Bosch dishwashers
302 reports to CPSC, the latest made Oct 4, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 302reports to CPSC
- Oct 4, 2026the latest report was made
- May 11, 2011the earliest
- 185with the company’s comments
- Brand
- Bosch
- Maker
- BSH HOME APPLIANCES CORPORATIONMakers, importers or sellers, as the reports name them
- Product
- DishwashersCPSC’s product type: Dishwashers (code 214), in Kitchen: Appliances
Other ways the reports write the brand (3)
“Bosch - Siemens”, “Bosch 500 series dishwasher” and “Bosch dishwasher”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| October 2026 | 1 |
| July 2026 | 1 |
| May 2026 | 2 |
| April 2026 | 1 |
| February 2026 | 1 |
| December 2025 | 1 |
| November 2025 | 1 |
| June 2025 | 2 |
| May 2025 | 2 |
| April 2025 | 1 |
| March 2025 | 1 |
| January 2025 | 3 |
| December 2024 | 1 |
| November 2024 | 1 |
| August 2024 | 2 |
| July 2024 | 1 |
| April 2024 | 1 |
| March 2024 | 1 |
| February 2024 | 1 |
| January 2024 | 1 |
| November 2023 | 2 |
| October 2023 | 2 |
| September 2023 | 3 |
| August 2023 | 3 |
| June 2023 | 2 |
| April 2023 | 2 |
| January 2023 | 2 |
| December 2022 | 3 |
| October 2022 | 3 |
| September 2022 | 2 |
| August 2022 | 1 |
| July 2022 | 1 |
| June 2022 | 2 |
| May 2022 | 4 |
| February 2022 | 3 |
| January 2022 | 2 |
| December 2021 | 2 |
| November 2021 | 3 |
| October 2021 | 4 |
| September 2021 | 2 |
| August 2021 | 4 |
| July 2021 | 2 |
| June 2021 | 1 |
| May 2021 | 1 |
| March 2021 | 1 |
| January 2021 | 3 |
| December 2020 | 1 |
| November 2020 | 1 |
| October 2020 | 1 |
| September 2020 | 5 |
| August 2020 | 2 |
| July 2020 | 3 |
| June 2020 | 2 |
| May 2020 | 1 |
| March 2020 | 1 |
| February 2020 | 2 |
| January 2020 | 5 |
| December 2019 | 2 |
| November 2019 | 3 |
| October 2019 | 3 |
| September 2019 | 1 |
| August 2019 | 3 |
| July 2019 | 1 |
| June 2019 | 2 |
| April 2019 | 1 |
| March 2019 | 2 |
| February 2019 | 1 |
| January 2019 | 2 |
| December 2018 | 1 |
| November 2018 | 1 |
| October 2018 | 1 |
| September 2018 | 3 |
| August 2018 | 4 |
| July 2018 | 1 |
| June 2018 | 2 |
| April 2018 | 1 |
| March 2018 | 2 |
| February 2018 | 2 |
| January 2018 | 1 |
| December 2017 | 3 |
| November 2017 | 5 |
| October 2017 | 6 |
| August 2017 | 2 |
| July 2017 | 1 |
| June 2017 | 1 |
| May 2017 | 3 |
| March 2017 | 1 |
| February 2017 | 2 |
| January 2017 | 1 |
| December 2016 | 2 |
| September 2016 | 1 |
| August 2016 | 2 |
| July 2016 | 2 |
| May 2016 | 1 |
| April 2016 | 3 |
| February 2016 | 1 |
| January 2016 | 2 |
| December 2015 | 1 |
| November 2015 | 1 |
| October 2015 | 3 |
| September 2015 | 1 |
| August 2015 | 2 |
| July 2015 | 1 |
| May 2015 | 1 |
| March 2015 | 2 |
| February 2015 | 2 |
| January 2015 | 1 |
| December 2014 | 1 |
| November 2014 | 2 |
| October 2014 | 2 |
| August 2014 | 1 |
| July 2014 | 2 |
| May 2014 | 1 |
| April 2014 | 1 |
| February 2014 | 1 |
| December 2013 | 1 |
| November 2013 | 1 |
| October 2013 | 1 |
| August 2013 | 3 |
| June 2013 | 4 |
| May 2013 | 2 |
| March 2013 | 3 |
| February 2013 | 3 |
| January 2013 | 1 |
| December 2012 | 1 |
| November 2012 | 3 |
| October 2012 | 1 |
| September 2012 | 1 |
| August 2012 | 1 |
| July 2012 | 3 |
| June 2012 | 3 |
| May 2012 | 5 |
| April 2012 | 3 |
| March 2012 | 5 |
| February 2012 | 7 |
| January 2012 | 4 |
| December 2011 | 5 |
| November 2011 | 6 |
| October 2011 | 3 |
| September 2011 | 1 |
| August 2011 | 4 |
| July 2011 | 3 |
| June 2011 | 3 |
| May 2011 | 6 |
How badly anyone was hurt
- Hospital admission 1 CPSC: Injury, Hospital Admission
- Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
- Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
- First aid 8 CPSC: Injury, First Aid Received by Non-Medical Professional
- Hurt, no treatment 13 CPSC: Injury, No First Aid or Medical Attention Received
- Hurt, care not known 2 CPSC: Injury, Level of care not known
- No one hurt 257 CPSC: Incident, No Injury
- No incident, no one hurt 13 CPSC: No Incident, No Injury
- Not said 6 CPSC: Unspecified
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Mar 4, 2015, sent to the company Apr 21, 2015, published by CPSC May 5, 2015
The product, in the report: Dishwasher
Caller stated that around 2007 the electrical wire nuts melted while the dishwasher was in use. He stated that there was smoke emitting from the unit and they powered it off. He stated that had installed the wire nuts himself and thought that he might have possible done something wrong. He stated that he noticed complaints online about this issue and realize that he is not at fault. He replaced the wire nuts and continued to use the dishwasher.
Caller stated that he noticed a recall online and he contacted the retailer, he was advised to look for the serial number on the base of the machine on the front but it was not. He was told to contact the manufacturer and he was advised that it was stamped on the door panel or a tag on the side of the door. He was informed that they could not assist him until he provided the numbers. He stated that he noticed that there is a location where maybe a tag used to be.
3/2 He was notified by his spouse that while the dishwasher was in use there was smoke emitting from it. She powered it off and open the door which filled the room. He stated that when he arrived home he disassembled the door and noticed that the plastic area on the door had melted and fused together.
Caller feels that this dishwasher is a fire hazard.
Dishwasher has now been repaired after many calls and much run-a-round by Bosch “call center”.
Caller found their original paperwork - there was no identification on the door. Kelsy Appliance fixed - They are located on RT. 90 West Rockport, ME
- Model
- Mood - 630shu43c06 uc17
- Bought from
- Sears - sales receipt [REDACTED] - 6/
28/ 04 - Where
- W Rockport, Maine: Unspecified
- Who was involved
- Age 60, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch - Siemens, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 27, 2015, sent to the company Mar 13, 2015, published by CPSC Mar 27, 2015
The product, in the report: shx43r55uc/6
Bosch dishwasher started having a burning smell while we were using it. The smell was from the outside. After reading several reports of issues in the electrical box I unplugged the unit and took off the electrical box cover. Right when I touched the hot wire it just fell off. This wire was completely burnt. The inside where the wires connect to the metal posts was completely melted. The neutral wire was also burnt and also fell off.
When I took off the metal posts, the inside of these was also burnt, where the wires continued underneath the dishwasher.
- Model
- shx43r55uc/
6 - Serial number
- fd 9207 00055
- Bought from
- Lowes
- Bought
- Feb 27, 2014
- Where
- Lexington, Kentucky: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 9, 2015, sent to the company Mar 13, 2015, published by CPSC Mar 27, 2015
The product, in the report: Dishwasher
Caller purchased his dishwasher in 2003 and had no problems with it until January 14th, 2015. The caller’s dishwasher beeped that the cycle was over, however his house keeper opened the door to allow cooling and put dishes away. When he opened the door flames came out from both sides and the bottom of the dishwasher. He immediately grabbed water and threw it on the flames then called 911. The fire responders checked to be sure all was out and safely extinguished. Removed the dishwasher. There is a scorched place inside the cabinet approximately the size of a dinner plate.
There are no injuries being reported.
The caller is reporting this incident with the thought of what could have happened had his house keepers left the house. Home would probably had a major fire.
The consumer did contact the manufacturer a few day later because he was out of town at the time of the incident. The manufacturer informed him that his unit was not recalled. He is asking that his model and serial number be added to those recalled before someone is seriously injured. There was a big recall in this time period.
- Model
- SHV66A03UC/
14 - Serial number
- 00195
- Bought from
- Yard Birds Home Center, California
- Bought
- Jun 15, 2003, about then
- Where
- La Quinta, California: Home/
Apartment/ Condominium - Who was involved
- Age 72, Male
- The reporter’s relation to them
- My Client, Patient, Student, Etc. (professional relationship)
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 25, 2015, sent to the company Feb 2, 2015, published by CPSC Feb 17, 2015
The product, in the report: Bosch built-in dishwasher.
Electrical fire in dishwasher. Bosch model SHX53T55UC/01, bought new from Lowe’s Home Center (Austin, TX) on 08-13-13 and installed professionally. Big concern is that the kitchen and house could have caught fire (scary scenario, as we have small kids).
- Model
- SHX53T55UC
- Serial number
- 930701890
- Bought from
- Lowe’s Home Centers, Inc.
- Bought
- Aug 9, 2013
- Where
- Austin, Texas: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 31, 2014, sent to the company Jan 9, 2015, published by CPSC Jan 26, 2015
The product, in the report: Bosch Dishwasher, stainless steel front panel with gray plastic control panel.
Homeowner started dishwasher as normal, returned to kitchen approximately 2 minutes later to find flaming combustion from control panel area, and burning spot on hardwood floor below panel from burning drop-down material.
- Model
- SHU43C05UC/
14 - Serial number
- FD821200376
- Where
- Seattle, Washington: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 7, 2014, sent to the company Nov 25, 2014, published by CPSC Dec 10, 2014
The product, in the report: Bosch 500 SHE65T55UC 24” Dishwasher
Bosch 500 SHE65T55UC 24” Dishwasher was purchased October 2013 and delivered mid-November 2013. Hardly used because of extremely bad odor from the dishwasher. I mostly would run it to clean it with vinegar and other suggestions by Bosch. Few weeks ago the junction box caught fire. Bosch authorized an appliance repair shop to diagnose and the repair shop took pictures and sent it to Bosch. Now Bosch has authorized repair of the box because they say it caught fire because of a power surge!!! When I search on the internet, I see a number of reported fires in exact part but with different models.
- Model
- SHE65T55UC
- Bought from
- AppliancesConnection.com, New York
- Bought
- Oct 16, 2013
- Where
- Bethesda, Maryland: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 4, 2014, sent to the company Nov 14, 2014, published by CPSC Dec 2, 2014
The product, in the report: Dishwasher Bosch Model SHU43Co2UC Serial FD840401485
Homeowner reported starting the dishwasher and about an hour into the cycle they discovered a fire. They were able to extinguish the fire prior to the fire department arrival using a dry chem extinguisher. The fire was limited to the dishwasher but there was smoke damage though out the house along with dry chem from the fire extingusher.
Bosch Model SHU43Co2UC Serial FD840401485
this model and brand was identified in a 2009 recall as 51 fires were caused by an overheating problem.
My name is [REDACTED]and I am a fire investigator the [REDACTED] I wanted to report it.
- Model
- Model SHU43Co2UC
- Serial number
- FD840401485
- Where
- Mt Clemens, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 57, Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 22, 2014, sent to the company Oct 30, 2014, published by CPSC Nov 17, 2014
The product, in the report: Bosch diswasher Black
Bosch dishwasher model number SHU53A06UC /14, serial number FD830300121
At approximately 23:00 last night, the dishwasher was operating in wash cycle, when the front control panel burst into flames. Luckily I smelled smoke immediately, and put the fire out with an extinguisher. The plastic laminate countertop above was heat damaged (blistered) and the house filled with smoke.
