven on and the temp indicated 500 degrees, I turned it off again and it would NOT TURN OFF. I played with a few more buttons and still could not get the oven to turn off. When the counter top began to get hot, I ran and turned off the breaker. Later that day, I turned the breaker back on to use the dryer, and the oven turned itself back on and immediately got hot. Meanwhile, my dryer would not work. So, I turned off breaker long enough to unplug oven. I have only had this oven for approximately 6 years. It is a Kenmore Model #790-95301102 having serial # VF23224239 purchased from Sears in Chiefland, FL.

    I would be ok with the fact that I might need a new oven, however the fire hazard scares me because of the type of home I live in. If the oven just did not turn on, it would not be an issue, however with the fact that it will NOT TURN OFF, that should be reviewed.

    Model
    790-95301102
    Serial number
    VF23224239
    Bought from
    Sears
    Bought
    Jul 1, 2005, about then
    Where
    Trenton, Florida: Mobile/Manufactured Home
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  55. No one hurt

    Made Dec 5, 2011, sent to the company Dec 13, 2011, published by CPSC Dec 28, 2011

    The product, in the report: Sears Kenmore oven model #665.92002102

    Used my Sears Kenmore oven (model 665.95002102) yesterday for baking cookies. After about 2 hours of continous baking, I noticed a burning smell coming from the oven. I opened the door and smoke and a wave of extreme heat came rolling out. I noticed the broiler element was on, yet the oven had been on Bake all day (bottom element only). I immediately turned the oven off and kept checking to make sure nothing inside was burning. I then noticed that although the oven was off, the broiler continued to be on and I could not get it to turn off. We had to flip the breaker in order to get the broiler element to turn off. This could have caused a very bad fire due to the high heat. From searching the internet, it appears that this is a common problem with Sears Kenmore ovens.

    Model
    665.95002102
    Bought from
    Sears, Washington
    Bought
    Sep 1, 2004, about then
    Where
    Longview, Washington: Home/Apartment/Condominium
    Who was involved
    Age 47, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  56. No one hurt

    Made Dec 4, 2011, sent to the company Dec 12, 2011, published by CPSC Dec 27, 2011

    The product, in the report: Kenmore wall oven, model # 7904783840

    Product: Kenmore Wall Oven, Model # 7904783940.

    Outer glass assembly to oven door shattered spontaneously, projecting glass pieces with force more than 6 feet away onto elevated surfaces. The oven was on at relatively high heat (475 degrees F) at the time.

    This was the first time using the oven after the self cleaning cycle (4 hours at high heat) had been used.

    Glass pieces were appropriately small and were not shards but were projected what seems like unsafe long distances...a countertop more that 6 feet away at a height higher than the oven door was littered with glass pieces.

    Curious to know if the high heat of the self-cleaning oven cycle was beyond the design limitations of the glass.

    Model
    model # 7904783840
    Bought from
    Sears
    Bought
    Jan 1, 2006, about then
    Where
    Pleasanton, California: Home/Apartment/Condominium
    Who was involved
    Age 33, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  57. No one hurt

    Made Nov 30, 2011, sent to the company Dec 8, 2011, published by CPSC Dec 22, 2011

    The product, in the report: Kenmore oven/range ultra bake-self clean-super capacity

    My Kenmore ultra bake-self cleaning-super capacity oven/range suddenly turned on by itself. It heated up to over 600 degrees & would NOT shut off. Unaware this was happening, I was fortunate enough that it activated my smoke detectors. It was so hot, I was unable to move it to unplug it. The only way I could turn it off was to trip the circuit. When I plugged it back in, it did the same thing again. The model number is: 665.95802000. I have not been able to use it since then and it’s now going on 3 weeks & Sears is doing nothng to help me. All Sears will say is that they are aware of the manufacturer defective part, which is the electronic clock starter, but they will do nothing.

    Model
    665.95802000
    Serial number
    RK4128072
    Bought from
    Sears, Illinois
    Bought
    Nov 1, 2007, about then
    Where
    Villa Park, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 3, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  58. No one hurt

    Made Nov 26, 2011, sent to the company Dec 5, 2011, published by CPSC Dec 19, 2011

    The product, in the report: Kenmore Stainless Stove

    Our Kenmore oven door shattered all over the entire kitchen floor. We contacted Sears and they said that because the stove was slightly over 1 year old that we would be responsible for the repair. We had a repairman out and replaced the glass at OUR expense. @ $269 and time out of work!

