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Frigidaire refrigerators

320 reports to CPSC, the latest made Oct 11, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Nov 4, 2026.

  • 320reports to CPSC
  • Oct 11, 2026the latest report was made
  • May 20, 2011the earliest
  • 0with the company’s comments
Brand
Frigidaire
Makers
ELECTROLUX/WHITE CONSOLIDATED and CURTIS INTERNATIONAL LTDMakers, importers or sellers, as the reports name them
Product
RefrigeratorsCPSC’s product type: Refrigerators (code 276), in Kitchen: Appliances
Other ways the reports write the brand (42)

“Fridgidaire”, “Frigidaire Gallery”, “Frigidaire/Electrolux”, “Fridgedaire”, “Fridgidare”, “Frigidare”, “FRIGEDAIRE”, “FRIGIDAIR”, “FRIGIDAIRE GALLERY”, “FRIGIDAIRE SIDE BY SIDE”, “Frgidaire”, “Fridgadaire Refridgerator”, “FridgeAire”, “Fridgedaire Electrolux”, “Fridgeladaire”, “Fridgidair”, “Frididaire”, “Frigedaire”, “Frigidair”, “Frigidaire (By Electrolux)”, “Frigidaire (Electrolux)”, “Frigidaire - Gallery series”, “Frigidaire - owned by Electrolux”, “Frigidaire / Electrolux”, “Frigidaire Electroclux”, “Frigidaire Electrolux”, “Frigidaire Galaxy”, “Frigidaire Gallery Refrigerator Model FGHI2164QF”, “Frigidaire Gallery series”, “Frigidaire Model FGHB2844LFD”, “Frigidaire Model FGID2466QF SERIAL #”, “Frigidaire Professional”, “Frigidaire Refrigerator by Electrolux”, “Frigidaire gallery”, “Frigidaire gallery series”, “Frigidaire refridgerator”, “Frigidaire refrigerator”, “Frigidaire side by side freezer, frig”, “Frigidaire side by side fridge/freezer”, “Frigidaire-brand Minifridge”, “Frigidaire/Curtis” and “GE Frigidaire Gallery”

By month

31 reports from November 2025 to October 2026; the most in June 2026, 5. 289 earlier reports, since May 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20263
September 20264
August 20264
July 20261
June 20265
May 20264
April 20261
March 20262
February 20262
January 20263
December 20252
October 20254
September 20255
August 20258
July 202510
June 20251
May 20251
March 20252
February 20251
December 20241
November 20245
October 20241
September 20242
August 20243
July 20248
June 20241
April 20245
March 20248
February 202419
January 20246
December 20232
November 20232
September 20232
August 20233
July 20232
June 20231
May 20232
April 20231
March 20232
February 20233
January 20231
December 20222
November 20223
October 20223
September 20222
August 20225
July 20222
June 20225
May 20221
April 20221
February 20221
January 20221
December 20212
October 20212
July 20213
June 20211
April 20212
March 20211
February 20211
January 20211
December 20201
October 20201
September 20201
August 20203
June 20201
March 20201
February 20201
October 20192
September 20192
March 20193
February 20191
November 20181
July 20183
June 20181
May 20181
April 20181
January 20182
December 20174
November 20171
October 20172
September 20171
August 20172
July 20171
May 20172
April 20173
March 20171
February 20172
January 20172
December 20163
November 20162
October 20162
September 20161
August 20163
July 20162
May 20161
April 20162
March 20162
February 20162
January 20161
December 20152
November 20151
October 20151
September 20151
August 20154
July 20151
June 20151
May 20151
April 20151
March 20153
February 20151
January 20151
December 20141
November 20142
September 20141
August 20143
July 20141
May 20142
April 20141
February 20141
January 20141
December 20131
October 20131
September 20131
August 20132
July 20131
June 20132
May 20132
April 20131
March 20131
January 20131
December 20121
November 20121
September 20121
July 20123
June 20121
May 20121
April 20123
March 20121
February 20121
January 20121
December 20112
October 20113
September 20111
August 20112
July 20111
June 20111
May 20112

How badly anyone was hurt

  • Emergency room 3 CPSC: Injury, Emergency Department Treatment Received
  • Seen by a doctor or nurse 6 CPSC: Injury, Seen by Medical Professional
  • First aid 12 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 22 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 8 CPSC: Injury, Level of care not known
  • No one hurt 232 CPSC: Incident, No Injury
  • No incident, no one hurt 31 CPSC: No Incident, No Injury
  • Not said 6 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Nov 4, 2026. Updated daily.

  1. No one hurt

    Made Jul 30, 2018, sent to the company Sep 13, 2018, published by CPSC Sep 27, 2018

    The product, in the report: Refrigerator

    Consumer reported that his refrigerator caused a fire and the company is unwilling to do anything about the incident.

    Consumer stated that he smelled a burning odor and then noticed there was smoke emitting from freezer section of the unit. He stated that he heard a popping sound first , which was followed by the odor and the smoke. He immediately unplug the unit to prevent further damages.

    Consumer believed that the fire started at the bottom of the freezer. He stated that he is not sure when he purchased it, it might be over 5 years. When he opened up the refrigerator door there was black soot all over the freezer.

    Consumer feels that the unit is a fire hazard and should be recalled.

    Model
    241543903
    Bought from
    Home Depot
    Where
    Maperville, Illinois: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Jul 29, 2018, sent to the company Sep 10, 2018, published by CPSC Sep 24, 2018

    The product, in the report: Frigidaire Side by Side Refrigerator

    Electrolux Home Products - Frigidaire side by side refrigerator - Ice maker switch in the off position caught fire. Refrigerator was plugged in and running. Ice maker was off. Ice maker switch caught fire and created enough pressure to open the freezer door. The fire set off the smoke detectors at the premises which set off fire relay on the alarm system. The fire department was dispatched and arrived without access to the interior of the home. There were no occupants present at the time of the incident. The fire department could not detect any problem from the exterior of the home and left the scene. The circuit breaker that supplies the refrigerator power tripped and prevented the electrical switch from burning any further.

    Model
    FRS23H5DSB1 Ice Maker - GSI-23
    Serial number
    LA42020577
    Bought from
    ABC Warehouse, Michigan
    Bought
    Dec 3, 2004
    Where
    Harrietta, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 55, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  3. Seen by a doctor or nurse

    Made Jul 1, 2018, sent to the company Jul 10, 2018, published by CPSC Jul 24, 2018

    The product, in the report: Frigidaire Refrigerator/ Freezer

    Model FFHS2611LWMA Frigidaire Refrigerator icemaker electrocutes my wife thru the on off arm of th ice maker. I used a [Redacted] multimeter to test for voltage and I got a reading of 120 Volts on the arm of the ice maker. I immediately turned off the breaker to the refrigerator and took the ice maker out. I was able to achieve continuity thru the power wire and the ice maker arm. I will keep this product in my possession for inspection by you guys.

    Model
    FFHS2611LWMA
    UPC
    Unknown
    Serial number
    4A64410542
    Bought from
    Lowe’s, Alabama
    Bought
    Jan 10, 2017, about then
    Where
    Ashville, Alabama: Mobile/Manufactured Home
    Who was involved
    Age 34, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  4. No one hurt

    Made Jun 5, 2018, sent to the company Aug 22, 2018, published by CPSC Sep 6, 2018

    The product, in the report: Refrigerator / freezer. About 18 cubic foot model. Freezer on top.

    Frigidaire refrigerator / freezer model FRT18B4AW6 (serial # BA30429784) produced a flame and very bad odor when cycling on. Discovery process: We were unable to identify the bad odor in home, so called fire department thinking it could be start of electrical fire. Firemen traced source of odor to 15 year old refrigerator in basement. We moved refrigerator away from wall, and saw flame at connection to compressor as it cycled on. Unplugged immediately. Back and bottom of refrigerator were clean and free from debris. Firemen said we were extremely lucky to discover this problem as it could have caused extensive property damage and possibly death.

    Called manufacturer (Electrolux) the following morning to report the concern. CSR was indifferent toward my report of product being a fire hazard, and only suggested I call a repair service. Asked to speak to supervisor and tech support, and CSR said I was not allowed to speak with them....only repair technicians are permitted to talk with their tech support team. Really disappointing that Electrolux has such a casual attitude toward consumer safety.

    As a side note, refrigerator / freezer provided 15 years of reliable performance, and both sections were still holding set temperatures as the problem developed. I do not expect a product like this to last forever, but never imagined it could fail in such an unsafe manner. To be more precise, it actually became very unsafe while it was still running. Refrigerator has since been replaced.

    Model
    FRT18B4AW6
    Serial number
    BA30429784
    Where
    Chesterfield, Missouri: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  5. Hurt, care not known

    Made May 16, 2018, sent to the company Jun 26, 2018, published by CPSC Jul 11, 2018

    The product, in the report: Top freezer fridge Date Manufactured: 11/2011

    Caller was cleaning her refrigerator. Took the glass out to clean it over the sink. While the caller was holding the glass over the sink and running water over it the glass shattered. Caller has a few minor cuts to the hand. No medical attention was required.

    Glass was at room temperature per manufacturer instructions.

    Model
    FPUI1888LR2
    Serial number
    BA14712721
    Bought from
    Earl B Feiden Inc, New York
    Bought
    Jan 16, 2012
    Where
    Burnt Hills, New York: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Level of care not known
  6. No one hurt

    Made Apr 30, 2018, sent to the company Jul 3, 2018, published by CPSC Jul 18, 2018

    The product, in the report: Fridge

    At 10 am the fridge made two sharp electrical short sounds and then smoke poured out of the bottom of the fridge. My husband ran into the kitchen to turn off the breaker and saw active flames from under the fridge. He pulled it out rapidly and was able to blow out the fire. He then disassembled the back of the fridge to find where the flames were coming from. He noted they originated from the side of the compressor. He plugged it in once more to confirm and it immediately lit on fire again. We then got a new fridge.

    Model
    FFUS2613LS4
    Serial number
    4A12102365
    Bought from
    Craigslist, Oregon
    Bought
    Apr 2, 2017, about then
    Where
    Hood River, Oregon: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Jan 20, 2018, sent to the company May 2, 2018, published by CPSC May 16, 2018

    The product, in the report: Frigidaire BFHS2611LM1 refrigerator with side freezer ice-maker and water dispenser.

    I have a Frigidaire BFHS2611LM1 refrigerator. The bulb had recently gone out and when I went to replace it noticed the bulb had burned a hole into the ceiling of the refrigerator and into the insulation. The hole was as wide as the bulb charred and rimmed with hardened dripping plastic. The insulation was burnt. My concern was not only the future integrity of the unit, but also the danger of a house fire and toxic smoke inhalation.

    When I checked on the internet I was shocked to find that many others were experiencing the same product failure and that Frigidaire (Electrolux) refused to accept any responsibility for their design flaw. A mistake that not only creates a deficient product, but also poses a major safety risk.

    Model
    BFHS2611LM1
    Serial number
    4A11703737
    Bought from
    Best Buy
    Bought
    Jul 17, 2012, about then
    Where
    Decatur, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Jan 19, 2018, sent to the company Jun 19, 2018, published by CPSC Jul 3, 2018

    The product, in the report: refrigerator/ freezer on top

    (01/17/2018) The consumer stated that the product is located in the laundry room. When he walked into the room, he smelled something funny. He opened the refrigerator door and saw black soot in the lower part. There was also soot in the freezer portion. The consumer removed the panel cover of the freezer. All of the plastic inside was black and melted.

    The consumer contacted the manufacturer who referred him to a web site to find someone to repair the product. The product is out of warranty..

    Model
    LFTR1814LW9
    Serial number
    BA30503316
    Bought from
    Lowes, North Carolina
    Where
    Climax, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made Dec 28, 2017, sent to the company Mar 30, 2018, published by CPSC Apr 13, 2018

    The product, in the report: stainless steel and black side by side refrigerator

    Frigidaire refrigerator modal number ffss2614qs store food when the Capacitor and relay witch caught fire

    Model
    ffss2614qs
    Serial number
    4a64822241
    Bought from
    famous tate
    Bought
    Dec 23, 2016
    Where
    tampa, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  10. Hurt, no treatment

    Made Dec 18, 2017, sent to the company Dec 27, 2017, published by CPSC Jan 11, 2018

    The product, in the report: Refrigerator side by side

    Smoke started billowing in my kitchen and turned out that the back of the fridge had caught fire

    Model
    FFHS2611lb0
    Serial number
    4A01804059
    Bought from
    RCwiley, Utah
    Bought
    Oct 1, 2010
    Where
    West Jordan, Utah: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  11. No one hurt

    Made Dec 17, 2017, sent to the company Jan 11, 2018, published by CPSC Jan 29, 2018

    The product, in the report: 26-cu ft Side-by-Side Refrigerator Single Ice Maker (Easycare) Item #: 488403 Model #: FFHS2611PF $958.62

    On Saturday, December 16th 2017 our brand new 26-cu ft Side-by-Side Refrigerator Single Ice Maker (Easycare) Item #: 488403 Model #: FFHS2611PF purchased on 05/07/16 capacitor spontaneously caught fire. Was told there was nothing able to be done to resolve our issue and treated as if it were no big deal. Our house almost burned down, we could have lost our lives. Now we’re out of a $1000 brand new refrigerator. The only option they offered would be to schedule a repair man to come check for $50 cash on sight. 6 months after our 1 year warentee, our faulty fridge catches fire, almost burns our house down and kills us all... and we have to pay to have a repair man come see what needs to be replaced (which I will have to pay for) upon further researched I learned this is a fairly common problem with this exact model of refrigerator, yet they are still being manufactured and sold. There needs to be a recall on this product and a class action lawsuit to prevent this from happening to other customers and to reimburse others who have suffered damages from this product with no resolution in the past.

    Model
    FFHS2611PF
    Bought from
    lowes, Florida
    Bought
    May 7, 2017
    Where
    New Franklin, Ohio: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  12. No one hurt

    Made Dec 16, 2017, sent to the company Mar 23, 2018, published by CPSC Apr 6, 2018

    The product, in the report: Fridgidaire Refrigerator

    I have a refrigerator that is 7 years old. Today the light bulb died. My husband went to go change it. The light bulb burned the inside liner of my fridge. This could have caused a fire. I now have a hole about thee size of a half dollar inside my fridge. I called customer service and they said there was nothing they could do since it’s out of warranty. I said my fridge will not work right with a hole in the liner, not to mention this could have cause a fire. He said did it cause a fire or any damage to your home? I said no. He said well then there is nothing we can do. I mean are you kidding me?! How is this even normal?! This is the hole inside my fridge from the top of the lightbulb.

