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Cuisinart food processors

231 reports to CPSC, the latest made Aug 27, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 231reports to CPSC
  • Aug 27, 2026the latest report was made
  • Jun 19, 2011the earliest
  • 0with the company’s comments
Brand
Cuisinart
Maker
CONAIR CORPORATIONMakers, importers or sellers, as the reports name them
Product
Food processorsCPSC’s product type: Food Processors (code 275), in Kitchen: Appliances
Other ways the reports write the brand (36)

“Cusinart”, “Cuisinart Mini Prep Plus”, “CUSISNART”, “Cuisanart”, “Cuisenart food processor”, “Cuisinart 14 cup Food Processor”, “Cuisinart DFP-14 blade”, “Cuisinart DLC2007N”, “Cuisinart Essentail FP8 and Cuisinart [REDACTED]”, “Cuisinart FP-100TX Stainless Steel Chopping Blade”, “Cuisinart Food Processor”, “Cuisinart Mini Prep”, “Cuisinart Mini Prep DLC 3ACHC”, “Cuisinart Mini Prep Food Processor”, “Cuisinart Mini-Prep Food Processor”, “Cuisinart Mini-Prep Plus”, “Cuisinart Mini-Prep Plus DLC-2A”, “Cuisinart Mini-Prep Plus Processor CGC-2 Series”, “Cuisinart Mini-Prep Plus Processor Model DLC-4CHB”, “Cuisinart Mini-Prep Plus food processor”, “Cuisinart Mini-Prep Processor, Model DLC-1, Serial# 30928”, “Cuisinart Power Blend Duet”, “Cuisinart Smart Power Duet”, “Cuisinart food processor Model DLC-5 TX (type 25)”, “Cuisinart mini prep plus”, “Cuisinart mini-prep plus”, “Cuisinart/Conair”, “Cuisine Art”, “Cusinart DFP-14BCN”, “Cusinart Mini Chopper/Model DLC1 S”, “Cusiniart”, “Quisinart”, “cuisinart ev 11 series, model 86279-02592”, “cuisinart food processor”, “cuisineart” and “cusinart”

By month

3 reports from September 2025 to August 2026; the most in August 2026, 1. 228 earlier reports, since June 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
August 20261
May 20261
December 20251
August 20251
March 20251
January 20251
August 20241
November 20231
February 20232
December 20222
October 20222
July 20221
January 20221
November 20211
August 20211
May 20211
January 20211
November 20201
October 20202
August 20204
June 20201
January 20201
September 20191
March 20191
December 20183
September 20181
August 20181
May 20182
March 20181
February 20182
December 20171
October 20173
July 20174
June 20173
May 20171
April 20177
March 20178
February 20176
January 20177
December 2016104
November 20161
August 20161
July 20163
June 20162
May 20161
March 20161
January 20162
December 20152
November 20153
September 20151
March 20152
January 20152
December 20141
November 20141
September 20141
May 20141
April 20141
March 20142
February 20142
January 20143
July 20131
June 20131
May 20131
December 20122
November 20121
September 20121
July 20122
March 20121
February 20121
November 20111
June 20111

How badly anyone was hurt

  • Emergency room 6 CPSC: Injury, Emergency Department Treatment Received
  • Seen by a doctor or nurse 2 CPSC: Injury, Seen by Medical Professional
  • First aid 6 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 5 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 172 CPSC: Incident, No Injury
  • No incident, no one hurt 9 CPSC: No Incident, No Injury
  • Not said 31 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. First aid

    Made Aug 27, 2026, sent to the company Sep 2, 2026, published by CPSC Sep 17, 2026

    The product, in the report: Cuisinart Mini-Prep Plus food processor, Model DLC-2A

    I was using a Cuisinart Mini-Prep Plus food processor, Model DLC-2A, during normal use to chop/grind food. After processing the food, I attempted to eat the food. I suddenly realized that something extremely hard was in my throat and immediately knew it was not the soft food I was eating. I immediately bent over and, trying not to swallow the hard object, began gagging in an attempt to expel it from my throat. Fortunately, I was able to gag the object out of my mouth. I discovered that it was a hard, elongated piece of material. Upon examining the food processor and blade assembly, I discovered that the piece appeared to have broken off from the blade assembly and had become mixed into the food.

    Had the broken piece reached my throat and presented a serious potential risk of injury because I could easily have swallowed it. I was extremely alarmed by the incident. I have retained the food processor, blade assembly, detached piece, and photographs documenting what occurred. This incident presented a serious risk of injury because the detached piece was in food that I was eating and could easily have been swallowed. If swallowed, the hard/sharp foreign material could potentially have caused injury to the mouth, teeth, throat, choking, or internal injury. The incident was extremely alarming because I had no indication that a component of the blade assembly had broken off and entered my food. I am reporting this as a product safety concern because a component of the blade assembly apparently separated during normal use and became a foreign object in food intended for consumption.

    Model
    Model DLC-2A
    Where
    North Las Vegas, Nevada: Home/Apartment/Condominium
    Who was involved
    Age 69, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  2. Emergency room

    Made May 27, 2026, sent to the company Aug 10, 2026, published by CPSC Aug 24, 2026

    The product, in the report: Cuisinart 12 cup food processor Model: CFP-24DCNGMPC

    I purchased a Cuisinart 12 cup food processor (model number CFP-24DCNGMPC) in November 2025. When I first used the slicing attachment the end of November, I sliced my thumb and ending up in the emergency room. I did nothing about it because I thought the injury was due to negligence on my part but my thumb was again cut fairly severely the next time I used my Cuisinart food processor with the slicing attachment. After several e-mail correspondence with Cuisinart, I was told that they would replace my Cuisinart Food Processor with another food processor that is exactly the same as the one that I believe is unsafe. I am concerned because the knob to remove these attachments is about 1 inch and it abuts the extremely sharp slicer. I decided it makes no sense to exchange one unsafe food processor for another exactly the same unsafe food processor so I declined Cuisinart’s offer. I am concerned that this is an unsafe appliance and I doubt that I am the only person who has been injured in removing the slicing attachment from the processor Thank you for anything you can do. [REDACTED]

    The first incident occurred on 11/25/2025 and resulted in an ER visit The second incident occurred on 5/4/25. The laceration was not as severe as the first one but there is still numbness almost a month later.

    Model
    CFP-24DCNGMPC
    Bought
    Nov 1, 2025, about then
    Where
    Unspecified: Unspecified
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  3. No one hurt

    Made Dec 31, 2025, sent to the company Jan 6, 2026, published by CPSC Jan 21, 2026

    The product, in the report: This is a Cuisinart Food Processor.

    While using my Cuisinart Food Processor Model #CFP-24DCNPC , I was using the Pulse function, the motor would not stop. The Stop button did not respond. After unplugging and re-plugging, the unit immediately started running without any buttons being pressed. I also noticed a plastic/electrical odor. I believe this is an internal electrical failure.

    Model
    CFP-24DCNPC
    Serial number
    D/C: 4021
    Where
    Post Falls, Idaho: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Aug 21, 2025, sent to the company Aug 26, 2025, published by CPSC Sep 10, 2025

    The product, in the report: Food Processor

    My wife was using the Cuisinart Food Processor to mix flour and butter. She started to hear an unfamiliar noise as the machine was mixing up the two ingredients While the machine was running flames started to come out of bottom of the unit. She immediately shut down the processor and my son took the unit outside and put the fire out.

    Model
    DFP-14BCN
    Where
    Arlington, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Mar 13, 2025, sent to the company Mar 18, 2025, published by CPSC Apr 1, 2025

    The product, in the report: white Cuisinart prep plus 11 cup food processor. with a recalled chopper blade , serrated vegetable slicer blade (same style and problem as recalled blade.) dough blade and grater blade

    I have a Cuisinart food processor whose chopper blade has been recalled and replaced. My complaint is that this same model has a shredder blade that has the very same type of blade and pieces of this blade have done exactly what the other blade was recalled for. I noticed this when I was examining my blades. I brought it to the attention of the person who was working at the replacement blade center but his said that the recall was only for the chopper blade. I asked him to report it but I do not feel comfortable trusting that he did. As a consumer with a blade that is not recalled and missing chunks of metal from the blade I am sickened to think that I served metal blade chunks to my family. please note that this blade intended use is for slicing vegetables and has only been used as such ,washed and dried by hand and gently used. My machine model number is DLC-2011N and the blade I’m reporting is DLC-8 DLC-10 CUISINART DLC-844TX 4MM made in china

    Model
    DLC-2011N
    Serial number
    60818 k
    Where
    germfask, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Jan 7, 2025, sent to the company Jan 10, 2025, published by CPSC Jan 27, 2025

    The product, in the report: Cuisinart 14-Cup Food Processor (Model DFP-14BCN)

    I would like to report a serious and dangerous small appliance malfunction that occurred with a Cuisinart 14-Cup Food Processor (Model DFP-14BCN).

    We purchased this food processor just under 6 years ago. On average, we use it once every other week. We have had no problems with it in the past. The appliance sits on a marble countertop with plenty of space around it. It was plugged in as usual, but it was clearly turned off at the time of the malfunction. It had last been used 24 hours prior.

    During the afternoon of January 6, 2025, the food processor suddenly turned on. The blade spinning noise was heard by multiple people in the house who went to the kitchen to investigate. A few seconds later, the appliance started to emit heavy gray smoke and the scent of burning plastic. We quickly unplugged it and placed it outside in the snow. While moving the appliance outside, it was noted that the underside metal components were glowing red and sparking.

    Afterwards, we checked the standard electrical socket that the appliance was plugged into in the kitchen wall and found no damage or abnormalities. There was no lightning outside or any other obvious external cause. No other electrical devices in the house were affected, and no house circuit breakers tripped.

    To be frank, if we had not been home at the time, this event could have easily started a house fire. Luckily there were no injuries.

    Model
    DFP-14BCN
    Bought from
    Amazon.com Services, Inc
    Bought
    Feb 15, 2019
    Where
    Cincinnati, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 44, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Aug 16, 2024, sent to the company Aug 23, 2024, published by CPSC Sep 9, 2024

    The product, in the report: Cuisinart Manual Food Processor

    I used a Cuisinart Prep Express food processor to make salsa. I bought it at HSN 9/2023 and used it twice. While eating my salsa, I saw a small metal blade in the salsa that was on my chip. Luckily I didn’t eat it.

    Model
    Cuisinart Prep Express
    UPC
    ?
    Serial number
    ?
    Bought from
    Home Shopping Network HSN
    Bought
    Sep 4, 2023
    Where
    Oxford, Connecticut: Home/Apartment/Condominium
    Who was involved
    Age 73, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  8. First aid

    Made Nov 11, 2023, sent to the company Nov 14, 2023, published by CPSC Nov 29, 2023

    The product, in the report: Mini food processor

    The plastic part of blade is cracking and could break loose in food and/or blade could come loose while handling.

