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Bosch dishwashers

302 reports to CPSC, the latest made Oct 4, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 302reports to CPSC
  • Oct 4, 2026the latest report was made
  • May 11, 2011the earliest
  • 185with the company’s comments
Brand
Bosch
Maker
BSH HOME APPLIANCES CORPORATIONMakers, importers or sellers, as the reports name them
Product
DishwashersCPSC’s product type: Dishwashers (code 214), in Kitchen: Appliances
Other ways the reports write the brand (3)

“Bosch - Siemens”, “Bosch 500 series dishwasher” and “Bosch dishwasher”

By month

8 reports from November 2025 to October 2026; the most in May 2026, 2. 294 earlier reports, since May 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20261
July 20261
May 20262
April 20261
February 20261
December 20251
November 20251
June 20252
May 20252
April 20251
March 20251
January 20253
December 20241
November 20241
August 20242
July 20241
April 20241
March 20241
February 20241
January 20241
November 20232
October 20232
September 20233
August 20233
June 20232
April 20232
January 20232
December 20223
October 20223
September 20222
August 20221
July 20221
June 20222
May 20224
February 20223
January 20222
December 20212
November 20213
October 20214
September 20212
August 20214
July 20212
June 20211
May 20211
March 20211
January 20213
December 20201
November 20201
October 20201
September 20205
August 20202
July 20203
June 20202
May 20201
March 20201
February 20202
January 20205
December 20192
November 20193
October 20193
September 20191
August 20193
July 20191
June 20192
April 20191
March 20192
February 20191
January 20192
December 20181
November 20181
October 20181
September 20183
August 20184
July 20181
June 20182
April 20181
March 20182
February 20182
January 20181
December 20173
November 20175
October 20176
August 20172
July 20171
June 20171
May 20173
March 20171
February 20172
January 20171
December 20162
September 20161
August 20162
July 20162
May 20161
April 20163
February 20161
January 20162
December 20151
November 20151
October 20153
September 20151
August 20152
July 20151
May 20151
March 20152
February 20152
January 20151
December 20141
November 20142
October 20142
August 20141
July 20142
May 20141
April 20141
February 20141
December 20131
November 20131
October 20131
August 20133
June 20134
May 20132
March 20133
February 20133
January 20131
December 20121
November 20123
October 20121
September 20121
August 20121
July 20123
June 20123
May 20125
April 20123
March 20125
February 20127
January 20124
December 20115
November 20116
October 20113
September 20111
August 20114
July 20113
June 20113
May 20116

How badly anyone was hurt

  • Hospital admission 1 CPSC: Injury, Hospital Admission
  • Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • First aid 8 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 13 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 2 CPSC: Injury, Level of care not known
  • No one hurt 257 CPSC: Incident, No Injury
  • No incident, no one hurt 13 CPSC: No Incident, No Injury
  • Not said 6 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jun 1, 2020, sent to the company Jul 7, 2020, published by CPSC Jul 21, 2020

    The product, in the report: Bosch Diswhasher junction box.

    Bosch Dishwasher power cord caught fire.

    Serial number
    SHS863WD5N/01
    Where
    GREAT FALLS, Montana: Home/Apartment/Condominium
    Who was involved
    Age 37, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made May 23, 2020, sent to the company Jun 25, 2020, published by CPSC Jul 10, 2020

    The product, in the report: Bosch stainless steel dishwasher

    My Bosch dishwasher tripped its circuit breaker and stopped running. I called in a repairman. The power cord to the dishwasher burned out the junction between the power source and the power cord. The part is black and burned badly. I’m fortunate it didn’t start a fire.

    Model
    SHE53TF5UC/07
    Serial number
    FD9604
    Bought from
    Lowes, Georgia
    Bought
    May 28, 2016, about then
    Where
    Roswell, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  3. Hurt, no treatment

    Made Mar 26, 2020, sent to the company Apr 3, 2020, published by CPSC Apr 17, 2020

    The product, in the report: Bosch Dishwasher Model 44DB 500 Series 3 Rack

    Opening door of Bosch dishwasher. Spring broke and door fell on my tibia taking the skin off and bruising the bone and skin area, followed by a couple of instances where my wife and I dropped the door, hitting and bruising our thigh. We did adjust our usage and have not had another incident. Dishwasher is 6 and half years old.