    Model
    ffus2613ls0
    Bought from
    Cc Mitchell’s
    Where
    Parma, Ohio: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  13. No one hurt

    Made Nov 7, 2017, sent to the company Nov 16, 2017, published by CPSC Dec 1, 2017

    The product, in the report: White Frigidaire fridge with freezer above

    We bought a Fridgidaire Fridge on 4/25/16. Today I was washing the lowest glass shelf that has the vegetable and fruit drawers underneath it. I took the glass shelf out of the fridge and was washing it in the sink in warm soapy water. The glass shelf exploded. I use the word exploded because that is exactly what happened. It shattered in thousands of tiny pieces in the sink, countertops, and floor. I am so thankful I had shoes on and that no children were around. I’m 43 years old and have washed glass shelves from fridges many, many times and never has a shelf shattered on me. This glass shelf is not safe to be in a fridge. It’s dangerous.

    Model
    FFTR1814QW4A
    Serial number
    BA61245407
    Bought from
    Lowes, Washington
    Bought
    Apr 25, 2016
    Where
    West Richland, Washington: Home/Apartment/Condominium
    Who was involved
    Age 43, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  14. No one hurt

    Made Oct 24, 2017, sent to the company Feb 28, 2018, published by CPSC Mar 14, 2018

    The product, in the report: Frigidaire side by side chrome finish with ice maker

    A week ago Saturday my daugther called and said something in the house is on fire. She reported thick clouds of smoke so I turn around head back home. I unplugged all the sockets in the house except for my kitchen. I could still see the clouds of smoke rising to the ceiling. So we heard this clicking noise and could see flames coming from behind the fridge. I pulled the fridge away from the wall and unplugged it. The flame went down. I called my fire dept to make sure there was no fire inside my calls. Thank God someone was home. I called Frigidaire that next monday. The rep stated there was no recall or complaints with model FFHS622MSJ

    Model
    FFHS2622MSJ
    Serial number
    4A34104846
    Where
    fairburn, Georgia: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  15. No one hurt

    Made Oct 23, 2017, sent to the company Feb 28, 2018, published by CPSC Mar 14, 2018

    The product, in the report: black Frigidaire Side-By-Side refrigerator Lot#: 00243398

    We purchased a Frigidaire (model: FFHB2740PE5A) on April 5, 2015 brand new from Lowes. A couple nights ago, the Frigidaire burst into flames causing extensive fire damage to the property we rent. Fortunately, we were awake at the time and were able to call 9-1-1 to get assistance. Had we been sleeping or not noticed the flames it would have spread very quickly.

    I’ve read on multiple websites that other consumers have had similar problems with the components of unit overheating, sparking or catching fire. Yet, I have not seen a recall. Additionally, when Frigidaire was contacted they stated the unit was outside of the one year warranty they offer and therefore had no obligation in this incident.

    Model
    FFHB2740PE5A
    Serial number
    4A51002980
    Bought from
    Lowes, Georgia
    Bought
    Apr 5, 2015
    Where
    Fort Benning, Georgia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  16. No one hurt

    Made Sep 15, 2017, sent to the company Sep 22, 2017, published by CPSC Oct 6, 2017

    The product, in the report: 26-cu ft Side-By-Side refrigerator with single ice maker (black)

    My husband smelled something similar to burning plastic and smoke spread throughout the kitchen. We pulled the fridge out and discovered this is where the smell was originating. While we were looking at the back of the fridge, the back wires sparked and a fire started.

    Model
    Model FFHS2611LB
    Serial number
    4A5380087
    Bought from
    Lowes
    Bought
    Nov 26, 2015
    Where
    Kyle, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  17. No one hurt

    Made Aug 15, 2017, sent to the company Dec 26, 2017, published by CPSC Jan 10, 2018

    The product, in the report: Brushed stainless steel side-by-side fridge with water dispenser.

    Product: Fridgadaire Refridgerator Model No. LFUS2613LF3; Serial No. 4A11617670 Purchased on 10/8/2011.

    I opened my fridge last week (8/11/17) to find that the light bulb was out. This was the original light bulb. When I stuck my head inside the fridge to remove the bulb, I found that the bulb had completely melted through the ceiling of the fridge! The bulb was completely intact, but the heat from it melted the fridge! I am very concerned about this, because it could have started a fire! I have pictures to support this occurrence. I have emailed Fridgadaire, but have not received a response. When I searched online to see if others have reported similar instances, I found there were many people with the same complaints! Apparently, Fridgadaire will not assume responsibility for this, and will replace the parts (part of the ceiling?) but the consumer (me!) will have to pay for a licensed Fridgadaire repair person to come out and fix it. What?!? This is a huge safety concern, and could have started a fire!

    Model
    LFUS2613LF3
    Serial number
    4A11617670
    Bought from
    Lowe’s
    Bought
    Oct 8, 2011
    Where
    Beachwood, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fridgadaire Refridgerator, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  18. No one hurt

    Made Aug 8, 2017, sent to the company Aug 16, 2017, published by CPSC Aug 30, 2017

    The product, in the report: Frigidaire refrigerator model ffhs2611pf4 serial number 4a33501345. Stainless steel.

    Frigidaire refrigerator caught on fire. Defrosting turkey juices drained through improperly sealed tube opening onto the compressor starter.

    Model
    FFHS2611PF4
    Serial number
    4A33501345
    Bought from
    LOWES HARDWARE
    Bought
    Aug 4, 2017
    Where
    Winston Salem, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  19. No one hurt

    Made Jul 19, 2017, sent to the company Nov 1, 2017, published by CPSC Nov 16, 2017

    The product, in the report: Frigidaire Gallery side by side refrigerator/freezer, stainless steel, model # PLRS267ZAB6

    Frigidaire Gallery side by side refrigerator/freezer, model PLRS267AZ B6 purchased 6/5/2002. Refrigerator side had stopped cooling recently (temperature regulation was off). Unusual noises had been noticed for a few weeks. While cleaning out the refrigerator, it was found that plastic trim from the backside of the bottom glass tray had become dislodged and fallen into an opening in the left side of the refrigerator (left side when facing the refrigerator) towards the bottom of the box. This opening is designed to facilitate airflow from the freezer which cools the refrigerator side. Because all the drawers and shelf items were in the refrigerator, this hole and the trim that fell into it could not be seen until we began cleaning. It was found that the end of the trim was melted and charred so it may have come in contact with electronics in the refrigerator or the condenser fan. This is clearly a fire hazard and we are fortunate the refrigerator did not catch on fire. This could certainly explain why the refrigerator side of the unit was not cooling properly. While this is probably a rare occurrence, it still seems that this vent/hole should have had some kind of screen over it to prevent things falling into it. What if a jar or other container had fallen in? Or liquids leaked into it? Either way, it was a very dangerous situation that could have led to property damage or loss of life due to fire.

    Model
    PLRS267ZA B6
    UPC
    218084300/218791400
    Serial number
    LA22005196
    Bought from
    Sears
    Bought
    Jun 5, 2002
    Where
    Flagstaff, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 52, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  20. Hurt, care not known

    Made May 20, 2017, sent to the company May 30, 2017, published by CPSC Jun 13, 2017

    The product, in the report: Frigidaire Gallery Refrigerator Model FGHI2164QF Serial Number 4A71215477 Lot 00320326

    Purchased new Frigidaire Gallery Refrigerator Model FGHI2164QF Delivered Fri May 12 2017. Refrigerator will not cool below 40 degrees even on coldest setting. Technician has come out three times and claims to have replaced tempature and thermostate controls. Nothing has fixed the problem.

    Have had to throw away food. Got sick because of food spoilage due to tempatures exceeding 40 degrees. The only way i found out tep goes abouve 40 was a thermometor that records low/high temp range.

    This product is dangerous becasue one cannot tell the temperature gets high enough to spoil food without using a thermomater that shows tempature ranges.

    The retailer has been great tryng to fix the problem, but it is a manufactuting defect and Frigidaire should be forced to recall the product and fix it right.

    Model
    Frigidaire Gallery Refrigerator Model FGHI2164QF
    Serial number
    4A71215477
    Bought from
    Stewart Tv And Appliance
    Bought
    May 12, 2017
    Where
    Tallahassee, Florida: Home/Apartment/Condominium
    Who was involved
    Age 63, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Gallery Refrigerator Model FGHI2164QF, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Level of care not known
  21. No one hurt

    Made May 11, 2017, sent to the company May 19, 2017, published by CPSC Jun 5, 2017

    The product, in the report: Frigidaire side by side

    I purchased a Frigidaire refrigerator, new, from a local store and one night it began smoking and ignited. This was a small fire on the backside near the bottom. I discovered later that it was an electrical component (relay box?) that connected to the side of the compressor. It appears that there is a white plastic tube that carries water to the ice maker and water in the door. This tube was fine but any liquid spilled in the refrigerator could (and apparently did) travel down the tube and drip on the relay box causing it to short out and catch fire. I have pictures showing the tube and components, a picture of the relay box that caught fire, a picture of the model and serial number information, and I still have the physical part that caught fire. I contacted the manufacturer and they didn’t express much interest in the problem. What really bothered me was that it just kept burning and if we were asleep at the time I wonder how far this could have escalated.

    Model
    FFHS 2611 PF4
    Serial number
    4A3301 4751
    Bought from
    Home Depot
    Bought
    Jan 1, 2014, about then
    Where
    Lakewood, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 53, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  22. No one hurt

    Made Apr 26, 2017, sent to the company Jun 16, 2017, published by CPSC Jun 30, 2017

    The product, in the report: Frigidaire refrigerator Model FRS3LR5ES1 SERIAL # 4A70323514

    The refrigerator light burned out and as I replaced it, I discovered that the plastic had been burnt and melted about the bulb. The bulb used was a 40 watt appliance bulb and the max rating is 40W. I could not believe it. I went online with Frigidaire and got no satisfaction, They told me I could install a shield but the refrigerator is too old for them to do anything. A shield is one thing, but I can’t understand how this issue could be overlooked! An issue like this should not happen. How does a small wattage bulb get so hot that it melts the plastic? However, I tried explaining THIS IS A SAFETY ISSUE and it’s obviously a design flaw but it fell on deaf ears. After doing some research, I have found others with the same issue. I would attach pictures if I could.

    Model
    FRS3LR5ES1
    Serial number
    4A70323514
    Bought from
    Lowes
    Bought
    Jul 24, 2007, about then
    Where
    Wilkes-Barre, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  23. No one hurt

    Made Apr 24, 2017, sent to the company May 1, 2017, published by CPSC May 15, 2017

    The product, in the report: The appliance bulb has burned a whole in the top portion of the refrigerator causing it to melt, have a brown burn stain, melted plastic and revealing the silver Installation to appear.

    The appliance bulb has melted the top of my refrigerator in. It has a large whole with the melted plastic hanging with a brown ring around it. This Refrigerator Model JSI-26 / FRS6R4EWC made in Mexico. The Serial Number is:4A70307285.

    Model
    JSI-26
    Serial number
    4A70307285
    Bought from
    Sears, Texas
    Bought
    Apr 20, 2017
    Where
    Manor, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidare, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  24. No one hurt

    Made Apr 20, 2017, sent to the company Jun 2, 2017, published by CPSC Jun 16, 2017

    The product, in the report: Model #FRS26H5DSB2 FRIGIDAIRE Side-by-Side Refrigerator. Malfunctioning lightbulb socket/too close to ceiling of refrigerator. Stainless steel refrigerator.

    Refrigerator lightbulb has overheated, scorched, and burned a hole in the top of the refrigerator. Model #FRS26H5DSB2 FRIGIDAIRE Side-by-Side Refrigerator. I feel very apprehensive about putting another lightbulb in, have verified that the wattage was correct, and now have no light to use in my refrigerator, and am very concerned about the ability to properly function, insulate, or avoid a faulty electrical system fire from my refrigerator.

    Model
    Model #FRS26H5DSB2 FRIGIDAIRE Side-by-Side Refrigerator
    Serial number
    LA42909534
    Where
    Janesville, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  25. First aid

    Made Mar 12, 2017, sent to the company Apr 12, 2017, published by CPSC Apr 26, 2017

    The product, in the report: Fridgidaire JD-21 LGU12149LF 1 Serial # 4A12220192

    My ice maker in my Frigidaire freezer stopped working and seemed to be jammed with ice - I reached in to remove some ice and slide out the ice bin and burned my right hand badly when it touched the metal part where the ice falls. It blistered and now a month later the last of the scabs are healing and I have a 3” scar down my hand. I had to be out of town for work but now that I am back I called Frigidaire customer service # on the inside of the unit and the customer service put me on hold and came back said she did see other complaints about this same thing on my model. I left her all my info and she said thank you for reporting. I asked if they would send someone out to fix it since it seemed very dangerous and I had not turned it back on since the burn and she said at my cost I could do that but she had looked on CPSC and they were not doing a recall so not their issue. I was surprised they wouldn’t want to help handle it since they have other reports of the same thing and nothing should be that hot in a freezer. I figure my only other resort is to file a report here so that other consumers might be warned it is an issue.

    Model
    JD21
    Serial number
    LGU12149LF1
    Bought from
    Lowes
    Bought
    Mar 15, 2012
    Where
    ATLANTA, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 50, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  26. No one hurt

    Made Feb 21, 2017, sent to the company Mar 23, 2017, published by CPSC Apr 6, 2017

    The product, in the report: Frigidaire Side by Side Model #GLRS642EBA

    We have a side by side Frigidaire Refrigerator Model #GLRS642EBA refrigerator that we purchased new in 2008 or 2009. We noticed a strong odor coming from the refrigerator side. The ice also tasted funny. We replaced the water filter and completely emptied both the freezer and refrigerator. We could still smell the odor. We washed everything down with baking soda and water per the owner manual and still could smell the odor. My husband then looked inside the refrigerator and noticed that the light bulb in the ceiling had burned a big hole in the roof of the ceiling. It was a 40 W appliance bulb as per manual and it was burned into the ceiling as well. We cannot get the smell out of the refrigerator. The hole goes clear through the insulation. We have been sick as a family makes me wonder if it not from drinking ice with the fumes of burnt plastic.