    Model
    DLC-2A
    Serial number
    3620 y u ?
    Bought from
    Amazon
    Bought
    Dec 1, 2022, about then
    Where
    Henderson, Nevada: Home/Apartment/Condominium
    Who was involved
    Age 43, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  9. No one hurt

    Made Feb 19, 2023, sent to the company Feb 24, 2023, published by CPSC Mar 10, 2023

    The product, in the report: Cuisinart Elemental 8 Food processor. Comes with 8-cup work bowl, work bowl cover with pusher, metal chopping/mixing/dough blade, thin reversible metal slicing & shredding disc, medium reversible metal slicing & shredding disc, base with stem adapter and instruction/recipe book

    Our Cuisinart Food Processor FP-8 chopping/mixing/dough blade has developed cracks over time. They appear in several places on the blade shaft, where the plastic meets the metal blades. I noticed the cracks yesterday, 02/18/2023, while cleaning the parts. My partner used the food processor the previous night to chop the ingredients for mushroom soup. She is the only person who uses the machine. She is extremely careful and meticulous, and she always uses it according to the manufacturer’s instructions. We received this food processor as a Christmas gift in December 2017. There have been no injuries (so far!), but we are concerned about our safety. It looks as though shards of plastic could break off into the food and the spinning blades could break off with further use.

    Model
    FP-8
    Serial number
    3317
    Where
    Pawtucket, Rhode Island: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  10. No incident, no one hurt

    Made Feb 3, 2023, sent to the company Feb 13, 2023, published by CPSC Feb 28, 2023

    The product, in the report: Cuisinart “CGC-4PC5 4-Cup Mini-Prep Plus” food processor. The base/motor housing is silver-tone. Dimensions approximately 10”H x 5” W x 7” D.

    This is a follow-up to an email I sent to Cuisinart, the manufacturer of the product. While I copied CPSC in that email, I’m also following up by submitting this form. This is what I sent them/you:

    >>Having just spoken with someone from your Customer Service phone line, I have been redirected to your departments. This might also require involvement from your Legal Department.

    I have a Cuisinart M/N CGC-4PC5 “Mini-Prep Plus Food Chopper”, S/N 3117Y, purchased at the local Costco back on 11/13/17. We use this device infrequently, for smaller food prep jobs, as we also have one of the larger Cuisinart food processors. So while it is 5 years old, it’s also received light use since it was acquired.

    Yesterday, after my wife used the device to chop up an onion, I was cleaning it and noticed cracks in the “SmartPower” blade near where one of the cutters is mounted in its plastic housing. These cracks are now large enough to see with the naked eye. I caught it in time, but was concerned enough to take some photos after I finished washing and drying it, and they are attached below.

    One of your customer service people tried telling my wife (paraphrasing) that if “you’re not comfortable using the product, stop using it. If you want to buy a replacement blade, it will cost $27. But the device is five years old and out of warranty.” When I called in a couple of hours later, I was told roughly the same thing and advised to write to these email boxes.

    I want to make the point that THIS IS A SAFETY ISSUE. And Cuisinart has addressed a very similar safety issue with some of its older, larger food processors (in 2013 and 2016), involving the Consumer Product Safety Commission, and possibly product liability lawsuits that resulted in a mass recall of those cutter blades. I know, because we ourselves had to suspend use of our food processor device until Cuisinart could replace that blade assembly.

    I’m not the kind of engineer that designs products such as food processors, but I am an engineer, and I can recognize a potential safety hazard like this when I spot it, wherein a device spinning a blade assembly at multiple hundreds of RPMs, and having said blade assembly suddenly and catastrophically fail, could see the blade slice through the plastic canister, potentially injuring (or even killing) the operator.

    Again, look closely at the photos, which were taken (as the metadata will verify) yesterday evening, 2/02/23. One picture is worth a thousand lawsuits. And I’m forwarding six of them (photos, not lawsuits).

    This email necessitates a response from someone high enough in your organization to recognize the seriousness of the situation. In case I haven’t made it clear enough, let me restate it bluntly: this is a ticking time bomb for you and for however many of your customers still own and use this blade assembly, regardless of the particular device models it came with. This should not be a situation where Cuisinart circles the wagons and stonewalls until someone – or their child – loses a limb or severs an artery.

    I await your timely response. Thank you.

    Model
    CGC-4PC5
    Serial number
    3117Y-C
    Bought from
    Costco Warehouse #1042 (Redwood City, CA)
    Bought
    Nov 13, 2017
    Where
    EMERALD HILLS (Redwood City), California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  11. Seen by a doctor or nurse

    Made Dec 21, 2022, sent to the company Dec 29, 2022, published by CPSC Jan 13, 2023

    The product, in the report: Cuisinart Kitchen Central, Model CFP-400

    I was cleaning Cuisinart food processor, model CFP-400, when “unlocking” the blade from the sheath, my index finger came into contact with the blade as I was twisting and resulted in a major cut to my finger, requiring 3 stiches and now I fear I have permanent nerve damage in the finger. This is a HORRIBLE design in several ways.

    Model
    CFP-400
    UPC
    086279180810
    Bought from
    Bed Bath and Beyond
    Bought
    Apr 27, 2022
    Where
    Largo, Florida: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  12. No incident, no one hurt

    Made Dec 5, 2022, sent to the company Dec 7, 2022, published by CPSC Dec 21, 2022

    The product, in the report: Food Processor that is marketed as a chopper grinder

    This is a concern I have about a safety issue of a food chopper/grinder made by Cuisinart. Cuisinart has had a recall of another type of food processor for a similar blade issue.

    Model
    CH-4DC
    UPC
    86279 02578
    Serial number
    50423CY
    Bought from
    Bed Bath and Beyond
    Bought
    Dec 29, 2015
    Where
    Naperville, United States: Home/Apartment/Condominium
    Who was involved
    Age 75, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart/Conair, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  13. First aid

    Made Oct 27, 2022, sent to the company Oct 31, 2022, published by CPSC Nov 15, 2022

    The product, in the report: Cuisinart Kitchen Central 3-in-1 Food Processor, grey, (500 watt motor base with three attachments: 1- Blender; 2- Food Processor with two disk blades for slicing and one base blade for food emulsification; 3-Juice extractor to process juice from fruits and vegtables.) https://www.cuisinart.com/globalassets/catalog/appliances/food-processors/kitchen-central-3-in-1-food-processor/cfp-800.pdf

    Cuisinart 3-in-1 Food Processor, Model CFP-800 – D/C 3121A, SAFTY MATTER due to sharp pour spout on the JUICER attachment, of the Cuisinart 3-in-1 Food Processor – The Juicer pour spout can cause serious injury as the metal pour tip is a sheer, thin metal and cuts skin easily. On 27Sep22, and my husband, unboxed the Cuisinart 3-in-1 processor, and washed the washable parts (three attachments) as indicated in the literature, with warm soapy water. When he washed the juicer attachment his hand and fingers grazed across the Juicer Pour Spout on the juicer attachment and his finger and hand were both sliced open. We quickly cleaned, wrapped the cut and dressed the injury with medical dressings. We applied pressure to stop bleeding and bound it with medical dressings and tape to stop bleeding. He did not seek treatment from a medical office as we are both trained in basic first aid and I was an EMT. The item was brand new, we carefully read the care instructions and washed the detachable parts prior to attempting to use any part of the unit. The incident that occurred involved the JUICER ATTACHMENT POUR SPOUT. The pour spout is made of a very thin sheer piece of metal, the pointed spout “IS NOT” Smooth, nor Beveled, nor Rolled and is very sharp if you graze your skin across it while cleaning it or while using it. Additionally, the pour spout tip has a slight swivel in the spout which may also have cause the injury while handling this attachment.

    “I contacted Cuisinart om 24 Oct 2022, and reported this. I was contacted by a Cuisinart person on 26 Oct 2022, but I did not feel that I was take seriously. I was hoping they cared enough to stand behind their product and assure me that it would be assest and get a replacement. I suggested that they replace the Juicer attachment pour spout with a thicker mil or better quality of metal (not so thin) or change the part to a plastic pour spout. “ The rep told me to send it back and they’d send me a new one. I told here it’s a design problem and a safety matter, and that a new appliance would have the same problem.

    Model
    CFP-800
    UPC
    0400850100019
    Serial number
    D/C 3121A
    Bought from
    Kohl’s Online
    Bought
    Sep 25, 2022
    Where
    CONNEAUTVILLE, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 63, Unspecified
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  14. No incident, no one hurt

    Made Oct 10, 2022, sent to the company Oct 13, 2022, published by CPSC Oct 27, 2022

    The product, in the report: Product is the Cuisinart Elemental Food Processor, Model #FP8SV, Serial 1317.

    I almost swallowed a screw while eating something we made using our Cuisinart food processor. A couple of weeks later when cleaning the food processor bowl in the sink we discovered a second screw (identical to the first). In trying to find where the screws were coming from, we noticed that there were two open screw holes in the motor housing. No injury occurred but I could have broken a tooth or worse, swallowed the screw.

    Model
    Model #FP8SV
    UPC
    none
    Serial number
    Serial #1317
    Bought from
    homedepot.com
    Bought
    Aug 15, 2017
    Where
    Waldoboro, Maine: Home/Apartment/Condominium
    Who was involved
    Age 71, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  15. No one hurt

    Made Jul 5, 2022, sent to the company Jul 8, 2022, published by CPSC Jul 22, 2022

    The product, in the report: See my previous entry

    On 12/20/21, via Amazon.com we bought a Cuisinart DFP-14BCNY 14-Cup Food Processor. Since then, two s-blades have cracked, one today, the other about four months ago. We learned that you previously recalled other Cuisinart s-blades and we are concerned the problem is occurring again.

    Model
    DFP-14BCNY
    UPC
    ?
    Serial number
    3121
    Bought from
    Amazon.com
    Bought
    Dec 20, 2021
    Where
    Peachtree Corners, Georgia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  16. No one hurt

    Made Jan 3, 2022, sent to the company Jan 5, 2022, published by CPSC Jan 20, 2022

    The product, in the report: Food Processor

    I was using a Cuisinart food processor, model # EFP-14DC. I had the grating disc in place and was grating a block of mozzarella cheese using the pulse function on the food processor. The machine seemed to be laboring so i removed the cover and checked to make sure the cheese hadn’t balled up. Everything appeared to be ok so I replaced the cover and pressed the pulse function again and the processor started working. Almost immediately, the cover broke off and several pieces of the cover and the bowl flew across the kitchen. The processor had stopped as soon as the cover broke but not before the pieces flew about. The plastic pieces were approximately 2.25 to 2.5 inches long and each had sharp points on both ends. One of the release buttons on the cover and a spring also had come off. I was not injured and no one else was in the room but I feel that the potential for a serious injury, particularly to eyes, could have occurred if a person had been in the path of the broken pieces. I have always used my Cuisinart food processor with the assumption that the machine would not operate if the cover or the blades were not correctly in place and this safety measure protected the user from any possibility of injury. I feel that the safety measures failed and that is why I am filing this report.

    Model
    Model # EFP-14DC
    Serial number
    20510
    Where
    Rogersville, Missouri: Home/Apartment/Condominium
    Who was involved
    Age 77, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  17. No incident, no one hurt

    Made Nov 19, 2021, sent to the company Dec 16, 2021, published by CPSC Jan 3, 2022

    The product, in the report: Cusinart DLC-2A food Processor and replacement blade part DLC-2ACBN provided by Cusinart.

    Cusinart customer support is not resolving a safety and usability issue with a replacement food processor blade that does not fit the unit. Their “correct” part does not fit. The unit is not usable as the blade rattles around inside of the unit or the top cannot be closed.