Upon googling “dishwasher on fire”, I discovered there was a 2009 voluntary recall of this product, citing specifically the danger of fire from a defect in the control panel.
Although I registered my product when I purchased it in 2003, I HAVE NEVER RECEIVED ANY WRITTEN, E-MAIL, PHONE OR FAX NOTIFICATION OF A PRODUCT RECALL. I was completely unaware of the recall until last night. I have no recollection of any public notice in Canada (newspaper, billboard, radio ad, TV ad) of this recall, nor has any of my friends and neighbours I’ve spoken to.
My children, ages 9 and 6, were asleep at the time. It is a miracle no one was hurt, and damage to the house was not worse.
I ask you, what assurance do we have as consumers of REASONABLE NOTICE of a product recall, when the defect is LIFE THREATENING.
- Model
- SHU53A06UC/
14 - Serial number
- FD880300121
- Bought from
- Tasco Distributors, Ontario
- Bought
- Jun 6, 2003
- Where
- Canada: Home/
Apartment/ Condominium - Who was involved
- Age 6, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 8, 2014, sent to the company Oct 17, 2014, published by CPSC Oct 31, 2014
The product, in the report: Bosch Dishwasher DLX Series
Bosch dishwasher caught on fire. Melted the front and completely destroyed the circuits on the inside and bottom of the dishwasher. Filled my home with smoke.
- Model
- SHU3322UC/
U12 - Serial number
- FD8008210032
- Where
- Hollister, California: Home/
Apartment/ Condominium - Who was involved
- Age 40, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 31, 2014, sent to the company Sep 9, 2014, published by CPSC Sep 23, 2014
The product, in the report: Stainless Steel. Bosch Dishwasher.
The wires under my dishwasher heated to an extreme temperature and melted interior elements of my dishwasher. Had the circuit not tripped in my home, there could have been much more extensive damage and fire. The damage appears to be consistent with other recalls by Bosch- when I contacted Bosch and described the problem, they indicated that my dishwasher was not part of their recall.
- UPC
- 103030081328000230
- Serial number
- SHX33A05UC
- Where
- Bethany Beach, Delaware: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
Not said Made Jul 30, 2014, sent to the company Aug 11, 2014, published by CPSC Aug 25, 2014
The product, in the report: BOSCH Dishwasher model SHV6803C/12 serial number FD8206100028
Smell of burning plastic came from dishwasher during use. Power connections in box at right front of Bosch dishwasher model SHV6803C/12 had melted the plastic wire nut and parts of the connecting wire. Bad connection was cut off and new connection was made with new wire nut. This connection also melted after about 1 year. On inspection the wire from the inside of the machine is corroded badly its entire length which apparently increased its resistance and prevented a proper connection in the wire nut.
- Model
- SHV6803C/
12 - Serial number
- FD8206100028
- Where
- Bedford, New Hampshire: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Unspecified
-
Not said Made Jul 10, 2014, sent to the company Jul 22, 2014, published by CPSC Aug 5, 2014
The product, in the report: Dishwasher
Our Bosch Dishwasher, model SHU3326UC/U12 caught fire while we were not watching. It tripped the circuit breaker and the flame went out on it’s own. We were very fortunate, since the unit was operating after we left home.
- Model
- SHU3326UC/
U12 - Serial number
- FD8007 20 0006
- Bought from
- Golden North Appliance
- Bought
- Apr 1, 2000, about then
- Where
- Fairbanks, Alaska: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Unspecified
-
No one hurt Made May 24, 2014, sent to the company Jun 3, 2014, published by CPSC Jun 17, 2014
The product, in the report: Bosch dishwasher model SHE45M06UC/50 S/N- FD880602393
During the last 4 or 5 loads in the dishwasher we thought we could smell something burning like an electrical fire. At first we thought it was something in the washer itself but could not pinpoint anything. When the dishwasher stopped working completely (May 12, 2014) we found that the power connection from the household wiring had melted at the connector block on the dishwasher. The block itself was melted as well and thankfully one wire broke or melted to the point it was no longer making a connection, which is probably what saved a fire. That wire had also melted into the romex towards the interior of the wall. At no time did a circuit breaker trip. We contacted Bosch and Loews, where we purchased the unit from in August of 2008. Loews contractor installed the unit on August 13, 2008.
Bosch sent out a technician and stated he believed the screw connecting the wire to the block was stripped or loose and that’s what caused the high resistance and subsequent damage. Bosch then called to advise that this was an installer problem not a defect with the machine. We have not heard from Loews since the store contact with the installation manager about 2 weeks ago.
- Model
- SHE45M06UC/
50 - Serial number
- FD880602393
- Bought from
- Loews
- Bought
- Aug 13, 2008
- Where
- Port St Lucie, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 61, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Apr 17, 2014, sent to the company May 13, 2014, published by CPSC May 28, 2014
The product, in the report: Under the counter dishwasher
The consumer stated that her dishwasher caught on fire. The unit is included in recall #09-100.
The consumer stated that the control panel caught on fire (top mid to right corner on the door). The consumer stated that the door melted through and there is a hole left in the door. The consumer stated that the hole is about 10 inches.
The consumer put baking soda and fire extinguisher on the fire. The consumer contacted the fire department.
The fire department came and took the unit out on the patio. They checked for hazardous fumes and ran exhaust. They disconnected the utilities to the dishwasher.
The consumer stated that she saw 6-8in flames and a lot of smoke. The consumer stated that there was a lot of black soot on the first floor of her home. The consumer stated that there is a burnt plastic smell left in the home.
The consumer stated that there was no other property damage. No injuries.
The consumer stated that she contacted the manf on 4/16/14. A repairman from the local shop ([REDACTED]) is supposed to come out in a week to examine the unit. The manf informed the consumer that someone will contact her from the safety department regarding the remedy once her unit has been examined.
- Model
- SHU53A05UC
- Serial number
- FD821200194
- Bought from
- Stone Appliance, Texas
- Bought
- Mar 23, 2004
- Where
- Colleyville, Texas: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 18, 2014, sent to the company Feb 25, 2014, published by CPSC Mar 12, 2014
The product, in the report: Bosch dishwasher SHX 46A05UC / 26
I have a bosch dishwasher, purchased in 2005. Model SHX 46A05UC / 26 Serial # FD 8508 01663
Last night while running a load of dishes, I smelled bunt plastic, thought some plastic was in the oven or on the stove top (I was cooking). When I could not find anything, I started to look arround. My daughter then came down from upstairs and said she smelt something burning.
I traced the smell to the top of my dishwasher, which had a burnt electrical/plastic smell.
When I stopped the dishwasher, the control panel was doing strange things, and would not drain the dish washer and kept flashing on and off. I let it cool off, and it would not start when I tried it later, kept making a poping sound as it started to try to drain with more burnt smell.
This is NOT w/i the 2009 recall, but has exactly the same symptoms as reported for those dishwashers.
I am further concerned as - despite the dishwasher being a fire hazard, Bosch says it can’t come out and look at it for nine (9) days. I caught it quickly as I was in the kitchen, unsure what would have happened had we been out of the house.
- Model
- SHX 46A05UC /
26 - Serial number
- FD 8508 01663
- Bought
- Feb 17, 2005, about then
- Where
- San Francisco, California: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 2, 2013, sent to the company Dec 11, 2013, published by CPSC Dec 26, 2013
The product, in the report: Bosch Dishwasher
On 11/16, I was in my kitchen when my Bosch Dishwasher flashed sparks out from the front control panel and quit. The machine stopped working, and all of the front lights came on. The machine didn’t do anything. The next day, I turned it on and all of the lights came on, but the pump came on and wouldn’t stop, even when I opened the door.
Machine details: Model: SHU43C02UC Serial Number: FD 8702 00615 I purchased this new from Lowes Home Improvement in Cary NC.
I am aware that there was a recall for machines built earlier than mine, but given that mine is the same model and a slightly later build date, I suspect my issue may be the same one as the recall issue.
- Model
- SHU43C02UC
- Serial number
- FD 8702 00615
- Bought from
- Lowes Home Improvement
- Bought
- Dec 1, 2007, about then
- Where
- Morrisville, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 46, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 18, 2013, sent to the company Nov 25, 2013, published by CPSC Dec 10, 2013
The product, in the report: Bosch White dishwasher SHU33A024C/40 FD8610 00213
We have owned our Bosch dishwasher for approximately 7 years.
One night we started a load of dishes. We noticed a few hours later that the dishwasher seemed stuck on “1 minute” and would not complete its cycle. The dishes did not seem to be washed, and the interior was cool -- not normal for a Bosch! We found out from a repair person that the heater relay on the control board of our dishwasher failed. He said that Bosch has the name and reputation as the best, but that they use inferior small parts that fail so that they get some more money from you for those expensive small parts. If you build a dishwasher to last, how will you make any more money off the consumer? Repair estimate: $265. Dishwasher cost: $550.
After looking online, we saw that there was a recall of dishwashers made during the time ours was. Ours is a SHU33A02Uc/40, though apparently our model’s serial number does not fall into the recall category. I believe it should. What happened to us should not have happened. We are completely disgusted that Bosch would make a product that would fail so soon. My parents had their [REDACTED] dishwasher for 25 years! C’mon!
We ask that the CPSC and Bosch evaluate expanding the recall to include models like ours. We believe that the heating circuit failed like the others in the recall. We just feel lucky that ours didn’t start on fire.
- Model
- SHU33A024C
- Serial number
- FD861000213
- Bought from
- American TV and Appliances
- Bought
- Sep 29, 2006, about then
- Where
- Madison, Wisconsin: Home/
Apartment/ Condominium - Who was involved
- Age 48, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 11, 2013, sent to the company Oct 24, 2013, published by CPSC Nov 7, 2013
The product, in the report: Stainless steel Bosch dishwasher, model # SHU4305CU
We have had this dishwasher for about 8-9 years. Using it regularly, earlier in the day I noticed a burning smell but didn’t see any smoke, and I didn’t think more anything of it. In the evening, we started another load of dishes. Within a few minutes, I noticed the same burning smell and saw smoke coming from the handle area of the dishwasher. I immediately called 911 for the fire department and took my family outside the house. The fire department identified the problem as a burned out control panel. They were able to turn off the power to the dishwasher, although the control panel connected to the power apparently shorted out while they did this. They then safely disconnected the dishwasher. After we were safe again, I researched this on the Bosch website and saw that this dishwasher was in a recall in 2009 for risk of fire. This is very upsetting because I had never received notification of this recall and had no idea we were at risk. I called Bosch customer service and was told they will contact me during business hours for further discussion. (Oddly enough, our model and serial number showed up online as being affected and said do not use, and call Bosch. When I called, she put in our information and said it was not showing up as affected. She still put it through to have them contact us.)
- Model
- SHU43C05CU
- Serial number
- FD850600610
- Where
- Maplewood, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 21, 2013, sent to the company Aug 28, 2013, published by CPSC Sep 12, 2013
The product, in the report: Dishwasher by Bosch: model no: SHU33A02UC/17. Was used to clean disheshes daily.
Bosch Dishwasher caught fire, electrical panel short circuited. Model no: SHU33A02UC/17 I turned on the dishwasher left the house to do some yard work, heard the fire alarm go off in the house. went into the house which was filled with smoke, called 911, grabbed the fire extinguisher and put it out myself before it burned down the house.
