GE electric stoves and ovens
272 reports to CPSC, the latest made Oct 18, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Nov 5, 2026.
- 272reports to CPSC
- Oct 18, 2026the latest report was made
- Jul 14, 2011the earliest
- 0with the company’s comments
- Brand
- GE
- Makers
- GE Appliances, a Haier company, GE Appliances & Lighting and GE AppliancesMakers, importers or sellers, as the reports name them
- Product
- Electric stoves and ovensNot countertop ovensCPSC’s product type: Electric Ranges or Ovens (Excl Counter-top Ovens) (code 278), in Kitchen: Appliances
By month
The numbers, as a table
| Month | Reports |
|---|---|
| October 2026 | 3 |
| September 2026 | 2 |
| August 2026 | 7 |
| July 2026 | 4 |
| June 2026 | 8 |
| May 2026 | 5 |
| April 2026 | 2 |
| March 2026 | 3 |
| January 2026 | 2 |
| December 2025 | 2 |
| November 2025 | 7 |
| October 2025 | 5 |
| September 2025 | 4 |
| August 2025 | 2 |
| July 2025 | 4 |
| June 2025 | 2 |
| May 2025 | 2 |
| April 2025 | 1 |
| January 2025 | 2 |
| December 2024 | 1 |
| November 2024 | 2 |
| October 2024 | 1 |
| September 2024 | 2 |
| August 2024 | 5 |
| July 2024 | 1 |
| May 2024 | 1 |
| March 2024 | 1 |
| February 2024 | 1 |
| December 2023 | 1 |
| November 2023 | 2 |
| October 2023 | 1 |
| May 2023 | 2 |
| April 2023 | 2 |
| March 2023 | 3 |
| February 2023 | 1 |
| January 2023 | 1 |
| December 2022 | 2 |
| November 2022 | 2 |
| October 2022 | 2 |
| May 2022 | 1 |
| April 2022 | 3 |
| February 2022 | 2 |
| January 2022 | 1 |
| December 2021 | 1 |
| August 2021 | 2 |
| May 2021 | 1 |
| April 2021 | 1 |
| February 2021 | 1 |
| January 2021 | 3 |
| December 2020 | 1 |
| August 2020 | 5 |
| July 2020 | 1 |
| May 2020 | 2 |
| March 2020 | 1 |
| December 2019 | 3 |
| November 2019 | 1 |
| October 2019 | 2 |
| August 2019 | 1 |
| July 2019 | 4 |
| June 2019 | 1 |
| May 2019 | 1 |
| April 2019 | 1 |
| February 2019 | 1 |
| January 2019 | 1 |
| December 2018 | 1 |
| November 2018 | 1 |
| October 2018 | 2 |
| September 2018 | 1 |
| August 2018 | 2 |
| June 2018 | 1 |
| May 2018 | 3 |
| March 2018 | 1 |
| January 2018 | 1 |
| December 2017 | 2 |
| November 2017 | 4 |
| October 2017 | 2 |
| September 2017 | 3 |
| August 2017 | 1 |
| February 2017 | 3 |
| January 2017 | 5 |
| November 2016 | 1 |
| October 2016 | 3 |
| September 2016 | 1 |
| August 2016 | 4 |
| July 2016 | 1 |
| June 2016 | 2 |
| May 2016 | 1 |
| April 2016 | 1 |
| February 2016 | 5 |
| January 2016 | 2 |
| December 2015 | 3 |
| November 2015 | 3 |
| October 2015 | 2 |
| August 2015 | 3 |
| July 2015 | 1 |
| June 2015 | 1 |
| March 2015 | 4 |
| February 2015 | 1 |
| January 2015 | 1 |
| November 2014 | 1 |
| September 2014 | 1 |
| August 2014 | 1 |
| July 2014 | 4 |
| May 2014 | 2 |
| April 2014 | 2 |
| December 2013 | 1 |
| November 2013 | 4 |
| September 2013 | 1 |
| August 2013 | 3 |
| July 2013 | 1 |
| June 2013 | 1 |
| May 2013 | 2 |
| March 2013 | 4 |
| February 2013 | 2 |
| January 2013 | 1 |
| November 2012 | 5 |
| September 2012 | 3 |
| July 2012 | 2 |
| June 2012 | 1 |
| April 2012 | 1 |
| March 2012 | 1 |
| February 2012 | 5 |
| January 2012 | 3 |
| December 2011 | 1 |
| September 2011 | 1 |
| July 2011 | 2 |
How badly anyone was hurt
- Emergency room 7 CPSC: Injury, Emergency Department Treatment Received
- Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
- First aid 13 CPSC: Injury, First Aid Received by Non-Medical Professional
- Hurt, no treatment 16 CPSC: Injury, No First Aid or Medical Attention Received
- Hurt, care not known 10 CPSC: Injury, Level of care not known
- No one hurt 198 CPSC: Incident, No Injury
- No incident, no one hurt 20 CPSC: No Incident, No Injury
- Not said 7 CPSC: Unspecified
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Nov 5, 2026. Updated daily.
-
No one hurt Made Oct 18, 2026, sent to the company Oct 21, 2026, published by CPSC Nov 4, 2026
The product, in the report: GE oven model JTD5000SN1SS This is the bottom of a double oven
GE oven glass exploded. We werent even home and the oven wasnt on. Have used it maybe 10 times.
- Model
- JTD5000SN1SS
- Serial number
- ZM034025Q
- Where
- Arvada, Colorado: Unspecified
- Who was involved
- Age 17, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Oct 15, 2026, sent to the company Oct 19, 2026, published by CPSC Nov 2, 2026
The product, in the report: General Electric Range
Front glass of oven door exploded/shattered. The oven and stovetop had been off for approximately half an hour. We were finishing dinner when we all jumped up at a loud explosive and glass shattering sound. The glass shards hit a wall that was approx 12 feet away. No one was in the kitchen at the time except possibly the Cat. The temperature used for previous cooking was 415, and the stovetop left front burner was used at the number 2 setting to reheat soup. If I or a child were looking into the oven door when it exploded this could have been potentially harmful. If this happened while we were at work our animals could have been seriously injured. The fact that we as a society, as an industry, as a whole know how to build quality,long lasting, and safe products but choose not to for the sake of profit and deliberately manufacture goods that are completely inadequate and built to fail so that a new one will have to be purchased sooner is morally criminal.
- Model
- JCS840EMES
- Serial number
- RV558829P
- Bought from
- Canadian appliance source
- Bought
- Dec 6, 2023
- Where
- Canada: Home/
Apartment/ Condominium - Who was involved
- Age 44, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Oct 8, 2026, sent to the company Oct 14, 2026, published by CPSC Oct 28, 2026
The product, in the report: GE 27 inch built-in single electric convection wall oven, black slate finish, Wi-Fi connected, manufactured May 2019. The component that shattered is the tempered glass touch control panel, the user interface and LCD control panel glass mounted above the oven door. The glass shattered across the entire panel but stayed almost entirely in place in its frame, and very little fell off. The oven door glass did not break.
On October 7, 2026 at about 7:30 pm, the tempered glass control panel (touch control glass above the oven door) on my GE built-in 27” electric wall oven shattered spontaneously with a loud pop followed by crackling. The oven was off and had not been used in four days. Nothing struck the glass. My wife and children were seated at the dining table a few feet away doing homework. No one was injured. The oven door glass is intact. Self-clean had not been run in a very long time, if ever. I turned the oven off at the circuit breaker immediately and it has remained off. GE was notified by web chat on October 8, 2026.
- Model
- JKS5000EN1ES
- Serial number
- HM077870Q
- Where
- Round Rock, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 5, Unspecified
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Sep 16, 2026, sent to the company Sep 21, 2026, published by CPSC Oct 5, 2026
The product, in the report: GE HE Profile Wall Oven Stainless Steel
GE HE Profile wall oven model PTS7000VNTS outer glass exploded. The oven had not been in use in over 24 hours. Fortunately no one was near the oven as serious injuries could have occurred. It sounded like an explosion and the glass went everywhere.
- Model
- PTS7000BN2TS
- Serial number
- RR136393Q
- Bought from
- Distinctive Kitchen and Appliance World Raleigh NC
- Bought
- Aug 21, 2020
- Where
- Raleigh, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Sep 15, 2026, sent to the company Sep 17, 2026, published by CPSC Oct 3, 2026
The product, in the report: GE ENERGY STAR 30” Free-Standing Electric Range with Crisp Mode model number GRF500PV2SS
GE electric range inner glass shattered due to thermal stress, hot glass spilled onto the floor
- Model
- GRF500PV2SS
- Serial number
- GD065370Q
- Bought from
- Lowes, New Hampshire
- Bought
- Apr 15, 2026
- Where
- Wilton, New Hampshire: Home/
Apartment/ Condominium - Who was involved
- Age 27, Unknown
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
Emergency room Made Aug 25, 2026, sent to the company Aug 31, 2026, published by CPSC Sep 15, 2026
The product, in the report: General Electric Model # J SP3-4BOD 3BB
Stove/Oven caught on fire while on self cleaning mode. Fire department on scene to turn fire off
- Model
- F
- Serial number
- FG29167OQ
- Where
- Long Beach, California: Home/
Apartment/ Condominium - Who was involved
- Age 43, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
-
No incident, no one hurt Made Aug 19, 2026, sent to the company Aug 24, 2026, published by CPSC Sep 9, 2026
The product, in the report: GE electric oven model number GRS600AV1FS
Our GE electric oven model number GRS600AV1FS has very sensitive knobs and they turn on at the slightest touch without us knowing. Today we must have accidentally turned it on while walking by and a toaster on top caught on fire. Our alarm went off. We had to use a fire extinguisher to extinguish the fire.