    Model
    44DB 500 Series 3 Rack
    Serial number
    SHX68TL5UC
    Bought from
    Spencers
    Bought
    Dec 5, 2013
    Where
    scottsdale, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 73, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  4. Hurt, no treatment

    Made Feb 18, 2020, sent to the company Mar 18, 2020, published by CPSC Apr 1, 2020

    The product, in the report: Bosch Dishwasher Model SHV68T53UC

    2/13/20 overnight my Bosch dishwasher light panel went out and the cycle did not finish. I called the customer hot line and was referred to an authorized service company to schedule a service call. I was given no other advise other than is was likely the control panel modular. My husband reset the circuit breaker to be sure it was not just a loss of power. The light panel did not come back on. He thankfully turned off the circuit breaker because later when I put dishes away after hand washing I detect a smoky smell. I was not sure of the source. Today the service tech informed me that Bosch had a recall on some of their connector boxes and I would need them to replace that part for me. When I called the Bosch center back I was told that my unit was not included in the recall. Since this is an issue already involved with their products what must happen for this obviously common defect to be recalled. Did my house need to burn down?

    Model
    SHV68T53UC/07
    Serial number
    FD960200853
    Bought from
    Specialty Appliance
    Bought
    Jan 20, 2017
    Where
    Windsor, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 70, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  5. No one hurt

    Made Feb 1, 2020, sent to the company Mar 10, 2020, published by CPSC Mar 24, 2020

    The product, in the report: Bosch 800 series dishwasher, stainless steel

    I have a Bosch dishwasher, model number SHP68TL5UC/09 - FD97020008. On Jan 31, 2020 the electrical cord of the dishwasher malfunctioned, causing a small electrical fire under my sink. I quickly extinguished the flames with a fire extinguisher. There were no injuries. The dishwasher was not washing a load of dishes at the time, but the door was part way open because I had pulled something out of it, so the lights on the control panel were flashing. I checked the Bosch website, and there is a recall for other models of dishwasher that have this same problem. I’m thinking they need to expand their recall for this problem again.

    Model
    SHP68TL5UC/09
    Serial number
    FD97020008
    Where
    Modesto, California: Home/Apartment/Condominium
    Who was involved
    Age 52, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Jan 31, 2020, sent to the company Mar 11, 2020, published by CPSC Mar 25, 2020

    The product, in the report: Bosch Dishwasher Model # SHP65T Serial # 9409031302

    My husband and I have a Bosch dishwasher, that suddenly stopped working. We contacted Bosch customer service, who gave us the name of a Bosch approved service provider in our area ([REDACTED]) and we had that provider out. After looking at the dishwasher, [REDACTED] determined it was a faulty cord, and advised us this is an active recall issue in our exact dishwasher model. The cord was completely charred - THIS COULD HAVE STARTED A FIRE IN OUR HOME, AND IN FACT, OTHER MODELS WITH THIS ISSUE HAVE STARTED FIRES, HENCE THE RECALL. While the [REDACTED] service provider was still at our home, my husband and [REDACTED] again called the Bosch customer service, and they advised us our model’s serial number was outside of the recall, but we can still submit a claim if we provide purchase and service receipts. They emailed my husband with a list of items needed for such a claim and all such items were submitted. THIS EMAIL DOES NOT SAY PHOTOS OF THE DISHWASHER OR SERVICE ARE REQUIRED, NOR DID [REDACTED], THE BOSCH APPROVED SERVICE PROVIDER, KNOW ANYTHING ABOUT TAKING PHOTOS. I have this email and can provide it. As such, no photos were taken at the time of service. About a week later, we then received a call from Bosch customer service that we needed pictures of the cord prior to the service being done for this to be covered. Of course at this time, it was too late to get such photos, and their customer service denied our claim. This repair was half the cost of a new dishwasher. When asked, the customer service department would not even provide a written explanation of why our claim was denied, or even just a written statement that our claim was denied. Their recall has already been expanded once, and I believe it needs to be expanded again given our issue. This dishwasher could have killed me and my family, and Bosch is not even going to cover the cost of this repair. I’m so upset that this is happening, and even more upset to know that if this happened to us, there are other families that also likely have this issue and their homes could start on fire at any time due to this faulty cord from Bosch. - [REDACTED]

