GE gas stoves and ovens
234 reports to CPSC, the latest made Oct 17, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Nov 5, 2026.
- 234reports to CPSC
- Oct 17, 2026the latest report was made
- Aug 19, 2011the earliest
- 0with the company’s comments
- Brand
- GE
- Makers
- GE Appliances, a Haier company, GE Appliances & Lighting and GE AppliancesMakers, importers or sellers, as the reports name them
- Product
- Gas stoves and ovensCPSC’s product type: Gas Ranges or Ovens (code 279), in Kitchen: Appliances
Other ways the reports write the brand (3)
“G E”, “G.E” and “G.E.”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| October 2026 | 3 |
| September 2026 | 2 |
| August 2026 | 5 |
| June 2026 | 9 |
| May 2026 | 6 |
| April 2026 | 3 |
| March 2026 | 1 |
| February 2026 | 2 |
| January 2026 | 3 |
| December 2025 | 1 |
| October 2025 | 1 |
| September 2025 | 3 |
| June 2025 | 3 |
| April 2025 | 1 |
| March 2025 | 4 |
| February 2025 | 4 |
| January 2025 | 1 |
| December 2024 | 7 |
| November 2024 | 1 |
| October 2024 | 1 |
| September 2024 | 1 |
| August 2024 | 2 |
| June 2024 | 2 |
| May 2024 | 1 |
| March 2024 | 1 |
| January 2024 | 2 |
| November 2023 | 1 |
| September 2023 | 1 |
| August 2023 | 2 |
| June 2023 | 1 |
| April 2023 | 1 |
| March 2023 | 4 |
| February 2023 | 2 |
| January 2023 | 3 |
| December 2022 | 1 |
| November 2022 | 1 |
| October 2022 | 3 |
| August 2022 | 3 |
| June 2022 | 1 |
| May 2022 | 2 |
| April 2022 | 1 |
| March 2022 | 2 |
| February 2022 | 1 |
| January 2022 | 1 |
| October 2021 | 1 |
| June 2021 | 1 |
| May 2021 | 1 |
| March 2021 | 2 |
| February 2021 | 2 |
| January 2021 | 1 |
| October 2020 | 3 |
| September 2020 | 4 |
| August 2020 | 1 |
| May 2020 | 1 |
| January 2020 | 1 |
| November 2019 | 1 |
| September 2019 | 3 |
| August 2019 | 2 |
| April 2019 | 1 |
| March 2019 | 1 |
| November 2018 | 1 |
| October 2018 | 2 |
| September 2018 | 2 |
| August 2018 | 2 |
| July 2018 | 2 |
| March 2018 | 2 |
| February 2018 | 1 |
| January 2018 | 3 |
| November 2017 | 1 |
| October 2017 | 1 |
| September 2017 | 1 |
| July 2017 | 1 |
| June 2017 | 1 |
| May 2017 | 3 |
| April 2017 | 4 |
| February 2017 | 2 |
| January 2017 | 1 |
| December 2016 | 1 |
| November 2016 | 2 |
| October 2016 | 1 |
| September 2016 | 1 |
| August 2016 | 3 |
| July 2016 | 2 |
| June 2016 | 1 |
| May 2016 | 1 |
| April 2016 | 2 |
| March 2016 | 1 |
| December 2015 | 2 |
| September 2015 | 1 |
| June 2015 | 1 |
| May 2015 | 2 |
| April 2015 | 1 |
| February 2015 | 1 |
| January 2015 | 4 |
| December 2014 | 2 |
| October 2014 | 1 |
| September 2014 | 1 |
| August 2014 | 2 |
| July 2014 | 1 |
| June 2014 | 1 |
| May 2014 | 1 |
| March 2014 | 1 |
| January 2014 | 1 |
| December 2013 | 1 |
| November 2013 | 1 |
| October 2013 | 1 |
| September 2013 | 1 |
| August 2013 | 2 |
| July 2013 | 1 |
| June 2013 | 1 |
| April 2013 | 3 |
| March 2013 | 2 |
| January 2013 | 3 |
| December 2012 | 1 |
| November 2012 | 3 |
| October 2012 | 2 |
| September 2012 | 1 |
| August 2012 | 2 |
| June 2012 | 1 |
| April 2012 | 1 |
| March 2012 | 1 |
| February 2012 | 3 |
| January 2012 | 2 |
| December 2011 | 1 |
| November 2011 | 3 |
| September 2011 | 1 |
| August 2011 | 1 |
How badly anyone was hurt
- Hospital admission 2 CPSC: Injury, Hospital Admission
- Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
- Seen by a doctor or nurse 4 CPSC: Injury, Seen by Medical Professional
- First aid 17 CPSC: Injury, First Aid Received by Non-Medical Professional
- Hurt, no treatment 13 CPSC: Injury, No First Aid or Medical Attention Received
- Hurt, care not known 4 CPSC: Injury, Level of care not known
- No one hurt 172 CPSC: Incident, No Injury
- No incident, no one hurt 19 CPSC: No Incident, No Injury
- Not said 2 CPSC: Unspecified
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Nov 5, 2026. Updated daily.
-
No one hurt Made Oct 17, 2026, sent to the company Oct 21, 2026, published by CPSC Nov 4, 2026
The product, in the report: GE Gas stove & oven combination
The outer glass on our oven door exploded. It was not in use and was not heated at all, or used the day it happened. It was bumped into with a plastic cutting board that was dropped from the counter. The door was closed.
- Model
- JGBS66DEK6BB
- Serial number
- VT226332P
- Bought from
- Home Depot
- Bought
- Nov 30, 2022, about then
- Where
- Hanover, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 13, 2026, sent to the company Oct 16, 2026, published by CPSC Oct 30, 2026
The product, in the report: GE Gas range stainless steel
GE oven door glass shattered spontaneously
- Model
- JGB735SP1SS
- Serial number
- SR215254P
- Where
- Marysville, Ohio: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 10, 2026, sent to the company Oct 14, 2026, published by CPSC Oct 28, 2026
The product, in the report: STAINLESS STEEL STOVE Model Number: JGBS66REK4SS Serial Number: TS109628P Approximate Age: 5 years My mother was sitting at her dining table when the front glass of her oven suddenly shattered without warning. The oven was completely turned off, although it had been used earlier that day. Glass fragments scattered onto the floor, creating an extremely dangerous situation.
The front glass of the stove shattered in my mother kitchen while it was off .
- Model
- JGBS66REK4SS
- Serial number
- TS109628P
- Bought from
- Brands mart
- Bought
- Feb 24, 2021, about then
- Where
- Atlanta, Georgia: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Sep 24, 2026, sent to the company Sep 29, 2026, published by CPSC Oct 14, 2026
The product, in the report: General Electric, gas range
I purchased a general electric gas range August 28, 2026 The oven is emitting a very strong chemical odor that is burning my familys eyes, throat, nose, skin, and causing trouble breathing I contact General Electric they sent our appliance repair guy out, stated that the range is working properly and they refuse to give me a refund
- Model
- JGBS66REK8SS
- Serial number
- GD346121P
- Where
- Littlestown, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 56, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No incident, no one hurt Made Sep 10, 2026, sent to the company Sep 15, 2026, published by CPSC Sep 29, 2026
The product, in the report: GE gas stove/oven Color black and silver 30”
Just finishing baking my biscuits when the outer glass door of oven blew. The inner glass did not
- Model
- JGBS66REK4SS
- Serial number
- TS102902P
- Where
- LA PLACE, Louisiana: Home/
Apartment/ Condominium - Who was involved
- Age 81, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand ge, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No incident, no one hurt Made Aug 25, 2026, sent to the company Aug 31, 2026, published by CPSC Sep 15, 2026
The product, in the report: Black GE gas range
Shortly after using our GE range ( model # JGBS 66DEK4BB, serial # DS108664P ) to prepare dinner, the external glass in the oven door shattered. The oven was turned off after being on for approximately 30 min at temperature 350 F. My adult daughter and I were standing, along with our small dog, in front of range talking when the spontaneous shattering occurred. The round pellets of broken tempered glass fell straight down and no one was injured. The internal glass was not apparently affected.
- Model
- JGBS 66DEK4BB
- Serial number
- DS108664P
- Bought from
- Bouchard- Pierce, Vermont
- Bought
- May 18, 2021, about then
- Where
- Burlington, Vermont: Home/
Apartment/ Condominium - Who was involved
- Age 20, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No incident, no one hurt Made Aug 16, 2026, sent to the company Aug 18, 2026, published by CPSC Sep 2, 2026
The product, in the report: GE oven model GGF600AVSS
Inside glass of oven door shattered on second use - oven temp was set to 450 degrees F. Oven was brand new
- Model
- GGF600AVSS
- Bought from
- Costco
- Bought
- Aug 6, 2026
- Where
- Plymouth, United States: Home/
Apartment/ Condominium - Who was involved
- Age 37, Unspecified
- The reporter’s relation to them
- Other Relative
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Aug 5, 2026, sent to the company Aug 10, 2026, published by CPSC Aug 24, 2026
The product, in the report: 5 burner gas Range
GE gas range tempered oven door glass shattered, oven have not been used in over a , stove top was used around 5:00 p.m. it shattered around 12:30 a.m.
- Model
- JGBS66REK6SS
- Serial number
- LV14Q952P
- Bought from
- Conn’s Home Furnishing and Littleton Colorado
- Bought
- Oct 1, 2024, about then
- Where
- Denver, Colorado: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 3, 2026, sent to the company Aug 6, 2026, published by CPSC Aug 20, 2026
The product, in the report: Freestanding Natural Gas Range
I purchased a GE Freestanding Natural Gas Range about 2-1/2 years ago. While preheating oven, the glass on the outside exploded and shattered into a million pieces. After trying to determine what could have happened, I remembered that the oven gets unusually hot.
- Model
- JGBS66REKSS
- Bought from
- Lowes
- Bought
- Oct 1, 2023
- Where
- Glenn Heights, Texas: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
Seen by a doctor or nurse Made Aug 2, 2026, sent to the company Aug 5, 2026, published by CPSC Aug 19, 2026
The product, in the report: Product Name: GE 30-inch Free-Standing Gas Range Manufacturer: GE Appliances Model Number: JGBS66DEKWW Serial Number: AZ213163P Color: White with cast-iron burner grates. Type of Appliance: Residential freestanding gas range with oven. Fuel: Propane (LP) using the manufacturers LP conversion kit. Dimensions: Approximately 47.25 inches high 30 inches wide 28.75 inches deep. Oven Capacity: 5.0 cubic feet. Configuration: Five sealed surface burners with an integrated center griddle and lower broiler drawer. Purchase Information: Purchased new from Lowes. The appliance was only slightly more than one year old at the time of the incident and had been used only for normal residential cooking.