    Model
    DLC-2A
    Serial number
    4118y
    Bought from
    Walmart
    Bought
    Nov 1, 2019, about then
    Where
    Encinitas, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cusinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  18. No one hurt

    Made Aug 3, 2021, sent to the company Aug 5, 2021, published by CPSC Aug 19, 2021

    The product, in the report: This is a Cuisinart DLC-7P food processor and the blade being used was the steel chopping blade

    Was chopping fruit in my Cusinart DLC-7P food processor and heard a noise. I noted the replacement steel blade (from a former recall) had cracked the plastic betweent the blades

    Model
    DLC-7P
    Serial number
    A0581028
    Where
    Nipomo, California: Home/Apartment/Condominium
    Who was involved
    Age 78, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  19. No one hurt

    Made May 15, 2021, sent to the company May 18, 2021, published by CPSC Jun 2, 2021

    The product, in the report: Cuisinart DLC-10 chopping blade for food processor. Model DLC-10, FP-100TX12A

    We received a replacement chopping blade for our Cuisinart food processor when the riveted blade was recalled in December 2016. We just noticed today, that the replacement blade housing is beginning to crack. This replacement was supposed to prevent the potential for laceration, but we are worried that this blade will also separate and send shrapnel across our kitchen.

    Model
    DLC-10, FP-100TX12A
    UPC
    unknown
    Serial number
    none
    Bought from
    Directly from Cuisinart USA
    Bought
    Jan 11, 2017, about then
    Where
    Elk Grove, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  20. No one hurt

    Made Jan 10, 2021, sent to the company Jan 28, 2021, published by CPSC Feb 11, 2021

    The product, in the report: 4 cup chop/grind food prep

    The blades on my food processor housing are cracking I have been ignored on two separate occasions when I asked for them to replace the blade unit

    Model
    cgc-4
    UPC
    ?
    Serial number
    91218
    Bought from
    Big lots
    Bought
    Feb 1, 2018, about then
    Where
    abingdon, Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  21. No one hurt

    Made Nov 3, 2020, sent to the company Nov 13, 2020, published by CPSC Nov 30, 2020

    The product, in the report: Cuisinart Mini-Prep Plus food processor Model CGC-4PC5 Engraved on the bottom is “1518Y U”

    I own a Cuisinart Mini-Prep Plus food processor, model number CGC-4PC5. While cleaning it after use recently, I discovered cracks in the blade assembly one of which is at the base of where the metal blade attaches to the plastic spindle. I use this product to chop small quantities of food, usually vegetables. No injuries happened, but I’m concerned that the blade assembly could break while in use. Given that the blades rotate at high speed, I’m concerned about the potential for injury.

    Model
    CGC-4PC5
    Serial number
    1518Y U
    Where
    Petaluma, California: Home/Apartment/Condominium
    Who was involved
    Age 54, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  22. No one hurt

    Made Oct 22, 2020, sent to the company Dec 1, 2020, published by CPSC Dec 15, 2020

    The product, in the report: Cuisinart Food Processor, Pro Custom 11

    I bought a new Cuisinart food processor: the Pro Custom 11. When I tried to use it to make bread crumbs from toasted bread, the blade went flying off the spindle. Luckily it stayed inside the plastic container, but it was running at full speed, so I can only believe this is quite dangerous. I contacted the manufacturer and they sent me a replacement container and blade, though I didn’t believe that would fix the problem. It didn’t. I decided to again make bread crumbs, to test the new parts, and the exact same thing happened (this was 6 weeks later once the new parts arrived). I’ve written to them again, and am waiting for a response, but there must be something critically wrong with this model. I made a video of it occurring (since it did it repeatedly, I was able to capture it), but this website won’t let me upload a video file.

    Model
    DLC-8SBCY Pro Custom 11
    Bought from
    Macys.com
    Bought
    Jul 4, 2020
    Where
    Chevy Chase, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 57, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  23. No incident, no one hurt

    Made Oct 2, 2020, sent to the company Nov 4, 2020, published by CPSC Nov 19, 2020

    The product, in the report: Cuisinart 4-cup mini-prep plus processor. Model CGC-4PC5

    While cleaning the blade assembly on my Cuisinart 4-cup processor, I noticed cracks where the blade is incorporated into the plastic shaft.

    Model
    CGC-4PC5
    UPC
    Na
    Serial number
    70320Y
    Bought from
    Costco
    Bought
    Jul 16, 2017
    Where
    Spokane Valley, Washington: Home/Apartment/Condominium
    Who was involved
    Age 55, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  24. No one hurt

    Made Aug 28, 2020, sent to the company Sep 25, 2020, published by CPSC Nov 10, 2020

    The product, in the report: Cuisinart food processor, model FP-12N

    My Cuisinart food processor, model FP-12N, has a safety interlock which is supposed to prevent operation unless the parts are correctly assembled. In fact, the lid can be only partially inserted and the motor will operate. This could expose the user to the highly dangerous blade.

    Model
    FP-12N
    Serial number
    61105Y
    Bought from
    Amazon
    Bought
    Aug 1, 2018, about then
    Where
    Northridge, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  25. No one hurt

    Made Aug 24, 2020, sent to the company Sep 29, 2020, published by CPSC Nov 10, 2020

    The product, in the report: Cuisinart food processor pro classic

    Steel blade broke while grating cheese. Metal piece tore up bowl and could’ve caused an injury if I would not have noticed the piece of metal.

    Model
    Pro Classic dlc-10S
    Where
    Marietta, Georgia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  26. No one hurt

    Made Aug 14, 2020, sent to the company Oct 14, 2020, published by CPSC Oct 8, 2020

    The product, in the report: It is the Cuisinart Custom 14, DFP-14BCN. Black bottom and buttons, black base where work bowl attaches, stainless steel cladding on sides and front. This is the unit that was previously recalled by the CPSC for dangerous, riveted blades that were coming apart. Model DFP-14BCN - Custom 14

    I was using my food processor, a Cuisinart DFP-14BCN, which was already under a previous recall by the CPSC due to an unsafe riveted blade.

    In this case, the [REDACTED] work bowl is secured to the lid by two lips or tabs. This keeps the lid locked on and to keep your hands away from spinning blades.

    I had the slicing blade installed, the lid locked in place and was thinly slicing lettuce when the rear of the bowl shattered at the safety lip / tab causing the lid to fly off the machine while the blade was still spinning. Thankfully I moved my hand away as I could have been cut.

    Bits of [REDACTED] / plastic shrapnel hit me and ended up in the food in the work bowl.

    When I bought the unit, I also bought a second work bowl. I pulled it out of the cabinet and was prepared to use it. Upon close examination of the bowl, there is a crack that has formed in the [REDACTED] under this rear lip / tab on the second bowl. Thus, using it means it will probably suffer the same failure.

    Cuisinart / Conair Corporation must be aware of this fact because they have redesigned their bowls with 4 lips / tabs now. One front and rear, one on each side. Mine only has them front and rear.

    I reached out to Cuisinart telling them what happened and that I expected the bowls to be replaced, since there is obviously a manufacturing defect given that the second bowl has a crack in the same location.

    Their response was to buy another bowl from them of the same type.

    Model
    DFP-14BCN - Custom 14
    Serial number
    TO 27368
    Bought from
    Amazon
    Bought
    Jun 11, 2013, about then
    Where
    West Mifflin, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 50, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  27. No one hurt

    Made Aug 13, 2020, sent to the company Oct 14, 2020, published by CPSC Oct 6, 2020

    The product, in the report: Cuisinart food processor Model DLC-8S

    Summary: Cuisinart DLC-8S Pro spring rusts and falls into food

    This involves a Cuisinart DLC-8S Pro Custom 11-Cup Food Processor (aka DLC-8S) bought from Amazon (as the seller) on May 5, 2015 and a replacement Cuisinart DLC-839ATX-1 Detachable Stem bought on Amazon Market on July 29, 2019. Both stems failed with the internal spring rusting and spring bits falling into the food. Some of the spring fragments were crescent shaped and could easily puncture the intestines if swallowed. When the original stem failed I figured it was a problem with a single batch of springs and I didn’t bother reporting it. I just bought a replacement stem. This is now the second time this happened and it looks like a much more pervasive problem. Since this is a metallurgy problem, it is entirely possible it is exacerbated by my dishwashing detergent. I believe I’ve used [REDACTED] brand powder throughout the lifetime of these two stems. The stem was always washed vertically, hole side down with the stem placed over a tine in the dishwasher.

    Model
    DLC-8S
    Bought from
    Amazon
    Bought
    May 5, 2015
    Where
    Fremont, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  28. No one hurt

    Made Jun 30, 2020, sent to the company Jul 28, 2020, published by CPSC Aug 11, 2020

    The product, in the report: Elemental 13 cup food processor

    I own a Cuisinart Elemental 13 cup food processor. The handle of the large work bowl broke and the spring loaded spear that drops into a hole in the motor base fell out of the handle. That spear can now be used to operate the food processor without a lid, or even without a bowl. I don’t want a spinning, uncovered blade in my kitchen, children or no children around. What held the handle of the bowl together is one small screw mounted in a plastic thread. With minimal use, the thread for the screw broke and the handle fell apart.

    Model
    FP-1300
    Serial number
    61128
    Bought from
    Williams Somona, Illinois
    Bought
    Feb 11, 2019
    Where
    Chicago, Illinois: Unspecified
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  29. No one hurt

    Made Jan 24, 2020, sent to the company Mar 3, 2020, published by CPSC Mar 17, 2020

    The product, in the report: Cuisinart Food Processor MFP-108DC

    I have a Cuisinart Food Processor ; Model # MFP-108DC The Blade assembly is cracked and has popped off the shaft at least once. I have tried to contact Cuisinart numerous times and have never talked to a live person. Each time that I called I was on hold for over 10 minutes and at least 20 minutes one time.

    I noticed that the MFP-107 was recalled, but cannot even find a reference to the MFP-108 model on their web site.

    I no longer believe that this product is safe.

    Has it been recalled? Have there been other complaints reported to CPSC?

    Model
    MFP-108DC
    Serial number
    40324Y
    Bought from
    TJ Maxx, New Jersey
    Bought
    Feb 20, 2018, about then
    Where
    West Milford, New Jersey: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  30. No one hurt

    Made Sep 18, 2019, sent to the company Sep 27, 2019, published by CPSC Oct 11, 2019

    The product, in the report: Chopping blade for Cuisinart Mini-Prep Plus model DLC2A food chopper..

    After chopping rhubarb for a pie I noticed a piece of plastic about an inch and a half long and an eighth of an inch wide while putting the mix into the pie plate. The piece had cracked and come off of the blade housing. If I hadn’t noticed it someone might have choked on it or possibly broken a tooth. The blade has stayed in tack but I don’t dare use it for fear of another piece breaking off the other side if the blade. The other side of the blade is starting to crack also.

    Model
    Mini-Prep Plus DLC2A
    Bought from
    it was a gift
    Bought
    Dec 25, 2008, about then
    Where
    St. Marys, Georgia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  31. No one hurt

    Made Mar 8, 2019, sent to the company Mar 26, 2019, published by CPSC Apr 9, 2019

    The product, in the report: Silver colored Elite Collection die cast 12 cup food processor serial #12DCN

    While I was in my kitchen my Cuisinart food processor Elite Collection die cast 12 cup model (serial #12 DCN) which was plugged in but not turned on started emitting foul smelling black smoke. I ran back and unplugged it before it caught fire but much of the base had melted. I have reported this incident to the company and received a response but not a replacement. As far as I have been able to determine, this model, while recent, has already been discontinued, suggesting the company may have been aware of the danger for some time.