    Model
    GLRS642EBA
    Serial number
    4A70414392
    Bought from
    Nebraska Furniture Mart, Kansas
    Bought
    Aug 1, 2008
    Where
    LOUISBURG, Kansas: Home/Apartment/Condominium
    Who was involved
    Age 43, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  27. Emergency room

    Made Feb 16, 2017, sent to the company Mar 15, 2017, published by CPSC Apr 5, 2017

    The product, in the report: Frigidaire gallery stainless steel French door refrigerator

    We have a frigidaire gallery stainless steel French door refrigerator with water/ice dispenser on the door. The underside of the front panel of the water/ice dispenser is razor sharp. In a freak accident my 11 month old severely cut 3 of his fingers grabbing onto it while daddy was holding him. We rushed to the emergency room and are now having to see a plastic surgeon for care to determine the extent of the damage.

    This truly was a freak accident and could’ve happened to anyone. Consumers should be careful when cleaning the area to not cut themselves. Frigidaire should put a cover of sorts on the underside of the panel. My parents have the same fridge in side by side and their panel is plastic.

    Bought from
    Best Buy
    Bought
    Aug 1, 2013, about then
    Where
    Apex, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 0, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  28. First aid

    Made Jan 25, 2017, sent to the company Feb 15, 2017, published by CPSC Mar 2, 2017

    The product, in the report: Frigidaire 26.7 CF French Door Refirgerator with ice maker FFHB2740PE

    Our 3 year old Frigidaire refirgerator has always had issues with the internal ice maker. Recently, my son and wife ingested styrofoam and small plastic pieces found afterward in their ice. This is a health risk and I have saved the relevant pieces. When I notified the manufacturer via email, here was their response: “I am truly sorry that you’re having a problem with your ice maker. There has not been a recall on the model or problem that you described. Your appliance was covered under warranty for one year from the date of purchase. However, the warranty ended in December of 2014 based upon the date that was registered.

    A service appointment would be required to determine what parts will need to be replaced. I can assist you by providing you with a 20% discount off the parts that are required for the repair. The parts discount can only be processed through our company after you have the diagnosis completed. If medical attention is required for your family, please let me know.

    Please let me know if you have additional concerns.

    Sincerely,

    [REDACTED] Correspondence Specialist

    I would have expected them to show more concern over a potential choke hazard or worse since the styrofoam pieces were small and the plastic pieces have sharp edges.

    Model
    FFHB2740PE
    Serial number
    4A32413272
    Bought from
    Volkmann Appliance, Minnesota
    Bought
    Dec 30, 2013
    Where
    Winona, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 33, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  29. No one hurt

    Made Jan 12, 2017, sent to the company Apr 26, 2017, published by CPSC May 10, 2017

    The product, in the report: Refrigerator

    This consumer is reporting her refrigerator with purchased in June 2nd, 2015 from a retailer in New York; She had problems with this unit from the beginning, the ice cream wasn’t remaining frozen, then one of the crisping drawers broke with damaged plastic viewable and in front of it and the handle broke January 11th, 2017 leaving it hanging. She is reporting this item as a potential laceration for children. She has not contacted the manufacturer and does not intend to contact them because the unit is not on warranty

    Model
    FFTR20212W1
    Serial number
    4A44717980
    Bought from
    Home Depot, New York
    Bought
    Jun 2, 2015
    Where
    Stephantown, New York: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  30. Hurt, no treatment

    Made Dec 30, 2016, sent to the company Jan 11, 2017, published by CPSC Jan 27, 2017

    The product, in the report: Frigidaire refrigerator model FFTR1814QW8B

    I bought a new fridge from BestBuy on Nov 26, 2016. it is Frigidaire model FF TR 1814QW8B

    They delivered it to me on December 26, 2016.

    The reason I’m writing is that there is a 40 W lightbulb in the fridge but there is no protectI’ve cover on that lightbulb.

    The bulb he heats up very high temperatures and also it is made of glass. It is right in the middle of the fridge and someone could get BURNED, CUT or ELECTROCUTED.

    I called up the manufacture Frigidaire on Friday, December 30 at 3 PM Eastern time. I spoke with their customer service rep at 706-860-4110.

    Astonishingly she says that she does not show that this fridge even has a cover for that glass light bulb. She says from what she can tell this model does not have that cover at all

    I want to report this because it’s very unsafe this fridges are being sold all over the country and somebody could get hurt very seriously

    Model
    FFTR1814QW8B
    Serial number
    BA65136377
    Bought from
    Best Buy, Virginia
    Bought
    Nov 27, 2016
    Where
    Clifton, Virginia: Unspecified
    Who was involved
    Age 43, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  31. No one hurt

    Made Dec 6, 2016, sent to the company Jan 9, 2017, published by CPSC Jan 25, 2017

    The product, in the report: side by side refrigerator

    (11/26/2016)The consumer stated that he and his family was in the family room. They smelled smoke. He went into the kitchen and saw smoke coming out of the bottom of the refrigerator. When the consumer pulled the refrigerator from the wall, he saw flames coming from the right bottom of the unit.

    The consumer unplugged the unit. By the time he got a fire extinguisher, the flames had fizzled out.

    The consumer called the fire department, who came out. They removed the unit from the house They inspected the unit and suspected that the fire started in the condenser.

    (11/26/2016) The consumer contacted the firm. He was advised that the unit was out of warranty. He was provided with a list of electrician to contact at a cost to him.

    Model
    FFHS2622MS3
    Serial number
    4A23517076
    Bought from
    hhgregg, Florida
    Bought
    Oct 6, 2012, about then
    Where
    Oviedo, Florida: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  32. No one hurt

    Made Dec 4, 2016, sent to the company Dec 12, 2016, published by CPSC Dec 27, 2016

    The product, in the report: Fridgidaire FGHC2331PF6 side-by-side fridge, stainless steel finish.

    My Frigidaire FGHC2331PF6 refrigerator was causing a GFI to continuously reset. Upon inspection of the rear of the fridge, it became apparent that an electrical fire had taken place.

    Model
    FGHC2331PF6
    Serial number
    4A33816037
    Bought from
    ABC Warehouse, Michigan
    Bought
    Nov 22, 2013
    Where
    South Lyon, Michigan: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  33. Not said

    Made Nov 28, 2016, sent to the company Dec 6, 2016, published by CPSC Dec 20, 2016

    The product, in the report: Black Frigidaire Refrigerator - Model # FFHS2622MB3 Side by side freezer/fridge with water and icemaker

    Frigidaire refrigerator appliance started on fire!!! Please check your appliances. I would like to get a message out about Frigidaire appliances and a complaint about Frigidaire company in general. My Frigidaire fridge is only 3 years old and it started on Fire. Within 30 seconds there was smoke and flames coming from inside the fridge out of nowhere. Luckily we were home AND in the kitchen when it started because our house would have went up in flames in a matter of minutes. We called Frigidaire to report this and they didn’t care. They said it is out of warranty and WE would need to pay for someone to come out and look at it to have it fixed and pay for parts. I wouldn’t get this fixed or trust it EVER again. Wouldn’t you think they would want to know why their appliance just started on fire? out of NOWHERE! being only 3 years old? Nope. they said it was out of warranty so we would have to pay. Which I feel like I should not! and Frigidaire was ok with hanging up the phone, knowing their brand appliance started on fire, knowing that this could happen to someone else and burn someone else’s house down, and they were OK with doing NOTHING about it. They won’t even report it without a service call that I would have to pay for. I have a 16 month old and we were flat out lucky. I do NOT want someone to lose their home or get hurt. That is how bad this fire was. and Frigidaire didn’t care. I wanted to reach out to every outlet I can to report this, and maybe it can save a life.

    Model
    FFHS2622MB3
    Serial number
    4A23919041
    Bought
    Apr 28, 2014
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  34. No one hurt

    Made Nov 1, 2016, sent to the company Jan 4, 2017, published by CPSC Jan 19, 2017

    The product, in the report: Refrigerator

    Caller stated that she is experiencing problems with the icemaker, plastic pieces tends to break off in the ice posing a choking hazard to users. She stated that the icemaker has been broken twice and that it does not operate properly. She stated that she has replaced it twice at her expense.

    The manufacturer was not contacted as yet.

    Caller feels that this icemaker is unsafe and should be reported.

    Model
    lghs2665ks0
    Serial number
    4a91310531
    Bought from
    Lowes, North Carolina
    Bought
    Oct 9, 2010, about then
    Where
    Union Mills, North Carolina: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  35. No one hurt

    Made Oct 26, 2016, sent to the company Nov 3, 2016, published by CPSC Nov 18, 2016

    The product, in the report: Frigidaire Gallery refrigerator stainless steel model #FGHB2844LF5

    We purchased our Frigidaire Gallery refrigerator model#FGHB2844LF5 in 2011. On October 24,2016, the bulbs in the back of the refrigerator melted the plastic and wiring controlling the interface that in turn controls the lighting, water and ice. Fortunately, the lighting no longer working prevented the refrigerator from catching fire as we slept in our beds. Upon further research we found that other consumers were not as fortunate as their units caught on fire. We contacted the manufacturer and they did not seem concerned. They further stated they had not heard of this issue occurring with other consumers. However, with just minutes of research on the Consumer Reports website we found numerous reviews where consumers had the same problem with their refrigerator. My husband and I don’t have children so our refrigerator is not left open for extended periods of time as was suggested by the manufacturer.

    Due to their lack of concern and their inability to stand by their product, we will never purchase another Frigidaire product.

    Model
    FGHB2844LF5
    Serial number
    4A12708238
    Bought from
    Best Buy, Georgia
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  36. No one hurt

    Made Oct 14, 2016, sent to the company Oct 24, 2016, published by CPSC Nov 7, 2016

    The product, in the report: Frigidaire refridgerator Model#LFHB2741PFAA Serial#4A55015726

    Hello,

    Frigidaire french door refrigerator.

    The ice maker is located in the refrigerator compartment and is separated from the cool side with a foam strip. The strip allows moist aire to enter the freezing side and build up ice on the parts and pieces. This stops the fans from moving and coats the electors and wiring in ice. It causes ice to melt out of the door creating the potential for mold. When thawed the ice allows water to enter electrical portions of the appliance.

    Frigidaire as attempted a repair on this unit and failed. They replaced the last until but refuse to take this one back.

    I am concerned for my health and safety with the defective and hazardous appliance in our home.

    Model
    LFHB2741PFAA
    Serial number
    4A55015726
    Bought from
    Lowes
    Bought
    Jan 1, 2016, about then
    Where
    Middleboro, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 35, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  37. No one hurt

    Made Sep 5, 2016, sent to the company Sep 13, 2016, published by CPSC Sep 27, 2016

    The product, in the report: Frigidaire Refrigerator The model number is FFHS2313L86, serial # 4A23301045. BTW, Electrolux that owns Frigidaire has said that they reuse serial numbers, so tracing our specific unit would be difficult.

    Frigidaire Refrigerator caught fire

    We have (had) a Frigidaire Refrigerator. It was less than 2 years old. On 9/4/16, it started making crackling noises, then sparks came out from behind the unit, followed by a lot of smoke. Then, it caught fire. The only quick way for me to shut it down was to trip the switch on the circuit breaker.

    The model number is FFHS2313L86, serial # 4A23301045. BTW, Electrolux that owns Frigidaire has said that they reuse serial numbers, so tracing our specific unit would be difficult.

    After some online searching, we found many complaints about not only their refrigerators, but their dishwashers as well, of which, we have one of those as well. They both came with the house we bout not even a year ago.

    You would think that with all of these complaints about the same dangerous defects, that either Electrolux would have recalled these appliances, or at least helped their customers with the high costs of the damages. Also, think about if no one was home when these fires started, peoples’ entire houses with all of their belongings, plus any animals that might be in the house - all gone and dead.

    This is outrageous that a company gets away with an obvious flaw/ defect in so many of their products, and top it off with the bad customer service that so many people have reported, it’s amazing this isn’t making National news.

    Model
    The model number is FFHS2313L86
    Serial number
    4A23301045
    Bought
    Sep 1, 2014, about then
    Where
    jessup, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 52, Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire - owned by Electrolux, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  38. No one hurt

    Made Aug 23, 2016, sent to the company Aug 31, 2016, published by CPSC Sep 15, 2016

    The product, in the report: Frigidaire side by side, model FFHS2611LW7

    I was home with my children yesterday when smoke started billowing out of my refrigerator. I could smell the electric burn of some part of the appliance. The refrigerator is only three years old to the month, after having a repair man out he said the compressor starter burned out and that’s what the electric fire smell was and what causes the smoke. My refrigerator is a Frigidaire, serial number 4A32216616. It is a side by side, model number FFHS2611LW7.

    Model
    FFHS2611LW7
    Serial number
    4A32216616
    Bought from
    Sears, Texas
    Bought
    Aug 3, 2013
    Where
    Lewisville, Texas: Home/Apartment/Condominium
    Who was involved
    Age 37, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  39. First aid

    Made Aug 1, 2016, sent to the company Aug 9, 2016, published by CPSC Aug 23, 2016

    The product, in the report: Frigidaire refrigerator with stainless finish. 18.1 CU. FT.

    My Frigidaire Refrigerator caught on fire. We opened the freezer door to retrieve some food and the freezer was really hot. I placed my hand by the went towards the back of the unit and my hand got burnt. I contacted Frigidaire and they refused to do any thing to resolve the issue because the unit is past warranty. I purchased the unit in OCt 2013 and the unit caught on fire May 2016. Model #LFHT2117NF4; Serial # 4A33305938

    Model
    LFHT2117NF4
    UPC
    N/A
    Serial number
    4A33305938
    Bought from
    Lowes, Wisconsin
    Bought
    Oct 1, 2013
    Where
    Glendale, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 37, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  40. No one hurt

    Made Aug 1, 2016, sent to the company Aug 9, 2016, published by CPSC Aug 23, 2016

    The product, in the report: Frigidaire Refrigerator with Dutch Doors and bottom freezer drawer, in stainless steel finish.

    A Frigidaire refrigerator, less than 5 years old, has developed a short in its wiring harness that causes it to trip the Ground Fault Circuit Interruptor receptacle it is plugged into. The Frigidaire authorized repair technician says it is a short in the internal wiring harness, which is not accessible without disassembling the fridge beyond what was intended for service. He and I believe the only way for such a short to occur in a fridge that never moves is if the wiring harness was improperly installed when the refrigerator was built -- a latent manufacturing defect. But more importantly, the fact that the short is tripping the GFCI receptacle indicates that, by definition, the fridge currently has a potentially lethal ground fault. If the fridge was not connected to a GFI -- and there is no electrical code requirement that for a fridge to be GFI protected -- if someone touched the metal cabinet of the fridge while stepping in a puddle barefoot, or reaching into a sink full of water, that person WILL receive a shock, and there is a very real statistical likelihood that that person would die. I have notified Frigidaire customer service to the highest level I could as a consumer, and the appliance tech has notified Frigidaire through his channels as well. They don’t seem to care. -- Model # LGHN2844MF0 -- Serial # 4A12115256 -- Purchased at Lowe’s in Concord, NH on 9/4/2011. Appliance Repair Company is North Country Appliance Service (603) 787-6677. (the owner) was the technician on the job.