My gas range developed a gas leak that appears to have originated at a welded seam inside the appliance before the gas reached the burner control valve.
My granddaughter and her friends were using the stovetop to prepare food when the inside of the range unexpectedly began burning. The fire started inside the cabinet rather than on the cooktop surface. This stove is in a lake house that is not regularly used.
After discovering the fire, it became apparent that gas was escaping from inside the range cabinet at a location upstream of the burner control valve. The fire inside the appliance melted wiring and other components within the range. There was visible fire damage inside the cabinet, smoke, and a strong burnt-plastic odor. The fire occurred before the gas reached the burner control valve or control knob, indicating that the leak originated within the appliance itself.
The homes propane supply was shut off by my granddaughter at the main tank valve to stop the gas flow and prevent further danger. The range is no longer being used and is not functional.
Following the gas leak and internal fire, occupants of the home experienced symptoms consistent with exposure to leaking gas and combustion byproducts, including headache, dizziness, nausea, fatigue, eye irritation, throat irritation, and other symptoms that prompted medical evaluation. These symptoms lasted multiple days. One person was taken to an urgent care clinic for evaluation after the incident. The physician determined that symptoms were consistent with a gas leak and internal fire.
Upon inspection after opening the cabinet it was apparent from soot marks and a break in the pre-valve weld that the leak and the fire were from components that should have been a closed system.
The range is a GE gas range, model JGBS66DEKWW. It was purchased from Lowes and was only a little over one year old at the time of the incident. The failure involved an internal gas leak and fire, creating a significant risk of fire, explosion, and exposure to gas and combustion products.
- Model
- JGBS66DEKWW
- Serial number
- AZ213163P
- Bought from
- Lowes in Jacksonville Ark.
- Bought
- Feb 20, 2024
- Where
- Higden, Arkansas: Home/
Apartment/ Condominium - Who was involved
- Age 22, Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
No one hurt Made Jun 30, 2026, sent to the company Jul 6, 2026, published by CPSC Jul 20, 2026
The product, in the report: GE double oven stainless steel 5 burner
Bottom Glass door exploded while baking a cake. No one was near the stove when it happened just heard the sound
- Model
- Jgss86sp1ss
- Serial number
- Rr175581p
- Bought from
- Home Depot
- Bought
- Mar 10, 2023, about then
- Where
- DOWNERS GROVE, Illinois: Unspecified
- Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Jun 30, 2026, sent to the company Jul 6, 2026, published by CPSC Jul 20, 2026
The product, in the report: GE OVEN
Oven door . Sounded like a bomb and glass shattered every where.
- Model
- JGBS66REK6SS
- Serial number
- LZ211522P
- Bought from
- Home Depot
- Bought
- Sep 2, 2024, about then
- Where
- North Jackson, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 70, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Jun 25, 2026, sent to the company Jun 29, 2026, published by CPSC Jul 14, 2026
The product, in the report: ge propane oven silver
was using the oven at 425 degrees to cook dinner and 5 minutes later the outside glass of the oven exploded
- Model
- JGBs66REk4ss
- Serial number
- Gs119704p
- Where
- United States: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Ge, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Jun 19, 2026, sent to the company Jun 24, 2026, published by CPSC Jul 10, 2026
The product, in the report: GE 30 in. 5.0 cu. ft. Freestanding Gas Range in Stainless Steel with Griddle | 30 in. 5.0 cu. ft. Freestanding Gas Range in Stainless Steel with Griddle +
My oven glass spontaneously exploded while the oven was not in use and had not been in use all day and no one had even touched it, just standing in the kitchen next to it.
- Model
- JGBS66REKSS
- Bought from
- Home Depot
- Bought
- Apr 11, 2024
- Where
- DE SOTO, Missouri: Home/
Apartment/ Condominium - Who was involved
- Age 33, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Jun 18, 2026, sent to the company Jun 24, 2026, published by CPSC Jul 10, 2026
The product, in the report: GE gas range
My oven spontaneously exploded while in use. Only the outside glass shattered. The oven is less than three years old.
- Model
- JGBS66REK6SS
- Serial number
- DV133011P
- Bought from
- Lowes
- Bought
- Aug 10, 2023, about then
- Where
- United States: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Jun 18, 2026, sent to the company Jun 24, 2026, published by CPSC Jul 10, 2026
The product, in the report: GE Freestanding Gas Range
My elderly moms GE gas stove spontaneously activated and heated up to the point that it was showing an F2 runaway heat code. The stove is less than a year old and GE has delayed the process. She has not had a stove for 2 weeks. GE has stated they must attempt to repair even though we have expressed multiple concerns over the safety of the range. It is clearly a compromised device but they are forcing her to keep an unsafe appliance in their home.
- Model
- GE-JGBS61DPWW
- Bought from
- Home Depot
- Bought
- Dec 9, 2025
- Where
- Bensenville, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 14, Unspecified
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Jun 9, 2026, sent to the company Jun 12, 2026, published by CPSC Jun 30, 2026
The product, in the report: GE gas range Model JGSS66SELSS
The oven door shaderred
- Model
- JGSS66SELSS
- Bought from
- Best buy
- Bought
- Jun 8, 2021, about then
- Where
- Louisville, Kentucky: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Jun 9, 2026, sent to the company Jun 11, 2026, published by CPSC Jun 29, 2026
The product, in the report: GE Range/Oven Model Number: JGBS66DEK6BB
On June 9th,2026 while the oven was in use/or shortly after, the front glass panel of my GE oven (Model: JGBS66DEK6BB, Serial: VV222600P) experienced a catastrophic and spontaneous failure. The entire exterior glass door shattered into thousands of pieces, scattering glass across my kitchen floor.
Details:
Appliance: GE Range/Oven
Model Number: JGBS66DEK6BB
Serial Number: VV222600P
Purchase Date: November 24, 2023 (Purchased via Home Depot)
Condition: The appliance has been maintained according to manufacturer guidelines. There was no impact, misuse, or external trauma to the glass prior to the incident.
Safety Concern: This was an explosive failure that posed an immediate safety hazard. Given the nature of the damage, it appears to be a manufacturing defect, likely related to thermal stress or impurities within the tempered glass. This type of sudden failure creates a significant risk of lacerations and physical harm, particularly if children or pets (like my own) were nearby.
Desired Outcome: I am reporting this to ensure there is an official record of this safety failure. I believe this model may be subject to a larger trend of manufacturing defects, and I am requesting an investigation into this specific glass assembly to prevent future incidents.
- Model
- JGBS66DEK6BB
- Serial number
- VV222600P
- Bought from
- Home Depot
- Bought
- Nov 14, 2023
- Where
- Morrisville, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 39, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Jun 4, 2026, sent to the company Jun 8, 2026, published by CPSC Jun 23, 2026
The product, in the report: Its a 5 burner stainless steel gas stove with the big griddle for the middle burner. It has the steam clean function for the oven.
Was watching tv one night heard a loud noise and glass shatter. Went in the kitchen my oven door had exploded.
- Model
- JGBS66REK4SS
- Serial number
- HS110996P
- Bought from
- Home Depot
- Bought
- Dec 11, 2024, about then
- Where
- Bloomfield, Missouri: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 28, 2026, sent to the company Jun 2, 2026, published by CPSC Jun 16, 2026
The product, in the report: GE Model JGSS86SP1SS Double Gas Stove/Range
We have a double gas range/oven. The glass on the larger, bottom oven door shattered. No person or pet was near the oven at the time.
- Model
- JGSS86SPISS
- Bought from
- Home Depot
- Bought
- Oct 1, 2020, about then
- Where
- Indianapolis, Indiana: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 21, 2026, sent to the company May 22, 2026, published by CPSC Jun 8, 2026
The product, in the report: GE model# GGF600AVWH white.
My wife was cleaning by the clock of our kitchen range. It is a GE 5 burner with oval center burner( model # GGF600AVWH). As she was cleaning, the front burner turned on and she could feel the heat from the flame. Almost caught my clothes on fire. The knobs push in and turn TOO easily! It is 7 months old. This has happened at least 6 times.
- Model
- GGF600AVWH
- Bought from
- ABT
- Bought
- Oct 26, 2025
- Where
- New Lenox, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 76, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 20, 2026, sent to the company May 26, 2026, published by CPSC Jun 9, 2026
The product, in the report: GE Profile black 30” natural gas stove/oven.
While my wife and I were sitting at the snack counter about 10 feet from the stove/oven the oven glass door shattered. The oven was not on and it was completely cool.
- Model
- GE PGS968DEP2BB
- Serial number
- VT209493Q
- Bought from
- Perla’s Appliances
- Bought
- May 1, 2023, about then
- Where
- Coraopolis, United States: Home/
Apartment/ Condominium - Who was involved
- Age 67, Unspecified
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made May 12, 2026, sent to the company May 15, 2026, published by CPSC Jun 1, 2026
The product, in the report: GE. 30-in 5 burners 5 cu ft free standing natural Gas Range Model JGBS66REK8SS. Serial AD410700P.
On January 31, 2026, I purchased a brandnew GE freestanding gas range to replace my previous GE gas range, which had developed a gas leak. I have included the [REDACTED] report documenting the first leak. Although the original range was less than three years old, it was already out of warranty. Due to the safety risk, I chose to replace the unit at my own expense rather than attempt a repair.
The replacement GE gas range has now also begun leaking gas. I have included the report from [REDACTED], the appliance repair company GE selected to perform warranty service. Because this unit is still under warranty, I contacted GE. They scheduled a repair appointment and refused to provide a replacement. The technician inspected the appliance in my home and confirmed that there is an active gas leak.
This is the second GE gas range in a row that has leaked gas in my home. My concerns include the risk of carbon monoxide poisoning, fire hazards, personal injury, or death. GE has not demonstrated concern about the repeated gas leaks or the safety implications. Their position appears to be that I should continue using or repairing appliances that present a clear safety hazard.
I do not know the manufacturing date of the current unit.
