Keurig electric coffee makers and teapots
203 reports to CPSC, the latest made Aug 24, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 203reports to CPSC
- Aug 24, 2026the latest report was made
- Oct 27, 2011the earliest
- 87with the company’s comments
- Brand
- Keurig
- Makers
- Keurig, Incorporated, CONAIR CORPORATION and Sunbeam Products, Inc. d/b/a Jarden Consumer SolutionsMakers, importers or sellers, as the reports name them
- Product
- Electric coffee makers and teapotsCPSC’s product type: Electric Coffee Makers or Teapots (code 217), in Kitchen: Appliances
Other ways the reports write the brand (38)
“Keurig Mini”, “Keurig mini”, “Keurig 2.0”, “Keurig K-Cup”, “Keurig Mini Brewer”, “Keurig Mini Plus”, “Keruig”, “Keurg”, “Keuri”, “Keurig 10K mini plus”, “Keurig 20079 k10/b31 Coffee Brewer - Red”, “Keurig B31 Household Coffee Maker”, “Keurig B40 Model”, “Keurig K10 Mini Brewer”, “Keurig K10 Personal Coffee Maker”, “Keurig K10 mini plus”, “Keurig K10/B31 MINI Plus Brewing System, Black”, “Keurig K65 Special Edition Brewer”, “Keurig MINI”, “Keurig MINI Plus Personal K-Cup Brewing System”, “Keurig Mini Plus Brewer”, “Keurig Mini Plus Brewing System”, “Keurig Mini Plus Brewing System (KUB31B)”, “Keurig [REDACTED] mini coffee maker”, “Keurig k10”, “Keurig®”, “Keurig® MINI Plus Brewing Systems”, “Keurin-Mini”, “Keuring”, “Kuerig”, “Kuerig K10 Coffee Maker”, “Kuerig MINI PLUS Brewer”, “Kurig”, “keurig k10 mini plus brewer”, “keurig single brewer”, “kuerig”, “kuerig mini” and “kurig”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| August 2026 | 1 |
| June 2026 | 1 |
| May 2026 | 2 |
| April 2026 | 2 |
| December 2025 | 1 |
| October 2025 | 1 |
| September 2025 | 1 |
| August 2025 | 3 |
| May 2025 | 1 |
| January 2025 | 1 |
| August 2024 | 2 |
| May 2024 | 1 |
| March 2024 | 1 |
| October 2023 | 1 |
| August 2023 | 1 |
| June 2023 | 1 |
| October 2022 | 1 |
| January 2022 | 1 |
| December 2021 | 1 |
| November 2021 | 1 |
| June 2021 | 1 |
| April 2021 | 2 |
| October 2020 | 1 |
| June 2020 | 1 |
| May 2020 | 1 |
| April 2020 | 1 |
| February 2020 | 2 |
| December 2019 | 1 |
| November 2019 | 1 |
| August 2019 | 1 |
| July 2019 | 1 |
| April 2019 | 1 |
| December 2018 | 1 |
| October 2018 | 1 |
| August 2018 | 1 |
| June 2018 | 2 |
| March 2018 | 1 |
| January 2018 | 1 |
| November 2017 | 1 |
| September 2017 | 1 |
| July 2017 | 2 |
| June 2017 | 2 |
| March 2017 | 1 |
| January 2017 | 1 |
| December 2016 | 1 |
| November 2016 | 1 |
| October 2016 | 1 |
| September 2016 | 2 |
| April 2016 | 1 |
| March 2016 | 2 |
| January 2016 | 2 |
| December 2015 | 6 |
| November 2015 | 4 |
| October 2015 | 1 |
| September 2015 | 3 |
| August 2015 | 1 |
| July 2015 | 1 |
| June 2015 | 4 |
| May 2015 | 3 |
| April 2015 | 3 |
| March 2015 | 7 |
| February 2015 | 8 |
| January 2015 | 29 |
| December 2014 | 55 |
| April 2014 | 1 |
| November 2013 | 1 |
| March 2013 | 1 |
| February 2013 | 1 |
| January 2013 | 1 |
| November 2012 | 1 |
| October 2012 | 1 |
| September 2012 | 1 |
| April 2012 | 1 |
| March 2012 | 2 |
| February 2012 | 1 |
| December 2011 | 1 |
| October 2011 | 1 |
How badly anyone was hurt
- Hospital admission 1 CPSC: Injury, Hospital Admission
- Emergency room 6 CPSC: Injury, Emergency Department Treatment Received
- Seen by a doctor or nurse 6 CPSC: Injury, Seen by Medical Professional
- First aid 42 CPSC: Injury, First Aid Received by Non-Medical Professional
- Hurt, no treatment 30 CPSC: Injury, No First Aid or Medical Attention Received
- Hurt, care not known 4 CPSC: Injury, Level of care not known
- No one hurt 104 CPSC: Incident, No Injury
- No incident, no one hurt 6 CPSC: No Incident, No Injury
- Not said 4 CPSC: Unspecified
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Feb 17, 2015, sent to the company Feb 25, 2015, published by CPSC Mar 12, 2015
The product, in the report: Keurig K10 sn 31.3000.1250654
Keurig K10 sn 31.3000.1250654 has tripped the GFI outlet that it is plugged into numerous times. Changed outlet and still happens, otherwise unit operates normally. Presently leave unit un-plugged until being used.
- Serial number
- 31.3000.1250654
- Bought from
- Walmart, Texas
- Bought
- Jul 1, 2014, about then
- Where
- Schertz, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 58, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
Seen by a doctor or nurse Made Feb 16, 2015, sent to the company Feb 25, 2015, published by CPSC Mar 12, 2015
The product, in the report: aqua blue keurig mini plus k10
I was making a cup of coffee with my keurig k10 mini and I noticed that water started to spurt out of every crack and crevice. It has never done that before so I immediately noticed and went over to check it out. My natural reaction was to open the top lid where you insert the pod thinking the water would stop but instead it exploded out at me and when I went to protect my face it hit my hand leaving me with a major burn and a few blisters.
- Serial number
- 31.2019.0058082
- Bought from
- target, Arizona
- Where
- prescott valley, Arizona: Home/
Apartment/ Condominium - Who was involved
- Age 27, Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
First aid Made Feb 8, 2015, sent to the company Feb 18, 2015, published by CPSC Mar 4, 2015
The product, in the report: Keurig Model K130, Black.
I was using the K130 Keurig Brewing System, and while in operation it opened and spewed coffee grounds and hot water on my shoulder causing burns. After checking the Internet, this is apparently a common problem. Why is this product on the market?
- Model
- K130
- Serial number
- G0873855
- Bought from
- Gift
- Where
- Navarre, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 48, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Feb 3, 2015, sent to the company Feb 13, 2015, published by CPSC Mar 11, 2015
The product, in the report: Kuerig K 10, Black
I got the product back in 2014 and it was working fine for awhile, we noticed not everything was included in the package we have received . For the past few months it has been getting extremely hot after one one use and water would come out the side. When we got it we noticed a minor hole on the side but it caused no conflict until two months after the purchase, then we stopped using it for about 5 months and then we recently started to use it and now its completely unusable.
- Bought from
- Amazon
- Where
- Winston Salem, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 24, Female
- The reporter’s relation to them
- Self
- As this report names them
- made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 2, 2015, sent to the company Feb 13, 2015, published by CPSC Mar 11, 2015
The product, in the report: Keurig mini in black.
I purchased a keurig mini off amazon this summer (August 2014). I noticed after using it, it spits hot water. I cleaned it out thinking that was the problem, but it’s continuing to spit hot water, which makes it slightly concerning to use. When I saw a safety recall on them, I knew mine had a problem! I’m still using it, but I have to be extremely careful around it and I had to move it farther into the counter to avoid getting hit by hot water.
- Bought
- Aug 1, 2014, about then
- Where
- Indiana, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 22, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 28, 2015, sent to the company Feb 13, 2015, published by CPSC Mar 11, 2015
The product, in the report: Keurig Mini Plus, about 6-8 inches tall, black, about 6-8 inches wide
Yesterday my Keurig began to spark as I began to make a cup of coffee, this is the first time that this has every happen. I had to quickly unplug it before it got worse.
