GE dishwashers

216 reports to CPSC, the latest made Oct 10, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 30, 2026.

216reports to CPSC
Oct 10, 2026the latest report was made
May 20, 2011the earliest
4with the company’s comments

Brand: GE
Makers: GE Appliances & Lighting, GE Appliances, a Haier company and GE AppliancesMakers, importers or sellers, as the reports name them
Product: DishwashersCPSC’s product type: Dishwashers (code 214), in Kitchen: Appliances

By month

8 reports from November 2025 to October 2026; the most in June 2026, 3. 208 earlier reports, since May 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
October 2026	2
September 2026	2
June 2026	3
November 2025	1
September 2025	1
August 2025	1
June 2025	1
May 2025	2
April 2025	1
December 2024	1
June 2024	1
April 2024	3
February 2024	2
January 2024	2
December 2023	3
April 2023	1
December 2022	1
November 2022	1
October 2022	1
August 2022	1
April 2022	1
October 2021	1
September 2021	1
June 2021	2
April 2021	1
January 2021	2
November 2020	1
September 2020	2
July 2020	1
June 2020	1
February 2020	1
December 2019	2
November 2019	2
October 2019	2
June 2019	1
January 2019	1
November 2018	1
October 2018	1
August 2018	1
July 2018	1
April 2018	1
January 2018	1
December 2017	1
September 2017	1
August 2017	2
July 2017	1
June 2017	4
May 2017	4
April 2017	1
March 2017	1
January 2017	2
November 2016	2
October 2016	2
June 2016	1
May 2016	5
April 2016	5
March 2016	3
February 2016	1
January 2016	2
December 2015	1
November 2015	4
October 2015	2
September 2015	1
August 2015	6
July 2015	2
April 2015	1
March 2015	2
February 2015	3
January 2015	1
November 2014	2
October 2014	1
September 2014	1
August 2014	1
July 2014	1
June 2014	1
May 2014	1
March 2014	1
February 2014	2
January 2014	2
December 2013	2
October 2013	1
September 2013	3
July 2013	6
May 2013	2
April 2013	2
March 2013	2
February 2013	1
January 2013	4
December 2012	4
November 2012	6
October 2012	5
September 2012	6
August 2012	11
July 2012	1
June 2012	1
May 2012	1
April 2012	4
March 2012	2
February 2012	2
January 2012	1
December 2011	3
November 2011	1
October 2011	2
September 2011	1
August 2011	2
July 2011	4
June 2011	2
May 2011	1

How badly anyone was hurt

Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
First aid 4 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 20 CPSC: Injury, No First Aid or Medical Attention Received
Hurt, care not known 2 CPSC: Injury, Level of care not known
No one hurt 167 CPSC: Incident, No Injury
No incident, no one hurt 7 CPSC: No Incident, No Injury
Not said 15 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 30, 2026. Updated daily.

No one hurt
Made Nov 14, 2015, sent to the company Nov 23, 2015, published by CPSC Dec 8, 2015

The product, in the report: GE Profile Dishwasher, stainless steel front.

On November 13th our GE Profile Dishwasher caught fire at 2:00 i the morning, fire department called, responded, no actual flames but smoke throughout house. The circuit panel had not tripped, so cut power and removed to our garage today.

Model
PDW9880J00SS
Serial number
DG870859B
Bought from
Lowes, Washington
Where
Seattle, Washington: Home/Apartment/Condominium
Who was involved
Age 58, Male
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20151114-5B72A-2147426695. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Nov 6, 2015, sent to the company Nov 17, 2015, published by CPSC Dec 2, 2015

The product, in the report: Stainless steel dishwasher

My dishwasher melted my rack and dishes in them, I started the dishwasher before I went to work that afternoon and returned 10:30pm. When I had got home there was no plastic burning smell and there was not a large amount of heat. My family was awakened at 3am with the smell of plastic burning, when we went in the kitchen it was really hot and we opened the dishwasher and it was burning everything in it and there was glass popping! We pulled the door opened and everything was melted. We could not figure out what was going on and the counter top was so hot we couldn’t touch it, this is very scary because my family was sleep. I am glad we caught it before it caught fire. I called GE and they are sending a tech out to see why the unit malfunctioned. I have researched this unit and there has been three complaints with the same exact issue, there is no recalls but complaints. I was given a claim number and we will see what else happens, this is very unsafe and could have turned out worse. And also found out they do not even manufactor this model any longer!

Model
GE
Serial number
Am928959b
Where
Acworth, Georgia: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Unspecified

CPSC report 20151106-C5D54-2147426937. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 26, 2015, sent to the company Nov 25, 2015, published by CPSC Dec 10, 2015

The product, in the report: dishwasher

(10/20/2015)The consumer stated that she ran the dishwasher through the entire wash cycle. About a couple of hours after the cycle finished, the consumer touched the door of the dishwasher, which was very hot. When she opened the door, steam came pouring out. The bottom of the silverware tray had melted and all of the silverware was laying in the bottom of the dishwasher. Also the granite counter top above the dishwasher was so hot that a loaf of bread, that was on the counter, had condensation inside of the bag. The wheels on the bottom tray of the dishwasher had also melted.
The consumer had a hard time turning the unit off. The unit stopped after a while.
(10/25/2015) The consumer opened and closed the door to the unit to show her son what had happened. When she closed the door, the unit came on by itself. The unit would not turn off. The consumer had to disconnect the unit at the outlet.

Model
PDW9280N00SS
Serial number
VM728531B
Bought from
Lowes, New York
Bought
Oct 6, 2007, about then
Where
Ontario, New York: Unspecified
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20151026-95BD6-1526553. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 2, 2015, sent to the company Oct 9, 2015, published by CPSC Oct 26, 2015

The product, in the report: GE Profile stainless steel dishwasher

I own a GE Profile dishwasher,, Model PDW9880J00SS, Serial #FG750493B. The product was subject to a recall a few years ago and the modification was performed at no charge to us. On 10/1/2015 the dishwasher was normally loaded and a washing cycle initiated. Shortly thereafter an electrical fire started in the front door assembly. Heavy smoke billowed out of the openings of door and the dishwasher stopped working.
We had to leave the house and air out the home for several hours for the smell to dissipate.

Model
PDW9880J00SS
Serial number
FG750493B
Bought from
Karl’s Appliances
Bought
Jan 10, 2004
Where
Denville, New Jersey: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20151002-B2D39-2147427903. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 8, 2015, sent to the company Oct 9, 2015, published by CPSC Oct 26, 2015

The product, in the report: Dishwasher

Caller stated that the dishwasher that he had in his rental home caught fire. The incident was reported to him by his tenant and he does not know of the actual events that led to the incident.
Caller stated that he has not contacted the manufacturer as yet. He called the firm’s recall number and received a recording that provided info that his dishwasher was not included in the recall.
Caller stated that he would like to report that the dishwasher is a fire hazard and should be reported.

Model
pdw7300j00bb
Serial number
nf756072b
Bought from
Lowes, New York
Bought
Nov 1, 2004, about then
Where
Tully, New York: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20150908-238BF-1515065. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 28, 2015, sent to the company Nov 12, 2015, published by CPSC Nov 27, 2015

The product, in the report: Dishwasher

Caller had a dishwasher she purchased from ABT Electronics in Illinois around 2006 with the only problem before the incident being reported was a repair for strange noises.
Around mid June 2015 this caller started her dishwasher, went to bed around 8:00PM and when she woke in the morning around 7:00 AM.
She went to the kitchen but felt heat coming from her dishwasher, the counters and all surrounding area. She touched the control button that read heated/dry and the dishwasher began shutting down.
After the unit cooled down which took a couple of hours she looked to see if there was any scorching but there was none.
She contacted a service repair tech who looked at the dishwasher and advised her that she was very lucky, that he was glad to be meeting her rather than reading about her.
There are no injuries being reported.
She contacted the manufacturer, she was advised that there is no recall.
She is reporting this incident as a severe fire hazard due to the extreme overheating of the unit.
The caller has disposed of the unit and purchased a new dishwasher July 2nd, 2015.

Model
EDW6060L15SS
Serial number
TL856470B
Bought from
ABT Electronics, Illinois
Bought
Jun 15, 2006, about then
Where
Oak Park, Illinois: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20150828-F96D5-1513132. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 25, 2015, sent to the company Sep 2, 2015, published by CPSC Sep 17, 2015

The product, in the report: GE Profile Diswasher model PDW9880 100ss. Serial #FG731329B

August 24,2015, evening time. Not in use. Smell of fire. unplugged dishwasher. Checked electric next day. GFI plug blown out. No power or lights when plugged into good plug.

Model
PDW9880 100ss
Serial number
FG731329B
Bought from
Home Depot Expo
Bought
Aug 8, 2015
Where
lake worth, Florida: Home/Apartment/Condominium
Who was involved
Age 65, Male
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20150825-E77CF-2147428987. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 24, 2015, sent to the company Sep 1, 2015, published by CPSC Sep 16, 2015

The product, in the report: GE Dishwasher, black

We ran our dishwasher in the evening as usual. Woke up to a burning smell in the early morning. The heating element had not shut off as it is supposed to when the cycle completes and it had begun melting everything in the dishwasher. Thankfully we were home and were able to cut off the circuit before it caught fire.

Model
GDWF100V40BB
Serial number
MV735621B
Where
Rockville, Maryland: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20150824-46C34-2147429057. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Aug 21, 2015, sent to the company Aug 31, 2015, published by CPSC Sep 15, 2015

The product, in the report: GE Monogram, Stainless steel, Serial# DH774686B Model# ZBD0710K03SS Measurements- Width 23.5” Depth- 24” Height- 33”

The dishwasher was running through a cycle when it started to smoke. Upon opening the dishwasher door, smoke poured out of the machine. The door was then closed and then opened again and that is when fire shot out of the top of the dishwasher door. My mother in law received minor steam burns to her right forearm. The breaker was then tripped and the unit was removed from under the counter. There were moderate burn marks on the bottom of the granite countertop. Had the countertop been built out of lumber, the fire would have been far more severe.

Model
Monogram ZBD0710K03SS
Serial number
DH774686B
Where
Bullared, Texas: Home/Apartment/Condominium
Who was involved
Age 57, Female
The reporter’s relation to them
Other Relative
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20150821-946A8-2147429136. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 19, 2015, sent to the company Sep 16, 2015, published by CPSC Sep 30, 2015

The product, in the report: dishwasher with plastic tub

(08/18/2015) The consumer stated that the dishwasher was in the wash cycle . It was set for 37 minutes. Halfway in the cycle, the consumer noticed water in the floor at the bottom of the unit. The consumer turns the unit off and opened the door.
The consumer called the place of purchased who sent a technician out. The technician stated that the heating element got so hot that it melted the bottom of the tub.

Model
GLD6904R10BB
Serial number
TT782893B
Bought from
Nickell Electric, Virginia
Bought
Jan 7, 2012, about then
Where
Covington, Virginia: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20150819-F7D60-1511165. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 11, 2015, sent to the company Aug 18, 2015, published by CPSC Sep 1, 2015

The product, in the report: GE Café Dishwasher Stainless Steel outer finish

Ran dishwasher in early afternoon and had cycle completed indications before opening to get dishes to feed cats. They were too hot to use so took other dishes from cabinets to feed cats. We thought it was normal that things are hot just after cycle completing so we just shut the door. We left for a family evening out about 1730 and returned about 2330. Opening entry door to house we were met with heavy smell for burnt plastics. Family members went to find all cats and open windows/doors to ventilate house while I went to check for source of smell in kitchen. Opening dishwasher door solved that. I shut the door and opened the breaker for the dishwasher in the outside breaker box. We spent the next few hours ventilating house before we felt safe to go to bed around 0230. During that time we called our master maintenance plan to get the process started and get them to our house ASAP - did not come until Monday, 08/10/2015. The next morning I took pictures (available on request) and afterwards started to remove dishes that could be broken free of the now solidified plastics.
Damage assessment: - all dishwasher safe plastics were melted beyond recognition - most plastic dishwasher parts were melted beyond recognition - e.g. flatware tray totally gone - could not move upper and lower trays - wheel damage and plastic stalactites fusing everything together - estimator report on 08/10/2015 provided us a $3500 parts and labor for just what he could see in the dish washing space - i.e. he did not disassemble to look at motor, controls, etc. - they will replace unit

Model
CDW9380N20SS
Serial number
FR730188B
Bought from
SEARS
Where
Unspecified: Unspecified
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20150811-77CA3-2147429450. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 28, 2015, sent to the company Aug 5, 2015, published by CPSC Aug 19, 2015

The product, in the report: Ge adora dishwasher 40225 Model GHDA656LoossMh8634553 serial#

Dishwasher caught on fire.. walked into house and smoke was billowing everywhere!