    Model
    Elite Collection diecast 12 cup food processor
    UPC
    ?
    Serial number
    12DCN
    Bought from
    www.ruelala.com
    Bought
    Apr 25, 2018
    Where
    North Haven, Connecticut: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  32. No one hurt

    Made Dec 22, 2018, sent to the company Feb 4, 2019, published by CPSC Feb 19, 2019

    The product, in the report: Food processor, Cuisinart ‘Prep 9’, 9 cup food processor, model DLC-2009CHBC

    Product was used to process tomatoes for tomato sauce. Metal from the blade, from under one of the rivets, cracked and was found in the sauce. It was removed before anyone could consume it.

    Model
    DLC-2009CHBC
    Serial number
    40218s
    Where
    Victoria, Canada: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  33. No one hurt

    Made Dec 17, 2018, sent to the company Feb 11, 2019, published by CPSC Feb 27, 2019

    The product, in the report: Food Processor

    This 69 year old caller is reporting that he purchased a food processor sometime maybe in 2015 and had no problems with it until around June/July 2018. The unit was always kept unplugged and in a cabinet if no in use, however in June 2018 the caller’s wife took it out of the cabinet then plugged it in and it immediately began smoking then caught fire. The caller grabbed the plug and unplugged it then threw it outside which extinguished the flames. He couldn’t estimate the flame size, it happened very quickly but it was hot enough in those few seconds to scorch his counter top. He said that he was able to restore the counter top to its original appearance with a well trusted scrubbing cleaner. There are no injuries He contacted the manufacturer who sent him a form to populate with information but he said that the form asked for his social security number and birthday which he did not feel comfortable providing to a company he was complaining about. He will keep the unit for 30 days as requested on the incident report. This unit was recalled with release# 17-050 and remedy was received by caller approximately one year ago.

    Model
    DLC-2011/DLC211C
    Serial number
    unknown
    Bought from
    Costco, Oregon
    Bought
    Jun 15, 2015, about then
    Where
    Rogue River, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 69, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  34. No one hurt

    Made Dec 7, 2018, sent to the company Feb 1, 2019, published by CPSC Feb 15, 2019

    The product, in the report: Cuisinart Mini-Prep Processor, Model DLC-1, Serial# 30928 2 speed

    The product is a Cuisinart Mini-Prep Processor, Model DLC-1, Serial# 30928 The safety concern relates to the cutting blade assembly where the metal blade attaches to the plastic hub. This plastic hub assembly is cracked on both sides of the chopping blade and it appears the metal blade could separate when processor is at operating speed. So far the blades have not separated from the hub and no injuries occurred during its use today. Cuisinart had a similar recall for chopping blade assemblies back in 2016 but this specific model number was not one of the processors listed in that recall campaign. This unit looks as if it may have a similar issue which should be investigated before someone gets injured. I stopped using the Mini-Prep and called Cuisinart about this issue. The rep I talked to at the recall phone number indicated that Cuisinart would replace the blade assembly free of charge and redirected my call to the warranty department. This representative was not interested in assisting me unless I could produce a receipt. I explained that this was a safety issue but this claim did not seem to convince her to help out in this situation and she repeated her mantra stating they would not replace it without a proof of purchase receipt (which I no longer have). My concern is how many other blades are out there in this condition that could possibly cause injury to unsuspecting consumers. I have photos of the defective parts but have not seen how to upload them for your review.

    Model
    Cuisinart Mini-Prep Processor, Model DLC-1
    UPC
    unknown
    Serial number
    30928
    Bought from
    unknown-was a gift
    Bought
    Dec 25, 2010, about then
    Where
    Eighty Four, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart Mini-Prep Processor, Model DLC-1, Serial# 30928, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  35. No one hurt

    Made Sep 20, 2018, sent to the company Sep 28, 2018, published by CPSC Oct 15, 2018

    The product, in the report: Black with chrome accents

    Cutting Blade on a DLC-1SS has a tab that broke off into food being chopped. My wife found when trying some of the food. The part that broke off is about the size of a tooth. After further inspection of the blade 1/2 cracks were obvious on both both plastic forms where the blade protrudes. I have photos if you want them

    Where
    Hamilton, Virginia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  36. No one hurt

    Made Aug 10, 2018, sent to the company Aug 17, 2018, published by CPSC Aug 31, 2018

    The product, in the report: food processor

    When using my processor to chop some vegetables i heard a strange noise sounded like metal i shut the machine off removed blade and found the blade broke off a piece at the rivet. I discarded the processed food so as to not get anyone injured if consumed.

    Model
    DLC58C
    Bought from
    gifted to me
    Bought
    Jan 3, 2016
    Where
    lowell, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  37. No one hurt

    Made May 11, 2018, sent to the company Aug 13, 2018, published by CPSC Aug 27, 2018

    The product, in the report: Cuisinart DLC-7P Processor

    We own a Cusinart DLC-7P processor. For quite some time I have noticed cracks in the metal blade. To my knowledge it is still intact but I was alerted by a friend about the recall on the blade. Please send a safe replacement blade.

    Model
    DLC-7P
    Where
    Hamilton, Canada: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  38. Emergency room

    Made May 9, 2018, sent to the company May 17, 2018, published by CPSC Jun 1, 2018

    The product, in the report: Cusinart 14 cup food processor Model DLC -7E , replacement blade received June 2017 after recall of blade in 2016

    We received a replacement blade from Cusinart for our DLC-7 model food processor in mid 2017. The blade quality is somewhat different along the cutting edge, and with limited usage, it has developed an irregular and jagged edge on it. You can not dry it with a towel without the towel sticking or catching on the barbs on the edge. While drying it on March 7 2018, the blade caught on the towel and was jerked out of my hand, and I sustained a 2 inch long laceration on my hand that required surgical repair. We never had any issues like this with the original-now recalled blade. Cusinart is going to send me another replacement blade. Hopefully it will be different quality.

    Model
    DLC-7E
    Serial number
    AO329537
    Where
    MASSILLON, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 69, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand cusinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  39. No one hurt

    Made Mar 1, 2018, sent to the company Jun 15, 2018, published by CPSC Jun 29, 2018

    The product, in the report: 14 cup Cuisinart Food Processor

    Cuisinart Food processor 14 cup. Metal pieces of the S blade is gone, cracked at the rivets on the blade housing. Not sure where the metal pieces are. Replaced the blade immediately, at my expense. That replacement blade did the exact same thing. Looked up the product on line, and saw there was a recall on the blade. Cuisinart sent me a replacement blade, which they said was re-engineered. However, now the new re-engineered blade doesn’t fit the machine. Sending this report to let you know this is a very serious fault to their design, and frustrated that my expensive unit still can’t be used.

    Model
    Model DFP 14BCN Type 33
    Bought from
    gift
    Bought
    Dec 25, 2016
    Where
    Commerce Twp, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  40. No one hurt

    Made Feb 20, 2018, sent to the company May 15, 2018, published by CPSC May 30, 2018

    The product, in the report: Cuisinart food processor. Model DLC-5BC. 7 cup capacity. Color silver. Plastic motor base and plastic motor shaft. Operating switch with three positions: “OFF”, “ON”, and “Pulse”. 120 V., 60 Hz.

    I was using my Cuisinart food processor to grate raw zucchini. Immediately after I started using it (switched to the “ON” position, grating disc in place on the motor shaft, work bowl and lid in the closed and locked position for proper operation) I heard a cracking sound, then a short creak. When I removed the processor work bowl, I discovered that the plastic on the motor shaft had failed, fracturing all the way through: back to front and top to bottom of the shaft. I was not injured, but a few jagged pieces of plastic from the shaft are missing. I’m not sure where they went, given how fast the motor shaft spins. This is a failure such that I can no longer safely operate this product. I use this processor frequently, but not for any “tough” jobs. I treat this product with kid gloves, so this hardware failure is an unpleasant surprise. It’s Cuisinart model DLC-5BC. Color silver, 7 cup capacity, 120 V., 60 Hz., Max. 5 Amps. (This model was also included in the earlier 2016 product recall, involving failure of the chopping blades at the rivets.)

    Model
    DLC-5
    UPC
    8627900905
    Serial number
    91126 E S
    Bought from
    Macy’s
    Bought
    Jan 1, 2010, about then
    Where
    Tulsa, Oklahoma: Home/Apartment/Condominium
    Who was involved
    Age 34, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  41. No one hurt

    Made Feb 12, 2018, sent to the company May 16, 2018, published by CPSC May 31, 2018

    The product, in the report: CUISINART food processor model FP12N Elite Serial RM056000and all Cuisinart models with lids like thie l8d on this machine. Blades operate with lid partially open!

    While unpacking Nd assembling for first time my new Cuisinart FP-12N Elite, 1. I accidentally pushed the “on” button, and with the lid still part way open, the blades began spinning. 2. I immediately reported it to Cuisinart customer service on February 12, 2018 via a phone call they said is recorded. 3. I also reported this product to Amazon.com because I ordered it through their web site on February 5, 2018. 4. The Amazon customer service rep told me to post a review with a video showing the problem, and I did so just moments ago, today, February 12, 2018. 5. The video on Amazon is short. I can send U a link to the 2-min video that I emailed to customerservice@cuisinart.com. 6. I am begging you, please immediately recall this product and all of the Cuisinart models that have this type of lid. Someone is going to lose their fingers!

    Model
    FP-12N Elite
    UPC
    086279080882
    Serial number
    RM056000
    Bought from
    Amazon.com
    Where
    Ellicott City, Maryland: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  42. No one hurt

    Made Dec 4, 2017, sent to the company Mar 27, 2018, published by CPSC Apr 10, 2018

    The product, in the report: Cuisinart model DFP-14BCN 14-Cup #60706cs please note that cuisinart put inspection tags over the serial number that I cannot remove

    The blade on my Cuisinart model DFP-14BCNY 14-Cup #60706cs comes detached from the stem when slicing. The blade comes to the top of the lid and has gouged out the top from hitting the lid. If I wasn’t quick to stop the machine the bade could crack the top. I have been in communication with Cuisinart several times. The machine has been sent back twice and the problem is still not fixed. Cuisinart has issued a call tag for the third time I will be sending the machine back to them. I have asked for a refund. I do believe that there is no current fix for this machine. It appears to be an issue with the stem and blade not keeping contact. I have owned another Cuisinart food processor that was 35 years old with no difficulty. [REDACTED]

    Model
    DFP-14cny #60706cs
    Bought from
    amazon
    Bought
    Nov 15, 2016
    Where
    Greenfield center, New York: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  43. No one hurt

    Made Oct 29, 2017, sent to the company Dec 15, 2017, published by CPSC Jan 2, 2018

    The product, in the report: Quisinart DLC-7 super pro whisk attachment

    I was making pureed door for a neighbor in need. While whisking potatoes, the shaft teeth broke off into the food. It would have been tragic if not noticed as the pieces were sharp.