- Bought from
- Walmart
- Bought
- Feb 25, 2014, about then
- Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Age 24, Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 27, 2015, sent to the company Feb 4, 2015, published by CPSC Feb 20, 2015
The product, in the report: Mini Keurig
I brewed a cup of coffee with my Mini Keurig and it spewed coffee all over the counter. It only happened one time and I assumed it was a faulty K-cup.
- Where
- Memphis, Tennessee: Home/
Apartment/ Condominium - Who was involved
- Age 61, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 24, 2015, sent to the company Feb 2, 2015, published by CPSC Feb 17, 2015
The product, in the report: Keurig K10/B31 MINI Plus Brewing System, Black
I received an email from Amazon where I purchased the Keurig K10/B31 MINI Plus Brewing System, Black. The machine DID NOT cause any physical harm because when hot water started coming our of the dispenser I was not handling it as such but there was hot water. This does not happen all the time. I thought that when it happened that it was dirty so I cleaned it but it happen while cleaning it and shortly after it was clean. Actually it seems to be very temperamental. Not having this item before I thought perhaps it was normal or that I was putting more water than its capacity.
- Model
- 31 3000.0136205
- Bought from
- Amazon
- Where
- Teutopolis, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 69, Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig K10/
B31 MINI Plus Brewing System, Black, made or sold by Keurig, Incorporated - How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 23, 2015, sent to the company Feb 2, 2015, published by CPSC Feb 17, 2015
The product, in the report: Keurig 1 Cup Coffee Brewer
Why on vacation at The Hilton Garden Inn in New Orleans. I started the pot to brewing and walked away about 6 ft. I heard a spewing sound, when I turned around it had spewed hot water out on the floor about 3 ft in distance. I was thankful that I was not in front of it because I had just gotten out of the shower.
- Model
- ?
- Serial number
- ?
- Bought from
- ?
- Where
- New Orleans, Louisiana: Other Public Property/
Office - Who was involved
- Age 56, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 17, 2015, sent to the company Jan 27, 2015, published by CPSC Feb 10, 2015
The product, in the report: keurig mini. Model number K10. Teal color
Keurig overheated, burning the countertop surface the brewer sat on
- Model
- Model K10
- Serial number
- 31.2019.0021375
- Bought from
- Kohls
- Where
- spring, Texas: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 17, 2015, sent to the company Jan 27, 2015, published by CPSC Feb 10, 2015
The product, in the report: Keurig K10/B31 MINI Plus Brewing System, Black
Machine made weird noises after brewing about one ounce of coffee, then when I attempted to fix it coffee grinds and water spit out. Would not brew a full cup
- Model
- Keurig K10/
B31 MINI Plus Brewing System, Black - Bought from
- Amazon
- Bought
- Apr 1, 2014, about then
- Where
- Marina Del Rey, California: Home/
Apartment/ Condominium - Who was involved
- Age 27, Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Jan 17, 2015, sent to the company Jan 30, 2015, published by CPSC Feb 13, 2015
The product, in the report: Keurig B31 MINI PLUS
I had my cup and was brewing a second cup (was not consecutive) to take to work with me and the hot coffee was spurting out, it did burn my hand as I was trying to stop it but I thought I put the cup in wrong. I did not report this incident, nor was I injured to the point that it warranted a visit to the hospital. I ran my hand under the faucet right away and the burns were uncomfortable for a couple days.
I received a larger Kuerig 45 for Christmas and would like to return the mini one for a refund, Can you please provide the address in which I can send it back?
[REDACTED]
- Model
- B31
- UPC
- unknown
- Serial number
- 31.0000.0136703
- Bought from
- Walmart, Arizona
- Bought
- Jan 1, 2011
- Where
- Sahuarita, Arizona: Home/
Apartment/ Condominium - Who was involved
- Age 42, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Kuerig MINI PLUS Brewer, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Jan 16, 2015, sent to the company Jan 27, 2015, published by CPSC Feb 17, 2015
The product, in the report: Red Keurig K10 mini plus brewer
The Product was throwing out hot liquids from an area that shouldn’t be having liquids come out of it. Its very unsafe and are just thankful nobody was injure or hurt in anyway.
- Model
- keurig k10 mini plus
- Bought from
- walmart
- Bought
- Dec 14, 2014, about then
- Where
- Gilbert, Arizona: Home/
Apartment/ Condominium - Who was involved
- Age 29, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand keurig k10 mini plus brewer, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 14, 2015, sent to the company Jan 23, 2015, published by CPSC Feb 6, 2015
The product, in the report: Keurig K10 Mini Plus Single-Cup Brewing System
I plugged my Keurig in and turned the power on. I put in a K-Cup and filled the water tank with 8 oz of water, and pressed Brew. Within a minute, it started to brew and very little water came out with some coffee grounds. I added another 8 oz of water and pressed brew again. This time the hot water started squirting out everywhere, loudly...but didn’t even fill my 8 oz cup, and coffee grounds all in it. It made a big mess and made me wonder, “where is the water I put in?” This has happened on more than one occasion.
- Where
- Tucson, United States: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Jan 14, 2015, sent to the company Jan 23, 2015, published by CPSC Feb 6, 2015
The product, in the report: Red Keurig MINI Brewing System
I was making tea on Saturday morning for our Family Christmas. I followed the directions and filled the pot properly but it did overflow and it did get on my hands. I ran my hands under cold water for a good 10 minutes. They were both red but didn’t bubble blister so I didn’t go to the hospital. I put some burn creme on them and after a few days they stopped hurting.
- Model
- K10
- UPC
- 3.3002.0043614
- Bought from
- Bed Bath & Beyond, Texas
- Bought
- Oct 3, 2014, about then
- Where
- Denver City, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 55, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Jan 12, 2015, sent to the company Jan 21, 2015, published by CPSC Feb 4, 2015
The product, in the report: Black Keurig Mini, serial number 31.2000.0879246
Keurig Mini, serial number 31.2000.0879246 leaks hot water through the bottom of the coffee maker and does not brew coffee anymore.
- Bought from
- Target, New York
- Bought
- Dec 25, 2011, about then
- Where
- Watertown, New York: Other Public Property/
Office - Who was involved
- Age 27, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Jan 12, 2015, sent to the company Jan 21, 2015, published by CPSC Feb 4, 2015
The product, in the report: Keurig 20079 k10/b31 Coffee Brewer - Red
Opened my min Keurig k10 Coffee Brewer - Red and water burned my right hand
- Bought from
- Amazon
- Bought
- Aug 16, 2014
- Where
- Shingletown, California: Home/
Apartment/ Condominium - Who was involved
- Age 57, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig 20079 k10/
b31 Coffee Brewer - Red, made or sold by Keurig, Incorporated - How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
Hurt, no treatment Made Jan 12, 2015, sent to the company Jan 21, 2015, published by CPSC Feb 4, 2015
The product, in the report: Mini Brewer black one cup capacity
The unit often overheated and did spurt out hot water. I thought it was a problem with the unit and threw it away. It had been two years since I had the unit so I did not know I could return it to Amazon.
- Model
- Keurig K10/
B31 Mini Plus Brewer - Bought from
- Amazon
- Bought
- Dec 15, 2012, about then
- Where
- Littleton, Colorado: Home/
Apartment/ Condominium - Who was involved
- Age 58, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Jan 12, 2015, sent to the company Jan 22, 2015, published by CPSC Feb 5, 2015
The product, in the report: Read Keurig Coffee maker Model K10
Put water in top of the Keurig to make coffee and after I hit the brew button, water started to spill out every where
- Model
- K10
- Serial number
- 31.2002.0625612
- Bought from
- Kohls
- Where
- Cedar Falls, Iowa: Home/
Apartment/ Condominium - Who was involved
- Age 18, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Jan 12, 2015, sent to the company Jan 21, 2015, published by CPSC Feb 4, 2015
The product, in the report: Red minikeruig
Using my minikeruig it gets very hot and the water came out and I got burned.