Model
GHDA656LoossMh8634553
Bought from
Home Depot
Bought
Jul 19, 2007, about then
Where
Lake Worth, Florida: Home/Apartment/Condominium
Who was involved
Age 52, Male
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20150728-63D08-2147429847. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Jul 2, 2015, sent to the company Jul 13, 2015, published by CPSC Jul 27, 2015

The product, in the report: Buit In Dishwasher

Dishwasher heating element apparently never turned off last night. Started cycle around 8:30pm, went to be 11pm, didn’t notice it didn’t turn off. At 4am, woke up to burning smell. Plastic items inside reduced to puddles. Melamine dishes warped and cracked. Lost some decently expensive [REDACTED] silverware, and plastic melted onto very expensive dishes. Not to mention huge fire hazard-- adjoining cupboards had hot air inside when opened, and items were very warm to the touch. Even parts of the dishwasher were melted (wheels, silverware tray).

Model
GLDT696TSS
Serial number
ST804592C
Bought from
Sears
Bought
Jun 25, 2012, about then
Where
Langley, Washington: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Unspecified

CPSC report 20150702-6C910-2147430601. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Apr 9, 2015, sent to the company Apr 17, 2015, published by CPSC May 1, 2015

The product, in the report: GE Profile Dishwasher

Our Dishwasher heat cycle turned on by itself, it overheated. We smelled smoke/melted plastic, when I went to open the dishwasher, the handle burned hand and caused blisters. I used a potholder to open the dishwasher, it was full of smoke and all the plastic had melted. Including all plastic parts of the dishwasher and my plastic dishes/utensils etc.
This was a GE Profile Dishwasher, there have been multiple reports about this Model having this issue but GE has not put it on the recall list. It was very dangerous, especially because I have little kids at home. Our tile countertops above the dishwasher were to hot to touch. We turned off the dishwasher and left it open a few inches, it still continued to heat. We finally had to turn off the circuit breaker.
I called GE, the sent a repair man out to take a look at it, the cost to repair it will be over $800, I am waiting to hear back from GE to see what they will cover.

Model
PDW9280N20SS
Serial number
DR731691b
Where
Bend, Oregon: Home/Apartment/Condominium
Who was involved
Age 34, Female
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20150409-90B84-2147433861. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 9, 2015, sent to the company Mar 16, 2015, published by CPSC Mar 30, 2015

The product, in the report: Under the counter dishwasher stainless steel

GE profile dishwasher when done cycle and in drying mode caused the blade on bottom of dishwasher to catch on fire and and burn and melt racks dishes and leave a chemical smell that woke me up at 4 am. No other damage to kitchen area.

Model
pdw8280n20ss
Serial number
hr800989b
Bought from
nf landis, Pennsylvania
Bought
Jan 8, 2008
Where
chalfont, Pennsylvania: Unspecified
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20150309-339BD-2147434721. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 8, 2015, sent to the company Mar 16, 2015, published by CPSC Mar 30, 2015

The product, in the report: GE Profile Stainless steel interior and exterior Quiet Power 5 Model Dishwasher

While running our daily load of dishes, the dishwasher started smoking, setting off the smoke alarm and leaving a horrendous burning smell. Luckily we were home and stopped the load of dishes. My husband opened up the dishwasher body to discover the electronic panel had started melting.

Model
PDW8280N00SS
Serial number
RM783617B
Where
Santa Barbara, California: Home/Apartment/Condominium
Who was involved
Age 37, Male
The reporter’s relation to them
My Spouse
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20150308-58DAA-2147434753. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 24, 2015, sent to the company Mar 13, 2015, published by CPSC Mar 27, 2015

The product, in the report: Dishwasher

Caller stated that her dishwasher was placed in use and while it was in the wash cycle it overheated. She stated that she smell smoke and when she opened it she noticed that her plastic containers had melted. There were burnt marks on the interior of the unit and the bottom plastic part of the door melted as well. Caller stated that there was still water in the unit.
Caller stated that since last year the water remains in the dishwasher she has not been able to drain it. The unit remains inoperable.
The manufacturer was not contacted as yet.
Caller feels that this is a fire hazard and should be reported.

Model
GSD4200J00WW
Serial number
VG756808B
Bought from
installed in home
Where
Grove, Ohio: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20150224-FB37E-1470477. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Feb 10, 2015, sent to the company Feb 20, 2015, published by CPSC Mar 9, 2015

The product, in the report: GE Monogram dishwasher

GE monogram dishwasher started a fire in the electrical panel, GE well not a valid that this is a problem and the harness is no longer made thus it is unable to be repaired. The redress that was offered was A discount on a new dishwasher-this is the second dishwasher that I have had by GE monogram that started on fire. Though I’ll refusing to replace it even though they have a knowledged that the fire was started inside the dishwasher due to no fault of my own. I told them that I want a new dishwasher because I no longer feel comfortable after two fires started in my home because of their dishwasher. They keep trying to offer me a new one at $900… I paid 1100 for this dishwasher I want a new one free of charge. This issue will be taken further if I do not get a replacement dishwasher. Had I not walked into the home both times when the fire restarted my entire house would’ve burned down. I am not trying to sound bellicose, however I just am not comfortable with an offer that doesn’t seem like a proper redress.

Model
ZBD6920P10SS
Serial number
TS833575B
Bought from
GE
Where
Western springs, Illinois: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Unspecified

CPSC report 20150210-D48FA-2147435550. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 8, 2015, sent to the company Feb 18, 2015, published by CPSC Mar 4, 2015

The product, in the report: GE PDW8880JSS Dishwasher

On 2/6/15 I was sitting in the living room with our GE profile Dishwasher Model PDW8880JSS finishing a load of dishes and it was on the dry cycle. I could see something flashing in the kitchen. I went to check and had 3 to 4” flames shooting from the front panel. I immediately unplugged the unit and doused the flames. I also took photos of the damage.

Model
PDW8880JSS
Serial number
0000187898
Bought from
Pacific Sales
Bought
Oct 1, 2005, about then
Where
Riverside, California: Home/Apartment/Condominium
Who was involved
Age 59, Male
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20150208-F6A51-2147435637. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jan 6, 2015, sent to the company Jan 14, 2015, published by CPSC Jan 29, 2015

The product, in the report: GE Profile Dishwasher model # pdw9280n20ss Serial # fr772675b Under sink built in dishwasher purchased around 2004. Stainless steel door and tub. Controls on top of unit.

I ran my dishwasher the morning of Christmas eve. After the cycle was complete I opened it about an hour after the beep that indicates the cycle was donne. I noticed that it was still extremely hot inside and the dishes were too hot to pick up. I just assumed it was due to the drying cycle compleation. I unloaded it and reloaded it and just closed the door. I did NOT start a new cycle. About 5 hours later, I opened it to add a few more items before leaving for the night to my families. When I opened up the door I was met with a huge plume of smoke and the smell of burning plastic. The head synged my hair. I looked inside after the smoke subsided and found that everything inside including the utensal basket had melted and was lying over the heater element. All my plastic utensals and plastic handels were also melted. The sprayer arms had also melted and are lying in the heater element. Had I not opened it at that time before leaving for the night, I’m convinced my home would have caught fire.
I called the GE Consumer hotline to complain because I fount other safety recals for almost the exact mode as mine for the same issue. http://www.cpsc.gov/en/Recalls/2011/GE-Recalls-Dishwashers-Due-to-Fire-Hazard/
Unfortunately it rang for 10 minutes and nobody picked up nor was there a way to leave a message. I did leave a email but have not received a response.
I also found the following complaint that indicates my same issue below. http://www.saferproducts.gov/ViewIncident/1263284

Model
pdw9280n20ss
Serial number
fr772675b
Bought from
Sears, California
Bought
Jan 1, 2003, about then
Where
Fountain Valley, California: Home/Apartment/Condominium
Who was involved
Age 51, Male
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20150106-39E9A-2147436897. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Nov 24, 2014, sent to the company Dec 3, 2014, published by CPSC Dec 17, 2014

The product, in the report: GE Profile dishwasher Model PDW8280N00SS

Our dishwasher has overheated on two occasions. The first occured over night. We started the machine prior to bed. In the morning, the entire surround structure was hot to the touch and the plastic ware in the dishwasher was melted. The heating element only stopped when we opened the door.
We had a technician come out. He discovered a faulty logic board and had us order the part for him to install. This appears to have fixed the problem temporarily. Then recently, we started a standard wash. The wash was nearly complete and we began to smell smoke. We turned off the machine and turned off the breaker. The smell ultimately diminished, but it could be smelled with opening of the door. After this second episode we have decided to purchase the dishwasher of another manufacturer.

Model
PDW8280n00ss
Serial number
MM864389B
Bought from
American TV
Bought
Oct 18, 2008
Where
Madison, Wisconsin: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Unspecified

CPSC report 20141124-035D8-2147438541. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 18, 2014, sent to the company Nov 28, 2014, published by CPSC Dec 12, 2014

The product, in the report: GE Profile Dishwasher model # PDW8800J03WW

We had a fire in our dishwasher on November 12, 2014. called GE to see if our model unit was covered by the recall of the GE Profile recall. GE said their was a recall on the GE Profile units but not the one we have. The recall is on the Profile with a different model number. That # is one with a plastic liner. The unit we have has a stainless liner. The model number we have is #PDW8800J03WW. All of the fires start in the front panel no matter the model number. I called GE to see what they will do about the problem and they stated there is not safety issue with the unit. they do not consider a fire a safety issue and therefore will only offer a discount if we would purchase another GE dishwasher. Just to make it clear the GE Profile Dishwasher is unsafe and catches fire. We were very lucky our home was not burned to the ground or worse.

Model
Profile #PDW8800J03WW
Serial number
DH793402B
Bought from
Lowes Home Improvement
Where
Morehead City, North Carolina: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20141118-5622F-2147438748. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 17, 2014, sent to the company Oct 27, 2014, published by CPSC Nov 10, 2014

The product, in the report: GE Profile Dishwasher

On 10-16-2014 our GE dishwasher model PDW9280J03SS, Serial # TG705627B caught on fire. My wife and son were home and it was about 3:30 in the afternoon. Smoke was coming out of the top and was extremely nasty smelling. My wife immediately shut the unit down. When I came home the smell was overwhelming and I could tell there was type of electrical fire. I called GE Recall today and they said this model was made in 2004 and was unsafe to use. They instructed me to stop using the unit and we scheduled a tech to come look at the dishwasher.
I heard of the GE Profile there was type of electrical fire recall a couple of years ago and when I went to the web site my particular model was not on the recall.

Model
PDW9280J03SS
Serial number
TG705627B
Bought from
Home Depot, Georgia
Where
Lawrenceville, Georgia: Home/Apartment/Condominium
Who was involved
Age 14, Male
The reporter’s relation to them
My Child
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20141017-5F5E3-2147439995. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Sep 5, 2014, sent to the company Sep 15, 2014, published by CPSC Sep 29, 2014

The product, in the report: GE dishwasher

My GE dishwasher blew up and started a fire it was supposed to be fixed but we were never notified by GE they had it in their Web but who looks at companies we for recall I asked the. To evaluate the incident and they promised someone but they did not show up. My husband was home and was able to out out the fire we were very lucky but now I am extremely stress and upset about the way they are treating me. They were lucky no one got hurt We have 34 units with the same. [REDACTED] and I reported to our management. GE has the information that this whole complex had this unit they were all registered and no one ever told us.