    Model
    DLC-055
    Bought from
    On line
    Bought
    Sep 14, 2016, about then
    Where
    Waterford, Connecticut: Home/Apartment/Condominium
    Who was involved
    Age 56, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Quisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  44. No one hurt

    Made Oct 12, 2017, sent to the company Feb 22, 2018, published by CPSC Mar 8, 2018

    The product, in the report: This is a Cuisinart Mini-Prep Plus Model DLC-2A. It has three cracks around the blade area

    I noticed an article that said that some Cuisinart Mini-Prep choppers were being recalled. I went on line and the model I have was not listed. There are three cracks in the plastic base that holds the blade.

    Model
    Cuisinart Mini-Prep Plus DLC-2A ; East Windsor, NJ 08520
    Bought from
    gift
    Where
    Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart Mini-Prep Plus DLC-2A, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  45. No one hurt

    Made Oct 10, 2017, sent to the company Oct 18, 2017, published by CPSC Nov 1, 2017

    The product, in the report: food processor

    We found a small bit of broken food processor blade in food that had been processed. Close inspection of the blade showed that in fact two pieces of metal had broken off the blade. Each broken piece was from near a rivet in the blade. The food processor was a Cuisinart, model DLC-5 TX (Type 25), serial 51020EK. We discarded the broken blade.

    Model
    DLC-5 TX (Type 25)
    Serial number
    51020 EK
    Bought from
    Unknown
    Bought
    Jan 1, 2007, about then
    Where
    Arlington, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 64, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  46. First aid

    Made Jul 28, 2017, sent to the company Aug 18, 2017, published by CPSC Sep 1, 2017

    The product, in the report: Food processor

    Cuisinart (Conair)food processor DLC was involved in recall for riveted blade I waited over eight months for a replacement and when it finally came I tried to use it the new blade spins off the spindle using this new blade caused the unit to splash hot liquid on my hand as it spun off the spindle

    Model
    DFP TX11
    UPC
    I do not know
    Where
    Little egg harbor, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 66, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  47. No one hurt

    Made Jul 22, 2017, sent to the company Jul 31, 2017, published by CPSC Aug 14, 2017

    The product, in the report: I own a Cuisinart Smart Power duet FPB 5PC. I was told it was not included in the recall. However, it does have 4 rivets, AND the metal is cracked.

    I own a Cuisinart Smart Power duet FPB 5PC. I was told it was not included in the recall. However, it does have 4 rivets, AND the metal is cracked.

    I sent conair photographs of the cracked blade and they said I shouldn’t use it, but they would not replace it.

    Model
    FPB 5PC
    Bought from
    Costco, Arizona
    Where
    PRESCOTT, Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  48. Emergency room

    Made Jul 13, 2017, sent to the company Aug 21, 2017, published by CPSC Sep 5, 2017

    The product, in the report: Cusinart food processor.

    Cuisinart food processor top flew while operating with sufficient force to cause significant laceration to face requiring 8 stitches, back eye, bruising and scrapes to right upper arm. 7/7/17. The injury occurred from the broken piece or the lid or both.

    I replaced the plastic bowl top and other plastic parts approximately 2 years ago.

    Model
    Food Processor DCL10 (EorF or S)
    UPC
    Unknown
    Serial number
    Unknown
    Bought from
    Orange Tree Imports
    Bought
    Jun 10, 2015, about then
    Where
    Madison, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 70, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  49. No one hurt

    Made Jul 13, 2017, sent to the company Oct 6, 2017, published by CPSC Oct 23, 2017

    The product, in the report: small food processor

    While cleaning my Cuisinart DLC-2A/DLC-2 AC Mini-Prep Plus food processor, I noticed that a piece of plastic was hanging from the blade assembly. Further examination showed that the plastic holding the blade was cracked at several places. This is a hazard because pieces of plastic or the blade could come off during use, and injure the user.

    Model
    DLC-2A / DLC-2 AC
    Serial number
    50627 K
    Bought
    Dec 1, 2004, about then
    Where
    Spring City, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 70, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart Mini-Prep Plus, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  50. Emergency room

    Made Jun 28, 2017, sent to the company Jul 7, 2017, published by CPSC Jul 21, 2017

    The product, in the report: Cuisinart DLC-20011DHB Replacement Blade

    Received a replacement Cuisinart Blade for my DLC-2011CHB Food Processor and had difficulty getting it out of the box. The packaging is extremely dangerous with nothing covering any of the blades. I cut my thumb, deeply, requiring a trip to the emergency room and five stitches. I reached out to Cuisinart who apologized for my “accident” and felt that this was not an issue that they were responsible for. I replied to them that I hope they will RETHINK their packaging in the future.

    As a side note, it is two months later and I have PERMANENT damage to my thumb.

    Model
    DLC-2011CHB Replacement Blade
    Bought from
    Amazon
    Bought
    Dec 22, 2015
    Where
    Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 59, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  51. No one hurt

    Made Jun 6, 2017, sent to the company Aug 16, 2017, published by CPSC Aug 30, 2017

    The product, in the report: Grating blade with fixed stem and other riveted blades for Cuisinart DLC-7

    Grating blade for Cuisinart DLC7-E. After I registered for the recall for the cutting blade I went through all of my blades to check for rivets. The fixed stem grating blade had 3 rivets which held it on. These were missing and thankfully we were not aware that they had been lost into our food. I called the companies consumer help line and I was appalled to hear that I could purchase a new blade from them. They were not concerned that my family and friends could have been injured. You need to inform the public about this danger. The recall should be for all blades with rivets.

    Bought from
    Macy’s
    Bought
    Apr 1, 1982
    Where
    Saint Michaels, Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  52. No one hurt

    Made Jun 5, 2017, sent to the company Aug 16, 2017, published by CPSC Aug 30, 2017

    The product, in the report: This is a Cuisinart Mini-Prep Food Processor. The blade is a two-part plastic piece that twists apart for cleaning. The plastic ring housing the metal blade (which itself is in two parts) is cracked completely through in several places. This seems dangerous to me, especially for a food processor! The blade itself has the following stamped on it: Sharp FP-099TX. Please note this small appliance has been used very lightly and sporadically through the years. It has never been subject to extreme conditions or high heat, always hand washed and air dried before reassembling and storing on the counter top. I have photos of this problem, but your photo/file upload feature does not work either with my iphone nor with my PC laptop.

    The Cuisinart-Conair recall of Food processor blades (2016-2017) prompted a close inspection of my mini-prep food processor, also manufactured by Cuisinart. This small processor has a model number DLC-1TX, Type 21. The two part standard (but small) blade has this number stamped on one of the blades: SHARP FP-099TX. Inspection of the hollow ring housing the blade(s) reveals several cracks in the plastic that extend through the plastic completely. This small appliance has been only lightly and infrequently used through the years, always hand-washed and allowed to air dry in a semi-arid environment. This kind of breakdown should not be occurring. I am afraid the blade will come completely out of its housing, and I will discontinue use of it.

    Model
    DLC-1TX, Type 21
    Serial number
    71006 K ??
    Bought from
    Costco
    Bought
    Sep 1, 2008, about then
    Where
    Missoula, Montana: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart Mini-Prep Food Processor, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  53. No one hurt

    Made May 19, 2017, sent to the company May 30, 2017, published by CPSC Jun 13, 2017

    The product, in the report: Cuisinart Mini-prep Plus, white food processor, Model no. DLC-2A/DLC-2A serial no. 50105K. Cracked plastic blade holder.

    Noticed the cracked plastic around the blades of the food processor, Cuisinart Mini-prep Plus, model DLC-2A/DLC-2A, serial no. 50105 K, white color, while cleaning it. It had not broken. I contacted Cuisinart customer services asking if it was safe to use, and their response was that I could order a new part for $15.00. I would hope you could warn other customers of this potential defect before the blades break free and someone gets hurt.

    Model
    Cuisinart Mini-prep Plus, model DLC-2A/DLC-2A, blade has 444
    Serial number
    50105K
    Where
    Citrus Heights, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  54. No one hurt

    Made Apr 27, 2017, sent to the company Jul 19, 2017, published by CPSC Aug 2, 2017

    The product, in the report: Cuisinart Mini Prep Food Processor. White with double Hi/Low Tabs. DLC 1 SSW TX Type 21.

    I own a Cuisinart Food Processor Mini Prep DLC 1SSW TX Type 21 (discontinued 1995). The plastic surrounding the sharp processing blade is cracking. Not only is this a hazard, but food is entering the cracks and presenting an unsanitary condition.

    Model
    Mini Prep DLC 1SSW TX Type 21
    Bought
    Jan 2, 1994, about then
    Where
    Palm Harbor, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart Mini Prep Food Processor, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  55. No one hurt

    Made Apr 27, 2017, sent to the company May 4, 2017, published by CPSC May 18, 2017

    The product, in the report: Cuisinart Mini Prep Food Processing Machine

    I own 3 Cuisinart food processing machines. One is subject to the recall and I had ordered the new blade through the established process. The other 2 machines are not covered by the recall but also exhibit unsafe conditions with the blades. A 4 year old Cuisinart Mini Prep DCL 3 ACHC has a blade encased in plastic with no rivets. The plastic is cracked, the metal blade is partially sticking out of alignment from the plastic and bits of plastic and metal are missing. A 2 year old Cuisinart [REDACTED] has a blade encased in plastic with no rivets. The plastic is cracked and a bit of plastic is missing. The instructions for each machine do not state that the blades must be inspected before and after each use to be sure customers don’t ingest bits of plastic and metal. Meals are not often prepared in our home and the machines are used only 3 or 4 times a year, at holiday gatherings or family events like graduations. We are careful to follow instructions on use and cleaning of all of our appliances. I first tried to report this unsafe situation to the recall line at 877-339-2534. They referred me to the company general customer service dept at 800-726-0190 and the representative was not at all concerned that there were unsafe products. Her only interest was that I understood that I could buy a new blade, but because the machines are past the one year warranty and not covered by the recall there was not any other option. I tried a second time to warn that customers need to know they can also be hurt by blades not covered by the recall, and there was no interest. I asked for a supervisor and was told no supervisors were available. I plan to discard all 3 machines as I am appalled by the lack of quality and the lack of concern in how the unsafe blades are being handled by Cuisinart. I will retain them for a short while in the event you would like to examine the problem blades.