- Model
- B31
- UPC
- E305421
- Serial number
- 32000375
- Bought from
- bed bath and beyond
- Bought
- Dec 12, 2014, about then
- Where
- Cedar Grove, New Jersey: School
- Who was involved
- Age 53, Female
- The reporter’s relation to them
- My Friend /
Neighbor / Co-worker - As this report names them
- Brand Keruig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
Hurt, no treatment Made Jan 12, 2015, sent to the company Jan 22, 2015, published by CPSC Feb 5, 2015
The product, in the report: K 10 single cup coffee maker
Went to make coffee ..the maker stopped ...i waited about 2 minutes longer ..opened the top to see if the water was out and it shot hot liquid on my pants ..it was a gift so I don’t know where it was purchased. I threw it away in December 2014 for fear of it happening again. If I had know about the recall I would have sent it in for repair..i did call and I never had anyone return my call so I forgot about it eventually until today when I looked it up .I’m angry now that I know it could have been replaced...I’ve missed it and just threw away several boxes of outdated hot chocolate and apple cider.
- Model
- I don’t know
- UPC
- I don’t know
- Serial number
- I don’t know
- Bought from
- gift, Iowa
- Bought
- Jan 30, 2014
- Where
- Brandon, Mississippi: Home/
Apartment/ Condominium - Who was involved
- Age 45, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig k10, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Jan 12, 2015, sent to the company Jan 22, 2015, published by CPSC Feb 5, 2015
The product, in the report: Red Keurig Mini Plus Brewer
The water coming out of the machine is too hot! Several times I have almost burned myself picking up the mug not realizing that it would so much hotter then it usually was when I first got it. Due to the temperature of the water I have almost burned myself a couple times and in one circumstance I even dropped the mug on the kitchen floor. The machine always spits out water from the spout also right before the brew finishes and makes mess of things.
- Model
- B31
- Serial number
- 31.2002.0447300
- Bought from
- Bed Bath and Beyond, California
- Bought
- Mar 12, 2014, about then
- Where
- Rohnert Park, United States: Home/
Apartment/ Condominium - Who was involved
- Age 24, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig Mini Plus Brewer, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
Not said Made Jan 11, 2015, sent to the company Jan 23, 2015, published by CPSC Feb 6, 2015
The product, in the report: Keurig mini brewing station, grey, brews up to 10 oz of water
Every time I brew anything in my keurig mini, it ends up draining water from the bottom of the product. The water has drained come rely out of the product before covering g parts of my counter and floor. I have two children who love to be in the kitchen which can cause a problem if the water leaks entirely again.
- Model
- K10
- Serial number
- 31.2004.0862834
- Where
- Columbia, Missouri: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Unspecified
-
First aid Made Jan 11, 2015, sent to the company Jan 20, 2015, published by CPSC Feb 3, 2015
The product, in the report: keurig mini coffee machine
unit sprayed hot water on my face and hand.
- Model
- keurig mini
- UPC
- unknown
- Serial number
- 31.2002.0228752
- Bought from
- walmart
- Bought
- Jan 8, 2014
- Where
- Fort Myers, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 69, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Jan 11, 2015, sent to the company Jan 23, 2015, published by CPSC Feb 6, 2015
The product, in the report: Keurig Mini Plus brewing system is red, pllastic with some metal. It has a black plug. Water goes in the top, and the water goes in by lifting the center lever.
The brewer shoots hot water and coffee out of it. It does not brew coffee without spewing hot coffee and water all over the counter.
- Model
- Keurig K10 MINI Plus Brewer (Red)
- UPC
- 649645200798
- Serial number
- 31.2002.0733344
- Bought from
- Amazon
- Bought
- Feb 6, 2014
- Where
- Boston, Massachusetts: Home/
Apartment/ Condominium - Who was involved
- Age 24, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Jan 11, 2015, sent to the company Jan 23, 2015, published by CPSC Feb 6, 2015
The product, in the report: Keurig single serve coffee maker. Black with a chrome handle.
I have the Keurig single serve coffee maker. Several weeks ago I put coffee grounds in a refillable single serve container, added the water to the machine and proceeded as usual. In the middle of it making coffee the machine made a sound (almost like frying something very hot). It spitted quite a bit of hot water out of the machine from the area where the hot coffee should come out. It had blown the coffee grounds and a little water into the cup. I cleaned up the machine and it has not happened since.
- Model
- K10
- Serial number
- 31-3000-0690376
- Bought from
- Amazon
- Bought
- May 9, 2014, about then
- Where
- COON RAPIDS, Minnesota: Home/
Apartment/ Condominium - Who was involved
- Age 68, Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
First aid Made Jan 10, 2015, sent to the company Jan 22, 2015, published by CPSC Feb 12, 2015
The product, in the report: I have the Keurig Mini.
I was making coffee, as usual, per the product instructions. The machine started shattering and hot water kind of shot out. I thought that I should clean the machine, so I did. It hasn’t happened since, but I didn’t know how/where to let someone know, so I just let it go. I didn’t know other people had the same issue.
- Bought from
- Amazon.com
- Bought
- Dec 20, 2013
- Where
- Las Vegas, Nevada: Home/
Apartment/ Condominium - Who was involved
- Age 32, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Jan 9, 2015, sent to the company Jan 22, 2015, published by CPSC Feb 5, 2015
The product, in the report: Red Keurig Mini K10 Model. Product # 31.2002.0548686
I have a Keurig Mini K10 Model: Product # 31.2002.0548686. It is on the recall list. I have been having issues with mine. My Keurig just goes through phases where is won’t even brew a cup of coffee.
- Model
- k10
- Serial number
- 31.2002.0548686
- Bought from
- Kohls
- Bought
- Oct 15, 2014, about then
- Where
- Littlestown, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 33, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig Mini, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Jan 7, 2015, sent to the company Jan 15, 2015, published by CPSC Jan 30, 2015
The product, in the report: K10 Mini Plus Single Cup Brewing System
Liquid / steam came out while making hot chocolate, burn, like a steam burn on my hand.
- Model
- #K10
- UPC
- 4964520082
- Serial number
- 3120190119963
- Bought from
- Kohl’s
- Bought
- Nov 21, 2014
- Where
- Louisville, Kentucky: Home/
Apartment/ Condominium - Who was involved
- Age 18, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
Seen by a doctor or nurse Made Jan 5, 2015, sent to the company Jan 13, 2015, published by CPSC Feb 4, 2015
The product, in the report: Keurig MINI Brewing System
There was a Keurig K-cup Mini in our break room and work. While waiting for the coffee to brew a spray of hot water emitted from the coffee maker landing on the front of my shirt, my hands and my neck.
I thought I may have closed the lid incorrectly but found out this has happened to someone else in the department and was later notified of a recall. I work at a hospital as a nurse an treated myself (silvadene ointment, sterile dressing and acetaminophen) for superficial and partial thickness heat wounds.
- Where
- Eglin AFB, Ft Walton Beach, Florida: Other Public Property/
Office - Who was involved
- Age 39, Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig MINI, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
No one hurt Made Jan 5, 2015, sent to the company Jan 14, 2015, published by CPSC Jan 29, 2015
The product, in the report: It is the Keurig K-cup K10 MINI Plus personal brewer. The color is silver. It was purchased at kohl’s
When making my cup of coffee in the morning. The keurig will make a very loud noise when it heats the water. I am not sure how to describe it. Then when it is done brewing, it splatters as it goes into the cup.
- Model
- K10 MINI plus
- UPC
- 4964520085
- Serial number
- 31.2004.1081948
- Bought from
- Kohl’s, Iowa
- Bought
- Sep 19, 2014
- Where
- Durango, Iowa: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig K-Cup, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Jan 4, 2015, sent to the company Jan 12, 2015, published by CPSC Jan 27, 2015
The product, in the report: Keurig Mini Plus Brewer
My son got mildly burnt when his Keurig Mini Plus Brewer sprayed water on him. We would like to recive a new brewer considering he and myself use it multiple times a day but now it is a hazard.
- Model
- B31
- Serial number
- 31.2000.1073669
- Where
- north sydney, Canada: Home/
Apartment/ Condominium - Who was involved
- Age 16, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
First aid Made Jan 2, 2015, sent to the company Jan 9, 2015, published by CPSC Jan 26, 2015
The product, in the report: Keurig single serve brewers
Was making coffee and was burned two times on the hand with scalding water
- Model
- keurig
- UPC
- 3120220022444
- Serial number
- 3120220022444
- Bought from
- walmart
- Bought
- Jun 19, 2013
- Where
- waynesboro, Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 52, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Jan 1, 2015, sent to the company Jan 12, 2015, published by CPSC Jan 27, 2015
The product, in the report: Keurig mini color red
While brewing, coffee grounds and dark fluid shot out onto the floor and all over the countertop.