- Model
- JGBS66REK8SS
- UPC
- 22208560P117
- Serial number
- AD410700P
- Bought from
- Lowes
- Bought
- Jan 31, 2026
- Where
- Royse City, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 55, Unspecified
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand G.E., made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
Hurt, no treatment Made May 4, 2026, sent to the company May 7, 2026, published by CPSC May 21, 2026
The product, in the report: GE Free Standing Gas Range
I had completed cooking food in my oven and turned off the oven and stepped away when I heard a loud bang. When I turned around the oven door was shattered and glass all over the kitchen.
- Model
- JGBS66REKSS
- Bought from
- Home Depot
- Bought
- Dec 31, 2021, about then
- Where
- Charlotte, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 61, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made May 1, 2026, sent to the company May 5, 2026, published by CPSC May 19, 2026
The product, in the report: GE PGB965YPFS
The ovens in my range experiences a delayed ignition, causing gas to accumulate and the oven door to open briefly from combustion.
- Model
- PGB965YPFS
- Serial number
- RS178278P
- Bought from
- Designer Appliances, Montclair, NJ
- Bought
- Mar 8, 2022, about then
- Where
- Montclair, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Age 45, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Apr 29, 2026, sent to the company May 4, 2026, published by CPSC May 18, 2026
The product, in the report: GE freestanding gas range, model JGBS66REK8SS, stainless steel finish. Standard residential gas cooking range with oven. The unit was newly installed on March 26, 2026, and was found by a licensed gas technician on April 10, 2026 to have a defective oven safety, leading the technician to disconnect the stove and plug the gas line.
What happened that made you want to report. A newly installed GE gas range failed within approximately two weeks of installation. A licensed propane and gas service technician inspected the appliance and documented that the new cook stove has a bad oven safety, and disconnected the stove and plugged the gas line. The stove was disconnected from the gas line because of the safety concern. I am concerned this presents a gas, fire, or explosion risk if the oven safety valve or oven safety system allows unsafe gas flow or improper ignition behavior.
What type of products were being used. A GE gas range, model JGBS66REK8SS, serial DD412403P. The unit was installed on March 26, 2026, and removed and disconnected in early April 2026. The technician inspection date was April 10, 2026.
Who was using the product. Household residents using it as a normal kitchen range.
How were the products being used. Standard residential cooking and oven use.
Were there any injuries that happened or may have happened. No injuries occurred. The defect was identified by the gas technician before any injury, and the unit was disconnected as a precaution. There remains a potential gas, fire, or explosion risk associated with a defective oven safety system.
How did any injuries occur. Not applicable, no injuries.
I am requesting confirmation whether this model and serial number is subject to any recall, service bulletin, known defect, or safety repair program, and that GE document this as a product safety complaint and provide a replacement or repair resolution. Documentation and photos of the model and serial plate and the technician invoice are available.
- Model
- JGBS66REK8SS
- Serial number
- DD412403P
- Bought from
- Lowes - Littleton NH
- Bought
- Mar 26, 2026
- Where
- Sheffield, Vermont: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances & Lighting
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Apr 27, 2026, sent to the company Apr 30, 2026, published by CPSC May 14, 2026
The product, in the report: To Whom It May Concern, I am writing to formally report a serious safety incident involving a GE Gas/ Propane oven (Model GGF600AVSS) purchased on January 15, 2026. On the evening of April 27, 2026 at 5:23pm, while the oven was NOT in use, the outer glass door panel suddenly and violently exploded outward into our living space. The glass continued popping and fragmenting for over 20 minutes after the initial failure. I have video of it. I am scared to clean it up or touch it. This incident created a significant safety hazard and could have resulted in severe injury or death had anyone been in closer proximity. There was no misuse, impact, or abnormal handling of the appliance. This appears to be a spontaneous tempered glass failure. I can’t imagine if any of my Yorkies had been in the kitchen.
To Whom It May Concern, I am writing to formally report a serious safety incident involving a GE oven (Model GGF600AVSS) purchased on January 15, 2026. On the evening of April 27, 2026 at 5:23pm, while the oven was NOT in use, the outer glass door panel suddenly and violently exploded outward into our living space. The glass continued popping and fragmenting for over 20 minutes after the initial failure. I have video of it. I am scared to clean it up or touch it. This incident created a significant safety hazard and could have resulted in severe injury or death had anyone been in closer proximity. There was no misuse, impact, or abnormal handling of the appliance. This appears to be a spontaneous tempered glass failure. I can’t imagine if any of my Yorkies had been in the kitchen. It is now an hour later and still popping.
- Model
- GGF600AVSS
- Serial number
- VA170123Q
- Bought from
- Lowe’s Wentzville, MO, Missouri
- Bought
- Jan 15, 2026, about then
- Where
- Warrenton, Missouri: Home/
Apartment/ Condominium - Who was involved
- Age 59, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Apr 14, 2026, sent to the company Apr 17, 2026, published by CPSC May 1, 2026
The product, in the report: Brand/Manufacturer: GE Appliances Model Number: PGS960YP4FS Serial Number: HA374864P Product Type: Gas Range Where purchased: Costco Wholesale, Colorado Springs, CO
My GE gas range developed a gas leak that created an imminent risk of death, explosion, and serious bodily injury to my family. We discovered the leak ourselves - there was no warning from GE Appliances or Costco. This is the second dangerous failure of this same appliance. The first defect took GE Appliances over 7 months to resolve, leaving us without a stove through the entire holiday season. My husband and I are both currently under physician care for pre-existing cardiac conditions. This gas leak and the ongoing unresolved danger in our home has aggravated and worsened our cardiac conditions, which is medically documented by our treating physicians. GE Appliances assigned [REDACTED] who has refused to replace the appliance. Costco, the seller, has not intervened. The appliance remains in my home. I am requesting immediate federal review of this product as a substantial product hazard.
- Model
- PGS960YP4FS
- Serial number
- HA374864P
- Bought from
- Costco Wholesale, Colorado Springs, CO
- Bought
- Dec 31, 2023, about then
- Where
- colorado springs, Colorado: Home/
Apartment/ Condominium - Who was involved
- Age 56, Male
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 11, 2026, sent to the company Mar 16, 2026, published by CPSC Mar 30, 2026
The product, in the report: White, Gas Range, average size
The glass in our oven door shattered in the middle of the night
- Model
- jgb566rekss
- Bought from
- Lowes, Virginia
- Bought
- Oct 27, 2023
- Where
- Leesburg, Virginia: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 18, 2026, sent to the company Feb 26, 2026, published by CPSC Mar 12, 2026
The product, in the report: GE GAS RANGE Model GGS600AV2WW, SN TA189826Q. This is a slide in gas range in white.
GE Gas Range, Model GGS600AV2WW, S/N TA189826Q, purchased December 6, 2025 at Hoffmans Appliances in Rochester, NY. Range was installed by Hoffmans on December 18, 2025. It has not worked properly from the get-go. This 2-month-old gas range has a severe safety defect in the broiler ignition system. The electrical glow-bar igniter remains energized and ‘brightly lit’ throughout the entire cooking cycle without turning off. This indicates a failure of the control board relay or a defective igniter failing to reach the proper amperage to fully open the gas safety valve. Simultaneously, the gas valve is only partially opening, resulting in a dangerously weak, flickering flame that cannot reach broiling temperatures. This creates a twofold hazard: (1) An electrical fire risk from a high-voltage component remaining energized indefinitely, and (2) a risk of gas buildup or ‘fluttering’ ignition. The manufacturer ([REDACTED]) and retailer (Hoffman’s) have been notified of this safety hazard but have refused to replace the unit, forcing me to keep a potentially dangerous gas appliance in my home for several weeks until a service date of March 2nd. This is totally unacceptable!
- Model
- GGS600AV2WW
- Serial number
- TA18926Q
- Bought from
- Hoffmans Appliances, [REDACTED], Rochester, NY ,
- Bought
- Dec 6, 2025
- Where
- Rochester, New York: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Feb 17, 2026, sent to the company Feb 20, 2026, published by CPSC Mar 6, 2026
The product, in the report: GE Model #JGBS66DEKBB. 30-in 5 burners 5-cu ft Freestanding Natural Gas Range
Unsafe broiler height on new GE freestanding stove/oven. Broiler is at the floor / drawer level, Not in the oven itself. The cooking unit it too low to safely lower, slide in, slide out, and lift food.
- Model
- JGBS66DEKBB
- Bought from
- LOWES
- Bought
- Jan 27, 2026
- Where
- NOKOMIS, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 47, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No incident, no one hurt Made Jan 23, 2026, sent to the company Jan 28, 2026, published by CPSC Feb 13, 2026
The product, in the report: GE Gas Range, stainless steel.
The outer glass panel on door on my GE gas range exploded and the glass shattered all over the floor for no reason.
- Model
- JGB735SP1SS
- Serial number
- SS212978P
- Bought from
- Fergusons Appliance, Fairfield, NJ
- Bought
- Feb 27, 2022, about then
- Where
- Pompton Lakes, United States: Home/
Apartment/ Condominium - Who was involved
- Age 24, Unknown
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances & Lighting
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Jan 8, 2026, sent to the company Jan 13, 2026, published by CPSC Jan 30, 2026
The product, in the report: GE Cafe Series GE Cafe Series 36” Built-In Gas Cooktop
I know this GE cooktop is old, but it just donned on me to check recalls, because I have had nothing but problems with it. Initially, the light indicated the knobs were on, but all were off and I smelled gas. So we called out the fire department. Turned out the gas was low and they thought the light was faulty. Then many times over the years, we thought we had turned off the gas, only to have the smell alert us that the knob didn’t actually turn it all the way off. The igniters are also hit an miss on three of the five burners. One is so unreliable we stopped using it years ago. We replaced the all the knobs because the insides cracked and they immediately cracked again. When you turn a knob to the OFF position, and the gas/flame doesn’t go off, this can cause panic when you have a dry pan or some other situation, and then find the knob just spins. Or if you are trying to ignite a burner and it won’t engage and you start to smell a lot of gas. The cooktop has been a nightmare since we got it in 2014.
- Model
- CGP650SET3SS
- Serial number
- VD704142Q
- Bought from
- Home Depot
- Bought
- Nov 28, 2014
- Where
- Roseville, California: Home/
Apartment/ Condominium - Who was involved
- Age 47, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 2, 2026, sent to the company Jan 7, 2026, published by CPSC Jan 22, 2026
The product, in the report: 30 “ BLACK GAS STOVE
My GE stove outer glass shattered for no apparent reason. The stove was on at 400 degrees, no one was standing near it when the glass shattered. No injuries occurred.