Model
GSD5940F00SS
Serial number
LA779346B
Bought from
Hudson Cove development
Where
Edgewater, New Jersey: Home/Apartment/Condominium
Who was involved
Age 57, Male
The reporter’s relation to them
My Spouse
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20140905-88F63-2147441183. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 13, 2014, sent to the company Oct 23, 2014, published by CPSC Nov 6, 2014

The product, in the report: Dishwasher Retailer installed prior to 2007

Caller stated that it was reported to him that the dishwasher caught fire. He was not present at the time so did not have much detail of what led up to the incident. He feels that the heating coil overheated which caused the electrical components to melt. The Manchester Fire Dept Manchester, NH filed a report in regards to the incident. Time approx 7pm. The dishwasher model was not visible due to burnt marks.
The manufacturer was not contacted as yet.
Caller feels that the dishwasher poses a fire hazard and should be reported.

Model
GLD5500LWW
Serial number
GL873360B
Where
Manchester, New Hampshire: Other Public Property/Office
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20140813-66529-1422701. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jul 10, 2014, sent to the company Jul 21, 2014, published by CPSC Aug 4, 2014

The product, in the report: GE Profile Dishwasher

GE Profile Dishwasher, model no. PDW9 purchased approximately in early 2006, has short circuited. The cause was apparently water condensation that dripped onto the electronic controls (electronic control mounted inside the top of the door) and short circuited the unit. Then the heating element caught fire causing it to melt both the element, bottom rack. GE never contacted me to recall my unit. I would like GE to repair or replace this unit for due to its fire hazard.

Model
GE Profile Dishwasher PDW9980L00SS
Serial number
FL735973B
Bought from
Famous Tate, Florida
Bought
Feb 28, 2006, about then
Where
New Port Richey, Florida: Home/Apartment/Condominium
Who was involved
Age 42, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20140710-5F1DB-2147442986. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 29, 2014, sent to the company Jul 8, 2014, published by CPSC Jul 22, 2014

The product, in the report: GE Monogram Dishwasher

My GE Monogram dishwasher was in the middle of a wash cycle when there was a smell of burning electrical wiring and then the unit stopped working. I immediately contacted a GE repairman who discovered faulty electrical wiring where the AC power comes into the dishwasher. He replaced the short-circuited wiring and the unit is now functional.

Model
ZBD6920P10SS
Serial number
AT777515B
Where
California: Unspecified
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20140629-80D26-2147443280. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 9, 2014, sent to the company May 19, 2014, published by CPSC Jun 3, 2014

The product, in the report: GE QuietPower3 Dishwasher

Turned on dishwasher about 7:30 for a normal wash cycle with no heated dry. About an hour later, smelled something burning. Traced it back to the dishwasher - cut power and opened noticing the heating element was on (despite no heated dry) and very hot. The heat element was popping/sizzling. If we had not been home to notice the smell this could have resulted in a home fire. My dishwasher model type was recalled by not my specific dishwasher (serial number not one of the ones recalled). Given the similar sounding nature of our incident with the recall, it makes me suspicious that it’s the same problem.

Model
QuietPower3 (GLD5960N10SS)
Serial number
MR809394B
Where
Houston, Texas: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20140509-0BD5E-2147444671. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 11, 2014, sent to the company Apr 30, 2014, published by CPSC May 14, 2014

The product, in the report: Dishwasher

Caller stated that he feels that he is experiencing similar problems of Release #12-244, he has noticed a few items that had been discolored or melted (not sure when). The heated feature was never used on the unit before but he feels the heat system has a failure and might be staying on. Hazard: An electrical failure in the dishwasher’s heating element can pose a fire hazard. The most recent incident occurred 3/11/14.
He researched the unit online and found out that there was recall but his serial number did not match. The manufacturer was not contacted as yet.
Caller feels that this dishwasher is a fire hazard and should be recalled.
Following the call with CPSC where this report’s data was submitted I called the manufacturer, GE. I finally got through to a live representative and explained what I had seen happening with our dishwasher in terms of the heatnig coil being very hot when no heated drying was called for and damage to items in the dishwasher. The representative said that the recal issue was related to a different issue of a serious part failure outside the tub.
I told the agent that in the over three years since the diswasher was installed we did not use heated dry and had never had a single incident of items in the lower rack meltiong and deforming. I also had never seen, at the end of a cycle, water dripping from dishes and “sizzling” when he drops the landed on the heating unit. While I wated he did some research. He came back on the line and told me that what I had seen happening might happen and was not part of the recall. No further assistance was offered.
I continue to believe that there is a problem with this machine. Since the call to GE the situation has gotten worse in terms of excessive heat in the machine. We are looking for a replacement dishwasher, from and different manufacturer, and will replace this one as soon as possible.

Model
gld6904r10bb
Serial number
at724147b
Bought from
GE
Where
Waukegan, Illinois: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20140311-6A444-1391345. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Feb 24, 2014, sent to the company Mar 14, 2014, published by CPSC Mar 31, 2014

The product, in the report: Profile Dishwasher

The consumer stated that he purchased the house in Dec 2009. The unit came installed in the home.
The consumer stated that he had the unit repaired because there was a recall on his unit.
The consumer was sent a kit from GE. The consumer stated that the kit had missing parts so they had to wait for all of the parts (12/28/2010).
A technician from A&E Factory Service (1-800-905-9505) installed the kit in Jan 2011.
The consumer stated that his dishwasher caught on fire.
The consumer saw smoke and smelled burning. The consumer stated that the dishwasher had burned itself out by the time he noticed it. The consumer’s wife has breathing issues due to the smoke.
The consumer and his son opened the front panel. The consumer stated that the control box was burnt. The consumer stated that the plastic has melted and transistors were charred.
The consumer wanted to install a new dishwasher. The technician from Home Depot informed the consumer that there was a problem with the water connector. The consumer’s son replaced the water connector and installed the unit.
The consumer stated that he has the damaged unit.
The consumer’s unit is included in recall #11-022.

Model
PDW9280J10SS
Serial number
RH823214B
Where
Julian, California: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
My Spouse
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Injury, Level of care not known

CPSC report 20140224-641E6-1388417. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 16, 2014, sent to the company Feb 27, 2014, published by CPSC Mar 14, 2014

The product, in the report: GE Dishwasher. Video of dishwasher is here: https://dl.dropboxusercontent.com/u/57152147/IMG_5010.MOV

Dishwasher spews toxic smoke that could lead to fire hazard and other illnesses. This is the second time I’m reporting this, as I need to replaced this dishwasher, do not have the space to keep the old one, and want to include a video showing what is happening. The video over 100 MB and cannot be uploaded to your site, but can be viewed at the link below.
https://dl.dropboxusercontent.com/u/57152147/IMG_5010.MOV

Model
PDW8800J10BB
Serial number
HH793520B
Where
Solon, Ohio: Home/Apartment/Condominium
Who was involved
Age 41, Male
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20140216-7BAF0-2147447220. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 10, 2014, sent to the company Jan 22, 2014, published by CPSC Feb 5, 2014

The product, in the report: GE Dishwasher

I am the owner of (2) GE dishwashers, model ZBD0710K15SS purchased new by me in approximately 2006, serial numbers ZL770078B and ZL770135B. Both of these dishwashers as of late have been running a motor or timer indefinitely after a cycle is complete – this is a relatively new and atypical behavior. At approximately 4am the morning of 01/09/2014 we were awoken to a strong burning smell, smoke, and a fire alarm. Machine #078B had been loaded with a few dishes the night before and had NOT been run, but the door completely closed. #078B had apparently, without cycling through a wash cycle, turned the heating/drying element on and sat in that state for many hours, completely melting most if not all plastic dishes/cups inside, the silverware basket, and melted away the plastic coating of the upper and lower pull-out racks leaving only the wire frame and melted wheels. At of today, 01/10/2014, #078B is still installed but functionally destroyed as a result. It appears to me, left unchecked, this machine would have eventually started a fire. Considering #135B is exhibiting the same symptoms of an ever-running motor or timer, I plan to uninstall both units and replace them with different units. I have pictures of the damage. I am reporting this event as both units seem destined for the same ultimate fate and desire to possibly prevent a much more serious outcome to people who may still have these machines in service.

Model
ZBD0710K15SS
Serial number
ZL770135B
Bought from
Jim’s Appliance
Bought
Jan 1, 2006, about then
Where
Meridian, Idaho: Home/Apartment/Condominium
Who was involved
Age 46, Male
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20140110-B614F-2147448281. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 2, 2014, sent to the company Jan 10, 2014, published by CPSC Jan 28, 2014

The product, in the report: GE Profile dishwasher, white front, stainless steel tub

GE Profile front load dishwasher Model number: PDW9200N20WW Serial number: AR861366B
Returned home on Dec. 31, 2013 at about 2:45 p.m. after an absence of 24 hours, smelled very strong noxious odor. Dishwasher door was very hot. Opened door & discovered that the heating element had superheated & melted the plastic rotor in the bottom & a few plastic dishes in the dishwasher, plus the pastic utensil tray. I turned the outside circuit breaker for the dishwasher off.
The dishwasher is destroyed & will need to be replaced.
I had turned the dishwasher off before we left. The green “Start” light was off. The heating element malfunctioned & turned itself on.
No other damage outside the dishwasher.

Model
GE Profile dishwasher Model # PDW9200N20WW
Serial number
AR861366B
Bought from
Sears, North Carolina
Bought
Jan 13, 2010, about then
Where
Raleigh, North Carolina: Home/Apartment/Condominium
Who was involved
Age 59, Male
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20131231-39F5A-2147448629. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 24, 2013, sent to the company Jan 15, 2014, published by CPSC Jan 31, 2014

The product, in the report: Dishwasher

Caller was awakened in the middle of the night December 23/24, 2013 to the smell of burning and when he checked for the source he found that his GE Dishwasher was smoking profusely.
The plastic components of the dishwasher ie: plastic cutting board, cutlery baskets etc. were all melted.
The [REDACTED] Top of the unit was so hot that it could not be touched.
He opened the door and immediately his smoke alarms began sounding.
There was too much smoke to tell where the beginning was.
He never saw flames.
There were no injuries
He has sent the manufacturer an email regarding this incident.

Model
PDW9980NSS
Serial number
AR912732B
Bought from
Triple A Appliance, Massachusetts
Bought
May 10, 2008
Where
Brookline, Massachusetts: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20131224-6FB72-1377452. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 2, 2013, sent to the company Dec 11, 2013, published by CPSC Dec 26, 2013

The product, in the report: GE Profile Dishwasher

GE Profile Dishwasher PN PDW9980N00SS / SN ZL761976B Heating element failed to shut off after clean cycle. Heater remained on for approx 12 hours. Dishwasher was turned off, heated dry button deselected and door left open to cool. A while later the door was closed and heating element again turned on for several hours. As a result all plastic parts inside suffered various damaged from heat.

Model
PDW9980N00SS
Serial number
ZL761976B
Bought
Feb 14, 2007, about then
Where
Snoqualmie, Washington: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20131202-A3E42-2147449389. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 14, 2013, sent to the company Oct 24, 2013, published by CPSC Nov 7, 2013

The product, in the report: GE Dishwasher

GE Dishwasher Model ZBD0700K10II After starting wash cycle, machine caught on fire. Smoke and fire were observed coming from top of machine. Opened door and fire was coming from door panel. Turned circuit breaker off. Open panel and discovered computer as the source of the fire. Melted main wiring harness, display and harness, and control panel wiring harness.