- Model
- SHU33A02UC
- Where
- Calgary, Canada: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 19, 2013, sent to the company Aug 27, 2013, published by CPSC Sep 11, 2013
The product, in the report: Built-In Dishwasher
On July 25, 2013, our Bosch Dishwasher model SHE43F16Uc/60, Serial # 900500974 caught fire where the wiring harness attaches to the terminal junction block. The fire burned the terminal junction block, wiring harness and extended to the electric supply wiring through our floor. We were very fortunate that we were home and awake when this occured as the burning wire smell alerted us to the fire. Upon investigation by an electrician and a factory service technician, both concurred that the fire originated where the wiring harness attaches to the terminal block due to a loose connection that caused the wires to arc. The factory repair technician indicated that he has seen this failure in other Bosch dishwashers.While Bosch contends that the fire was a result of an installation issue, the dishwasher was installed in July, 2011 without any incident until July 25, 2013. Also be advised that the terminal block-wire harness connection was factory installed and not to be adjusted by the installer. In fact the installation guidelines make no reference at all to the terminal block-wiring harness connection. The instructions are limited to the instalation of the ground, neutral and hot wire to the terminal screws.
- Model
- SHE43F16UC/
60 - Serial number
- FD 900500974
- Bought from
- Lowes Home Center, Maryland
- Bought
- Jul 27, 2010
- Where
- Pocomoke City, Maryland: Home/
Apartment/ Condominium - Who was involved
- Age 58, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 12, 2013, sent to the company Aug 20, 2013, published by CPSC Sep 4, 2013
The product, in the report: Dishwasher
We have a 2006 Bosch dishwasher (model # SHX43C05UC). The control panel went out on it recently and it would no longer start. We tinkered with the machine and got it to work again temporarily. When it stopped working again we found the user manual and took the face off to see if we could figure out what part needed to be fixed/replaced. Upon opening the machine a metal box in the bottom right corner was visibly singed. We took the box off and it revealed electrical wiring. The wires were also singed. Upon moving the wires (only slightly) the wires sparked and caught fire. Thankfully we keep a fire extinguisher in the kitchen and were able to extinguish the fire (creating quite a mess). We have turned the breaker that runs to the dishwasher off until we can get it removed or replaced, but this is a terrifying incident. Our regular habit was to run the dishwasher at night immediately before bed. We have a five month old baby. I am so disturbed to think what could have happened to our family had our kitchen caught fire while we were upstairs in bed for the night. Also the wires sparked with very little touch. This means had our dogs or someone knocked the machine it very well may have started a fire, and would have surely been harder to extinguish with all the other metal surrounding it making it hard to pinpoint the exact location of the blaze. This is so surprising since this is suppose to be a higher end brand. For that price point you don’t expect the thing to catch fire. Not sure if this is a single fluke incident or an issue with the part/product that other consumers need to be made aware of for their safety.
- Model
- SHX43C05UC
- Bought from
- Lowes, Florida
- Bought
- Oct 8, 2006, about then
- Where
- Tallahassee, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 31, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jun 25, 2013, sent to the company Jul 18, 2013, published by CPSC Aug 1, 2013
The product, in the report: dishwasher
The consumer walked in their home and the dishwasher was sparking. The consumer turned off the breaker to stop the dishwasher. The dishwasher had completed about half of the wash cycle.
(6/25/13) A manufacturer’s technician came out to repair the dishwasher under the terms of the recall. The tech. was able to replace the recalled part and he indicated that the dishwasher would power up, but would not go into any of the cycles. The tech. told the consumer that the dishwasher was non-repairable. The tech. told the consumers that they would have to take the next step and contact the mfr. to see what they might offer.
The consumer plans to contact the mfr. at a later time.
The dishwasher was included in Recall CAP# 09-100.
- Model
- SHU43C D7UC
- Serial number
- SD821100100
- Bought from
- private seller
- Bought
- Jun 15, 2002, about then
- Where
- Sun Prairie, Wisconsin: Unspecified
- Who was involved
- Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jun 21, 2013, sent to the company Jun 28, 2013, published by CPSC Jul 15, 2013
The product, in the report: Dishwasher
We own a Bosch dishwasher, model number SHE44C05UC, about 7 years old. Its run fine until last night when we heard a popping noise and dark smoke began to roll out from the control panel near the top of the door. Seconds later there flames but fortunately we were home and were able to get power shut down quickly and there was no further fire. There was also a very strong chemical smell that came from the unit at the same time. Almost a bleach smell.
It appears there have been NUMEROUS similar incidents with Bosch dishwashers....
- Model
- SHE44C05UC
- Serial number
- FD8505 01144
- Bought from
- LOWES, Washington
- Bought
- Dec 20, 2006, about then
- Where
- Ferndale, Washington: Home/
Apartment/ Condominium - Who was involved
- Age 42, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand BOSCH, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jun 17, 2013, sent to the company Jun 25, 2013, published by CPSC Jul 10, 2013
The product, in the report: Bosch dishwasher, model SHU43C
Bosch dishwasher: With respect to my Bosch dishwasher, purchased new in March, 2004, it was running normally on 6/15/13 when I smelled smoke, and then saw flames a foot high coming from the front control panel area, as well as flames on the floor where melted plastic had fallen. I quickly put it out with a fire extinguisher, and shut off the electric power at the electric panel box. Further investigation revealed that this model (SHU43C) was the subject of a recall by Bosch in 2009, for this very type of fire. I was never contacted by Bosch about any recall.
- Model
- SHU43C
- Serial number
- FD831000204
- Bought from
- LOWE’S, Georgia
- Bought
- Mar 18, 2004
- Where
- Barnesville, Georgia: Home/
Apartment/ Condominium - Who was involved
- Age 64, Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand BOSCH, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jun 3, 2013, sent to the company Jun 24, 2013, published by CPSC Jul 9, 2013
The product, in the report: Dishwasher
The consumer says the dishwasher would not complete its cycle and continue running. he said he came back from his son’s baseball game and the unit was still running. He knew something was wrong.
He read online about other consumers who also experienced this problem. The consumer says the problem would stem from a burned out relay connection to the control board. One of the customers online gave step by step instructions to get to the control panel and look for the burned out connection.
The consumer followed the steps and found the same problem. The consumer says that the relay is under rated. The relay should be expected to draw 11 amps. Yet the electrical component is rated for only 10 amps. The consumer says over time if you over stress a component, the heat will effect the weakest part of the circuit which is the connection between the component and the board.
That allows less electricity to flow which will make the unit much hotter. The consumer says that he believes this is a serious fire hazard. The consumer says he contacted the manufacturer who said this unit is not part of the recall and they offered no assistance.
The consumer has the same hazard as listed in the recall for this brand, however his model is not part of the recall.
- Model
- SHX43C05UC
- Serial number
- FD861200700
- Bought from
- Lowe’s
- Bought
- Mar 15, 2007, about then
- Where
- Bedford, New Hampshire: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made May 6, 2013, sent to the company May 14, 2013, published by CPSC May 29, 2013
The product, in the report: Bosch Dishwasher. White. Model # SHU43C02UC
We own a Bosch Dishwasher. On March 10, 2013, the dishwasher was running at night. We had just gone to bed. Luckily, smoke alarms warned us of fire. We woke to find the house filling with smoke. We found flames shooting from the control panel of our dishwasher. We called the fire department, but in the meantime were able to beat down the flames before they spread. They did, however begin to burn the adjacent wooden cabinets. The fire department arrived and removed the still-smouldering dishwasher door. We had extensive smoke damage through-out the entire house and beyond-repair damage to our kitchen counter and cabinet. We subsequently contacted our insurance company and Bosch. Bosch sent a representative out within two days and confirmed, in a written response, it was a recalled unit and responsible for the fire. I was assured by phone that I would be receiving forms by email. Since then Bosch has refused any customer service or contact whatsoever. If we had not been alerted by our smoke alarms the damage would have been catastrophic, not to mention the fact that being asleep, we would have been lucky to have escaped uninjured.
- Model
- SHU43C02UC
- Serial number
- 8404 00232
- Bought from
- Snyder Diamond, California
- Bought
- Apr 15, 2004
- Where
- Van Nuys, California: Home/
Apartment/ Condominium - Who was involved
- Age 63, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made May 5, 2013, sent to the company May 13, 2013, published by CPSC May 28, 2013
The product, in the report: Bosch Dishwasher SHE46C02UC/40 FIRE HAZARD, Bosch refuses to fix or recall There is a “voluntary” recall on SHE46C02, as models Bosch / SHE46C, SHE56C / FD8501 - FD8505. My dishwasher is a Bosch SHE46C02UC/40 FD8610 00093, and is not part of the “voluntary” recall, so it will not be repaired as defective by Bosch.
Bosch Dishwasher SHE46C02UC/40 FIRE HAZARD, Bosch refuses to fix or recall
There is a “voluntary” recall on SHE46C02, as models Bosch / SHE46C, SHE56C / FD8501 - FD8505.
My dishwasher is a Bosch SHE46C02UC/40 FD8610 00093, and is not part of the “voluntary” recall, so it will not be repaired as defective by Bosch. Based on quick review of internet searches, MANY or MOST of the SHE436C models appear defective, the defect being a burned control board. By being physically burned (electrically shorting out), this dishwasher SERIES is a FIRE HAZARD. Although Bosch replaces boards for “voluntary” recall models, and the internet has people soldering the boards for temporary repair, neither of these “fixes” will repair the defect of the circuit design which is causing an electronic fault which continues to result in a FIRE HAZARD.
The diswasher is useless without a working control board and cannot run without a control board. Running the dishwasher with a defective board is running the dishwasher with a FIRE HAZARD.
Bosch refuses to fix and repair this KNOWN FIRE HAZARD model. Their “voluntary” recall was performed to limit the scope of recalls on the entire defective series. The entire series of dishwashers using these defective fire hazard boards should be recalled. The recall should be MANDATORY, not “voluntary”.
It is unknown if the repair of the defective and recalled Bosch models eliminates the known fire hazard.
The board is expensive for consumers to replace, $150 USD or more just for the part. Replacing a burned burned with the same burned results in a CONTINUING FIRE HAZARD.
The Consumer Product Safety Commision is negligent in allowing a “voluntary” recall, when in fact, the defect and its proposed solution needed further evaluation and review. The CPSC will not act without further consumer complaints, but the CPSC website tries hard to hide where consumer complaints can even be submitted. I believe the recall should be MANDATORY.
I of course, will never buy another Bosch product, as their products are defective, dangerous, and the company knows it, and refuses to address the known defects. You have been warned.
- Model
- SHE46C02UC/
40 FD8610 00093 - Where
- San Diego, California: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 28, 2013, sent to the company Apr 15, 2013, published by CPSC Apr 29, 2013
The product, in the report: Dishwasher
Consumer turned on the dishwasher on normal load. After a couple of minutes of the cycle starting she began to hear a sizzling noise. She then notice black smoke coming from the top of the dishwasher. The dishwasher stopped running and the consumer opened the machine. She stated there was about an inch and a half of water remaining in the dishwasher.
The consumer has not tried the dishwasher and does not believe it is safe.
The consumer has not yet contacted the manufacturer but does intend on doing so. When she contacted CPSC to file a report it was discovered that her dishwasher was listed under recall# 09-100.
The dishwasher was purchased as a gift so the retailer is unknown.
- Model
- SHU33A02UC-14
- Serial number
- FD821000733
- Bought from
- Unknown
- Bought
- Dec 25, 2008, about then
- Where
- Woodenville, Washington: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 18, 2013, sent to the company Mar 26, 2013, published by CPSC Apr 9, 2013
The product, in the report: Bosch dishwasher SHU33A, Batch number FD 830100821
On March 10, Sunday night at 11:00 while our dishwasher was running, smoke began pouring out of our Bosch dishwasher. Then flames leaped out of the door at the top and bottom and front (plastic area) of the door. I grabbed a fire extinguisher and fired several bursts of the chemicals at the fire. Then the fire leaped out of the door again and I fired several more bursts. Finally the flames died. My wife had called 911 while I was fighting the fire. When the firemen arrived, they removed the dishwasher and put it in our driveway. Melting plastic from the front door had fallen on the linoleum floor of the kitchen and burned it. The house was full of smoke and the chemicals from the extinguisher were everywhere. We spent the night at our daughter’s house. After notifying our insurance company, we spent the next five days dealing with giant fans, and cleaners and shampooers of rugs who spent long days in our house, putting everything else on hold. Besides the damage to the house and the disruption of our lives, I suspect that our health might have been compromised by our breathing toxic fumes from the burning plastic while fighting the fire.