- Model
- GRS600AV1FS
- Serial number
- HZ050152Q
- Bought from
- Home Depot, California
- Bought
- Jul 2, 2024
- Where
- Burbank, California: Home/
Apartment/ Condominium - Who was involved
- Age 51, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
Emergency room Made Aug 16, 2026, sent to the company Aug 20, 2026, published by CPSC Sep 4, 2026
The product, in the report: GE Profile 27-inch Drop-In Electric Range finished in black. Type: Electric drop-in range.Size: 27 inches wide.Cooktop: Lift-up black porcelain enamel with 4 coil-style surface burners.Oven Features: Self-cleaning system, electronic clock/timer, delay bake option, and 2 oven racks.
On Friday, 14th August, while my daughter’s boyfriend was cooking on the GE household electric range stove model # J MP31B L2BB Serial # AA2 65577Q, the stove short and sparked and caused a fire flash. My daughter’s boyfriend got hurt and we took him to ER. The spark shot out from the edge of the cooktop coil, that the circuit breaker failed to trip automatically so my neighbor helped manually shut it off to secure the area.
- Model
- JMP31BL2BB
- UPC
- 084691146841
- Serial number
- AA2 65577Q
- Where
- Livermore, California: Home/
Apartment/ Condominium - Who was involved
- Age 21, Male
- The reporter’s relation to them
- Other Relative
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
-
No one hurt Made Aug 14, 2026, sent to the company Aug 18, 2026, published by CPSC Sep 2, 2026
The product, in the report: GE - 30 in. 5 Burner Element Slide-In Electric Range in Stainless Steel with Crisp Mode - Item #: 1010781567
The stove has front knobs that turn on way to easily. It is very dangerous
- Model
- GRS500PVSS
- UPC
- 084691922698
- Bought from
- Home Depot
- Bought
- Jun 25, 2025
- Where
- Ocala, Florida: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 3, 2026, sent to the company Aug 6, 2026, published by CPSC Aug 20, 2026
The product, in the report: GE oven
GE oven. After running the self cleaning the inside glass shattered. I ran it for 3 hours. No injuries.
- Model
- JTS5000SV2SS
- Serial number
- GA087804Q
- Where
- Hot Springs Village, Arkansas: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 2, 2026, sent to the company Aug 4, 2026, published by CPSC Aug 18, 2026
The product, in the report: GE 30” free standing self cleaning electric range model .
When i went into my kitchen this morning, i found my oven door shattered
- Model
- Jb256rm2ss
- Serial number
- fs253743p
- Bought from
- Lowes
- Bought
- Jun 25, 2021, about then
- Where
- Milton, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 70, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 1, 2026, sent to the company Aug 4, 2026, published by CPSC Aug 18, 2026
The product, in the report: Stainless electric wall oven
Oven was preheating to 375 for baking a pizza. Heard loud bang and shattering noise, thought something hit a window. Entered the kitchen and saw that the inside glass portion of the oven door had exploded. Immediately turned off the oven.
Order # [REDACTED] Professionally delivered/installed HOERSCH HOME APPLIANCE Inc (920) 733-4406
- Model
- JKS3000SN2SS
- Serial number
- DV021797Q
- Bought
- Oct 21, 2022
- Where
- Greenville, Wisconsin: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Jul 27, 2026, sent to the company Jul 30, 2026, published by CPSC Aug 13, 2026
The product, in the report: Stove GE Profile
My stove does a beeping sound, turns on and off by itself. One night the smoke alarm went off because a left a plastic container on top of the stove . It turn on and it melted, smoke all over my apartment
- Model
- PB 920SP3SS
- Serial number
- FV218881Q
- Bought from
- BrandsMart
- Bought
- Sep 29, 2011
- Where
- Pembroke Pines, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 75, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Jul 27, 2026, sent to the company Jul 30, 2026, published by CPSC Aug 13, 2026
The product, in the report: GE 30”W x 27”D x 47”H Free-Standing Electric Convection Range Silver Stainless Finish
* After the use of any burner , the stovetop burner stayed hot long after the burner was turned off and the warm burner warning light would stay on. The only way to properly turn the burner off was to cut the power at the breaker. * When turning only 1 stovetop burner on to use, other random burners would also turn on. * When turning the breaker back on, the stovetop burner would immediately turn back on and the red “warm warning light “ would turn back on. * The burners were used for everyday use such as boiling water, sauteing meat or vegetables in stainless steel pots and pans.
- Model
- GE model # JB750SJ8SS
- Serial number
- Serial # TM056127Q
- Bought from
- Best Buy North Attleboro, MA
- Bought
- Oct 12, 2019, about then
- Where
- Cumberland, Rhode Island: Home/
Apartment/ Condominium - Who was involved
- Age 59, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jul 16, 2026, sent to the company Jul 21, 2026, published by CPSC Aug 4, 2026
The product, in the report: GE 30-in 4 burners 5.0-cu ft Freestanding Electric Oven Range ( White ) Item #1117869 | model# JB256DM4WW
GE oven model # JB256DM4WW. The middle glass spontaneously shattered.
- Model
- JB256DM4WW
- Bought from
- lowes
- Bought
- Jun 23, 2025
- Where
- Crossville, Tennessee: Home/
Apartment/ Condominium - Who was involved
- Age 36, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Jul 14, 2026, sent to the company Jul 17, 2026, published by CPSC Jul 31, 2026
The product, in the report: White oven stove combo
Oven door exploded
- Model
- Jbp24d0m1ww
- Serial number
- Sm282431q
- Where
- Cape Girardeau, Missouri: Home/
Apartment/ Condominium - Who was involved
- Age 30, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No incident, no one hurt Made Jun 30, 2026, sent to the company Jul 6, 2026, published by CPSC Jul 20, 2026
The product, in the report: GE 30” Smart Built-In Self-Clean Double Wall Oven / Model # JTD3000SN1SS
GE double oven top door glass spontaneously Shattered and the oven was not in use for the last 12 hours.
- Model
- Model # JTD3000SN1SS
- Serial number
- FM039105Q
- Bought from
- Lowes Tullahoma TN
- Bought
- May 27, 2020, about then
- Where
- Mulberry, Tennessee: Home/
Apartment/ Condominium - Who was involved
- Age 50, Unspecified
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No incident, no one hurt Made Jun 25, 2026, sent to the company Jun 29, 2026, published by CPSC Jul 14, 2026
The product, in the report: GE 30” Smart Built-In Self-Clean Single Wall Oven
Glass exploded inside of Ovem
- Model
- JTS3000SNSS
- Serial number
- MV140688q
- Where
- Pflugerville, United States: Home/
Apartment/ Condominium - Who was involved
- Age 47, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No incident, no one hurt Made Jun 24, 2026, sent to the company Jul 1, 2026, published by CPSC Jul 16, 2026
The product, in the report: GE 30-in 4 burners 5.0-cu ft Freestanding Electric Range ( Stainless Steel ) Item #5149739 | Model #JBS360RTSS
I purchased a GE FreeStanding Range December of 2024. In November of 2025, the control panel melted and almost caught fire. It was smoking and I had to get it serviced. When the technician came on site he said it was very dangerous and showed me where it melted. He said it could have caught my home on fire and that if this ever happened again, I should completely unplug the device to ensure no more melting occurs. He replaced the control panel in December 2025, after waiting for the new control panel to come in. Today, June 24th 2025 the control panel again began melting (visible by the same smoke and smell) and I immediately unplugged it. I am now out of warranty and will be contacting GE but this is a VERY dangerous device that could burn down someone’s home! It is occurring when the oven is on and there is nothing on the stove. Someone could easily walk away and not notice this.
- Model
- JBS360RTSS
- UPC
- NA
- Serial number
- NA unsure how to find this not on manual
- Bought from
- Lowes
- Bought
- Dec 3, 2024
- Where
- Chillicothe, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 9, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No incident, no one hurt Made Jun 9, 2026, sent to the company Jun 12, 2026, published by CPSC Jun 30, 2026
The product, in the report: Double Wall Oven
Exterior Top Oven Glass on a wall oven shattered.
- Model
- JKD3000SN1SS
- Serial number
- HM057266Q
- Bought from
- Lowes
- Bought
- Jun 1, 2020, about then
- Where
- Powder Springs, Georgia: Home/
Apartment/ Condominium - Who was involved
- Age 10, Unspecified
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
Emergency room Made Jun 9, 2026, sent to the company Jun 12, 2026, published by CPSC Jun 30, 2026
The product, in the report: GE 30qsft free standing electric range
My child ran into the stove and the glass shattered incorrectly causing an injury that required a hospital visit and stitches on his hand as well as follow up appointments and probably some therapy for the traumatic event
- Model
- GRF400SVBB
- Serial number
- VZ112444Q
- Bought from
- Rent a center
- Bought
- Feb 7, 2025
- Where
- Elyria, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 9, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
-
No one hurt Made Jun 4, 2026, sent to the company Jun 8, 2026, published by CPSC Jul 1, 2026
The product, in the report: A GE electric range.
My husband and I were standing in the kitchen with our granddaughter. All the sudden the oven door on our GE electric range exploded. It was very alarming. We had no idea what happened and until today did not know this is a rising issue.