    Model
    Mini Prep DLC 3 ACHC
    Serial number
    60630
    Bought from
    williams sonoma or sur la table
    Bought
    Apr 15, 2015, about then
    Where
    Washington, District of Columbia: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart Mini Prep DLC 3ACHC, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  56. No one hurt

    Made Apr 25, 2017, sent to the company Jun 19, 2017, published by CPSC Jul 3, 2017

    The product, in the report: Cuisinart Mini Prep food processor

    This is a kitchen tool used in the prep work work for cooking. It chops, blend, purees food products. The blade assemble u it is degrading and falling apart and away from the metal blade. Soon the blade will fly completely off and probably through the plastic wall of the prep bowl

    Model
    Mini prep plus
    Serial number
    60720 K
    Bought from
    Kohls
    Where
    Tyrone, Georgia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  57. No one hurt

    Made Apr 22, 2017, sent to the company May 1, 2017, published by CPSC May 15, 2017

    The product, in the report: Mini-prep food processor

    I have a Cuisinart food processor that I was using to prepare guacamole. A 1”+ piece of metal broke off the riveted blade in the guacamole. Fortunately I found the piece before I served it. This happened about a month before the Cuisinart blade recall. I sent the information for the large blade (which had not broken) and mentioned that the smaller blade had broken. I finally received the replacement blade for the larger processor (3 months after the claim). There was no replacement for the smaller blade. I called customer service and was told the smaller blades were not recalled. I can’t imagine that the smaller blade defect would be less dangerous. Accidentally swallowing a 1” piece of metal could do some harm. The fact that it is small makes it more dangerous

    Model
    DLC2A/DLC2AC
    UPC
    none
    Serial number
    none
    Bought from
    Gift
    Bought
    Dec 1, 2008, about then
    Where
    Arlington, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  58. No one hurt

    Made Apr 18, 2017, sent to the company Apr 26, 2017, published by CPSC May 10, 2017

    The product, in the report: Food Processor. Cuisinart Mini Prep Plus. Model DLC-2A

    Cuisinart Food Processor. While Conair/Cuisinart apparently recalled a number of food processor models for blade issues, they tell me that they have not recalled the Mini Prep Plus DLC-2A. The blade assembly has visible cracks in several places.

    Model
    DLC-2A
    Where
    Lake Forest, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  59. No one hurt

    Made Apr 12, 2017, sent to the company Apr 28, 2017, published by CPSC May 12, 2017

    The product, in the report: Cusinart Essential Food Processing Machine and Cuisinart [REDACTED] Food Processing Machine

    I own 3 Cuisinart food processing machines. One is subject to the recall and I had ordered the new blade through the established process. The other 2 machines are not covered by the recall but also exhibit unsafe conditions with the blades. A 4 year old Cuisinart [REDACTED] has a blade encased in plastic with no rivets. The plastic is cracked, the metal blade is partially sticking out of alignment from the plastic and bits of plastic and metal are missing. A 2 year old Cuisinart Essential FP8 has a blade encased in plastic with no rivets. The plastic is cracked and a bit of plastic is missing. The instructions for each machine do not state that the blades must be inspected before and after each use to be sure customers don’t ingest bits of plastic and metal. Meals are not often prepared in our home and the machines are used only 3 or 4 times a year, at holiday gatherings or family events like graduations. We are careful to follow instructions on use and cleaning of all of our appliances. I first tried to report this unsafe situation to the recall line at 877-339-2534. They referred me to the company general customer service dept at 800-726-0190 and the representative was not at all concerned that there were unsafe products. Her only interest was that I understood that I could buy a new blade, but because the machines are past the one year warranty and not covered by the recall there was not any other option. I tried a second time to warn that customers need to know they can also be hurt by blades not covered by the recall, and there was no interest. I asked for a supervisor and was told no supervisors were available. I plan to discard all 3 machines as I am appalled by the lack of quality and the lack of concern in how the unsafe blades are being handled by Cuisinart. I will retain them for a short while in the event you would like to examine the problem blades.

    Model
    Essential FP8 and [REDACTED]
    Serial number
    5861? and [REDACTED]
    Bought from
    williams sonoma or sur la table
    Bought
    Apr 15, 2015, about then
    Where
    Washington, District of Columbia: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart Essentail FP8 and Cuisinart [REDACTED], made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  60. No one hurt

    Made Apr 12, 2017, sent to the company Apr 26, 2017, published by CPSC May 10, 2017

    The product, in the report: Cuisinart Mini Food Processor

    I have a Cuisinart Mini-Prep Plus Processor DLC-2A series, and the blade has a crack in it.

    Model
    Mini-Prep Plus Processor DLC-2AWB
    Serial number
    90421s
    Bought from
    Bed Bath and Beyond, Missouri
    Bought
    Aug 17, 2009
    Where
    St. Louis, Missouri: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  61. No one hurt

    Made Mar 31, 2017, sent to the company Apr 26, 2017, published by CPSC May 10, 2017

    The product, in the report: Cuisinart mini food processor. Blades are imbedded in plastic. Plastic where blades are held are cracked

    Mini Cuisinart food processor. Model number: DLC-1TX. The blades are held in plastic. I noticed that the plastic holding the blades on my machine is cracked. Do not know if they will now break off completely while using it. I have stopped using the machine. My larger concern is that I have given several of them as gifts. I can inform those I gifted but feel there might be a danger for consumers generally.

    To be sure, I wish to say that I did not have an incident to report but am concerned for others. I will gladly send a picture if you wish one.

    Model
    Cuisinart Mini Food Pricessor
    Where
    Dobbs Ferry, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  62. No one hurt

    Made Mar 15, 2017, sent to the company Apr 14, 2017, published by CPSC Apr 28, 2017

    The product, in the report: Cusinart DFP-14BCN (type 33) - 14 cup Food Processor

    Cusinart DFP-14BCN (type 33). I received the replacement blade. But I still have a problem. We put the Workbowl Cover (lid) on (using the slicing disk). The lid closed tightly. We used the plusher to feed celery into the top hole and that’s when the problem occurred. The plunger hit the slicing blade and the plunger was mangled. The bowl is slightly cracked at the base. The lid is cracked. If the slicing disc or the lid were not on properly, the machine should not have been operable. I would like replacement parts for (1) Workbowl Cover, (2) Pusher and (3) Bowl.

    Model
    DFP-14BCN
    Where
    Traskwood, Arkansas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  63. First aid

    Made Mar 13, 2017, sent to the company Apr 6, 2017, published by CPSC Apr 20, 2017

    The product, in the report: Cuisinart Smart power Duet Blender / Food Processor Model BFP 703

    The Cuisinart Smart Power Duet Blender/Food Processor (Model BFP 703) is NOT on the recall list. It is extremely dangerous as the Riveted Blade is already cracked and a piece is missing off the blade. When I called regarding the product and its dangerous blade, I was told I could pay for a blade replacement. Please stop people from using this product, and add it to the RECALL list. Many consumers cannot afford to replace a defective part that is dangerous to use.

    Model
    BFP 703
    UPC
    ?
    Serial number
    60210
    Bought from
    Bed Bath and Beyond
    Bought
    May 4, 2007, about then
    Where
    Bodega Bay, California: Home/Apartment/Condominium
    Who was involved
    Age 68, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  64. No one hurt

    Made Mar 12, 2017, sent to the company Apr 17, 2017, published by CPSC May 1, 2017

    The product, in the report: 9 cup stainless Cuisinart food processor with attachments.

    Cuisinart food processor does not turn on after 2nd use. I think a piece of the blade got stuck in the motor, and I threw out the food just to be safe. Item recalled, purchased at Wayfair.com

    Model
    DLC-2009CHB
    Bought from
    Wayfair
    Bought
    Aug 29, 2013
    Where
    Spring, Texas: Home/Apartment/Condominium
    Who was involved
    Age 46, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  65. No one hurt

    Made Mar 9, 2017, sent to the company Apr 14, 2017, published by CPSC Apr 28, 2017

    The product, in the report: Cuisinart food prep 7

    I put in a claim in December 2016 regarding the cracking of the blade on our cuisinart food processor, to cuisinart, after learning about the recall on television. I have called several times regarding when we will receive the replacement blade. I was told this morning it will be in July now!! I find this unsatisfactory, and when I voiced my concern to cuisinart, I was offered a cook book for compensation!!!! We have not been able to use our food processor for 3 months now, and this has been a huge inconvience to us. We have decided to purchase a new processor, but NOT a cuisinart, since they are not willing to make a decent compensation for us. We find this to be extremely inconvient for us in our daily household cooking preparations, in which we had no fault in this situation, We hope you can do something about this unfair situation by the cuisinart company. Thank you. [REDACTED]

    Model
    DLC2007N
    Serial number
    30520s
    Bought from
    Macys, California
    Bought
    Dec 5, 2015
    Where
    Santa Rosa, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  66. No incident, no one hurt

    Made Mar 8, 2017, sent to the company Apr 25, 2017, published by CPSC May 9, 2017

    The product, in the report: food processor 4-cup

    (12/2016)The consumer stated that there is a small crack in plastic housing of the chopping blade. The consumer is concerned that the housing may break causing the blade to fly off.

    The consumer stated that he noticed the housing issue when he heard about the recall on the Cuisinart food processors.

    Model
    CH40C
    Serial number
    20529
    Bought from
    Bed Bath & Beyond, Missouri
    Bought
    Dec 7, 2012
    Where
    St. Louis, Missouri: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  67. No one hurt

    Made Mar 4, 2017, sent to the company Apr 14, 2017, published by CPSC Apr 28, 2017

    The product, in the report: Cuisinart DLC-10 food processor

    Cuisinart DLC-10, with a recently recalled and replaced blade, new blade is now missing serration ‘teeth’ after making hummus 3 times. I have before and after pictures if needed. Basically, the recalled, replaced blade is doing the same thing as before, dropping sharp metal into my food.

    Model
    DLC-10S TX
    Where
    Boise, Idaho: Home/Apartment/Condominium
    Who was involved
    Age 37, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  68. No one hurt

    Made Mar 1, 2017, sent to the company Apr 26, 2017, published by CPSC May 10, 2017

    The product, in the report: Pink Mini Prep Food Processor

    This consumer is reporting her mini food processor, which was purchased during the summer of 2014 and used only one time.

    It is pink in color in honor of breast cancer research.

    It is made in China.

    During the recent recall of the larger Cuisinart food processor blades, she also checked her smaller Cuisinart mini,which is currently not on the Cuisinart recall list. She saw that from the underside of the plastic blade holder, where the two blades are located, it is starting to crack. The crack starts from the center of the bottom and is working its way towards the edge of one of the blades.

    The blades are not cracked but will soon be separating from where they are attached to the plastic center holder.

    She is sending a photo to the clearinghouse to request that they attach it to this incident report.

    There are no injuries being reported.

    She contacted the manufacturer, twice, who appears not to be interested.

    Model
    DLC-2A
    Serial number
    21102CV
    Bought from
    Macy’s, Virginia
    Bought
    Jul 14, 2014, about then
    Where
    Great Falls, Virginia: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  69. No one hurt

    Made Feb 27, 2017, sent to the company Apr 14, 2017, published by CPSC Apr 28, 2017

    The product, in the report: food processor

    (01/2017) The consumer stated that his smaller food processor has the same issue as the recalled Cuisinart food processor. The blade is cracked at one of the rivets.

    The consumer contacted the firm but was advised that there is nothing that they can do because the product was not recalled.

    The consumer also stated that he saw another report with someone have the same problem with their Mini Plus.

    Model
    DLC-2
    Serial number
    00828
    Bought from
    gift
    Where
    Seattle, Washington: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart Mini Prep, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  70. No one hurt

    Made Feb 20, 2017, sent to the company Mar 10, 2017, published by CPSC Mar 24, 2017

    The product, in the report: cuisinart ch-4 food chopper

    we have a cuisinart ch-4 food chopper. purchased x-mas 2012. it use is 3-4 times a year. we have noticed that the housing holding blade is cracked. we thought we should report this do to other cuisinart food choppers being recalled.