    Model
    790.97453804
    Serial number
    VF94566727
    Bought from
    Sears
    Bought
    Nov 30, 2009
    Where
    Hope, Rhode Island: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  59. No one hurt

    Made Nov 2, 2011, sent to the company Nov 10, 2011, published by CPSC Nov 28, 2011

    The product, in the report: Black flat top oven/range

    Oven was on without being turned on.

    My wife walked into the house after work and noticed that the back burner was hot when she went to pick something up from the counter. She noticed that the burner was in the off position and she turned it on and back off. After about 10 minutes she walked back in the kitchen and heard a click from the range. When she looked at the range she noticed the left rear burner turned red and then black again. The knob was in the off position. I did a search and noticed that others with this stove has had the same problem. All of them stating that the burner turned on with the knob being in the off position. I called sears who told me that this was not part of the recall. I gave them the same info provided here and they did not ask for anymore information.

    Kenmore Serial no. CF71649516 Model no. 790.96009601

    Model
    790.96009601
    Serial number
    CF71649516
    Where
    Lexington, South Carolina: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  60. No one hurt

    Made Oct 26, 2011, sent to the company Nov 4, 2011, published by CPSC Nov 21, 2011

    The product, in the report: Kenmore Oven

    I turned on my clean Kenmore oven. The oven is four years old. The bottom element caught fire and melted a large area of it. I called Sears and they could not tell me why this would happen. I looked online and found that many people have had the same problem with their Kenmore oven. Some fires were worse than others. I am afraid to replace the element and then have my house burn down because of this defect. It is a 940.9403.

    Model
    790.94032700
    Serial number
    vf74320916
    Bought from
    Sears
    Where
    Salisbury, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 44, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  61. No one hurt

    Made Oct 12, 2011, sent to the company Oct 20, 2011, published by CPSC Nov 3, 2011

    The product, in the report: Kitchen Oven

    Oven would not shut off. Set at 350F to bake and when the smell of burning food was noticed the oven door was opened and the broiler burners were on not baking elements. We could not shut off the oven except by disconnecting the breaker. It will remain off as this is a serious fire hazard!! Someone without the knowledge to trip the breaker could have burned down there residence. There is no failsafe enginering in this product even though it is an older model. Kenmore Model Ultra Bake 665 9580 9000 Serial Number RK1311349

    Model
    Kenmore Ultra Bake Model 665 9580 9000
    Serial number
    RK1311349
    Bought from
    SEARS
    Bought
    Oct 1, 2001, about then
    Where
    Tampa, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Ultra Bake Model 665 9580 9000, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  62. No one hurt

    Made Oct 5, 2011, sent to the company Oct 13, 2011, published by CPSC Oct 27, 2011

    The product, in the report: Kenmore stove/oven

    My Kenmore oven door exploded and the oven was not even on. I looked into many stoves and bought this rather expensive stove a little over a year ago. I could not believe my eyes. I cried and called Sears they only passed me from one operator to the next saying it was not their problem. That evening I looked online only to find many exploding oven doors and yet nothing ever seems to come of it. I really hope you can shed some light on this and tell me you have dealt with this before. I am so sick to think my new oven is defective and others like it and no one is doing anything about it. If you can not help me I will be contacting news watch 16 to look into this someone has to deal with this problem before someone gets hurt. I am not out for a new oven just a new door with less glass. Thank you, [REDACTED] [REDACTED] [REDACTED]

    Model
    79097453804
    Serial number
    vf01671375
    Where
    Ashland, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 14, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  63. No one hurt

    Made Sep 28, 2011, sent to the company Oct 6, 2011, published by CPSC Oct 21, 2011

    The product, in the report: Kenmore 30” freestanding Range

    I was making muffins tonight in my Kenmore oven Model # 665-95781000. The oven was set to 350degrees. The first batch of 12 came out perfect. The second batch came out darker and when I pulled them out they were a little smokey. I figured I would bake the last batch of only 10 minutes instead of 12 like the others. About 5 minutes later, I smelled this awful smell. I walked into the kitchen and saw a fire on the muffins. My first reaction was to turn the oven off, then I opened the oven door and put the fire out on the muffin. I noticed how hot the oven felt. I started a fan to get the smoke out of the house and my kids were all scared. My husband came in and noticed that the top heating element was still glowing orange and that it wasnt shutting off. The only way we could turn the oven off was to turn off the breaker. This was a very scary event.