- Bought from
- Home Depot
- Bought
- Jun 6, 2017, about then
- Where
- Anaconda, Montana: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Jun 4, 2026, sent to the company Jun 8, 2026, published by CPSC Jun 23, 2026
The product, in the report: GE Profile Double Oven 30 inches, Model PTD 7000SN3SS, Serial GT035884Q
Double oven outer glass door shattered spontaneously when the oven was off and cool.
- Model
- PTD7000SN3SS
- Serial number
- FT035884Q
- Bought from
- Bray & Scarff
- Bought
- Aug 29, 2022
- Where
- Vienna, Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 49, Unspecified
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No incident, no one hurt Made Jun 2, 2026, sent to the company Jun 4, 2026, published by CPSC Jun 18, 2026
The product, in the report: GE 30-in Glass Top 4 burners 5.3-cu ft Freestanding Electric Range ( Stainless Steel )
Bought a new GE electric range from Lowes, installed on 6/1/25. On the first run of the oven I found the front by the handle getting dangerously hot. Well over 200 degrees when I measured. No help from GE or Lowes to resolve this issue other than me paying for them to come fix a brand new range
- Model
- GRF400SV1SS
- Serial number
- HD100028Q
- Bought from
- Lowes
- Bought
- Jun 1, 2026
- Where
- Indianapolis, Indiana: Home/
Apartment/ Condominium - Who was involved
- Age 8, Unspecified
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made May 21, 2026, sent to the company May 27, 2026, published by CPSC Jun 10, 2026
The product, in the report: GE Electric Range, model # JBP24DM1BB
The glass to the oven door shattered when it was not in use and hadn’t been used recently. Luckily no one was home but they came home to glass all over the kitchen floor.
- Model
- JBP24DM1BB
- Serial number
- TS20000Q
- Where
- Auburn, Washington: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 20, 2026, sent to the company May 22, 2026, published by CPSC Jun 8, 2026
The product, in the report: The outer glass on door of ‘GE 30” Profile Smart built in oven’ shattered.
The outer glass on our oven door suddenly shattered/exploded in the middle of the night, all by itself. It was 3am, the oven had been off, we were sleeping, and I went to find my puppy laying in a pile of the broken glass.
- Model
- PTS7000SN1SS
- Serial number
- HM056383Q
- Where
- Venice, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 71, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 5, 2026, sent to the company May 7, 2026, published by CPSC May 21, 2026
The product, in the report: GE electric double wall oven, 27 inch, stainless steel
While using the broiler in my GE electric double oven, the inside glass on the bottom oven door shattered.
- Model
- Model #JKD5000SV2SS
- Serial number
- SNSA134115Q
- Bought from
- DT McCall
- Bought
- Oct 4, 2025
- Where
- Franklin, Tennessee: Home/
Apartment/ Condominium - Who was involved
- Age 64, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 5, 2026, sent to the company May 7, 2026, published by CPSC May 21, 2026
The product, in the report: GE30 inch glass top slide in range
A knob on the stove was unknowingly turned on and started a fire.
- Model
- GRS60LAVFS
- Serial number
- HZ001741Q
- Bought from
- Lowes
- Bought
- Jun 2, 2024
- Where
- Lebanon, Tennessee: Home/
Apartment/ Condominium - Who was involved
- Age 53, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made May 4, 2026, sent to the company May 7, 2026, published by CPSC May 21, 2026
The product, in the report: Monogram Wall Oven
The and center glass panel in my oven door shattered during self clean and it was all over my floor.
- Model
- Model# ZET1PH1SS
- Serial number
- TL112299Q
- Where
- SAINT AUGUSTINE, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 55, Female
- The reporter’s relation to them
- Other Relative
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No incident, no one hurt Made Apr 29, 2026, sent to the company May 4, 2026, published by CPSC May 18, 2026
The product, in the report: Product Information Internet # 302557708 Model # JS760SLSS Store SKU # 1002743311 Store SO SKU #1002719609 GE 5.3 cu. ft. Slide-in Electric Range with Self-Cleaning Convection Oven in Stainless Steel
My 2019 GE JS760SLSS stove was on 435 Fahrenheit fan mode for about 40 min, then I saw a low red light emanating from inside, so I opened the door. When I did, it started making a loud humming noise and sparks started flying and it seemed like it was going to catch fire. It did not trip the breaker, I shut off the breaker off manually, which stopped the noise and sparks. I aired out the room and looked inside. The potatoes that were in the oven seemed completely untouched, but the entire inside of the appliance looks like it was incinerated, like the lining had been burned off and discolored, and there is a small hole in the back of the oven, where the fan is located. This appears to be an appliance malfunction, and if I hadn’t acted quickly to shut the breaker it could have seriously injured me or damaged my home.
- Model
- JS760SLSS
- Bought from
- Home Depot, New York
- Bought
- Nov 16, 2019
- Where
- High Falls, New York: Home/
Apartment/ Condominium - Who was involved
- Age 41, Unspecified
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Apr 7, 2026, sent to the company Apr 9, 2026, published by CPSC Apr 23, 2026
The product, in the report: A double in the wall oven.
The glass on the lower oven shattered during the self-cleaning process. It is a GE double-wall oven. I have owned the oven for six months.
- Model
- JKD3000SN4SS
- Serial number
- HA035392Q
- Bought from
- Best Buy
- Bought
- Nov 25, 2025, about then
- Where
- Pearl River, Louisiana: Home/
Apartment/ Condominium - Who was involved
- Age 55, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 14, 2026, sent to the company Mar 18, 2026, published by CPSC Apr 1, 2026
The product, in the report: GE electric stove/range with air fryer feature
I was using the air fryer feature of this stove under normal cooking conditions. While operating, the oven suddenly exploded and caught on fire. The incident occurred while cooking sweet potato fries in the air fryer. The stove was set to Air Frye at 400 degrees F (with no preheat necessary) and had been in operation @3-5 minutes when the explosion occurred. There was a loud bang and immediate fire in the oven. The circuit breaker in my house did not go off. The oven caught on fire and flames were shooting out of the oven. I was able to extinguish the fire and fortunately there were no injuries. There was smoke throughout my house and the stove is totally inoperable. There is soot throughout the entire oven. This incident was extremely stressful to me.
- Model
- JB735SP3SS
- Serial number
- TT025368Q
- Bought from
- Lowes Home Improvement
- Bought
- Nov 8, 2022, about then
- Where
- Pittsburgh, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 73, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Mar 13, 2026, sent to the company Mar 18, 2026, published by CPSC Apr 1, 2026
The product, in the report: GE wall oven, electric
I was cooking a meal in my GE oven. The glass in the door exploded.
- Model
- JK3000SF6SS
- Serial number
- GM070545Q
- Bought from
- Best Buy
- Bought
- Mar 15, 2021, about then
- Where
- Miami, Florida: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Mar 5, 2026, sent to the company Mar 10, 2026, published by CPSC Mar 24, 2026
The product, in the report: GE Profile stove
Burner energized on electric stove and started a fire on the stovetop
- Model
- PSS93YP9FS
- Serial number
- LA034436Q
- Bought from
- lOWES.COM
- Bought
- Jun 20, 2025
- Where
- STEWARTSVILLE, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Age 72, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 23, 2026, sent to the company Jan 27, 2026, published by CPSC Feb 12, 2026
The product, in the report: Ge double oven
My GE double oven. Bottom outside glass burst in the middle of the night..
- Model
- JDK3000SN3SS
- Serial number
- DV050467Q
- Bought from
- Home appliance
- Bought
- Mar 1, 2023, about then
- Where
- Medina, Ohio: Unspecified
- Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Jan 2, 2026, sent to the company Jan 7, 2026, published by CPSC Jan 22, 2026
The product, in the report: Double 30x30 monogram wall oven
I have a GE Monagram double oven the while self cleaning the glass exploded. It happened to the top oven while self cleaning for the 1st time and now happened to the bottom oven while self cleaning for the first time! This resulted in glass being spewed into my kitchen.
- Model
- ZET2PH1SS
- Serial number
- TF604062Q
- Bought from
- George Washington Toma
- Bought
- Feb 14, 1922
- Where
- Foxboro, Massachusetts: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Dec 16, 2025, sent to the company Dec 18, 2025, published by CPSC Jan 7, 2026
The product, in the report: I was doing dishes when I heard a pop I.Turned around and the stove was turned on burner with glowing i tried to turn it off but it was already in the off position. It blew the breaker.