Model
ZBD0700K10II
Serial number
MH744123B
Bought from
GE
Where
Lynden, Washington: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20131014-6DDA7-2147450911. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Sep 29, 2013, sent to the company Oct 24, 2013, published by CPSC Nov 7, 2013

The product, in the report: GE Profile Dishwasher

GE profile dishwasher series PDW998 series had electrical malfunction that cause the heating element to melt everything plastic inside the dishwasher. We were luck enough to catch it before any damage was done to our kitchen/house

Model
PDW9980N00SS
Serial number
ZL752065B
Bought from
Lemke Appliance
Bought
Nov 22, 2006
Where
Kirkwood, Missouri: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Unspecified

CPSC report 20130929-8A92F-2147451392. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 20, 2013, sent to the company Sep 30, 2013, published by CPSC Oct 30, 2013

The product, in the report: GE Profile dishwasher, model # PDW9900N00BB

I have a GE Profile dishwasher (model PDW9900N00BB) that was purchased in 2007 for $1,199.00. On 9/14/13, I noticed that it was spontaneously heating when the door was closed, even though a cycle was not running. I knew that this was a systemic problem with GE dishwashers, because the GE dishwasher I had prior to this one was recalled for the same thing. I checked the GE website but did not find a recall on this unit; however, I did find a large number of reports on the internet filed by others who have the same problem. I called GE to report it and the case manager to whom I spoke, [REDACTED], told me that she would send a repair person to look at it, and that the trip fee would be waived and the parts and labor to fix it discounted to 50%. (Obviously they know they have a problem if they are willing to discount their services this much!) The tech came and found that the bottom sprayer arm had been melted on the underside because of the spontaneous heating and said that the control unit needed to be replaced. However, I elected not to have him fix it and instead get a different brand of dishwasher since I have ZERO faith in GE. There are recalls on GE dishwashers that have this problem going back many years-it is obviously a well-known problem that they have been unable or unwilling to fix. (There are in fact numerous documented cases of home fires attributed to these dishwashers.) I am not willing to repair the one I have, or go spend a large amount of money on a new GE unit, and risk coming home to a pile of smoldering ash where my house used to be. I told [REDACTED] that I had elected to buy a new dishwasher of a different brand and asked if any portion of our purchase price could be refunded; she flatly refused since I told her I did not intend to buy another GE dishwasher. She stressed that the unit was not under recall (even though it obviously should be) so there was nothing she could do.

Model
PDW9900N00BB
Serial number
LM789463B
Bought from
Appliance Factory Outlet, Colorado
Bought
Sep 13, 2007
Where
Parker, Colorado: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130920-1AE75-2147451713. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Sep 3, 2013, sent to the company Sep 30, 2013, published by CPSC Oct 30, 2013

The product, in the report: Dishwasher

The consumer says the dishwasher began to put out an enormous amount of heat. He says that the unit would get so hot that he could not touch the door. He says that the plastic casing and the racks to hold the dishes were melted. He says that had they not been home it could have started a fire. The only way to get the unit to stop is to shut off the circuit breaker.
He tried to contact the manufacturer but was told it was not under warranty. They offered no further assistance. He noticed the recall and he experienced the same hazard, however his model number is not listed.

Model
ZBD6880N00SS
Serial number
FM
Bought from
came with home
Bought
Sep 15, 2007
Where
Unspecified: Unspecified
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Unspecified

CPSC report 20130903-8BF4B-1352636. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 22, 2013, sent to the company Aug 6, 2013, published by CPSC Aug 20, 2013

The product, in the report: Dishwasher

The consumer says that they were on vacation. His mother in law was at the house and smelled something burning. She walked in the kitchen and saw smoke coming out of the dishwasher. The dishwasher started on its own and melted plastic plates. She turned it off but the unit came back onby itself 4 days later

Model
PDW9980N00SS
Serial number
SM7392318
Bought from
Sears
Bought
Jul 15, 2009
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Other Relative
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130722-271FB-1342597. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Jul 19, 2013, sent to the company Jul 29, 2013, published by CPSC Aug 12, 2013

The product, in the report: Front loading Dishwasher, plastic tub. Located in the kitchen.

GE dishwasher Model Number: GLD5850l15CS, Serial Number:TL741998B The heating element exploded and burned a hole in the plastic tub. The dishwasher can longer be used.

Model
GLD5850l15CS
Serial number
TL741998B
Where
Corinth, Mississippi: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Unspecified

CPSC report 20130719-85C3C-2147453999. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 17, 2013, sent to the company Jul 25, 2013, published by CPSC Aug 8, 2013

The product, in the report: GE Profile dishwasher (PDW7300N15CC)

I purchased GE Profile dishwasher in 2007 (PDW7300N15CC), using it approximately 2-3 times per week. While using the dishwasher, we noticed a burning smell from the unit, almost like melting plastic, so we turned off the dishwasher and the circuit breaker. Luckily, we were home and in the kitchen when this occurred or we can only imagine what might have happened. A check online showed that a recall was issued in August 2012 for electrical failure to the heating unit possibly resulting in a fire.

Model
PDW7300N15CC
Serial number
RM862766B
Bought from
Ciccolini Brothers
Bought
Oct 3, 2007
Where
Towaco, New Jersey: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130717-3AF2D-2147454063. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 13, 2013, sent to the company Jul 22, 2013, published by CPSC Aug 5, 2013

The product, in the report: GE Profile dishwasher Model: PDW9980N00SS Serial: rm887957b

I have a GE profile dishwasher installed by standard pacific home builder in 2007. The heating element stayed on and melted the plastic racks. The items inside the dishwasher at the time were distroyed
Similar models have been recalled for a similar or the same problem. My dishwasher was not on the recall list.
The model number is: PDW9980N00SS
The serial number is:rm887957b

Model
PDW9980N00SS
UPC
Na
Serial number
M887957b
Bought from
Standard pacific
Bought
Jul 1, 2006, about then
Where
Broomfield, Colorado: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130713-80F54-2147454209. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jul 11, 2013, sent to the company Jul 19, 2013, published by CPSC Aug 2, 2013

The product, in the report: GE dishwasher model PDW9280N00SS serial number VL759547B, stainless steel front and tub.

GE dishwasher model PDW9280N00SS overheated while we were out of the house. Upon our return the kitchen was filled with smoke. Apparently the heater element failed to shut off, melting the dishwasher’s lower wash arm onto the heater element. Enough heat was generated to melt the dishwasher’s plastic utensil basket causing utensils to fall down onto the heater element. Please see photos attached to this report.

Model
PDW9280N00SS
Serial number
VL759547B
Where
Denver, Colorado: Home/Apartment/Condominium
Who was involved
Age 38, Male
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20130711-CE924-2147454261. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 9, 2013, sent to the company Jul 17, 2013, published by CPSC Jul 31, 2013

The product, in the report: dishwasher

We noticed smoke coming out of our GE Dishwasher model# GLD6800N00BB. There was also a strong odor that something was burning. We immediately opened the dishwasher; the smoke stopped. We opened the front panel and found the control panel and connectors charred and smoldering. There was also rust along the inside top of the panel. Hard water stains were visible at the bottom of the inside of the front panel. Both indicating that moisture had been getting inside for quite some time.

Model
GLD6800N00BB
Serial number
FM907339B
Bought from
L.H. Brubaker Appliance
Bought
Nov 25, 2007, about then
Where
West Grove, United States: Home/Apartment/Condominium
Who was involved
Age 47, Female
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130625-283C3-2147454847. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 24, 2013, sent to the company Jun 4, 2013, published by CPSC Jun 18, 2013

The product, in the report: GE Dishwasher, stainless steel

Running my dishwasher and the door, electrical component caught fire!

Model
Gld6860n10ss
Serial number
Tm732192b
Bought from
GE Wholesale
Bought
Mar 12, 2008
Where
Dublin, Ohio: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130524-7FD09-2147455805. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 7, 2013, sent to the company May 24, 2013, published by CPSC Jun 10, 2013

The product, in the report: Stainless Steel Dishwasher

The consumer says that he washed his dishes. When the cycle was done he closed the door and shut the machine off. He left at 6:30pm and came back around 10:30pm to the presence of fog and the smell of burning plastic.
The dishwasher and granite counter top were extremely hot. His wife opened the dishwasher and it was extremely melted. The fire dept was called and they said they believe the heating rod never turned off and the extensive heat relief valve did not work. The valve is supposed to turning the power off when it is too hot and it did not.
The consumer received a letter from the manufacturer in October 2012 about possibly on a recall. The consumer contacted the firm by phone and read the model and serial number and was told by the mfr that the unit was not covered under the recall and was safe.
The fire department mentioned that his house could have been completely torched if they had not come home for another thirty minutes.
He has contacted the firm via email a day after the incident and a follow up phone call and has not received a response.

Model
PDW8480J10SS
Serial number
LL7263538
Bought from
came with home
Bought
Aug 1, 2006, about then
Where
Mt. Pleasant, South Carolina: Home/Apartment/Condominium
Who was involved
Age 54, Male
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130507-36ED8-1325647. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Apr 17, 2013, sent to the company Apr 25, 2013, published by CPSC May 9, 2013

The product, in the report: GE profile dishwasher

Dishwasher noted to be very hot while not in use. heating element at bottom of dishwasher on and display screen displaying HHH. Buttons on dishwasher not responding when pressed. Dishwasher heating element will only turn off when circut breaker disconnected. Same fire risk as dishwashers previously recalled but mine (model # pdw9800l00bb) is reportedly not covered when GE contacted

Model
pdw9800l00bb
Where
Henderson, Nevada: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Unspecified

CPSC report 20130417-A91E0-2147456852. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 15, 2013, sent to the company Apr 26, 2013, published by CPSC May 10, 2013

The product, in the report: Dishwasher

Dishwasher was already in home when caller purchased in May 2007, she had never had a problem with it until April 14th, 2013 when she smelled a burning odor. She checked her stove although she knew she wasn’t cooking but was trying to cover all options.
She opened the door to her dishwasher although it had only been running approximately one minute and gray smoke came billowing out. There were no sparks or flames noticed.
She began opening doors and windows to avoid her alarms sounding. Caller turned the dishwasher off and has not used it since this incident.
She has not contacted the manufacturer although she had made an attempt and will contact them
There have been no injuries

Model
GSD2200G00BB
Serial number
FD764330B
Bought from
Came with home, Louisiana
Bought
May 10, 2007, about then
Where
Baton Rouge, Louisiana: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130415-5F908-1321103. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 17, 2013, sent to the company Mar 25, 2013, published by CPSC Apr 8, 2013

The product, in the report: GE dishwasher Purchased in 2007

We own a GE Dishwasher, model PDW8700N00BB, serial # SM886165B. It was purchased in 2007 along with an extended warranty that expired in Nov. 2012. The inside cavity is stainless steal. Last week my wife put in a load of dishes and went upstairs. I came home to find a pervasive smell of burning plastic. When I opened the dishwasher some smoke escaped. I found that inside parts had melted and that part of the washer arm had broken off and was burning against the heating element.
The next day I called GE and their “Consumer Advocate” went into defensive mode. She tried to insist that the burning plastic was not toxic, etc. She scheduled one of GE’s techs to look at it and he affirmed that a mechanism in the door failed and caused the heater to remain on and go into overdrive, thereby boiling the water and melting down the inside parts. He said he had seen this a few times before. He called it ‘very dangerous’, etc. He supposedly reported it to GE’s division that handles technical failures.
When the Consumer Advocate called back the next day she affirmed the above. Her offer of a remedy was that I should pay GE over $700 for a new dishwasher. When I stated that my family was at risk due to their machine’s catastrophic failure and that it might be related to the issues causing other models to be recalled she essentially said ‘take it or leave it.’
After a limited amount of surfing I found other examples of similar events with this model. I am requesting an investigation. In addition, I believe that despite the dishwasher’s extended warranty ending a few months ago, GE should replace it in light of what appears to be a serious defect.
Thank you!

Model
PDW8700NooBB
Serial number
SM886165B
Bought from
Shop4GE.com
Bought
Nov 7, 2007
Where
Nanuet, New York: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
My Child
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
Reports CPSC links to it
20130326-324DD-1316993
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130317-BA035-2147457791. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 10, 2013, sent to the company Mar 18, 2013, published by CPSC Apr 1, 2013

The product, in the report: Dishwasher

GE dishwasher model # PDW900L00BB S/N GL730474B discovered this morning due to plastic smoke smell emitting into the kitchen this morning that he heating element did not shut off resulting the washer to be hot to the touch were it would burn you. In addition, when I opened the washer the bottom jet was melted onto the heating element. Also the only way to cut power to the element was to shutoff the circuit breaker, the panel control did not let you reset or shut the cycle off.
What is disheartening is that if this was a plastic tub dishwasher it would be on the recall list. Having the same controls system and obviously faulty design or components, why was this not included? I feel If someone were not home at the time this could have turd into a different situation resulting in a house fire.