I searched the internet for more examples of burning Bosch dishwashers and discovered more than 80 complaints about them. Some people even lost their homes to the fire because they weren’t home while the dishwasher was running and it ignited. Bosch has been unresponsive from the majority of complaints. I also read that there might have been a recall, but most people weren’t aware of it. One complainant said that Bosch told him that Bosch had hired a company to handle the recall, but that Bosch wasn’t responsible if the company didn’t do a good job. (We learned that our dishwasher was among those that were recalled, but we were never notified. Our dishwasher was 9 years old.}
- Model
- SHU33A
- Bought from
- Fletcher’s Appliances
- Bought
- Apr 18, 2003
- Where
- nashua, New Hampshire: Home/
Apartment/ Condominium - Who was involved
- Age 75, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 8, 2013, sent to the company Mar 19, 2013, published by CPSC Apr 2, 2013
The product, in the report: Bosch dishwasher model SHE44C05UC
I own a Bosch dishwasher, model SHE44C05UC/22, serial number FD8605 01545
The heater relay on the control board of my dishwasher failed, melting the relay pin.
On the morning of March 3, 2013, my wife started a load of dishes. We noticed a few hours later that the dishwasher seemed stuck on “1 minute” and would not complete its cycle. Some Internet sleuthing told us the dishwasher’s control board was to blame. I took out the control board and was stunned to see a burned PCB board where the heater relay had shorted out, burning itself partially off the board. The pin of the relay was melted through.
I easily replaced the relay but as I thought about it I became very concerned that a fire could have occurred. The heat was enough to melt the solder on the board, so it was hot enough to start a fire.
I am aware of the 2009 voluntary recall on Bosch dishwashers. Though my model’s serial number does not fall into the recall category. I believe it should. What happened to me was absolutely unsafe and has rattled my confidence in an otherwise fine product.
I ask that the CPSC and Bosch evaluate expanding the recall to include models like mine. Dishwashers should not be so vulnerable to catching fire.
- Model
- SHE44C05UC/
22 - Serial number
- DF8605 01545
- Where
- Raleigh, North Carolina: Unspecified
- Who was involved
- Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 22, 2013, sent to the company Mar 25, 2013, published by CPSC Apr 8, 2013
The product, in the report: Bosch dishwasher
(02/2011) The consumer stated that dishwasher would be in the final cycle. The digital indicator would show one minute left but the dishwasher would not stop. He would have to manually stop the dishwasher. This would happen each time he used it. The consumer stated that he had it repaired and a new motherboard was installed. About three months ago, the same problem started again.
(02/2013)The consumer contacted the manufacturer and was told that they could not assist him because he did not have the purchase date. He was told that the parts were good for five years.
The consumer stated that he thinks his dishwasher is having the same problem as the dishwashers that were recalled in January 15, 2009.
- Model
- SHU43C02UC/
22 - Serial number
- FD8605-01217
- Bought from
- Lowes, New Hampshire
- Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 15, 2013, sent to the company Feb 27, 2013, published by CPSC Mar 14, 2013
The product, in the report: BOSCH Dishwasher stainless steel
Jan.23,2013 1:30pm Ran my Bosch dishwasher, heard a “POP!” sound, ran into the kitchen to see black smoke and flames coming from the front panel of my dishwasher. Also some ash from the flames dropped to the floor and a small fire was on the floor. I grabbed a dishtowel and whacked the flames out, and continued to do the same on the floor. Flames went out, but the smell was horrific. I was never notified about any recall, and glad I was home when this happened. I am grateful I did not put it on at bedtime, and go to bed!? (Like I usually do) I will never purchase this maker again, and never will I leave any appliances on at nighttime and leave. . . grateful we are all safe and ALIVE to report this. Very angry. . .Why wasn’t I notified? My relatives who also have the same brand were never notified either.
- Model
- SHU43C05CH
- Serial number
- FD8211
- Bought from
- Western Appliance & TV
- Bought
- May 6, 2003
- Where
- Saratoga, California: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand BOSCH, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Feb 13, 2013, sent to the company Feb 22, 2013, published by CPSC Mar 11, 2013
The product, in the report: dishwasher
MY Bosch dishwasher caught on fire last night from the control panel. It was extinguished without much damage to the house. We are lucky we were home or the house would have been a loss.
- Model
- shu4305uc/
14 - Serial number
- fd8308 00452
- Bought from
- appliance store
- Bought
- Mar 31, 2005
- Where
- Ellensburg, Washington: Home/
Apartment/ Condominium - Who was involved
- Age 27, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Jan 2, 2013, sent to the company Jan 23, 2013, published by CPSC Feb 6, 2013
The product, in the report: this is a dishwasher made by Bosch. It is black in color and is approximately 23.5” wide x 23.5” deep x 33.5” high
Control boards continue to short out causing a risk for a fire. I have replaced 2 control boards and need to install a 3rd as of right now.
- Model
- SHU5306UC/
UC12 - Serial number
- FD8203060558
- Bought from
- sears
- Bought
- Feb 3, 2003
- Where
- Prior Lake, Minnesota: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 22, 2012, sent to the company Jan 11, 2013, published by CPSC Jan 28, 2013
The product, in the report: Bosch Dishwasher - White, Controls on top of door, 24” wide. Model SHX46A02UC, Serial FD821100065.
Dishwasher control panel started arcing and smoking during rinse cycle. I could hear it arcing from the next room. Smoke was streaming out of the top of the door where the control panel is located. I opened the unit and the door seemed to be hotter than during a normal cycle. Smoke continued to stream out accompanied by a smell of burning plastic. I turned off the power switch and circuit breaker. The unit continued to smoke. I tried to pour water in the small openings hoping to stop the internal burning, but the smoke continued. As fast as I could, I disassembled the door and looked for the source of the smoke inside. I found wires next to the control panel were embedded in the melted black, tar-like insulation on the back of the stainless door (tub side). The smoke had stopped. I unclipped the control panel after removing the wire connectors and immersed it in cool water to ensure the fire was out before opening it. When the control panel was disassembled, I found the source of the arcing was at the base of the circuit board adjacent to the connector with two largest wires. The fire appeared to spread from there to the rest of the circuit board and burned a 2.5-inch-diameter hole in the white plastic housing (the side against the inside of the stainless door -- tub side).
No one was hurt. We had the fire department on call until I was sure the burning was contained and stopped. The kitchen counter did not start on fire.
- Model
- SHX46A02UC
- Serial number
- FD821100065
- Bought from
- Sargent Appliance
- Bought
- Apr 5, 2002, about then
- Where
- Rochester, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 48, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 15, 2012, sent to the company Dec 10, 2012, published by CPSC Dec 26, 2012
The product, in the report: Bosch Dishwasher white model number SHX33A02UC/14 with the serial number starting with FD
Bosch Dishwasher model SHX33A02UC/14 with the serial number starting with FD has the heater relay overheating and burning through the solder connection. The dishwasher then will not heat the water leaving powdered detergent grit on the dishes. The dishwasher will also run for hours as it’s trying to heat the water.
When looking at the control panel insides you can see the relay has overheated and burned through. While no fire started I would assume the potential is there.
Bosch had a recall for a similar issue with other dishwashers, I believe the recall was not as wide spread as it should have been.
Thanks for your attention.
- Model
- SHX33A02UC/
14 - UPC
- N/
A - Serial number
- FD830100115
- Bought from
- Morrison Appliance
- Bought
- May 9, 2007, about then
- Where
- Grapevine, Texas: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 12, 2012, sent to the company Dec 6, 2012, published by CPSC Dec 20, 2012
The product, in the report: Bosch SHE44C05UC DISHWASHER
Bosch Dishwasher Model SHE44C05UC purchased 8/30/05 caught fire in the control panel.
- Model
- SHE44C05UC
- Bought from
- MAS INC.
- Bought
- Aug 30, 2005
- Where
- Hartville, Ohio: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand BOSCH, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 7, 2012, sent to the company Nov 29, 2012, published by CPSC Dec 13, 2012
The product, in the report: dishwasher
Bosch Dishwasher SHU43C02UC/38 FD 8606 00127 stopped heating and counted down to 1 min and then would stick and continue to run. Previous similar models had been recalled for burned out heater relay and fires. Called Bosch and was told that this model was not recalled. Found the heater relay was burned and the control panel was burned from overheating of the relay just as the recall models were. The relay is rated at 10amps, Bosch technical manual directs to test the heater circuit that it draws 11 amps when operating normally. Why is a 10 amp rated relay put in a 11 amp circuit unless you want a fire?
- Model
- SHU43C02UC/
38 - Serial number
- FD8606 00127
- Bought
- Oct 1, 2008, about then
- Where
- Greensboro, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 17, 2012, sent to the company Oct 25, 2012, published by CPSC Nov 8, 2012
The product, in the report: Bosch Diswasher
Control Board developed a short. It causes the dishwasher to continue to run for hours and hours. It is the same issue with earlier modes that were recalled, but this is the next series and has not been recalled even though it is exactly the same problem.
- Model
- SHE46C06VC/
33 - UPC
- N/
A - Serial number
- FD8605 01436
- Bought from
- Lowes Home Improvement
- Bought
- Jul 6, 2006
- Where
- Kernersville, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Sep 23, 2012, sent to the company Oct 1, 2012, published by CPSC Oct 16, 2012
The product, in the report: Bosch dishwasher white
Dishwasher control panel started on fire.
- Model
- shu43c02u/
17 - Serial number
- fd8402 01338
- Bought from
- Simon’s Appliance
- Bought
- Mar 21, 2004
- Where
- Elk River, Minnesota: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 5, 2012, sent to the company Aug 17, 2012, published by CPSC Aug 31, 2012
The product, in the report: Dishwasher
While watching TV, heard a strange noise coming from the dishwasher. Upon investigation, a lot of smoke, a few flames, and a very bad plastic smell was emanating from the top of the dishwasher. Smoke began dissipating after a few minutes. Windows were opened. Breaker was turned off so that dishwasher could be unplugged safely (husband is an electrical engineer). Dishwasher was moved to the basement where husband began further investigation. Control unit was burned. Web research revealed that the part has been recalled. Bosch was called. Somebody from the senior staff should call me back on the next business day. Interested to see how Bosch will make good on this after the dishwasher caught fire.
- Model
- SHU3336UC/
14 - UPC
- 102100080349005140
- Serial number
- FD821000514
- Bought
- Nov 1, 2001
- Where
- Des Peres, Missouri: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jul 26, 2012, sent to the company Aug 7, 2012, published by CPSC Aug 21, 2012
The product, in the report: Dishwasher
I received a Safety Notice from Bosch that an electrical component in my dishwasher can overheat, posing a fire hazard.
The notice provides a telephone number to call for service.
I called the number 7 times and was placed on automated hold each time with no person answering the call. I was on hold between 5 - 30 min each time.
I called Bellomy Research, the company sending the notice and they referred me to [REDACTED] at Bosch. [REDACTED] and I called the number together and we were put on hold. After 5 min [REDACTED] told me she did not have time to sit on hold and told me to keep trying the number.
I tried the number again and was placed on-hold for 30 min, with no person answering the call.
- Model
- shu43c05uc/
17 - Serial number
- fd850201401
- Bought from
- Sears, New York
- Where
- Elma, New York: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jul 19, 2012, sent to the company Aug 7, 2012, published by CPSC Aug 21, 2012
The product, in the report: Bosch Dishwasher
Bosch Diswasher purchased Mar13, 2006 Model number: SHE44C02UC/22 Serial Number: FD8602 14334
Unit would run down to 1 minute and never complete the cycle. Opened it up and found the control unit burnt on the circuit board over the heater relay.
Ordered a new control unit ($116) from appliance parts stop and installed it. Working again now.