    Model
    665-95781000
    Serial number
    RK3622844
    Bought from
    Sears
    Bought
    Sep 22, 2000
    Where
    Jericho, Vermont: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  64. No one hurt

    Made Sep 19, 2011, sent to the company Sep 27, 2011, published by CPSC Oct 12, 2011

    The product, in the report: Kenmore stove--oven problems

    Our Kenmore oven (9268) had a loud mini-explosive pop and there was a burning smell. Then the oven stopped working but the cooktop was OK. We purchased it around 2004. I’m sure you hear this all the time but our previous stove had lasted for over 20 years. The repairman showed us the burn marks around the part that went, and asked if we wanted to replace the stove with a new one. He said the repair would cost over $300 which was over half of the cost of the stove. We were wondering if this is the normal way a stove should act or if this is a hazard. Have you had other reports of this? Thanks for your consideration.

    Model
    Kenmore 9568
    Serial number
    YF42610144
    Bought from
    Sears
    Bought
    Jul 17, 2004
    Where
    shippensburg, Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  65. No one hurt

    Made Sep 12, 2011, sent to the company Sep 20, 2011, published by CPSC Oct 4, 2011

    The product, in the report: Slide in range and oven

    terminal block melted to stove and shorted out.

    Model
    79094462702
    Serial number
    vf83149322
    Bought from
    Sears
    Bought
    Sep 17, 2008
    Where
    Barboursville, West Virginia: Home/Apartment/Condominium
    Who was involved
    Age 36, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  66. No one hurt

    Made Sep 10, 2011, sent to the company Sep 19, 2011, published by CPSC Oct 3, 2011

    The product, in the report: Kenmore Range model no. 911.46556590 serial number 58271471 R self cleaning oven with digital controls, with 4 burner range top with manual knobs.

    My Kenmore Range Model 911.46556590 serial number 58271471 R caught on fire and wouldn’t quit heating up. First, I saw a bright explosion in my oven. The bottom bake element had seemed to catch on fire. It wasn’t a flame,however, it was a white light like magnesium burning. I turned the oven off, but the burning continued around the element like a sparkler. I turned the circuit breaker off but the burning still continued. I poured water on it (aprox. 2 cups) and it finally went out. I turned the breaker back on to continue cooking on the range - top. I noticed the surface and area getting very hot. the top element in the oven was red hot, I’d say over 600 degrees. The oven was not turned on! If I hadn’t been in the kitchen, it would have set my house on fire. I don’t see any product recalls. I am scared of this product and don’t even know if I should try to have it fixed. It doesn’t seem to have a safety cutoff when things go wrong.

    Model
    Kenmore Range model no. 911.46556590
    Serial number
    58271471 R
    Bought from
    Sears Contract Sales
    Bought
    Sep 7, 1995
    Where
    Kingsville, Texas: Home/Apartment/Condominium
    Who was involved
    Age 58, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  67. No one hurt

    Made Sep 8, 2011, sent to the company Sep 15, 2011, published by CPSC Oct 6, 2011

    The product, in the report: Kenmore wall oven with glass front door

    The glass door on my Kenmore wall oven just shattered for no reason! No one was even near it.

    Model
    Kenmore wall oven with glass front
    Where
    Billerica, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  68. No one hurt

    Made Sep 7, 2011, published by CPSC Sep 28, 2011

    The product, in the report: kenmore elite smooth glasstop stove

    I have a Kenmore Elite smooth top stove model 790.99122405 and serial vf52641818. When I turned on the broiler the whole top control panel with the digital readout and touchpad lit up and went crazy shorting out from side to side in rapid fire succession, making loud frying noise and electrical noises. I was able to press the stop button and stop it but when I did it made a loud exploding noise followed by a plume of smoke coming out of the back.

