GE microwave ovens

The reports, as CPSC published them

101. No one hurt

     Made Sep 2, 2015 · , sent to the company Sep 11, 2015 · , published by CPSC Sep 25, 2015

     The product, in the report: Black GE Sensor Household Microwave Oven, Model WES1450DN1BB

     While sitting in my living room, I heard the microwave running. It should not have been used at that point so I checked in the kitchen and found it running with nothing inside. My children were present and denied touching the microwave. I assumed it was an accident, stopped the microwave and forgot about it. Last night around 3 a.m. I awoke to a beeping sound. I checked the kitchen and once again found the microwave running with nothing inside. It was very hot and smelled of an electrical fire. I turned off and unplugged the microwave.

     Model

     WES1450DN1BB

     UPC

     008469114572

     Serial number

     TT929581B

     Bought from

     Wal-Mart, Wisconsin

     Bought

     Jan 12, 2011

     Where

     Port Washington, Wisconsin: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

102. No one hurt

     Made Aug 31, 2015 · , sent to the company Oct 2, 2015 · , published by CPSC Oct 19, 2015

     The product, in the report: GE Microwave Oven Model: NM1540DM5WW, Serial No:DA212876L

     My daughter was microwaving popcorn on 07/23/15 when the microwave started on fire. My wife called GE and a repair person came out on 07/28/15, during this call we were told if the problem was a health and safety issue the microwave would be replaced. The repair person came out on 07/28/15 and stated that GE’s computers were down and that someone would contact us in 24 hours. No one contacted us so on 07/30/15 I called and e-mailed GE. The representative said they would give us a $200.00 microwave for $159.00, that is only $41.00 off. Once again we were told if it was a health and safety issue it would be replaced. The fire starting is a huge safety issue it could have started my house on fire. I did e-mail GE and they stated that they would get back to me but have not done so. We know the microwave was manufactured in 02/2013, shipped to American in 08/2013 and we bought it towards the end of American’s going out of business sale in 02/14. The microwave needs to be recalled and mine should be replaced. Re: Case: [REDACTED], Model: NM1540DM5WW, Serial No:DA212876L Thanks for your assistance, [REDACTED]

     Model

     JVM1540DM5WW

     Serial number

     DA212876L

     Bought from

     American’s

     Bought

     Feb 1, 2014, about then

     Where

     Sun Prairie, Wisconsin: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

103. Not said

     Made Aug 25, 2015 · , sent to the company Sep 2, 2015 · , published by CPSC Sep 17, 2015

     The product, in the report: GE Spacemaker 1800 White Above stove microwave

     MY microwave turned on by itself in the middle of the night. It had short circuited.It was arcing. I opened the door to get it to stop. It did not stop. It was an above the stove hood microwave. I had to get up in the cabinet above it to unplug it. I think my house would have burned down if I had been gone.

     Model

     JVM 1842WD 001

     Serial number

     VA989757S

     Where

     Albright, West Virginia: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Unspecified

104. No one hurt

     Made Aug 16, 2015 · , sent to the company Aug 24, 2015 · , published by CPSC Sep 8, 2015

     The product, in the report: GE OVER THE RANGE MICROWAVE

     GE MICROWAVE MODEL JVM7195DFBB. SN RD210833B. over the range microwave did not shut off automatically when reheating 2 pizza slices.

     Selected COOK TIME 20 SECONDS AND START. AT THE END OF THE CYCLE THE MICROWAVE DISPLAYED YOUR FOOD IS READY AND WOULD NOT SHUT OFF. HAD TO OPEN THE DOOR WHILE IT WAS RUNNING AND THEN SHUT THE DOOR TO GET IT TO STOP. SELECTING THE CANCEL OFF BUTTON DID NOT WORK TO SHUT IT OFF. MTRIED SAME FUNCTION AGAIN FOR 10 SECONDS AND IT DID THE SAME THING. HAD TO OPEN THE DOOR AGAIN WHILE IT WAS RUNNING TO SHUT IT OFF.

     UNPLUGGED THE UNIT AND HAVE NOT USED IT SINCE THIS HAPPENED.

     CALLED GE TO EXPRESS CONCERN THIS IS A HAZARD. THEY ARE SENDING TECH OUT ON 8/17. IT ALSO SMELLS LIKE MELTING PLASTIC ON THE INSIDE. WILL ALSO REPORT THIS TO GE TECH. ASKED TO HAVE THE WHOLE UNIT REPLACED BECAUSE IT IS NOT SAFE AND WE HAD IT ONLY FOR 5 MONTHS WHENIT WAS PURCHASED NEW AND WAS TOLD IT HAS TO BE LOOKED AT AND REPAIRED FIRST IF REPAIR IS GOING TO COST LESS THAN A REPLACEMENT, THEN THEY JUST TRY AND FIX IT.

     WE DO NOT USE IT MUCH AND THIS IS A HAZARD AND HAVE NEVER HAD ANY ISSUES LIKE THIS WITH A NEW MICROWAVE.

     Model

     GE JVM7195DFBB

     Serial number

     RD210833B

     Bought from

     Cluetts Appliances, Massachusetts

     Bought

     Feb 13, 2015

     Where

     Ludlow, Massachusetts: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

105. Not said

     Made Jul 21, 2015 · , sent to the company Jul 29, 2015 · , published by CPSC Aug 12, 2015

     The product, in the report: Microwave and Oven Combo

     The microwave turns on its own even when not in use when the door is closed. For the time being (till it is repaired) we are keeping the microwave oven door open to prevent running it when not in use. This is a safety fire hazard as the cooling fans are not coming on when this happens.

     Model

     JKP90SP4SS

     Serial number

     VA604181Q

     Bought from

     GE (Thro American Home Shield), Maryland

     Bought

     Nov 22, 2013

     Where

     Cary, North Carolina: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Unspecified

106. No one hurt

     Made Jun 24, 2015 · , sent to the company Jul 2, 2015 · , published by CPSC Jul 17, 2015

     The product, in the report: GE JES1142SPSS 1.1 Cu. Ft. Stainless Steel Countertop Microwave

     GE JES1142SPSS 1.1 Cu. Ft. Stainless Steel Countertop Microwave

     Bought in Jan 2014, built in July 2013.

     Unit emitted burning plastic smell during operation; a noise then followed, before my wife was able to turn unit off. As off key failed to turn off unit, she opened the door to stop operation. The power plug was removed from the outlet and the unit was immediately removed from the kitchen and placed in storage.

     Model

     JES1142SPSS

     Serial number

     MA209128G

     Bought from

     Best Buy

     Bought

     Jan 15, 2014, about then

     Where

     Washington, District of Columbia: Home/Apartment/Condominium

     Who was involved

     Age 12, Female

     The reporter’s relation to them

     My Child

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

107. No one hurt

     Made Jun 14, 2015 · , sent to the company Jun 22, 2015 · , published by CPSC Jul 8, 2015

     The product, in the report: White GE Profile Performance Sensor Convection Microwave. It is a built-in, directly over a wall oven.

     Oour GE Microwave/Convection oven spontaneously started. We were not using the device at the time although we did happen to be in the kitchen. The buttons on the device would not allow us to turn off or reset the machine and the door wouldn’t open. We finally had to turn off the electricity in the kitchen and pry the door open with a screwdriver.

     Model

     JE1390WA 001

     Serial number

     LV902100K

     Bought from

     Previous Homeowner

     Where

     Irving, Texas: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

108. Hurt, no treatment

     Made May 22, 2015 · , sent to the company Jun 2, 2015 · , published by CPSC Jun 16, 2015

     The product, in the report: A GE white under-cabinet Microwave Oven

     While attempting to replace a light bulb on a GE Microwave I was electrocuted / Electric Shock

     Model

     JVM3160DF1WW

     Serial number

     LA214482A

     Bought from

     Unknown, North Carolina

     Bought

     Sep 7, 2013, about then

     Where

     Winston Salem, North Carolina: Home/Apartment/Condominium

     Who was involved

     Age 60, Male

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Injury, No First Aid or Medical Attention Received

109. No one hurt

     Made May 20, 2015 · , sent to the company Jun 11, 2015 · , published by CPSC Jun 25, 2015

     The product, in the report: Standalone Microwave

     Caller purchased his standalone microwave in 2011 and had no problems with it until the beginning of May 2015 when it began turning on by itself. The caller noticed the beginning of May the caller noticed a warning on the microwave that read “Front panel shorted, service may be needed” but the message went away when he pushed ‘stop’. A few days later he was in the kitchen and noticed that the microwave began running. He states that this could result in a severe fire hazard and he would like a replacement for the unit at manufacturer’s expense.

     There are no injuries being reported

     The caller contacted the manufacturer May 20th, 2015 and was advised that he could schedule a repair for an estimated $100 charge.

     Model

     WES1450DN1BB

     Serial number

     Not immediately available

     Bought from

     Walmart

     Bought

     Jun 15, 2011, about then

     Where

     Reistertown, Maryland: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

110. No one hurt

     Made May 10, 2015 · , sent to the company May 18, 2015 · , published by CPSC Jun 2, 2015

     The product, in the report: Sensor Convection Microwave Oven

     I purchased a sensor convection microwave oven October 2012. My daughter asked why is the microwave so hot and not one is using it? I went over to the microwave which was not in use and had not been in use for several hours and it was so hot we couldn’t touch it. I am grateful, we were home and my daughter happened to feel the heat as she walked by. My husband immediately went outside and shut off the circuit breaker and allowed the microwave to cool. He then totally removed the microwave. I felt like it was extremely important for me to file this complaint for safety reasons of others and their families. Please contact me for any questions or concerns. I have reported this to GE via email today.

     Model

     PDWT280V00SS

     Serial number

     RZ727488B

     Bought from

     HHGREG, Georgia

     Bought

     Oct 1, 2012

     Where

     Dacula, Georgia: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     My Child

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     Reports CPSC links to it

     20150516-7F52E-2147432878

     How badly, in CPSC’s words

     Incident, No Injury

111. No one hurt

     Made Apr 23, 2015 · , sent to the company May 1, 2015 · , published by CPSC May 15, 2015

     The product, in the report: GE JVM1540DP1WW Manufactured January 2011White over the range microwave

     My GE Model #JVM1540DP1WW over the range microwave turned on by itself. The cook time registered 1 minute and counted down, but I was unable to stop or clear it. The light turned on and the turntable activated so I can only assume that it was actually heating and running. I had to unplug the unit to turn it off. After researching online, I found quite a few posts containing the same complaint from other consumers, some of which resulted in fires inside the microwave. Luckily, I was in the kitchen when my unit came on so it only ran for a few seconds before I disconnected it. I have always used GE products for my appliances and have never had issues with their other products, however, I feel that this particular over the range microwave is a hazard and will not be purchasing any more of their microwaves. I’m only glad that I was at home when this incident occurred.