A month later got a certified letter about the recall for the possible fire hazard. Called Bosch and verified that my unit was not on the recall list, even though it had the exact problem stated in the recall.
Bosch phone operators were very rude and told me I would not be reimbursed for the part. She put me on hold and would not transfer me to her manager. Very bad customer experience after purchasing three (3) Bosch dishwashers over the years :(
- Model
- SHE44c02uc/
22 - Serial number
- fd860214334
- Bought from
- Sears
- Where
- Los Altos Hills, California: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jul 9, 2012, sent to the company Jul 19, 2012, published by CPSC Aug 2, 2012
The product, in the report: Bosch Dishwasher, stainless, SHU43C05UC/14
We purchased a home two years ago and a Bosch stainless steel dishwasher was already installed. We believe this product was purchased about 5 years ago. Over the weekend the dishwasher lost all power while running a cycle. I discovered one of the main power wires and nut melted completely. Upon doing research I found the Jan 15, 2009 recall notice on it. My dishwasher is SHU43C05UC/14, which is one of the recalled models. I’ve called the hotline to see if I still have any options and have yet to speak with anyone there.
- Model
- SHU43C05UC/
14 - Bought
- Jan 3, 2005, about then
- Where
- Tuscaloosa, Alabama: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jun 30, 2012, sent to the company Jul 10, 2012, published by CPSC Jul 24, 2012
The product, in the report: Black paneled dishwasher, purchased in 2002
My Bosch Dishwasher Model Number SHU4326hc/U12, Batch number FD8106190132 caught fire. I was unaware fo the recall, never received notice from Bosch of recall. .. Luckily, I was in adjacent room and heard the spark and housemate in same room saw the fire as it started. I was able to put it out, but that is a VERY dangerous situation! What if no one had been nearby?
- Model
- SHU4326hc/
U12 - Serial number
- FD8106190132
- Bought from
- Standards of excellence
- Bought
- Sep 13, 2002
- Where
- San Diego, California: Home/
Apartment/ Condominium - Who was involved
- Age 5, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jun 26, 2012, sent to the company Jul 9, 2012, published by CPSC Jul 23, 2012
The product, in the report: Bosch SHU43C dishwasher I contacted Bosch to try to find out the model . The model could be one (1) of 17. I sent pictures of the terminal block and front panel to Bosch they finally told me that is could be the SHU43C
We have a Bosch dishwasher model SHU43C it’s a few years old.
We were out doing some work in the yard while washing dishes. My wife went into the house and smelled something burning like plastic. We couldn’t locate the source at the time.
A few days later the dish washer wouldn’t work, no power to the machine. I touched the block with my meter leads and the power arched and sparked I checked the TERMINAL CONNECTING BLOCK is was melted I secured power to the unit. . I contacted Bosch to find out about any recalls on this product. They had recalls but not on that model or problem.
I ordered a new part, still waiting on the part.
- Model
- SHU43C
- Bought from
- Lowes, South Carolina
- Bought
- Sep 20, 2005, about then
- Where
- South Carolina: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jun 18, 2012, sent to the company Jul 23, 2012, published by CPSC Aug 6, 2012
The product, in the report: Dishwasher
The consumer says that she walked into the kitchen and could smell something burning. The dishwasher was just ending its cycle. A few days later she tried to turn it on and could once again smell an electrical burning smell.
She is afraid to try to turn it back on cause of a possible fire hazard.
She contacted the manufacturer on March 29th and was told not run the unit in its current state. They told her that the unit is not on recall and there was nothing that could be done. They are no longer taking her calls.
- Model
- SHY56A05UC-23
- Serial number
- FD 8606 03612
- Bought from
- Appliance Direct
- Where
- Huntsville, Alabama: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 21, 2012, sent to the company May 30, 2012, published by CPSC Jun 13, 2012
The product, in the report: 24 inch Built-in type Bosch Dishwasher Model SHV46C03UC/14 Serial No FD830300943
Hello – this is to report that our Bosch Dishwasher Model No. SHV46C03UC/14, serial number FD8303 00943 has twice been repaired under our American Home Shield Warranty program due to loss of power from melting wires and wire nuts, and now for a third time, the unit has again shorted out with evidence of melted wires and a non-functioning main control board otherwise known as control module. A burning smell is evident each time this has occurred. I contacted Bosch and learned while this unit was manufactured in the same time period as a long list of other Bosch dishwasher models under recall for fire hazards, our particular model is excluded from the recall even though it was manufactured at the same North Carolina plant in the same years as the units placed on recall (1999 -2005). I explained to a Bosch supervisor the history of the unit, its date of manufacture in 2003, and the likelihood that it should also have been recalled for a potential fire hazard condition. While this unit was installed new in 2004, the home was not lived in full-time until we purchased the home in 2008. The Bosch supervisor refused to assist us with the repair, saying it was out of warranty and that it was not recalled. I asked that my call and concern for the safety of our home and family be considered by Bosch, they provided an address to send a concern to their legal department.
- Model
- SHV46C03UC/
14 - Serial number
- FD8303 00943
- Bought from
- Builder Installed in new home
- Bought
- May 1, 2008, about then
- Where
- Auburn, California: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 21, 2012, sent to the company May 29, 2012, published by CPSC Jun 12, 2012
The product, in the report: Bosch Dishwasher
Bosch dishwasher caught fire while in use. Fire was contained to the door and controls.
- Model
- SHU33A06UC/
14 - Bought from
- Menards
- Bought
- May 2, 1999, about then
- Where
- Unadilla, Nebraska: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 15, 2012, sent to the company May 22, 2012, published by CPSC Jun 6, 2012
The product, in the report: Bosch Dishwasher Brushed Stainless exterior
I started my dishwasher yesterday afternoon and soon after smelled something burning. I opened the dishwasher and removed some items that had rubber on them since it smelled to me like rubber burning. When I closed the lid and the dishwasher started again, I saw smoke coming out of the top right corner of the machine and the burning smell was once again strong. The smell was strongest near the control panel at the top of the door. I turned off the machine and did not use it again. No injuries were sustained.
- Model
- SHE56C05UC/
22 - Serial number
- FD850600109
- Bought
- May 1, 2005, about then
- Where
- Cherry Hill, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 14, 2012, sent to the company May 21, 2012, published by CPSC Jun 5, 2012
The product, in the report: automatic dishwasher.
We have a Bosch dishwasher that caught on fire while operating. the control panel started on fire while running and kept running. My wife [REDACTED] put out the flames with a towel and turned it off. We then turned off the breaker and checked the wiring, no problems otherwise.
- Model
- shu43c05uc/
14 - Serial number
- fd830602071
- Bought
- Apr 16, 2004
- Where
- Ripon, Wisconsin: Unspecified
- Who was involved
- Age 52, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 4, 2012, sent to the company May 11, 2012, published by CPSC Jun 4, 2012
The product, in the report: Bosch Dishwasher
Bosch Dishwasher that was installed by our home-builder in late 2001 continued running non-stop during the night in late January 2012 and eventually overflowed which resulted in a flood in our kitchen - ruining our floors and some sheetrock wall meterial. Recovery firm brought in to limit mold and other damage. All home repairs have been completed as of April 2012. Repairman was brought in to diagnose the reason dishwasher malfunctioned and he recognized it as being part of the recall issued in 2009. Apparently, the circuit board did catch on fire but fortunately in our case the forever-running water must have drowned the fire. Instead of fire damage we had water damage. We were never notified of the recall and so therefore were not aware that repairs were needed.
- Bought
- Jan 1, 2001, about then
- Where
- Cary, Unspecified: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Apr 23, 2012, sent to the company Apr 30, 2012, published by CPSC May 14, 2012
The product, in the report: Bosch Diswasher Model #SHE56C05uc22
My Bosch diswasher model # SHE56C05/UC/22 serial # FD 860501295 developed a strong burning odor and smoke approximately 5 minutes after turning it on. The model has been part of a recall for causing fires. Bosch states that my serial # was not included in the recall even though previous models have had the same problem. I will have to replace it because I don’t want to risk a fire even if it was repaired.
- Model
- SHE56C05uc22
- Serial number
- FD890501295
- Bought from
- Abt Electronics, Illinois
- Bought
- Apr 15, 2006, about then
- Where
- Orland Park, Illinois: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Apr 9, 2012, sent to the company Apr 17, 2012, published by CPSC May 1, 2012
The product, in the report: Bosch Built in Dishwasher Model SHU66C05UC/14
Bosch Dishwasher Model SHU66C05UC/14. Will not power on. It seems that the circuit board is fried. The back of the panel has black smoke/residue.
- Model
- SHU66C05UC/
14 - Where
- Flint, Texas: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Apr 2, 2012, sent to the company Apr 9, 2012, published by CPSC Apr 23, 2012
The product, in the report: Dishwasher, stainless
The control unit on my Bosch Dishwasher failed and it has significant scorch marks on the circuit boards and ribbon connector and might have started a fire. This appears to be similar to their recall, but my unit was made after that period.
- Model
- SHE46C05UC/
40 - Serial number
- FD8609-00098
- Bought from
- Lowes
- Bought
- Sep 6, 1996, about then
- Where
- Dover, Massachusetts: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 21, 2012, sent to the company Apr 17, 2012, published by CPSC May 1, 2012
The product, in the report: Bosch Under the Counter Dishwasher
The consumer wanted to illustrate his concerns about his under the counter dishwasher. The consumer stated that the control board in the dishwasher has burned twice. The consumer found that his model is similar to other models by the same firm that have been recalled. The consumer did not call the fire department after both occasions or his home insurance company. The consumer has not been harmed or injured by the product.
The consumer has not experienced extensive property damage because of the product. The consumer stated that the dishwasher was in a long cycle both times and the consumer found that the board was burned in two different places in the respective incidents. The consumer called the firm earlier this week.
The firm was not interested in filing a report, told the consumer that the product was not on recall and referred them to the CPSC. The consumer has not notified the retailer on. The consumer had the first incident occur in 2007 and occurring again last Sunday.
- Model
- SHU5302UC/
12 - Serial number
- FD8205020079
- Bought from
- Sears, Michigan
- Bought
- Mar 15, 2003
- Where
- Waterford, Michigan: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 20, 2012, sent to the company Mar 27, 2012, published by CPSC Apr 10, 2012
The product, in the report: Bosch Diswasher, stainless steel. Product is on the recall list.
I own a Bosch diswasher Model SHU43C05UC/14 Serial # 8306 03481. The unit caught on fire and did some damage to my house. This was a recalled item and I was never notified of the recall.
- Model
- SHU43C05UC/
14 - Serial number
- 830603481
- Bought from
- Mrs G’s
- Bought
- Mar 7, 2004
- Where
- Millstone TWP, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Age 23, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 17, 2012, sent to the company Mar 26, 2012, published by CPSC Apr 9, 2012
The product, in the report: Bosch dishwasher Shu3032uc/U12 on tag. White dishwasher
About 2 weeks ago we had some friends over the dishwasher was running I stepped into the kitchen to get some things and saw a small haze thru the air it smelled like something was burning. I called my husband and a friend came in they smelled it to we checked all over the house and the smell was coming from the dishwasher area. We turned the dishwasher off thinking the unit was done as it had not been drying the dishes completely it was in the house when we bought the home. I did not use it again until trying to yesterday. I tried to restart it to drain the water in the base but it would not turn on. So I drove to town and purchased a new dishwasher. Upon removing the bosch dishwasher the electric lines going in are burnt about 3 to 4 inches up. My husband went downstairs and did find the breaker was popped. Thank god, we were out of town for a weekend and if that breaker had not popped we could have lost our home and pets. Today I looked online for recall or issues and found some dishwashers had been recalled for the same problem. My model number is not on the list.