    Model
    790.99122405
    Serial number
    vf52641818
    Bought from
    sears outlet, Oklahoma
    Bought
    Oct 20, 2005, about then
    Where
    Broken Arrow, Oklahoma: Unspecified
    Who was involved
    Age 60, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand kenmore elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  69. No one hurt

    Made Aug 25, 2011, published by CPSC Sep 19, 2011

    The product, in the report: Kenmore 665.95792000 range

    Overheating broiler element in Kenmore 665.95792000 range.

    Model
    665.95792000
    Serial number
    RK1213503
    Bought from
    Sears
    Bought
    Aug 1, 2004, about then
    Where
    Pittsford, New York: Home/Apartment/Condominium
    Who was involved
    Age 54, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  70. No one hurt

    Made Aug 15, 2011, published by CPSC Sep 7, 2011

    The product, in the report: Kenmore Range, MD 790.95373803, Serial VF91452769

    Problems with the from burner from the beginning to control temperature, already be service for that and never been working good, and now the same burner do not turn off, still on in high, the only way that I can turn the burner off is trough the circuit breaker, almost have a fire on my kitchen. Kenmore range 790.95373803 MD, VF91452769 serial.

    Bought from
    Sears
    Bought
    Apr 21, 2009
    Where
    Canyon Lake, Texas: Mobile/Manufactured Home
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Range, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  71. No one hurt

    Made Aug 2, 2011, published by CPSC Aug 24, 2011

    The product, in the report: Sears ceramic top stove

    We have Sears Kenmore ceramic top stove that turns on by itself,will not shut off at times and burner will go to high heat when set at low temps.Sears has a recall describing all these concerns.Several months ago we called Sears recall hotline. They told me this is a very dangerous situation but they claim our stove is not involved in the recall. We called the Better Business Bureau and they said Sears did not reply to their questions on the safety of my stove.Can you help us???? Stove is Kenmore Model 79096011407 Serial VF73749188 Original complaint files with Sears on 3/01/2011

    [REDACTED]

    Model
    79096011407
    Serial number
    VF73749188
    Bought from
    Sears
    Bought
    Apr 10, 2007, about then
    Where
    Plymouth, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  72. No one hurt

    Made Jul 8, 2011, published by CPSC Aug 1, 2011

    The product, in the report: Oven

    This is a kenmore oven. the oven will not sut off it gives F1 or F2 error and the item over heats and smokes. the power to the unit has to be shut off by way of circut breaker.

    Model
    Kenmore Range 66592014102
    Serial number
    rm5022165
    Bought from
    sears, South Dakota
    Bought
    Jan 22, 2003, about then
    Where
    Brookings, North Dakota: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  73. No one hurt

    Made Jun 21, 2011, published by CPSC Jul 14, 2011

    The product, in the report: kenmore slide in oven

    oven turns on by itself

    UPC
    nf81522576
    Serial number
    790.46703606
    Bought from
    sears
    Bought
    Aug 22, 2008, about then
    Where
    va. beach, Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  74. First aid

    Made Jun 18, 2011, published by CPSC Jul 12, 2011

    The product, in the report: Kenmore selfcleaning model number 790.95202

    I was trying to cook chicken in my Kenmore self cleaning oven (Model Number 790.95202) I left the kitchen for not even 5 minutes, I returned and the outside of my chicken was BURNT. I opened the oven and smoke began to roll out, I tried hitting the clear button but the oven would not turn off. So we turned off the breaker.. it sat there for a week or so, we turned it back on to see if it would work.. the oven came on by itself, no buttons pushed or anything. As a mother this scares me very much. This oven is a fire hazard, without a doubt. I called Sears, and they basically wouldn’t tell me much of anything. This has upset me very much... I believe the product should be recalled, as I was looking online and this has happened to SEVERAL other people (these numbers very high) Thank you,

    [REDACTED]

    Model
    790.95202
    Bought from
    Sears
    Bought
    Mar 21, 2001, about then
    Where
    Ashland City, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 15, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  75. No one hurt

    Made Jun 14, 2011, published by CPSC Jul 7, 2011

    The product, in the report: Kenmore Elite Double Oven

    On Saturday, June 11, 2011, at 5:30 AM my wife entered our kitchen to find all of the control panel lights illuminated and flashing on our Kenmore Elite double oven. The oven had been turned off the previous evening and had not been turned on. As she attempted to turn the oven off to stop the flashing light, there were two popping sounds, followed by smoke and a strong electrical fire odor. The oven would not turn off. She call the Sears emergency number, but the technician who answered was unable to provide instruction that would successfully turn the oven off. My wife then called the Albuquerque Fire Department. The firemen were able to turn electricity off at the circuit breaker and disabled the oven. A Sears repairman came to our home that afternoon and examined the oven we had purchased in March 2009. The main control board, wiring harnesses, and convection fans were charred rendering the oven a total loss.