GE stove turned its burners on. The stove was not being used at the time. I tried to turn the burners off but the knobs were already in the off position. Hit, it was pretty scary.Finally the breaker blew
- Model
- JB250DF5WW
- Serial number
- HH200272Q
- Where
- Hopkinsville, Kentucky: Home/
Apartment/ Condominium - Who was involved
- Age 53, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 15, 2025, sent to the company Dec 22, 2025, published by CPSC Jan 9, 2026
The product, in the report: GE Profile 30-in Glass Top 5 burners 5.3-cu ft Air Fry Convection Oven Slide-In Electric Range ( Fingerprint Resistant Stainless Steel ) Model #PSS93YPFS
The control panel on the GE Profile 30 range model #PSS93YPFS is DANGEROUS! Several times over the past two months since we’ve had the range, drops of water or other liquids have gotten onto the control panel while cooking. For example, water splashes while putting food into a pot. When this has happened, the liquids actually activate the control panel. Ive had the burner Im using turned off, other burners turned on, and heat levels changed. To add to this issue, you CANNOT fix things, or turn things off, until the control panel is dry. To make things even worse, as youre trying to dry the control panel, youll accidentally activate other controls. This is all unspeakably dangerous, and I cant believe this made it past testing. We lock the controls while the stove is off, but there is no way to prevent this while the stove is on. This most recently happened on 12/14/25. A drop of water splashed into the controls while I was putting pasta into boiling water. Mind you, this was a large drop, not a significant amount of water. It not only turned on the burner behind the one I was using, but changed the temp setting on the one I was using. The controls kept on flashing and changing because of the water drop, turning off and on, and changing temp levels. When I tried to turn them off, I was unable, because the water meant that the touch screen didnt recognize my touch, identical to when any other touchscreen device gets wet. It got even worse as I tried to dry it off, with the controls reacting to the towel I was moving around on the controls.
Prior to this occasion, I have also had the temp level adjusted by drops getting on the control panel, sometimes to a lower temp, which was frustrating and delayed my cooking until I noticed. However, on one occasion, it increased the heat on the burner, which I didnt notice until I smelled smoke coming from the pan.
In an emergency, say if oil had splattered onto the burner and controls and caught fire, it would be impossible to turn off the stove to help extinguish the fire. In fact, additional burners might be turned on, spreading the fire. Ive been fortunate that Ive been present or close by when these incidents have happened, but its frightening when you cant do anything to fix the controls until they are dry.
- Model
- PSS93YPFS
- Bought from
- Lowe’s
- Bought
- Oct 3, 2025, about then
- Where
- Centennial, Colorado: Home/
Apartment/ Condominium - Who was involved
- Age 48, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
Emergency room Made Nov 30, 2025, sent to the company Dec 3, 2025, published by CPSC Dec 17, 2025
The product, in the report: Electric stove
On 11/21/2025 I dropped a pair of scissors which hit the front of my 6 year old GE stove. It broke the door and there was glass every where. It scared me, I fell back and cut the back of my head on the fridge handle. I ended up in the ER for a brain and neck scan, no issues but I have 2 staples n my head. I filled out the GE complaint form, but the submit link didn’t work.
- Model
- JB645RK3SS
- Serial number
- GL04742 8Q
- Bought from
- home depot
- Bought
- Apr 19, 2018
- Where
- godfrey, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 80, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
-
No one hurt Made Nov 30, 2025, sent to the company Dec 3, 2025, published by CPSC Dec 17, 2025
The product, in the report: GE Range model JB645RK9SS sold at Lowe’s Home Improvement. Black and stainless steel with sealed glass top and controls above the burners at the rear of the stove.
GE Electric glass top range with dual coil burners has a defective front left control after approx 2 years in service. No matter how the control is set, the elements are always on high and do not cycle. Issue was discovered while simmering sausages over low heat. The burner unexpectedly went to high and stayed there, charring the food and items surrounding the range had all become hot to the touch. Kitchen was full of smoke and I only became aware of the problem when smoke detectors began alarming. This is an extreme fire hazard and there are many reports online of others with the exact same issue with this exact model stove, and nearly always the left front burner. I believe there is some sort of manufacturing defect and these units should be recalled and removed from sale.
- Model
- JB645RK9SS
- Serial number
- AV120264Q
- Bought from
- Lowe’s Home Improvement
- Bought
- May 1, 2023, about then
- Where
- Inverness, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 43, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 28, 2025, sent to the company Dec 2, 2025, published by CPSC Dec 16, 2025
The product, in the report: GE 6.6 cu. ft. Double Oven Electric Range with Self-Cleaning and Convection Lower Oven in Black Stainless Steel, Model #JB860BJ8TS, Serial #FM083488Q, GE 30” Free-standing Electric Double Oven Convection Range
I have a GE double oven, Model #JB860BJ8TS. While using the self-cleaning, the oven door glass shattered. No injuries.
- Model
- JB860BJ8TS
- UPC
- 191D2424G191
- Serial number
- FM083488Q
- Bought from
- Home Depot
- Bought
- Apr 12, 2019
- Where
- Melbourne, Florida: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 28, 2025, sent to the company Dec 2, 2025, published by CPSC Dec 16, 2025
The product, in the report: GE Oven, model #GRF600AV1SS, ser. #FA120979Q
I have a 2 month old GE Oven Model GRF600AV1SS. I was preheating the oven to 400 when the inner glass exploded. There was never any damage or scratches to the glass. It is a new oven. The glass exploded with nothing in the oven when it reached about 395 in the preheat cycle.
- Model
- GRF600AV1SS
- Serial number
- FA120979Q
- Bought from
- Class Appliances
- Bought
- Sep 30, 2025, about then
- Where
- Clearwater Beach, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 37, Unspecified
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 28, 2025, sent to the company Dec 2, 2025, published by CPSC Dec 16, 2025
The product, in the report: GE electric free-standing range 30 inch 4 burner
GE Electric Free Standing Range. model JB256R T3SS, Serial MZ451675P . Temp set at 325 degrees. I opened door to get food out of oven. Glass door exploded outward.
- Model
- J B256R T3SS
- Serial number
- MZ451675P
- Bought from
- Home Depot Elk Grove CA
- Bought
- Jul 1, 2024
- Where
- Elk Grove, California: Home/
Apartment/ Condominium - Who was involved
- Age 61, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Nov 21, 2025, sent to the company Nov 25, 2025, published by CPSC Dec 10, 2025
The product, in the report: GE in the wall oven model number JKS 5000DV2BB and the serial number is RA015056Q
My GE in the wall oven that was purchasing installed in July randomly had the glass explode in the door with normal use. We were heating up a ham steak at 325* when we hear a large pop and then oven glass shattered all over the place.
- Model
- JKS5000DV2BB
- Serial number
- R a 015056Q
- Bought from
- Lowes
- Bought
- Jul 7, 2025, about then
- Where
- Mansfield, Massachusetts: Home/
Apartment/ Condominium - Who was involved
- Age 12, Unspecified
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Nov 17, 2025, sent to the company Nov 20, 2025, published by CPSC Dec 5, 2025
The product, in the report: GE Easy Wash Oven Tray 30-in Glass Top 5 burners 5.3-cu ft Air Fry Convection Oven Freestanding Item #5710449 Model #GRF600AVSS
Oven electrical malfunction leading to it turning itself on while not in use. Could have resulted in tragic fire. Upon reading several one star reviews I find this has happened to many others. This Oven is very dangerous and anyone who purchased it should be aware of the potential risk of it burning down their home.
- Model
- GRF600AVSS
- Serial number
- RA103941Q
- Bought from
- Lowes
- Bought
- Aug 25, 2025
- Where
- Ocilla, Georgia: Home/
Apartment/ Condominium - Who was involved
- Age 7, Unspecified
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 22, 2025, sent to the company Nov 13, 2025, published by CPSC Nov 28, 2025
The product, in the report: Radiant range
GE oven overheated during cooking and would not turn off. I was cooking dinner in the oven and left the room. I heard a beeping sound a while later, came to the kitchen and the broiler was on in my oven, even though I was just baking. I could smell the burning like when you use self-cleaning cycle. The oven was flashing F2 which means overheated, over 600 degrees. I took my food out and turned off the oven, BUT THE BROILER WOULD NOT TURN OFF. I had to go to the basement and turn off the power to the range there at the fuse box. The oven was extremely hot so I could not move it to unplug the unit. Had I not been home to go to the fuse box, or had I not done that, I am sure there would have been a fire.
- Model
- JBP66W0B4WW
- Serial number
- TA150295Q
- Bought from
- Arthur F Schultz
- Bought
- Jan 27, 2002
- Where
- Erie, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 59, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 22, 2025, sent to the company Nov 7, 2025, published by CPSC Nov 26, 2025
The product, in the report: GE profile series 30” slide in front control electric convection range with warming drawer. Model PS920SFSS.
While cooking with the oven at 400 degrees and using one burner on the cooktop, my PS920SFSS, GE Profile electric range, exploded. There was a very loud sound, a bright flash of light, and the smell of burning, and then the oven turned off. When I pulled the oven back from the wall, the metal sheet on the back was burned through, as was my drywall behind it. Though no injury occurred, it could have started a fire. The bodewell repair person who came out felt that it was unsafe to attempt to fix it.
- Model
- PS920SFSS
- UPC
- 084691254225
- Serial number
- LG230002Q
- Where
- Pooler, Georgia: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 21, 2025, sent to the company Nov 6, 2025, published by CPSC Nov 26, 2025
The product, in the report: GE Oven model JB645DK6WW
We were preheating our oven when suddenly the glass door shattered and shot all over the kitchen. Luckily my wife [REDACTED] had stepped out of the room for a minute or else she may have been injured. GE did not care and would not replace it when I called and reported it to them.
- Model
- JB645DK6WW
- Serial number
- RS120363Q
- Where
- Mogadore, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 45, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, care not known Made Oct 19, 2025, sent to the company Nov 6, 2025, published by CPSC Nov 26, 2025
The product, in the report: This product is GE 27” double wall oven, it is stainless steel in color, electric
I own a GE built in wall oven, model JKP3000SN2SS, approximately 4 years old. This oven is very clean and has been working normally, but recently it has begun emitting extremely strong chemical fumes whenever it heats up. The odor burns my eyes and causes headaches and nausea, even after the oven is turned off. This smell seems chemical or synthetic rather than food or smoke related. I have thoroughly cleaned the interior, and there are no spills or residue. The issue persists regardless of temperature or cooking mode. Becuase the sumptoms are severe, I have unplugged the oven and stopped using it for safety reasons.