- Model
- SHU3032UC
- Serial number
- shu3032uc/
u12 FD8103 - Where
- Deer River, Minnesota: Home/
Apartment/ Condominium - Who was involved
- Age 38, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 9, 2012, sent to the company Mar 16, 2012, published by CPSC Mar 30, 2012
The product, in the report: Bosch dishwasher SHU9952, white
Bosch SHU 9952 UC12 dishwasher caught fire about a year ago; it was approximately eight years old. Active flames were shooting from the terminal box, smoke was coming from the top of the door around the control buttons, and the area of the door around the control module was extremely hot. The fire damaged plastic near the terminal box and part of the wooden kitchen cabinet.
I paid about $250 for the first repair visit during which the repairmen ONLY cleaned the ends of the wires and put on new wire nuts. They refused to dismantle the door to check the reason for the door cover being hot and smoke coming from top of door. Although the unit was properly wired to 12/2 wire and they did not ask for it to be changed, they insisted the wiring was faulty (I know, that’s contradictory and confusing).
The first use after their visit, the unit smoked again around the control buttons. I called Bosch and they said it must be a faulty control module, which they would pay to replace. The repairmen returned with the new module, installed it and promptly billed me for another visit (about $150 this time). After a number of phone calls that charge was cancelled.
The unit has performed well ever since. With the same wiring.
- Model
- SHU9952
- UPC
- unknown
- Serial number
- unknown
- Bought from
- unknown
- Bought
- Jan 1, 2002, about then
- Where
- McClellanville, South Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 62, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 6, 2012, sent to the company Mar 14, 2012, published by CPSC Mar 28, 2012
The product, in the report: Bosch Dishwasher
Bosch dishwasher SHX47A05UC /14 FD830900738
Small electrical fire while dishwasher was running. Produced a lot of smoke, but self-extinguished once power was removed. Bosch website indicates that this dishwasher is not subject to the recent recall.
- Model
- SHX47A05UC /
14 - Serial number
- FD830900738
- Bought from
- Gemini
- Where
- Mill Valley, Unspecified: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 11, 2012, sent to the company Feb 21, 2012, published by CPSC Mar 6, 2012
The product, in the report: Dishwasher
I have a Bosch SHV46C03UC FD 850100615 -- I see that Bosch has issued a recall for models very close to mine, but not including mine. From what I can tell on the internet, the problem with these models is a defective control panel that overheats and can cause fires. My control panel is exhibiting identical symptoms as the recalled models.
UPDATE AS OF 2/14/12: This link is to the CPSC recall for the similar Bosch dishwashers affected by the recall:http://cpsc.gov/cpscpub/prerel/prhtml09/09100.html The same control panel that is malfunctioning - overheating and causing fires - is also failing by way of overheating in our model. The solder on the circuit board has melted and there is evidence of scorching inside the plastic enclosure.
- Model
- SHV46C03UC/
21 - Serial number
- FD850100615
- Bought from
- Sears
- Bought
- Feb 1, 2005, about then
- Where
- Foster, Rhode Island: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 9, 2012, sent to the company Feb 16, 2012, published by CPSC Mar 9, 2012
The product, in the report: White Bosch Dishwasher
Our Bosch dishwasher started on fire while running. The dog alerted us, and we ran to the kitchen to find flames, sparks, horrible smells, and smoke streaming out of the dishwasher.
We called customer service, were transferred, transferred again, each time verifying that our dishwasher was under the recall.
Bosch gave us a service number and repairman contact information.
While waiting for the repairman, we did not use the dishwasher. Yet, it started on fire AGAIN, and on ITS OWN, on Christmas eve right before we headed to bed.
The repairman came out after waiting a long time for the part to be ordered. He said the damage was worse than he had seen before and that more parts were needed.
It has been 2 months now. The parts are still not in. Each company - the repairmen and Bosch - are blaming each other. The issue has yet to be resolved.
- Bought from
- Lowes
- Where
- Riegelsville, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Feb 8, 2012, sent to the company Feb 15, 2012, published by CPSC Mar 1, 2012
The product, in the report: Residential Dishwasher
We have a pair of fairly new (six months) Bosch model SHE5AL02UC dishwashers.
If you open the door while the washer is running, about one out of ten times you will be hit in the face (specifically in the eyes) with scalding hot, caustic soapy water. This happens when you open the door just as the upper spray arm is squirting water in the direction of the door.
Then is no lockout device to prevent the door from being opened while the washer is running.
- Model
- SHE5AL02UC
- Serial number
- FD900700256
- Bought from
- West Coast Appliances
- Bought
- Aug 17, 2011, about then
- Where
- Ashland, Oregon: Home/
Apartment/ Condominium - Who was involved
- Age 65, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Feb 7, 2012, sent to the company Feb 15, 2012, published by CPSC Mar 1, 2012
The product, in the report: Bosch Dishwasher Model SHE55M12UC
Bosch Dishwasher model SHE55M12UC. The terminal block left hand side connection to the black conductor melted, the wire insulation melted as well causing the 20 amp breaker to trip. The electrical supply wire to the dishwasher has been confirmed to be properly sized #12 AWG by a licensed Electrician. There are several of these compliants and Bosch’s answer is that the supply line is improperly sized to cover up a design issue. Bosch did issue a recall on certain models up to 2005 however my model/serial number was not cover in the recall and our dishwasher was purchased in 2010 so the problem still exists.
This could have easily have started a house fire and very well may have if the smell of melting burning plastic was left uninvestigated. I also spoke to an appliance repair person who said that his was a common problem with Bosch Dishwasher. I can not understand why there is no recall on this product at this time.
Do Not Risk Your Families Safety, Don’t Buy a Bosch !!!!!
- Model
- SHE55M12UC
- Bought
- Jan 1, 2010, about then
- Where
- Oxford, Connecticut: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 6, 2012, sent to the company Feb 14, 2012, published by CPSC Feb 29, 2012
The product, in the report: Bosch Dishwasher Model SHU43C serial#FD861101163
Dishwasher control module burned out physicaly burned plastic cover only damage to unit itself. I checked with Bosch about recall since this is a common problem and some models are involved in recall for this. However, Bosch said my Dishwasher was not covered by recall, that my serial number indicated that it was built after corrections/updated control modules. I had the same failure, just not a fire as a result. I was able to get a new module installed and it worked fine for about 2 months but now it is not cleaning, and when its started it sets to 199 minutes run time no matter which setting it is programed to.The original control unit ran 15 min. on rinse,60 min. on regular wash, and 90min. on pot scrub. This thing is definately got problems, and Bosch will not help with repairs or reimbursment.
- Model
- SHU43C
- Serial number
- D861101163
- Bought from
- Lowes Home Improvement
- Bought
- Jul 11, 2009, about then
- Where
- Maineville, Ohio: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 5, 2012, sent to the company Feb 13, 2012, published by CPSC Mar 5, 2012
The product, in the report: Bosch Dishwasher
I purchased a Bosch Dishwasher from Lowes. It has a small scratch on the front, so it was discounted. It was a cash and carry deal. I had it installed by a local installer that works for an appliance dealer. The first time I used it, it started sparking under the unit. I hit the breaker to turn off the electricity. Since I bought it “as is” from Lowes, they did not offer any compensation. I just read about the recall on my make and serial number dishwasher.
- Model
- SHU43C024C/
17 - UPC
- I don’t know
- Serial number
- FD8503 02202
- Bought from
- Lowes
- Where
- Dade City, Florida: Mobile/
Manufactured Home - Who was involved
- Age 69, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 1, 2012, sent to the company Feb 9, 2012, published by CPSC Mar 2, 2012
The product, in the report: dishwasher Bosch
kitchen dishwasher caught on fire due to internal wiring and circuit boards
- Model
- SHU9916UC/
UC11 - Serial number
- FD8201280153
- Bought from
- Coral Springs Appliance
- Where
- Coral Springs, Florida: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 29, 2012, sent to the company Feb 6, 2012, published by CPSC Feb 21, 2012
The product, in the report: Bosch Dishwaser SHU3307UC/U12
I have a Bosch dishwasher SHU3307UC/U12, FB8111200089. Last night while running a load of dishes, the control panel began popping, sparking and smoldering. We were home at the time of the incident, and immediately stopped the cycle, which discontinued the sparking. We closed the door and started the cycle again and the same set of incidents occurred. We discontinued use of the appliance. Today, we opened the panel and the control module had melted. I did a search online and found that the model is under voluntary recall. I am attempting to contact Bosch to have a service tech come out to replace the control board. Thank God we were home and able to stop the cycle, or I’m sure we would be dealing with a major loss.
- Model
- SHU3307UC/
U12 - Serial number
- FB8111200089
- Where
- Bloomington, Illinois: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 13, 2012, sent to the company Jan 23, 2012, published by CPSC Feb 6, 2012
The product, in the report: Bosch Dishwasher
I have a Bosch dishwasher model SHE56C06UC/22. This week while running the dishwasher I noticed a strong smell of burning wire insulation. The repairman yesterday informed me that there had been a recall of the Bosch dishwashers for that very problem. On checking he found that my dishwasher was not covered as per the serial number, FD8605 00080. Checking the CPSC website I confirmed that the information the repair technician received was correct.
Obviously the recall did not include all the dishwashers that had the problem. We purchased this dishwasher in November of 2006 according to the appliance store we got the unit from.
- Model
- SHE56C06UC/
22 - Serial number
- FD8605 00080
- Bought from
- Stabler’s A-1
- Bought
- Nov 1, 2006, about then
- Where
- Yolo, Unspecified: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Jan 10, 2012, sent to the company Jan 19, 2012, published by CPSC Feb 2, 2012
The product, in the report: dishwasher
Started the dishwasher and left the room, three minutes before dishwasher was to be finished, I walked into the kitchen and saw black smoke pouring out of the top of the dishwasher, I quickly opened the dishwasher door to stop the cycle. Smoke continued to pour out, I went to tell my husband that the dw was on fire, he came in and opened the dw access panel in the side wall and inspected for fire. Did not find any active fire, however, the smoke and smell of buring plastics had filled the house, We opened windows and exhaust hoods to clear out smoke and smell. [REDACTED] removed the controll board out of dishwasher to discover that it had been the source of the fire. He removed it from the house and placed it in the garage. We contacted Bosch on Monday, they informed us of the recall, however we have been getting a run around trying to get the dishwasher repaired. Don’t know if they are going to do something or if we will need to find another avenue to correct the problem.
- Model
- shu43c06uc/
14 - Serial number
- f08309 03451
- Bought from
- Home Depot, Iowa
- Where
- Vinton, Iowa: Home/
Apartment/ Condominium - Who was involved
- Age 53, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Jan 4, 2012, sent to the company Jan 12, 2012, published by CPSC Jan 27, 2012
The product, in the report: Bosch Dishwasher Model Number SHU43C05UC/17 Batch # FD840201365
Bosch Dishwasher number Bosch shu43c05uc/17 Batch #fd840201365 caught on fire after being loaded and turned on. Fire extinguisher had to be used to put out the kitchen fire. Fortunately, we were still awake and able to put out the fire. Normally, we would turn on the dishwasher just before we went to bed. If we had followed our normal procedure, the house would have burned down, and we would have perished. We immediately contacted the manufacturer’s representative, who gave us an “authorization number’ [REDACTED] and a number for a local repair facility. We contacted the repair facility the following day. They advised the “authorization number” allowed them to order a part to replace a defective part, but did not authorize them to make any repairs or to come look at the appliance. We contacted the manufacturer’s representative again, and they advised that the “authorization number” gave the local repair shop the necessary information to make a house-call to determine if the machine could be repaired or not. The manufacturer’s representative would not tell us what would be the resolution if the machine could not be repaired. It was obvious to us that the machine could not be repaired, due to the fire damage. The electrical smoke and offensive odor were permeating our house. We told the repair shop that we needed to get the damaged appliance out of our home, and they said that they would need to have the appliance in place in order to do their assessment of whether it could be repaired or not, but they would not be able to make a house call until a week later. So far we have had no satisfactory response from the manufacture’s representative nor their local repair shop. We have a nasty burned out appliance in our home, presenting a continued danger from fire and smoke with no offer of amelioration from the manufacturer. This was a high-end appliance from a supposedly high-end manufacturer.