- Model
- B31
- Serial number
- 31.2002.0494804
- Bought from
- It was a gift
- Where
- Samson, Alabama: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig mini, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Dec 31, 2014, sent to the company Jan 9, 2015, published by CPSC Feb 2, 2015
The product, in the report: Keurig Coffee K-Cup Maker
I was making a cup of coffee this morning and while waiting for it to finish brewing water began spraying out from the spout missing the cup, and when I went to move the cup thinking that the cup was in the wrong place, I was burnt. I told my family about it, and they mentioned that there was a recall on the item. However, I am upset 1 that my hand is burnt, and 2, that I am supposed to wait on some magic repair to this machine. So I thought I would go ahead and report the item as I believe Keurig should be accountable for the item. I do not see why I should be inconvenienced while I “await repair.” I have never had this problem with our company Keuring, and I personally believe that upgrading is a better solution than repairing a cost that I am more than willing to take on to prevent my WIFE, or even worse my child from being burnt.
- Bought from
- Elder Beerman, West Virginia
- Bought
- Oct 1, 2014, about then
- Where
- Parkersburg, West Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 32, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
Seen by a doctor or nurse Made Dec 31, 2014, sent to the company Jan 9, 2015, published by CPSC Jan 26, 2015
The product, in the report: black/silver keurig k10 mini plus
hot water melted dispense part of spout; k cup overheated busted
- Model
- K10
- Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
No one hurt Made Dec 30, 2014, sent to the company Jan 9, 2015, published by CPSC Jan 26, 2015
The product, in the report: Keurig Model B31
Although we have not had an actual burn to date, the Keurig does generally leak hot water. It would be nice to have a machine that does not do this, as it is extremely messy and inconvenient -- not what you would expect of a Keurig!
- Model
- B31
- Serial number
- 31.2000.0740876
- Bought from
- Amazon
- Bought
- Dec 1, 2013, about then
- Where
- Palm Beach, Florida: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 30, 2014, sent to the company Jan 9, 2015, published by CPSC Jan 26, 2015
The product, in the report: Keurig mini brewer
Keurig mini brewer leaks hot water under unit all over counter
- Model
- mini plus
- Serial number
- 31.3000.0377976
- Bought from
- lowes
- Bought
- Feb 6, 2013, about then
- Where
- coon rapids, Minnesota: Home/
Apartment/ Condominium - Who was involved
- Age 43, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 30, 2014, sent to the company Jan 9, 2015, published by CPSC Jan 26, 2015
The product, in the report: Keurig Mini Plus, red, purchased at Target in January 2013
I own a Keurig Mini Plus Brewer that I purchased at Target in January 2013. A couple months ago, I made a cup of coffee and steam started to pour out of the top of the Keurig (from where the water goes in). I left the Keurig alone for a couple days after this incident. A few days later I made another cup of coffee, and again steam poured out of the top. This time I flipped open the lid where the water goes in, and THE HEATING ELEMENT INSIDE WAS GLOWING ORANGE!. I immediately called Keurig to ask if there was a recall on this product and to report what happened. The foreign girl who answered wouldn’t give me any information and wouldn’t answer any questions without first taking all of my information. After she couldn’t understand the address that I gave her three times, I hung up. I haven’t used the Keurig since, although I do still have it stored away.
I do not believe that a “repair” is the best way to remedy this situation. I am not confident that I am (nor most consumers) capable of safely fixing an electrical issue like this. An electrical issue such as this should be left to qualified electricians, and the Keurig Company should completely replace the entire unit for free.
- Model
- B31
- Serial number
- 31.2002.0497418
- Bought from
- Target, Michigan
- Bought
- Jan 3, 2013, about then
- Where
- Port Huron, Michigan: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig Mini Plus, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 29, 2014, sent to the company Jan 8, 2015, published by CPSC Jan 23, 2015
The product, in the report: Red Keurig Mini Brewer serial # 31-2002-0637960
I recently heard about the Keurig recall and didn’t think much about it, since I had purchased my coffee maker over a year ago and had not had any problems with it. This morning as I attempted to make a cup of coffee, hot water sprayed out of the top of the coffee maker, where the lid closes over the k-cup. I was a foot or so away from the maker, so I wasn’t sprayed by the hot water directly, it just sprayed all over my desk. It certainly could have sprayed on me if I were closer to the pot. Unlike the description in the recall, this did not happen when making a second cup of coffee in rapid succession. I had not used the coffee maker at all in over a week.
- Bought from
- Wal-Mart, Maryland
- Bought
- Sep 1, 2013, about then
- Where
- Laurel, Maryland: Other Public Property/
Office - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 29, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015
The product, in the report: Keurig B series coffee maker. Serial Number: 65.0100.0898658
Keurig Brewer Special B version (Serial Number 65.0100.0898658). Internal parts deteriorate exposed to hot water, disintegrates and puts very sharp plastic shards into coffee cup. Very dangerous. Choking hazard is severe. Mine lasted from September to December 2014 then broke. Warranty is only good for 30 days which is poor customer service. Also, there is no method to contact Keurig using e-mail or online form which is also not good for safety.
- Model
- B Series
- UPC
- 649645006024
- Serial number
- 65.0100.0898658
- Bought from
- Target
- Bought
- Sep 1, 2014, about then
- Where
- Reno, United States: Home/
Apartment/ Condominium - Who was involved
- Age 61, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
Emergency room Made Dec 29, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015
The product, in the report: Keurig Coffee Maker. Model B130. Serial #G0307516
Client was using a Keurig single server brewer, Model B130 (Ser. #G0307516) on November 11, 2014. As she was waiting for the coffee to brew, the serving unit burst open, spewing hot water and coffee over her torso, resulting in 2d degree burns to her abdomen. Significant scarring to client’s oblique area.
- Model
- B130
- Serial number
- G0307516
- Bought from
- amazon.com
- Bought
- Aug 1, 2014, about then
- Where
- Mt. Pleasant, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 18, Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
-
Emergency room Made Dec 28, 2014, sent to the company Jan 6, 2015, published by CPSC Jan 21, 2015
The product, in the report: Keurig mini coffee maker serial# 31.2019.01521861
On 12/11/14 purchased the Keurig mini coffee maker from Kohls Department Store online. On 12/18/14 while at work I used my mini Keurig maker serial 31.2019.01521861 to make tea. While using the Keurig machine my hand was scalded while trying to pickup the cup. I suffered 2nd degree burns to my right hand and was admitted to the Emergency Room at Bristol Hospital. The doctors at the hospital could not believe a burn like I had occurred from a Keurig machine because the temperature is not high enough. On 12/22/14 Keurig came forward with a recall on the mini -Keurig. My serial numbers in the recall are: 31.2019.0000001 through 31.2019.0117035. The company needs to test the machines in my batch. I have my machine and I am happy to have it tested. I fear that people using my serial number range will suffer the same fate. The entire top of my right hand is burned.
- Model
- Keurig Mini
- Serial number
- 31.2019.01521861
- Bought from
- Kohls
- Bought
- Dec 11, 2014
- Where
- Bristol, Connecticut: Other Public Property/
Office - Who was involved
- Age 44, Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig 10K mini plus, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
-
First aid Made Dec 28, 2014, sent to the company Jan 6, 2015, published by CPSC Jan 21, 2015
The product, in the report: Keurig K10 Mini Plus coffee maker
Burn on lips and tongue
- Model
- K10 Mini Plus
- UPC
- ?
- Serial number
- 31.2000.2009719
- Bought from
- Christmas gift
- Where
- Columbia, South Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 43, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Dec 28, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015
The product, in the report: Black single-cup brewer
While brewing coffee, hot water escaped from the unit. This happened more than once
- Serial number
- 31.2000.178725
- Bought from
- Target
- Bought
- Apr 1, 2014
- Where
- Teaneck, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Age 60, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Dec 28, 2014, sent to the company Jan 6, 2015, published by CPSC Jan 21, 2015
The product, in the report: keurig [REDACTED] mini, black silver
got lots of bitty burns on hands and face from the keurig mini I got for Christmas. it worked for about 5 k cups the six cup sprayed hot coffee all over the place , on me my face hands and the floor counter,
- Model
- B31
- Serial number
- 3120040246326
- Bought from
- gift
- Bought
- Dec 1, 2014, about then
- Where
- middletown, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 48, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Dec 27, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 29, 2015
The product, in the report: Red keurig cup brewer. (It’s currently being recalled)
I was brewing a cup of coffee in my Keurig Mini Brewer and suddenly the water inside began steaming up (which isn’t supposed to happen) and then it got so hot internally that it began smoking and actually melted partially.