     Model

     JVM1540DP1WW

     Serial number

     AV902600B

     Bought from

     Lowes or Home Depot, New York

     Bought

     Apr 20, 2011

     Where

     Mastic, New York: Home/Apartment/Condominium

     Who was involved

     Age 38, Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

112. No one hurt

     Made Apr 22, 2015 · , sent to the company Apr 30, 2015 · , published by CPSC May 14, 2015

     The product, in the report: GE Space Saver Microwave

     Our microwave self started a few times before I removed it and purchased another. It also would sometimes spark and smoke. The first time I saw a spark and smelled smoke was within the first month we owned it. I then googled this GE profile - spacesaver (model # PEM31SM4SS) online and discovered that many GE microwaves had caught fire. I chose to remove our microwave and purchase a new one because it wasn’t worth the risk of the whole house burning down. This product should definitely be recalled and GE needs to be stopped from making microwaves until they figure out what is wrong.

     Model

     PEM31SM4SS

     Serial number

     N2 302793B

     Bought from

     Metropolitan Appliance, Washington

     Bought

     Sep 1, 2012, about then

     Where

     Seattle, Washington: Home/Apartment/Condominium

     Who was involved

     Age 44, Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

113. No one hurt

     Made Apr 12, 2015 · , sent to the company Apr 20, 2015 · , published by CPSC May 4, 2015

     The product, in the report: Our GE micvrowave-covection Profile Advantium 120 The model is PSA1200RBB 02 Serial AZ300466K Manufactured January 2012 We purchased it in December 2013

     Our GE micvrowave-covection spontaneously started while not in use. Thursday April 9th 2015 we thought we smelled someone baking bread. Then it began to smell like plastic burning. After investigating we found the oven element was on and “baking” rolls stored in it that were still in the plastic bag. Upon opening the door our smoke detector went off. Now any time it is plugged back in and the clock set, the element turns on by itself unless the door is open. Shutting the door has the same result. GE’s service number suggested unplugging it of 1 to 1.5 minutes. This had no effect. The unit is a direct replacement of the original that was installed in our motor home. The model is PSA1200RBB 02 Serial AZ300466K Manufactured January 2012 We purchased it in December 2013

     Model

     Advantium 120`- PSA1200RBB 02

     Serial number

     AZ300466K

     Bought from

     I will look for receipt, New York

     Bought

     Dec 18, 2013, about then

     Where

     Cicero, New York: Mobile/Manufactured Home

     Who was involved

     Age 57, Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

114. No one hurt

     Made Mar 20, 2015 · , sent to the company Mar 30, 2015 · , published by CPSC Apr 13, 2015

     The product, in the report: GE Microwave

     I bought a GE Microwave on November 1st, 2014 from Home Depot. The microwave was installed 2 weeks later. It wasn’t used at all until December 25th, 2014. On March 15th, 2015 I received a call from a tenant telling me the microwave caught fire while making oatmeal. I immediately called GE and made an appointment for the repairman to come and look at it. On March 17th, 2015 the GE repairman came out and stated the microwave was repairable and that he would retrieve the part from his truck. When he came back, the microwave was plugged in and turned on. Within 6 seconds the microwave caught fire a 2nd time. The repairman called the GE engineer and provided me with a case manager number. He stated to me, my father and a tenant (who is a residential insurance agent) that the engineer agreed that the microwave is to be replaced. I stated I would not sign anything as this case should not be closed as the productive is defective. If he relayed that information of the second fire, while he was on my property, there would be no need for this complaint as the microwave would have been removed. That is not this case, so he then left.

     I called the case manager and was told that the technician’s notes were that the microwave is perfectly repairable. The technician lied. That microwave is a fire hazard.

     On March 18th, 2015 I filed a complaint against GE Appliances with the Better Business Bureau. I received a call from [REDACTED] (GE - Georgia Representative [REDACTED] phone- contacted by the better business bureau to handle my complaint) and he repeated the technician’s notes that the microwave is repairable even though it caught fire and that operator error exists. I told him that the technician was unprofessional, laughed at the idea that we think this is a fire hazard and that is incompetent. [REDACTED] and the technician do not understand that 2 fires (not an arc, not a spark,) but a flame with smoke is unsafe. I demand that this microwave be recalled and that I should be entitled to a refund.

     Model

     JVM6175SFSS

     UPC

     1000-019-713

     Serial number

     RD218823B

     Bought from

     HOME DEPOT, Massachusetts

     Bought

     Nov 1, 2014

     Where

     TEWKSBURY, Massachusetts: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     My Client, Patient, Student, Etc. (professional relationship)

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

115. No one hurt

     Made Mar 5, 2015 · , sent to the company Mar 12, 2015 · , published by CPSC Mar 26, 2015

     The product, in the report: GE Microwave Oven

     GE Microwave spontaneously starts running. Model JES1451DS1BB. Product is less than 6 months old.

     Model

     JES1451DS1BB

     Serial number

     MD202834L

     Bought from

     Lowes

     Bought

     Oct 30, 2014

     Where

     New Jersey: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

116. No one hurt

     Made Feb 24, 2015 · , sent to the company Mar 4, 2015 · , published by CPSC Mar 19, 2015

     The product, in the report: GE Spacemaker Microwave Oven Model JVM1540

     GE Spacemaker Microwave is 18 months old. Started melting the plastic cover over the interior vent fan about 6 months ago. Had already checked, and the interior of the oven was clean, no grease build up, but it kept melting the plastic cover. Today while heating a serving of mac’n’cheese the plastic actually caught fire inside the microwave. Son noticed and immediately unplugged the unit preventing a full on kitchen fire

     Model

     JVM1540DM5BB

     Serial number

     TZ200203L

     Bought from

     Sears, Florida

     Bought

     Jun 15, 2013

     Where

     Palm Bay, Florida: Home/Apartment/Condominium

     Who was involved

     Age 29, Male

     The reporter’s relation to them

     My Child

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

117. No one hurt

     Made Feb 22, 2015 · , sent to the company Mar 2, 2015 · , published by CPSC Mar 17, 2015

     The product, in the report: Ge profile stainless steel Spacemaker microwave

     My microwave automatically starts when the door is shut. I have a neighbor that also has the same problem. I am afraid this could be a fire hazard especially if it starts and no one is home. We leave the door open if we leave the house for an extended period of time. Here is the model info: GE Profile Spacemaker model number - JVM3670SK06 serial number - FZ301048 B manufactured in March 2012

     Model

     JVM3670SK06

     Serial number

     FZ301048B

     Bought from

     came with my new home, Virginia

     Bought

     Jan 23, 2013

     Where

     Fredericksburg, Virginia: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

118. No one hurt

     Made Feb 20, 2015 · , sent to the company Mar 4, 2015 · , published by CPSC Mar 19, 2015

     The product, in the report: Microwave - GE model: PEB7226SF1SS, serial: MD207184N, manufacture date July 2014.

     At approximately 9:51 am on February 19, 2015 at the [REDACTED] located at [REDACTED], Melville, NY 11747 had a fire alarm activation. The home is a group home for the developmentally disabled. The Melville Fire Department responded to the house. At the time of fire alarm activation there were no individuals home at the time, nor were any staff present in the house. The Fire Dept. responded and found a significant smoke condition that caused several smoke detectors to activate. After investigation the fire department found the source of the smoke to be the microwave. It appears that the microwave in the kitchen suffered a short circuit and started to burn/overheat. The microwave caused a significant smoke condition, inside bottom of the microwave and the counter top in the kitchen had significant discoloration and due to heat damage. The microwave was plugged in but NOT in use at the time of the fire. The microwave was purchased in the beginning of November of 2014. The microwave was a GE model: PEB7226SF1SS, serial: MD207184N, manufacture date July 2014.

     Model

     PEB7226SF1SS

     Serial number

     MD207184N

     Bought

     Nov 1, 2014, about then

     Where

     Melville, New York: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

119. No one hurt

     Made Feb 18, 2015 · , sent to the company Mar 26, 2015 · , published by CPSC Apr 9, 2015

     The product, in the report: Microwave

     This caller purchased her first microwave 01/23/2012 and it was installed in her home in April 2012. From April until August when it quite working. dfSeptember 13th, 2012 the unit was fine then the caller was cooking on the stove in September she turned the vent on and fire shot out of the bottom of the microwave and she immediately turned the vent off 09/20/2012. The caller contacted GE to report this event. The manufacturer replaced her unit with the same model number and all was fine until February 15th, 2015 the caller was cooking this time using the microwave combo when it began smoking all around the unit. She turned it off then as soon as she could go near it, she unplugged it.

     There are no injuries to report

     The caller has been trying to contact the manufacturer and has been unsuccessful but will continue trying.

     Model

     PBM1790SR1SS

     Serial number

     FZ300664K __

     Bought from

     US Appliance.com, Connecticut

     Bought

     Jan 23, 2012, about then

     Where

     Chatom, Alabama: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

120. No one hurt

     Made Feb 17, 2015 · , sent to the company Feb 25, 2015 · , published by CPSC Mar 19, 2015

     The product, in the report: General Electric (GE) Over the range microwave oven. Stainless steel.

     GE Over the Range Microwave Oven comes on by itself. Heats up on it’s own. Comes on for 1 minute over and over. Display buttons fail to work and opening the door or unplugging completely are the only ways to turn it off.

     Where

     Eunice, Louisiana: Home/Apartment/Condominium

     Who was involved

     Age 29, Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

121. No one hurt

     Made Feb 14, 2015 · , sent to the company Feb 24, 2015 · , published by CPSC Mar 11, 2015

     The product, in the report: GE microwave installed above oven/stove.

     Heated a cup of coffee. Heard a noise. Looked at microwave. Sparks and fire shooting out from round part on ceiling of microwave. Turned it off and took cup out. Burned area and hole now on ceiling of microwave. Cup has been used in microwave before and it is micro safe.

     Model

     GE JVM 1540 SM5 SS

     Serial number

     AA 212889L

     Bought from

     Home Warranty of America

     Bought

     Mar 29, 2013

     Where

     Westminster, Maryland: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

122. No one hurt

     Made Feb 12, 2015 · , sent to the company Mar 11, 2015 · , published by CPSC Mar 25, 2015

     The product, in the report: over the counter microwave

     The submitter is filing the report on his mother’s behalf.

     On 01/07/15 the submitter’s mother woke up due to a noise and noticed that the unit was running on its own. Since then when the submitter’s mother would use the unit it would run on its own after she closes the door. The submitter and his mother feel the unit poses a fire hazard.

     On 01/27/15 the submitter spoke with the firm (case #[REDACTED]) and informed them of the incident. The firm told the consumer that they would send a technician and the repairs would be free of charge since it was a safety hazard.

     On 02/11/15 the technician examined the unit and told the submitter that the unit needed a replacement part. The technician told the submitter that the issue is a safety hazard but the firm would have to give authorization to provide repairs free of charge. However, the submitter contacted the firm on 02/12/15 and was told that the issue with the unit was not a safety hazard. The submitter spoke with [REDACTED], who informed the consumer that the replacement part would cost $300 and it would be additional for labor costs. The submitter is very upset and feels the firm should repair or replace the unit free of charge because it poses a fire hazard.

     Model

     JVM1540DPIWW

     UPC

     Unknown

     Serial number

     DT916756B

     Bought from

     Rosner’s Home Appliances, Florida

     Bought

     Dec 1, 2010, about then

     Where

     Greenacres, Florida: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     My Parent

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

123. No one hurt

     Made Feb 8, 2015 · , sent to the company Feb 18, 2015 · , published by CPSC Mar 4, 2015

     The product, in the report: GE, over the range, microwave oven. Model PEB2060DM2BB, manufactured April 2011 S/N: GV 301101 L

     In recent weeks have experienced abnormal operation of a GE over-the-range microwave oven, model PEB2060DM2BB, manufactured in April 2011. First problems were the microwave would not respond to keypad controls to stop the operation. Only way to stop was by opening the door, but closing the door, the unit would start again.