    Model
    LGHN2844MF0
    Serial number
    4A12115256
    Bought from
    Lowe’s, New Hampshire
    Bought
    Sep 4, 2011
    Where
    Lebanon, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  41. No one hurt

    Made Jul 30, 2016, sent to the company Aug 8, 2016, published by CPSC Aug 22, 2016

    The product, in the report: Frigidaire Top-bottom refrigerator and freezer Model No: FRT21IL6JB5 Serial No: 4A11605739 Color: black

    Frigidaire refrigerator/freezer caught on fire during the night. We woke up to soot covering both the fridge and freezer and a terrible smell of burnt plastic and chemicals. Frigidaire unfortunately is not interested in making this right or even taking responsibility since the fridge is outside of their one-year warranty. The fridge is less than 5 years old. According to a repair technician who came out to diagnose where the fire started for insurance purposes, the unit was “found burned in freezer are. Fire started in freezer from defrost heater.”

    Model
    FRT21IL6JB5
    Serial number
    4A11605739
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  42. No one hurt

    Made Jul 8, 2016, sent to the company Jul 18, 2016, published by CPSC Aug 3, 2016

    The product, in the report: I purchased Frigidare products without extended warranty on 7/27/12. In January, 2016 I was sleeping on the couch and woke up to inhaling smoke from in the house. I then immediately shut the power off to the house. After inspecting the house, I turned the power back on and found the refrigerator sparking. Obviously, as Fireman, I unplugged the whole thing. I spoke to customer service today and there was nothing they would do for us. I learned through some research this is a common problem with Frigidare Refrigerators. I found this Youtube video which is exactly what I saw when I pulled the fridge out off the wall. https://www.youtube.com/watch?v=f433Gsku1PU

    [REDACTED] and I purchased Frigidare products without extended warranty on 7/27/12. In January, 2016 I was sleeping on the couch and woke up to smoke in the house. I then immediately shut the power off to the house. After inspecting the house, I turned the power back on and found the refrigerator sparking. Obviously, as Fireman, I unplugged the whole thing. toI spoke to customer service frigidaire customer service and they could not do anything due to warranty.anothing they I learned through some research this is a common problem with Frigidare Refrigerators. I found this Youtube video which is exactly what I saw when I pulled the fridge out off the wall. https://www.youtube.com/watch?v=f433Gsku1PU

    Model
    ffhs2622ms3
    Serial number
    4A22310496
    Bought from
    GOOD DEALS APPLIANCES
    Bought
    Jul 7, 2016
    Where
    bonita springs fl 34134, Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 35, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  43. Hurt, care not known

    Made May 31, 2016, sent to the company Jun 20, 2016, published by CPSC Jul 5, 2016

    The product, in the report: Refrigerator

    The consumer indicates that she started to bump her head with the refrigerator’s freezer’s handle approximately one week after she purchased the unit. The consumer states that the handle has very sharp edges and thus she gets hematomas in her head when she bumps into it.

    05/30/2016 - The consumer states that her mother bumped her head as well and also received a hematoma is life threatening due to being on blood thinners and nature of impact of the sharp handle.

    05/31/2016 - The consumer contacted the manufacturer and explained the situation. The representative she spoke to informed her that they have a smooth-edge handle that she could purchase for forty-eight dollars, but the handle is not accessible because the access is under insulation in the side of refrigerator door, none the less.

    The consumer plans on keeping the unit for at least the next thirty days, having no other means.

    Model
    FFHT2117LW3
    UPC
    Unknown
    Serial number
    4A20413388
    Bought from
    Unknown
    Bought
    Jun 15, 2013, about then
    Where
    Upper Darby, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 63, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Level of care not known
  44. Hurt, care not known

    Made Apr 29, 2016, sent to the company May 25, 2016, published by CPSC Jun 9, 2016

    The product, in the report: Refridgerator/ freezer

    Upon retrieving items from the refridgerator you bang your head on the freezer door handle. As jou have to lean In to retrieve items in the refridgerator and raise up the FREEZER door is easy to hit your head . My wife and I have done this a few times even though we try to be careful not to. Fortunately as of this day only a temperary head pain. This could be eliminated if the handle was rounded where to two doors meet. Dates of hitting head not recrded or remembered other tha date of this report.

    Model
    fr cf 1814qwx
    Where
    Sun City, Arizona: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fridgidair, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Level of care not known
  45. No one hurt

    Made Apr 22, 2016, sent to the company Jun 16, 2016, published by CPSC Jun 30, 2016

    The product, in the report: Refrigerator Bulb melted to roof [of refrigerator] and put hole through it

    This caller purchased his refrigerator January 30th, 2015 from Lowe’s in Plymouth, Indiana. This refrigerator is being reported as a fire hazard due to caller being able to see where a hole has burned through the inside roofing area of his refrigerator.

    This area has also melted onto the light-bulb which is the original bulb placed in the unit when delivered.

    There are no injuries being reported

    The caller began attempts to contact the manufacturer today but has not been able to contact them.

    The submitter added [the bulb was the] original bulb per service technician that came out and saw bub melted to roof of refrigerator.

    The submitter also noted he paid $105.00 to have service technician check out refrigerator [since] the original bulb melted a hole through top of refrigerator. The submitter stated the refrigerator is 1 year and 3 months old, and to repair it they [service tech] put a tape over hole at an additional charge of $391.83. The submitter also indicated he believes this is a dangerous product (fire hazard?)..

    The submitter stated they do not have a bulb in the refrigerator [at the moment].

    Model
    FFHS2611PFBA
    Serial number
    4A45019363
    Bought from
    Lowe’s, Indiana
    Bought
    Jan 30, 2015
    Where
    Grovertown, Indiana: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  46. No one hurt

    Made Mar 30, 2016, sent to the company Apr 7, 2016, published by CPSC Apr 21, 2016

    The product, in the report: household refrigerator, top freezer with interior ice maker.

    An electrical wiring problem started a fire inside of the freezer compartment. The area in the freezer appeared to involve the wire for the interior light. By the time I realized what the problem was, the rear interior portion of the freezer had burned and melted causing the light to dangle. The fire filled our kitchen with toxic smoke. The fridge was on a dedicated outlet so I was able to shut the power off to the unit quickly.

    Electrolux is the manufacturer and the brand is Frigidaire Professional. Model # is PHT189HSM4, SERIAL # BA80611174

    Model
    PHT189HSM4
    Serial number
    BA80611174
    Bought from
    HOME DEPOT
    Bought
    Jun 15, 2008, about then
    Where
    Fredonia, New York: Home/Apartment/Condominium
    Who was involved
    Age 46, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  47. Seen by a doctor or nurse

    Made Mar 3, 2016, sent to the company Mar 11, 2016, published by CPSC Mar 25, 2016

    The product, in the report: August 31, 2015 Purchased Frigidaire Model FGID2466QF SERIAL # TH53479181. Silver color

    September 5, 2015 Purchased Frigidaire Model FGID2466QF SERIAL # TH53479181 form Home Depot September 16, 2015 - Work Order [REDACTED] - Refrigerator not making ICE - Replaced Ice Maker - Did not check for Freon Leak. September 25, 2015 - Work Order [REDACTED] - Refrigerator not making ICE - setting - Did not check for Freon Leak October 11, 2015 - Work Order [REDACTED] Technician Removed and replaced incorrectly installed Ice Maker increased temperature to coldest settings - Did not check for Freon Leak January 6, 2016 - Called not making ice and freezer not working food defrosted/spoiled. Called Electrolux couldn’t come out until Monday January 11, 2016. January 11, 2016 - Tech said the refrigerator was leaking Freon thru the evaporator.confirmed a Freon Leak. February 5, 2016 The Frigidaire Model FGID2466QF SERIAL # TH53479181 has been leaking FREON a Poisonous gas for 4 months after purchase.

    Symptoms of mild to moderate FREON poisoning include: I am disabled, age 70 on night oxygen... and all of the following Symptoms irritation of the eyes, ears, and throat. - had to use eye drops” headache. - nausea. - dizziness. - Anxiety - cough-

    Model
    Model FGID2466QF
    Serial number
    TH53479181
    Bought from
    Home Depot
    Bought
    Aug 31, 2015
    Where
    Charlotte, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 70, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Model FGID2466QF SERIAL #, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  48. No one hurt

    Made Feb 20, 2016, sent to the company Feb 29, 2016, published by CPSC Mar 14, 2016

    The product, in the report: Refrigerator

    Purchased Frigidaire Gallery in October of 2011. Noticed today two burn marks in ceiling of fridge. They were obviously caused by the two bulbs below it, which are still the originals. I called Frigidaire, but there was no record of this issue, so I was referred to a local repairman. This is so obviously a product defect, and a danger because I have read of other consumers that had actual fire in their fridges due to this. Very unsafe! Frigidaire needs to be held responsible for this issue.

    Model
    FGHB2844LF7
    Serial number
    4A13805070
    Bought from
    HH GREGG, Pennsylvania
    Bought
    Oct 4, 2011
    Where
    Tunkhannock, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  49. No one hurt

    Made Feb 9, 2016, sent to the company Feb 18, 2016, published by CPSC Mar 3, 2016

    The product, in the report: Frigidaire, sticker says Electrolux Home Products. Model # FFSS2622NS0, Serial # 4A24609766 This is a duel door side by side refrigerator.

    Greetings,

    I have a Frigidaire refrigerator, it say Electrolux on the sticker. The model number isFFSS2622NS0, the serial number is 4A24609766. The starter part # 241707725 and capacitor, part # 297386803 caught fire and burned up. This refrigerator was only 3 yrs. old, it could have burned down my house. This is a serious fire hazard, I took pictures to show but you do not have any place to up load them. My house filled up with smoke by the time the Refrigerator was unplugged. I would be happy to send both the capacitor and starter to you if need be.

    Thank you for your time an attention to this serious matter.

    [REDACTED]

    Model
    FFSS2622NS0
    Serial number
    4A24609766
    Bought from
    Sears, Arizona
    Bought
    Dec 18, 2012
    Where
    Buckeye, Arizona: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  50. No one hurt

    Made Jan 26, 2016, sent to the company Feb 3, 2016, published by CPSC Feb 19, 2016

    The product, in the report: Frigidaire side by side refrigerator with water and ice dispenser. Stainless Steel.

    I purchased on January 23, 2014 a Frigidaire side by side stainless steel refrigerator. In march 2014 my ice maker started having problems. First it started dispensing crushed and whole ice then, it started shooting ice all over the place both whole and crushed ice. Then the ice maker stopped working.

    Several times Frigidaire sent someone to repair the ice maker replacing the ice maker 2 times, until the refrigerator was replaced September 2014.

    New refrigerator had problems again with the ice maker January 2015. Again August 2015. I contacted Frigidaire August, September and October 2015. I was told that I had to call Lowes since they hold the extended warranty.

    January 2016 I contacted Lowes Extended Warranty. The ice maker is not working and there is snow in the freezer.

    January 15, 2016 Lowes repair man said the ice maker needed replacing and that the gasket around where the ice comes out is not sealed both need replacing. As of January 26, 2016 I have not heard from the repairman and the ice maker and seal have not been repaired.

    January 26, 2016 I contacted Frigidaire about a the same issue regarding the ice maker and wanted them to replace with another brand or to refund me for this refrigerator.

    The service rep said that Frigidaire is not involved anymore that it is Lowes problem now and that I have to deal with Lowes.

    I contacted Lowes and spoke with [REDACTED] who said that I needed to contact Service Advantage Warranty for Lowes. [REDACTED] also said maybe I could request a buyout.

    I contacted service advantage warranty I spoke with [REDACTED] (supervisor) I explained the situation in detail from the day that I purchased this refrigerator then [REDACTED] told me that I had to have 3 completed repairs involving the same issue, and that I have only had 2. [REDACTED] also told me that if I called for said repairs within the same 30 day period that it would only be counted as 1 call.

    I told [REDACTED] that since January 23, 2014 I have had 2 refrigerators and 4 ice makers since I have purchased this refrigerator it has been non stop issues with this ice maker flinging ice every where and the ice maker not working right.. I have had guests sitting 10 feet from the refrigerator and they are getting hit with ice. I have been hit in the face between the eyes with ice. My 6 yr old great niece had a piece of whole ice fly by her face, an inch closer and my niece would have gotten the chunk of ice right into her eye. The dog has been hit with ice.

    I have been telling Frigidaire and now Lowes that this has been going on since I purchased this refrigerator in 2014.

    I told [REDACTED] that I would be making a complaint to the right entity to get this situation resolved.

    Model
    FFHS611PF7
    Serial number
    4A43019334.
    Bought from
    Lowes
    Bought
    Jan 23, 2014
    Where
    pinellas park, United States: Home/Apartment/Condominium
    Who was involved
    Age 53, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  51. Hurt, no treatment

    Made Dec 21, 2015, sent to the company Jan 6, 2016, published by CPSC Jan 21, 2016

    The product, in the report: Frigidaire Refrigerator Serial 4A22119134 Model FGHB2844LFD Purchased July 2012

    While drinking some water the evening of12/19 I had a sharp piece of plastic cut my lip. I discovered later that my Frigidaire ice maker part had come apart and was being ground up with the ice. I had called Frigidaire customer service back in October to report styrofoam in the ice but the representative claimed there are no parts in the ice maker with styrofoam. But after taking out the tray in the top front in a small opening there is styrofoam that is for insulation. As the trey fills full of ice it will attach to the styrofoam and get pulled down when ice is dispensed. I am very dissatisfied with the reports I have made with my Frigidaire ice maker only to be offered to purchase an extended warranty when this is evidently a defect in the design of the unit and safety concern.