- Model
- jgbs66dek4bb
- Serial number
- MS10804P
- Bought from
- Home Depot
- Bought
- Aug 24, 2021
- Where
- Olean, New York: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
Seen by a doctor or nurse Made Dec 3, 2025, sent to the company Jan 9, 2026, published by CPSC Jan 28, 2026
The product, in the report: GE Gas range
The consumer explained that she turned the self-cleaning option on of the gas range and she was in the living room when she fell asleep. When she woke up, she felt dizzy, with nausea and sick. She realized that the appliance had turned off by itself during the cleaning process and the inhaled carbon monoxide.
She called the company, and they sent two technicians, but when they went to check the unit, they never told her what the problem was in their report. They said that the problem was not the appliance, and they were going to tell the store to give her a replacement. However, the consumer doesn’t want a replacement of the same stove since she doesn’t feel safe.
Then she called back again, and they said they would send an experienced technician. He came today on December 3rd, and he did not even check the gas range. He did not even stay for 30 minutes when he left, and he did not give her a diagnosis or anything.
He told her that she needed to return the appliance for her to get another one, but she didn’t want to do that because she would not have any proof. She wants someone from the CPSC or an experienced person to take a look and tell her what the problem was with the appliance.
The consumer recieved medical attention on 10/25/2025 and was treated for swollen throat and sinus tissue. Sterioids were used to reduce swelling, which is not resolved.
- Model
- CG5700P2MS1
- Bought from
- Bray & Scarff, Maryland
- Bought
- Oct 25, 2024
- Where
- Gaithersburg, Maryland: Unspecified
- Who was involved
- Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
No one hurt Made Oct 8, 2025, sent to the company Oct 23, 2025, published by CPSC Dec 4, 2025
The product, in the report: GE 30 inch slide-in front control gas range
Oven door exploded.
- Bought from
- Lowes
- Bought
- Dec 1, 2023, about then
- Where
- Ventura, California: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand G.E, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Sep 15, 2025, sent to the company Sep 29, 2025, published by CPSC Nov 25, 2025
The product, in the report: Stainless steel Gas range/oven GE model JGBS66REK4SS.
While using my GE gas range (model JGBS66REK4SS, purchased new from Best Buy on November 20, 2020), the oven igniter began failing repeatedly, tripping breakers, and ultimately failed with a loud explosive pop (like a gunshot) that frightened my family and immediately cut power. GE later confirmed that the igniter inside this range is a non-OEM part not used in their factories, which means the oven was sold new with a defective, unsafe component already installed. The range was only used for normal household cooking, never serviced or altered, and children were present in the home at the time of the failure. Although no physical injuries occurred, the incident created a serious risk of electrical fire or gas ignition, and the explosive failure demonstrates that this was not a normal part failure but a hazardous defect present from the start.
- Model
- JGBS66REK4SS
- UPC
- 084691826352
- Serial number
- TR103943P
- Bought from
- Bestbuy, Minnesota
- Bought
- Nov 20, 2020
- Where
- Elko New Market, Minnesota: Home/
Apartment/ Condominium - Who was involved
- Age 35, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Sep 14, 2025, sent to the company Sep 16, 2025, published by CPSC Sep 30, 2025
The product, in the report: Black and grey gas ge stove.
My GE gas stove door exploded in a million pieces
- Serial number
- 317b6528p001
- Bought from
- Homedepot
- Bought
- Feb 22, 2023, about then
- Where
- Carrollton, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 29, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Sep 12, 2025, sent to the company Sep 17, 2025, published by CPSC Oct 1, 2025
The product, in the report: General Electric 30 inch gas range stainless
I have a GE gas range purchased in 2022 and today the front glass in oven exploded all over the place.
- Model
- JGBS66REKSS
- Bought from
- Lowes
- Bought
- Jan 18, 2022
- Where
- Centre, Alabama: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Jun 23, 2025, sent to the company Jun 26, 2025, published by CPSC Jul 11, 2025
The product, in the report: GE stove balck and chrome
Good Afternoon,
Im reaching out regarding a serious safety incident with my GE oven. On June 22, 2025, the front glass panel of the oven door spontaneously shattered, even though the oven had not been used or turned on for three days. The glass scattered all over my kitchen, creating a dangerous situation and requiring an immediate cleanup.
Model: JGBS62REK1SS
Serial Number: TH164242P
Date of incident: June 22, 2025
Description: The tempered glass exploded without any apparent triggerno sudden temperature change, no impact, and no self-cleaning cycle had been run.
This incident aligns with reported cases of GE oven doors suddenly shattering due to glass stress or manufacturing faults. Thankfully, no one was injured, but the event was alarming and could have easily caused harm.
I
.
I look forward to your prompt response. Thank you for your attention to this safety concern.
Sincerely,
- Model
- JGBS62REK1SS
- Serial number
- TH164242P
- Bought from
- Home Depot
- Bought
- Apr 9, 2021, about then
- Where
- Olean, New York: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No incident, no one hurt Made Jun 17, 2025, sent to the company Jun 23, 2025, published by CPSC Jul 8, 2025
The product, in the report: GE 30 in. 5.3 cu. ft. Slide-In Gas Range in Stainless Steel with Griddle 11.3k
I was in my office and heard a pop and then glass breaking out in the kitchen. I went out and my oven outside door, had exploded into pieces all over my kitchen. The oven was set at 400 to bake a potato. The door was not damaged at all.
- Model
- GGS500SVSS
- Serial number
- AZ935630P
- Bought from
- Home Depot
- Bought
- Jan 3, 2024
- Where
- West Bloomfield, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 73, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
First aid Made Jun 13, 2025, sent to the company Jun 17, 2025, published by CPSC Jul 2, 2025
The product, in the report: 30 in. 5-Burners Smart Free-Standing Gas Convection Range
My GE free standing oven door glass exploded out while not in use. The oven is 5 years old.
- Model
- GB735SP1SS
- Serial number
- TR205382P
- Where
- Culver City, California: Home/
Apartment/ Condominium - Who was involved
- Age 57, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
Hospital admission Made Apr 30, 2025, sent to the company May 2, 2025, published by CPSC May 16, 2025
The product, in the report: GE 30 in 5 cuft 5 buner freestanding natural gas stove Model # JGBS66REKSS
In May of 2024, I began experiencing recurring symptoms including fatigue, headaches, and nausea, which persisted over the course of a year. These symptoms affected both myself and members of my household and led to missed workdays and concerns about our overall health. It wasn’t until I read an article about CM and your burners must be all blue did I suspect something. A technician confirmed that the appliance was leaking carbon monoxide (CO). Following this, I contacted the appliance manufacturer, who sent a technician to evaluate the unit. The technician initially noted a gas leak and confirmed the carbon monoxide leak after I insisted on the findings provided by the gas company.
I have since had medical tests to evaluate the impact of long-term CO exposure, and my household has incurred both health concerns and increased utility bills due to the ongoing gas leak. We are also in the process of fertility evaluations and are concerned the exposure may have had an effect.
- Model
- Model # JGBS66REKSS
- UPC
- n/
a - Serial number
- AV143967P
- Bought from
- Lowes
- Bought
- Feb 21, 2023
- Where
- Austin, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 41, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, Hospital Admission
-
No one hurt Made Mar 29, 2025, sent to the company Apr 2, 2025, published by CPSC Apr 16, 2025
The product, in the report: gas stove free standing
GE gas stove (model JGB635DEK6WW // SN RZ424068P) smelled gas in living room and returned to kitchen and found one of the gas knobs was turned on and gas was flowing; turned off same and aired the kitchen out. Last time this happened again as we were leaving for a day of shopping.
- Model
- JGB635DEK6WW
- UPC
- unknown
- Serial number
- RZ424068P
- Bought from
- manny’sappliances
- Bought
- Sep 24, 2024, about then
- Where
- Springfield, Massachusetts: Home/
Apartment/ Condominium - Who was involved
- Age 72, Unspecified
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 16, 2025, sent to the company Mar 19, 2025, published by CPSC Apr 2, 2025
The product, in the report: Stove
Stove burner has gas leak under it. After a few seconds gas builds up then flares out of side
- Model
- GGF600AV2SS
- Serial number
- VZ020856Q
- Bought from
- ABT Electronic
- Bought
- Nov 24, 2024
- Where
- Romeoville, Illinois: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 14, 2025, sent to the company Mar 18, 2025, published by CPSC Apr 1, 2025
The product, in the report: GE 30 in. 5.0 cu. ft. Gas Range in Stainless Steel with Griddle
GE Oven glass shattered unprovoked and unexpectedly
- Model
- JGBS66REKSS
- Serial number
- 206943135
- Bought from
- Home Depot
- Bought
- Sep 30, 2022
- Where
- Brooklyn, New York: Home/
Apartment/ Condominium - Who was involved
- Age 4, Unspecified
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 7, 2025, sent to the company Mar 12, 2025, published by CPSC Mar 26, 2025
The product, in the report: 30 inch free standing gas range
Glass on oven door exploded
- Model
- JGB660SP1SS
- Serial number
- TR206967P
- Where
- Medina, Ohio: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 7, 2025, sent to the company Feb 12, 2025, published by CPSC Feb 27, 2025
The product, in the report: GE Gar Range model PGB911BEJ1TS & SN HL226632P
Used our gas range and after it was turn off for about 15 minutes we heard a pop and the front glass shattered shootings pieces of glass all over
- Model
- Model PGB911BEJ1TS
- Serial number
- HL226632P
- Bought from
- National Appliance Warehouse
- Bought
- Sep 3, 2019
- Where
- Garnet Valley, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 65, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
Seen by a doctor or nurse Made Feb 4, 2025, sent to the company Feb 7, 2025, published by CPSC Feb 24, 2025
The product, in the report: GE 30” Free-Standing Gas Convection Range with No Preheat Air Fry and EasyWash Oven Tray
I had a brand new GE gas range installed at my house yesterday and 15 minutes after the installers left my house, the range caught on fire, melted/severed the gas line and gas was leaking into my home.