Model
GE Profile PDW9200L00BB
Serial number
GL730474B
Bought
Mar 11, 2007, about then
Where
Leominster, Massachusetts: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130310-A1839-2147458004. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 21, 2013, sent to the company Mar 14, 2013, published by CPSC Mar 28, 2013

The product, in the report: Dishwasher

The consumer says he had the dishwasher on timed delay. it was set to start at 9:30pm. His wife said that the unit started steaming before it started. The consumer says several dishes had melted, the plastic clips melted as well. He says that the bottom wash arm is melted and stuck to the heating element.
He also has cracked glassware in the dishwasher. The consumer says he never had any issues with the unit prior to this incident. He had to shut off the circuit breaker in order to get the unit to stop running.
The consumer says that the dishwasher was extremely hot to the touch and they were moments away from having a serious fire.

Model
PDW9980N00SS
Serial number
ZM719010B
Bought from
Bel Air Construction Co.
Bought
Feb 15, 2010
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
My Spouse
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130221-6D903-1307724. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 30, 2013, sent to the company Feb 6, 2013, published by CPSC Feb 21, 2013

The product, in the report: GE dishwasher. model number - GLD5899L00BB. serial number-DL795081B

We received recall from General Electric about dishwasher recall. Our serial number doesn’t start with proper letters. Ours start with DL, so they say it is NOT part of recall. Two nights ago the heating element in our GE dishwasher started to burn in one spot and smoke. Im glad we weren’t sleeping when this happened. I’m concerned hundreds of other people along with ourselves will have this happen to them and could still cause fires and injuries.

Model
GLD5899L00BB
Serial number
DL795081B
Where
Canajoharie, New York: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130130-042A8-2147459309. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 8, 2013, sent to the company Jan 16, 2013, published by CPSC Jan 31, 2013

The product, in the report: GE Profile Dishwasher, Model No. PDW8980N00SS, Serial No. DM767801B

Didhwasher caught on fire and was destroyed.

Model
PDW8980N00SS
Serial number
DM767801B
Bought from
Pacific Sales, California
Bought
Feb 1, 2007
Where
Newport Beach, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130108-B598F-2147460102. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 5, 2013, sent to the company Jan 28, 2013, published by CPSC Feb 19, 2013

The product, in the report: GE Quiet Power Diswasher

GE Quiet Profile Diswasher purchased in April 2008. Turned it on to run a load of rinsed dishes. Smelled plastic burning so opened the door to make sure everything was in the rash and not touching element. Noticed smoke coming out between the dishwasher and top of counter. Threw the electrical breaker to turn the machine off. Smoke stopped coming out but there is still a strong burnt smell coming from the crack between the counter and the top of dishwasher. I looked online and found that this series is being recalled for faulty electrical component.

Where
Unspecified: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130105-215CB-2147460223. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 4, 2013, sent to the company Mar 13, 2013, published by CPSC Mar 27, 2013

The product, in the report: GE Profile dishwahser

Consumer was half way completed with a regular cycle in the dishwasher. The load was on for about 50 minutes when she began to smell a burning odor. The consumer noticed that the smell was coming from the dishwasher. He immediately shut off the circuit breaker and unplugged the dishwasher. He had to wait for the dishwasher to drain out by itself because if was in the middle of a cycle.
Once the dishwasher was drained the consumer conducted an inspection and discovered the wires that connects along the protective cap had been melted. The dishwasher no longer works and there were no damages to the home.
Consumer has spoken with the manufacturer. but because the item is not under the recall nothing further can be done. He has yet to speak to the retailer.

Model
PBW9980N2055
Serial number
FR71903B
Bought from
Home Depot
Bought
Aug 15, 2008, about then
Where
Tualatin, Oregon: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130104-81D42-1294450. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Dec 19, 2012, sent to the company Feb 20, 2013, published by CPSC Mar 7, 2013

The product, in the report: GE dishwasher bisque colored plastic tub

(12/19/2012) The consumer stated that she ran the dishwasher on 12/18. The consumer stated that the dishwasher was not hot earlier in the morning because she opened the door around 7:30 am. The consumer stated that she reclosed the door. The consumer stated that about two hours later when her husband opened the door to remove the utensils, they were burning hot. The consumer stated that her husband burned two fingers on his right hands. The consumer stated that it did not require medical attention. The consumer stated that she checked on line and saw that the dishwasher was on recall. She stated that her model number was included but her serial number was not.
UPDATE: After taking the dishes uot of the dishwasher, many cups were melted, bowls cracked. We still have them for record if needed.

Model
GLD6500L00CC
Serial number
AL8115908
Bought from
builder
Bought
Sep 15, 2006, about then
Where
San Jacinto, California: Unspecified
Who was involved
Age 41, Male
The reporter’s relation to them
My Spouse
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20121219-A940C-1291277. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 17, 2012, sent to the company Feb 26, 2013, published by CPSC Mar 13, 2013

The product, in the report: Dishwasher

The consumer stated that while the dishwasher was in use for approximately 10 mins, there was a popping sound and then a flash of light. This incident tripped the circuit breaker and the lights went out. There was a small amount of black soot at the control panel and the electrical component were melted. The dishwasher became inoperable.
The consumer stated that her spouse contacted the manufacturer but she was not sure of what was accomplished.
The consumer feels that this product is unsafe and should be included in the recall.

Model
PDW7880J101SS
Serial number
GG822233B
Bought from
unknown
Bought
Aug 1, 2009, about then
Where
Paris, Texas: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121217-C75E1-1291083. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 11, 2012, sent to the company Jan 7, 2013, published by CPSC Jan 22, 2013

The product, in the report: GE Monogram Dishwasher, Stainless Steel finish, Model # ZBD6880K0SS

Strong smell of burning plastic and electrical started coming from dishwasher along with some smoke. Disconnected power and called fire dept. Fire contained within dishwasher, but upon removal of the door shell wiring and electronic module (plastic) were completely burned through and melted. No one was injured, but there is smoke damage.

Model
Monogram, Model # ZBD6880K0SS
Serial number
SG838727
Bought from
Custom Distributors, Ohio
Bought
Oct 1, 2004, about then
Where
Loveland, Ohio: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/11/2013) GE Appliances & Lighting: In 2010, in cooperation with the CPSC, GE voluntarily recalled this model (see CPSC Release #11-022). Please contact GE at 1-877-275-6840 to obtain additional information regarding this recall. In addition to contacting GE toll-free, consumers can obtain information at any time through GE Appliances’ website regarding the rebate or free repair service (including scheduling the free repair). See http://www.geappliances.com/products/recall/dishwasher_2010/

CPSC report 20121211-0E4C4-2147461149. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 10, 2012, sent to the company Jan 3, 2013, published by CPSC Jan 17, 2013

The product, in the report: GE Dishwasher (Model # GSD4200J00WW )

GE Dishwasher (Model # GSD4200J00WW) . I started dishwasher as I normally do. Left house for extended period of time (24 Plus Hrs) and returned to find the timer/selection rotary switch had not moved from the plate warmer setting. Also the motor was running and the heating element was still on. Also noticed that the detergent cup had not opened and the dishes were dirty, as if no water had been introduced. I had several plastic lids in the top rack that had melted down onto the bottom rack. Smell of burnt plastic throughout the house as well. I had to unlatch the door to stop the machine. The switch wouldn’t budge. I also shut it off at the house electrical panel as well to be sure it was off. Seems very dangerous to not have some type of thermal shutdown in case of an event like this. I contacted GE and there only offer was to “discount” another dishwasher. Well....their idea of a discount was about $100 more that I could buy one and have it delivered and installed. rather ridiculous I think. Even though the unit was out of warranty, there was an obvious malfunction that could have been catastrophic. I will go out of my way to avoid any GE appliances in the future since I felt their lack of concern and less than fair offer doesn’t deserve my patronage.

Model
GSD4200J00WW
Serial number
TF926919B
Where
North Carolina: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121210-BEE03-2147461156. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 30, 2012, sent to the company Dec 19, 2012, published by CPSC Jan 7, 2013

The product, in the report: GE tall tub dishwasher (stainless)

dishwasher continued heating hours after cycle done.

Model
GLD6760N20SS
Serial number
AS750776B
Bought from
Home Depot or Lowes
Bought
Jun 1, 2009, about then
Where
Pittsburgh, Pennsylvania: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121130-71149-2147461441. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 27, 2012, sent to the company Feb 1, 2013, published by CPSC Feb 15, 2013

The product, in the report: Dishwasher

The consumer stated that she shut the dishwasher door. The appliance was not turned on. Approximately 2 hours later she smelled an odor of burnt plastic. She noticed that the unit was extremely hot and she was unable to power it off from the control panel. The circuit breaker was used to switch it off. The heat element had caused her plastic utensils and plastic bottom racks to melt. There was no prior incidents.
11/23/12 The manufacturer was contacted and she was advised to check the recall list to see if her model and serial numbers were listed. Her number was not listed and she feels that her dishwasher should be part of the recall.

Model
PDW9880LSS
Serial number
ZL859741B
Bought from
GE Appliances & Lighting, Kentucky
Bought
Feb 1, 2007, about then
Where
Conneaut, Ohio: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121127-97BC8-1286756. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 25, 2012, sent to the company Dec 14, 2012, published by CPSC Jan 2, 2013

The product, in the report: GE Profile STAINLESS STEEL UNDER COUNTER DISHWASHER Model # PDW8480J1OSS SER. # GL904277B

After using the dishwasher on the china/crystal cycle with the heated dry option the dishes were washed and dryed and then removed from washer. This cycle ended at 7:00 pm. The next morning at 6:30 AM the counter top was extremely hot and the dish washer was very hot inside and startintg to smell burnt.I did not notice any lights on the control panel being on.

Model
Model # PDW8480J1OSS
UPC
unknown
Serial number
SER. # GL904277B
Bought from
Home Depot, North Carolina
Bought
Jul 10, 2006, about then
Where
Concord, North Carolina: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121125-A3508-2147461621. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 14, 2012, sent to the company Dec 7, 2012, published by CPSC Dec 21, 2012

The product, in the report: Dishwasher

GE Dishwasher that was a part of the August recall. We had it repaired for the recall on August 22, and today it caught on fire, filled my house with black toxic smoke. Thank God we were at home with the dogs instead of at work. We disconnected the power and have called GE who is going to send their investigative crew out as soon as possible.
So I think people need to know that their repair doesn’t work. People could be living with a fire hazard and think all is well if they had the recall fix applied.
Scary to think that the house and the dogs would have been lost had we not been at home to react so quickly.