    Serial 4A22119134 Model FGHB2844LFD Purchased July 2012

    Model
    FGHB2844LFD
    Serial number
    4A22119134
    Bought from
    Nebraska Furniture Mart
    Bought
    Jul 15, 2015, about then
    Where
    Kansas CIty, Missouri: Home/Apartment/Condominium
    Who was involved
    Age 41, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Model FGHB2844LFD, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  52. First aid

    Made Dec 9, 2015, sent to the company Dec 17, 2015, published by CPSC Jan 4, 2016

    The product, in the report: Frigidaire refrigerator, black with stainless steel doors, 23 CU FT

    filter replacement of ice maker on refrigerator: husband pushed button in upper right corner to release filter compartment. Wife (victim) was observing in background. It shot out at high velocity, passed over right shoulder of husband, and struck victim just below eye. Intense pain with swelling and bruising resulted. Ice pack was applied. A photo was taken next morning of victim’s face, not included in this report because “upload files” feature would not work. I can send this as E-mail attachment but need a destination address.

    Model
    GLHS37EHSB7
    UPC
    SKU 7405FSN
    Serial number
    4A02806141
    Bought from
    I don’t know
    Where
    Euless, Texas: Home/Apartment/Condominium
    Who was involved
    Age 38, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  53. No one hurt

    Made Nov 16, 2015, sent to the company Dec 18, 2015, published by CPSC Jan 5, 2016

    The product, in the report: side by side refrigerator with freezer at the bottom

    (11/14/2015) The consumer noticed that the light was not working. He removed the light cover and saw that there were two holes burnt in the plastic above the lights.

    The consumer replaced the bulb and did a video of the inside of the refrigerator with the door closed. He wanted to see why the plastic had burned. When he looked at the video, he discovered that the light inside of the unit did not go out when the door was closed.

    The submitter added:

    We purchased Frigidaire kitchen products, including a refrigerator on July 27, 2011, in anticipation of our home under construction. We moved into the home on November 1, 2011.

    On Saturday, November 14, 2015, my wife informed me that the lights were not on in the upper area of the refrigerator. As I was removing the bulbs, we realized that a hole had been burned through the plastic liner above the bulbs. The next day, our son was visiting and placed his recording device into the refrigerator, and closed the door. After viewing the video from inside the storage area, it was obvious that the light stayed on while the door was shut.

    I visited the service department [REDACTED] at Karl’s on Monday, November 16, and he suggested that the problem was a malfunctioning light switch.

    Our concern is of the possible carcinogens that could be present and the possible fire danger created by the heat of the bulbs in burning through the plastic liner.

    The hole on the left side, (as you are facing into the refrigerator), is about the size of a silver dollar,and the hole on the right side is about the size of a half dollar.

    On November 18, 2015, a service technician from Karl’s checked the refrigerator and determined that a shield kit, including a new panel was needed.

    [REDACTED]

    Model
    FGHN2844LF3
    Serial number
    4A12713901
    Bought from
    Karl’s, South Dakota
    Bought
    Jul 27, 2011
    Where
    Sioux Falls, South Dakota: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  54. No one hurt

    Made Oct 13, 2015, sent to the company Nov 23, 2015, published by CPSC Dec 8, 2015

    The product, in the report: Refrigerator (side by side)

    The consumer stated that the runner and the screws that hold the shelves onto the freezer wall pop out causing the shelves to fall.

    The consumer stated that the two bottom shelves are the ones that she has had problems with falling out.

    The consumer contacted Sears about the issue.

    The consumer stated that a technician came out three times. The first two times they were unable to repair the unit. The third time, the technician (around June/July) moved the shelves higher and used a heavier screw.

    The consumer stated that in Oct 2015 the shelves came out again.

    The technician informed the consumer that the wall is too thin and is backed by styrofoam that cannot hold the screws.

    The consumer stated that her 14 months old granddaughter is currently living with her. She is afraid that the shelves will fall on her and injure her if she opens the door by mistake.

    The consumer stated that the unit is not manufactured and designed properly.

    Model
    FGHS2655PF5A
    Serial number
    4A44420162
    Bought from
    Sears, Louisiana
    Bought
    Jan 20, 2015, about then
    Where
    Denham Springs, Louisiana: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  55. No one hurt

    Made Sep 8, 2015, sent to the company Sep 16, 2015, published by CPSC Sep 30, 2015

    The product, in the report: Refrigerator/freezer, stainless steel, french door, bottom freezer drawer.

    The 2 original manufacturer-supplied light bulbs at the ceiling of the refrigerator have burned holes through the plastic interior. This is a definite fire danger and a compromise of the cooling system. I have unscrewed the bulbs so they will not come on, but the damage to the refrigerator is in need of repair. Note: The freezer section has ceiling mounted bulbs as well, but the area above the bulbs is protected by a reflective metal coated insulation material, so there is no issue in the freezer section. See pictures. Product: Refrigerator/Freezer, Frigidaire - Gallery series Manufacturer: Electrolux Description: Stainless steel, french door, bottom freezer drawer, ice maker. Model: LGHN2844MFO

    Model
    LGHN2844MFO
    Serial number
    4A11601212
    Bought from
    LOWE’S HARDWARE
    Bought
    Jun 26, 2011
    Where
    TEMPE, Arizona: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire - Gallery series, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  56. No one hurt

    Made Aug 20, 2015, sent to the company Aug 28, 2015, published by CPSC Sep 14, 2015

    The product, in the report: FRIGIDAIRE SIDE BY SIDE WITH ICE MAKER AND COLD WATER DISPENSAR

    August 16, 2015 my Frigidaire refrigerator caught on fire in my kitchen. I awoke to the sound of crackling, fearing I had left something on the stove top I entered the kitchen quickly. The room was already full of smoke but there was nothing on the stove top. I began checking my small appliances (toaster, coffee maker, microwave) Seeing nothing wrong I began checking the outlets. When my husband began helping me I had an opportunity to listen for the noise again which to my surprise started again from the rear of the refrigerator. Along with the noise the smoke began again. This came as a complete shock to me as this identical thing occurred August 14, 2014 to the Frigidaire I had purchased 14 months earlier. According to the technician that fire began with the compressor. A new Frigidaire Model FFHS2611LBLA was delivered to my home in September of 2014. Therefore that unit has been in my kitchen just shy of 1 year. August 16, 2015 it appears that the fire began from the same location as the first fire however when a technician can visit (delay because of the rural location I live in) that will be confirmed. I am grateful I was home each occasion because the outcome could have been entirely different. The model of refrigerator is FFHS2611LBLA. I am at a loss to understand how the identical unit has self-ignited twice. I cannot come away with any other explanation other than design defect?

    Model
    FFHS2611LBLA
    Serial number
    4A43333545
    Bought from
    LOWES
    Bought
    Aug 14, 2014
    Where
    SUPERIOR, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 22, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand FRIGIDAIRE, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  57. No one hurt

    Made Aug 19, 2015, sent to the company Aug 27, 2015, published by CPSC Sep 11, 2015

    The product, in the report: Frigidaire side by side refrigerator model number FRS6LR5EM6 serial number 4A64505327. It is stainless steel look

    The refrigerator was being used as normal and I noticed while cleaning a big burn hole in the top of the fridge where the light bulb is. No injury was sustained but this is a serious fire hazard along with potential food spoilage due to the heat this generates.

    Model
    FRS6LR5EM6
    Serial number
    4A64505327
    Bought from
    Lowes
    Where
    Slidell, Louisiana: Home/Apartment/Condominium
    Who was involved
    Age 36, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  58. No one hurt

    Made Aug 17, 2015, sent to the company Aug 25, 2015, published by CPSC Sep 9, 2015

    The product, in the report: Refrigerator

    Refrigerator caught on fire. I awoke to a smoke filled kitchen and observed sparks/arcing and flames coming out of the bottom rear of unit.

    Model
    FFHS2611LB7
    Serial number
    4A30212151
    Bought from
    Lowes, Texas
    Bought
    Jan 20, 2013
    Where
    Kingwood, Texas: Home/Apartment/Condominium
    Who was involved
    Age 60, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  59. No one hurt

    Made Aug 11, 2015, sent to the company Oct 2, 2015, published by CPSC Oct 19, 2015

    The product, in the report: Gallery Refrigerator (French Door with Bottom Freezer)

    The caller stated that the refrigerator has two light bulbs in the top center of the unit. The light bulbs have one switch each (one on left side door and one on the right side door). The consumer stated that both of the light bulbs overheated and melted the ceiling of the refrigerator. There is a hole (about 3 inches) above each of the light bulbs. The ceiling has melted and is exposing the insulation of the refrigerator.

    The consumer has not removed the covers of the light bulbs to examine other damages. The consumer stated that when she manually presses the light switch, the bulbs do turn off. She does not know what caused the light bulbs to overheat.

    The consumer contacted Frigidaire in regards to the issue. They informed her that they have an epoxy repair kit to apply to the refrigerator damage. The kit would cost her $39. The repair kit would patch the holes. The consumer was informed that she can conduct that repair on her own or have a technician come out at her expense to repair it. The consumer does not believe that would solve the issue. She thinks that the issue can reoccur even if she applies the epoxy repair. The consumer mentioned that epoxy is highly flammable and can make the unit more of a fire hazard.

    Model
    LGUB2642LF2
    Serial number
    4A03903061
    Bought from
    Lowe’s, Colorado
    Bought
    Apr 1, 2013, about then
    Where
    Windsor, Colorado: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  60. No one hurt

    Made Jul 4, 2015, sent to the company Jul 13, 2015, published by CPSC Jul 27, 2015

    The product, in the report: Frigidare refrigerator

    Our refrigerator that we had bought in March of 2013 sparked an electrical fire out of no where July 3, 2015, I heard a frying sound, ran over to the refrigerator and smoke was coming out of the back of it, I threw the main breaker to the house because I am unable to pull the refrigerator out by myself, my oldest son helped me pull it out and unplugged it. My husband got home and removed the back at the bottom and can see the wires at the compressor are burnt and melted. If I had not been home we would have had a large fire. npw I’m without a refrigerator after special ordering this size for almost 1300.

    Model
    Ffhs2322mw7
    Serial number
    4a30913636
    Bought from
    Modern hardware, Virginia
    Where
    Clintwood, Virginia: Mobile/Manufactured Home
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidare, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  61. No one hurt

    Made Jun 3, 2015, sent to the company Jun 11, 2015, published by CPSC Jun 25, 2015

    The product, in the report: Frigidaire refrigerator

    I emptied my refrigerator to clean it and noticed the lights had gotten VERY hot. Hot enough where they melted 2 holes in the liner ceiling of the unit. It was so hot it opened up the plastic liner and exposed the insulation. The bulbs are charred but still work. The refrigerator works properly. No, it was not a power surge. My whole house is on a surge protector. Upon further review the bulbs in the freezer were in the same shape. Black char on them. I’ve worked to hard to have my house burn down by a refrigerator and feel this incident is more than justified and this manufacturer and the public need to know what happened and the risks involved.

    I do have pictures to show how bad the burns are.

    Model
    FGHB2844LF5
    Serial number
    4A13000582
    Bought from
    ABC Warehouse, Michigan
    Bought
    Sep 1, 2012
    Where
    Corunna, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 44, Female
    The reporter’s relation to them
    No Relationship
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  62. No one hurt

    Made May 20, 2015, sent to the company May 29, 2015, published by CPSC Jun 12, 2015

    The product, in the report: Frigidaire model#: LGUB2642LF2 Serial#: 4A11816144

    Frigidaire model#: LGUB2642LF2 Serial#: 4A11816144

    while at home with my family at approximately 6:00pm on 05/19/2015 my mother in law alerted me that she could smell something burning. Thinking it was the rice cooker I brushed it off until the smell became stronger and smelled of an electrical burn coming from the refrigerator. Quickly I opened the fridge and found smoke and fire spewing from the upper icemaker. Knowing that electrical fires can easily get out of control if handled with water I reached for my fire extinguisher and put the fire out. I immediately got my family out of the house and opened all the windows to air out the heavy burn smell.

    at approximately 6:25pm 05/19/2015, I called the phone number listed on my fridge 1-800-944-9044 which prompted me to call a separate number for customer service (706) 860-4110. I spoke with a customer service representative {REDACTED]. {REDACTED] gathered all my information and verified that she sees my fridge has been registered. I explained to {REDACTED] what had happened and that I was concerned for my family and the safety of others out there that may have this same fridge. {REDACTED] replied that because it is outside of warranty their is nothing they can do about it. {REDACTED] advised that I have a technician look at it and diagnose the problem and then have it repaired. I asked if Frigidaire would cover those expenses and {REDACTED]Kendra replied NO since it is outside of warranty. {REDACTED]Kendra offered me the option of getting an extended warranty but said it was expensive, running approximately $600 or more for 3 years I then asked to speak to her supervisor. After holding for 3-5 mins {REDACTED]Kendra came back on the line to tell me her Supervisor says that because the unit is outside of warranty there is nothing they can do for me. I then asked again to speak with the supervisor. after a brief hold the supervisor {REDACTED] came on the line. I explained my concern and my loss and {REDACTED] says again their is nothing they can do since it is outside of warranty. {REDACTED] told me I should call the Corporate escalation department but did not have a phone number for me. I found the number on my own and called only to find out they are already closed for the day.

    5/20/2015 at 12:11 pm I called in to the customer service department again 706-860-4110 and spoke with {REDACTED]. {REDACTED] verified my info and then transferred me to the Frigidaire Corporate Manager {REDACTED]. {REDACTED] heard me out and said that Frigidaire is very concerned in this case but because it is outside of warranty they can do nothing for me. {REDACTED] then recommended that I contact a local Authorized Service Technician in my area but when she did a search she could not find one and that I should just call ASE or Sears for assistance.

    I let {REDACTED] know that my biggest concern is all the people that own a fridge like mines that could potentially burn their home down when they are at work.

    {REDACTED] reassured me that there is nothing they can do since the unit is outside of warranty but if I pay for a service technician to come out and diagnose the problem and then pay for the repairs, she could “possibly” get me a discount on the parts.

    Model
    LGUB2642LF2
    Serial number
    4A11816144
    Bought from
    Lowes
    Bought
    Jun 3, 2011, about then
    Where
    Leander, Texas: Home/Apartment/Condominium
    Who was involved
    Age 36, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  63. Hurt, no treatment

    Made Apr 10, 2015, sent to the company Apr 17, 2015, published by CPSC May 1, 2015

    The product, in the report: Frigidaire, Side by Side, Frost Proof, Refrigerator Freezer. Color - Black Height - 68.5 Inches (174 Centimeters) Width - 35.88 Inches (91 Centimeters) Depth - 31.75 Inches (80.6 Centimeters) Approximate Shipping Weight - 300 Pounds (136 Kilograms) Total Capacity - 26 Cubic Feet (736 Liters) Fresh Food Capacity - 16.46 Cubic Feet (466 Liters) Freezer Capacity - 9.54 Cubic Feet (270 Liters)

    The condiment bin, on our refrigerator door, broke off and fell on my foot. The condiment bin had condiments in it, including ketchup, mustard, relish, mayo, etc. The condiment bin was Not filled to capacity (overloaded) Some of the condiments jars, in the condiment bin, were made of glass and shattered when they hit the floor. I was not adding or removing anything from the condiment bin when it broke off. I was grabbing something out of the main part of the refrigerator when the shelf fell onto my foot.