- Model
- GGF600AV2SS
- Serial number
- ZZ034122Q
- Bought from
- geappliances.com
- Bought
- Jan 29, 2025
- Where
- Colorado Springs, Colorado: Home/
Apartment/ Condominium - Who was involved
- Age 41, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
Hurt, no treatment Made Feb 3, 2025, sent to the company Feb 5, 2025, published by CPSC Feb 20, 2025
The product, in the report: Black standing gas stove/oven. 5 burner. 4yrs old
My 4yr old GE oven door exploded in the middle of the night. My oven had not been turned on for days and there were not cracks or anything in it prior to it exploding
- Model
- JGBS66REKSS
- Serial number
- DR109189
- Bought from
- Lowe’s
- Bought
- Mar 21, 2017, about then
- Where
- Hayesville, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 26, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Feb 2, 2025, sent to the company Feb 12, 2025, published by CPSC Feb 27, 2025
The product, in the report: GE cafe range SERIES 30 free standing range with baking drawer
I turned off stove top off and left the skillet on the burner . About 3 hours later I noticed a flame which seemed to be coming out of a hole on the silver colored metal around the burner.
- Model
- CGS5985SETSSS
- Bought from
- Grand in Brookfield, WI
- Bought
- Sep 15, 2013
- Where
- Sturgeon Bay, Wisconsin: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 15, 2025, sent to the company Jan 17, 2025, published by CPSC Feb 3, 2025
The product, in the report: GE Free standing gas range Model JGSS66SEL3SS
Oven glass door shattered. Oven was not in use. No door had been opened, I came into the kitchen from my home office to find the door shattered and glass fragments and sharreds all over the floor.
- Model
- JGSS66SEL3SS
- Serial number
- GS943587P
- Bought from
- The Home Depot
- Bought
- Mar 4, 2021, about then
- Where
- Tarpon Springs, Florida: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 31, 2024, sent to the company Jan 10, 2025, published by CPSC Jan 27, 2025
The product, in the report: GE Gas and Dual Fuel Gas Range Delivered and Installed on 8-4-22; used literally less than 15 times in 2 years JGB660YPES Oven will literally turn off unexpectedly
I purchased a GE Dual Fuel Gas Range over 2 years ago, and I can tell you the amount of times I have used it. This oven literally shuts itself off. It makes me question the preparation of the food I attempted to cook in the oven during these times, as well as the gas which may linger, or potential for carbon monoxide. I have literally been avoiding using it, until I can afford another oven. I have contacted GE, and they told me it was buyers remorse.
- Model
- JGB660
- Bought from
- ABT, Illinois
- Bought
- Aug 4, 2022
- Where
- Grayslake, Illinois: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 30, 2024, sent to the company Jan 6, 2025, published by CPSC Jan 23, 2025
The product, in the report: GE gas range Model: JGBS66REK6SS Serial: FZ148046P Color: Black
Moved into new home used the oven 3x and on the 3rd use the oven exploded at 12mins on 425. Blast of glass exploded everywhere in and out of oven.
- Model
- JGBS66REK6SS
- Serial number
- FZ148046P
- Where
- South Jordan, Utah: Home/
Apartment/ Condominium - Who was involved
- Age 41, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 24, 2024, sent to the company Dec 27, 2024, published by CPSC Jan 16, 2025
The product, in the report: GE Ggs600av1fs
Brand new GE Ggs600av1fs stove. Had it since December 14th 2024. Bottom right burner leaks gas when on. Seems to be internal leak. Service has been called. GE needs to check their appliances before shipping them out.
- Model
- GGS600AV1FS
- Serial number
- HZ067649Q
- Bought from
- Pcrichard, New York
- Bought
- Dec 14, 2024
- Where
- BELLMORE, New York: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 19, 2024, sent to the company Dec 26, 2024, published by CPSC Jan 15, 2025
The product, in the report: GE 30” Slide-In Front Control Gas Range. Stainless Steel. Dimensions: 36 1/4 H x 30 W x 29 1/4 D.
I am writing to formally report an incident that occurred with the GE oven in our home. On 12/17/2024, while the oven had been turned off for approximately 20 minutes following the completion of cooking dinner at 350F for about two hours, the outer glass on the oven door spontaneously exploded and shattered. At the time of the incident, I was standing directly in front of the oven, dishing up food. Without warning, the glass blew outward towards me, creating a significant safety hazard. Fortunately, no injuries were sustained. However, the incident resulted in glass shards scattering across the area, necessitating immediate precautions to ensure the safety of children and pets, who were promptly kept away from the vicinity.
- Model
- JGSS66SEL4SS
- Serial number
- LT940713P
- Bought from
- Home Depot, Ohio
- Bought
- Oct 25, 2022
- Where
- Cleveland, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 39, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Dec 16, 2024, sent to the company Dec 18, 2024, published by CPSC Jan 8, 2025
The product, in the report: GE 30” Free-Standing Gas Range JGBS66REK4SS
My GE Oven (JGBS66REK4SS) was preheating to 400 degrees (with nothing inside the oven) when the inside glass exploded and shattered. The force of it cause the door to open and hot glass shards to fly throughout my kitchen. Me and my two-year-old son was in the kitchen when it happened.
- Model
- JGBS66REK4SS
- Serial number
- TR117118P
- Where
- Albany, Oregon: Home/
Apartment/ Condominium - Who was involved
- Age 2, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Dec 14, 2024, sent to the company Dec 17, 2024, published by CPSC Jan 3, 2025
The product, in the report: GE 30” FREE-STANDING GAS RANGE Model : JGBS66REK4SS Serial: RS188505P
My glass on the outside of my oven shattered in the middle of the night. The stove was off and had not been used in days!
- Model
- Model : JGBS66REK4
- Serial number
- serial:%20RS188505P
- Bought from
- Lowes
- Bought
- Jul 7, 2022, about then
- Where
- Salem, Oregon: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 8, 2024, sent to the company Dec 12, 2024, published by CPSC Dec 30, 2024
The product, in the report: GE Gas Range - purchased 12/30/2019 Product : JGB700EEJ4ES
Glass on over door of our GE gas range exploded during the night.
- Model
- ZM205530P
- Bought from
- Best Buy
- Bought
- Dec 30, 2019
- Where
- Hudsonville, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 73, Unspecified
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Nov 13, 2024, sent to the company Nov 15, 2024, published by CPSC Dec 2, 2024
The product, in the report: GE gas range
I turned on my broiler to warm up when I opened the oven door to put in the food. The flames shot out burned my face and my hair. Two repairmen came out. It happened for both of them. The first repairman I called and he said it was a safety concern did not charge me told me hes never seen a broiler Do that in his 40 years of experience. I called GE, their own repair man and it also happened for him. He said in his 45 years plus experience hes never seen a broiler do that.
- Model
- JGSS66SEL1SS
- Serial number
- HM288319P
- Bought from
- Mrs. G’s Lawrenceville NJ, New Jersey
- Bought
- Jun 20, 2019, about then
- Where
- Langhorne, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 62, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Oct 28, 2024, sent to the company Dec 4, 2024, published by CPSC Dec 18, 2024
The product, in the report: Gas stove
(10/26/2024) The consumer stated that the oven exploded. The oven was in use at the time. the setting was on broil for about 3 to 4 minutes. A fireball pushed the oven door open, and the back of the oven caught on fire. The consumer called the fire department. When they came, they checked the gas line, but there were no leaks.
No one was injured.
- Model
- PGB935BT1TS
- Serial number
- FS189638P
- Bought from
- Direct Appliances, Iowa
- Where
- Cedar Falls, Iowa: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Sep 24, 2024, sent to the company Sep 27, 2024, published by CPSC Oct 11, 2024
The product, in the report: GE 30” Slide-In Front Control Convection Gas Range
Kitchen smells like natural gas everytime I turn the oven on. This is a GE slide in range top/oven.
- Model
- HR193347P
- UPC
- unknown
- Serial number
- JGS760SEL4SS
- Bought from
- Costco Wholesale
- Bought
- Jun 5, 2020, about then
- Where
- Laguna Niguel, California: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 22, 2024, sent to the company Aug 28, 2024, published by CPSC Sep 12, 2024
The product, in the report: GE gas cooktop range, drop in counter top unit
This is the second gas cooktop from GE that has had an ongoing leak and deemed unsafe by the gas company. The first incident the cooktop blew up in my face which required the fire department to come out urgently. The second time (after a complete replacement with the same model #) the cooktop was found to be leaking gas even with the knobs in the off position.
- Model
- JGP3030SL2SS
- Serial number
- TV108669Q
- Where
- North Ridgeville, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 4, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Aug 11, 2024, sent to the company Aug 15, 2024, published by CPSC Aug 29, 2024
The product, in the report: It’s just a gas range. Black and stainless steel.
I purchased a new GE gas range Dec 2023. The knobs on the range turn way to easily. I’ve accidentally brushed against them turning them on . The gas starts to escape as soon as the knob is turned even a little. I have cats and they’ve turned the knobs several times filling the house with gas. I called GE about this issue. I was told that they couldn’t believe i was calling g about this non issue. I made a [REDACTED] report. GE contacted me and sent a service person to look at the issue. The service person agreed that the knob seemed to turn extremely easy but that was normal and there was no defect on the item. I never heard back from GE again after that and I left a [REDACTED] review stating my issues. I feel that this is potentially an extremely dangerous issue. No one has been hurt and I’m trying to prevent that from happening . I do pull the knobs off now when I’m not using the stove because if my cats turn the gas on and I’m not home there could be an explosion. If all their gas ranges have become this easy to turn on the gas there’s going to be something horrible happen down the line. Not necessarily at my house but anywhere else
- Model
- Jgbs61rp3ss
- Serial number
- Vv164227p
- Bought from
- Home depot
- Bought
- Oct 12, 2023, about then
- Where
- Moriarty, New Mexico: Mobile/
Manufactured Home - Who was involved
- Age 23, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Jun 20, 2024, sent to the company Jul 10, 2024, published by CPSC Jul 25, 2024
The product, in the report: GE free standing gas range. White, 30 inch
I was baking a pizza and half way through , the house started getting smoky, smoke detector went off,. I opened the oven door and “thick black smoke poured out of the oven” I immediately shut the oven off. It took about an hour to clear smoke out of house. When oven cooled I found black melted material in the back.
UPDATED ON 7/11/2024: [A repairman has looked at my GE stove and determined the problem IS NOT from wiring.]