- Model
- JKP3000SN2SS
- UPC
- unknown
- Serial number
- ST044026Q
- Bought from
- GE online store
- Bought
- Jun 1, 2021, about then
- Where
- Pasadena, Texas: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, Level of care not known
-
No one hurt Made Oct 4, 2025, sent to the company Oct 23, 2025, published by CPSC Nov 26, 2025
The product, in the report: Product Type: Range/Oven Brand: GE Product name: 30” Free-Standing Electric Range Dimensions: 30” W x 47” H x 28” D Color: silver metallic Model Number: JB630RF1SS Serial Number: SD248044Q Age of Product: Approximately 11 years
I initiated a self-cleaning cycle on my GE oven following the manufacturer’s instructions in the owner’s manual. During the self-cleaning cycle, I heard a loud popping or cracking sound from the kitchen. Upon investigation, I discovered that the middle glass panel (interior door glass) of the oven had completely shattered.
The glass broke into small pebble-like pieces as designed for tempered glass, but the sudden failure was unexpected and created a safety hazard. Glass fragments were contained within the oven door structure, though a number of small pieces fell into the oven cavity, into the storage tray below, or on the floor.
Prior to Incident:
The oven was functioning normally with no visible cracks or damage to the glass. There was no impact, collision, or other physical trauma to the oven door prior to this incident. The oven door had not been slammed or mishandled.
Condition After Incident:
Middle glass panel completely shattered throughout. Outer glass panel remained intact. Oven is currently unusable for safety reasons. No one was injured, but the potential for injury was significant.
HAZARD/SAFETY CONCERN: This incident presents several safety concerns:
Burn Hazard: Without the interior glass panel, using the oven would expose users to extreme heat, particularly dangerous during self-cleaning cycles which reach 800-900 degF.
Glass Shard Hazard: Although the tempered glass broke into small pieces, the sudden shattering could have injured someone if they were standing near the oven.
Thermal Stress on Remaining Glass: According to GE’s own documentation, with one glass panel broken, the remaining glass is at increased risk of failure due to additional thermal stress.
Widespread Pattern: Internet search shows this is not an isolated incident but a recurring problem affecting multiple GE ovens and other brands, particularly during self-cleaning cycles.
SUPPORTING DOCUMENTATION:
Photographs of shattered glass (attached). Oven model and serial number information (attached).
- Model
- JB630RF1SS
- Serial number
- SD248044Q
- Where
- Pleasanton, California: Home/
Apartment/ Condominium - Who was involved
- Age 45, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Sep 17, 2025, sent to the company Sep 22, 2025, published by CPSC Nov 18, 2025
The product, in the report: Wall oven
Middle glass of oven door shattered after one hour on the self clean cycle. First time using the feature on an oven under 2 years old. No injuries, just shock and annoyance.
- Model
- Jts3000sn2ss
- Serial number
- Gv169568q
- Bought from
- McKinney Olympia wa
- Bought
- Oct 14, 2023
- Where
- Winlock, Washington: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Ge, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Sep 17, 2025, sent to the company Sep 22, 2025, published by CPSC Nov 18, 2025
The product, in the report: GE 30 inch 5 burner slide in electric range.
The range burner knobs are activated when leaning on the front of the range. This happened twice within 4 hours of the range being delivered without using it to cook. The second time, a wooden noodle board placed on top of the range became charred and put out a great deal of smoke. It did not ignite as we were in the same room and detected the burning. If this had happened while we were asleep or in another area of the house, it certainly would have caused a house fire. No injuries.
- Model
- GRS600AV2WW
- Serial number
- SA082918Q
- Where
- Hayesville, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 50, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No incident, no one hurt Made Sep 12, 2025, sent to the company Sep 16, 2025, published by CPSC Sep 30, 2025
The product, in the report: GE Oven Range
Top heating elements automatically restart when power is reset to the appliance creating a fire hazard.
- Model
- JS760SP5SS
- Serial number
- RT011472Q
- Where
- Meriden, Connecticut: Home/
Apartment/ Condominium - Who was involved
- Age 47, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Sep 1, 2025, sent to the company Sep 4, 2025, published by CPSC Sep 18, 2025
The product, in the report: GE Energy Star 30 Free-Standing Electric Range serial:
The outer glass of my GE oven door exploded/ shattered
- Model
- JBS360RT2SS
- Serial number
- DV253981P
- Where
- Alpharetta, Georgia: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 28, 2025, sent to the company Dec 17, 2025, published by CPSC Jan 6, 2026
The product, in the report: Stove
She was doing dishes; she made sure the stove was off to put a towel on so she could dry the dishes. Some time after, her daughter and her smelt like something was burning. They realized that the towel that she placed on the stove was burning. The consumer says that the oven started by itself, probably when she got close to it. She thinks that if they hadn’t been home or sleeping, the fire would have been worse.
- Model
- GRS500PV1SSF
- Serial number
- A04622OQ
- Bought from
- Appliances for less, Missouri
- Bought
- May 28, 2025
- Where
- Unspecified: Unspecified
- Who was involved
- Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 19, 2025, sent to the company Jan 8, 2026, published by CPSC Jan 23, 2026
The product, in the report: Convection oven
(08/15/2025) The consumer is concerned about how easily the oven comes on if the knobs are slightly brushed. The consumer was reaching in a cabinet which is above the oven when she noticed that the oven was on. She stated that it has happened a lot in the last five years.
- Model
- JTS3000SN1SS
- Serial number
- LR090441Q
- Bought from
- In home
- Where
- Lincolnton, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Jul 28, 2025, sent to the company Jul 31, 2025, published by CPSC Aug 14, 2025
The product, in the report: Stainless steel, electric, free-standing stove; Model #: JB750J3SS; Serial #: FH267897Q; stove was purchased from HomeDepot Case number from GE Appliances customer service: [REDACTED] provided on January 26, 2023
The vent tube fell out of the stove while my food was cooking. I was using GE’s free, standing electric range: Model #JB750SJ3SS; Serial # FH267897Q. When the vent tube fell out, the stove began smoking profusely and causing my smoke detectors to go off! I contacted GE in January 2023, GE told me the part was out of stock until March 2023. Now --- July 2025, the vent tube is still not available; thus, deeming this stove a major hazard. Furthermore, the burners on the stove malfunction and keep getting hotter and hotter, even though I’m not increasing the temperature control. The biggest burner on the stove would not go to a low setting. It remains at a very high temperature.
- Model
- JB750J3SS
- UPC
- 206214762
- Serial number
- FH267897Q
- Bought from
- homedepot.com
- Bought
- Jun 21, 2017
- Where
- Brunswick, Georgia: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No incident, no one hurt Made Jul 17, 2025, sent to the company Jul 23, 2025, published by CPSC Aug 6, 2025
The product, in the report: GE 30 in. 5 Burner Element Smart Slide-In Electric Convection Range in White with EasyWash Oven Tray And No-Preheat Air Fry, white color, standard slide-in size
I purchased a GE electric range (Model: GRS600AVWW) from Home Depot in July 2025. Shortly after installation, I discovered a serious safety issue: the front control knobs are very sensitive and can be unintentionally turned just by brushing against them. As a result, a burner was accidentally activated while I was near the range, without me realizing it. This caused a visible burn mark on one of my small appliances and could have led to a fire or injury.
Two Home Depot technicians visited my home on July 12, 2025, and directly observed the unintended burner activation. One technician even called a manager during the visit and told me verbally that a return would be authorized due to the safety concern. However, the return was later denied, and I was told by Home Depot that I needed to contact GE directly. I am reporting this because I believe it reflects a serious design flaw that could affect many other consumers, especially households with children.
Here is what happened: The product is a GE electric range, model GRS600AVWW, with front-facing knobs, purchased new from Home Depot. My wife, the homeowner, was using the product under normal conditions in my kitchen. The incident occurred when she brushed past the stove without touching the knob intentionally and a burner turned on by itself.
There were no injuries in this case, but a small appliance (a steamer) was damaged from the unintentional activation. The product presents an ongoing risk of fire or serious injury, especially if unnoticed or if flammable items are nearby. I am especially concerned for families with small children who may be at even greater risk due to this design.
- Model
- GRS600AVWW
- Bought from
- Home Depot
- Bought
- Jul 2, 2025
- Where
- Aliso Viejo, California: Home/
Apartment/ Condominium - Who was involved
- Age 1, Unspecified
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
Hurt, no treatment Made Jul 8, 2025, sent to the company Jul 10, 2025, published by CPSC Jul 24, 2025
The product, in the report: GE Electric range and oven
The front of our GE electric range reached dangerous hot temperatures. My wife received minor burn injuries from front of stove. We have small children and so can’t use this at all (too dangerous). It reached 162 F, when the room was at 70 F. This represents 92 F increase, which exceeds UL 858. We attempted to resolve issue with GE but is taking weeks and no progress is being made. They claimed they emailed something that was never received. They did not provide replacement range or money back, which is what we would like based on unsafe range.