    This is the second condiment bin to break on my refrigerator. Both times, the bins broke in the same way. Both condiment bins fell from the refrigerator door, without touching them.

    Model
    FRS6HR35KB0
    Serial number
    4A94914013
    Bought from
    Sears, Arizona
    Bought
    Mar 18, 2010
    Where
    Scottsdale, United States: Home/Apartment/Condominium
    Who was involved
    Age 45, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  64. Not said

    Made Mar 22, 2015, sent to the company Mar 30, 2015, published by CPSC Apr 13, 2015

    The product, in the report: Frigidaire French Door Gallery

    I own a Frigidaire French door refrigerator. I purchased in 2013. I had the Ice maker go out once and replaced under the maufactuer warranty. The ice maker has since gone out again. It over heated and melted the wires and plastics inside. I contacted manufactuer and they did nothing to help resolve this. I am actually an appliance sales person that is supposed to sell these. I have seen and heard of numerous instances of this happening.

    Model
    Frigidaire Gallery LGU04307701
    Serial number
    4A04307701
    Bought from
    Lowes
    Bought
    Apr 23, 2013, about then
    Where
    Amarillo, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  65. Hurt, no treatment

    Made Mar 10, 2015, sent to the company Mar 17, 2015, published by CPSC Mar 31, 2015

    The product, in the report: Frigidaire Refrigerator

    I was just going to clean a Frigidaire refrigerator glass shelf and it literally exploded in my hands. No bumping, no dropping or scrapping. When I googled the issue it is quite common. This exploded all over me (lucky to not have any in the eyes) my skin is covered and it hit a 20’ radius in my house. Buyer beware; it’s alarming that they are aware of this issue and have chosen to sweep it under the rug.

    Model
    LFHT1817LF4
    Serial number
    BA30431337
    Bought from
    Lowes
    Bought
    Mar 8, 2013
    Where
    Casa Grande, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  66. No one hurt

    Made Mar 5, 2015, sent to the company Mar 27, 2015, published by CPSC Apr 10, 2015

    The product, in the report: Refrigerator

    Consumer stated that her refrigerator caught fire, she had heard a noise and when she got to the kuchen she noticed that the kitchen was engulfed in black smoke. She was trying to find out where the smoke was coming from, she pulled the refrigerator from the wall, but could not find the location, she continued to open up other appliances and then she noticed that sparks and flames were emitting from the rear of the unit.

    Consumer then called 911, the fire department came out immediately and contained the fire. A fire report was filed.

    3/3 Consumer contacted the retailer and she was advised that they were not responsible she would need to contact the manufacturer about the problem she had with the unit. She contacted the manufacturer who provided their liability department number and she was only able to leave a message for someone to contact her.

    Consumer feels that this refrigerator could have caused a house fire if she was not present and feels that this product should be recalled.

    The consumer added the smoke was thick and chemical smelling...She called 911 while opening doors to clear the smoke then proceeded to investigate the fire as described in the report.

    The consumer also noted the responding fire department identified the refrigerator as the cause of the fire...They [fire department] showed her where the fire started inside the unit...The consumer stated she was advised the appliance was a safety hazard and she should contact the manufacturer immediately for a replacement.

    The consumer also added the product was installed by Lowes, unmodified, and used according to the manufacturer’s instruction...She noted it proved to be a life threatening fire hazard and should be recalled. The consumer indicated that after 3 weeks the company has made no attempt to resolve the situation or arrange an inspection of the burnt out appliance.

    Model
    ffhs2611lwb
    Serial number
    4a33009121
    Bought from
    Lowes, Michigan
    Bought
    Oct 6, 2013
    Where
    Farmington, Michigan: Unspecified
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  67. No one hurt

    Made Feb 18, 2015, sent to the company Mar 26, 2015, published by CPSC Apr 9, 2015

    The product, in the report: side by side refrigerator; white color

    On 02/15/15 the consumer noticed smoke coming from the kitchen and realized it was coming from behind the unit. The consumer noticed red and orange color sparks. The consumer shut off the circuit breaker then unplugged the unit from the wall. The consumer looked at the back of the unit and did not notice any burn damages. About 10 minutes later the consumer turned the circuit breaker on and plugged the unit back in. The consumer noticed sparks behind the unit once the compressor started running.

    On 02/18/15 the consumer contacted the firm and informed them of the incident. The firm recommended that the consumer arrange for a technician to examine the unit but at the consumer’s expense. The consumer feels that this is a safety issue and the firm should take responsibility to repair the unit.

    03/24/15 Update from Consent: I obtained this product through an energy saving program that was sponsored by Mid-Ohio Regional Planning Commission (MORPC). What they did was go through your home replacing regular light bulbs with CFL light bulbs as well as check refrigerator and freezer for energy usage and if you qualify they will replace each items free of charge mean that this program may have placed this product in a lot of people homes. If the spark would have found a burnable material it would have started a fire and it would have appeared that the fire started on the outside of the refrigerator instead of the refrigerator was the cause of the fire. After my wife saw the smoke it took us 15 minutes to find out that it was the refrigerator because the sparks had stop leaving just the smoke out there was no sign of where the smoke came from or cause it. Then the refrigerator started sparking again and at this time we were able to see it was the refrigerator and immediately I turn off the circuit breaker and unplug it. To know and see something like this was a very scary thought that we could have went to sleep instead of being up and watching a Netflix movie, because if we had we could have gotten burn up. What makes it worse is that if it had started a fire and I had went to sleep that the fire would have trapped me in the bedroom with no way out and it would not matter if there was a smoke detector or not, which we do have these, if there had been burnable material the fire would most like start and by the time the smoke detector sound it would be too late to do anything. What may have save me if the worse had happen would have been the fire extinguisher that is in the hallway off of my bedroom after all of this to tell Frigidaire and they act unconcern about it make you wonder did they already knew that this product could cause a fire. It would be ashame that they did.

    There have been no prior incidents.

    Model
    FRS3HR5JQ2
    UPC
    Unknown
    Serial number
    4A83519997
    Bought from
    Unknown
    Where
    Columbus, Ohio: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  68. No one hurt

    Made Jan 6, 2015, sent to the company Jan 14, 2015, published by CPSC Jan 29, 2015

    The product, in the report: Frigidaire double door refrigerator with ice and water in the door

    I have a Frigidaire double door refrigerator model LECR23EFE2. The 2 factory light bulbs in the top of the refrigerator have melted the plastic interior. I am concerned that these bulbs may cause a fire. The melted plastic has dripped onto the light bulbs and now there is a hole in the refrigerator.

    Model
    LECR23EFEW2
    Serial number
    4A72309407
    Bought from
    Lowes, Massachusetts
    Where
    Norton, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  69. Seen by a doctor or nurse

    Made Dec 30, 2014, sent to the company Jan 9, 2015, published by CPSC Jan 26, 2015

    The product, in the report: Counter depth French door refrigerator.

    Purchased a Frigidaire counter depth refrigerator model number FGHG2366PFO and felt that temperature maintenance of appropriate temperature was inadequate from date of purchase, but failed to measure with independent thermometer. The unit eventually stopped cooling completely which was confirmed by thermometer. Following repair, the unit failed to maintain cooling below 40F as confirmed by service personnel and thermometer. After numerous unsuccessful repair calls, the unit was replaced by Frigidaire with a similar (Professional Series) unit, model number FPHG2399PF1. Unit also fails to maintain temperature below 40F even following service repair.

    Refrigerators that do not maintain proper cooling, and offer no indication other than consumer perception that they are not cooling properly, present a severe health risk by not preventing the decay of food and promoting the growth of food born pathogens. “Use by”, “Keep refrigerated”, and shelf life dates are meaningless if refrigeration is not maintained properly.

    My wife has severe gastrointestinal issues which have resulted in her hospitalization on multiple occasions. Even though there is not enough evidence to create a direct link relating these two appliance failures to her condition, consumption of spoiled or improperly refrigerated food is a major concern for her health.

    I believe that this series of refrigerator models has either a design flaw, or a systemic manufacturing problem that is not being acknowledged or addressed by the manufacturer.

    Model
    FPHG2399PF1
    Serial number
    4A43234056
    Bought from
    Replacement Unit from Mfr.
    Bought
    Oct 1, 2014, about then
    Where
    Buford, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 51, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire (Electrolux), made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  70. No one hurt

    Made Nov 26, 2014, sent to the company Dec 5, 2014, published by CPSC Dec 19, 2014

    The product, in the report: Side by side refrigerator.

    My refrigerator brand name Frigidair caught fire spontaneously. My five year old grand daughter was sitting less than 5 feet away when this happened. I would hate to think we were sleeping or away from home. We wouldn’t have a home. The house quickly filled with smoke and flames was coming from beneath the unit. After searching the internet I find this isn’t the only incident. I called frigidair and spoke with a corporate manager named [REDACTED]. She only offered to give a part for repair.

    Model
    LFUS613LE0
    Serial number
    4A02110364
    Bought from
    Lowes, South Carolina
    Bought
    Jan 28, 2012
    Where
    Indian Land, South Carolina: Home/Apartment/Condominium
    Who was involved
    Age 5, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Frigidair, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  71. No one hurt

    Made Nov 16, 2014, sent to the company Nov 25, 2014, published by CPSC Dec 10, 2014

    The product, in the report: Side by Side Refrigerator

    I have a Frigidaire refrigerator, purchased 12/2010 at Lowe’s in Lexington, KY. I was cleaning the shelves and vegetable bins this morning and one of the glass shelves exploded as I washing it. The shelf had been removed from the refrigerator and I was holding it as I immersed it in about two inches of water in the sink. The glass exploded and went ALL over the kitchen. I was the only person in the kitchen when this occurred and was not injured.

    Model
    LGHC2342LF0
    Serial number
    4A04302449
    Bought from
    Lowes, Kentucky
    Bought
    Dec 1, 2010, about then
    Where
    Nicholasville, Kentucky: Home/Apartment/Condominium
    Who was involved
    Age 52, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  72. No one hurt

    Made Sep 29, 2014, sent to the company Oct 7, 2014, published by CPSC Oct 22, 2014

    The product, in the report: FRIGIDAIRE 26.0 Cu. Ft. Side-by-Side Refrigerator with Thru the door ice and water Color silver mist

    As I open my refrigerator to gather my produce for the meal of the day. I notice a burning smell coming from the inside of my fridge. After inspecting my fridge I came to the conclusion that the smell was coming from the ceiling where the light bulb sits. The bulb was now melted inside the plastic of the refrigerator. Which makes it impossible to take out the bulb. Trying to figure out what could have actually caused this to happened I when online to do some research and notice this is not an isolated incident. I believe that this product is a fire hazard and the manufacture should issue a recall immediately.

    Model
    BFHS2611LM1
    Serial number
    4A11306467
    Bought from
    BEST BUY
    Bought
    Apr 10, 2011
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 26, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand FRIGIDAIRE, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  73. No one hurt

    Made Aug 20, 2014, sent to the company Sep 3, 2014, published by CPSC Sep 17, 2014

    The product, in the report: Frigidaire refrigerator

    The refrigerator which was two years old started on fire. I called the official repair company. They sent a repairman who confirmed that the freezer section had a fire which could have burned the house down. They further said that they could not repair the refrigerator because of the damage and melting.

    Model
    FFHI1817LS3
    Serial number
    BA14618427
    Bought from
    Sears, Wisconsin
    Where
    Chippewa Falls, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  74. No one hurt

    Made Aug 13, 2014, sent to the company Aug 21, 2014, published by CPSC Sep 5, 2014

    The product, in the report: Fridgidaire (electrolux) refrigerator bottom freezer french door

    I purchased a fridgidaire refrigerator in Nov. 2012. Had a repair person come out several months later because my food in the freezer was all going bad and I had ice build up inside. The repair person came out and said the gasket needs to stretch out and it takes time. It has now been a year and a half, in the beginning it was not so bad, even got better for a while. Now all my frozen food is going bad and my ice sticks together because things are melting. Fridgidaire will not send me a replacement part for free without me paying for there service providers time. I feel that they need to send the replacement part free of charge since the gasket has been bad since I bought the unit. I am not even asking that they come out and replace it for free. I am only asking for the part to be shipped to my house. I should have the right to hire my own repair person to install it. Especially since there repair company gave me a bologna excuse.

    Model
    lgub2642lf4
    Serial number
    4a13103099
    Bought from
    Lowes, California
    Bought
    Nov 15, 2012, about then
    Where
    Lake Elsinore, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  75. First aid

    Made Aug 11, 2014, sent to the company Aug 19, 2014, published by CPSC Sep 3, 2014

    The product, in the report: Frigedair Side by Side Refrigerator with ice maching.

    On my 04/04/2013 I purchased a Frigedaire Refrigerator Model #FFHS2611LB7, Serial #4A30811744 from Lowe’s. Yesterday 08/10/204, that refrigerator without any warning caught fire. Fortunately being Sunday both my son and my husband were home. While eating breakfast I heard an odd crackling noise, fearing I had left a pan on the stove I went in to the kitchen. Immediately the kitchen was filling with smoke and there was a strong odor. I yelled which brought my son and husband into the room where they immediately identified the source of the smoke as being from the back of the refrigerator. As they moved it out from the wall I saw the flames and became very concerned as they then worked to unplug it. I contacted the Extended Protection Plan number and provided the necessary information, I was given a date of August 13, 2014 for a repair persons visit. This morning I received a call telling me my appointment had not been scheduled and I needed to call Frigedaire for any service or warranty requests. Upon calling Frigedaire I was told they would not grant any warranty or service requests because I had purchased my extended protection plan from an outside source. Now I am on the phone with the original number I called once again trying to request service. I am grateful that my mom who is 91 and bedridden was not the only other occupant home with me yesterday morning.