- Model
- JGBS66DEKWW
- Serial number
- VT 208606P
- Bought from
- Lowes in Elkhart, IN
- Bought
- Dec 12, 2022
- Where
- Cassopolis, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 82, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jun 14, 2024, sent to the company Jul 3, 2024, published by CPSC Jul 18, 2024
The product, in the report: GE gas oven with cooktop 30inches
When I use my GE gas oven, when the oven door is opened during use, it trips the circuit breaker. This is a new problem with the oven which is now a little over a year old. No injuries have occurred. I have two friends with the same oven now having the same issue
- Model
- JGSS66SEL4SS
- Serial number
- ST942036P
- Where
- Oakdale, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 30, 2024, sent to the company Jun 4, 2024, published by CPSC Jun 18, 2024
The product, in the report: GE 30 inch freestanding gas oven/stove in stainless. Model # JGS760SPSS
My daughter was using our GE oven. We purchased the freestanding ranch in December of 2021. When she closed the door, the glass shattered!!! How is this safe?
- Model
- JGS760SPSS
- UPC
- ?
- Serial number
- VS942147P
- Bought from
- Oberg and LIndquist
- Bought
- Dec 21, 2021
- Where
- Park Ridge, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Age 23, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 28, 2024, sent to the company Apr 22, 2024, published by CPSC May 6, 2024
The product, in the report: Gas range valve
Caller stated that the gas range valve got stuck and he was unable to power it off, he had to move the unit and shut the gas supply valve off to prevent an explosion. He stated that this was the second incident, because the original valve was replaced for the same issue. Caller stated that if he was not present this would have caused a house explosion. The manufacturer was contacted and they informed him that they would wait on the service technician’s report. Caller feels that this range valve poses a safety hazard and should be recalled.
- Model
- JGSS86SP1SS
- Serial number
- TR173698P
- Bought from
- Lowes
- Bought
- Mar 13, 2021, about then
- Where
- Mt. Bethel, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 23, 2024, sent to the company Jan 26, 2024, published by CPSC Feb 9, 2024
The product, in the report: JGB735EPES GE 30” Free-Standing Gas Convection Range With No Preheat Air Fry
GE 30” Gas Stove (JGB735EPES) has had its control panel replaced once already. Still turns itself on to Broil, sometimes will NOT turn off. Control panel takes inputs but reverts and stays on.
- Model
- JGB735EPES
- Serial number
- FS216075
- Where
- Marana, Arizona: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Jan 2, 2024, sent to the company Jan 5, 2024, published by CPSC Jan 23, 2024
The product, in the report: GE 30” Free-Standing Gas Range, stainless steel Dimensions: 47 1/4 H x 30 W x 28 3/4 D
My wife was baking a butternut squash and the front glass of oven range model number JGBS66REK4SS exploded. Before exploding I checked the squash if baked or not through the glass and as soon as I moved it exploded, if I waited 3 more seconds I would have seriously injured.
- Model
- JGBS66REK4SS
- Serial number
- GS118439P
- Where
- Hammond, Indiana: Home/
Apartment/ Condominium - Who was involved
- Age 29, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Nov 28, 2023, sent to the company Dec 1, 2023, published by CPSC Dec 15, 2023
The product, in the report: Ge range.
I was standing in kitchen to kitchen counter. All of a sudden black glass on the front of the oven shatter.
- Model
- Jgbs66rekss
- UPC
- Unknown
- Serial number
- Lt117139p
- Bought from
- Best buy
- Bought
- Jul 11, 2022
- Where
- Prichard, Alabama: Home/
Apartment/ Condominium - Who was involved
- Age 65, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Ge, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Sep 24, 2023, sent to the company Sep 28, 2023, published by CPSC Oct 13, 2023
The product, in the report: Single oven gas
The knobs of the stove were so hot I went to turn the flame down because I was smelling a smoky smell of like a melted plastic, When I went to touch it my fingers completely melted and bubbled.. Fire hazard ??
- Model
- JGSS66
- Serial number
- DL 193790P
- Bought from
- Home Depot, California
- Bought
- Aug 1, 2018
- Where
- Hesperia, California: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
Hurt, no treatment Made Aug 28, 2023, sent to the company Aug 30, 2023, published by CPSC Sep 14, 2023
The product, in the report: 30” free standing range/oven
Gas manifold burst, gas leaked and started a fire under the cooktop. 13 separate components totaling 20 items damaged. Burned both hands pulling unit away from wall in attempt to shut off gas supply. GE has determined it to be repairable but we’ll be without a range for 26/27 days.
- Model
- JGB735SPSS
- Bought from
- Lowe’s Home Improvement
- Bought
- Jan 2, 2022
- Where
- Saline, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 44, Unspecified
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Aug 17, 2023, sent to the company Aug 21, 2023, published by CPSC Sep 12, 2023
The product, in the report: GE Profile 5 burner Double Oven gas stove. Cast iron top, stanless still front
Went into our kitchen, smelled a very strong odor of gas. Checked the stove, and found one of the burner gas control knobs had been turned, but not far enough to cause the clking noise activation when engaging the ignitor. I turned back to the off position. Asked 17 yr old son if he had cooked anything, which was No. He must have brush by it, causing the control knob to turn just enogh to release gas, No one else was home, nore had there been any usage of the stove the entire day. This was around 8 pm. If I didn’t happen to go into the kitchen, this could have leaked for over 6 hours before my next trip into the kitchen, which with 6 hrs of gas leaking, probably wouldn’t have been a next trip. The stove is a GE Profile 5 burner Double Oven. The control knobs do have an internal locking device, you have to push in the knob the turn, but it’s very so slight of a push on the control knob. Just the slightest pressure and then movement of the knob, you have gas leaking.
- Model
- GE Profile Double Oven Self cleaning
- UPC
- None
- Serial number
- Unknown
- Where
- Marietta, Georgia: Home/
Apartment/ Condominium - Who was involved
- Age 17, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jun 26, 2023, sent to the company Jul 26, 2023, published by CPSC Aug 9, 2023
The product, in the report: 30” white GE 4 burner gas stove
2 x now my stove gas knob has turned on when it was bumped. Both x’s the people didn’t realize they did it and the house filled will gas fumes. This needs to be made safer!!
Please note if someone bumped the knobs on the stove & they turned on, didn’t realize it before going to bed.
I’m pretty sure that family in the house wouldn’t be getting up in the morning. It would kill them.
Both times this happened the rooms on the first floor were filled with gas & the guys didn’t even know it. Until I came in & frantically mentioned something.
- Model
- GE JGBS60DEKWW
- Serial number
- RS153863P
- Bought from
- Home Depot
- Bought
- Apr 22, 2022
- Where
- Baraboo, Wisconsin: Home/
Apartment/ Condominium - Who was involved
- Age 8, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Apr 11, 2023, sent to the company Apr 13, 2023, published by CPSC Apr 27, 2023
The product, in the report: Gas range
The flame goes out on my GE range, either because the burner had not been used for some time, or because it goes out on low simmer setting. It also might go out because of a boil over. In order to shut off the gas flow you have to pass the knob position that activates the igniter. Depending on how long the flame was out and ventilation, this is a serious fire and explosion hazard.
- Model
- JGBP33BEL2BB
- Serial number
- SL239421P
- Bought
- Oct 11, 2006, about then
- Where
- MILFORD, Ohio: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Mar 24, 2023, sent to the company Apr 14, 2023, published by CPSC Apr 28, 2023
The product, in the report: Combination oven/range, natural gas.
Oven quit working in a GE gas range. My assumption was the hot surface ignitor (I have a HVAC diploma and am familiar with gas appliances). In replacing the ignitor I found the gas safety valve was a combo unit with the ignitor control built in. This unit had melted and burnt through the wires. In testing I found the appliance would still function if I reconnected the wire even though all the plastic was melted off and the contacts were scorched and heat damaged. Considering this controls the gas flow to the oven as well as functions as a safety cut off if the oven does not ignite, this level of damage during normal functioning should be unacceptable.
I’ve also found unacceptable levels of build quality issues during my repair. Several of the screws in the cabinet are missing or not fully seated, and there is exposed fiberglass insulation inside the oven chamber from the mat that insulates the range area.
- Model
- JGBS66EEK1ES
- Serial number
- FH202882P
- Bought from
- Home depot
- Bought
- Feb 1, 2018, about then
- Where
- Topeka, Kansas: Home/
Apartment/ Condominium - Who was involved
- Age 51, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Mar 20, 2023, sent to the company Apr 6, 2023, published by CPSC Apr 20, 2023
The product, in the report: gas stove
The consumer stated that she has had a problem with the product since the day it was delivered on 2/14/2022. The oven burns bright orange and has a horrible smell. She stated that technicians have been out five times and each time they find nothing wrong. However, on two different times, parts were replaced. On one trip, the igniter was replaced. Another time, the oven burner was replaced. The last repair visit was on 3/13/2023.
(03/27/2023) Since the first time you got my information there has been additional upsets,
On Friday, March 24, 2023, I spent hours on the phone being told to call another number and ask for upper management, supervisor, on and on. Talk to [REDACTED], consumer advocate. So upsetting I was crying. She kept putting me on hold and gave me the impression she would get me someone who can help. While waiting I used a second phone and called [REDACTED] in [REDACTED], [REDACTED]. She is the only decent person I have talked to. I was told there is a Lemon Law, 3 times for problems and the item has to be returned. [REDACTED] is the only one who said “yes” this is true. [REDACTED] and [REDACTED] could hear each other. [REDACTED] passed me to [REDACTED]!!! She says she checked the problem and nothing wrong- so now they are coming out again. My report shows 5 repair visits. There was a sixth visit and the 2 visits from the electric co- who said the stove is hazardous, dangerous, do not use, CO coming from the oven. [REDACTED] now wants them to come for a seventh time. I was hysterical, crying and said NO! Now she has some experts going to look at everything and decide what they think! [REDACTED] then says “I am going to send $100.00 for your pain and suffering. So you can buy a counter top oven or item to cook with since I don’t have a stove! I said NO! Take this dangerous stove out of my house and refund my money. This is unreal.
[REDACTED] [REDACTED] [REDACTED] [REDACTED]
- Model
- JDBS60DEK7WW
- Serial number
- AT133038P
- Bought from
- Home Depot, Michigan
- Bought
- Feb 14, 2022
- Where
- Mattawan, Michigan: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 13, 2023, sent to the company Mar 16, 2023, published by CPSC Mar 31, 2023
The product, in the report: GE 30-inch free standing gas range with oven (model # JGBS66REKSS)
GE gas oven’s inner glass shattered into small pieces while cooking at 475 F. Could have caused fire. Small glass pieces reached more than 6 feet from oven, and can hurt children. Glass also got into food and could be swallowed accidentally.