- Model
- Bosch Dishwasher Model # SHU43C05UC/
17 Batch # FD840201 - UPC
- Bosch Dishwasher Mod
- Serial number
- #fd840201365
- Bought
- Jan 9, 2006, about then
- Where
- Spring, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 59, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 29, 2011, sent to the company Jan 31, 2012, published by CPSC Feb 14, 2012
The product, in the report: 24” Built-In Dishwasher Bosch SHE55M1UC Sold by: Sears Model #: SHE55M15UC KSN #: 1558261 Dishwasher Installation Kit Sold by: Sears Model #: SED1 KSN #: 1337891
I purchased a Bosch SHE55M1UC dishwasher at Sears, for which I paid Sears $150 for a professional installation, which was done on 12/24/2011.
The technician stated that the power cord supplied by Sears for Bosch dishwashers was unsafe, and needed to be replaced by a 14 gauge cord at an additional cost of $45 to me.
He provided a copy of an Email to Sears service providers that discussed the problem, although not the extra $45 charge. I photocopied and then scanned the letter, which I can provide.
The Sears contact for the safety issue, whose Email was blacked-out but legible in the Email that I copied, appears to be: [REDACTED]
I contacted Sears installation staff at 1 888 463 7924 and eventually spoke to a supervisor “(REDACTED]” who did not seem to know anything about the issue, but confirmed that she worked with [REDACTED], and asked for a scan of the above document, which I sent her at c5556ec@searshc.com.
I asked for Sears to confirm in writing that the replacement 14 gauge power cord is safe, and to refund the above charge, and have not yet received a reply.
On 12/26 the service technicians returned to fix an unrelated dishwasher leak involving the same unit, and they mentioned that they had installed four Bosch dishwashers with replacement power cords that morning.
I asked the lead technician if they had gone back to replace the power cords that they installed before the safety issue was identified, and he said that Sears had not issued a recall and that they had not replaced any cords.
I’m concerned that Sears has potentially installed thousands of Bosch dishwashers with incorrect or faulty power cords, that may have the potential to cause a fire, but may not be taking steps to correct the problems with previously installed dishwashers.
- Model
- #: SHE55M15UC
- Serial number
- #: 1558261
- Bought from
- Sears
- Bought
- Dec 20, 2011
- Where
- Oakland, California: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 24, 2011, sent to the company Jan 4, 2012, published by CPSC Jan 19, 2012
The product, in the report: Dishwasher, Bosch Model SHU33A02UC/14 S/N FD830300867
Our Bosch dishwasher caught fire while running. the control panel melted and burned, and filled the house with smoke and soot. three smoke detectors in the house went off, and I discovered the fire in time to extinguish the flames. The kitchen floor is ruined (burning plastic dripped on it) and the entire house and furniture has to be cleaned and deodorized.
- Model
- SHU33A02UC/
14 - Serial number
- FD830300867
- Bought from
- Charlotte Appliances
- Bought
- Oct 25, 2003
- Where
- Webster, New York: Home/
Apartment/ Condominium - Who was involved
- Age 60, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 15, 2011, sent to the company Dec 22, 2011, published by CPSC Jan 9, 2012
The product, in the report: Bosch Dishwasher
RE: Bosch dishwasher Model # SHX46A06UC /14; Serial # FD8307 00114
An electrical burning smell was coming from the bottom of the dishwasher. Smelled like melting plastic. Dishwasher stopped working. Appliance repair tech said wires in connector box were completely burned out. Cause unknown.
Repair Date: September 19, 2011 Cost of repair: $180.00.
- Model
- SHX46A06UC
- Serial number
- FD830700114
- Bought from
- Lowes
- Where
- Sterling, Virginia: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 14, 2011, sent to the company Dec 22, 2011, published by CPSC Jan 9, 2012
The product, in the report: BOSCH dishwasher
It would have been 30 min since the Dishwasher would have been switched on ( Bosch Model :SHE44C06UC/22 SL No# FD860401867)
I head pop and saw a bright spark and the dishwasher went dead.
- Model
- SHE44C06UC/
22 - Serial number
- FD860401867
- Where
- Woburn, Massachusetts: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand BOSCH, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 13, 2011, sent to the company Dec 20, 2011, published by CPSC Jan 5, 2012
The product, in the report: Bosch SHX33a Dishwasher
Dishwasher smelled of burned rubber or plastic about 6 months ago. In the last few weeks it has been running for an extremely long time - maybe 4-6 hours for a cycle. Did some online research and found a common problem of burned circuit boards for Bosch dishwashers. Opened the unit up and found wires melted into plastic parts. Opened up circuit board holder and found a burned solder joint on the board just like the rest. Unit is not part of the recall but had exact same problem as the recalled units.
- Model
- SHX33a05
- Bought from
- Standard TV, Oregon
- Bought
- Jul 6, 2006
- Where
- Portland, Oregon: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 29, 2011, sent to the company Dec 7, 2011, published by CPSC Dec 21, 2011
The product, in the report: Dishwasher, Built-in
On 11/29/2011, my wife had started a normal dishwasher run and gone into the bedroom. When she came out, the kitchen was in smoke and a fire was coming out of the front control panel. We were fortunate to be home to put out the fire as it would have burned the house down.
We found out after the incident, there was a recent article in the newspaper regarding Bosch Dishwasher fires - unfortunately we did not read it. We had not received any information regarding the recall.
- Model
- SHU43C02UC/
17 - Serial number
- FD840103470
- Where
- Austin, Texas: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 26, 2011, sent to the company Dec 5, 2011, published by CPSC Dec 19, 2011
The product, in the report: Bosch dishwasher SHU43C02UC/22.
I have a Bosch dishwasher that runs so hot I have to open my drawers around it to try to cool the area and countertop. (This doesn’t help.) The control panel died and I paid to have someone replace it (350.00) a couple years ago. A couple weeks ago I learned a friend’s kitchen caught fire when his Bosch dishwasher overheated. His house is gone and they are living out of a motel for the next several months. I checked out the report by CBS2 and I see others have replaced the control panel in lieu of the dishwasher (the companies, that is). I called Bosch. They said their dishwashers “run hot” and that is normal. Then when I said I plan to follow up, Bosch said, “oh, we cant tell you if yours is fine. You have to determine that” (paraphrasing). I did determine that! I called them and already my panel had to be replaced once. I am concerned there is a problem that Bosch is not owning up to. I think Bosch should look into a recall of all their dishwashers with control panel and heating problems. My serial no. is SHU43C02UC/22. They said it is not part of their current recall, but clearly there is a problem since it runs so hot and since the control panel had to be replaced once so far at my expense. This is not right. Consumers should not be left to handle and/or “diagnose” their own fire hazards. We do not have access to their database that lists known problems and serial numbers reporting problems.
*Consumer update: I want to specific that problem occurs in the POWER SCRUB PLUS mode. I run the dishwasher in the regular mode with the drawers open because I am afraid to use it in the other mode. (That is when it gets so hot that the countertops and cabinets heat up.)
- Serial number
- SHU43C02UC/
22 - Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch dishwasher, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 14, 2011, sent to the company Nov 22, 2011, published by CPSC Dec 7, 2011
The product, in the report: Bosch dishwasher model # SHU53A02UC/14
the control panel in my Bosch dishasher blew up.
- Model
- SHU53A02UC/
14 - Serial number
- 821100324
- Bought from
- Porier Appliance
- Bought
- Apr 30, 2003
- Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 11, 2011, sent to the company Nov 21, 2011, published by CPSC Dec 6, 2011
The product, in the report: Dishwasher
In the junction box of the Bosch SHU42L dishwasher one of the wires became exposed over time, the probable cause is the vibration caused the wires to wear away. I discovered the cause after using Google to search for burning smell Bosch dishwasher, other consumer had the same problem.
This site is what led me to discover the problem with the dishwasher. [REDACTED]
Photos of my dishwasher very similar to the website above, except I have a different model [REDACTED]
- Model
- SHU42L05UC
- Serial number
- 104100083435003291
- Bought from
- Western Appliance
- Bought
- Dec 26, 2004
- Where
- SARATOGA, California: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 5, 2011, sent to the company Nov 15, 2011, published by CPSC Nov 30, 2011
The product, in the report: Bosch Model 300 Dishwasher
I have a Bosch Model 300 diswasher. We were having problems with it and contacted Bosch. We were told about the recall on our Dishwasher and that a service technician would fix it. The diswasher was serviced and worked for about a year then we began having the same problems again. We contacted Bosch and again a technician came due to the recall. Now about a year after the second servicing of the dishasher, the problems are back. We contacted Bosch again, but were told our warranty is up and they offered no help. When I check the Bosch website, I see a note that the recall is indefinite. The recall also says to not use the dishwasher, since this problem can cause a fire. I’m just wondering how Bosch can walk away from the recall?
- Model
- 300/
SHU43C02UC/ 17 - Serial number
- FD8504 03653
- Bought from
- Sears, Iowa
- Bought
- Aug 1, 2006, about then
- Where
- Platteville, Wisconsin: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 1, 2011, sent to the company Nov 9, 2011, published by CPSC Nov 25, 2011
The product, in the report: Dishwasher, model number SHU33A06UC / 22
My dishwasher failed, apparently due to the inability of the unit to heat the water.
I extracted the controller board from the door interior and discovered that a portion of the board exhibits evidence of overheating. A through-hole pin solder solder connection appears to have melted away, and the board material in the vicinity appears blackened and charred.
I discovered at the Bosch home appliance website, and the CPSC webiste that earlier serial numbers of this model were affected by a safety recall referring to an overheated component and possible fire hazard.
I am compelled to file this report to alert about the possible need to expand the above recall, if applicable, or the need to open a new investigation.
- Model
- SHU33A06UC /
22 - Serial number
- FD8605 00271
- Bought from
- unknown
- Bought
- Jun 1, 2007, about then
- Where
- Los Altos, California: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 19, 2011, sent to the company Oct 27, 2011, published by CPSC Nov 10, 2011
The product, in the report: Bosch Dishwasher Model number SHU 3307UC/14 Serial number FD8208 000468
At 9 PM on 10/17/11 our Bosch dishwasher caught on fire at the control panel. Flames were over a foot high and melted the control panel and front of the dishwasher. We used a fire extinguisher to to put out the file and the Moorestown Fire Company responded. The Bosch dishwasher is: Model number SHU3307UC/14 Serial number FD8208 000468 Purchased around 2002.
- Model
- SHU3307UC/
14 - Serial number
- FD8208 000468
- Bought from
- ABC Discount Appliances
- Bought
- Oct 1, 2002, about then
- Where
- Moorestown, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 9, 2011, sent to the company Oct 18, 2011, published by CPSC Nov 1, 2011
The product, in the report: Dishwasher
Bosch SHE44C02UC/22 residential dishwasher stopped functioning.
Appeared to be a power problem, as +120VAC present at on/off switch, w/ open neutral. Accessed installer access point to check connections.
Noted installer used proper wire, 14AWG on a 15A circuit. Three wire nuts in use.
Residence circuit breaker DID NOT trip.
Neutral wire burned open, wire nut melted to bottom of box. Noted damage to wire nut on hot leg.
Noted the wire that is manufacturer supplied for powering the unit is undersized at 16AWG. (clearly marked on outer jacket). It appears that the installer/end user has NOT modified the internal wiring in any way, as all three legs of the circuit are the same make/type/size wire.
Several time over the lst few months we have smelled a burning smell when operating this appliance. We thought it was the hot wash water, or food inside the washer, but can see now if was this wire melting.
Posts on the web revealed others have noted the same problem.
Damaged wire and parts will be retained for 90 days, should CPSC desire they be submitted for evaluation.