- Where
- Ione, California: Home/
Apartment/ Condominium - Who was involved
- Age 20, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Dec 27, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 29, 2015
The product, in the report: Keurig Mini coffee maker
My keurig mini coffee maker overheated and extremely hot water sprayed out and burned my hand.
- Where
- Carlsbad, New Mexico: Home/
Apartment/ Condominium - Who was involved
- Age 51, Female
- The reporter’s relation to them
- Self
- As this report names them
- made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Dec 26, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015
The product, in the report: black keurig coffee maker model b31
while making coffee with my keurig it spit out hot water and coffee grinds, as I was not near the keurig at the time I was not hurt. I just need it fixed.
- Bought from
- gift
- Bought
- Apr 15, 2014, about then
- Where
- Deland, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 75, Female
- The reporter’s relation to them
- Self
- As this report names them
- made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 26, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015
The product, in the report: Black Keurig K10
Hot liquid leaks from the keurig, it has leaked for about a year. It constantly leaks when filled with water and the. Leaks when brewing the drink.
- Model
- K10
- UPC
- I don’t know.
- Serial number
- 31.2000.1598259
- Bought from
- Moscow Building Supply
- Bought
- Dec 20, 2014, about then
- Where
- Moscow, Idaho: Mobile/
Manufactured Home - Who was involved
- Age 22, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Dec 26, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015
The product, in the report: Kerig Coffee maker
Hot water spits out and is very hot and burns you.
- Serial number
- 31.2000.1418923
- Bought from
- Kohls, Missouri
- Bought
- Jun 6, 2014, about then
- Where
- St. Peters, Missouri: Home/
Apartment/ Condominium - Who was involved
- Age 52, Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Dec 26, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015
The product, in the report: There seems to be some kind of problem while making coffee and the hot coffee overflowing. Luckily, no one was hurt. The water doesn’t want to stay in the refill section of the machine, either.
I purchased Keurig Model 40 and I’ve had a few incidents where the coffee maker would not stop brewing and overflowed hot coffee all over me and my kitchen cabinet.
I also have a mini red Keurig brewer and was wondering if that is under recall? It was the first colored design that came out in small brewers from Keurig at Kohl’s.
Also, if these models are under recall, what do I need to do to get a refund or replacement?
Thank you.
- Model
- B40
- Bought from
- Boscov’s Johnstown
- Where
- Johnstown, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 43, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig B40 Model, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 26, 2014, sent to the company Jan 30, 2015, published by CPSC Feb 13, 2015
The product, in the report: Mini Plus Brewing System
The consumer stated that about 3 weeks ago she purchased a Keurig mini brewing system that had issues with hot water collecting in the reservoir. The consumer contacted the manf and was sent a replacement. The consumer was asked to discard the problem unit.
The consumer received her replacement brewing system on 12/22/14. The consumer stated that the replacement unit fails to shut off. The consumer stated that she used the unit and it worked normally. The unit still kept buzzing after the coffee was brewed. The consumer unplugged the unit and the buzzing stop. The consumer plugged it back in and the buzzing started again. The consumer followed troubleshooting recommendation in the manual. The unit continued to buzz as soon as she plugged it in
The consumer contacted the manf regarding the issue on 12/23/14. The consumer was passed through various departments. The consumer was not informed about recall on the unit. The consumer was passed onto numbers that kept going busy.
The consumer asked to have a shipping label sent out so she can return the unit for them to inspect. They kept asking her to discard the unit. The consumer is still waiting to receive the shipping label.
The consumer stated that the manf did not seem interested in detecting the issue of the unit since they kept asking her to throw it away. The consumer is worried that if someone does not realize that the unit fails to shut off, it can cause a fire.
- Model
- K10
- Serial number
- 31.3002.0593401
- Where
- Crossville, Tennessee: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Dec 25, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015
The product, in the report: Keurig K10 mini – plus brewing system
Hot water leaks out of the brewing system. I have been splattered by it but, thank God, no serious injury. I also never know how much coffee will be dispensed into the cup, because some of the water leaks underneath the coffee maker. It is only about a month old.
- Model
- K10
- Serial number
- 31.200.2080777
- Bought from
- Keurig Green Mountain Ccoffee come in.
- Bought
- Nov 28, 2014
- Where
- Concord, California: Home/
Apartment/ Condominium - Who was involved
- Age 57, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Dec 25, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015
The product, in the report: Keurig mini single serve coffee/hot beverage maker
serial number 31 3002 0283478 is in the included list of manufacturer defects. Opened this morning and attempted a brew and that went fine, however the temperature of the coffee was so hot that when I added creamer the cup of coffee began to boil over it was that hot.. I will be following up with the manufacturer for the repair.
- Model
- 31 3002 0283478
- UPC
- 49645 20079
- Serial number
- 31 3002 0282478
- Bought from
- Walmart online, Kentucky
- Bought
- Nov 28, 2014
- Where
- Independence, Kentucky: Home/
Apartment/ Condominium - Who was involved
- Age 45, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig K10 mini plus, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 25, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015
The product, in the report: Keurig model number b31 sn:3120040529816
My keurig has been leaking water from it, i seen on tbhe news that this model is being recalled. I do not want to keep using it if there is a possibility it will burn me.
- Where
- auburn, Indiana: Home/
Apartment/ Condominium - Who was involved
- Age 70, Female
- The reporter’s relation to them
- Self
- As this report names them
- made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Dec 24, 2014, sent to the company Jan 6, 2015, published by CPSC Jan 28, 2015
The product, in the report: mini keurig brewer
I have a mini Keurig. It has spewed out several times and burnt my hand. I would like this fixed or a new one if that be the case. I bought it from Keurig...
- Model
- mini brewer
- Bought from
- Kuerig
- Bought
- Apr 15, 2013, about then
- Where
- Tarpon Springs, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 65, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
Hurt, no treatment Made Dec 24, 2014, sent to the company Jan 6, 2015, published by CPSC Jan 21, 2015
The product, in the report: Keurig Coffe Brewer 31.2004.0533121
Keurig coffee brewer started spewing out hot beverage sideways away from brewer instead of downn into the cup.
- Model
- 31.2004.0533121
- Bought from
- Macys
- Bought
- May 1, 2011, about then
- Where
- Arlington, Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 61, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Dec 24, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015
The product, in the report: Red, Keurig Mini coffee maker
I purchased a new Keurig about 2 months ago. At times, when using it, water comes out of the bottom somehow. I was surprised to see this, but wiped it up and started over. The second attempt worked.
I don’t know what caused the water to escape and would like to return it, but I’m past 30 days so stuck with it I guess.
- Model
- K-10
- Serial number
- 31.3002.0410834
- Bought from
- Kohls
- Bought
- Nov 20, 2014
- Where
- Owings Mills, Maryland: Home/
Apartment/ Condominium - Who was involved
- Age 56, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig Mini, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 24, 2014, sent to the company Jan 6, 2015, published by CPSC Jan 21, 2015
The product, in the report: Kuerig K-10 Mini
A few months ago, I reported an accident with the Kuerig Mini that I purchased for my son. It blew out water. I was told to return it to the store for a replacement. Kohls in Effingham, Il. Now there is a recall for this exact problem and I have purchased a total of 7 Kuerig Minis. I have tried to call the repair number only to be put on hold for 9 minutes then rerouted to a speciality team and to then get a busy signal. What is my option to have these 7 Kuerigs made safe? I do not want to risk injury which was my main concern when I reported the first incident. My grandchildren were in the room at the time it exploded with hot water. The serial for my Kuerig is: SN 31.2004 / 1006382. Model K10 The other 6 Kuerigs were given as gifts. My phone # is [REDACTED] e-mail : [REDACTED]
- Bought from
- Kohls
- Where
- Newton, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 32, Female
- The reporter’s relation to them
- Other Relative
- As this report names them
- made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Dec 24, 2014, sent to the company Jan 6, 2015, published by CPSC Jan 21, 2015
The product, in the report: Black single-serve coffee maker.