- Model
- JGBS66REKSS
- Serial number
- LL131253P
- Where
- Fremont, California: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 11, 2023, sent to the company Mar 17, 2023, published by CPSC Apr 3, 2023
The product, in the report: Gas wall oven
When I first turn on the oven it ignites fine and heats to the appropriate temp, then the gas shuts off. Then when the temp lowers the igniter heats and will not immediately ignite the gas, when it finally ignites it creates a small explosion in the oven. There is also raw gas escaping and stinks up the house.”
UPDATED ON 4/26/2023: [The complaint reported with incident report number 20230311-83ACF-2147348835 has been resolved. The gas company has now successfully repaired her stove.]
- Model
- JGRP20BEJ2BB
- Serial number
- LS121149Q
- Bought from
- Lowes Houston Texas
- Bought
- Mar 3, 2020
- Where
- Spring, Texas: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 12, 2023, sent to the company Feb 15, 2023, published by CPSC Mar 2, 2023
The product, in the report: GE® 30” FREE-STANDING GAS RANGE
Preheating my oven and the outer glass door shattered.
- Model
- JGBS66REK4SS
- Serial number
- GS109462P
- Bought from
- Olums, New York
- Bought
- Jul 15, 2021, about then
- Where
- Binghamton, New York: Home/
Apartment/ Condominium - Who was involved
- Age 51, Unknown
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 8, 2023, sent to the company Feb 13, 2023, published by CPSC Feb 28, 2023
The product, in the report: GE gas range, white, model # JGB700DEJWW: GE® 30” Free-Standing Gas Convection Range
With all the news about gas ovens being unsafe, I wanted to report my concern with my own gas range. We purchased the GE range model JGB700DEJWW in 2017. As the oven heats, if I open it up, whatever comes out of the oven causes my eyes to sting and tear, with a burning feeling. We had a GE appliance service person come look at the range in 2018 and he told me there was nothing wrong with the range and that it was normal for there to be an odor in the early life of and oven as it burned off residue from manufacturing (or something like that). The range still causes my eyes to sting 6 years later. I would like to know if there is an independent test that can be done to see what is being emitted from the oven and if it is dangerous to me and my family (and other families who may own the same range).
- Model
- JGB700DEJWW
- Serial number
- SH217173P
- Bought from
- https:/
/ www.myapstore.com/ GEStore/ home - Bought
- Nov 19, 2017
- Where
- downers grove, Illinois: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 20, 2023, sent to the company Jan 25, 2023, published by CPSC Feb 8, 2023
The product, in the report: Gas range
My GE gas range stove plastic valve knob strips and no longer indicates the true position of the gas valve, as a result the stove has been left on, gas with no flame and gas with flame. As a result the smoke alarms activated alerting us to the danger.
- Model
- JGP633SETSS
- Where
- Prosper, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 65, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- Reports CPSC links to it
- 20230124-31642-4077477
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 12, 2023, sent to the company May 12, 2023, published by CPSC May 26, 2023
The product, in the report: GE Cafe 36” Smart All-Gas Commercial Style Range with 6 Burners (Natural Gas)
In 2021 home was moved into being the first to occupy home. Once they started using the oven more frequently, they noticed when they set the oven to bake it would take an hour to reach the desired temperature, the food was not being cooked properly. After contacting the company a few times, they were routed to [REDACTED]. Finally on January 18th, 2022, a service person came to inspect the unit and shared that he received similar complaints. They were advised that the info would be shared with GE but they would likely say that the model was intended to work that way. As suspected GE stated that it was intended to work that way, regardless of the incredible lengthy heat times and temperature discrepancies. Shortly after the visit, they noticed a gas smell when using the oven or back burners. The burners were turned off immediately in fear of CO exposure. On August 4,2022, the oven was in use while he was not home, the gas smell permeated long enough for the CO detectors to sound. My family including my 2-month-old and 4 yr old children and our caretaker. The fire Marshall came and assured that it was caused by the oven, he held up his CO detector in close proximity to the unit and it rang loudly. On 8/9/22 [REDACTED] returned, and they did not find any issues, this is likely because the oven was not on long enough. Despite his family being in close proximity to danger, GE stated that there was nothing they could do. They have not used the oven or back burners since that day. After all the problems they have had he feels that they are entitled to a new replacement.
- Model
- Cafe 36” Smart
- Serial number
- C6Y366P2TSI
- Where
- Mattituck, New York: Home/
Apartment/ Condominium - Who was involved
- Age 0, Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 3, 2023, sent to the company Feb 3, 2023, published by CPSC Feb 17, 2023
The product, in the report: Gas fueled 5 burner stove top
Caller stated that she moved into newly purchased home March 23rd, 2020, the stove was in the home. Around September 2020 she was wiping her stove off (she thinks with just water) and the HI, MED, LO and all other instructions for the right front burner wiped completely off. She contacted the manufacturer who sent repair for this issue, and they repaired it. Caller stated that she had no problems with it until March 29th, 2022, the directional Hi, LO etc completely wiped off for all burners except the one’s for the right front burner repaired in 2020. She contacted the manufacturer who advised her that they will not repair the issue on the unit. This caller is reporting this issue as a severe safety hazard stating that there is no way to cook safely if she cannot see the status of whether it is on or off or high, medium or low. There have been no injuries.
- Model
- P69030SL155
- Serial number
- 091560Q
- Bought from
- Ryder Homes
- Where
- Sparks, Nevada: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 19, 2022, sent to the company Jan 13, 2023, published by CPSC Jan 30, 2023
The product, in the report: Gas range
Caller stated that she purchased her electric start/gas fueled range approximately one year ago. She also stated that approximately two or three months ago possibly around August 2nd, 2022, she noticed that if someone leans even very lightly on the knobs it causes the gas to turn on with no warning because the electric start is not engaged until the knob is turned all the way. Caller has contacted GE at least six times and she has been dismissed by them each time. She feels that this range should be recalled as a safety hazard. There are no injuries being reported.
- Model
- JGBS60DEK4BB
- Serial number
- AR149915P
- Bought from
- Marketplace, Pennsylvania
- Bought
- Dec 1, 2021, about then
- Where
- Blue Bell, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 5, 2022, sent to the company Nov 9, 2022, published by CPSC Nov 25, 2022
The product, in the report: GE Adora Gas Oven/Range. 5 burner. Model #JGB605DET2BB, Serial # ZZ205856P, Black, 30”
I am not a tall woman (5’2”) and while reaching over the oven top to press control buttons, I brushed up (or pressed) against the on/off burner controls. The slight pressure turned the burner control. After 5-10 minutes I could smell gas in my kitchen. I did not know where it was coming from. I ran to open the kitchen door to expel gas fumes. When I went into the kitchen to investigate, I found the burner knob turned on. Since that time, I am extremely careful NOT to brush up against the burner knobs because they are NOT very secure. With this particular GE Adora gas range (Model # JGB605DET2BB, Serial # ZZ205856P, Made in Mexico), it does not have strong safety features of having to push in strongly to ignite the gas. All you have to do is brush up or put slight pressure against the knobs and the gas line opens. I do not know if all Adora models are this sensitive, but I consider this gas range dangerous...especially if you have kids in the house or people of short stature reaching over the unit to the back control panel. No injuries occurred because I could finally smell the gas coming from the unlit burner.
- Model
- JGB605DET2BB
- Serial number
- ZZ205856P
- Where
- Santa Rosa, California: Mobile/
Manufactured Home - Who was involved
- Age 70, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 26, 2022, sent to the company Oct 31, 2022, published by CPSC Nov 15, 2022
The product, in the report: GE propane gas Cooktop model JCP989BK2BB, S/N TH700529C. 4 burners, black glass top.
Propane Gas Cooktop Explosion. The cooktop exploded as I ignited a burner as I usually do. GE propane gas Cooktop model JCP989BK2BB, S/N TH700529C
- Model
- JCP989BK2BB
- Serial number
- TH700529C
- Where
- SCHWENKSVILLE, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 57, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 21, 2022, sent to the company Oct 25, 2022, published by CPSC Nov 8, 2022
The product, in the report: 30 in. 6.8 cu. ft. Double Oven Gas Range with Steam-Cleaning Convection Oven in Stainless Steel
I purchased a GE gas range which is venting unburnt fuel in my home whenever the oven is used. GE product JGBS86SP2SS with serial # AT17815P. GE sent technicians to my home on several occasions and according to them they were unable to duplicate our concern. On one of my most recent calls to GE about said matter they suggested that we called the local utility company to check our home for gas leak. The utility company came out and red tag the gas range indicating that the oven is unsafe to use because it is releasing gas at the boiler tube when the over is in operation. In other words, too much gas is being released into the oven and as a result unburnt fuel is being vented in our home. My wife was told that the problem we are having with the gas range is a design issue. However, since we have a newborn in our home, it suggested that we let customer service know and hopefully they will replace the gas range. Also, we told GE customer service that it will take approximately an hour of using the oven in order for the technician to duplicate the problem, but we were told that they cannot have a technician siting at my home for an hour to duplicate and fix a problem that is dangerous to my family and community.
- Model
- JGBS86SP2SS
- Serial number
- AT17815P
- Bought from
- Homedepot, Georgia
- Bought
- Mar 16, 2022, about then
- Where
- LOGANVILLE, Georgia: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Oct 19, 2022, sent to the company Oct 24, 2022, published by CPSC Nov 7, 2022
The product, in the report: GE Appliances gas oven and range, new purchased and installed November 2021. Model PGB935YP1FS, Serial SS212933P, Manufacturer GE Appliances , a Haier Company, Louisville, Kentucky 40225 1-800-626-2224
Our GE Profile gas oven and range, Model PGB935YP1FS, turned off while cooking a lasagna in the oven, the oven panel stopped working then the oven turned back on to broil, then turned off then turned back on an hour later to air fry at 400 degrees, then turned off, then turned back on 30 minutes later to back at 350 degrees. This has now happened several time with oven just turning on to broil, air fry or other settings at extremely hot temperatures. It is concerning when you walk into the kitchen to find your oven on hi broil and it does so randomly. Customer service suggested we just turn the breaker off at fuse box when not using oven.