Model
GLD6800N00BB
Serial number
ZL714604B
Bought from
in model home when we purchased
Bought
Apr 1, 2007, about then
Where
Durham, North Carolina: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121114-E625F-2147461958. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 9, 2012, sent to the company Nov 30, 2012, published by CPSC Dec 14, 2012

The product, in the report: GE Profile Dishwasher

GE Profile Dishwasher heating element continued heating for 8 hours after wash cycle had finished. Counter top reached approximately 100 degrees. Inside the dishwasher, one plastic water glass melted, ceramic bowls and metal utensils burned fingers when touched. Controls Selected: Cookware, Added Heat, Heated Dry Model: PDW8680N20SS Serial: HR755014B Purchase Date: May 25th, 2008

Model
GE Profile Dishwasher, PDW8680N20SS
Serial number
HR755014B
Bought from
Lowes, Virginia
Bought
May 25, 2008
Where
Montclair, Virginia: Home/Apartment/Condominium
Who was involved
Age 54, Male
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121109-C18D3-2147462106. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 8, 2012, sent to the company Jan 30, 2013, published by CPSC Feb 13, 2013

The product, in the report: GE Dishwasher Model: GSD3230Z04WW Serial #: HV853063B

Text of Consumer’s Letter:
October 26th 2012
General Electric Company 3135 Easton Turnpike Fairfield, CT 06828
Re: My Defective Dishwasher
To Whom It May Concern,
I have a GE dishwasher model # GSD3230Z04WW, Serial # HV853063B, that has been repaired over five times for a sparking and burning smell. I did look at your product recall notice and saw almost the same model number. When I called your helpdesk they told me that the unit was not recalled, and they were not going to offer any replacement. The problem with the recalled units was the fact that the liquid from the soap dispenser leaked on the lower wires causing the unit to either catch on fire, do dead, or spark. My unit was sparking, has soap liquid on the wires, and then became dead before repairs were competed. For whatever reason, this unit should have been on your recall list. It is a fire hazard and I do not want it after five repairs.
This letter is a documented warning that should this unit cause any injury or death to any person(s) and / or fire damage to my premises, I will file legal action against the General Electric Company.
Sincerely yours, [REDACTED]
cc: US Consumer Product Safety Commission

Model
GSD3230Z04WW
Serial number
HV853063B
Bought
Jan 1, 1999, about then
Where
Green Brook, New Jersey: Unspecified
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121108-9AA3C-1282312. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 22, 2012, sent to the company Oct 31, 2012, published by CPSC Nov 15, 2012

The product, in the report: 4 year old GE Dishwasher.

Melting of white plastic and soap dispenser inside the dishwasher.

Model
GLD5600N10BB
Serial number
SR748916B
Bought from
Ryan homes in new home
Bought
Aug 25, 2008
Where
Frederick, Maryland: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121022-63F33-2147462637. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 21, 2012, sent to the company Oct 31, 2012, published by CPSC Nov 15, 2012

The product, in the report: GE Profile Dishwasher M# PDW9980N00SS

Came home from work, house smelled like something was burning. Checked dishwasher and noted that all plastic placed inside had melted and pooled in the bottom of the unit. Everything. GE Profile Model # PDW9980N00SS S# RM816690B. This unit was a replacement for an earlier GE Profile unit -- replaced on warranty from GE. Each time the door is closed, the heating element goes on and begins to overheat the unit. I have had to flip a breaker to turn off.

Model
MO PDW9980N00SS
Serial number
RM816690B
Bought from
GE warranty replacement unit, California
Where
Sacramento, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121021-75E85-2147462677. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 18, 2012, sent to the company Oct 26, 2012, published by CPSC Nov 9, 2012

The product, in the report: GE Profile Dishwasher installed in a kitchen counter.

Product is a GE Profile Dishwasher Model# is PDW8800J03CC and Serial # is VG834000B. The unit was bought in late 2004 and installed early 2005.
The dishwasher had been started and my family was about to leave the house when my son interrupted the wash cycle by opening the door. When he opened the door, a large cloud of foul smelling smoke filled the kitchen. When the door was closed, the wash cycle restarted and more smoke came from the hole in the door where the latch is. A black sooty residue was around the opening. I disassembled the door to see if the problem was easily correctable, but there was significant fire damage to the electrical components and ribbon connections. To prevent any further electrical danger, I uninstalled the dishwasher and removed it from the house. I took pictures of the damaged components and reported the problem to GE the night of Oct. 16 (I have not gotten a response yet).
Please let me know if you would like the pictures or any other information. Thank you.
[REDACTED]

Model
PDW8800J03CC
Serial number
VG834000B
Bought from
GE Friends & Family
Bought
Oct 20, 2004, about then
Where
Springfield, Virginia: Home/Apartment/Condominium
Who was involved
Age 40, Male
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121018-AD55E-2147462733. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 12, 2012, sent to the company Dec 19, 2012, published by CPSC Jan 7, 2013

The product, in the report: under the counter dishwasher

The consumer left for a vacation on 10/4/2012 and does not recall powering the appliance in the on position prior to leaving. After returning home on 10/8/2012 the consumer noticed an electrical burning odor.
The consumer noticed that the heating element inside the dishwasher was operating. The circuit breaker was powered in the off position.
On 10/9/2012 the contact called the firm but was not able to reach any one. The consumer plans to make another attempt on contacting the firm. The dishwasher has not been used and the circuit breaker is still powered in the off position. No further information was provided.

Model
PDW9980L00SS
Serial number
VH749083B
Bought from
PC RICHARDS
Bought
Oct 11, 2006, about then
Where
Masapeaka, New York: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121012-60528-1278456. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 1, 2012, sent to the company Mar 12, 2013, published by CPSC Mar 26, 2013

The product, in the report: Dishwasher

The consumer stated that while using the dishwasher for approximately 20 mins, he smelled smoke. He discovered that smoke was emitting from the top of the dishwasher and he was unable to power it off. The circuit breaker was used to switch off the unit. The drying racks and the blade at the bottom of the dishwasher melted.
The consumer stated that he feels that he experiencing similar problems of Release #12-244. Hazard: An electrical failure in the dishwasher’s heating element can pose a fire hazard.
The manufacturer was not contacted as yet.

Model
Pdw9280n00ss
Serial number
mm728292b
Bought from
Tri-City sales, Massachusetts
Bought
Aug 11, 2007
Where
Lexington, Massachusetts: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121001-264A3-1276364. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 24, 2012, sent to the company Oct 25, 2012, published by CPSC Nov 8, 2012

The product, in the report: Dishwasher

The consumer stated that while using the dishwasher (9/20/12), he smelled an odor of rubber burning. The dishwasher was halfway through the cycle. He noticed smoke emitting from the door of the unit, the door was opened and the circuit breaker was used to switch off the power from the dishwasher.
The service rep was contacted on 9/21/12 and he was informed that the control panel controller card and harness had been destroyed. He was also advised that the dishwasher was not worth repairing.
The controller card was made in China, by Computime LTD, model number 6630.
He stated that he attempted to contact the manufacturer, GE, but was not able to as yet.

Model
PDW9880J00SS
Serial number
LG830106B
Bought from
Mayer lighting, Alabama
Bought
Sep 1, 2004, about then
Where
Red level, Alabama: Home/Apartment/Condominium
Who was involved
Age 73, Male
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120924-0B8FF-1273928. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 24, 2012, sent to the company Oct 26, 2012, published by CPSC Nov 9, 2012

The product, in the report: Dishwasher

The consumer says that she turned the unit on before going to bed. She woke up the next day, and immediately felt the heat coming off of the dishwasher. It stayed on heated dry all night. It was not smoking.
She opened it and it would not go off. She says all the plastic was melted and ceramic dishes were cracked. The consumer says she had to shut off the circuit breaker to get it to turn off. She has not used it since.

Model
PDW9280N20SS
Serial number
FR
Bought from
employee product purchase plan directly from GE
Bought
Jul 7, 2007, about then
Where
Ridgefield Park, New Jersey: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120924-88050-1273959. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 18, 2012, sent to the company Sep 26, 2012, published by CPSC Oct 11, 2012

The product, in the report: GE Profile Dishwasher The GE dishwasher is model #PDW 9280N0055 and the serial # is RM 771180B

Our GE profile dishwasher overheated, melting everything plastic inside, leaving horrible fumes in our house. I understand looking online after this happened there is a recall on this model. We never received a recall notice. The heat from it was awful so lucky it didn’t cause a fire. My granite counter is still very hot hours after the incident.

Model
Profile PDW 9280N0055
Serial number
RM 771180B
Bought
Jan 23, 2008
Where
No. Reading, Massachusetts: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120918-DC5E1-2147463645. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Sep 17, 2012, sent to the company Sep 25, 2012, published by CPSC Oct 10, 2012

The product, in the report: GE Profile Dishwasher

My GE dishwasher currently has a voluntary recall in place as of August 2012. Among the solutions was the option for GE to have an installer replace the heating element to prevent house fires. Sounded like an awesome idea to me, and we did it. Service work was done on August 27, 2012.
On September 15 2012, I loaded the dishwasher normally around 8pm, did some other junk, and went to bed. A guest in my home that weekend awoke to our house full of smoke. Upon investigating the source, we found the dishwasher hot to the touch, as well as the granite counters and any adjoining cupboards and contents. Smoke rolled out of the dishwasher, which we quickly cut the power to, and began to air out our house. The inside of the dishwasher tub was completely melted, along with the spray arms. I lost a pile of dishes, and the interior was hot enough for some silverware to melt COMPLETY THROUGH the bottom of the dishwasher. This was discovered at around 9am, therefore the dishwasher must have been on the dry cycle for roughly 12 hours.
GE needs to know that their quick and dim-witted heating element fix is clearly not the issue. I’ll be letting [REDACTED] know for sure, since we very nearly experienced a house fire where we, our four children, and an out of town guest were sleeping. I had a 15 year career as a firefighter, and I can promise you that our kitchen was maybe 15 mins or less from flames showing. I am filing a complaint with GE Corporate, and a handful of others. My family was put in danger AFTER the required recall work was performed. GE needs to be forced to recall every one of these dishwashers before someone is killed. We are proof that their fix does not work, and I have photos if you would like them. I attempted to upload them to this report, and it’s not working. I can email them much easier. Also, the victims listed in the report are listed because all 7 of us inhaled toxic burning plastic smoke for hours while we slept. All of us woke up with sore throat and headache until the place aired out, which took 24 hours.
Thanks for your time, [REDACTED]

Model
GE PROFILE
Serial number
MM7239788
Bought from
GE via Ryland Homes
Bought
Jul 25, 2007
Where
Thornton, Colorado: Home/Apartment/Condominium
Who was involved
Age 2, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20120917-A06FB-2147463684. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 11, 2012, sent to the company Sep 19, 2012, published by CPSC Oct 3, 2012

The product, in the report: GE Profile Dishwasher

heating element stayed on after washing cycle completed causing internal fire. Internal contents of machine very badly burned and destroyed.
Dishwasher has metal lining but the racks and plastic parts melted to the point that they landed on the heating element causing fire.

Model
PDW9900N00BB
Serial number
TM853848B
Bought from
Unknown, new construction home
Bought
Nov 20, 2007, about then
Where
Moorestown, New Jersey: Unspecified
Who was involved
Age 40, Male
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120911-2A2BD-2147463827. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 4, 2012, sent to the company Sep 11, 2012, published by CPSC Sep 25, 2012

The product, in the report: We have a black GE dishwasher model no. GSD3300N00BB and serial no. HM828832B.

In 2007, we purchased a GE Dishwasher with our [REDACTED] home. The model no. is GSD3300N00BB and the serial no. is HM828832B. After using the dishwasher, on at least one occassion there was smoke that could be seen coming out of the top of the dishwasher. When we opened the dishwasher, the heating element was burning and there did not seem to be water running to cool it off. After that point, we decided to never run the dishwasher when we were not home since it seemed like a potential fire hazard. The dishwasher has done this on at least 4-5 occasions. It generally seems to happen on the pot and pan cycle so we try not to use that cycle. We are currently searching for a replacement dishwasher since we have a young child and the potential for fire is not worth the risk to our son. I just wanted to make sure that I reported the problem we were having in case others were experiencing similar problems.