On 12/11/2014, I ordered this from QVC. On the 3rd cup of coffee, It splattered hot water at me as I was waiting. It didn’t do it again since, but I heard about the recall and thought I should report this. The skin on my hand turned very red, and it was hot, but that night it blistered up a little.
- Model
- K10 MINI Brewer
- UPC
- Don’t know.
- Serial number
- K10
- Bought from
- QVC
- Bought
- Dec 11, 2014
- Where
- Mount Airy, Georgia: Home/
Apartment/ Condominium - Who was involved
- Age 57, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
First aid Made Dec 24, 2014, sent to the company Jan 6, 2015, published by CPSC Jan 21, 2015
The product, in the report: Keurig [REDACTED] mini coffee maker
Hand was burnt from hot water on the Keurig 31.3000.0604192 Water spattered out and under the machine.
- Model
- 31.3000.0604192
- Bought from
- QVC
- Bought
- Oct 9, 2013
- Where
- Jasper, Indiana: Home/
Apartment/ Condominium - Who was involved
- Age 57, Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig [REDACTED] mini coffee maker, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
Hurt, no treatment Made Dec 24, 2014, sent to the company Jan 6, 2015, published by CPSC Jan 21, 2015
The product, in the report: Keurig Mini, model #K130, Black and Silver
On 12/23/14 at work I was making a cup of coffee with my Keurig Mini, model #K130 and during the first half of my cup hot water mixed with coffee starting spitting out from bottom of the K-kup area. I proceeded to clean the water/coffee mix and tried another cup, which to ended up with the same result. A couple of fingers got sprayed with hot water/coffee causing redness.
- Model
- K130
- Bought from
- online
- Bought
- Dec 1, 2014, about then
- Where
- Waymart, Pennsylvania: Other Public Property/
Office - Who was involved
- Age 44, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig Mini, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Dec 23, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015
The product, in the report: red, keurig mini plus brewer with a “31” starting serial number.
My mini keurig plus has been squirting hot water from the top of it when it is done brewing a cup.
- Model
- Keurig mini plus brewer
- Serial number
- 31.30020011464
- Bought from
- Target, Minnesota
- Bought
- Dec 21, 2013, about then
- Where
- BEMIDJI, Minnesota: Home/
Apartment/ Condominium - Who was involved
- Age 19, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Dec 23, 2014, sent to the company Jan 6, 2015, published by CPSC Jan 21, 2015
The product, in the report: Keurig B40 Single-Serve Coffee Maker
I have a Keurig B40 that sprays out scalding hot water while brewing my coffee. It has burned me numerous times over the past few months.
- Model
- B40
- Bought from
- Bed Bath & Beyond, New York
- Bought
- Sep 1, 2013, about then
- Where
- Scottsdale, Arizona: Home/
Apartment/ Condominium - Who was involved
- Age 32, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
Hurt, no treatment Made Dec 23, 2014, sent to the company Jan 6, 2015, published by CPSC Jan 21, 2015
The product, in the report: Keurig Mini K10
Keurig Mini K10, serial number 31.3000.0369994: hot water flowed all over counter, was spitting hot water as well. Now will not brew.
- Model
- Keurig Mini K10
- Serial number
- 31.3000.0369994
- Bought from
- Walmart
- Bought
- Feb 1, 2014
- Where
- Laguna Niguel, California: Home/
Apartment/ Condominium - Who was involved
- Age 54, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Dec 23, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015
The product, in the report: Keurig Mini Coffee Brewer
The machine overheated while brewing coffee and resulted in coffee squirting out from everywhere. It was a huge mess to clean but luckily no one got burnt. It seemed as if the kcup exploded and all its contents along with the water was dispersed everywhere.
- Model
- K10
- Bought from
- Bed Bath and Beyond
- Bought
- Dec 23, 2013, about then
- Where
- Vestal, New York: School
- Who was involved
- Age 18, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 23, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 29, 2015
The product, in the report: Keurig® MINI Plus Brewing Systems, Black
Very hot water leaking out of the side of the machine.
- Model
- Keurig® MINI Plus Brewing Systems
- Bought from
- Fred Meyers, Idaho
- Bought
- Dec 1, 2013
- Where
- Pocatello, Idaho: Home/
Apartment/ Condominium - Who was involved
- Age 29, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig® MINI Plus Brewing Systems, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 23, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015
The product, in the report: Keurig Mini Plus B31 Brewer
Individual coffee maker gushes hot water into pods and they explode and spray coffee grounds and hot water. There were no injuries, but once the coffee maker did this, it constantly did it. I tried different coffee pod brands and they all exploded. The coffee maker was cleaned regularly with vinegar and with coffee pods made for cleaning. There had been no trouble before and I finally tossed the pot out and replaced it. I have pictures of the mess it made. I contacted Keurig and was offered a discount on another coffee maker. I declined and replaced it myself with the same exact coffee pot and the same color. It was Keurig Mini Plus B31 Brewer. I do not have the serial number.
- Model
- K10
- UPC
- I don’t Know
- Serial number
- I don’t Know
- Bought from
- Ebay Seller
- Bought
- Dec 3, 2012, about then
- Where
- Daytona Beach, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 66, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Dec 23, 2014, sent to the company Jan 6, 2015, published by CPSC Jan 21, 2015
The product, in the report: Keurig Single serving coffee machine
I received this Keurig K10 Mini Plus coffee maker last year as a Christmas gift and the 1st couple times I used it, the steam was SO hot I have not used it since, for fear of burning me, as my oldest son had just died 2 months before that in a mobile home fire!! I did not want to hurt my daughter’s feelings so I just kept it in the box, and it’s still there. Now I KNOW that I won’t try to use it again!!
- Model
- Keurig K10 Mini Plus 08-202453-017 Rev A
- UPC
- 31.3002.0120364
- Serial number
- 49645 20079
- Bought from
- Walmart
- Bought
- Dec 15, 2013, about then
- Where
- Clear Lake, Iowa: Home/
Apartment/ Condominium - Who was involved
- Age 58, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig K-Cup, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
Hurt, no treatment Made Dec 23, 2014, sent to the company Jan 6, 2015, published by CPSC Jan 21, 2015
The product, in the report: Keurig k-cup single cup brewing system. Model #K10
Water was spilling out all over the place and it was very hot, and burned my fingers. When i finally got it cleaned up and made a cup of coffee, the water was scalding hot that i burned the inside of my mouth, tongue and lips to the point that my lips were swollen and peeling.
- Model
- K10
- Serial number
- 3120001933980
- Bought from
- Target, Georgia
- Bought
- Aug 10, 2014
- Where
- Lawrenceville, Georgia: Other Public Property/
Office - Who was involved
- Age 49, Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Dec 23, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015
The product, in the report: S/N - 31.2002.0460701
I was making a cup of cappuccino and as the coffee started to come out it started spraying and leaking from different spots in the front of the machine.
- Serial number
- 31.2002.0460701
- Bought from
- Kohl’s
- Where
- Moline, Illinois: Other Public Property/
Office - Who was involved
- Age 56, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 23, 2014, sent to the company Jan 5, 2015, published by CPSC Jan 20, 2015
The product, in the report: Kuerig Mini pod coffee brewer
Hot water escaped from bottom of coffee maker and hot steamy spray from pod area.
- Model
- kuerig mini
- UPC
- 31.2017.0013111
- Serial number
- 31.2017.0013111
- Bought from
- Target, Idaho
- Bought
- Nov 28, 2013
- Where
- Boise, Idaho: Home/
Apartment/ Condominium - Who was involved
- Age 43, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand kuerig mini, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 23, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015
The product, in the report: Red keueig mini k10
Keurig k10 coffee pot was taking a long time to brew when I became curious hot water squirt out of the machine on my foot and hand.
- Bought from
- Kohls
- Where
- Sparks, Nevada: Home/
Apartment/ Condominium - Who was involved
- Age 30, Female
- The reporter’s relation to them
- Self
- As this report names them
- made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 23, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015
The product, in the report: Keurig K10 coffee brewer
We have two Keurig brewers, one is still new, in the box. We bought it for back up in case one broke.We have had the SPRAY issue with the one that is in use, and it is on the recall list. No one has been injured, but we have wasted Kcups because of the issue. Coffee grounds as well as hot liquid sprays out. My husband is convinced it only happens when we use cheaper, off brand Kcups.