    Model
    SHP65T
    Serial number
    9409031302
    Bought from
    Grand Appliance & TV
    Bought
    Nov 4, 2014
    Where
    West Bend, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Jan 27, 2020, sent to the company Feb 21, 2020, published by CPSC Mar 6, 2020

    The product, in the report: I have a Bosch 24” Bar Handle Dishwasher Ascenta- Stainless steel Model # SHX3AR75UC. The bottom hinge is thick with black mold goo. I am sending a picture. It apparently does not get washed with the cycle. There is a black rubber flap covering the hinge and prevents the was cycle from cleaning it. I contacted Bosch and they said that I have to clean it. I think it’s a defective design and I would like a replacement.

    I have a Bosch 24” Bar Handle Dishwasher Ascenta- Stainless steel Model # SHX3AR75UC. The bottom hinge is thick with black mold goo. I am sending a picture. It apparently does not get washed with the cycle. There is a black rubber flap covering the hinge and prevents the was cycle from cleaning it. I contacted Bosch and they said that I have to clean it. I think it’s a defective design and I would like a replacement.

    Model
    # SHX3AR75UC
    Bought from
    Palumbo, New Jersey
    Bought
    Oct 17, 2016
    Where
    Spring Lake, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Jan 15, 2020, sent to the company Feb 20, 2020, published by CPSC Mar 5, 2020

    The product, in the report: Bosch home built in kitchen dishwasher

    single family dishwasher stopped working dec. 2019 had certified service tech come to check jan.2,2020 said washer had burned wiring and has replaced a lot of bosch washers with same problem contacted bosch and their response was it is not on their recall list.

    Model
    shpm65w52n/01
    Serial number
    fd970300307
    Bought from
    sears store
    Bought
    May 18, 2017, about then
    Where
    gladstone, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made Jan 3, 2020, sent to the company Feb 13, 2020, published by CPSC Feb 28, 2020

    The product, in the report: Please see the earlier description.

    I own a Bosch dishwasher that stopped working on 12/31/19. I contacted a repair technician and electrician. They diagnosed the problem as a faulty electrical cord to the dishwasher. They believe that the power cord overheated causing the contacts to break. Went I went online, I learned that Bosch had a CPSC ordered recall for exactly this issue. I contacted Bosch regarding the recall and was told that my unit was not covered because it was produced after January 2015. However, the unit was purchased and installed in 2014. The recall covers exactly my unit, and I believe their information on serial number and date of manufacture is wrong. When I explained the situation, they said they would not address or cover any repairs even though it is the same issue as the recall. While I intend to get this fixed privately, I am concerned that the scope of the recall may be too narrow and that someone could get injured or hurt under similar circumstances.

    Model number is SHX68T55UC/02 which is a covered model Serial number is 9407

    Model
    SHX68T55UC/02
    Serial number
    9407
    Bought from
    Tolson’s Appliance, Virginia
    Bought
    Jan 1, 2014, about then
    Where
    Warrenton, Virginia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made Jan 2, 2020, sent to the company Feb 13, 2020, published by CPSC Feb 28, 2020

    The product, in the report: Bosch Built-In Dishwasher

    We had a Bosch dishwasher (Model SHVM78W53N) installed in April 2018. In November 2019 it suddenly stopped working. We had the original installer come back and he discovered that a part in the dishwasher’s junction box had melted causing the dishwasher to stop working. There have been recalls for this same reason on similar Bosch dishwashers but we were informed by Bosch that our model was not included in the recall. I believe that this model of dishwasher also poses a fire hazard to the ones that have been recalled. Thankfully our dishwasher tripped the breaker but if it had not, a fire could have been the result. I have contacted Bosch and they are unconcerned about the potential hazard that their product could present even though other models have been recalled for this same problem.