    Model
    ch-4
    Bought
    Dec 18, 2012
    Where
    essex junction, Vermont: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  71. No one hurt

    Made Feb 18, 2017, sent to the company Mar 14, 2017, published by CPSC Mar 28, 2017

    The product, in the report: Cusinart Mini Chopper used to chop things like Onions

    We have a cusinart chopper [REDACTED] which has a recall on the blade. We registered two months ago and today I was told that there is a back order for the new blades. We were told not to use the machine so we have an expensive piece of equipment that cannot be used for who knows how long due to defective manufacture of the blade.

    secondly we have a cusinart mini chopper SN#20918 Model DLC1 S on which the collar that holds the blade in place is broken on one side and cracked on the other. When we called Cusinart about this they responded that it is not on recall and we will have to purchase a new blade for this machine. It appears that they make defective equipment and will not take responsibility unless forced to do so.

    Model
    DLC! S
    Serial number
    20918
    Where
    Swoyersville, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cusinart Mini Chopper/Model DLC1 S, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  72. No one hurt

    Made Feb 13, 2017, sent to the company Apr 7, 2017, published by CPSC Apr 21, 2017

    The product, in the report: food processor

    (02/01/2017) The consumer stated that he checked the blades on his food processor when he heard about the recall. His food processor is not included but the blades are cracked. The blade is not riveted.

    Model
    CBFP-10CH
    Serial number
    908255
    Bought from
    Holiday Inn Rewards Program
    Bought
    Jan 6, 2007
    Where
    Denver, North Carolina: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart Power Blend Duet, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  73. No one hurt

    Made Feb 10, 2017, sent to the company Apr 26, 2017, published by CPSC May 10, 2017

    The product, in the report: Cuisinart Food Processor Model Number-AFP7

    [REDACTED] ATTORNEY GENERAL [REDACTED]

    OFFICE OF THE ATIORNEY GENERAL THE CAPITOL ALBANY,N.Y. 12224-0341

    RE;Cuisinart Recall

    To Whom it May Concern, I saw the channel 7 news report on the recall of the Cuisinart food processors. I then looked at my Cuisinart processor. To my surprise it had the four rivets along with cracks on the plastic above and under the two blades where they are attached. My model # is AFP7

    The model numbers recalled were:

    [REDACTED]

    I then called Cuisinart and told them of my processor and that my model number is AFP7. I was told since it was not one of the above model numbers I was not covered, and I have to pay for a replacement. That puts all who have a different model number at risk,such as,our babies,families , friends and even our pets.Why do we have to wait until one of them get hurt for them to do anything?

    They know they put out a defective processor and should take responsibility for all that are defective. I also called channel 7 and I was told they’d get back to me, they never did.

    Please don’t wait for someone to get hurt before something is done.

    Sincerely, [REDACTED]

    Model
    AFP7
    Where
    Unspecified: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  74. No one hurt

    Made Feb 5, 2017, sent to the company Mar 10, 2017, published by CPSC Mar 24, 2017

    The product, in the report: Cuisinart Mini-Prep Plus Food Chopper Model CGC-2BJ

    I was about to make hummus in my Cuisinart Mini-Prep Plus when I noticed that the blade housing did not get fully clean after my previous task. Upon inspection, I noticed that the plastic housing holding the blade was cracked in several places where the blade is inserted. I stopped using it immediately, having been previously affected by the recall for the blade of my 9-cup processor.

    Model
    Mini-Prep Plus Food Chopper CGC-2BJ
    Bought from
    BJs Wholesale Club, Pennsylvania
    Bought
    Aug 1, 2013, about then
    Where
    Lititz, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  75. No one hurt

    Made Jan 27, 2017, sent to the company Feb 16, 2017, published by CPSC Mar 3, 2017

    The product, in the report: Cuisinart Food Processor, Color: white Model DLC-10S TX (Type 25)

    I was using the slicing blade on my Cuisinart food processor. Suddenly the machine shuddered and I can only describe what happened inside the bowl as an implosion. The stem had broken--therefore pieces of its plastic, a spring, and of course the slicing blade flew around the bowl. The bowl contained the debris but was itself broken.

    The stem on this model is curved, and the slicing and shredding blades have a weight on them to counterbalance the curve in the stem. I believe it is this curved stem that is the cause of the implosion. All food processors I have looked at since the incident (including Cuisinart models on the market now) have straight stems. I believe this model was unwisely engineered and then made on the cheap, though not sold on the cheap.,

    Customer Service at Cuisinart was interested only in selling me replacement stem and bowl. They never acknowledged my concern about the safety of their product.

    Model
    DLC 10S TX (Type 25)
    UPC
    unknown
    Serial number
    91119 ES
    Bought from
    Kohl’s
    Bought
    Jan 27, 2012, about then
    Where
    Tyler, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  76. No one hurt

    Made Jan 24, 2017, sent to the company Feb 8, 2017, published by CPSC Feb 23, 2017

    The product, in the report: Cuisinart 9 cup Food Processor

    Was mixing wet ingredients for gluten free cookies in the processor. (Eggs, pumpkin, applesauce, dates, lemon juice) heard a little bit of a click as it was mixing, then all of a sudden, the mix and the blade went flying out all over the room. The blade broke off and had cut a big hole on the side of the bowl and flew out across the room including the wet ingredients. The blade had broken off.

    Model
    DLC-2009CHB
    UPC
    I don’t know
    Serial number
    20203CS
    Bought from
    Amazon
    Bought
    Jun 12, 2012, about then
    Where
    Shingle Springs, California: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  77. No one hurt

    Made Jan 17, 2017, sent to the company Jan 26, 2017, published by CPSC Feb 9, 2017

    The product, in the report: Food processor model DLC-8.

    A bad blade is not the only problem with Cuisinart food processors.

    I have model DLC-8, which I received as a gift two or three years ago. Soon after, the blade broke and the company sent me a new one. Now that replacement blade is subject to recall. I have contacted the company to receive another one.

    More recently, just before Thanksgiving, the plastic latch that connects the lid to the bowl snapped off.

    I owned a Cuisinart for nearly 30 years and never had a problem. This new one is nothing but trouble. It appears that Cuisinart’s manufacturing standards have fallen. Why?

    I so regret that I gave away my old processor. This new one is junk.

    Model
    DLC-8
    Bought from
    It was a gift
    Bought
    Nov 26, 2014, about then
    Where
    Tucson, Arizona: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  78. No one hurt

    Made Jan 10, 2017, sent to the company Jan 19, 2017, published by CPSC Feb 3, 2017

    The product, in the report: Cuisinart Mini-Prep Plus Processor Model# DLC-2AMGSLT Product Code 0 86279 04876 9

    Enclosed find a photo of a blade held in place by plastic. The plastic has cracked and looks as though the blade will come flying off if the processor Is used any longer. Cuisinart Mini-Prep Plus Processor Model# DLC-2AMGSLT Product Code 0 86279 04876 9 No Injuries to date. I have ordered another blade. Used in our home for normal food processing

    Model
    DLC-2AMGSLT/ Cuisinart Mini-Prep Plus Processor
    Serial number
    20815CY
    Bought from
    Bed Bath & Beyond
    Bought
    Dec 1, 2012, about then
    Where
    Friendship, Maryland: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  79. No one hurt

    Made Jan 9, 2017, sent to the company Jan 18, 2017, published by CPSC Feb 2, 2017

    The product, in the report: food processor

    I had a Cuisinart model DFP TX food processor. It was an old one and I had replaced the lid twice because the tab that held it in place broke. I replaced the bowl once because the new lids did not fit the old bowl. The spring loaded pin on the work bowl that connects into the main part of the processor as a safety device jammed. I was able to remove the lid but not the bowl. After unsuccessfully attempting to get it released, we finally decided to at least try to get the food out and clean it. When I went to tilt it, I accidentally pushed the button and it started up without the lid on. Needless-to-say, that spinning blade could have been very dangerous and fortunately I was not injured although I was not too happy about the mess. Yes, I realized immediately that I had not unplugged it but I honestly didn’t think it would run.

    Model
    DFP TX
    UPC
    ?
    Serial number
    ?
    Bought from
    cuisenart
    Bought
    Jan 2, 2007, about then
    Where
    Westerly, Rhode Island: Home/Apartment/Condominium
    Who was involved
    Age 63, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  80. No one hurt

    Made Jan 9, 2017, sent to the company Jan 18, 2017, published by CPSC Feb 2, 2017

    The product, in the report: Cuisinart food processor model RCB-35057207

    Cuisinart blender model RCB-35057207 a piece of the blade was found in the dip that i blended.

    Model
    RCB-35057207
    Bought from
    Bed bath & Beyond
    Bought
    Jan 8, 2015, about then
    Where
    vienna, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 68, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  81. No one hurt

    Made Jan 5, 2017, sent to the company Jan 19, 2017, published by CPSC Feb 3, 2017

    The product, in the report: Cuisinart Mini Prep and [REDACTED]

    I have a Cuisinart involved in the current recall, which got me to look at my other Cuisinart products, both of which have blades for which the plastic casing on the blade is cracked. I wrote to Cuisinart and they say these products are safe to use even though I sent a photo of a broken and cracked blade.

    Model
    DLC2ABC (Mini Prep) and [REDACTED]
    Where
    Charlottesville, Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  82. No one hurt

    Made Dec 31, 2016, sent to the company Jan 17, 2017, published by CPSC Feb 1, 2017

    The product, in the report: CUISINART food processor, model FP-12DC, serial # 11025, color silver

    As a result of the recent Cuisinart recall, I checked my food processor. Mine is NOT part of the recall, but my blade is cracked. I contacted the company via email and they are not taking my concerns seriously.

    Model
    FP-12DC
    Serial number
    11025
    Bought from
    Amazon.com
    Bought
    Mar 4, 2012, about then
    Where
    Gorham, Maine: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand CUISINART, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  83. Not said

    Made Dec 29, 2016, sent to the company Jan 17, 2017, published by CPSC Feb 1, 2017

    The product, in the report: Cusinart Mini-Plus Processor

    I am using Cusinart Mini-Prep Plus Processor. The horizontal plastic pieces of the Smart Power Blade that attach the metal blades are cracking at the four corners. There is a real danger of the blade(s) coming loose during usage.

    The unit does not have a serial number.

    Model
    DLC-2A
    Serial number
    Not listed on the unit
    Bought from
    J C Penney
    Bought
    Jul 25, 2011
    Where
    Whittier, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cusinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Unspecified
  84. No one hurt

    Made Dec 28, 2016, sent to the company Jan 24, 2017, published by CPSC Feb 7, 2017

    The product, in the report: SmartPower Duel Chrome Blender / food processor

    I had used the food processor to shred some potato. While eating, I bit on a small piece of white plastic. Didn’t cause any real injury and I didn’t think much of it other than I couldn’t think where it had come from. A few days later, the news was reporting about the recalled blades. I must point out that although my processor has a blade like the one in the recall, it wasn’t the blade I was using to shred. But, the story made me look closer at the blade. I could see that the white plastic shaft had failed and shed parts into the food.

    I then looked at the other blade liked the one described in the recall. My blade has the four rivets and there are indeed cracks in the metal at two of them.

    I have obviously stopped using both blades, so no longer have a food processor. I’m concerned that my model # isn’t on the recall since I have the defective blade. I’m also concerned that the other blade failed at the shaft and there has been no mention of that risk.

    I’m hoping you can assist me in obtaining two safe blades and also considering if the recall doesn’t include all the products it should.