- Model
- K 10
- Serial number
- 31.2004.0763850
- Bought from
- Kohls
- Bought
- Dec 1, 2012, about then
- Where
- Melbourne, Florida: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Dec 23, 2014, sent to the company Jan 5, 2015, published by CPSC Jan 20, 2015
The product, in the report: Keurig Coffe Maker Single Cup
Water sprays from machine.
- Model
- 31.2004.0617617
- Bought from
- Kohls, Maryland
- Bought
- Dec 1, 2013, about then
- Where
- Ashburn, Virginia: Other
- Who was involved
- Age 36, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
First aid Made Dec 23, 2014, sent to the company Jan 5, 2015, published by CPSC Jan 20, 2015
The product, in the report: single serving coffee brewer
we have the coffee maker above a toaster oven at eye level,and it squirted hot water into my facial area causing pain. so after that incident i now have it on the counter, and it did it a few times more, but no contact to my skin those times.
- Model
- B31
- Serial number
- 31.2000.1339202
- Bought from
- unknown
- Where
- wahiawa, Hawaii: Home/
Apartment/ Condominium - Who was involved
- Age 55, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand keurig single brewer, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
First aid Made Dec 23, 2014, sent to the company Jan 5, 2015, published by CPSC Jan 20, 2015
The product, in the report: kuerig coffee mini brewer
hot water/steam escaped from my kuerig mini brewer badly scalding my left wrist and arm I do have pictures
- Model
- kuerig mini brewer
- Serial number
- 3130000019351
- Bought from
- walmart, Massachusetts
- Bought
- Dec 12, 2013, about then
- Where
- manville, Unspecified: Home/
Apartment/ Condominium - Who was involved
- Age 42, Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand kuerig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
First aid Made Dec 23, 2014, sent to the company Jan 6, 2015, published by CPSC Jan 21, 2015
The product, in the report: Keurig’s Mini Plus Brewing System
I had family over for Christmas morning breakfast and was making back to back cups of coffee and on my third one when I opened it up to add a new k cup it exploded on me! The coffee pod exploded and burned me. It wasn’t severe enough to seek medical treatment; however it was a painful burn similar to a curling iron burn and I put [REDACTED] and aloe on it. It made a huge mess and put a little damper on our Christmas morning.
- Model
- B31
- Serial number
- 31.2004.042627
- Bought from
- Sears, Colorado
- Bought
- Dec 25, 2011, about then
- Where
- Littleton, Colorado: Home/
Apartment/ Condominium - Who was involved
- Age 39, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Dec 23, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015
The product, in the report: keurig mini single cup brewer
I was starting to brew my coffee one morning about a month ago sitting at my desk and all of a sudden I felt hot water spraying on my arm so I shut the pot off and haven’t used it since.
- Model
- B31
- Serial number
- 31.2019.0012455
- Bought
- Dec 21, 2013
- Where
- derry, New Hampshire: Other
- Who was involved
- Age 57, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Dec 23, 2014, sent to the company Jan 5, 2015, published by CPSC Jan 20, 2015
The product, in the report: Keurig K10 Mini Plus
When I pour my water into my keurig mini plus the hot water comes out the bottom of the machine scalding hot. Just got the machine on October 31, 2014 as a birthday gift.
- Model
- K10
- UPC
- 4964520077
- Serial number
- 31.3000.1184326
- Bought from
- Bealls, Texas
- Bought
- Oct 27, 2014, about then
- Where
- Dallas, United States: Home/
Apartment/ Condominium - Who was involved
- Age 40, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
Seen by a doctor or nurse Made Dec 23, 2014, sent to the company Jan 5, 2015, published by CPSC Jan 20, 2015
The product, in the report: Keurig MINI Plus Brewing Systems
Keurig MINI Plus Brewing Systems - I heard of a recall and that is exactly what had happened to me twice, it burned my hand from the sprayer spitting out hot water. I dismissed it as something I had done wrong but I knew I followed the same process every morning.
- Model
- B31
- Serial number
- 31.2004.0241518
- Bought from
- unknown
- Bought
- Dec 18, 2010, about then
- Where
- Bristol, Connecticut: Home/
Apartment/ Condominium - Who was involved
- Age 54, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
No one hurt Made Dec 23, 2014, sent to the company Jan 5, 2015, published by CPSC Jan 20, 2015
The product, in the report: Keurig K 10- serial #31 coffee maker
Using Keurig K10- serial #3120010090560 Water was added and we turned on the unit. Water begun to spray out of the unit onto the counter.
- Model
- K10
- Serial number
- 31.2001.0090560
- Bought from
- Kohls, Pennsylvania
- Bought
- Dec 15, 2012, about then
- Where
- Collegeville, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 20, Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 23, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015
The product, in the report: Coffee maker
I have a keurig Mini Plus. During brewing, hot water is leaking from the bottom of the machine. Specifically where the mug sits.
- Model
- keurig mini
- Serial number
- 31.2000.1824095
- Bought from
- target, Pennsylvania
- Bought
- Dec 20, 2013, about then
- Where
- Conshohocken, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 26, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Dec 23, 2014, sent to the company Jan 5, 2015, published by CPSC Jan 20, 2015
The product, in the report: Cobalt Blue K10
I started my Keurig mini. As it started brewing hot water splashed all over me and my kitchen counter. I would like to get a different model.
- Model
- K10
- Serial number
- 31.2017.0016033
- Bought from
- QVC, Pennsylvania
- Where
- Bolingbrook, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 55, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig mini, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Dec 23, 2014, sent to the company Jan 5, 2015, published by CPSC Jan 20, 2015
The product, in the report: Keurig Mini Plus Coffee maker
I have a Keurig Mini Plus machine as mentioned in the recall, but my serial number does not fall in the recalled set of numbers (31.2000.0798767). My reason for reporting is that approximately 8 out of 10 uses of the machine cause the water to leak out of the bottom while its brewing. I’ve luckily never been burned and have tried to find online message boards with repair ideas. The only idea I found was to clean a gasket near the piercing needle - I did that but it did not fix the problem.
- Model
- B31
- UPC
- Not listed
- Serial number
- 31.2000.0798767
- Bought from
- Walmart, Maryland
- Bought
- Dec 12, 2012, about then
- Where
- California, Maryland: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 23, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015
The product, in the report: Keurig Mini Brew Black
Our Keurig Mini Brew (#31.2000.0593389) has been spraying hot liquid out during the brew process. we have been cleaning the device as recommended by the manufacturer, but this problem seems to be consistent.
- Model
- Mini Brew
- Serial number
- 31.2000.0593389
- Bought from
- Bed, Bath and Beyound, Delaware
- Bought
- Dec 14, 2012, about then
- Where
- Oxford, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 36, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 23, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015
The product, in the report: Keurig Mini Coffee Maker
Brewing a cup of coffee and liquid spewed out of the coffee maker all over me and the counter top.
- Model
- Keirig Mini Brewer
- Serial number
- 31-xxxx
- Bought from
- Target, California
- Bought
- Jul 1, 2014
- Where
- Reedley, California: Mobile/
Manufactured Home - Who was involved
- Age 60, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 23, 2014, sent to the company Jan 5, 2015, published by CPSC Jan 20, 2015
The product, in the report: Keuring Mini Plus coffee maker
While brewing coffee, my Keurig mini brewer shot hot water and coffee grounds out of the front of the machine. I was standing at the counter, and I did notice it was hot. Coffee grounds flew on the counter and about. I thought it was because it was plugged, cleaned the coffee maker thoroughly as per owner’s manual, and it has been working fine since then.
After reading and hearing about the recall, I realized that was one of the reported reasons.
- Model
- B31
- Serial number
- 31.2002.0207732
- Bought from
- Bed bath Beyond, Iowa
- Bought
- Mar 26, 2012
- Where
- East Moline, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 65, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Apr 1, 2014, sent to the company Apr 9, 2014, published by CPSC Apr 23, 2014
The product, in the report: Keurig Special edition coffee maker
The second time I used my new Keurig Special Edition coffeemaker, I found a sliver of metal approximately 1 inch in length in the bottom of my cup. I could have swallowed it and done irreparable harm to my organs. This is a serious, potentially life-threatening occurence. Consumers should be warned and Keurig should determine what the problemIs and fix it. I have retained the 2 K-cups and the sliver of metal involved.