    Model
    SHVM78W53N
    Bought from
    Plaza Electronics, Tennessee
    Where
    Chattanooga, Tennessee: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  11. No one hurt

    Made Dec 3, 2019, sent to the company Jan 23, 2020, published by CPSC Feb 6, 2020

    The product, in the report: dishwasher

    (12/02/2019) Consumer was having a new garbage disposal installed. The plumber had to pulled the dishwasher out to make the connection for the disposal. It was discovered that the dishwasher was burned on the left side of the unit.

    The consumer stated that there had been an previous issue with the dishwasher that had been corrected by Bosch. The unit would go into a cycle by itself.

    The consumer left message for the firm but have not received a response.

    Model
    SHX7PT55UC/07
    Serial number
    FD980500284
    Bought from
    Prestige Appliances, Georgia
    Bought
    Oct 6, 2016
    Where
    North Augusta, Georgia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  12. No one hurt

    Made Dec 2, 2019, sent to the company Dec 27, 2019, published by CPSC Jan 10, 2020

    The product, in the report: Bosch Dishwasher Model # SHEM63W55N/10

    Bosch Dishwasher power cord caught on fire. This model dishwasher is NOT covered under the recall. The model number is SHEM63W55N/10.

    Model
    SHEM63W55N/10
    Serial number
    FD980402890
    Bought from
    Best Buy, North Carolina
    Bought
    Apr 28, 2018, about then
    Where
    Raleigh, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  13. No one hurt

    Made Nov 13, 2019, sent to the company Dec 13, 2019, published by CPSC Dec 31, 2019

    The product, in the report: Bosch dishwasher with controls on the top. 3 racks (top for silverware), with stainless steel exterior.

    Wife went to use the Bosh Dishwasher on the afternoon 11/12/2019. It had run Monday night to completion that we could tell. On that Tuesday afternoon my wife noticed that the water was pooled in bottom of the dishwasher and that the control panel was dark. I investigated: 1. Sucked the water out of the bottom and checked the filter if it was clogged (was not) 2. Attempt to reset via ‘start’ button for 5 seconds produced no results 3. GFCI outlet nor main panel breaker had tripped (wet dry vacuum used same outlet as dishwasher normally is in without problem) 4. Unplug and plug back in had no results 5. (Left unplugged) and opened power cord to dishwasher junction box. The middle junction was blackened in places where the load, neutral and ground wires are connected. The neutral wire was completely melted and no longer connected.

    Nobody was injured during the incident.

    Only the junction box was damaged that we can tell. We are awaiting a technician to some diagnose the problem further per a call into Bosch. At this time we are not certain of the cause or if the dishwasher itself has any other damage or what caused this.

    The plug in cord per the label is 14 gauge. The junction box label requires 14/3 or 12/3 wiring.

    Called Bosch on 11/12/2019 and found out about a similar recall for power extension cords but was told our model was not in any active recalls.

    Dishwasher was installed in March 8, 2017 and has worked fine since then.

    Model
    SHP65TL5UC/09
    Serial number
    FD961101714
    Bought from
    Alber Lee Appliances, Washington
    Bought
    Mar 8, 2017, about then
    Where
    Seattle, Washington: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  14. No one hurt

    Made Nov 11, 2019, sent to the company Dec 16, 2019, published by CPSC Jan 1, 2020

    The product, in the report: BOSCH Dishwasher

    Dishwasher was running a normal cycle when a hot plastic smell was noticed followed by abnormal sounds similar to using an ice dispenser. Following shortly was a bright flash that was visible down a hallway and in a separate room. An inspection of what was happening revealed smoke pouring out of the dishwasher, sizzling and popping noises emanating from the appliance, and the segmented display flashing intermittent random lights.

    Manually securing the circuit breaker stopped the smoke and the appliance self-extinguished.