- Model
- PB965BP5TS
- Serial number
- HA130050Q
- Bought from
- Lowes, Illinois
- Bought
- Jun 10, 2025
- Where
- Jerseyville, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 34, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
First aid Made Jul 3, 2025, sent to the company Jul 9, 2025, published by CPSC Jul 23, 2025
The product, in the report: brand new just had it delivered on 5/26/25 GE ENERGY STAR 30” Slide-In Electric Convection Range with No Preheat Air Fry and EasyWash Oven Tray knobs and keypad are on front of stove above oven door.
GE ENERGY STAR 30” Slide-In Electric Convection Range with No Preheat Air Fry and EasyWash Oven Tray model GRS60LAVFS. I use this appliance in air fryer mode for approx 20min needed to extend the cook time and the key pad was very hot to touch i have burned my finger tips due to this. I grabbed the heat scanner and point toward the cook time and number buttons and the temperature was 125 degrees. I have to use a oven mit to change anything and to cancel once cooking is complete as it beeps until you do. I filed a complaint with GE but their safety engineers said it was normal for sides and front to get upto 252 degrees. I explained i understand the sides and the door but not the keypad
- Model
- GRS60LAVFS
- Serial number
- HA074129
- Bought from
- LOWES
- Bought
- May 25, 2025
- Where
- Kingston, Tennessee: Home/
Apartment/ Condominium - Who was involved
- Age 52, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Jun 23, 2025, sent to the company Jun 26, 2025, published by CPSC Jul 11, 2025
The product, in the report: GE oven
Baking French fries in oven and outer glass exploded
- Model
- JSP42BOK3BB
- Serial number
- ML208597Q
- Where
- Bossier City, Louisiana: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jun 14, 2025, sent to the company Jun 17, 2025, published by CPSC Jul 2, 2025
The product, in the report: GE 30” SMART SINGLE ELECTRIC WALL OVEN SELF-CLEANING IN STAINLESS STEEL MODEL# JTS3000SN1SS SERIAL# SM051491Q
GE 30” WALL OVEN SNG S/CLN WIFI GE, MODEL# JTS3000SN1SS, SERIAL# SM051491Q PURCHASED 12/29/2019 INNER OVEN GLASS EXPLODED DURING PREHEATING PROCESS
- Model
- GE JTS3000SN1SS
- Serial number
- SM051491Q
- Bought from
- GERHARD’S APPLIANCES, MALVERN, PA
- Bought
- Dec 29, 2019
- Where
- CHESTER SPRINGS, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 28, 2025, sent to the company Jun 2, 2025, published by CPSC Jun 16, 2025
The product, in the report: GE monogram oven
Inner glass of oven door exploded during self clean cycle
- Model
- ZET2PH1SS
- Serial number
- SF612015Q
- Where
- Collierville, Tennessee: Home/
Apartment/ Condominium - Who was involved
- Age 10, Unknown
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 4, 2025, sent to the company May 7, 2025, published by CPSC May 21, 2025
The product, in the report: Model : CKD70DP2N2S1 Serial : FT043631Q Ge cafe wall oven
Very dangerous failure of Shabbat mode to engage bake - it engages broil instead which is potentially deadly if someone turns it on and leaves food in the oven for hours.
See my video of our oven here as proof: [REDACTED]
This must be fixed in all GE Cafe ovens.
- Model
- Model : CKD70DP2N2S1
- Serial number
- Serial : FT043631Q
- Where
- Miami, Florida: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Apr 10, 2025, sent to the company Apr 14, 2025, published by CPSC Apr 28, 2025
The product, in the report: GE Profile Range slide in glass cooktop white in color
Oven door exploded when not in use or anyone around
- Model
- Ps968tpww
- Serial number
- Mz203621q
- Bought from
- Clark appliances
- Bought
- Aug 1, 2012
- Where
- Zionsville, Indiana: Home/
Apartment/ Condominium - Who was involved
- Age 62, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Jan 2, 2025, sent to the company Jan 6, 2025, published by CPSC Jan 23, 2025
The product, in the report: GE model number JB650SF4SS oven.
Glass on oven door shattered when the oven wasnt on or being used.
- Model
- JB650SF4SS
- Serial number
- VF210374Q
- Bought from
- Home depot
- Bought
- Jun 1, 2016, about then
- Where
- North haven, Connecticut: Home/
Apartment/ Condominium - Who was involved
- Age 47, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Jan 1, 2025, sent to the company Jan 3, 2025, published by CPSC Jan 23, 2025
The product, in the report: Ge profile electric stove
I have a ge electric stove. There is a red light that indicates when it’s safe to touch. The light goes out but the surface is still over 140 degrees
- Model
- Profile
- Serial number
- Sl001512q
- Bought from
- Berger’s Appliance in Hawthorne NY
- Bought
- Dec 31, 2014, about then
- Where
- Hawthorne, New York: Home/
Apartment/ Condominium - Who was involved
- Age 78, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Ge, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Dec 1, 2024, sent to the company Dec 2, 2024, published by CPSC Dec 16, 2024
The product, in the report: Black GE double oven approx 29.5 inches wide
Outer glass panel on lower GE double oven exploded spraying the kitchen, my dogs, and two grandchildren with glass pieces.
- Model
- B970B M3BB
- Serial number
- TR2171580
- Where
- Oxford, Mississippi: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Nov 30, 2024, sent to the company Dec 5, 2024, published by CPSC Dec 19, 2024
The product, in the report: General Electric, black, 36” tall X 26 3/4 deep X 29 3/4 across, They also have a file on the product as they told me so.
Purchased a GE Stove from Home Depot in Rochester, Minnesota on 4/42021 It was one that had been brought back and was discounted. No booklet came with it.
Model # JSS86SP1SS (this is the one on the stove - invoice different)) Serial # DS084302Q
The stove is dysfunctional and dangerous.
When one opens the lower door the steam come out and burns the eyes and skin. If one does not jump back they get burnt. Others have used our stove during family gathering and have also been burnt. Both [REDACTED] and [REDACTED] (husband & wife grown son - [REDACTED]) have been burnt at various times. When one tries to bake or roast a larger item such as a turkey, or other meat etc. the lower rack falls down and the rack below also falls down and hot grease etc. comes out on the floor and on hands etc. We can no longer take the risk of pulling the rack out to check the meat etc.
The stove top is cracked (have had others look at it for proof, as it doesn’t photograph clearly) and the burners are discolored, so much that the company sent us lots of cleaners to clean it, Apparently they KNOW that it gets discolored and apparently has been an issue. There are LOTS of bad reviews on line.
I have pictures of all of this, but how do I send them to you ?
We, as senior citizens ([REDACTED] ages 89 with Alzheimer’s & [REDACTED] 78 with severe arthritis and caregiver to [REDACTED]) do not want a replacement, but rather $5,000.00 for damages as we have been burnt opening the oven and from grease spilling on us etc.. This has happened several times We’re more than tired of these unnecessary, damaging, lack of quality control issues on the part of GE.
This is NOT a warranty issue, as they expressed but a quality control issue that has not been addressed.
To date we have not had any satisfactory resolution.
With Respect, [REDACTED] - previous professional chefs, so we know about stoves !!! No one can pretend we do not KNOW.
- Model
- JSS86SPSS-S/
I eLECTRIC - Serial number
- DS084302Q
- Bought from
- Home Depot
- Bought
- Apr 4, 2021, about then
- Where
- Spring Valley, Minnesota: Home/
Apartment/ Condominium - Who was involved
- Age 89, Male
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Nov 8, 2024, sent to the company Nov 13, 2024, published by CPSC Nov 27, 2024
The product, in the report: electric stove/ oven
The surface temp of the back right burner reached 165 degrees, while the oven was in use.
- Model
- model #, J BS15 M1WW
- Serial number
- serial# VR157639P
- Where
- United States: Home/
Apartment/ Condominium - Who was involved
- Age 37, Unspecified
- The reporter’s relation to them
- Other Relative
- As this report names them
- Brand ge, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 31, 2024, sent to the company Nov 22, 2024, published by CPSC Dec 9, 2024
The product, in the report: GE cooktop glass 4 burner Model number: JP3030DJ4BB Serial number: FT028733Q Purchase date: August 28th, 2022
I purchased this cooktop stove on August 28th, 2022, from Amazon. About 9 months later, we noticed that the stove light would not turn off, and within 2 months, one of the elements stopped working while the light remained on. On November 30th, I received a notification from Amazon stating potential safety concerns with this product and advising me to stop using the stove. I contacted the provided contact information multiple times, but they denied my claim each time, stating that my stoves serial number did not match their list.
Now, a second element has the same issue and has stopped working, with the light still on. I explained that I received the notification from the seller, and the product model number is on the list, but the representative continued to deny my claim. I paid almost $700 for this stove, and it did not even last a year. I need your assistance with this matter.
Model number: JP3030DJ4BB Serial number: FT028733Q Purchase date: August 28th, 2022
- Model
- JP3030DJ4BB
- Serial number
- FT028733Q
- Bought from
- Amazon
- Bought
- Aug 22, 2022
- Where
- Helotes, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 53, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Sep 20, 2024, sent to the company Oct 17, 2024, published by CPSC Oct 31, 2024
The product, in the report: Electric stove
(09/18/2024) The consumer has as issue with the front right burner on the stove. Each time that she set it on low temperature, it automatically gets very hot as if the setting is on high. Instance occurred which set pan of oil on fire
- Model
- JB645DK8BB
- Serial number
- GT109083Q
- Bought from
- Lowes, North Carolina
- Bought
- Apr 2, 2022, about then
- Where
- Chapel Hill, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Sep 9, 2024, sent to the company Sep 12, 2024, published by CPSC Sep 26, 2024
The product, in the report: GE Profile Wall oven. 30”
Convection broiling crab cakes on convection Hi. 7 minutes into a 10 minute cook time the inner glass exploded sending shards of glass throughout the oven. Glass did not break into small pieces, but long pointed shards of glass. Oven is GE Profile wall oven about 5 years old.