- Model
- K65
- Bought from
- Beall’s, Florida
- Bought
- Mar 8, 2014
- Where
- St Pete Beach, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 69, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig K65 Special Edition Brewer, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 18, 2013, sent to the company Dec 9, 2013, published by CPSC Dec 23, 2013
The product, in the report: Keurig single cup
(11/18/2013) The consumer stated that she had a cup of coffee and was getting ready for work She walked back through the kitchen and saw that the product was glowing orange. The consumer unplugged the product . The consumer stated that the part that you put the water in flipped open and started billowing smoke. The consumer stated that she threw the product outside to get it out of the house.
(11/18/2013) The consumer called the manufacturer. The consumer explained what happened. The consumer was asked to prepare the product for FEDEX to pick up. The consumer was advised that a new product would be sent to her. The consumer advised the manufacturer that she did not want to send them the product until she did more research. The consumer was given a reference [REDACTED].
- Model
- K10 mini plus
- Serial number
- 31.200.0457008
- Bought from
- Kohl’s, Ohio
- Bought
- Apr 2, 2013, about then
- Where
- Medina, Ohio: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 3, 2013, sent to the company Mar 14, 2013, published by CPSC Mar 28, 2013
The product, in the report: Single cup coffee brewer
My Keurig B70 brewer stopped pumping water for the brew cycle. I called Keurig customer support and the representative walked me through several trouble shooting tasks. The unit still failed to function and the representative said that it was not repairable. She offered me a replacement brewer at a reduced cost as the warranty had expired on mine a few months earlier. I accepted the offer and was instructed to return only the K-cup holder and then dispose of the old brewer.
Prior to disposing of the old brewer I took it apart out of curiosity. I found what appeared to be two electrically actuated water valves at the top of the brewer. Both valves had stains and corrosion consistent with long-term water leakage at the lower seals. The valves had been leaking directly above a transformer which was also water stained.
Below the transformer was a pump which was stained and corroded, and appeared to be the component that had failed.
I own two brewers identical to the one that failed, and I am concerned that there may be a safety issue if they also contain leaky valves.
- Model
- B70
- Serial number
- 76.0000.1470025
- Bought from
- Costco, Florida
- Bought
- Oct 1, 2011
- Where
- Estero, Florida: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 6, 2013, sent to the company Feb 14, 2013, published by CPSC Mar 1, 2013
The product, in the report: Keurig Single Brewing System Coffee Maker Model B60 120 Volts 60 Hz, 1500 W
Fire crews responded to a residential structure fire. Upon arrival, fire crews located the fire associated with a Keurig beverage making appliance.
- Model
- Single Brewing System/
Model B60 120 Volts 60 Hz, 1500 W - UPC
- Unknown
- Serial number
- Unknown
- Where
- Wexford, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 31, 2013, sent to the company Feb 15, 2013, published by CPSC Mar 4, 2013
The product, in the report: Keurig B40 single cup coffee maker
I have a Keurig Elite Coffee Maker that is about 4 years old. It has started coming on by itself. I press the power button to off but if I leave it plugged in it will come on, heat the water and dispense the hot water continually until the water storage bin is empty, then it will continue to try to pump.
The first time it started on it’s own I was within hearing distance and hear the sound of the water running out. I have been unplugging it since but the other day I forgot and the above episode happened where it kept pumping out hot water till the bin was empty. However, you could hear the pump trying to pump more water. Since the unit has a program that is supposed to stop pumping when the water is low and engage a warning light to tell me that it needs more water, that function must not be functioning either.
It works if I make a cup and unplug it when I’m done but if this is happening to others....as it is because there are movies of it happening on You tube....if this had happened when I wasn’t home I fear it would have caught fire as the water bin must have been hot because it is not a little warped.
- Model
- B40
- Serial number
- 45.0100.1438340
- Bought from
- Gift
- Bought
- Dec 11, 2010, about then
- Where
- Punta Gorda, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 67, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 27, 2012, sent to the company Dec 19, 2012, published by CPSC Jan 7, 2013
The product, in the report: Single cup coffee brewer.
While making a cup of coffee the single serving Keurig K-Cup from [REDACTED] ruptured and hot water and hot coffee grounds spewed out of the coffee maker, nearly scalding my wife’s hands.
- Model
- B31
- Serial number
- 31.2002.0215885
- Bought from
- Bed Bath and Beyond
- Bought
- Feb 8, 2012
- Where
- Lawrence, Kansas: Home/
Apartment/ Condominium - Who was involved
- Age 62, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 7, 2012, sent to the company Oct 16, 2012, published by CPSC Oct 30, 2012
The product, in the report: http://www.keurig.com/brewers/platinum-brewing-system
Have owned a Keurig Coffee Brewer for a year or so and it is positioned on the kitchen counter near other appliances including a toaster oven. I discovered today that the cord on the Keurig is not made of heat resistant material. The cord was in close proximity to the toaster and it melted causing an electrical flash. Neither the toaster oven was on or the Keurig although I had just toasted some bread minutes earlier. No one was hurt and the circuit breaker was tripped. Upon inspection both electrical wires were exposed. The irony is the ground wire looks like it is covered with a heat resistant coating as it remained unmelted. Would be great if all kitchen appliance were required to have heat resistant cords due to the proximity to heated appliance such as skillets, toasters, crock pots, rice cookers, rotisseries and small ovens. I don’t believe this product is safe for consumers. I guess I need to throw this $180 appliance away!
- Model
- B70
- Bought from
- Macy’s, Oregon
- Bought
- Nov 23, 2011
- Where
- Salem, Oregon: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Sep 3, 2012, sent to the company Sep 11, 2012, published by CPSC Sep 25, 2012
The product, in the report: Individual pod coffee brewer
Keurig Coffee Brewer model # 65, 0100, 1753164 We smelled something burning and it turned out that the brewer was smoking and smelled like it was burning although there were no flames, the back of the unit was very hot; I immediately unplugged the unit from the wall outlet and called Keurig customer service. I am waiting for a callback from them.
- Model
- 65,0100,1753164
- Bought from
- BJs, Pennsylvania
- Bought
- Dec 28, 2010, about then
- Where
- Brodheadsville, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, care not known Made Apr 2, 2012, sent to the company May 11, 2012, published by CPSC May 25, 2012
The product, in the report: K Cup Coffee Brewer
The consumer says the unit spontaneously start spraying hot water all over the place. The consumer says this does not occur while its in use. This only happens when the product is not in use. The consumer contacted the manufacturer who told her it is out of warranty so there is nothing they can do. She says it splashed her in the past and almost on her 10 year old daughter this afternoon according to her husband. This has happened about 5 times since February 2012.UPDATE: 4/6/12- Keurig rep agreed to replace the product at reduced price (about 35% off retail price ($119 to $79)
- Model
- K Cup Coffee Brewer
- Serial number
- 45176105
- Bought from
- Marshall Fields, Illinois
- Bought
- Dec 15, 2007, about then
- Where
- Unspecified: Unspecified
- Who was involved
- Age 43, Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Injury, Level of care not known
-
No one hurt Made Mar 25, 2012, sent to the company Apr 2, 2012, published by CPSC Apr 16, 2012
The product, in the report: Keurig Coffee Maker
Keurig Model B77 Coffee Maker caught on fire and started smoking with bad odor.
- Model
- Model B77
- Serial number
- 0923H
- Bought from
- Kohl’s
- Bought
- Dec 9, 2010, about then
- Where
- Winder, Georgia: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 22, 2012, sent to the company Apr 18, 2012, published by CPSC May 2, 2012
The product, in the report: Keurig Electric Coffee Maker
This is an update to the previous report that was filed. Report No. 20111027-29079-2147473887
Since reporting my safety concerns with the new instructions provided for use on the Keurig B70 coffee machine, the machine has now shorted out and failed. Attached are images of the problem. They show that a solenoid at the top of the machine leaking water. This water then leaks down over the main power transformer, and then down into the electric pump causing the failure.
- Model
- B70
- Where
- Unspecified: Unspecified
- Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keurig, made or sold by Keurig, Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.