    Model
    FFHS2611LB7
    Serial number
    4A30811744
    Bought from
    LOWE’S
    Bought
    Apr 4, 2013
    Where
    Superior, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 48, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigedaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  76. No one hurt

    Made Jul 1, 2014, sent to the company Jul 10, 2014, published by CPSC Jul 24, 2014

    The product, in the report: Fridgidaire gallery refrigerator, freezer on the bottom and french doors on top

    Refrigerator section alarmed high temprature, when checked the temprature was 60 degrees. Unplugged and called authorized repairman. Repairman came and found that the light bulb remained on in the refrigerator when the door was closed, the lightbulb had burned a hole through the plastic inside cover and insulation was exposed. Repairman stated that had I not been home at the time and unplugged the refrigerator it could have caught fire. The incident was reported to Fridgidaire by both the repairman and I. They told the repairman that it was a problem with the “mother board”. Fridgidaire made no attempt to rectify the situation. Upon researching online it appears others have had issues with this same problem. I have children in the house, thank goodness this did not catch fire during the night! The refrigerator was purchased at Lowe’s on 9/10/2011. Model # LGHN2844MFO, Serial # 4A12413780. It is a Fridgidaire Gallery refrigerator, freezer is on the bottom and has french doors on top. Purchase price was $ 1816.89

    Model
    LGHN2844MFO
    Serial number
    4A12413780
    Bought from
    Lowe’s, Illinois
    Bought
    Sep 10, 2011
    Where
    Springfield, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 49, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  77. No one hurt

    Made May 20, 2014, sent to the company May 30, 2014, published by CPSC Jun 13, 2014

    The product, in the report: Frigidaire refrigerator Model number FFHS2622MS. Color:black

    We own a Frigidaire Refrigerator Model Number FFHS2622MS. Tonight we noticed smoke coming from the back of the refrigerator and pulled the refrigerator out from the wall and noticed that there were small flames coming from the bottom of the refrigerator. We unplugged the refrigerator and and the flames were extinguished. Luckily we were home and noticed the smoke filled kitchen before any major damage was caused. Minimal damage was done to our wood floors as a waxy substance dripped onto the floor from the fire melting some plastic on the refrigerator.

    Model
    FFHS2622MS
    Serial number
    4A31014399
    Where
    Hudson, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  78. No one hurt

    Made May 19, 2014, sent to the company Jun 10, 2014, published by CPSC Jun 24, 2014

    The product, in the report: 2008 Frigidaire refrigerator Model # FRS6R5ESBE SERIAL # 4A71605272 LOT # 00016572

    To Whom It May Concern:

    This is to inform about a fire that occurred Saturday May 17 2014, in our 2008 Frigidaire refrigerator. As we sat drinking coffee in the morning, a popping, cracking sound emanated from the bottom of the appliance. This was followed by intense smoke which filled the house. We quickly unplugged it and, opened windows venting the house. Had we not been there,( we just got back from a all day trip) our house may have burned and our dog would surly have died! The pic is where the problem was and you can see scorching on the wiring harness. The following are the empirical info.

    Model # FRS6R5ESBE SERIAL # 4A71605272 LOT # 00016572

    Model
    FRS6R5ESBE
    Serial number
    4A71605272
    Where
    Sheboygan, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  79. Not said

    Made Apr 2, 2014, sent to the company Apr 10, 2014, published by CPSC Apr 24, 2014

    The product, in the report: frigidaire refrigerator model LGUB2642LF2

    heat from the light bulbs inside my frigidaire refrigerator melted the plastic and burned holes in the panel directly above the lights.

    Model
    frigidaire gallery refrigerator MODEL # LGUB2642LF2
    Serial number
    4A11203970
    Bought from
    LOWES, Montana
    Bought
    May 15, 2011, about then
    Where
    Kalispell, Montana: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand FRIGIDAIRE, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  80. Not said

    Made Feb 11, 2014, sent to the company Feb 21, 2014, published by CPSC Mar 10, 2014

    The product, in the report: Side by side refrigerator with bottom freezer, water/ice dispenser in door.

    I own a Frigidaire Gallery series refrigerator, Model # FGHB2844LF5, purchased in Jan of 2012. On Feb 10, 2014, my girlfriend noticed a crack on the roof of the refrigerator liner. This was right above the light bulbs. She also noticed the plastic was warped, which brings it closer to the heat source (light bulb). We feel the crack is a direct result of the heat warping the liner, and could be a potential fire hazard. The bulbs get extremely hot to the touch, and if the liner continues to warp, it could come in contact with the light bulb. She looked online and discovered ours was not an isolated incident.

    Model
    # FGHB2844LF5
    Serial number
    4A12708364
    Bought from
    Jetsons Appliances, Florida
    Bought
    Jan 31, 2012, about then
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Gallery series, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  81. First aid

    Made Jan 14, 2014, sent to the company Jan 24, 2014, published by CPSC Feb 7, 2014

    The product, in the report: Frigidaire Electroclux Refrigerator

    This five year old refrigerator has a major engineering flaw causing the water filter to explode with great force from its compartment into the face of the person operating the water filter release. This happened to me causing cuts inside and outside my mouth. I can see where this could also cause possible blindness or broken noses for other unsuspecting victims. The ice maker splashes water down onto the motor fan causing ice build up and causing the unit to shut down. At first, the water dispenser does not work. The manual tells the consumer to replace the water filter. I did that and ran the water again. The water ran for a little bit but then stopped. I decided to check the water filter again. At that point I released the water filter and it exploded with great force out of its compartment right into my face. I have received no warning from Electrolux about this possibly happening. The manual does not mention anything about this being a possibility. I have received no recall notice from Frigidaire/Eiectrolux. I have contacted Frigidaire/Eiectrolux about this problem but received no satisfaction or offer to fix this issue so that it would not happen again. These units should be recalled for safe reasons.

    Model
    GLHS68EJPW0
    Serial number
    4A82416452
    Bought from
    Boyle Appliance, Utah
    Bought
    Mar 14, 2009
    Where
    Ogden, Utah: Home/Apartment/Condominium
    Who was involved
    Age 68, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Electroclux, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  82. No one hurt

    Made Dec 3, 2013, sent to the company Dec 11, 2013, published by CPSC Dec 26, 2013

    The product, in the report: Frigidaire side-by-side, frost-proof, refrigerator-freezer. 26.0 Cu Ft. Made in Mexico, model FRS6HR45KS3. Manufactured 04-11.

    I have a Frigidaire, model FRS6HR45KS3 refrigerator with a manufactured date of 04/11. The refrigerator appliance light went out and while removing the old light, I noticed that there was something on the glass of the bulb. Upon further inspection I discovered it was burnt plastic. At this point I looked back up in the refrigerator and saw that the ceiling in the refrigerator above where the light is was melted severely and burnt (dark brown/black color and bubbled up). In addition to the now compromised seal of the refrigerator, this poses a serious fire safety hazard as obviously hot melted plastic was dripping onto a hot bulb. The door has never been left open for an extended period of time, nor have we ever had any food spoilage issues. Also, I checked the bulb that was installed and verified it was a standard appliance light bulb with the recommended wattage of 40 watts.

    Model
    FRS6HR45KS3
    Serial number
    4A11718835
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  83. No one hurt

    Made Oct 29, 2013, sent to the company Nov 6, 2013, published by CPSC Nov 21, 2013

    The product, in the report: Stainless steel refrigerator

    The light in our refrigerator (Frigidaire) went out. Went I went to investigate and remove the bulb, there is a burned hole where the light bulb rests! After reading MANY online complaints for the same problem AND no resolution by Frigidaire, we decided to contact you. We either want this fixed (so we can have light) or a new refrigerator.

    Model
    FFHS2612LS2
    Serial number
    4A11511543
    Bought from
    ?
    Bought
    Jun 1, 2011
    Where
    denver, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 38, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  84. No one hurt

    Made Sep 6, 2013, sent to the company Sep 13, 2013, published by CPSC Sep 27, 2013

    The product, in the report: Stainless Steel Electrolux Frigidaire Side by Side Refrigerator

    Noticed burning chemical smell emanating from Frigidaire Side by Side refrigerator. Discovered overhead light bulb is burning a hole in the ceiling of the fridge. Concerned this is a potential fire hazard as well as a chemical air pollutant.

    Model
    FRS6R5ESBC
    Serial number
    4A65003513
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  85. No one hurt

    Made Aug 10, 2013, sent to the company Aug 19, 2013, published by CPSC Sep 3, 2013

    The product, in the report: Refrigerator

    New Frigidaire Gallery Model FGHC2342LF3 S/N 4A24811833

    Upon taking out the Crisper glass shelf to clean, it exploded in my hands. I did not get a chance to run under water. The Temperature just from my hand was enough to shatter the glass into 1000 small pieces. The glass exploded with such force that I found pieces over 10 feet away. If one of my children had been around or under me, it poses a severe safety issue. I’m afraid to clean the refrigerator at this point.

    Model
    FGHC2342LF3
    Serial number
    4A24811833
    Bought from
    Home Depot, Massachusetts
    Bought
    Nov 18, 2012
    Where
    Peabody, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 51, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  86. No one hurt

    Made Aug 6, 2013, sent to the company Aug 14, 2013, published by CPSC Aug 28, 2013

    The product, in the report: Frigidaire

    We have a frigidaire refrigerator not even 2 years old. On July 29 we noticed 2 holes melted above the original light bulbs. We are concerned that it could cause a fire ?

    Model
    FGHB2844L7
    Serial number
    4A13900341
    Bought from
    Grants
    Bought
    Oct 22, 2011
    Where
    Sandwich, Illinois: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire gallery series, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  87. No one hurt

    Made Jul 9, 2013, sent to the company Jul 17, 2013, published by CPSC Jul 31, 2013

    The product, in the report: Side-by-side stainless steel refrigerator/freezer

    My Electrolux-made, Figidaire-branded refrigerator, model GLHS36EESB0. It caught fire in my home on 7/7/2013. Fortunately, the damage was limited to just the refrigerator and it could have been much, much worse. I called Electrolux (parent company for Frigidaire) on 7/9/2013. Electrolux will not compensate my family for the food lost due to the fire (not that I really expected them to; the unit is seven years old after all). However, they didn’t even want my pictures.

    [REDACTED]

    Model
    GLHS36EESB0
    Serial number
    LA51821359
    Bought
    Jul 7, 2006, about then
    Where
    Boca Raton, Florida: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  88. No one hurt

    Made Jun 24, 2013, sent to the company Jul 12, 2013, published by CPSC Jul 26, 2013

    The product, in the report: side by side refrigerator (freezer on 1 side, refrigerator on the other)

    This refrigerator was purchased for their son and is located at his home.

    The consumers saw a puddle of water on the floor and checked the refrigerator. The freezer’s temperature was set to “high”. They (consumer & her husband) knew right away that something was wrong with the freezer. They opened the refrigerator and the light was “off”. They asked their son about this. The son said that about 6 months ago, he reached in the back of the refrigerator and felt heat coming from the light fixture. The son removed the light bulb with a light cloth. This was the original light bulb that came with the refrigerator. The son also discovered a 2” - 3” deep burn in the top of the refrigerator, where the light housing is located.

    (6/24/13) The consumer called the mfr. at [REDACTED] number, but she was referred to a number: [REDACTED]. She stayed on the line for approximately 15 minutes, but was unable to speak with a representative.

    The consumer checked the Internet and saw numerous complaints about this mfr’s refrigerator.

    The refrigerator side of this appliance, seems cold, but the consumer is not sure if that side operates at the appropriate temperature. However, the freezer side does not work. The consumer advised her son not to keep any food in the refrigerator side of the appliance.

    The consumer is concerned that this presents a fire hazard and she would like for this information to be made public so that others are aware of the potential hazard.

    The refrigerator is “not” under recall. However, the door handle on the refrigerator side came loose and a mfr’s authorized technician came out and repaired. This happened within the first year of purchase and the refrigerator was repaired under warranty at that time.

    Model
    FFHS2611LS1
    Serial number
    4A12010667
    Bought from
    P.C. Richards
    Bought
    Jul 15, 2011, about then
    Where
    Queens, New York: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  89. No one hurt

    Made Jun 12, 2013, sent to the company Jun 19, 2013, published by CPSC Jul 3, 2013

    The product, in the report: Side by side Frigidaire refrigerator model # FRS6R5ESB4

    I was in my kitchen filling a glass with water from my 7 year old side by side Frigidaire refrigerator model # FRS6R5ESB4 when I heard a weird noise like a loud spark. I then smelled a burning smell from the refrigerator. My husband and I unplugged the refrigerator and took the back off and replugged it. There were flames coming from the fridge near the compressor. My house could have burn down if we were not home!

    Model
    FRS6R5ESB4
    Bought from
    AAA Corp, Massachusetts
    Bought
    Nov 29, 2005
    Where
    Roslindale, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 41, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  90. No one hurt

    Made May 31, 2013, sent to the company Jun 19, 2013, published by CPSC Jul 3, 2013

    The product, in the report: Refrigerator

    The consumer was cleaning out the refrigerator. He says he noticed that holes were burned on the roof of the refrigerator. He contacted some dealer’s in his area. She was told by them that it should have been recalled but it was not. She was offered 20% off of a new refrierator

    Model
    FLSC238DS6
    Bought from
    Lowe’s
    Bought
    May 15, 2007, about then
    Where
    Phoenix, Arizona: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  91. Emergency room

    Made May 6, 2013, sent to the company May 23, 2013, published by CPSC Jun 7, 2013

    The product, in the report: double door refrigerator-freezer on top

    (04/6/2013) The consumer stated her husband was going to open the refrigerator door. He is right handed. The door opens from left to right. When he opened the door, the plastic handle broke. He lost his balance. He fell to the right on his right arm. He hit his head on the floor and also broke his arm. Her husband called her to tell her that he fell. He could not get up from the floor because his arm was broken. She came home and with the help of her brother, got him up off the floor. She told him that he need to go to the hospital because his head was bleeding. She stated that his arm was very red. They went to Claramaass Medical Center in Belleville, NJ. He was was seen by [REDACTED]. The doctor did some blood work. He stitched up the gash in his head. The doctor also did a cat scan. He xrayed his arm and found that the arm was broke. His arm was put in a fiberglass cast. He was referred to an orthopedic doctor. Her husband was seen by the orthiopedic doctor on 4/8-[REDACTED] in Montclair, NJ. He advised him to keep the fiberglass cast on. He advised him that he did not need on operation to reset the break. Her husband mentioned to [REDACTED] that he experienced blurry vision. The doctor advised him to see an optomologist. He put a hard cast on the arm on 4/12.