     This evening, with nobody in the kitchen, I heard the microwave come on and it stayed on until I opened the door. Researching on the internet seems to bring back many occurrences of GE microwaves starting spontaneously.

     Model

     PEB2060DM2BB

     Serial number

     GV 301101 L

     Bought from

     came with house

     Where

     Dacula, Georgia: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

124. Hurt, no treatment

     Made Feb 8, 2015 · , sent to the company Feb 18, 2015 · , published by CPSC Mar 4, 2015

     The product, in the report: GE 1.6 Cu. Ft. Countertop Microwave Oven Model: JES1656SRSS

     This report is related to the GE JES1656SRSS microwave from General Electric.

     Last week we noticed the circuit where this microwave was connected the fuse was open (standard 20A). I didn’t notice anything obvious and I plugged back the microwave and it worked as usual. few days later I heard a very strong humming from the microwave just after it stopped working. I couldn’t figure out then why it was doing that noise until I touched one of the sides of the oven and it was extremely hot. I carefully moved the microwave and all the enclosure was too hot to handle (I decided not to open the door anyway) and when I tried to disconnect the microwave from the power outlet I noticed the power cable was also too hot to handle so I used an oven mitten I unplugged it. When I touched the plug I noticed it was too hot to the point it melted the plastic enclosure of the plug, I got a small burn from that but it didn’t require further care. If I wouldn’t have noticed or disconnected the microwave I’m sure it might have caused a fire.

     Model

     JES1656SRSS

     Serial number

     AV200126A

     Bought from

     Best Buy, California

     Bought

     May 15, 2011, about then

     Where

     Redwood City, California: Home/Apartment/Condominium

     Who was involved

     Age 38, Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Injury, No First Aid or Medical Attention Received

125. No one hurt

     Made Jan 28, 2015 · , sent to the company Feb 5, 2015 · , published by CPSC Feb 23, 2015

     The product, in the report: GE Over-The-Range Microwave Oven. Model # JVM1540SM5SS

     The microwave caught on fire while not in use. We were in the room at the time, and saw it within seconds so there was no damage to anything other than the microwave.

     Model

     JVM1540SM5SS

     Serial number

     SZ 205685 L

     Bought from

     Included in new home

     Bought

     Nov 12, 2012, about then

     Where

     Apex, North Carolina: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

126. Not said

     Made Jan 23, 2015 · , sent to the company Feb 2, 2015 · , published by CPSC Feb 17, 2015

     The product, in the report: Black GE microwave

     GE microwave starts up by itself!!

     Model

     JVM1540DN1BB

     Serial number

     TS906552B

     Bought from

     Van Vreedes

     Bought

     Mar 1, 2010

     Where

     Kaukauna, Wisconsin: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Unspecified

127. No one hurt

     Made Jan 16, 2015 · , sent to the company Mar 4, 2015 · , published by CPSC Mar 19, 2015

     The product, in the report: Over the range microwave

     Caller stated that she purchased the over range microwave 2 years ago with a manufactured date of 2002, while using it for popcorn, she noticed flames erupting inside the hood of the unit. She opened it and contained the fire with a dish rag. She stated that the popcorn never popped. The interior of the microwave had burnt marks.

     The manufacturer was not contacted as yet.

     Caller feels that the microwave is a fire hazard and should be recalled.

     Model

     JVM1540SM5SS

     Serial number

     203038L

     Bought from

     Lowes, Florida

     Bought

     Jun 2, 2012, about then

     Where

     Hollywood, Florida: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

128. No incident, no one hurt

     Made Jan 13, 2015 · , sent to the company Jan 22, 2015 · , published by CPSC Feb 5, 2015

     The product, in the report: GE microwave model jeb1095

     glass (front panel and seal) on microwave door shattered. the microwave hadn’t been used for many hours.

     Model

     jeb1095

     Where

     Brooklyn, New York: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     No Incident, No Injury

129. No one hurt

     Made Jan 10, 2015 · , sent to the company Jan 26, 2015 · , published by CPSC Feb 9, 2015

     The product, in the report: GE Café Microwave model number CVM2072SM3SS serial number FV918632B made on MARCH 2011. (Today is Jan 10, 2014)

     GE Café microwave oven model number CVM2072SM3SS mfg date Mar 2011. Problem is the oven start on its own, posing a safety risk. It also will return an error message reporting there is a “short in the control pad” although the problem could be related to the control board too. The cost of the touchpad is closer to purchasing a new one, cost prohibited. These are considered “durable products” with long life spans. Sure reasonable repairs from wear and tear are expected. This however is outside reasonable, or rather designing and selling a product which has one feature which is over 50% of the products values is NOT reasonable. And if it must be that way then it should be very durable. Especially when it has to do with safety (this product starts up when not home or asleep.) Imagine if the brakes of a $20,000 car cost over $10,000 to repair after 4 years. Could a consumer rely on the repair to be any better. We are taking on the risk of ending up with $20,000 in repairs if there is any risk of the repair repeating again.

     Bought from

     Manny’s, Massachusetts

     Bought

     Jun 1, 2011, about then

     Where

     sunderland, Massachusetts: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand ge, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

130. No one hurt

     Made Jan 9, 2015 · , sent to the company Jan 20, 2015 · , published by CPSC Feb 3, 2015

     The product, in the report: GE - 1.6 Cu. Ft. Over-the-Range Microwave - White Model: JVM3160DFWW

     Incident occurred Sunday January 4th, microwaved was used for 8 minutes to heat/thaw leftover ham.....then placed steamable microwaveable bag of mixed vegetables for 4 minutes.....went to upper level of my home...came back down stairs and home was filled with yellowish smoke and electrical smell.... determined microwave was source of smoke...but it was not the food or the cooking chamber that was on fire, Nor the food/food bag. Food bag was not even hot...barely warm. (Cavity and exterior actually look like new despite The chamber having been filled with smoke) Chamber was filled with smoke but no fire...smoke and extreme heat was coming from control panel side of microwave and heat could be felt all over cabinet side. wood was so hot to touch we believed it would catch house on fire. My husband unplugged it and unbolted it and removed from the cabinet to prevent house fire. We contacted GE and asked if there was a recall on the model and was advised there was no recall. then i explained what happened and was transferred to a consumer agent. She advised an authorized service agent we would bring the microwave to them. RRR is the service agency in Bedford VA. Servicer advised they would get to it as soon as they could and would then advise what is wrong with it. We have not yet heard from the servicer or GE and had no report from them as to the problem. Felt we should issue a report as we have seen other complaints online about this model catching fire.

     Model

     Model: JVM3160DFWW

     Serial number

     FD210087A

     Bought from

     Home Depot

     Bought

     Sep 22, 2014

     Where

     Sandy Level, Virginia: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

131. Not said

     Made Jan 8, 2015 · , sent to the company Jan 16, 2015 · , published by CPSC Feb 2, 2015

     The product, in the report: Ge Microwave model PVM1790DR1BB is an over the range microwave that can also convection cook

     This microwave comes on by itself. It has something wrong with the door sensor and will randomly start cooking. Very dangerous.

     Model

     PVM1790DR1BB

     Serial number

     RZ303057K

     Bought from

     spencers, Arizona

     Bought

     Nov 13, 2012

     Where

     gilbert, Arizona: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand ge, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Unspecified

132. No one hurt

     Made Dec 31, 2014 · , sent to the company Jan 16, 2015 · , published by CPSC Feb 2, 2015

     The product, in the report: Over-the-range microwave oven.

     The over the range microwave oven was not in use. It came on by itself as if the “1” digit on the touch pad had been depressed. It showed Express Cooking in the display and turned off normally after one minute counted down. This happened at least a half dozen times during the day, until we figured out what was happening. It is pretty clear that the touch pad is defective and it can decide the “1” digit has been depressed at any time.

     Model

     JVM1540DP1WW

     Serial number

     GT905997B

     Bought from

     Home Depot, Florida

     Bought

     Jul 15, 2010, about then

     Where

     Wellington, Florida: Home/Apartment/Condominium

     Who was involved

     Age 69, Female

     The reporter’s relation to them

     My Spouse

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

133. No one hurt

     Made Dec 22, 2014 · , sent to the company Jan 23, 2015 · , published by CPSC Feb 6, 2015

     The product, in the report: Microwave - Standard over the range

     Caller is reporting that his microwave purchased 14 months ago caught fire December 21/2014.

     The unit had not been used all day and the only portion of it that was turned on was the light that shines down on the caller’s stove.

     Caller was not in the kitchen but smelled smoke from outside, returned to the kitchen and saw first a blue type smoke going up to the ceiling from the unit and that there had been so much heat at the top of the microwave that charred, blackened pieces of plastic had dropped down onto the glass revolving disc.

     He quickly turned everything off.

     The consumer added he called the manufacturer (GE) and made a report with them..They sent a technician to his home..Consumer noted he was told the unit was not repairable, and there was no failure analysis done.

     There were no injuries

     This caller has not contacted the manufacturer but does intend to contact them as quickly as he creates this report

     Model

     JMN11541DM588

     Serial number

     200744

     Bought from

     Jessups Appliance, Florida

     Bought

     Oct 5, 2013, about then

     Where

     Palmetto, Florida: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

134. No one hurt

     Made Nov 26, 2014 · , sent to the company Dec 5, 2014 · , published by CPSC Dec 19, 2014

     The product, in the report: GE Over The Range Microwave, Model No. JVM17500DP1BB, Serial No. MV 210925B, Manufactured July 2011, Black.

     The GE Over the Range Microwave oven was being used to heat food on a small paper plate. After a few seconds of heating I began to notice a flame (about 2 inches in height) begin to develop on a small plastic bracket that holds a metal rack in the microwave. After noticing the flame, I immediately opened the door to extinguish the flame. I removed the metal rack from the microwave and tried to start the microwave again. The flame began to develop again on the plastic bracket which was still intact.

     Model

     JVM17500DP1BB

     Serial number

     MV 210925B

     Where

     Pierre Part, Louisiana: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

135. No one hurt

     Made Nov 13, 2014 · , sent to the company Nov 24, 2014 · , published by CPSC Dec 9, 2014

     The product, in the report: model number JVM1450DM5WW white, under the counter microwave

     cooking microwave popcorn, I started smelling acrid smell. I checked microwave, I pushed stop button, opened the door and flames were coming out of the top. I snuffed out fire with kitchen towel. the top is melted, burned holes are in the interior, top of the microwave. I have pictures, but the website is not letting me load them in the add pages button.

     Model

     JVM1540DM5WW

     Bought from

     home depot

     Bought

     Aug 4, 2013

     Where

     Santa Rosa Beach, Florida: Home/Apartment/Condominium

     Who was involved

     Age 49, Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

136. First aid

     Made Oct 30, 2014 · , sent to the company Nov 7, 2014 · , published by CPSC Nov 26, 2014

     The product, in the report: Household Microwave oven GE Monogram manufactured 12/2003 model#:ZMC1095SF001 serial #:ZF941193S

     The product was not in use. It was about 9:00pm, my daughter was studying nearby when she heard a loud sound from the microwave. The glass just inside the door was completely shattered.