    Model
    SHU43C05UC/17
    Serial number
    FD840500303
    Where
    Carnation, Washington: Home/Apartment/Condominium
    Who was involved
    Age 29, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand BOSCH, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  15. No one hurt

    Made Nov 1, 2019, sent to the company Nov 19, 2019, published by CPSC Dec 4, 2019

    The product, in the report: Bosch Integra series dishwasher 18” width, stainless steel finish

    Dishwasher Power cord caught fire

    Model
    SPX5ES55UC/07
    UPC
    00039
    Serial number
    FD9205
    Bought from
    Appliances Connection
    Bought
    Dec 20, 2012, about then
    Where
    BOSTON, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 57, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  16. No one hurt

    Made Oct 15, 2019, sent to the company Nov 12, 2019, published by CPSC Nov 26, 2019

    The product, in the report: Bosch Dishwasher Model #SHX68T55UC/02 Our dishwasher model in on the recall list but our particular serial number (FD9601) is not. The power cord overheated, nearly causing a fire in my house. When the dishwasher stopped working, I opened the power cord box under the sink, and it was burnt and sparking. I immediately shut off the breaker, and contacted Bosch. The have been very difficult to deal with, first saying it wasn’t covered, then agreeing to send a technician to look at it. The technician said it was the same issue he had seen with other Bosch dishwashers, and he sent a report to Bosch. After several days not hearing back, we contacted Bosch and they told us that their records say we didn’t want any assistance from them. When we told them that was incorrect, they re-issued the claim.; Today we called them for a status update, and they said since we didn’t send the original receipt they would not honor the repair. We have sent them a copy of the original receipt , and have now had to start the process all over again. This product has a known defect, and Bosch is dragging their feet on correcting the problem. I ask that you look into expanding the recall to our serial number range, so Bosch will take responsibility for this defective part.

    Bosch Dishwasher Model #SHX68T55UC/02

    Our dishwasher model in on the recall list but our particular serial number (FD9601) is not.

    The power cord overheated, nearly causing a fire in my house. When the dishwasher stopped working, I opened the power cord box under the sink, and it was burnt and sparking. I immediately shut off the breaker, and contacted Bosch. The have been very difficult to deal with, first saying it wasn’t covered, then agreeing to send a technician to look at it. The technician said it was the same issue he had seen with other Bosch dishwashers, and he sent a report to Bosch. After several days not hearing back, we contacted Bosch and they told us that their records say we didn’t want any assistance from them. When we told them that was incorrect, they re-issued the claim.; Today we called them for a status update, and they said since we didn’t send the original receipt they would not honor the repair. We have sent them a copy of the original receipt , and have now had to start the process all over again. This product has a known defect, and Bosch is dragging their feet on correcting the problem. I ask that you look into expanding the recall to our serial number range, so Bosch will take responsibility for this defective part.

    Model
    SHX68T55UC/02
    Serial number
    FD9601
    Bought from
    PC Richard and Son, New Jersey
    Bought
    Jan 17, 2016
    Where
    Stewartsville, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  17. No one hurt

    Made Oct 7, 2019, sent to the company Oct 25, 2019, published by CPSC Nov 8, 2019

    The product, in the report: Bosch dishwasher, model #SHU3302UC/U06

    My Bosch dishwasher caught on fire tonight after running for about 15 minutes into the wash cycle. Very luckily we were home, smelled something burning, and ran to the kitchen to see flames shooting out of the upper right corner of the dishwasher. We were able to stop it from running and cut the power to the circuit. I am trying to determine if this is one of the models Bosch recalled, but on their website, the recall that addresses models made between May 1999 to July 1995 doesn’t link to anything.

    Model
    SHU3302UC/U06
    Serial number
    FD7907
    Where
    Auburn Hills, Michigan: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  18. No one hurt

    Made Oct 6, 2019, sent to the company Oct 25, 2019, published by CPSC Nov 8, 2019

    The product, in the report: Bosch dishwasher model number SHU43C05UC/17

    Bosch dishwasher model SHU43C05UC installed in 2004. Machine was running through wash cycles when area behind cycle selection buttons on front of machine apparently shorted out and caused a fire. I turned off the electricity and the fire continued to burn and grow. Tried to blow out the fire with breath, When that didn’t work tried to smother fire with a wet cloth. When that didn’t kill the fire I had to use a dry chemical fire extinguisher to put out the fire. The selection buttons and the surrounding plastic enclosure were melted and burned. The flames went up and under the wood counter base. Had we not been near the dishwasher the flames would have ignited the counter and then the wood cabinets on both sides resulting in a major fire.