    The consumer stated that her husband saw an optomologist on 4/15. His name is [REDACTED] in North Arlinton, NJ. [REDACTED] was concerned with the blurry and double vision. He suggested that theysee their primary care physician and get another cat scan. They went to see [REDACTED] in Nutley. The doctor suggested an MRI of the brain and the orbits. Nothing significant was found.

    Her husband is still experiencing a problem with double vision. [REDACTED] suggested that he see a neurologist. The consumer stated that they have an appointment for 5/15.

    The consumer stated she first call the place of purchased. They advised her to call the service people. The service company wanted $110 for the service call, &26 for the handle and $75 labor to install the handle. The consumer called the manufacturer to tell them about the problem. She was told that they would send her a handle for $26. Her warranty and extended warranty had expired. She was told that her husband could put the handle back on. She advised him that her husband broke her arm. She stated that she was told that she could put it on.

    The consumer stated that her husband has gone through a lot because of a cheaply made product. She stated that the handle is made of plastic.

    Model
    FFHT1826LQ2
    Serial number
    BA0402429
    Bought from
    Ciccolini Bros, New Jersey
    Bought
    Oct 20, 2010
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 73, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  92. No one hurt

    Made Apr 10, 2013, sent to the company Apr 17, 2013, published by CPSC May 1, 2013

    The product, in the report: The refrigerator is two-door, white, with the serial number 4A11709831 with a water and an ice-maker on the side door.

    A refrigerator, made by Frigidaire, caught on fire when the main light bulb used to provide light burned the roof plastic and scorched a hole that went past the plastic.

    The fire caused by this incident could have been far worse if no one was in the house to attend to the burning smell that consumed the entire apartment.

    Thankfully, this was noticed early and was prevented in becoming something bigger.

    This refrigerator was bought in Lowes, and turned out to be the worst decision made. The manufacturer and store was called to report this issue and they all denied responsibility because the warranty expired and they were no longer responsible.

    The incident is a defect in the model, which left the light bulb extremely close to the plastic surface, which caused the light bulb’s heat to melt the plastic.

    Model
    Frigidaire Refrigerator
    Serial number
    4A11709831
    Bought from
    Lowes
    Bought
    Feb 23, 2012
    Where
    Miami, Florida: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  93. No one hurt

    Made Mar 4, 2013, sent to the company Mar 13, 2013, published by CPSC Mar 27, 2013

    The product, in the report: Frigidaire refridgerator side by side door model

    Fire started in back of my frigidaire refridgerator

    Model
    FRS6LR5EW6
    Serial number
    4A64405783
    Bought from
    Lowes
    Bought
    Mar 1, 2007, about then
    Where
    lawrenceville, Georgia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire refridgerator, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  94. No one hurt

    Made Jan 8, 2013, sent to the company Jan 23, 2013, published by CPSC Feb 6, 2013

    The product, in the report: Frigidaire Gallery side-by-side refrigerator; silver

    My seven month side by side refrigerator caught fire . Smoke began billowing out from underneath the fridge. A nasty smell of burning plastic followed, and there were popping and crackling noises. Freezer temperature immediately began to climb. No flames were seen, but I unplugged the fridge right away.

    Model
    Gallery Stainless Model # FGUS2642LF
    Serial number
    4A21512087
    Bought from
    hh gregg
    Bought
    May 26, 2012
    Where
    Lithia, Florida: Home/Apartment/Condominium
    Who was involved
    Age 42, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  95. Hurt, no treatment

    Made Dec 1, 2012, sent to the company Dec 14, 2012, published by CPSC Jan 2, 2013

    The product, in the report: Frigidaire - 22.5 Cu. Ft. Side-by-Side Refrigerator

    Refrigerator Fire Caused by Design Flaw and Thawing Turkey (Frigidaire Refrigerator Model Number: FFHS2313LS)

    I have a detailed report including photos on the following web page: http://www.planetdriftwood.com/refrigeratorfire.htm

    On November 21, 2012 at 4:15 AM my Frigidaire refrigerator caught fire. Fortunately I happened to be up early and walking through the kitchen when the refrigerator cycled on and started to make an electrical sparking sound. I walked toward the refrigerator and looked behind it where I could see the flickering of the flames and could smell the odor from the fire. I immediately pulled the refrigerator out reached in behind and pulled the power cord out. The sparking sound stop immediately, the flame died down, but the smoke continued for a while. This was the day before Thanksgiving and the refrigerator was filled with the Thanksgiving dinner supplies, including a 20 lb [REDACTED] turkey which was thawing on the bottom shelf just above the “Fresh Drawer”. Since I had no backup refrigerator and it being the day before Thanksgiving and unlikely I would be able to have a replacement refrigerator installed before the Thanksgiving foods were spoiled I decided to determine if there might be a possible fix to the problem. I should also say that I have an electric engineering degree, 30 years of experience working for an electric utility including a position as superintendent of maintenance for a power plant, and also have a couple of years working on Nuclear attack submarine power systems. This gave me some confidence in being able to assess the problem.

    I removed the lower back panel from the refrigerator so I could see the area where the flames and smoke was coming from. I got my camcorder so I could document the problem. I decided the best way to identify where the problem is, was to plug the refrigerator back in and let it cycle on while being ready to unplug the refrigerator immediately before any potential flames could spread anywhere. I turned my camcorder on and plugged the refrigerator in and as soon as the refrigerant compressor cycled on the arcing and flames started coming from under the compressor starter switch/connector. I unplugged the refrigerator and the flames died out as smoke took over and then died out.

    I could see that the starter/connector had a fluid which had dripped onto its top surface. It appeared the dripping was coming from a penetration just above the starter/connector which had a couple of plastic tubes running through it into the refrigerator interior.

    I removed the starter/connector and examined it closely to find that there were two plug-in connectors on the bottom side which were the connection points for the starter capacitor. There was a burn section between these connectors where the plastic was blackened and carbonized. This condition would fit with a conductive fluid building in this area between these relatively large surface area connectors which would support a short circuit current eventually leading to the fire. This made me interested in what could have been dripping through this opening above the starter/connector. What I found was that the 20 lb Butter Ball turkey on the bottom shelf had thawed and its juices were pooling on the shelf and dripping off the edges, including the rear edge, which was over the tube penetrations which carried the dripping down into the compressor compartment and dripping onto the starter/connector. Obviously these raw turkey juices are saline and as they dripped onto the starter connector they would concentrate through some evaporating thus increasing the conductivity until it reached the point where the short circuit current through the conductive path heated the plastic and drippings enough to start the arcing and fire.

    We are only very lucky I happened to be walking through the kitchen at the moment when the Frigidaire Refrigerator cycled on at the point where this build up supported the arcing and combustion point. If I had not observed this directly, other combustible materials in the refrigerator, including plastic parts and the rear panel could have caught on fire and then spread to the finished wood kitchen cabinet directly next to the refrigerator.

    This Frigidaire Refrigerator and any other with this design should be recalled. The longer refrigerators of this design are allowed to stay out there the higher the probability that another fire will result from the same situation causing serious injury or death.

    Update:

    Frigidaire’s reaction to refrigerator fire report – On November 23rd I called Frigidaire to report the refrigerator fire and ask if there was a recall on this Frigidaire model FFHS2313LS refrigerator. I was told there was no recall on this model refrigerator. She also told me there was no warranty on my refrigerator and therefore Frigidaire would only cover the cost of parts. No labor costs would be covered. I purchased the refrigerator new 5/29/2011. Due to the seriousness of this product catching on fire I thought I should be able to get a full refund so I could replace the refrigerator with what I feel is a safe refrigerator. After all, this could have killed us had I not been walking through the kitchen when it caught on fire. She told me a liability claim could not be filed without there being any damage to other property.

    Replacement part availability – On November 24th I called the parts supplier identified as the parts supplier in our area for this refrigerator. The parts supplier did not have the parts in stock and told me it would be 7 to 10 days for the parts to come in. The parts were identified as Starter (what I am calling the switch/connector), Capacitor, and Clamp.

    Replacement part temporary repair – When the refrigerator fire occurred, I thought the odds were that the parts would be difficult to replace the day before Thanksgiving and therefore, after seeing the problem thought I had a good chance to repair the part temporarily to get by till replacement parts could be obtained. Based on all the evidence I mentioned above, I felt the part failure was due to the short between the terminals and therefore if the shorting material could be cut out there would be no path for the shorting current and thus the components should then operate as designed. Based on this, I removed the shorting material, protected the connector from any potential dripping from above it and reinstalled it. The refrigerator has been operating for one week now with this repaired part. This further validates my conclusion that the problem was due to the leaking meat juice onto the switch/connector.

    Model
    FFHS2313LS
    Serial number
    4A10406830
    Bought from
    BestBuy.com
    Bought
    May 29, 2011
    Where
    North Easton, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 59, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  96. No one hurt

    Made Nov 14, 2012, sent to the company Dec 7, 2012, published by CPSC Dec 21, 2012

    The product, in the report: Refrigerator

    This letter is regarding fire hazard in refrigerator model Frigidaire FRS23H5ASB8. This morning my family woke up to house filled with smoke and smell of burning. We could not locate source of the smoke immediately and we called fire department. Fireman showed up quickly and after searching the house for while identified source of smoke coming from the back of refrigerator. Luckily they were able to disconnect the fridge and stop the fire before spreading and causing damaged to cabinets and the rest of the house. They told us we were lucky this did not happened earlier at night and that we were home and were able to call them quickly. I’m concern that this unit is not safe to use and could be a hazard to my family or others.

    Model
    FRS23H5ASB8
    Serial number
    LA33302070
    Bought from
    ABT
    Bought
    Nov 16, 2005, about then
    Where
    Mt. Prospect, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 44, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  97. No one hurt

    Made Sep 3, 2012, sent to the company Sep 11, 2012, published by CPSC Sep 25, 2012

    The product, in the report: Frigidare Side by Side silver refrigerator. Not Stainless

    At 2 am this morning I heard an electrical arcing sound coming from the kitchen. As I enter the kitchen I could smell electrical burning and see visible flame coming from the back of my refrigerator. I disconnected the power and pulled the fridge away from the wall. The starter relay for the compressor was all burnt up as well as some of the foam insulation in the compressor housing.

    Model
    FRS26KF6EM5
    Serial number
    4A70524908
    Bought from
    Sears
    Bought
    May 1, 2007
    Where
    Wallingford, Connecticut: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  98. No one hurt

    Made Jul 16, 2012, sent to the company Jul 27, 2012, published by CPSC Aug 10, 2012

    The product, in the report: Frigidaire/Electrolux gallery series side by side refrigerator

    Frigidaire/Electrolux side by side refrigerator Gallery Series model GLRS 267zcw1 Serial # la 33506589 This refrigerator bought in 2003 just caught on fire. The unit has never been repaired or touched and worked fine until this past Friday when I opened the refrigerator door and there was a popping noise and flames started shooting out of the upper left wall, the light was still on so that didn’t appear to be the issue. The entire inside of the refrig and freezer areas were covered in a thick black ash and apparently the fire or rather the heat had been going on for quite a while as some of the plastic bottles that were on the shelf had melted and a bottle of [REDACTED] chocolate was boiling over! The fire department said they had never seen or heard or anything like this and the insurance adjusters had never heard of this either. I contacted frigidaire and since the unit was out of warranty they did not seem to care. They told me if I really wanted to know why the unit caught on fire they would set up a service call at my expense to let ME know why, I told them I didn’t care why but I thought that they should care! We were extremely lucky the entire house did not burn down as I was up late and decided to get a drink and fortunately opened the refrig door at 11:30pm otherwise the family would have been upstairs asleep!

    Model
    Glrs267zcw1
    Serial number
    La33506589
    Bought
    Jan 1, 2003, about then
    Where
    Nashville, Tennessee: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire/Electrolux, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  99. Hurt, no treatment

    Made Jul 11, 2012, sent to the company Aug 21, 2012, published by CPSC Sep 5, 2012

    The product, in the report: side by side refrigerator/freezer

    (7/1/2012) The consumer stated that ice cube maker started giving crushed ice instead of cubes. His wife had pulled out the dispenser and immediately yelled out. When she viewed her right hand, there was a blister on it. She did not receive any medical treatment. A mark still remains on her right hand, which resulted from the blister. It is believed that the wife may have come in contact with the electric motor portion of the ice maker. (7/3/2012) The consumer contacted the retailer and their rep. (name unknown) indicated that a manager was not able to speak with him at that time and it was recommended that the consumer contact the manufacturer himself. The manager from the retailer contacted the consumer 2 days later and he referred him to (800) 944-9044 or (706) 860-4110. After calling those numbers, he spoke with a rep (name unknown), who took a complaint from him. The rep. later advised the consumer that she was transferring him over to their Litigation Dept. The consumer left a voice message on the automated system for that dept.. (1 week later) He received a letter from the manufacturer on what he had reported.

    Nothing else transpired.

    Model
    LGUS2642LP1
    Serial number
    4A14112890
    Bought from
    Lowe’s, New York
    Bought
    Apr 18, 2012
    Where
    Syracuse, New York: Unspecified
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  100. No one hurt

    Made Jul 10, 2012, sent to the company Aug 30, 2012, published by CPSC Sep 14, 2012

    The product, in the report: It is a side by side Icebox.

    The consumer stated that she came in her home and noticed a burning odor in her home. She stated that she looked around to see what was burning and found that the smell was stronger around her freezer box. The consumer stated that she turned off the the whole icebox (it is a side by side).

    The consumer stated that she contacted the manufacturer for assistance and they referred her to a technician. She stated the technician and he came to her home on 07/09/2012. The technician informed the consumer that the manufacturer informed him that the insulation that was installed inside the freezer box melts when it gets to a certain temperature. The technician confirmed that the insulation had melted and that the burning odor was being emitted by the insulation.

    She stated that the technician informed her to keep the freezer on because he needed it for it to be on for him to replace a part.

    The consumer stated that she was concern because she was unaware of what chemicals were being emitted by the insulation. The consumer was concern because she was not aware whether the chemicals could be toxic to her and her children.

    The consumer stated that there were no damages to her home, except for the smell that has not dissipated. The consumer stated that she had to trash of all the food that was in the freezer.

    The consumer believes that this product should be investigated.

    Model
    LFUS2613LF3
    Serial number
    4A11311469
    Bought from
    Lowes, Oklahoma
    Bought
    Jun 3, 2012
    Where
    Chouteau, Oklahoma: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Nov 4, 2026 and checked Nov 4, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Refrigerators

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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