     I put duct tape across the front to prevent shards from falling out, because the outer glass was cracked as well. Some small slivers were on the floor so I swept those up.

     What I didn’t see was a glass border around the edge of the door. It was shattered. Those pieces fell when someone opened the door to see the damage inside. My daughter stepped on one.

     Model

     model#:ZMC1095SF001

     Serial number

     serial #:ZF941193S

     Bought from

     contractor, Utah

     Bought

     Oct 5, 2005, about then

     Where

     SALT LAKE CITY, Utah: Home/Apartment/Condominium

     Who was involved

     Age 24, Female

     The reporter’s relation to them

     My Child

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Injury, First Aid Received by Non-Medical Professional

137. Not said

     Made Oct 26, 2014 · , sent to the company Nov 3, 2014 · , published by CPSC Nov 19, 2014

     The product, in the report: MICROWAVE; BLACK GE Microwave Model #: WES1450DS1BB GE Microwave Serial #: GA102031L

     While warming a cup of coffee, the microwave oven filled with smoke along with the strong smell of melting or burning plastic. I removed the glass tray and rotating ring (Part #: WB06X10549). The shaft of the rotating ring that contacts the rotating mechanism is completely melted. It is a fire hazard. This microwave is a replacement for one purchased 07/14/2012 and the exact same defect caused it to stop working. I was microwaving an individual bag of popcorn when it melted and filled with smoke also.

     Model

     WES1450DS1BB

     Serial number

     GA102031L

     Where

     MELBOURNE, Arkansas: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Unspecified

138. No one hurt

     Made Sep 16, 2014 · , sent to the company Sep 24, 2014 · , published by CPSC Oct 8, 2014

     The product, in the report: General Electric turntable microwave oven. Chrome and Black digital

     In the middle of the night while the whole house was sleeping the microwave beeped and the it started running all by itself. I turned it off and it was very hot to the touch. We unplugged the microwave immediately.

     Model

     General Electric Turntable Microwave (JES1142SF001)

     Bought from

     Walmart, Tennessee

     Bought

     Jan 6, 2003, about then

     Where

     Brighton, Tennessee: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     Reports CPSC links to it

     20140916-DECA3-1429167

     How badly, in CPSC’s words

     Incident, No Injury

139. No one hurt

     Made Sep 15, 2014 · , sent to the company Oct 16, 2014 · , published by CPSC Oct 30, 2014

     The product, in the report: Over the range Microwave

     Caller stated that while sitting in her living room she heard a loud noise and in her investigations discovered that the over the range microwave oven glass door had shattered without being in use. There were glass pieces all over the floor and on the stove as well. There were no prior incidents or service calls with this unit. The unit was only in service for 10 months.

     (9/2014) The manufacturer was contacted and she was informed that this was not a known case. A service rep was sent out 9/13/14 and she received a replacement door.

     She stated that her spouse advised her that he had seen numerous complaints online for this incident. She feels that this unit poses a safety hazard and should be reported.

     Model

     JVM6175DF1WW

     Serial number

     LA206418B

     Bought from

     Sears, California

     Bought

     Nov 6, 2013

     Where

     Long Beach, California: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

140. No one hurt

     Made Sep 15, 2014 · , sent to the company Sep 23, 2014 · , published by CPSC Oct 7, 2014

     The product, in the report: GE 1100 watt microwave oven Model # WES1450DN1BB

     I bought my GE 1.4 cu ft 1100 watt microwave oven model # WES1450DN1BB 2 years ago. I got up one morning last week and heard a beeping sound and found my microwave had come on. It was very hot inside and warm on the outside. I had to open the door for it to stop...wouldn’t respond to buttons. I unplugged and left it off for several hours and plugged it back in...set the clock and several minutes later it started on its own. It is a fire hazard.

     Model

     WES1450DN1BB

     Serial number

     HT942193B

     Bought from

     Walmart

     Bought

     Sep 1, 2012

     Where

     Canton, Texas: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

141. No one hurt

     Made Sep 15, 2014 · , sent to the company Sep 23, 2014 · , published by CPSC Oct 7, 2014

     The product, in the report: Microwave oven

     I reheated a slice of pizza in my microwave using the 30 sec. button. Soon after it started the microwave began making a humming sound. At the end of 30 seconds, the timer stopped, the turntable stopped and the light went off but the humming continued and I could hear the pizza continue to sizzle. Next smoke started coming out of the vents and the microwave itself was getting hot. Finally, my neighbor came over and unplugged the microwave. The food inside was seriously burnt. It is out on the deck cooling off.

     Model

     jvm1631wb004

     Serial number

     ra990944s

     Where

     Omaha, Nebraska: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

142. No one hurt

     Made Sep 13, 2014 · , sent to the company Sep 22, 2014 · , published by CPSC Oct 6, 2014

     The product, in the report: GE Over the Range Microwave oven, Model: JVM7195DFBB 1.9-cu ft with Sensor Cooking Controls (Black)

     GE Over the Range Microwave oven, Model: JVM7195DFBB turned on by itself. Stove was not used at all the entire day. Microwave had been used sporadically throughout the day, but not for at least 3 hours before the incident. About 20:00, Family was watching TV and microwave started by itself. Turntable was not spinning. Light was on. Cancel button did nothing. Opening door caused it to shut off. Closed door and it immediately started again. No message in display area except clock time. Unplugged unit, plugged back in and immediately started again. Left unplugged and will call manufacturer. Unit was only purchased and installed in May (4 months ago).

     Model

     Model: JVM7195DFBB

     Serial number

     ZA206472B

     Bought from

     Lowes

     Bought

     May 8, 2014

     Where

     Sarasota, Florida: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

143. No one hurt

     Made Sep 5, 2014 · , sent to the company Sep 15, 2014 · , published by CPSC Sep 29, 2014

     The product, in the report: GE over the cooktop microwave.

     GE microwave, model no. JVM1750SM1SS and serial no. VS 902764 B, started on its own and would not turn off. The only way it could be turned off is by pulling the plug.

     Model

     JVM1750SM1SS

     Serial number

     VS 902764 B

     Where

     Cumming, Georgia: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     No Relationship

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

144. Not said

     Made Aug 27, 2014 · , sent to the company Sep 5, 2014 · , published by CPSC Sep 19, 2014

     The product, in the report: GE microwave model JES1142spss

     The microwave became too quiet and I realized the blower (I think) wasn’t on and my cup came out very hot after only 15 seconds. I unplugged it and and plugged back in and reset clock which did not fix it. It was 2 days past the one year warranty and GE would not honor it.

     I tried one more time to use it to cook rice, but it shut off after about 1 minute, was extremely hot in the oven, and there was a burned odor. I unplugged it and will dispose of it.

     I believe this oven is a potential fire hazard.

     Model

     JES1142spss

     Serial number

     LA208365G

     Bought from

     Best Buy, North Carolina

     Bought

     Aug 22, 2013

     Where

     Unspecified: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Unspecified

145. No one hurt

     Made Aug 20, 2014 · , sent to the company Aug 28, 2014 · , published by CPSC Sep 12, 2014

     The product, in the report: GE Microwave over the range oven, 16 1/2” H x 29 7/8” W x 15 1/4” D

     Our microwave oven started on fire the evening of July 30, 2014. The microwave had been on about 1 to 2 minutes when we saw a flicker in the upper part of the microwave. We turned off the microwave immediately. There was a flame in the ceiling of the microwave, which burned a hole.

     The microwave was a GE Spacemaker over the range oven. Model JVM 1540 DM5 WW and was slightly over a year old as it was installed on July 13, 2013.

     GE sent a technician to diagnose the problem. The technician said the stirrer blade above the ceiling of the microwave must have come loose and started arcing, causing the fire.

     Model

     JVM 1540 DM5 WW

     Serial number

     HA211856L

     Bought from

     Pacific Sales

     Bought

     Jul 6, 2013, about then

     Where

     San Diego, California: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

146. No one hurt

     Made Aug 14, 2014 · , sent to the company Aug 22, 2014 · , published by CPSC Sep 8, 2014

     The product, in the report: Black GE Microwave, over-the-stove.

     This is our second GE microwave within one and a half years that has had a defect in the same spot. The first microwave caught fire at the top where the fan rotates. The GE Service Rep told us that the fan was not rotating, was beyond repair, and replaced the microwave with the same model. Today, August 14, 2014, the microwave caught on fire in the same place, but this time the flames were much bigger and engulfed the inside. We were able to extinguish the flames, and the top fan area is completely black and charred. The model number of these two microwaves is JVM1540DM5BB. The serial number of our current microwave is 200288. I will be notifying GE of this problem on August 15th. Thank you for your time.

     Model

     JVM1540DM5BB

     Serial number

     200288

     Bought from

     DR Horton/new home

     Where

     Piedmont, South Carolina: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

147. No one hurt

     Made Aug 12, 2014 · , sent to the company Aug 28, 2014 · , published by CPSC Sep 12, 2014

     The product, in the report: over the stove microwave

     (08/11/2014) The consumer stated that the microwave came on by itself. The consumer was not able to turn it off. The unit was turned off at the breaker.

     Model

     HVM1750DP2WW

     Serial number

     FZ203843B

     Bought from

     gift

     Where

     Wellington, Ohio: Unspecified

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

148. No one hurt

     Made Aug 6, 2014 · , sent to the company Aug 14, 2014 · , published by CPSC Aug 28, 2014

     The product, in the report: White Above Range Microwave - Model # JVM1540DM5WW We have seen many complaints after doing a Goggle search about this particular model catching on fire.

     I purchased a GE above the range microwave for my son at Best Buy in September of 2013 and gave it to him for Christmas. A couple weeks ago the top portion (fan area) caught on fire.

     Best Buy sent it in for repair and it was returned “Operator Error”. They would not repair or replace.

     Model

     JVM1540DM5WW

     Bought from

     Best Buy, Nebraska

     Bought

     Sep 21, 2013, about then

     Where

     Lincoln, Nebraska: Home/Apartment/Condominium

     Who was involved

     Age 28, Male

     The reporter’s relation to them

     My Child

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

149. Not said

     Made Jul 30, 2014 · , sent to the company Aug 7, 2014 · , published by CPSC Aug 21, 2014

     The product, in the report: Microwave and Oven combo Model # JKP90SP4SS Serial # SA610024Q

     GE Model #JKP90SP4SS, Sr.#SA610024Q. The unit was installed Oct 2013, Microwave automatically come on Feb 2014, heard humming noise, Opened the Microwave door Glass plate was burning hot. Reported to GE and GE service tech came replaced couple parts and repaired. Again On July 27th 2014 same thing happened “heard humming noise, Opened the Microwave door Glass plate was burning hot”. Reported to GE This product is Fire Hazard, Luckily for two incident We were at home, If no one is at home House can be set on Fire.