    Model
    Bosch
    UPC
    unknown
    Serial number
    SHU43C05UC/17
    Where
    SUN PRAIRIE, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  19. No one hurt

    Made Sep 23, 2019, sent to the company Oct 18, 2019, published by CPSC Nov 1, 2019

    The product, in the report: dishwasher

    Two washes before a catastrophic failure, Bosch dishwasher was emitting a faint metallic smell that I thought was something on the heating element. It went away at the end of the cycle, so I forgot to check between washes. While the dishwasher was running on 9/21/19, we heard two loud pops and went to see what was amiss. There were no lights on the unit (should have been running at that time), and there was a distinct burning smell. I opened the cabinet where the electrical connection was and discovered that the wire going to the junction box was scorched and a fitting at the top of the box was askew. When I put my hand on the junction box, it was very hot, so I pulled the breaker. It eventually cooled off, but we slept with a fire extinguisher next to our bed that night.

    Model
    shpm78w55n/10
    Serial number
    fd980101401
    Bought from
    Best Buy
    Bought
    Oct 21, 2017, about then
    Where
    Decatur, Georgia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  20. Not said

    Made Aug 27, 2019, sent to the company Sep 4, 2019, published by CPSC Sep 18, 2019

    The product, in the report: Bosch Dishwasher: Model Number: SHPM98W75N/10. S/N FD980601298

    I went to turn on my Bosch Dishwasher and discovered that the ON/OFF button was not functional. I disassembled the the power cord junction box and discovered that the power lines connecting the dishwasher were burnt through. This incident could have started an electrical fire.

    I contacted Bosch Customer service and explained the situation. The Bosch Service representative put me on hold to check if my model and serial number were on the recall list for power cord failures. It was not.

    The Model number is SHPM98W75N/10. The serial number is FD980601298.

    This unit should be on the Bosch Power Cord recall list.

    Model
    SHPM98W75N/10
    Serial number
    FD980601298
    Bought from
    Sears
    Bought
    Aug 20, 2018
    Where
    Idaho Falls, Idaho: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Unspecified
  21. No one hurt

    Made Aug 23, 2019, sent to the company Sep 3, 2019, published by CPSC Sep 17, 2019

    The product, in the report: Dishwasher

    Bosch dishwasher caught fire during use. Looked like it began inside the junction box were the power cord goes into the dishwasher. Burnt connectors and insulation, melted plastic. Model SHX46A05UC SN FD8302 00970

    Model
    SHX46A05UC /14
    Serial number
    FD830200970
    Bought from
    Came with home
    Where
    Tracy, California: Home/Apartment/Condominium
    Who was involved
    Age 61, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  22. No one hurt

    Made Aug 1, 2019, sent to the company Aug 14, 2019, published by CPSC Aug 28, 2019

    The product, in the report: Bosch Dishwasher Bosch SHX3AR72UC/22 FD9601 00403

    On 7/25/2019 my Bosch Dishwasher stopped working. The week prior to the dishwasher stopping, we smelled a burning odor every time we ran the dishwasher. At the time we thought it was something inside the dishwasher. However, after checking various things I took the cover off the electrical box (on the bottom of the dishwasher) and found that all the wires and some of the parts inside the box had either completely melted or became charred to the point where it is no longer possible to use. This is the second time that this has happened (I filed a report the first time).

    Model
    SHX3AR72UC/22
    Serial number
    FD9601 00403
    Bought from
    Lowes
    Bought
    May 23, 2016
    Where
    Attleborough Falls, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  23. No one hurt

    Made Jul 31, 2019, sent to the company Aug 14, 2019, published by CPSC Aug 28, 2019

    The product, in the report: Bosch dishwasher power junction box connections failed.

    White and black wire connectors on Bosch dishwasher (SHP65TTL5UC/07, SN FD960600421) junction box failed (black fitting showed signs of melting). I had previously been sent recall notices, but was told my model number fell outside of the recall.