    If my wife had not gone downstairs into the kitchen early that morning, it is very likely that we would have suffered a major fire caused by an appliance that was turned off. Kenmore Elite Oven Model: 79048123800 Serial # NF90924254

    Model
    79048123800
    Serial number
    NF90924254
    Bought from
    Sears
    Bought
    Mar 15, 2009
    Where
    Albuquerque, New Mexico: Home/Apartment/Condominium
    Who was involved
    Age 66, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  76. No one hurt

    Made May 30, 2011, published by CPSC Jun 21, 2011

    The product, in the report: Slide in Oven

    [REDACTED]

    Our stove model number 790.96614401 had black smoke come from the back of the unit while a burner on the stove was being used and now the oven will not heat. The clock timer p/n 316418702 has been determined to be the problem. Reading on the Complaints Board http://www.complaintsboard.com/complaints/sears-kenmore-oven-c146862.html there seems to be a possible serious fire hazard with the clock timer board shorting out or burners turning on by themselves. Sears Parts Direct was not aware of any problems with this part. I am contacting the Consumer Product Safety Commission to report another problem with the part in this stove. Please contact me ASAP with actions being taken by Sears to address this issue.The oven was purchased November 2004 for 900.00. A 210.00 electronic control part should not fail in that short a time period and I am hesitant to install a new part that could fail again with a fire being caused as a result of the part failure.

    email sent to smsupport@searshc.com [REDACTED] Senior Case Manager Sears Social Media Support

    Model
    790.96614401
    Serial number
    VF44251708
    Bought from
    Sears, Florida
    Bought
    Nov 29, 2004
    Where
    Temple Terrace, Florida: Home/Apartment/Condominium
    Who was involved
    Age 54, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  77. First aid

    Made May 13, 2011, published by CPSC Jun 7, 2011

    The product, in the report: white stove with black flat top

    I bought a kenmore stove serial #vf40376266 flat top stove and I really like it but for the last 2-3 years i have had a problem with the stove there is a metal lip between where the flat top ends and where the stove door opens up this gets extreamly hot the service guy said between 100 and 150 degrees and that was very normal. the problem my daughter and I have both got burned on this metal bar bad enough it has blistered and had a nasty red place for about a week. It happens if your shirt comes up on your stomach or if you are waring something light. I really worry about it when we have people over I am worried someone is going to get burned very bad and we are going to get sued for something that is not our fault at all. We bought the kenmore in feb 05. I have contacted sears and the mail sears headquarters and have just got the run around I thought the customer service guy was really helpful when it just explained that it is just old and needs to be replaced there was nothing they could do. I really would like some help in this matter. [REDACTED]

    Serial number
    vf40376266
    Bought from
    sears, Missouri
    Bought
    Feb 2, 2005, about then
    Where
    troy, Missouri: Home/Apartment/Condominium
    Who was involved
    Age 30, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  78. No one hurt

    Made May 9, 2011, published by CPSC Jun 1, 2011

    The product, in the report: Kenmore Elite Range -Black / Stainless - Convection Oven - Smoothtop

    Cooking on a Kenmore Elite Range Model # 790.97473805 - Turned on the right eye on the stovetop and the right and left eye came on. Later the same day 2 more incidents - right eye came on without being turned on and all eyes were on cooking and suddenly the stovetop cut off and all the lights began flashing a code. Worried about the fire hazard so cut off the breaker to the stove.

    Model
    790.97473805
    Serial number
    VF00235810
    Bought from
    Sears, Tennessee
    Bought
    Jan 17, 2010
    Where
    Telford, Tennessee: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 29, 2026 and checked Oct 29, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Stoves and ovens

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An example nursing home

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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