     Model

     Model # JKP90SP4SS

     Serial number

     Serial # SA610024Q

     Bought

     Oct 2, 2013

     Where

     Fairfax, Virginia: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Unspecified

150. Not said

     Made Jul 23, 2014 · , sent to the company Jul 31, 2014 · , published by CPSC Aug 14, 2014

     The product, in the report: over the range microwave

     We have a GE over the range microwave oven that has been turning on by itself. Model JVM1540SP1SS Serial #DT921213B Manufactured Feb.2010. It will turn on with 1 minute on the display and the keypad is unresponsive and I had to open the door to stop it. Close the door and it started up again with 1 minute on the display. Open the door and left it open then after a few minutes it started beeping and the display read “keypad shorted may need servicing”. I unplugged the microwave and waited an hour then plugged it back in. After being plugged in for 10 minutes it started up on its own again. Unplugged it and have not plugged it back in again. If this had happened while no one was home it might have caught fire and we would have lost everything.

     Model

     JVM1540SP1SS

     Serial number

     DT921213B

     Bought from

     HH Greggs, Kentucky

     Bought

     Jul 1, 2010, about then

     Where

     Scottsville, Kentucky: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Unspecified

151. No one hurt

     Made Jul 14, 2014 · , sent to the company Jul 23, 2014 · , published by CPSC Aug 6, 2014

     The product, in the report: counter top Microwave Oven

     GE Microwave HVM1540LN1CS turned itself ON without touching the panel. My wife was cooking on a stove and noticed that it turned ON automatically and stopped after one minute .This kept happening every time it turned OFF again. Finally we unplugged the oven to prevent fire hazard.

     Model

     HVM1540LN1CS

     Serial number

     VS 9009878

     Bought from

     Home Depot

     Bought

     Jul 2, 2012, about then

     Where

     Fair Lawn, New Jersey: Home/Apartment/Condominium

     Who was involved

     Age 43, Female

     The reporter’s relation to them

     My Spouse

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

152. Seen by a doctor or nurse

     Made Jun 26, 2014 · , sent to the company Jul 7, 2014 · , published by CPSC Jul 21, 2014

     The product, in the report: We have the matching stove and above mount microwave. GE Profile The Microwave is model #PVM1870SM1SS The stove is model #P2S975SEP1SS. The microwave handle conducts heat. Every time we are using the right front burner the microwave door handle heats up. When we open the microwave we get our hand burned, if we forget to use a potholder. Since the front right burner is the high BTU POWER BOIL, the handle gets extremely hot - I burnt my hand and needed medical treatment once.

     We have the matching stove and above mount microwave. GE Profile The Microwave is model #PVM1870SM1SS The stove is model #P2S975SEP1SS. The microwave handle conducts heat. If we are cooking either water for pasta, which we do several times a week, or I am making soup, we use the right front burner. This makes the microwave door handle, which is directly above the burner, dangerously hot. When we open the microwave we get our hand burned, if we forget to use a potholder. Since the front right burner is the high BTU POWER BOIL, the handle gets extremely hot - I burnt my hand and needed medical treatment once.

     Model

     PVM1870SM1SS

     Serial number

     FS900176B

     Bought from

     Sears

     Bought

     Apr 1, 2010

     Where

     Henrico, Virginia: Home/Apartment/Condominium

     Who was involved

     Age 52, Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Injury, Seen by Medical Professional

153. No one hurt

     Made Jun 16, 2014 · , sent to the company Jul 11, 2014 · , published by CPSC Jul 25, 2014

     The product, in the report: Microwave

     Caller is reporting his microwave that was in his home when built in March 8th, 2010. Caller had no problems with unit until June 15th, 2014 when he heard it running, went upstairs to find that the microwave had just begun running by itself. This unit was showing the message, “Needs service, touch panel short” causing the consumer to immediately unplug the unit.

     The caller was the only occupant in the home at this time.

     He is reporting this issue due to belief that this could become a severe fire hazard.

     He is asking that this product be replaced at manufacturers expense.

     The report states I seek compensation from the manufacturer. I did not. I simply wanted them to be aware of the problem. G.E. did contact me today (6/27/2014)

     Caller stated that the unit failing is fine after four years but that a fire hazard is unacceptable.

     There are no injuries being reported

     The caller sent an email to the manufacturer June 16th, 2014 but has not received a response.

     Model

     JNM1541DN1BB

     Serial number

     VS907208B

     Bought from

     In home when built, Texas

     Bought

     Mar 8, 2010

     Where

     Mansfeild, Texas: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

154. No one hurt

     Made Jun 16, 2014 · , sent to the company Jul 25, 2014 · , published by CPSC Aug 8, 2014

     The product, in the report: microwave

     (06/15/2014) The consumer stated that he and his wife was in another room. They heard the microwave start on its on. A message came up on the panel “single serve reheat”.

     The consumer tried to turn the microwave off by pressing the cancel button. The unit would not shut off. The consumer had to open the microwave door to turn the unit off.

     The consumer unplugged the microwave for a minute, plugged it back in, the same thing happened each time.

     Model

     WES1450DN1BB

     Serial number

     VS913808B

     Bought from

     Walmart, Tennessee

     Bought

     Jan 18, 2010

     Where

     Crossville, Tennessee: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

155. No one hurt

     Made Jun 14, 2014 · , sent to the company Jun 23, 2014 · , published by CPSC Jul 8, 2014

     The product, in the report: Stainless steel countertop microwave/convection oven. Model JES1290ML01

     On June 13, 2014, my G.E. microwave convection oven burst into flame while I was heating up a cup of coffee. The flames came from the right side of the oven and burned the shield that covers an opening in the side of the oven. The food was not involved.

     I have had the oven for approximately nine years and have never had any problems with it.

     It is model JE1290ML01, manufactured in 2006.

     Model

     JES1290ML01

     Serial number

     HL901450M

     Bought from

     Walmart

     Where

     Betheda, Maryland: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand G.E., made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

156. No one hurt

     Made Jun 3, 2014 · , sent to the company Jul 1, 2014 · , published by CPSC Jul 16, 2014

     The product, in the report: under the cabinet microwave Date manufactured: March - 2003

     (05/28/2014) The consumer stated that she heard the microwave going. She went to look at the unit and saw an error message. The consumer tried to turned the unit off, but nothing happened. The only way to stop the unit was to open the door. The consumer had to unplug the unit.

     (05/30/2014) The consumer contacted GE. The consumer was advised that a report would be filed with their engineers. The manufacturer suggested that the consumer purchase a new unit. The consumer was also offered a repair visit which she denied.

     Model

     JVM1860WF001

     Serial number

     FF950875S

     Bought from

     GE

     Bought

     Jan 10, 2003, about then

     Where

     Malvern, Pennsylvania: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

157. No one hurt

     Made May 28, 2014 · , sent to the company Jun 25, 2014 · , published by CPSC Jul 10, 2014

     The product, in the report: Microwave

     This consumer is reporting his microwave with dom 09/2010 and purchased from Home Depot the Summer 2012. The caller had no problems with his microwave until Tuesday, May 27th, 2014 when it began turning on by itself after being turned off for at least ten to fifteen minutes.

     This incident happened four or five times during less than an hour time frame although the consumer unplugged it to reset it two times during this period.

     He has now unplugged the unit and has left it unplugged.

     There have been no injuries to report

     The caller contacted the manufacturer May 28th, 2014, spoke with [REDACTED] who advised him to unplug it.

     [REDACTED] also advised the caller that they were sending a tech out and would wave the “show up” fee but that the consumer would have to pay for any repairs.

     The consumer does not wish to put any money in this particular microwave but would ask that the microwave be replaced at manufacturer expense.

     Model

     HVM1540DP1BB

     Serial number

     ST904219B

     Bought from

     Home Depot, Missouri

     Bought

     Jun 15, 2012, about then

     Where

     Saint Peters, Missouri: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

158. No one hurt

     Made May 27, 2014 · , sent to the company Jun 4, 2014 · , published by CPSC Jun 18, 2014

     The product, in the report: GE microwave / white / model: JVM1540DP1WW. Mounted above stove with vent to outside

     GE Microwave, Model:JVM1540DP1WW, manufactured: August 2010. Began turning itself on by itself, could press stop button, but would not make it stop and had to open the door. Upon closing the door, the keypad then worked, but it would turn itself on again after a few seconds without being touched. Had to unplug it to make it stop.

     Model

     JVM1540DP1WW

     Serial number

     RT956730B

     Bought from

     Sears, California

     Bought

     May 4, 2012, about then

     Where

     Lakeside, California: Home/Apartment/Condominium

     Who was involved

     Age 46, Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

159. Not said

     Made May 23, 2014 · , sent to the company Jun 9, 2014 · , published by CPSC Jun 23, 2014

     The product, in the report: Model # WES1130DMWW, Serial No:VS904012B Microwave White

     Model # WES1130DMWW, Serial No:VS904012B, GE Microwave oven Oven turns on by itself sometimes when door is shut. Have reported to GE, they offered my a $25.00 coupon to buy another, which I will NOT. I have resorted to keeping oven unplugged unless using.

     This is a TERRIBLE fire hazard!

     Model

     Model # WES1130DMWW

     Serial number

     Serial No:VS904012B

     Bought from

     Best Buy

     Bought

     Aug 1, 2012

     Where

     Buffalo, New York: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Unspecified

160. No one hurt

     Made May 20, 2014 · , sent to the company May 30, 2014 · , published by CPSC Jun 13, 2014

     The product, in the report: GE Monogram inbuilt microwave Model: ZMC1095SF02

     The microwave oven was not being used , we heard a glass shattering noise and saw the outer screen of our microwave oven was shattered...

     The inner glass panel of our inbuilt GE monogram microwave seems to be intact.

     Model

     ZMC1095SF02

     Serial number

     ZG900201B

     Where

     Portland, Oregon: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

161. No one hurt

     Made May 12, 2014 · , sent to the company May 20, 2014 · , published by CPSC Jun 11, 2014

     The product, in the report: GE microwave

     ge over the stove microwave caught on fire while making microwave popcorn

     Where

     ladera ranch, California: Home/Apartment/Condominium

     Who was involved

     Age 50, Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

162. No one hurt

     Made May 11, 2014 · , sent to the company May 19, 2014 · , published by CPSC Jun 3, 2014

     The product, in the report: Product Type is a microwave oven. This is an under the cabinet model that is suspended over the stove. It uses a touch pad control. It appears that some form of continuity exists at the “1” pad that causes the oven to turn on by itself.

     GE Microwave Oven Model JVM1540DP1WW, Mfg JAN 2010 was found in alarm mode by son who unplugged it. Later investigation revealed that the unit would turn on by itself starting a 1 minute Express Cook cycle which the CLEAR/OFF button could not stop. The magnetron was functioning and did heat the cup of water placed in the oven for safety reasons. My concern is that this could have happened with no one present (or sleeping) and could have started a fire.

     Model

     JVM1540DP1WW

     Serial number

     AT934497B

     Bought from

     RC Willey

     Bought

     Jun 10, 2010, about then

     Where

     Layton, Utah: Home/Apartment/Condominium

     Who was involved

     Age 75, Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

163. Not said

     Made May 4, 2014 · , sent to the company May 12, 2014 · , published by CPSC May 27, 2014

     The product, in the report: GE over the stove microwave with exhaust fan.

     About 30 minutes ago, our GE over the stove microwave spontaneously caught on fire. The microwave was not in use at the time.

     My wife advised that she heard the fan on the microwave go on, then saw flames reflected in the kitchen window.

     The microwave fan and assorted debris (possibly insulation) was lying on the dish which rotates. The debris was on fire. The fire was extinguised sifely and the kitchen area aired out.