    Model
    SHP65TL5UC/07
    Serial number
    FD960600421
    Bought from
    Metro Appliance
    Bought
    Jul 21, 2016, about then
    Where
    Edmond, Oklahoma: Home/Apartment/Condominium
    Who was involved
    Age 36, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  24. First aid

    Made Jun 5, 2019, sent to the company Jul 10, 2019, published by CPSC Jul 24, 2019

    The product, in the report: dishwasher

    (06/03/2019) The consumer stated that he heard two loud noises. He went to check and discovered that the noises came from the dishwasher which was not in use at the time. When he opened the door to see what happened, the door was so heavy that it fell on the lower part of his right leg causing a bruise and laceration.

    The consumer stated that the next morning, his wife opened the door to place something in the dishwasher and the same thing happened to her. The door fell on her right leg at the knee. She also received a bruise. The consumer thinks that she forgot that there was a problem with the door.

    The consumer stated that the plastic piece that holds the spring and the spring broke causing the door to fall when opened.

    No professional medical attention was required for either of them. Applied [REDACTED]+ [REDACTED] for 7-8 days.

    (06/04/2019)The consumer contacted the firm and was advised that the product was not under warranty. The consumer was advised to call repair service.

    Model
    SHX68T55UC/02
    Serial number
    FD931002825
    Bought from
    goedekers.com
    Bought
    Jan 25, 2014
    Where
    San Jose, California: Home/Apartment/Condominium
    Who was involved
    Age 70, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  25. No one hurt

    Made Jun 4, 2019, sent to the company Jul 16, 2019, published by CPSC Jul 30, 2019

    The product, in the report: Bosch Dishwasher - not currently in the recall range but absolutely should be!

    My Bosch dishwasher stopped working this past week. I called Bosch and my unit was not part of their recall. My model # is SHX7PT55UC/07 and FD9507 - they said it was out of range. I had their recommended appliance company come and do a repair today and sure enough the power cord and junction box needed to be replaced. The cord. junction box where completed fried as if there had been a fire in the box and the box was partially melted. This model should absolutely be part of the recall. I am happy to send a picture as this clearly was a fire hazard and poses a real risk to others with the same model and range of appliance.

    Model
    SHX7PT55UC/07
    Serial number
    FD9507 00408
    Bought from
    Appliance Store
    Bought
    Jun 1, 2016
    Where
    Del Mar, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  26. No one hurt

    Made Apr 24, 2019, sent to the company May 2, 2019, published by CPSC May 16, 2019

    The product, in the report: Bosch Dishwasher

    Bosch dishwasher caught fire two days ago. it’s newer than the recall date timeframe that Bosch has previously issued for these dishwashers...not part of the previous recall of electrical junction boxes because of fire hazard. Scorched the plastic case pretty badly. hot enough/long enough of arcing that it melted the interior plastic of the junction box...which is quite thick. Wire coverings melted, wires scorched, the box interior basically burnt up. this model should be part of the scope of the recall. they’ve got an admitted problem with their junction boxes and my kitchen is evidence that the problem is not fixed.

    Model
    SHP53T55UC/09
    Serial number
    960900113
    Where
    Chicago, Illinois: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  27. No one hurt

    Made Mar 24, 2019, sent to the company Apr 3, 2019, published by CPSC Apr 17, 2019

    The product, in the report: Bosch Dishwasher Stainless front Other codes on label S9G5B 10504008370101450 7 1-800-944-2904 U Listed 76X6 Dishwasher E103022 ETL Verified 9902358 NSF Residential 120 V 12.0 A 60 H

    Dishwasher was washing a load of pre-rinsed dishes. Came with house when we bought it in 2012. Caught on fire at control panel and was shooting sparks like a welder. Flames a few feet high. Plastic control panel and inside of front door on washer melted and caught fire. Counter top caught fire. Hardwood floor caught fire from dripping plastic on fire.

    Model
    SHE44C05UC / 20
    Serial number
    FD8504 01450
    Where
    Cincinnati, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  28. No one hurt

    Made Mar 8, 2019, sent to the company Mar 26, 2019, published by CPSC Apr 9, 2019

    The product, in the report: Bosch dishwasher model: SHU33A05UC, SERIAL:920200207. Purchase date is 6-1-05 at Tautfest in Weatherford, OK

    The Bosch dishwasher was purchased on 6-1-05 from [REDACTED]. On 3-5-19 the front control panel caught on fire. it was a good thing we were home. Flames were 12 to 16 inches high. We got the fire out thank goodness! I then heard of this recall. How can you remburse us for damages? Thank you so much.