Model
GSD3300N00BB
Serial number
HM828832B
Bought from
Ryan Homes
Bought
Jul 1, 2007, about then
Where
Kent, Ohio: Home/Apartment/Condominium
Who was involved
Age 28, Female
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120904-47CEC-2147464086. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 30, 2012, sent to the company Oct 5, 2012, published by CPSC Oct 22, 2012

The product, in the report: GE dishwasher

Re: GE Dishwasher Recall dtd 9 Aug 2012
Ladies and Gentlemen:
The enclosed hard copied email to GE Consumer Relations will outline adequately the basis for this letter. We had purchased two identical (save for Serial Numbers) Dishwashers in 2004, one of which, identified in Exhibit A, failed in early August as described and depicted in photo IMG 5195 jpg (Exhibit B). This is the type of failure that led to the GE DW Recall dated 9 August 12. The other DW, thus far without failure, is identified in IMG 1082 jpg (Exhibit C).
I include you in this dialog because, while the Serial Numbers of our DWs fall outside the range included in the Recall and are not eligible for recompense or replacement, the failure was nonetheless serious and potentially dangerous, the more so as the DW in question has the vulnerable plastic floor pan. We are awaiting GE’s response to our letter.
Perhaps your mission could include a conversation with GE, suggesting that the range of eligible DW Serial Numbers be expanded to include all such failures or incipient failures. Prevention is as worthy a goal as is recompense.
____________________________________________________________________________________________________________________
Good day,
I choose this email format rather than yours to facilitate attaching two pics relevant to the problem. Lacking your email address despite efforts, I hard copy this and the attempted attachments as photographs. Please forgive me.
This week, coincidentally with your recall notice of 9 August, our GE dishwasher (GSD6200GOOBB) bearing Ser. No. GF750482B (pic IMG 4644 jpg) experienced heater element failure (pic IMG 5195 jpg) of a sort described in your recall. Exploring this failure, we find that our DW, purchased in 2004, is not covered by your recall, despite the identical nature of the listed failure.
We were, fortunately, able to have the DW repaired by competent persons, and have saved the defective, burned out heater element for inspection. Ocracoke Island, on the Outer Banks, presents a challenge in obtaining certain services.
My request is that this issue be considered for appropriate reimbursement for parts and labor just as if the DW Ser. No. were within the range listed in your recall notice referenced above. Perhaps that range should be extended.
Thank you for your attention.

Model
GSD6200GOOBB
Serial number
GF750482B
Bought
Jan 1, 2004, about then
Where
Ocracoke, North Carolina: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120830-C2CD4-1269232. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 29, 2012, sent to the company Oct 3, 2012, published by CPSC Oct 18, 2012

The product, in the report: Dishwasher

March 2012) The consumer stated that she turned on her dishwasher and then went to sleep. The consumer started to smell something burning. When she went into her kitchen she saw smoke coming from the unit and the lights were flashing on the control panel. The consumer attempted to power off the unit, but it was extremely hot to the touch, she had to switch off the power from the circuit breakers.
The following morning she opened the dishwasher door and noticed that the panel in the door looked as if it was melted from the inside.
The consumer did not contact the manufacturer, she purchased a new dishwasher.

Model
PDW8880J00SS
Serial number
LG7003278
Bought from
Mannies Tv & Appliances, Massachusetts
Bought
Apr 9, 2005
Where
Feeding Hills, Massachusetts: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120829-CE4B7-1268989. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Aug 22, 2012, sent to the company Sep 4, 2012, published by CPSC Sep 18, 2012

The product, in the report: GE built-in dishwasher

I am writing to report a fire which was caused by one of the recalled GE dishwashers. The fire occurred on 03/16/2011, at my parent’s home (address below).
Just after completion of the dry cycle, my 86 year old mother opened the dishwasher door to remove the dishes and flames shot out of the interior of the dishwasher. My mother described the fire as being similar to what she (and I) had experienced in the past when the heating element in the oven burned through and set the oven on fire.
The fire rapidly spread to the adjacent cabinets and caused significant damage before my 90 year old father was able to halt its spread with a fire extinguisher. Firefighters, whose station is about 2 minutes from their home, arrived shortly thereafter, put the fire out, and cleared out the smoke.
Fortunately, no one was physically injured. The only reason that my mother’s face and arms were not burned is that she was standing to the side of the dishwasher, rather than in front of it, as most people would have been. She had a shoulder problem which made it easier for her to open the dishwasher door from the side. Both of my parents are in ill health and have heart conditions. Imagine what could have happened if the fire had occurred after they went to bed, or if the fire department had not been close by.
Although there were no physical injuries, the psychological injury was significant because of my mother’s unique circumstances. My mother is a survivor of the largest and final battle of WWII in Europe, the Battle of Berlin, which ended with Hitler’s suicide and German surrender. Over the course of 16 days, much of the city of over 4 million people was leveled by bombs and fire. Approximately 20,000 civilians and 180,000 troops were killed in that single battle, and more than 1 million left homeless. Needless to say, she is terrified of fire. Two days after the fire she had a stroke. She believes that stress related to the fire caused her stroke. She had horrible nightmares and flashbacks to the battle for months.
The fire was investigated by [REDACTED], [REDACTED], Department of Fire and Emergency Services, Town of Hamden, CT. His phone # is [REDACTED].
The damage was covered by my parents’ insurance company, The Hartford. The claim number is [REDACTED]. The insurance company paid out about $13,000 in damages. A detailed list of the damages is attached to this report.

Model
EDW5000L00WW
Serial number
ML841437B
Bought from
Bernies Audio Video
Bought
Sep 13, 2006
Where
Hamden, Connecticut: Home/Apartment/Condominium
Who was involved
Age 86, Female
The reporter’s relation to them
My Parent
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20120811-46392-2147464855. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 22, 2012, sent to the company Oct 2, 2012, published by CPSC Oct 17, 2012

The product, in the report: Dishwasher

The consumer says she opened the dishwasher she noticed the plastic covering had melted off of the rack.
The consumer contacted the manufacturer when this incident occurred who offered to sell her a bottom rack for $145. She says that her local repairman/friend told her that the unit overheated because it did not have a safety feature.
She has not had any issues with it since then but the rack is severely damaged.

Model
PDW8280JOO77
Serial number
MF
Bought from
from an individual
Bought
Aug 15, 2002, about then
Where
Hamilton, Ohio: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120822-C7DE8-1267707. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 20, 2012, sent to the company Aug 31, 2012, published by CPSC Sep 17, 2012

The product, in the report: GE dishwasher Model PDw9980N00ss

I ran my GE dishwasher (model number PDW9980N00SS )in the morning and about 4:30pm I started to smell plastic burning. Upon opening the dishwasher with my infant son in my arms,a cloud of smoke poured out and irritated my eyes. I closed the dishwasher and turned off the power source. The fire department looked at it and told me plastic had melted onto the heating element. After they left my husband took a closer look at it and discovered the wheels, and basket had started to melt. We called GE and they sent a technician out the next day. The technician said the control panel malfunction and the heating element never turned off. He then proceeded to tell me it was no longer under warranty and not part of the recall. I paid $329.93 to have it repaired. I contacted GE again to inquire more about the recall and after getting the runaround from two representives, getting disconnected, and being on hold for a total of three hours, I final spoke with a supervisor and she refunded me my money. She said that my dishwasher model is under a program that they are looking into but is not part of the recall. She also stated that even thought the heating element didn’t turn off it eventually would have and wouldn’t of caught on fire. I feel that the product is unsafe and she looked into further.

Model
PDW9980N00ss
Serial number
AM915303B
Where
Greenwich, Connecticut: Home/Apartment/Condominium
Who was involved
Age 35, Female
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120820-2C774-2147464557. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 20, 2012, sent to the company Sep 25, 2012, published by CPSC Oct 10, 2012

The product, in the report: Dishwasher

The consumer says there was a horrible smell with the unit while it was washing. It was ok 45 minutes later. She says there is a thick, heavy grey smoke emitting out of the door. She says she had to turn the fan on. The consumer says they are certain there was nothing at the bottom inside of the dishwasher. It smelled like burning rubber mixed with something else. The smoke and the smell came from the door where the controls are. She says that they had to shut off the circuit breaker. CONSUMER ADDED: The appliance was part of the new home purchased on June 15, 2005. As soon as it happened on 8/17/12 I called GE and was referred to Safety concerns. Their phone line was a 45-60 minute wait with no call back offered. On Monday 8/20/12, I left a message and they called back, they have been notified. I was told they did not want me to keep the dishwasher nor the door for research. I did not want a GE service call--we bought a new dishwasher of a different brand.

Model
PDW8880J00SS
Serial number
GH777009B
Bought from
Sears, South Carolina
Bought
Jun 15, 2005, about then
Where
Salem, South Carolina: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120820-E6B02-1267314. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 19, 2012, sent to the company Aug 27, 2012, published by CPSC Sep 11, 2012

The product, in the report: ge dishwasher

i have a ge dishwasher that caught on fire , it was the door that caught on fire its 3 years old but has only been in use for 4 to 5 months , its not on the recall list......model number is gsd2000j01bb and the serial is fm783269b my name is [REDACTED]

Model
gsd2000j01bb
Serial number
fm783269b
Bought
Aug 1, 2009, about then
Where
Lutz, Florida: Mobile/Manufactured Home
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120819-73575-2147464582. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 14, 2012, sent to the company Oct 3, 2012, published by CPSC Oct 18, 2012

The product, in the report: Dishwasher

8/12/2012) The consumer stated that she had her dishwasher on the drying cycle for approximately 30 minutes and in the dry cycle. The consumer’s spouse saw smoke coming from the unit. He immediately opened the door and the cycle stopped. He noticed that the door was melting right next to the heating element. There were no surrounding damages near the unit.
(8/13/2012) The consumer contacted the manufacturer’s recall hotline and they informed her that her unit was not included in Release #12-244.
AS of 9/4/12, consumer relations has scheduled a technician to come and repair dishwasher free of charge.

Model
HDA3500N10WW
Serial number
YM72394913
Bought from
Installed in home purchase, Massachusetts
Bought
Aug 1, 2008, about then
Where
Holyoke, Massachusetts: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120814-FD792-1266032. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 13, 2012, sent to the company Aug 21, 2012, published by CPSC Sep 5, 2012

The product, in the report: Black GE Quiet power 3 Model # GLD4500N10BB Serial # HS741250B (Dishwasher)

My dishwasher gets so hot it melted the controls in the door as well as the sides so that they expanded and the unit lost its seal. estimated repairs are $250 but the repair person says it will just fail again and again.
GE Dishwasher
Model GLD4500N10BB Serial HS741250B

Model
GLD4500N10BB
UPC
165D6292P012
Serial number
HS741250B
Bought from
Came with new home
Bought
Aug 1, 2009, about then
Where
Moscow Mills, Missouri: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120813-BFAE7-2147464774. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 10, 2012, sent to the company Aug 28, 2012, published by CPSC Sep 12, 2012

The product, in the report: GE Nautilus Dishwasher Model GSD3400G00WW Serial LH7375548 cheaper model with manual dial to start wash cycle

Today’s news mentioned a GE dishwasher recall because of fire danger. I typed in my model and serial number on their website and it said it was not included. I don’t remember the installation date but in the last 5-6 years. GE should have my info as I had to have a service call before the 1-year warranty expired for black mold growing around the drain. My Nautilus GSD3400G00WW is not on the recall list but it should be - it’s already come close to burning my house down. I didn’t report it because it was out of warranty. I turned it on one night around 10 pm a few months ago on Normal and went on to bed. About midnight the smell of scorched wood woke me up and I hurried to the kitchen in a panic to see what was on fire. The dishwasher was still running with the dial stuck between START and SHORT WASH and had just kept getting hotter and hotter. The formica countertop above it was so hot I couldn’t lay my hand on it. I flipped the lever and opened the door and a thick cloud of hot steam just exploded out and nearly knocked me over. All the detergent had scorched onto the dishes since it never got to the first rinse. The dishes were blistering hot, it took a long time for them to cool down. I had to scrub them by hand twice to get the slick coating and smell off them. I couldn’t afford a new dishwasher at the time so I just washed dishes by hand for a couple of months. Then decided to try a different cycle and test it - put it on Pots&Pans and it ran without the dial hanging up. I’m still using it on P&P with no problem but I don’t dare leave it unattended. If I hadn’t left the bedroom door open that night to where I was able to smell the scorched wood odor and wake up when I did and get it shut off, the kitchen would surely have caught on fire. Being in the center of the house it would have all gone up in flames before the volunteer fire department could have gathered up all its men in the middle of the night and made it over here. They need to add Nautilus to their list!