- Model
- PT7050SF8SS
- Serial number
- VH610558Q
- Where
- Ocean View, Delaware: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Aug 26, 2024, sent to the company Aug 29, 2024, published by CPSC Sep 13, 2024
The product, in the report: GE40- inch glass top (5- burners)
The entire glass exploded, shattered everywhere. Crazy stove was not even turned on. Here is the info. GE 30-in Glass Top 5 Burners 4.4-cu ft / 2.2-cu ft Air Fry Convection Oven Freestanding Double Oven Electric Range (Stainless Steel) Item #1857688 | Model #JBS86SPSS
- Model
- Model #JBS86SPSS
- Where
- Lexington, Massachusetts: Home/
Apartment/ Condominium - Who was involved
- Age 46, Male
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Aug 14, 2024, sent to the company Aug 19, 2024, published by CPSC Sep 3, 2024
The product, in the report: 30” Slide in GE Electric Range. Stainless Steel in color with knobs in the front on top. 4 Element flat top
My dog was able to turn on two front burners of our stove when he was trying to get to some food. A dishtowel caught on fire and was in flames and filled our entire house with smoke. Fortunately I was at home and was able to put it out. A dog should not be able to turn on the stovetop knobs simply by pushing on them with his paws. Our home would have burned down had someone not of been there
- Model
- JS645SLSS
- Bought from
- Home Depot
- Bought
- Nov 3, 2023
- Where
- Blackshear, Georgia: Home/
Apartment/ Condominium - Who was involved
- Age 29, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 13, 2024, sent to the company Sep 17, 2024, published by CPSC Oct 1, 2024
The product, in the report: Electric smoothtop stove
(08/12/2024) The consumer has a safety concern. She stated that she is having the same issue as the stoves that were recalled by [REDACTED]. The burners will come on if the knobs on the front of the stove are accidently touched.
This has now happened on 6 occasions.
- Model
- GRS60LAVFS
- Serial number
- HZ050113Q
- Bought from
- Lowes, New Hampshire
- Bought
- May 16, 2024
- Where
- Pellham, New Hampshire: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 9, 2024, sent to the company Aug 15, 2024, published by CPSC Aug 29, 2024
The product, in the report: GE 30” electric cooktop, black, model #JP5030DJ2BB Serial # RS045904Q. Purchased 10/15/21
GE 30” electric cooktop. Model # JP5030DJ2BB Burners turn on high by themselves after power outage and get stuck on high when turning on to low heat. No injuries. Discovered while cooking dinner, could not simmer. Afraid to leave town for fear of outage in Fl.
- Model
- JP5030DJ2BB
- Serial number
- RS045904Q
- Bought from
- Sears Hometown Dunnellon Fl.
- Bought
- Oct 15, 2021
- Where
- Citrus Springs, Florida: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Aug 8, 2024, sent to the company Aug 12, 2024, published by CPSC Sep 3, 2024
The product, in the report: GE induction stove brand new installed by landlord November 2023
GE induction stove was on without warning, burned spouse.
- Where
- San luis obispo, California: Unspecified
- Who was involved
- Age 48, Unspecified
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
Hurt, no treatment Made Jul 3, 2024, sent to the company Jul 9, 2024, published by CPSC Jul 24, 2024
The product, in the report: GE JBP72 Self Cleaning Radiant Range
My GE stoves glass door just shattered . It wasn’t in use and hasn’t been for weeks . Not bumped into or hit . Just shattered
- Model
- JBP72B0K3BB
- Serial number
- ML273458Q
- Bought
- Aug 1, 2006, about then
- Where
- berea, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 62, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made May 23, 2024, sent to the company May 29, 2024, published by CPSC Jun 12, 2024
The product, in the report: GE glass cooktop
I got up in the night and noticed my GE glass cooktop had lights on. I could not get them to go off, one was flashing on and off. My husband went down under the house and cut the power to it. The burners were warm. My cooktop was purchased in June of 2021 and is not part of the current recall. Its only three years old. The model is JP3030DJ4BB.
- Model
- JP3030DJ4BB
- Serial number
- DS152554Q
- Bought from
- Amazon.com
- Bought
- May 27, 2021
- Where
- Garberville, California: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Mar 20, 2024, sent to the company Mar 22, 2024, published by CPSC Apr 5, 2024
The product, in the report: GE Range Model Number JB735sPSS
I purchased a GE Range through home depot. Model Number JB735SPSS . Serial Number 31413825. I plugged in the appliance for the first time. As soon as I plugged it in, there was a spark and electric smoke at the back of the appliance. I heard a loud buzz at the circut breaker and went to investigate. It too smelled of electric smoke and the breaker had tripped. As I shut the breaker, I recieved a slight shock. Upon further examination, I determined that the plug to the appliance had been negligently and improperly wired to the appliance by the manufactuer. There was a color coded cord that that attaches to the appliance- a black wire attaches to a black wire, a white wire to a white wire, and a red to a red. However, the manufactuer negligently connected the black wire on the plug to the white wire on the appliance and the white wire on the plug to the black wire on the appliance.
- Model
- JB735sPSS
- Serial number
- 314138205
- Bought from
- home depot, fairfax circle, fairfax VA, USA
- Bought
- Feb 28, 2024
- Where
- fairfax, Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 62, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
Emergency room Made Feb 21, 2024, sent to the company Mar 7, 2024, published by CPSC Mar 21, 2024
The product, in the report: Oven door handle
Caller stated that the slide-in range oven door handle has a sharp edge which caused laceration to her left pinky finger, she had to go to the emergency room for stitches. She is concerned that this could cause serious injury to a child. Caller stated that due to the incident she is scared to use the oven door because of the safety hazard it poses. There were no prior service call or incidents. Caller stated that the manufacturer was not contacted as yet.
- Model
- JS645SLSS
- Serial number
- GMO11248Q
- Bought from
- Home Depot, Florida
- Bought
- May 18, 2019, about then
- Where
- Deltona, Florida: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
-
No one hurt Made Dec 17, 2023, sent to the company Dec 21, 2023, published by CPSC Jan 8, 2024
The product, in the report: Electric stove
I purchased a ge elec stove from home depot nov 2023 There is a dangerous design to the handle of the oven. The heat vents are right behind the door handle and you can burn your hands easily. It’s scary. I can’t let my grandkids bake with me because they would get burned
- Model
- JB645RKBSS
- Serial number
- VV129766Q
- Bought from
- Home depot, New York
- Bought
- Nov 24, 2023
- Where
- Corfu, New York: Home/
Apartment/ Condominium - Who was involved
- Age 70, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Ge, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, care not known Made Nov 25, 2023, sent to the company Nov 28, 2023, published by CPSC Dec 12, 2023
The product, in the report: White GE electric 5.3 cubic feet Smooth Glass surface Model JB735DP1WW
GE electric rangeJB735DP1WW front door glass exploded and broke into many pieces. My husband was using the stove top to cook breakfast. The oven was not even on. There were no injuries except for a slight cut when cleaning up.
- Model
- JB735DP1WW
- Serial number
- RS069906Q
- Bought from
- Best Buy
- Bought
- Jul 19, 2021, about then
- Where
- Portland, Oregon: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, Level of care not known
-
No one hurt Made Nov 9, 2023, sent to the company Nov 14, 2023, published by CPSC Nov 29, 2023
The product, in the report: GE 30 in. 5.3 cu. ft. Freestanding Electric Range in Stainless Steel with Convection, Air Fry Cooking
We purchased a GE range that can burn you by touching parts of the outside of the appliance. The vent directly behind the oven door handle gets excessively hot making it difficult to open the oven door without getting burned.
The metal around the cooktop surface gets excessively hot after the oven has been on for an extended time and when using the cooktop burners.
As an adult, I have great concern about using this appliance and if there are children in the household, this is a burn waiting to happen.
- Model
- JB735SP5SS
- UPC
- 084691856658
- Serial number
- SV068106Q
- Bought from
- home depot, Ohio
- Bought
- Sep 25, 2023, about then
- Where
- Columbus, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 63, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, care not known Made Oct 11, 2023, sent to the company Oct 13, 2023, published by CPSC Oct 27, 2023
The product, in the report: GE Convection oven model CHS950P2MS1, serial MV170901
Purchased a new GE induction range from Costco was shocked by leakage current from the range frame.
- Model
- CHS950P2MS1
- Serial number
- MV170901
- Bought from
- Costco
- Bought
- Jul 7, 2023
- Where
- KIRKLAND, Washington: Home/
Apartment/ Condominium - Who was involved
- Age 67, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, Level of care not known
-
No one hurt Made May 23, 2023, sent to the company Jun 14, 2023, published by CPSC Jun 29, 2023
The product, in the report: electric range
(05/23/2023) The consumer ha a safety concern about the product. The front right burner came on by itself. The only way to get the burner to go off was to disconnect the product at the circuit breaker. The consumer stated that this is the first time that this has happened.
The consumer contacted the firm. Their response was to have him pay for a technician to come out and look at the product.