    Model
    BFP-703CH/BFP-703CHC
    UPC
    don’t know
    Serial number
    80219
    Bought from
    Gift
    Bought
    Jun 1, 2003, about then
    Where
    Oklahoma City, Oklahoma: Home/Apartment/Condominium
    Who was involved
    Age 43, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  85. No one hurt

    Made Dec 27, 2016, sent to the company Jan 6, 2017, published by CPSC Jan 24, 2017

    The product, in the report: Cuisinart DLC-10E food processor with a FP-104 circular slicing blade.

    The Cuisinart DLC-10E food processor 4mm slicing disk (part number FP-104) was being used to slice cabbage to make cole slaw. I noticed that the slicing disk was making noise and, upon inspection, I saw that the rivets that attach the metal slicing disk to the plastic stem were loose. The plastic stem was cracked where the rivets attach to it and the plastic from the stem was loose in the food processor. There are three rivets that hold the plastic stem to the slicing disk and two of the rivets have been compromised, rendering the blade unsafe and unusable. No injuries were sustained, but the potential for accidental ingestion of plastic from the stem or being hit by it exists.

    Model
    DLC-10E
    UPC
    None
    Serial number
    C5158045
    Bought from
    Gift
    Where
    New Carrollton, Maryland: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  86. No one hurt

    Made Dec 27, 2016, sent to the company Jan 18, 2017, published by CPSC Feb 2, 2017

    The product, in the report: Cuisinart DLC2007 N. Processor shook, stopped it and noticed the blade which cracked the base. I threw out everything in the food processor and so NO one was actually hurt.

    I was using the Cuisinart food processor. I told them that the blade had a problem and then cracked the base of the food processor # DLC2007N. I later found out that there is a recall on these blades and I need to get a new blade but also my base is cracked. I think they should replace the entire unit. I really like it but a piece chipped off and created a big problem.

    Model
    DLC-2007N Prep 7 Food Processor
    Serial number
    30618 CS
    Bought from
    Kohls
    Bought
    Sep 12, 2016, about then
    Where
    Appleton, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart DLC2007N, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  87. No one hurt

    Made Dec 27, 2016, sent to the company Jan 5, 2017, published by CPSC Jan 23, 2017

    The product, in the report: Cuisinart Baby Food Maker & Bottle Warmer

    I have the Cuisinart Baby Food Maker & Bottle Warmer. I used it to steam and process carrots for my baby. Upon rewarming them up, in a microwave safe dish, the carrots started to spark due to metal in the microwave. The blade of the food processing part released metal shavings into the carrots.

    Model
    BFM-1000 Series
    Where
    Unspecified: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  88. No one hurt

    Made Dec 26, 2016, sent to the company Jan 4, 2017, published by CPSC Jan 19, 2017

    The product, in the report: Cuisinart mini prep plus

    My mini prep pluses not listed in a recall and the plastic around the blade is all cracked and could separate at any given moment

    Model
    DLC2A/DLC2AC
    Bought from
    Kolhs, Massachusetts
    Bought
    Jul 14, 2014
    Where
    Agawam, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart mini prep plus, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  89. No one hurt

    Made Dec 24, 2016, sent to the company Jan 4, 2017, published by CPSC Jan 19, 2017

    The product, in the report: Cuisinart mini prep DLC-2 food processor

    I have a cuisinart DLC2 min prep food processor that has two obvious cracks at the rivets in the metal blade however I just called cuisinart and they informed me despite this obvious defect my machine is not “covered by the recall” but they would gladly sell me a blade for about 20$ I think this blade is about to fly apart and presents the same hazard as with all the other riveted blades that were recalled. Not sure why CPSC did not include this machine in its recall...

    Model
    DLC-2
    UPC
    Unknown
    Serial number
    10727 k
    Bought from
    Macy’s
    Where
    Scituate, United States: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  90. No one hurt

    Made Dec 24, 2016, sent to the company Jan 4, 2017, published by CPSC Jan 19, 2017

    The product, in the report: Cuisine-art Pro Classic chopping blade

    I was using my food processor to chop and heard a metallic sound banging around in the processor. When I inspected it, the bottom part of the blade had broken off.

    Model
    Pro Classic
    Serial number
    V10298
    Bought from
    Targwet
    Where
    Surfside, California: Home/Apartment/Condominium
    Who was involved
    Age 50, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisine Art, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  91. No one hurt

    Made Dec 23, 2016, sent to the company Jan 4, 2017, published by CPSC Jan 19, 2017

    The product, in the report: 3-cup food processor with riveted blade that has cracked and has metal shards

    I have a 3-cup Cuisinart food processor (DFP-3) that has a cracked blade. The blade has metal shards that are about to fall off and looks just like the larger recalled units. Cuisinart has refused to replace this blade and has told me the unit is safe to use. The unit clearly poses a laceration hazard and should be added to the Cuisinart recall!

    Model
    DFP-3
    Serial number
    90911
    Where
    Walnut Creek, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  92. No one hurt

    Made Dec 23, 2016, sent to the company Jan 4, 2017, published by CPSC Jan 19, 2017

    The product, in the report: Cuisinart Food Processor Model DLC-10E

    An article about the Cuisinart food processor blade recall said the CPSC would like reports of blade breakage. My DLC-10E Cuisinart blade shattered while processing hummus in February 2016. I did not file any complaint, but ordered a new blade from Cuisinart’s website. After waiting over a month with the status of Backorder, I cancelled my order. In June I placed another order, and received a new blade that is constructed differently; presumably they had fixed the problem. The blade cost $52 which Cuisinart will not reimburse, but will instead send me a replacement blade per the recall program. I don’t need a second blade, but I guess I should have asked for a replacement back in February.

    Model
    DLC-10E
    UPC
    N/A
    Serial number
    CO 67587
    Bought from
    JC Penneys, Minnesota
    Bought
    Nov 24, 2011
    Where
    Minnetonka, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 58, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  93. No one hurt

    Made Dec 22, 2016, sent to the company Jan 3, 2017, published by CPSC Jan 18, 2017

    The product, in the report: Photo of recalled Cuisinart food processor 4-rivet cutter blade showing crack at rivet

    Photo of Cuisinart Food Processor recalled 4-rivet cutter blade showing crack at rivet.

    Model
    DLC 10
    Where
    draper, Utah: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  94. No one hurt

    Made Dec 21, 2016, sent to the company Dec 29, 2016, published by CPSC Jan 13, 2017

    The product, in the report: Cuisinart Food Processor DLC-7FPC

    Piece of metal broke off bottom of blade, got into food. No injury.

    Cuisinart DLC-7FPC

    Model
    DLC-7FPC
    Where
    San Francisco, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  95. No one hurt

    Made Dec 21, 2016, sent to the company Dec 30, 2016, published by CPSC Jan 17, 2017

    The product, in the report: Cuisinart Food Processor model DLC2009CHB

    I was using my Cuisinart food processor to make the filling for a sweet potato pie. As I poured the pie filling into a bowl, I noticed a dark fleck of metal in the mix. I saw a similarly shaped piece missing on the underside of the food processor blade. I managed to remove the metal piece from the filling but I was not comfortable eating the pie and threw it out to avoid injury. I have been trying to find a replacement blade and was unsuccessful. I saw the recall notice and finally realized why I couldn’t find a blade. Honestly, the most frustrating part of this has been the difficulty from not being able to use my food processor.

    Serial number
    DLC-2009-CHB
    Bought from
    Macy’s
    Bought
    Jan 9, 2015, about then
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 25, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  96. No one hurt

    Made Dec 21, 2016, sent to the company Dec 30, 2016, published by CPSC Jan 17, 2017

    The product, in the report: Cuisinart mini chopper

    Blade on mini chopperessor fracturing I have photos but your site won’t let me upload them

    Model
    DLC2ABC
    Serial number
    70716 S
    Bought from
    Unknown
    Where
    Absecon, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  97. No one hurt

    Made Dec 21, 2016, sent to the company Dec 30, 2016, published by CPSC Jan 17, 2017

    The product, in the report: DLC-10E FOOD PROCESSORT CUSINART

    DLC-10E--BLADE THAT SLICES (IS ON A LONG WHITE PLASTIC STEM)...IT BROKE...PIECES OF PLASTIC ARE IN THE FOOD UNKNOWINGLY,

    Model
    DLC-10E
    Serial number
    C5464398
    Where
    STONY POINT, New York: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand CUSISNART, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  98. No incident, no one hurt

    Made Dec 21, 2016, sent to the company Mar 20, 2017, published by CPSC Apr 3, 2017

    The product, in the report: SmartPower Duet

    The consumer states that her unit is not included in the recall but she believes her unit should be included because her blade looks exactly like the blade on the recall.

    The consumer states that the model # for the part that houses the blade is “AFP7” and the model # for the part that houses the motor is “FPB5BK (TX5).” The consumer could not find one model number for the entire unit.

    The consumer called the firm’s customer service and expressed her safety concerns. The consumer was advised that she could not receive the replacement blade because her model was not recalled and they could not assist her.

    The consumer then went to the firm’s recall site (recall.cuisinart.com) and went through the questions. The consumer states that her model was not listed but she selected the first model # on the drop down menu and she filled out the contact form ([REDACTED]). The consumer states that she left a message in the comments section requesting the firm to include her unit in the recall because she believes it could also present the same safety hazard.

    The consumer’s daughter received this unit as a wedding gift sometime in 2006.

    Model
    AFP-7
    UPC
    Unknown
    Serial number
    Unknown
    Where
    Hoover, Alabama: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  99. No one hurt

    Made Dec 21, 2016, sent to the company Dec 30, 2016, published by CPSC Jan 17, 2017

    The product, in the report: Cuisinart Food Processor DLC2009CHB

    On approximately December 4th I was mixing Christmas cookies, using my Culslnart DLC2009 to chop pecan halves, when the side of the clear mixing container cracked. In addition to that the top of the lid to the mixing container began to crack at the safety lock point. I did use It again later to cream sume butter, but when I held the safty lock lid down (as it would not mix without me doing so), the plastic broke even further & it is now unusable. When I went online to report this Incident, there was a recall on the blade. I am not certain If the blade lifted up whlld chopping the nuts or if it was simply inferior plastic materials which caused the damage, but the food processor no longer can be used with te broken lid & mixing container. Please note: this Is my second Culslnart Food Processor & my first one I purchased in about 2012, had a problem with the plastic mixing container cracking also. I think it creates an unsafe situation becuse the plastic could crack become weak & break Into pieces while In use.

    Model
    DLC2009CHB
    Serial number
    005115
    Bought from
    LOWES, Maryland
    Bought
    Dec 5, 2014, about then
    Where
    Marion Station, Maryland: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  100. No one hurt

    Made Dec 21, 2016, sent to the company Dec 30, 2016, published by CPSC Jan 17, 2017

    The product, in the report: Food processor blade

    I have a Cuisinart model DLC2011BC. In July, 2014, I noticed the metal blade was cracked at the rivets and pieces of the metal were missing. At that time I bought a new blade and discraded the old blade. Though I assume the metal pieces were lost in the processing of food, no one was injured as a result.

    Model
    DLC 2011BC
    Serial number
    20725 K
    Where
    Santa Rosa, California: Home/Apartment/Condominium
    Who was involved
    Age 64, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Food processors

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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