     No injuriesor damages, but our question is, what would have happened if no one was at the house when the fire occurred?

     Model

     JUM1540DM5WW

     Serial number

     T2204443L

     Bought from

     Sears

     Where

     Milwaukie, Oregon: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Unspecified

164. No one hurt

     Made Apr 30, 2014 · , sent to the company May 9, 2014 · , published by CPSC May 23, 2014

     The product, in the report: GE Space saver microwave Model JVM1540SM5SS Serial # LA 205435 L Manufactured June 2013

     Returned home from work to a house filled with smoke and flames coming out of microwave oven. Microwave oven caught on fire while not in use.Microwave was purchased brand new in October 2013 to go inside a brand new home that was just built in September 2013 ..so basically we have only had the microwave 7 months before this tragic fire.

     GE Space saver Model JVM1540SM5SS Serial # LA 205435 L Manufactured June 2013

     Model

     JVM1540SM5SS

     Serial number

     LA 205435 L

     Bought

     Oct 12, 2013

     Where

     Cary, North Carolina: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

165. No one hurt

     Made Apr 21, 2014 · , sent to the company May 9, 2014 · , published by CPSC May 23, 2014

     The product, in the report: Black Over the range Microwave/vent combo

     The consumer stated that he was away from his house and had instructed his neighbor to watch over his property while he was away. The consumer’s neighbor entered the consumer’s house and sensed a burning odor coming from the kitchen. He noticed that there were flames coming from the top part of the inside of the microwave. The neighbor disconnected the microwave’s power supply from the wall socket and the fire was extinguished by itself. He inspected the inside of the microwave and noticed that there were 5 inches black burn marks on the top part on the inside. The consumer discontinued the use of the microwave.

     4/21/14- The consumer contacted the manufacturer. The manufacturer oferred to scheduled a technician to inspect the unit between 4/22/14 and 4/23/14. The technician visit cost will be covered by the product’s warranty. The consumer agreed.

     The consumer thinks this product poses a fire hazard.

     Model

     JVM1540DM5BD

     Serial number

     TZ201927L

     Bought from

     Home Depot, Florida

     Bought

     Apr 1, 2013

     Where

     Marathon, Florida: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     My Friend / Neighbor / Co-worker

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

166. No one hurt

     Made Apr 12, 2014 · , sent to the company Apr 21, 2014 · , published by CPSC May 5, 2014

     The product, in the report: GE Profile Convection Over-the-Range Microwave Oven PVM1790SR1SS

     After cooking some food this morning our microwave would keep running after closing the door. We couldn’t get it to stop unless we open the door or unplug it. Now, when we plug it in it starts on its own and keeps running. The turntable doesn’t turn but it keep cooking. The walls inside get hot. The only way to turn it off is to unplug it. We called GE service and they are coming out this week. It’s a good thing we noticed it running or it would have just kept cooking.

     Model

     PVM1790SR1SS

     Serial number

     SV301946K

     Bought from

     Home Depot

     Bought

     Oct 17, 2011, about then

     Where

     Geneva, Illinois: Home/Apartment/Condominium

     Who was involved

     Age 39, Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

167. No one hurt

     Made Apr 7, 2014 · , sent to the company Apr 15, 2014 · , published by CPSC Apr 29, 2014

     The product, in the report: GE Microwave Cooking Center microwave and thermal oven combination

     GE Model JKP905P4SS, Serial FA607089Q installed on June 7, 2013, in our residence, as part of kitchen remodel. Unit was purchased on March 12, 2013 from local Home Depot Store. Unit tag indicates it was manufactured March 2013.

     On April 3, 2013 at 7:45AM bacon was cooked in the unit. Bacon was taken out of unit and unit door was closed and fan stayed on. At approx 8AM, noticed the display was dark, the fan was off and left the kitchen. Returned to the kitchen at approx 9:30AM and the microwave’s display indicated the clock needed to be reset which was done. Opened the microwave door and the inside was very hot, closed the door and noticed the fan was running. Oven mittens were required to remove the glass turntable and left the door open thinking it would help the microwave cool down. At 11:45AM closed the microwave door and the fan started. Crackling and popping started and smoke started to come out of the top vents above the microwave. The door was opened and the crackling and popping stopped. The main electrical breaker for the microwave oven cooking center was turned off. The smoke stopped, but the possibility of a fire within the built-in cabinet existed and GE was called at approx 12 noon to determine the proper course of action. It was not possible to speak with a person so a message was left and the call was returned by [REDACTED] at approx 4:10PM but did not speak with her until Friday and gave her the details provided above.

     GE sent a service technician on April 7, 2014, who removed the microwave’s control panel and energized the unit. After several minutes, the technician reported the noise heard was the magnetron energizing and not the fan running, as we thought, because a relay on the microwave’s control board was stuck in the on position. The technician disconnected wires from the microwave’s circuit board and said the breaker could be re-energized and the oven portion of the unit was safe to use until he returned to replace the microwave’s control board and the magnetron later in the week.

     While the unit’s control panel was open we noticed both circuit control boards for the unit had dates of November 9, 2007 while the unit’s manufacture date was March 2013.

     We are very concerned about the exposure to a fire risk, in an inaccessible cabinet, that the unit presented to our home and ourselves.

     Model

     JKP905P4SS

     Serial number

     FA607089Q

     Bought from

     Home Depot, Virginia

     Bought

     Mar 12, 2013

     Where

     Richmond, Virginia: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

168. First aid

     Made Apr 3, 2014 · , sent to the company Apr 11, 2014 · , published by CPSC Apr 25, 2014

     The product, in the report: GE Over the Range Microwave (1.7 cf), model LVM1750DPWW

     My GE Model LVM1750DPWW Over-the-Range Microwave caught fire. The microwave was manufactured in September 2012, delivered in December 2012 and installed in June/July 2013. The fire occurred on the rear right upper rack hook. The hook began sparking and caught fire. GE sent a repairman who said it was a safety issue, that he “wished GE would tell people not to leave the racks in the ovens” and that GE would bring another microwave to the house and install it for me.

     A couple days later, GE customer relations emailed me to say that the rack had not been installed properly on the hooks and that this was my fault and that they would give a small discount but would not replace the oven.

     1. There is no way that the rack could be installed improperly. If it is on one or two hooks, it easily falls into the other hooks.

     2. There was no way he could tell if we had, in fact, installed it improperly. The hook was burned and melted, so there was no way to put the rack on the hooks.

     Model

     LVM1750DPWW

     Bought from

     Lowe’s

     Bought

     Nov 26, 2012

     Where

     Houston, Texas: Home/Apartment/Condominium

     Who was involved

     Age 30, Female

     The reporter’s relation to them

     My Child

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Injury, First Aid Received by Non-Medical Professional

169. No one hurt

     Made Mar 24, 2014 · , sent to the company Apr 1, 2014 · , published by CPSC Apr 15, 2014

     The product, in the report: GE Profile built in microwave with kit.

     Our microwave caught on fire. I was cooking oatmeal in a bowl, it was only set for 2 1/2 minutes. I heard a crackling noise and looked and saw flames shooting down into the microwave. They kept getting larger and larger. I grabbed the fire extinguisher and evacuated my grandchildren, and turned off the power at the breaker box. I did not open the microwave, not wanting to add oxygen to the flames. The gire eventually went out. After an hour or so, I opened the door and saw that the top of the microwave had melted down toward the center. There was a chemical type smell. I emailed GE. I looked for recall information. Our exact GE Profile microwave was not in a recall, but one similar was. We had a fire with our GE dishwasher less than 3 months ago and did not realize it was in a recall. We have already replaced it.

     Model

     Profile JE186OSB 002

     Serial number

     AD903994K

     Bought from

     GE

     Bought

     Mar 1, 2003, about then

     Where

     Leesville, Louisiana: Home/Apartment/Condominium

     Who was involved

     Age 50, Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

170. Not said

     Made Mar 5, 2014 · , sent to the company Mar 13, 2014 · , published by CPSC Mar 28, 2014

     The product, in the report: GE Microwave over the range model # JVM1540SP1SS Serial # TT908360B Stainless Steel and Black

     twice our microwave turned on by itself and started running while no one was even in the same room

     Model

     JVM1540SP1SS

     Serial number

     TT908360B

     Bought from

     HH Gregg

     Bought

     Mar 1, 2011, about then

     Where

     Naples, Florida: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Unspecified

171. Not said

     Made Jan 30, 2014 · , sent to the company Feb 7, 2014 · , published by CPSC Feb 25, 2014

     The product, in the report: GE Spacemaker Over the Stove microwave oven with vent. Model JVM153WK 01

     Have a GE Spacemaker over the range microwave JVM1630WK 01 that turns itself on and off. Sometimes it runs with PAUSE in the display, other times starts running spontaneously when door is shut.

     Model

     JVM1630WK 01

     Serial number

     RH903458U

     Bought from

     With new Home

     Where

     McPherson, Kansas: Mobile/Manufactured Home

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand ge, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Unspecified

172. No one hurt

     Made Jan 19, 2014 · , sent to the company Jan 28, 2014 · , published by CPSC Feb 12, 2014

     The product, in the report: Black GE Spacemaker Oven JNM1541. DM 3 BB. -- 1 1/2 years

     I was not using the over-the-stove microwave but was making soup on the stove below. All of a sudden, the microwave went on. We tried to stop it by pressing it off; we then opened the door but it kept running,; we tried to reprogram it, but it kept running. Finally, we located the circuit breaker and shut it off.

     GE tech came out on 01/24/2014 and tested the microwave and concluded that the fan self-started because the thermostat on the bottom registered a hot temp from pot of boiling soup on cooktop. The fan will not shut off until the temp falls to a lower range and could not be controlled by us. This is a safety feature and not a problem!”

     Model

     Spacemaker

     Serial number

     AT 904345 U

     Bought from

     Builder

     Bought

     Aug 17, 2011, about then

     Where

     Somerset, New Jersey: Home/Apartment/Condominium

     Who was involved

     Age 70, Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

173. Not said

     Made Jan 7, 2014 · , sent to the company Feb 19, 2014 · , published by CPSC Mar 6, 2014

     The product, in the report: Microwave

     The consumer says the microwave turned itself on. Her husband was sitting in the room nearby. He heard the microwave come on and then saw smoke come on. He immediately unplugged it. Her next step is to contact the manufacturer.

     Model

     JES1451DNIBB

     Bought from

     Best Buy

     Where

     Unspecified: Unspecified

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Unspecified

174. Not said

     Made Dec 5, 2013 · , sent to the company Dec 13, 2013 · , published by CPSC Dec 30, 2013

     The product, in the report: GE Profile 36” microwave oven

     GE Profile 36” microwave oven heats up and in 2 incidents melted the wires connection to the thermo cut off located in the top cavity of the microwave. First incident melted the connection wires and burnt out the heat sensor. GE repaired and 2 months later same incident. Microwave ceased to work and upon inspection the same wires connecting to the thermo cut off were melted. This time the sensor did not burn out but heated up so much that it made on one of the terminals on the sensor break off. This is a fire hazard.