- Model
- JBS55DM2BB
- Serial number
- TT1537630
- Bought from
- unknown
- Where
- Philadelphia, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 13, 2023, sent to the company May 16, 2023, published by CPSC May 31, 2023
The product, in the report: GE slide in electric range TM2434220 JSP42SOK5SS
GE slide in range front knobs turn on if they brushed by hands , body, etc. I’ve had plastics, potholders burn in the past. I bought a new coffee maker and set it on the stove to be assembled later that day 2 hours later the box and coffee maker were on fire. Two burners were on low. We think when husband reached in overhead cabinet he brushed against the two knobs. GE is taking no responsibility. This is a fire hazard. Thank goodness it is an electric stove. Since it’s happened numerous times in the last 5 years, we moved in in 2019, it’s not an accident. It’s a defect. I’m not the only one.[REDACTED].{REDACTED]. All front knobs are fire hazard unless we can do lock out while not using.
- Bought from
- Home depot
- Bought
- Dec 31, 2007
- Where
- Easley, South Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 65, Male
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Apr 24, 2023, sent to the company Apr 27, 2023, published by CPSC May 11, 2023
The product, in the report: GE Cooking Center - Combo Built-in Microwave/Wall Oven JKP86C0F1CC. Bisque 27 inch.
GE Cooking Center - Combo Built-in Microwave/Wall Oven JKP86C0F1CC. Unit has had thermal runaway while programmed for low temperature bake setting (225F, reduced to 200F) even though bake setting broiler element stays on red hot. Broiler element does not automatically shut off despite F2 overheat error code displayed. Does not respond to clear/off control button. Unit was turned off at breaker (240V). Reset after cool down. Restarted after over one hour cool down and resumed function for several more uses over a ten day period. Then problem appeared again. We are aFraid to try oven again after food incinerated - bad odor of plastic overheat persists and fire hazard potential.
Contacted GE by phone regarding Dec 2007 recall regarding microwave door switch. Customer service initially denied unit was covered by this recall (see Dec 5, 2007 press release showing unit coverage!!) and after some back and forth, offered only $300 “rebate” credit to new appliance.
Oven function appears to be hazardous and I requested assistance with evaluation and service repair at no cost.
Please investigate other possible complaints regarding oven (not microwave) malfunction.
- Model
- JKP86C0F1CC
- UPC
- n/
a - Serial number
- VD623201Q
- Where
- Portage, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 73, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, care not known Made Apr 17, 2023, sent to the company Apr 20, 2023, published by CPSC May 4, 2023
The product, in the report: GE 30 in. 5.3 cu ft Slide-In Electric Range with Self-Cleaning Convection Oven and Air Fry in Stainless Steel Store Sku 1005758490
I have a GE stove. When you use the oven, the outside of the stove became so hot that I burned my hand - it blistered. The oven was at 375
- Model
- GE slide in range
- Serial number
- 164D3871P008-9
- Bought from
- Home Depot
- Bought
- Feb 18, 2023, about then
- Where
- OVIEDO, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 62, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, Level of care not known
-
No incident, no one hurt Made Mar 31, 2023, sent to the company Apr 6, 2023, published by CPSC Apr 27, 2023
The product, in the report: 30 in. 5.3 cu. ft. Electric Range with Self-Cleaning Oven in Stainless Steel GE 30 in. 5.3 cu. ft. Electric Range with Self-Cleaning Oven in Stainless Steel
I was using my GE oven and when I opened the door to take out the tray, the inside glass of the oven door, shattered everywhere.
- Where
- Miami, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 28, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- No Incident, No Injury
-
Hurt, no treatment Made Mar 20, 2023, sent to the company Apr 7, 2023, published by CPSC Apr 21, 2023
The product, in the report: GE electric glass top stove/range
I was using the self clean feature on my stove. I had 4 baby chicks in my home (in a cage until bigger so they could go outside) - within 20 mins of having this on all 4 chicks died within seconds of each other. This was a big red flag. I [REDACTED] what could cause this and if the self clean gives off harmful fumes. It was confirmed that it does give off harmful fumes that can affect humans and pets. Kill birds, pets Cause humans to feel flu like symptoms - which I’ve been experiencing.
I feel like this issue could have been an even bigger issue. I really feel like this needs to be brought to all consumers attention.
- Model
- JB645DK4WW
- Serial number
- ZL033561Q
- Bought from
- Lowe’s
- Bought
- Jan 13, 2019, about then
- Where
- Bell, Florida: Mobile/
Manufactured Home - Who was involved
- Age 41, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Mar 1, 2023, sent to the company Mar 3, 2023, published by CPSC Mar 17, 2023
The product, in the report: GE Stove model WEE510S0FS2 S/N RX1666136
The stove started on self-cleaner mode at 1200am and caused a fire in the apartment. This model of stove has been reported by other residents for example the resident in apartment [REDACTED] reported it several times last year.
- Model
- WEE510S0FS2
- Serial number
- RX1666136
- Where
- Miramar, Florida: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Feb 11, 2023, sent to the company Feb 21, 2023, published by CPSC Mar 7, 2023
The product, in the report: Glass top, dual oven, lower door inside glass shattered.
On Jan 3,2023 after dinner around 7pm while helping my wife with the dishes suddenly our lower ocen door glass exploded into hundreds of tiny pieces. Wearing open sandals, while walking for broom pieces of glass cut my feet soles and between toes. With the help of my wife quickly cleaned and rendered first aid, they have since healed.
- Model
- JB860SJ1SS
- Serial number
- ZF262558Q
- Where
- Fernandina Beach, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 65, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Jan 24, 2023, sent to the company Jan 30, 2023, published by CPSC Feb 13, 2023
The product, in the report: GE Advantium Microwave/Convection oven Model No. ZSC1001KSS 01, Serial NO. ZM900137K
GE Advantium Oven Model No. ZSC1001KSS 01, Serial No. ZM900137K, Manufactured December 2007 was being used today on the microwave speed cook setting and exploded when I opened the door, sending glass shards everywhere.
- Model
- Model No. ZSC1001KSS 01
- Serial number
- ZM900137K
- Bought from
- Holloway’s Appliances
- Bought
- Apr 1, 2008, about then
- Where
- West Granby, Connecticut: Home/
Apartment/ Condominium - Who was involved
- Age 54, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 19, 2022, sent to the company Dec 27, 2022, published by CPSC Jan 11, 2023
The product, in the report: G E 30 “ Free -standing Electric Range
my 2021 self standing electric range ,’’Oven Heating’’ light turn on unexpectedly, although the Oven dial is turned Off. I unpluged the whole range thinking it would go off or reset itself, but the light the light came back on. I feared that ’ what if the Oven suddenly came on while I was asleep or out of the home’?? I TRIED for 2 days turning it off, before contacting the GE appliance people, & decided to look up GE appliances recall # to see if there was a recall and there is ; ! so I call them but their response was, “there is a recall on this product BUT not for the problem your having, however, we can have an agent/Inspector come to your home, but the charge would be $109.95 for his travel ; plus labor will be X= $, plus $=for part when its ordered; then when part comes he’ll go to install the part but again you have to pay when he comes to replace & install it, OR you can find someone in your area to do the work.....
- Model
- JBS160DM3WW
- UPC
- ?
- Serial number
- ZR252422P
- Bought from
- Lowe’s
- Bought
- Mar 15, 2021
- Where
- Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 3, 2022, sent to the company Dec 7, 2022, published by CPSC Dec 21, 2022
The product, in the report: Ge Built in Electric oven 30 inch
our 4 year old GE oven interior door glass panel shattered for no apparent reason over night on Thanksgiving morning . It broke into several long shards as well as some smaller areas,
- Model
- JT3000DF5BB
- UPC
- ?
- Serial number
- VL004248Q
- Bought from
- Home Depot online
- Bought
- Nov 13, 2018
- Where
- Silver Spring, Maryland: Home/
Apartment/ Condominium - Who was involved
- Age 68, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 27, 2022, sent to the company Nov 30, 2022, published by CPSC Dec 14, 2022
The product, in the report: GE ELECTRIC RANGE WHITE
My GE Electric range model # JBP24W0K1WW. SERIAL# ZH214132Q Front right element on top of stove heats up to high when setting it to medium. I can no long just set it to medium and trust it to stay at that them. I no longer use this element because I scare it will start a fire or flash at me. I thought it would fix itself.
- Model
- JBP24W0K1WW
- Serial number
- ZH214132Q
- Where
- Riverhead, New York: Home/
Apartment/ Condominium - Who was involved
- Age 59, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 12, 2022, sent to the company Nov 16, 2022, published by CPSC Dec 1, 2022
The product, in the report: 30-in 4 Elements 5-cu ft Freestanding Electric Range (Stainless Steel)
Outer glass of oven shattered while cooking breakfast this morning (door was closed)
- Model
- JBS360RMSS
- Serial number
- VR282309P
- Bought from
- Lowe’s
- Bought
- Nov 21, 2020
- Where
- Orlando, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 48, Male
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 25, 2022, sent to the company Oct 31, 2022, published by CPSC Nov 15, 2022
The product, in the report: JB860SJSS GE double oven electric range
The inner glass of JB860SJSS GE model inner glass shuttered this evening while the food was in the oven under 400 F
- Model
- JB860SJSS GE
- Bought from
- Home Depot
- Bought
- Nov 21, 2018
- Where
- United States: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE, made or sold by GE Appliances, a Haier company
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.