- Model
- SHE44C02UC/
22 - Bought from
- ?, New Jersey
- Where
- Stockton, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 9, 2011, sent to the company Oct 18, 2011, published by CPSC Nov 1, 2011
The product, in the report: Bosch dishwasher http://www.bosch-home.com/us
Bosch Dishwasher Model SHE65P02UC After one year and 43 days of use, the dishwasher died mid-cycle, and wouldn’t turn on the next day. I opened up the junction box under the dishwasher, and the wires had burned and melted the plastic terminal strip. The black wire was burned and carmalized. There was black soot on the metal junction box.
- Model
- SHE65P02UC
- Serial number
- FD900600115
- Bought from
- Appliance Smart
- Bought
- Aug 10, 2011
- Where
- Eagan, Minnesota: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Sep 23, 2011, sent to the company Oct 3, 2011, published by CPSC Oct 18, 2011
The product, in the report: Dishwasher, Bosch, Black Front, Stainless tub
At about 2AM, the dishwasher front panel started burning internally producing a large amount of smoke. The smoke woke us up, but wasn’t enough to trigger the smoke detectors in the house. We couldn’t find the source of the fire and the house was getting smokier, so we called the fire department and evacuated. The fireman identified the source as the dishwasher and also mentioned that it was a recalled unit.
- Model
- SHU3306UC/
U12 - Serial number
- FD8104-10-0169
- Bought from
- Sears, California
- Bought
- Oct 1, 1998, about then
- Where
- Orangevale, California: Home/
Apartment/ Condominium - Who was involved
- Age 43, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 23, 2011, published by CPSC Sep 15, 2011
The product, in the report: Built in Dishwasher
Dishwasher shorted out - fried the power connections
- Model
- SHU53A05UC
- Serial number
- FD821201054
- Bought from
- Best Home Appliance
- Bought
- Mar 9, 2004, about then
- Where
- Scottsdale, Arizona: Home/
Apartment/ Condominium - Who was involved
- Age 55, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 18, 2011, published by CPSC Sep 12, 2011
The product, in the report: Bosch dishwasher SHU 5315 UC/14
Bosch dishwasher will not shut off- contines to run for hours. When I pulled machine out to unplug, I found that the back panel had bubbled- and partially melted- part of the wire plug was covered with melted plastic from the back panel. This could easily have started a fire. When I checked for recall numbers- there was an Cpsc issued in 2009 for different models for a fire hazard. According to Bosch- my unit # shu-5315 UC/14 was not included.
This is a real danger. Bosch wants me to pay $99 for a visit, plus $120 per hour plus parts.
- Model
- SHU 5315 UC/
14 - Serial number
- FD8209 00310
- Where
- Oakland, California: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 4, 2011, published by CPSC Sep 21, 2011
The product, in the report: Dishwasher
Consumer stated that while she was using the dishwasher for approximately two hours, it was on the drying cycle when her son alerted her that he smelled smoke, she discovered that there was flames emitting from the door handle and the control panel. Consumer had to use a fire extinquisher to put the flames out and called the fire department who advised that the control panel had malfunctioned and to call the company to see if it had been recalled. A fire report was filed.
Consumer stated that the front of the dishwasher was charred but the inside remained intact. There were no damages to the countertop or her cabinets.
Consumer experienced the same problems of Release #09-100.
8/1/11 Consumer contacted the manufacturer and was advised that a representative would be sent out to take pictures of the damaged dishwasher, but no one came.
- Model
- SHU4322UCX/
U12 - UPC
- n/
a - Serial number
- FD8014300508
- Bought from
- Walter’s Home Appliance, Michigan
- Bought
- Apr 2, 2001, about then
- Where
- livonia, Michigan: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 1, 2011, published by CPSC Aug 23, 2011
The product, in the report: Bosch Dishwasher
I have a Bosch dishwasher that is approx 4 years old. At 8pm on July 30th i heard a loud crackling sound coming from the kitchen - upon arriving in the kitchen found a large amount of smoke coming from the control panel area of the dishwasher. I immediately stopped the dishwasher to stop it and had to pull the front cover off to see the interior of the control panel. the entire inside of the control panel had burned and the exterior was starting to melt through.
I called Bosch and apparently the dishwasher is under recall for this problem. I bout the appliance through Sears and never had heard anything thing from either company regarding a recall or possible fire risk.
Had we been asleep or out of the home i hate to think what might have happened. Its pretty inexcusable that we were not notified about this potential problem.
- Bought from
- sears, Colorado
- Bought
- Aug 31, 2006, about then
- Where
- Steamboat Springs, Colorado: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jul 29, 2011, published by CPSC Aug 22, 2011
The product, in the report: Dishwasher
Bosch dishwasher model SHU 53A05 (s/n is on sticker that peeled away some time ago) caught on fire and flames and smoke coming out through control panel. Luckily we were at home and shut off the power to the unit.
- Model
- SHU 53A05
- Bought from
- ABCO Appliance sales, California
- Bought
- Jun 8, 2004
- Where
- South Lake Tahoe, California: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jul 15, 2011, published by CPSC Aug 5, 2011
The product, in the report: Bosch Dishwasher
Fire crews responded to a reported residential structure fire. Upon arrival, fire crews located smoke and flames coming from the dishwasher. Fire crews proceeded to extinguish the fire.
- Model
- SHU33A05UC/
17 - Where
- Carnegie, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Jul 9, 2011, published by CPSC Aug 1, 2011
The product, in the report: Bosch dishwasher
We have a Bosch dishwasher that is included in the 2009 recall. Though we sent our registration card in, we were never notified by Bosch. The dishwasher caught fire last week, and though all the wiring and control panel is blackened by the smoke and fire, Bosch wants to replace the board. The authorized repair service says they cannot get the part for at least 3 weeks as well. I’m furious. I normally start the dishwasher and go to bed, or start the dishwasher and leave the house. Luckily this time I was home. I walked outside after starting the dishwasher and returned 10 minutes later to find my kitchen filled with smoke, so much smoke that the glasses in my upper cupboards had to be re- washed. The smoke was coming from the dishwasher which was making a horrible popping and crackling noise. Not thinking I opened the dishwasher to turn it off and burned (not badly) my hand in the process.
So, first I want to report it, tho we were very lucky our home was not damaged. Second, I want to complain about Bosch not handling this correctly. They said I can have 200 dollars credit towards a new Bosch dishwasher or they can repair it. The dishwasher was $800 and it’s only 7 years old. It should have lasted 20 years. At the very least they should pro-rate the reimbursement. I also strongly believe that a dishwasher that caught fire should not be repaired. One quick search on the Internet will show you that, after repair, they are catching fire again.
Can you help us in any way?
- Model
- Shu43c06uc/
17 - Serial number
- FD8403 00675
- Bought from
- Queen city appliance, North Carolina
- Where
- Belmont, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 47, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Jun 24, 2011, published by CPSC Sep 7, 2011
The product, in the report: Bosch dishwasher, model number SHX46A05UC/14, serial number FD830100999, stainless steel front
Bosch SHX46A05UC/14 serial number FD830100999 dishwasher heater stopped working, exhibiting very long run time and lack of “Sanitized” indicator light. Troubleshooting revealed a burnt open solder joint in the control board.
This appears to be similar to the failure mechanism reported on a number of other Bosch dishwasher models that were manufactured during the same time period, and subject to a fire hazard safety recall as noted in the CPSC January 15 2009 Release # 09-100.
I question whether this is the same failure mode and therefore same safety concern. [REDACTED] and associated supervisor at Bosch dishwasher customer support were contacted on 6/24/11 with this question and indicated only that the subject model is not included in the recall, but were unable to provide any further details on the safety implications of this defect or whether this failure mode is in fact the same as that exhibited by the recalled models.
I seek to establish whether this unit is a fire hazard and requires remediation beyond simply resoldering the failed joint.
- Model
- SHX46A05UC/
14 - Serial number
- FD830100999
- Bought from
- Fletcher’s Appliance
- Bought
- Apr 10, 2003
- Where
- Merrimack, New Hampshire: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jun 5, 2011, published by CPSC Jun 27, 2011
The product, in the report: dishwasher
Bosch dishwasher Mod # SHE44C07UC/22 Ser # FD 860200162 Would not start on friday 06/03/2011 Removed lower panel found coating melted off wire going inside door panel and wire nut melted leaving only metal spring holding hot wires together. Removed outer door panel found 6 wires with coating melted off.
- Model
- SHE44C07UC/
22 - Serial number
- FD860200162
- Bought from
- Sears, Wisconsin
- Bought
- Feb 28, 2006
- Where
- Fall Creek, Wisconsin: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jun 3, 2011, published by CPSC Jun 24, 2011
The product, in the report: Bosch dishwasher
Overnight, the control panel on our Bosch dishwasher burnt out. There was a noticeable burning smell and char marks around the control panel.
- Model
- SHU43C02UC
- Serial number
- FD830100172
- Where
- Cincinnati, Unspecified: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 30, 2011, published by CPSC Jun 21, 2011
The product, in the report: BOSCH Dishwasher Model# SHX43C05UC / 43 Serial# FD870100284 Stainless Steel
About 15 minutes after starting the dishwasher, a Bosch SHX43C05UC / 43 with serial number FD870100284, I heard a popping sound and noticed the dishwasher stopped working.
I opened the front door and did not see any lights. I pulled the dishwasher out from the wall and inspected the back. There is a black hard plastic coating the dishwasher, and in a few locations, this black plastic had severely melted.
After I did some searches online, I found other people had a similar experience. I also noticed that there was a recall for a similar problem on other models, but not this one.
I would like to submit that something had shorted, or overheated in this dishwasher, in order for this damage to occur.
This dishwasher is on its own circuit and there does not seem to be any other power issues.
- Model
- SHX43C05UC /
43 - Serial number
- FD870100284
- Bought from
- Lowes, New Hampshire
- Bought
- May 15, 2006, about then
- Where
- Salisbury, New Hampshire: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand BOSCH, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 25, 2011, published by CPSC Jun 16, 2011
The product, in the report: Dishwasher
On Sunday May 22, we were running our Bosch SHU43C02UC/14 dishwasher (serial #FD8306 02184) when I heard a popping sound coming from it. When I investigated, plumes of black smoke was exiting from the control panel area. I immediately turned off the power from the front on/off pushbutton on the dishwasher and then turned off the power at the breaker. I was able to turn off power within 30 seconds of when I heard the popping noise. I am very concerned that 1) the dishwasher appeared to catch fire, 2) the breaker did not trip, 3) if I wasn’t sitting 15 feet away, my kitchen/house may have caught fire.
- Model
- SHU43C02UC/
14 - Serial number
- FD830602184
- Bought from
- Lowes, Ohio
- Bought
- Oct 1, 2004, about then
- Where
- Centerville, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 43, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 22, 2011, published by CPSC Jun 14, 2011
The product, in the report: Bosch Dishwasher SHE45M06UC150
Control module on Bosch SHE45M06UC dishwasher caught fire. The electrical fire burned out the control module, wiring harness, and motor of the dishwasher. Other than inhalation of noxious fumes, there was no bodily injury to me or further fire damage to my home related to the incident. Although several Bosch dishwashers have been recalled because of this fire hazard, this particular model is not currently listed on the recall list.
- Model
- SHE 45M06UC150
- Serial number
- FD 8812 00447
- Bought from
- Loew’s, Tennessee
- Bought
- Jan 31, 2009
- Where
- Winchester, Tennessee: Home/
Apartment/ Condominium - Who was involved
- Age 63, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 18, 2011, published by CPSC Jul 18, 2011
The product, in the report: Dishwasher
Consumer stated that while the dishwasher was in use he smelled smoke, he was able to turn it off and noticed that the electrical wiring had melted and there was black soot inside the unit. The unit is now inoperable.
4/27/11 Consumer contacted the manufacturer and was advised that the unit would electrical components would be replaced but the labour would be a cost to him. Consumer is experiencing similar problems of Release #09-100.
Consumer is concerned that this unit is fire hazard and should be recalled.
- Model
- SHE45M06UC/
53 - UPC
- n/
a - Serial number
- FD890500816
- Bought from
- Lowes, Texas
- Bought
- May 23, 2009
- Where
- Boerne, Texas: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.