     Model

     JVM3670SK06

     Serial number

     FZ303169B

     Where

     Unspecified: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Unspecified

175. No one hurt

     Made Nov 2, 2013 · , sent to the company Nov 12, 2013 · , published by CPSC Nov 26, 2013

     The product, in the report: GE Spacemaker 1800 above stove model with vent fan

     The floor of my wall mount GE Spacemaker 1800 becomes burning hot to the touch despite the microwave not being used for a couple of hours. I am worried it is a fire hazard and have unplugged it.

     Model

     Spacemaker 1800, JVM1850SH06

     Serial number

     RL901812B

     Bought from

     Lowes, Massachusetts

     Bought

     Sep 1, 2006, about then

     Where

     Beverly, Massachusetts: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

176. No one hurt

     Made Oct 18, 2013 · , sent to the company Oct 25, 2013 · , published by CPSC Nov 8, 2013

     The product, in the report: GE Sensor Microwave oven in black, rotating turntable

     GE Microwave Oven Model #JES1451DN1BB

     Unit began beeping at random times with a sensor error (this was at 3am and 5am on 10/14/13) when the microwave had not been in use for quite some time). We unplugged the unit but plugged it back in the next day. Used it successfully just by hitting the “1” or “2” express cook settings but would keep it unplugged. Two days later when the unit was plugged in it just turned on by itself. Unplugged it. Plugged it back in a little bit later and the keypad was completely dead.

     Model

     JES1451DN1BB

     Serial number

     ZS900274B

     Where

     Unspecified: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

177. No one hurt

     Made Oct 15, 2013 · , sent to the company Oct 24, 2013 · , published by CPSC Nov 7, 2013

     The product, in the report: Black GE Microwave1.4 CTP

     GE Microwave turned itself on at 1am. I had walked by it 10 minutes earlier and it seemed fine. Time was showing.

     Model

     JES1451DNBB

     Serial number

     RT916973B

     Bought from

     Lowe’s Hardware, North Carolina

     Bought

     Nov 10, 2010

     Where

     Dobson, North Carolina: Home/Apartment/Condominium

     Who was involved

     Age 49, Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

178. No one hurt

     Made Oct 14, 2013 · , sent to the company Oct 24, 2013 · , published by CPSC Nov 7, 2013

     The product, in the report: Microwave Oven (self-standing)

     The microwave turns on by itself when unattended. The only way to stop it is to open the door, and then when you close the door it often starts again. Otherwise it will run by itself for long periods of time.

     Model

     jes2051dn1bb

     Bought from

     Lowe’s, Mississippi

     Bought

     Mar 10, 2011, about then

     Where

     Tupelo, Mississippi: Home/Apartment/Condominium

     Who was involved

     Age 36, Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

179. No one hurt

     Made Sep 18, 2013 · , sent to the company Sep 26, 2013 · , published by CPSC Oct 28, 2013

     The product, in the report: GE Profile over the stove microwave, Spacemaker XL1800 silver

     Our GE Profile Spacemaker XL1800 is 6 years old. Twice now the ‘over the stove” light, contained in bottom of the microwave, has exploded, as soon as we turned on the light in the morning. Luckily the plastic cover beneath the 2 (very expensive to replace)bulbs has stayed intact or there would definitely have been injuries from flying glass particles. It happened again today, nearly scaring me to death, and waking my husband in another room. White smoke comes from the light socket after the bulb explodes. why would this happen to a cool light that has been off for over 10 hrs, in an Air conditioned kitchen? As with every single GE appliance that our builder insisted we buy when purchasing our new house, this has been nothing but trouble. continuous burned out bulbs, fan vent that wont close, on and on. they are all terrible appliances and ii will boycott them and their products for ever.

     Model

     GE Profile Spacemaker XL1800

     Bought from

     Davis Homes, Indiana

     Bought

     Jul 23, 2007, about then

     Where

     Indianapolis, Indiana: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

180. Not said

     Made Sep 13, 2013 · , sent to the company Sep 23, 2013 · , published by CPSC Oct 23, 2013

     The product, in the report: GE Black over the range microwave Model JVM1441BH01, Serial Number AH 901281B manufactured January 2005.

     During the night, the outside glass on the door on my over the range microwave shattered into small pieces like safety glass. Did not explode just completely shattered into small pieces. Microwave was not in use at the time.

     GE over the range microwave Model JVM1441BH01, Serial Number AH 901281B manufactured January 2005.

     Model

     JVM1441BH01

     Serial number

     AH 901281B

     Where

     St Augustine, Florida: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Unspecified

181. No one hurt

     Made Aug 30, 2013 · , sent to the company Sep 10, 2013 · , published by CPSC Sep 24, 2013

     The product, in the report: GE Microwave model JVM1750SM1SS, serial number RR902672B, manufactured August 2008. Above the stove, under cabinet microwave. With shelf and turntable inside.

     On August 27, 2013 I woke up at 2:00am. To the sound of the microwave running. I got up and saw it was on. Everyone in the house was asleep. I turned it off and removed a pan that was inside. I had forgotten that I left the pan in the microwave from dinner, 7 hours before. When I opened the door i noticed that there was a spot on the door where it almost burned through. I pushed the clear button numerous times and went back to bed, only to be woken up twice more by the microwave turning itself on again. Each time the microwave read, sensor error. At that point I was so frightened that it would burn the house down that I unplugged the unit and have not used it since. I am afraid that if I plug it in it will start up again. It is a GE model JVM1750SM1SS, serial number RR902672B, manufactured August 2008. I contacted the manufacturer and am waiting to hear back from them but in the mean time I am concerned for anyone else that owns this model. It may end up killing a family while they are sleeping.

     Model

     JVM1750SM1SS

     Serial number

     RR902672B

     Bought from

     Home Depot, New York

     Bought

     Aug 30, 2009, about then

     Where

     South Hempstead, New York: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

182. No one hurt

     Made Aug 15, 2013 · , sent to the company Aug 23, 2013 · , published by CPSC Sep 9, 2013

     The product, in the report: GE Microwave (over the oven model) #JVM1540DN1cc serial number- TS-901835B

     GE Microwave turns on by itself. Will stop when door is opened but has been found to be running a couple of different times with no input from users and no food in oven. Have been standing in kitchen doing dishes when it just turns on by itself. I can still use it but I must unplug it after every use as I can’t always be there to shut it off it if starts on its own.

     Model

     JVM 1540 DN1cc

     Serial number

     TS-901835B

     Bought

     Aug 3, 2010

     Where

     Naples, Florida: Home/Apartment/Condominium

     Who was involved

     Age 55, Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

183. No incident, no one hurt

     Made Aug 13, 2013 · , sent to the company Sep 5, 2013 · , published by CPSC Sep 19, 2013

     The product, in the report: Combination Microwave/Oven

     Combo microwave and Oven GE Mod J-TP90D P4WW Ser.# GA619775Q The unit is three months old and functioned fine until August 9, 2013. We cooked a meal in the Microwave and shut it off upon completion. About an hour later I noticed a buzzing but could not identify the source. If I opened the door it would stop and restart when the door was closed. After a few minutes of this I noticed an odd odor and opened the door. The rotating plate at the bottom was very very hot which indicated that the microwave gun was activated and was the source of the buzzing. The smell got a lot worse and good deal of heat was coming out of the upper vents. It was obvious that wiring was burning! About then the unit shut off I presume via thermal switch. I immediately went to my panel box and switched the breaker off. Slowly the heat and odor dissipated. As this is in a wood cabinet the concern immediately became that this could be a source of a fire. The breaker remains off. I called the dealer and service after sale is not in their vocabulary .. Given that this was a new unit with a serious problem one would think that their reputation demands immediate or at least next day service. Instead I was given two time blocks on Tuesday .. three & one-half days later. Have you had reports of this nature for this product???

     Model

     J-TP90D P4WW

     Serial number

     GA619775Q

     Bought from

     Spencers, Arizona

     Bought

     May 11, 2013

     Where

     Phoenix, Arizona: Home/Apartment/Condominium

     Who was involved

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     No Incident, No Injury

184. No one hurt

     Made Aug 5, 2013 · , sent to the company Aug 13, 2013 · , published by CPSC Aug 27, 2013

     The product, in the report: GE Microwave JES1451DN1BB - counter top model in black.

     My GE Microwave starts by itself. It has done this 4 times in the last three days (at least that I am aware of) and it always goes to defrost frozen vegetables, which would require the same button to be hit twice before starting. Just called GE and they said to unplug it and wait one minute and plug it back in. If it continues I would need to have service come out at a rate of $79.95 plus parts. This is to fix a faulty microwave which was manufactured in October of 2010. I might as well buy a new microwave, which would not be GE.

     Model

     JES1451DN1BB

     Serial number

     TT903786B

     Bought from

     Lowes, New York

     Where

     Unspecified: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

185. No one hurt

     Made Jul 31, 2013 · , sent to the company Sep 5, 2013 · , published by CPSC Sep 19, 2013

     The product, in the report: Microwave

     The consumer sated that the microwave turns itself on. When the microwave turns on, the control panel becomes unresponsive. The only way to stop the microwave is to open the door and pull the plug out.

     This has happened about 3 times.

     Last night (07/19/13) when this happened, the consumer stated that he left the microwave unplugged for about 15 minutes. When he plugged the microwave back in, the microwave immediately started again.

     When the consumer contacted the manufacturer to report this problem, the manufacturer informed him to contact retailer’s GE department. The retailer took a report and informed the consumer that the microwave is not recalled.

     The consumer stated that there are no patterns and the microwave starts spontaneously.

     The consumer has left the microwave unplugged.

     Model

     WES1450

     Serial number

     R590277- 4B

     Bought from

     Wal-Mart, New York

     Bought

     Nov 4, 2009

     Where

     Niagara Falls, New York: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

186. No one hurt

     Made Jul 30, 2013 · , sent to the company Aug 7, 2013 · , published by CPSC Aug 21, 2013

     The product, in the report: GE Microwave Space Saver Over the Range

     Our two year old GE space saver microwave has been turning on by itself. I have read that this can cause fires. The cost to repair is nearly the cost of the device. I have also read that the parts are assembled elsewhere, so if I get another microwave, I may run into the same problem. I have unplugged the device. The model number is HVM 1540 DP1WW S/N DV 906696B Manufactured 2/11

     Model

     HVM 1540 DP1WW

     Serial number

     DV 906696B

     Bought from

     The Home Depot, New York

     Bought

     Apr 14, 2011, about then

     Where

     Wappingers Falls, New York: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

187. No one hurt

     Made Jul 26, 2013 · , sent to the company Aug 5, 2013 · , published by CPSC Aug 19, 2013

     The product, in the report: Microwave

     Microwave caught on fire. After some searching I am discovering this is a rather common thing.

     I have pictures but after 3 tries your site kept crashing when I tried to upload them.

     Model

     JVM1540DM5WW

     UPC

     ?

     Serial number

     TZ201700L

     Bought from

     Best Buy, Florida

     Bought

     Feb 1, 2012

     Where

     Winter Park, Florida: Home/Apartment/Condominium

     Who was involved

     Age 64, Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

188. No one hurt

     Made Jul 26, 2013 · , sent to the company Aug 5, 2013 · , published by CPSC Aug 19, 2013

     The product, in the report: microwave oven

     microwave turns on by self.circuit board replaced by ge after 10 months. now a year later,same thing.