Model
GSD3400G00WW Nautilus
Serial number
LH7375548
Bought from
Lowes
Bought
Jul 15, 2006, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120810-4C9D1-2147464875. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 9, 2012, sent to the company Aug 28, 2012, published by CPSC Sep 12, 2012

The product, in the report: GE Profile Quiet Power II Dishwasher Model No. GSD4030Z07WW

On Monday, August 6, at approximately 10pm. I had put the dishes in the GE Profile Quiet Power II dishwasher, turned it on, and gone to bed. My roommate was up studying for an exam, and came to get me when he heard strange noises coming from the dishwasher. I ran downstairs, could smell electrical fire smoke, and quickly opened the dishwasher. When I did, flames starting coming out of the bottom of the door shooting inside the dishwasher. I quickly closed the door, sent my roommate for the fire extinguisher (kitchen ABC powder type), opened the door and put out the fire, having to put the hose at bottom of door and aim within. The plastic of the door had already begun to melt from the fire. We turned off the electrical switch to the unit.
Had we both gone to bed, the result could have been a disaster, as the flames were quile large and intense. I also checked to make sure that nothing had disloged or blocked the mechanical action of the dishwasher. Nothing had. It appeared to be electrical in nature judging by the electrical fire smell and source of the flames. There was no fire damage in the tub itself to indicate that it came from the heating coil at bottom.
While this dishwasher was new when I bought the house in Oct. 2001, it has never had any problems or been repaired. It worked well until the date of the fire. I am having the unit hauled away today by Sears, who is installing a new KitchenAid. This is my second GE appliance to have electrical issues, so I’m giving up on GE.
I can be reached at home: [REDACTED] [REDACTED] [REDACTED] Sincerely, [REDACTED]

Model
Profile Quiet Power II Dishwasher Model No. GSD4030Z07WW
Serial number
LA777335B
Where
Lawrenceville, Georgia: Home/Apartment/Condominium
Who was involved
Age 65, Male
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120809-0F1C3-2147464933. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 3, 2012, sent to the company Jul 18, 2012, published by CPSC Aug 1, 2012

The product, in the report: GE Quite Power 1 Dishwasher, Stainless Steel front, Plastic Tub (model # gdha455l00cs)

On 6/26 approx 1:00pm my wife was outside and could smell burning plastic. She ran inside the house and found the dishwaser (GE Quiet Power 1 Model # GHDA455L00CS) was billowing smoke out of the front panel. She opened the door to the dishwasher and cut power to the front panel. This, luckily stopped the process. She then called me at work to let me know about it and I asked her if anything was on the heating element. She inspected it and found nothing. I did a search on the model number and came a cross the GE Dishwaser Recall and checked to see if this model was involved. It was not. I contacted GE customer service and they put me in touch with GE Consumer Relations who opened up a claim number. A repair man came to the house the next day and looked it over. It was deemed unrepairable due to the lack of availability of the wiring harness. The connector had melted and the main board (WD21X10247) was burned through. I feel a fire was averted by the luck of my wife’s presence and quick thinking.

Model
GE Quite Power 1 Dishwasher M# GHDA455L00CS
Bought from
Home Depot
Bought
Jul 13, 2005, about then
Where
North Attleboro, Massachusetts: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
My Spouse
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120627-B5565-2147466225. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 16, 2012, sent to the company Jun 25, 2012, published by CPSC Jul 10, 2012

The product, in the report: Quiet Power 3 from GE, stainless steel unit. Model # GLD6860N00SS Serial # DM833411B

We have a GE quiet power 3 model GLD6860N00SS, serial: DM833411B
while my wife was washing a normal load of dishes she started to notice a smell like something was on fire. When she walked back in to the kitchen she noticed that our dishwasher was on fire, luckily only internally and it did not affect any kitchen surfaces.
The motherboard control unit is completel charred, and of course, the unit is now inoperable, and likely beyond repair. My biggest concern now, as luckily no one was hurt, is that this model appears to have been manufactured between the 2003-2006 recall, and is not included on the list, despite the fact it appears to suffer from the same defect as units recalled.

Model
GLD6860N00SS
Serial number
DM833411B
Bought from
installed by builder
Where
yorkville, Illinois: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
My Spouse
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120616-AFF3D-2147466558. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 30, 2012, sent to the company Jun 8, 2012, published by CPSC Jun 22, 2012

The product, in the report: GE MONOGRAM DISHWASHER

Purchased Model SBD0700N00II, GE MONOGRAM DISHWASHSER, IN JAN 2008 FROM HH GREGG. IT GOT STUCK ON HEAT CYCLE . ULTIMATELY HAD TO CUT THE POWER SOURCE. MELTED PORTIONS OF THE INTERIOR OF THE DISHWASHER AND SOME OF ITS CONTENTS. MODEL NO IS NOT SHOWN AS A RECALL BUT IS CLOSE.

Model
GE MONOGRAM DISHWASHER, Model SBD0700N00II
Bought from
HH GREGG
Bought
Jan 31, 2008, about then
Where
BIRMINGHAM, Alabama: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120530-DD88F-2147467103. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 18, 2012, sent to the company Apr 26, 2012, published by CPSC May 10, 2012

The product, in the report: Dishwasher - GE Model PDW9980N00SS, Serial Number SL882153B

We purchased a GE Model PDW9980N00SS dishwasher in the fall of 2006. It is serial number SL882153B. On Sunday evening, April 8, 2012 we used the dishwasher as usual, and my wife remembers hearing it complete its cycle. The next morning, however, we smelled melting plastic and the granite countertop above the dishwasher was very hot to the touch. We opened the dishwasher and the heater was still on and running very hot. The dishwasher’s had melted hard plastic glasses and cracked hard plastic bowls that were dishwasher safe and that we had previously washed many times. Apparently the dishwasher’s heater had run all night at a higher temperature than usual. The heater remained on for 10 to 15 minutes after we opened the dishwasher door and heat continued to come out of the dishwasher. The heater eventually turned off after we repeatedly pressed the stop button multiple times over several minutes.

Model
PDW9980N00SS
Serial number
SL882153B
Bought from
Home Depot
Bought
Oct 17, 2006, about then
Where
Vancouver, Washington: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120418-17DA9-2147468307. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 17, 2012, sent to the company Apr 25, 2012, published by CPSC May 9, 2012

The product, in the report: Dishwasher

I started the dishwasher and just a few minutes in to the cycle, white smoke started pouring out of the front of unit. It smelled of burning electrical parts. I immediately unplugged the dishwasher. Although it didn’t smell like it, I thought that possibly some dry powder soap had spilled on to the heating element. I cleaned everything and when I tried again, the same problem occurred. My roommate also examined the inside of the dishwasher and everything seemed fine. We used the dishwasher several times without incident and I thought that the problem was fixed. Last night I used the dishwasher as normal and the smoke came back AGAIN. Again, I promptly unplugged the unit, opened all of my windows, and turned on all of my fans to rid my house of that awful burning smell. I am afraid to use the dishwasher again.

Model
GSD2000G00BB
Serial number
TD720414B
Where
Las Vegas, Nevada: Home/Apartment/Condominium
Who was involved
Age 26, Female
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120417-08708-2147468346. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 13, 2012, sent to the company Apr 20, 2012, published by CPSC May 4, 2012

The product, in the report: GE dishwasher-black front-24 inch built-in

At 3:00 a.m. on Easter morning, I awoke to the smoke alarm going off. The house was filled with smoke, so I followed it into the kitchen and saw flames through the crack on the door of my dishwasher. I unplugged it and opened the door. Flames shot up to and beyond the top rack. Almost all of the door on the inside was melted and my dishes were ruined. I immediately extinguished the flames and opened the house to get rid of the horrible smoke. Water was all over my floor.

Model
GSD51201BB
Serial number
DZ859069B
Bought from
Circuit City
Where
Pensacola, Florida: Home/Apartment/Condominium
Who was involved
Age 15, Female
The reporter’s relation to them
Other Relative
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/15/2012) GE Appliances & Lighting: In 2007, in cooperation with the CPSC, GE voluntarily recalled this model dishwasher (see CPSC Release #07-190). Please contact GE toll-free at 1-877-607-6395 to obtain additional information regarding this recall. See <a href=”http://www.geappliances.com/products/recall/dw07/“ target=”_blank”>http://www.geappliances.com/products/recall/dw07/</a>

CPSC report 20120413-42906-2147468458. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 10, 2012, sent to the company Apr 17, 2012, published by CPSC May 1, 2012

The product, in the report: GE Nautilus dishwaher

The plastic under the latch that secures the door for running has begun to burn from the inside. It is turning brown, and while the unit is running, the smell of burning plastic is present near the latch.

Model
GSD2200G00WW/ GE Nautilus
Serial number
TD737411B
Where
Pooler, Georgia: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120410-31819-2147468565. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 12, 2012, sent to the company Apr 5, 2012, published by CPSC Apr 19, 2012

The product, in the report: under the counter dishwasher

While the consumer was operating the dishwasher on the hot pans cycle and heated dry. Half way through the cycle the appliance started smoking thru the vent of the control panel. She estimates that the cycle is approximately about 45 minutes long.
The home filled with smoke so the consumer grabbed her children and placed them outside. The circuit breaker was pulled and he consumer unplugged the plug from the outlet. The applance stopped smoking when she shut it down.
The heating coil in the bottom of the appliance inside melted to the door. She contacted the firm and went through the automated system where it indicated that her appliance was not affected by the recall. She left a message for a representative from the firm to follow up with her on 3/12/2012.
The applaince is currently unplugged and has not been used since the incident occurred.

Model
GSD2230F00WW
Serial number
LA785599B
Bought
Jan 15, 2001
Where
Siloam Springs, Arkansas: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand ge, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120312-1A48F-1236960. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 9, 2012, sent to the company Mar 19, 2012, published by CPSC Apr 2, 2012

The product, in the report: GE Nautilus Dishwasher, Model # GSD2200G02BB

The product is a GE Nautilus dishwasher, model # GSD2200G02BB. When starting the dishwasher, the water frequently will not start but the heating element still heats up. This creates for a dangerous situation that can lead to fires as food particles alight. When this first started, we noticed it b/c of the amount of smoke coming from the dishwasher. The problem can be overcome by restarting the dishwasher cycle. Now when we run the dishwasher, we wait patiently and listen carefully to make sure water is entering the unit. If we don’t hear any, we restart the cycle. This usually works after 1 or 2 attempts.
No one has been injured.

Model
GSD2200G02BB
Serial number
MH774359B
Where
Durham, North Carolina: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120309-53100-2147469432. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 29, 2012, sent to the company Mar 8, 2012, published by CPSC Mar 22, 2012

The product, in the report: GE stainless steel build in dishwasher.

The empty dishwasher shortly after it was started expelled black smoked and smelled like burning plastic. We tried running it again and got the same unacceptable result.

Model
GLD4450N10CS
Serial number
TR715271B
Bought from
Best Buy
Bought
Sep 16, 2008
Where
Warrenville, Illinois: Home/Apartment/Condominium
Who was involved
Age 51, Female
The reporter’s relation to them
Self
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120229-72BCE-2147469722. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 6, 2012, sent to the company Feb 14, 2012, published by CPSC Feb 29, 2012

The product, in the report: Dishwasher

dishwasher caught fire and caught the house on fire

Model
GSD2220Z00BB
Serial number
SS730963B
Bought from
Bargain Supply Co, Kentucky
Bought
May 1, 2000, about then
Where
Louisville, Kentucky: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120206-13DCE-1228877. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 12, 2012, sent to the company Jan 23, 2012, published by CPSC Feb 6, 2012

The product, in the report: GE Profile Dishwasher

Our dishwasher was serviced last year for the recall for this model. Last weekend, it erupted with thick, acrid smoke pouring from the door during a wash cycle. A technician opened it to find the so-called “remedy” in place (a temperature sensor), which obviously did not work as designed. The control board was badly burned, as was the wiring harness.
Fortunately I was at home and was able to get to the breaker box to cut the power. My concern is for all the other dishwashers that have been “repaired.” In my opinion, this remedy is neither sufficient nor reliable.

Model
PDW9280J00SS
Serial number
VG855557B
Bought from
Sterling Appliance
Bought
Dec 11, 2004
Where
Herndon, Virginia: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120112-FFAC9-2147471384. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 30, 2026 and checked Oct 30, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

GE dishwashers

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