- Model
- Model PGB935YP1FS
- Serial number
- Serial SS212933P
- Bought from
- Best Buy, Kenosha, WI
- Bought
- Nov 10, 2021, about then
- Where
- Salem, Wisconsin: Home/
Apartment/ Condominium - Who was involved
- Age 64, Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Aug 24, 2022, sent to the company Aug 26, 2022, published by CPSC Sep 12, 2022
The product, in the report: GE gas range bought at Lowes.
GE gas range exploded with loud boom. Started smoking and burn marks out back. Nobody was hurt thankfully. Called a technician who said get a new one. Only a year old.
- Model
- JGB660YPFS
- Serial number
- DS203227P
- Bought from
- Lowes, Kentucky
- Bought
- Mar 9, 2021, about then
- Where
- Gilbertsville, Kentucky: Home/
Apartment/ Condominium - Who was involved
- Age 36, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 15, 2022, sent to the company Aug 22, 2022, published by CPSC Sep 6, 2022
The product, in the report: GE slide in gas range. Black
During the baking process, 400 degrees one of the screws appeared to have sheared off on the inside of the oven door. Later that night my husband removed a second screw and had planned to take to Lowe’s the next day to match it. But when 2nd screw was removed the glass panel in oven door shattered all over kitchen floor.
- Model
- JGS750DEF6BB
- Serial number
- FH197193P
- Bought from
- LOWE’S, New Jersey
- Bought
- Oct 1, 2015, about then
- Where
- Glassboro, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Age 66, Male
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Aug 9, 2022, sent to the company Aug 11, 2022, published by CPSC Aug 25, 2022
The product, in the report: Gas range (oven and stovetop)
The oven was on for 45 minutes at 375. The stove top was so hot that my wife burnt her hand taking a pan off the burner.( burners were not on). estimated temperature of the top of the stove about 180-200 degrees.
- Model
- JGBS61RPSS
- Bought from
- Home Depot
- Bought
- Jul 5, 2022
- Where
- Rocklin, California: Home/
Apartment/ Condominium - Who was involved
- Age 66, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Jun 26, 2022, sent to the company Jun 30, 2022, published by CPSC Jul 15, 2022
The product, in the report: GE JGS7600EEL2ES Gas Convention Oven - 30” Slide In Front Control.
Numerous parts failure that after replacement continue to fail. These parts have a safety hazard due to causing gas leaks. The parts that have failed multiple times and replaced include glow bars, burner, and valve assembly. This has continued to occurs multiple times over a three month period. They most recently did a repair and another gas leak is occurring. When the valve assembly was broken it was causing gas leaks without the oven being on. However, there have been other problems. My parents were using the GE Gas Convection Range Model JGS760EEL2ES.
- Model
- JGS7600EEL2ES
- Serial number
- HM188262P
- Bought from
- Home Depot
- Bought
- Jun 12, 2019, about then
- Where
- Daphne, Alabama: Home/
Apartment/ Condominium - Who was involved
- Age 71, Female
- The reporter’s relation to them
- My Parent
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made May 27, 2022, sent to the company Jun 3, 2022, published by CPSC Jun 21, 2022
The product, in the report: GE Gas Range-JGP633SETSS- Built-in Gas Cooktop, Knob-WB03T10325
My GE Stove Range plastic knobs controlling the gas valve strips and breaks resulting in misalignment between the knob and gas valve. When the knob breaks or strips gas value can be open even thou the knob position indicates off. As a result the flame was left on all night in one incident, the gas was without flame was on in another incident. The product is GE Range JGP633SETSS. Their were no injuries due to these incidents, but potential for catastrophic consequences are evident.
- Model
- GE Gas Range-JGP633SETSS
- Where
- Prosper, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 60, Unspecified
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made May 24, 2022, sent to the company May 27, 2022, published by CPSC Jun 13, 2022
The product, in the report: Gas stove
I have a gas stove and When I use the oven the whole house filled up with gas. We were all coughing and then I realized that the oven was on and I smelled the gas. The oven was still on and working so everything appeared to be fine but the gas smell was horrific in the house. We had to open all the windows and leave the house because we were all coughing. I called GE to see if there was a recall and they said no. I told them what happened and they said you’re out of warranty and you’ll have to pay for someone to come out and fix it. If the stove is leaking gas when it’s on I believe that it is a defective product and the manufacturer should fix it immediately so people don’t get hurt.
- Model
- JGB645SEK2SS
- Serial number
- VL227546P
- Where
- Nazareth, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 20, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, care not known Made Apr 14, 2022, sent to the company May 2, 2022, published by CPSC May 16, 2022
The product, in the report: Gas range/oven
Caller stated that while using the gas oven she grabbed the door to open it causing her to receive an electric shock. The service technician came out and he advised that he found a pinched wire at the rear of the stove which caused the problem. She stated that the technician informed her that he repaired the wire that had caused the incident. Caller stated that she has not used the unit since.
Caller feels that this range/oven should be investigated before other consumers are seriously harmed.
- Model
- JGBS66REK5SS
- Serial number
- AT121727P
- Bought from
- Home Depot
- Bought
- Jan 25, 2022
- Where
- Santa Ana, California: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, Level of care not known
-
No one hurt Made Mar 29, 2022, sent to the company Mar 31, 2022, published by CPSC Apr 14, 2022
The product, in the report: GE 5 burners cook top, black, with silver knobs It’s regular cook top size.
I am a 46 yr old Disabled woman, live alone, and am legally Deaf, in that I lost 80% of my hearing due to an Auto-Immune Disease. So I can honestly say, I don’t appreciate having to babysit GE appliances due to their careless and known manufacturing issues. About 5 months ago, I was 2 rooms away, and “heard” a weird sound coming from my kitchen, I actually felt the vibrating in the floor. I rushed out to the kitchen, for no reason at all, this GE Profile cook top had all 5 burners on, clicking, zapping as if they were starting up. As I stated, I live alone, no one was interacting with this thing. I hadn’t used the cook top in over a week. I could not get them to stop snapping, so I went in the basement and shut off the circuit breaker switch to that appliance. I left it off for a few days, reengaged the circuit breaker switch, it wasn’t snapping. 2 days after this, again, for no reason whatsoever this GE Profile was snapping. I couldn’t cook with it, as all burners would be acting like they were trying to light. This is a KNOWN problem with these GE stoves, I’ve found hundreds of complaints online for exactly this. Why has there not been a recall??? This went on for a couple of weeks. The visit from one of their so-called “technicians” was quoted at $500 just to get them to show up, most likely from [REDACTED], and my income is SSDI, why am I paying for GE’s failures as a company? I didn’t break this cook top, neither did the hundreds of others who are stating the exact same experiences. Then I got their outrageous Buzzer. Here is the item that should have forced a Recall immediately: In the center is a switch, with On/Off for the Child Safety “Lock,” if it’s On, the burners can’t be turned on or engaged, you have to turn it to Off to cook with. Also, much like GE’s other notorious appliances, for no reason whatsoever they accompany this useless switch with an ungodly loud buzzer. That even a Deaf woman can hear and feel! It’s that loud. Well on my cook top, as with hundreds of other reviewers have stated, this stupid buzzer started going off whether turned to On or Off if you tried to start a burner. The burners will start while it’s set to Off, but the buzzing does not end. You can not cook because the buzzing is so loud, that it’s impossible. And again, I’m Deaf, so imagine the rest of the world having to hear this. In addition, there is a red light under the glass when it’s set to On, for Child Safety Lock On. Well along with the obnoxious buzzing, the red light stays lit no matter if you have it set to On or Off. This is an absolute danger. You can’t tell if the Child Safety Lock is engaged or not because the red light does not turn off. You can not cook because of this horrible buzzing sound coming from the cook top. I was not cleaning, nothing overflowed, I did not spill anything when this started happening. Now I have a cook top taking up half my kitchen I can’t use! I’m scared of it exploding. I removed all burners and knobs, so I could open this up and remove the damn buzzer. Well underneath the front right burner, the one for pots of soup and such, under that burner is all black and burned, almost like it had been on fire. I am a Deaf, Disabled woman and for the past 5 months, I have not been able to make any food with this piece of trash cook top. I have had to unplug it and turn off the gas at the line to get it to stop clicking and/or buzzing, I am also scared it’s going to explode as I see many people on here mentioning. A handful of times, I’ve smelled something burning coming from the cook top, but no one is using it or had used it when I smelled this. There are hundreds of complaints about this same model. It should have been recalled. Why are all of GE’s appliances outfitted with a useless, loud buzzer that breaks for no reason, then GE has the audacity to BLAME the consumer. I didn’t break this cook top, spill anything, manhandle it, spray anything on it, it’s just a cheap piece of trash cook top that they charge $2,000 for, and that’s ridiculous. This thing is DANGEROUS and it’s total junk. It should be recalled.
- Model
- tl7 06844Q
- Serial number
- JGP970SEK2SS
- Where
- NORTHVILLE, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 46, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 1, 2022, sent to the company Mar 3, 2022, published by CPSC Mar 17, 2022
The product, in the report: GE Oven Gas 30” 5.0 cubic foot gas range with self cleaning convection oven and Air fry in stainless steel
I have a GE Gas Oven/Stove purchased in November 2020. After heating up some food at 375, I turned the oven off and after a minute or so the outside oven window blew to smithereens. No apparent reason why.
- Model
- Model JGB735SP1SS
- Serial number
- TR205034P
- Bought from
- Home Depot, Washington
- Bought
- Nov 6, 2020
- Where
- Poulsbo, Washington: Home/
Apartment/ Condominium - Who was involved
- Age 56, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Feb 1, 2022, sent to the company Feb 3, 2022, published by CPSC Feb 17, 2022
The product, in the report: gas range model #RBG526DEH3WW serial #FH128359R, We are licensed mechanical contractors. Got a call regarding a gas leak in a house, There was the distinctive smell of gas so I tested with the gas leak detector, there was a strong leak, traced to two of the orifices on the range. The valves would not shut-off.
Natural gas leaking from kitchen range
- Model
- model #RBG526DEH3WW
- Serial number
- serial #FH128359R,
- Where
- Albuquerque, New Mexico: Home/
Apartment/ Condominium - Who was involved
- Age 65, Unspecified
- The reporter’s relation to them
- My Client, Patient, Student, Etc. (professional relationship)
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.