     Model

     ge profile jvm1540dn1bb

     Bought from

     lowes, Connecticut

     Bought

     Apr 12, 2010, about then

     Where

     middlefield, Connecticut: Home/Apartment/Condominium

     Who was involved

     Age 62, Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand ge, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

189. No one hurt

     Made Jul 24, 2013 · , sent to the company Aug 1, 2013 · , published by CPSC Aug 15, 2013

     The product, in the report: Sensor Microwave Black

     Ge Sensor Microwave Oven Model JES 1451BJ 02, self-starts at random, after closing door. No bottons were push to initiated the start of microwave prior to closing the door or after closing the door.

     Model

     JES 1451BJ 02

     Serial number

     LL 901335

     Bought from

     Lowes, Georgia

     Bought

     Dec 4, 2006

     Where

     Atlanta, Georgia: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

190. No one hurt

     Made Jul 23, 2013 · , sent to the company Jul 31, 2013 · , published by CPSC Aug 14, 2013

     The product, in the report: GE over range microwave, model JVM1540DN1WW, serial number TS904234B, manufacture date 10/09

     On July 22, 2013 at 6:30 a.m. I noticed my microwave beeping and “READY” displayed on the screen. There was nothing in the microwave and my family was still asleep. I opened and closed the door to clear the ready. My teen son called me later in the day and said the microwave had turned on by itself during the day. I did not think to warn my husband who that night put a metal pan of brownies in the microwave to keep them fresh overnight (kind of as a bread box). In the morning I noticed the microwave beeping again with “ready” displayed. I opened the microwave and the brownies were warm and there was a scorch mark at the contact point of the pan at the back of the microwave. This is extremely dangerous and my house could have caught fire overnight. I called GE today and there is no recall on this product. I filed an incident report with them today and they are sending a technician out tomorrow to inspect it. I think a recall needs to be explored for this product as a similar incident was reported on this site last month.

     Model

     JVM1540DN1WW

     Serial number

     TS90423B

     Where

     Unspecified: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

191. No one hurt

     Made Jul 5, 2013 · , sent to the company Jul 15, 2013 · , published by CPSC Jul 29, 2013

     The product, in the report: Over the range built in GE microwave over

     We purchased an over the counter built in GE Microwave oven and had trouble several times with the touch key pad located on the right side of the installed unit. The touch key pad was replaced last year shortly after we purchased the unit and today the Key pad was no longer properly functioning as it read “Keypad error, service may be needed.” I was looking at the warranty book when to my amazement, the microwave went on all by itself! I quickly opened the door and it shut off and when i closed it there was a 1:00 on the display so i cleared it on the touch pad and left it alone and 2 minutes later it went on again all by itself. I realize that if there is nothing in the microwave that a fire can easily start and after this happened a 3rd time, again with nothing touched on the keypad AFTER it was cleared. I called GE and they were not willing to replace the unit free of charge even though this module was replaced just last year for a similar problem. They said i would have to pay for the service and the part which is totally unacceptable to me. The Model # is JVM1540DPWW and the Serial No: GV304588 Please let me know what can be done here as GE’s response was not acceptable in light of the danger this type of problem poses.

     Model

     Model: JVM1540DPWW

     Serial number

     Serial No:GV304588

     Bought from

     EBA Appliances, New York

     Where

     brooklyn, New York: Home/Apartment/Condominium

     Who was involved

     Age 59, Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

192. No incident, no one hurt

     Made Jun 25, 2013 · , sent to the company Jul 3, 2013 · , published by CPSC Jul 18, 2013

     The product, in the report: Countertop Microwave oven

     Used the microwave for 2 minutes followed by a wait of about 5 minutes then another 2 minutes use. About an hour later the microwave started beeping occasionally. A message about overheating and maintenance required was being displayed. Unit was hot to the touch and the door window is distorted. The door would not open. Unplugged unit and allowed it to cool. Was able to pry the door open as it was fuzed to the bottom of the interior wall which melted. Both inside and outside window parts are distorted.

     Model

     JES1451DN1BB

     Serial number

     HT900914B

     Bought from

     Lowes, Massachusetts

     Bought

     Aug 1, 2010, about then

     Where

     Stoneham, Massachusetts: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     No Incident, No Injury

193. No one hurt

     Made Jun 23, 2013 · , sent to the company Jul 1, 2013 · , published by CPSC Jul 16, 2013

     The product, in the report: GE spacemaker microwave oven, model number JVM1540, black

     My microwave turned on by itself. It would not turn off when I hit off on the keypad nor when I opened the door. It had to be unplugged to turn it off. If I had gone to bed or was not home I am afraid that there could have been a fire. After plugging the unit in again the next day, the same thing occurred later that day. Then my keypad became entirely unresponsive. I have a GE Spacemaker Microwave Oven model number JVM1540 which I purchased from Sears barely two years ago.

     Model

     spacemaker microwave oven JVM1540DP1BB

     Serial number

     TT 925097 B

     Bought from

     sears, Illinois

     Bought

     Apr 2, 2011

     Where

     Addison, Illinois: Home/Apartment/Condominium

     Who was involved

     Age 2, Male

     The reporter’s relation to them

     My Child

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

194. No one hurt

     Made Jun 17, 2013 · , sent to the company Jun 25, 2013 · , published by CPSC Jul 10, 2013

     The product, in the report: Over the range microwave oven

     I was at home, heard a noise, looked around to see what it was, found that my GE microwave had turned on by itself it had an orange glow on the inside. I hit the clear button and it did not go off. I opened the door and it stayed on. I had to unplug it to turn it off. The keypad display was all light up and flashing off and on. The inside of the oven had an orange glow instead of the usual light that goes on when in use. It was making an arcing sound. If I was not home at the time, it would have caused a fire.

     Model

     JVM1750SM1SS

     Serial number

     HS901391B

     Bought from

     Pennwest Homes

     Bought

     Nov 1, 2009, about then

     Where

     Townsend, Delaware: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

195. No one hurt

     Made Jun 11, 2013 · , sent to the company Jun 19, 2013 · , published by CPSC Jul 3, 2013

     The product, in the report: GE microwave

     0n 6/10/2013 I came home to find my GE microwave model JVM1540DN1WW had started by itself and was running. I turned it off by opening the door and when I shut the door it started up again. After opening and closing the door several times over it continued to turn itself on, then it would stop for a minute and start up again. I then unplugged it. Very Scary and super dangerous. I feel that had I not come home when I did it could have started a fire. I think they should recall these appliances, they are not safe.

     Model

     JVM1540DN1WW

     Serial number

     SS 904515 B

     Where

     Carbondale, Colorado: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

196. No one hurt

     Made May 30, 2013 · , sent to the company Jun 24, 2013 · , published by CPSC Jul 9, 2013

     The product, in the report: GE Profile Microwave/Convection oven

     The consumer says that her microwave oven turned on by itself. She is now afraid to turn it on. She says she has seen numerous online reports of the same thing happening to others. She said had she not been home or have been sleeping, her house could have burned down.

     The consumer says that she was sitting in the living room when she heard something loud go off in the kitchen. She noticed her microwave spontaneously turned on. She was not able to turn it off by hitting the button or opening the door. She was only able to shut it off by hitting the circuit breaker.

     The consumer contacted the manufacturer who offered her 50% off on parts. She was told by the company that they have never heard of this before.

     Model

     JVM1790SK

     Serial number

     GT904210K

     Bought from

     Pacific Sales, California

     Bought

     May 15, 2011

     Where

     Agoura Hills, California: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

197. No one hurt

     Made May 30, 2013 · , sent to the company Jul 9, 2013 · , published by CPSC Jul 23, 2013

     The product, in the report: counter top microwave

     (03/25/2013) The consumer stated that her mother’s electrical power went out around 11pm. When she came into the back door the there were flames around the microwave and the stove. She called 911. She got her mom out of the house. The fire department came and put the fire out. The fire marshall told them that he could not determine if the fire was caused by the stove or the microwave. The consumer stated that the stove had not been used recently, but the microwave had been used about a couple of hours before the fire. The entire kitchen was destroyed by fire. The other parts of the hosue was damaged by smoke.

     Model

     WES11300MBB

     Serial number

     unknown

     Bought from

     Walmart, Nebraska

     Bought

     May 8, 2009, about then

     Where

     Fairbury, Nebraska: Home/Apartment/Condominium

     Who was involved

     Age 68, Female

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

198. No one hurt

     Made May 23, 2013 · , sent to the company Jun 12, 2013 · , published by CPSC Jun 26, 2013

     The product, in the report: HOUSEHOLD MICROWAVE OVEN, 60 HZ, 1650 WATTS

     MICROWAVE OVEN CAUGHT FIRE AFTER ABOUT 10 SECONDS OF WARMING WATER IN CUP. FIRE MELTED PART OF OVEN WHERE THE WAVEGUIDE OPENS INTO COOKING CHAMBER. FIRE WAS PUT OUT WITH FIRE EXTINGUISHER. NO INJURIES SUSTAINED. REPORT BY EMPLOYEE USING THE MICROWAVE: 1. Placed cup of hot water in microwave (same cup I have used for years) 2. After approx 10 secs I heard a banging noise and observed sparks in the microwave. 3. I stopped the microwave and removed my cup. 4. Emptied my cup in the sink and then went back to check the microwave. I observed some smoke, and on closer observation I observed a flame inside the microwave. 5. I disconnected the power and looked in the kitchen for a fire extinguisher. 6. No fire extinguisher in the kitchen so went to Juana and she gave me the extinguisher from the corridor. 7. Followed instructions on the extinguisher with exception that I could only stand back about 6ft (vs 10ft on instructions) in order to get a good aim at the flame. 8. Pulled trigger and extinguished fire immediately

     Model

     WES1450DM1BB

     Serial number

     GM 932418U

     Bought from

     UNKNOWN

     Bought

     Jan 1, 2008, about then

     Where

     Richland, Washington: Other Public Property/Office

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

199. No one hurt

     Made May 22, 2013 · , sent to the company May 30, 2013 · , published by CPSC Jun 13, 2013

     The product, in the report: GE Spacemaker Microwave Oven Model JVM1540

     GE Spacemaker Microwave Oven Model JVM1540 We discovered this microwave oven was turning itself on by itself. After unplugging and plugging back in, after a minute or two it would turn itself on by itself again. There is no way to stop it from turning itself on by itself.

     It was lucky someone was there when it started happening as we fear it is a fire hazard to run a microwave for an extended period with nothing in it.

     Model

     Spacemaker Microwave Oven / JVM1540

     Where

     Baltimore, Maryland: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

200. No one hurt

     Made Apr 19, 2013 · , sent to the company May 9, 2013 · , published by CPSC May 23, 2013

     The product, in the report: Free Standing Microwave

     The consumer says he smelled an electrical burning odor emitting from the microwave. The consumer says it is usable but he has to unplug it after each use. He says that even when not in use, the smell is there. He says it does not get hot to the touch.

     He has tried to contact the manufacturer but he cannot get a hold of a live person.

     Model

     JES0738DP1WW

     Serial number

     MV100437G

     Bought from

     Loews

     Bought

     Apr 1, 2012, about then

     Where

     Unspecified: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand GE, made or sold by GE Appliances & Lighting

     How badly, in CPSC’s words

     Incident, No Injury

CPSC’s disclaimer

Sources