    Model
    SHU33A05UC
    Serial number
    920200207
    Bought from
    TAUTFEST
    Bought
    Mar 8, 2019
    Where
    Weatherford, Oklahoma: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  29. No one hurt

    Made Feb 6, 2019, sent to the company Mar 8, 2019, published by CPSC Mar 22, 2019

    The product, in the report: Bosch Dishwasher Model Number SHPM78W56N/01 FD970900010

    Woke up the morning of the 4th of February and noticed my Bosch dishwasher did not run. It was showing an E27 code meaning there is insufficient power. After some research, I located the power cord which leads to the terminal block behind my base cabinets. I noticed a burning smell and removed the junction box cover and noticed that the Bosch Terminal block had burned. Thankfully, it did not start a fire. Contacted Bosch and they stated that my model is not on the recall notice. I have the following Model #SHPM78W56N/01 | FD970900010. Bosch has scheduled a Bosch certified technician to inspect. We will see what they decide, but this model should be including on the same recall notices for their dishwashers. It has all the same symptoms as their current recalls concerning the power cord.

    Model
    SHPM78W56N/01 | FD970900010
    Serial number
    SN6AP5B
    Bought from
    Best Buy, Maryland
    Bought
    Sep 29, 2017
    Where
    Woodstock, Maryland: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  30. No one hurt

    Made Jan 28, 2019, sent to the company Feb 12, 2019, published by CPSC Feb 28, 2019

    The product, in the report: Dishwasher

    Dishwasher power cord overheated and burnt out under normal use

    Model
    SHE53TF5UC
    Serial number
    FD940800448
    Bought from
    Lowes, Texas
    Bought
    Oct 14, 2014
    Where
    SAN ANTONIO, United States: Home/Apartment/Condominium
    Who was involved
    Age 57, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  31. No one hurt

    Made Jan 16, 2019, sent to the company Feb 14, 2019, published by CPSC Mar 4, 2019

    The product, in the report: Dishwasher

    I saw smoke coming from under my Bosch dishwasher while working in the kitchen and immediately went to the garage and threw the circuit breaker. When I took off the cover to the electrical hookup panel on the bottom right side of the dishwasher , the wire nuts and wires were burned and disintegrated. We have had this dishwasher for approx 13 years . When I went to CPSC I found the model and serial number were part of a recall which we never received a notice of.

    Model
    SHU43C02UC/17
    Serial number
    FD850303672
    Bought from
    Lowes, Florida
    Bought
    Jan 2, 2006, about then
    Where
    Marco Island, Florida: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  32. No one hurt

    Made Dec 3, 2018, sent to the company Feb 5, 2019, published by CPSC Feb 21, 2019

    The product, in the report: Bosch dishwasher

    Dishwasher stopped working. In the course of trouble shooting power cord was unplugged and replugged back in. Shower of sparks emitted causing a fire. Cord quickly pulled out. Outlet and plug/cord charred.

    Model
    SHX46A05UC/46
    Serial number
    FD870300944
    Bought from
    House of Louis
    Bought
    Apr 12, 2007
    Where
    San Francisco, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  33. No one hurt

    Made Nov 18, 2018, sent to the company Feb 8, 2019, published by CPSC Feb 26, 2019

    The product, in the report: Bosch Dishwasher Model SHX65T55UC/02 serial FD950300169

    We had turned on our dishwasher after Sunday morning breakfast. Near lunch time, the dishwasher had stopped running, and we thought it had completed the cycle. There were no panel lights, and the basin inside was still full of water. I checked and found that the circuit breaker had tripped, and reset the breaker, but still no indicator lights on the dishwasher control panel. Troubleshooting led to finding that a fire had occurred in the OEM electrical connection box under our sink.

    Dishwasher is a Bosch SHX65T55UC/02, serial FD950300169. We were very close in number to recalls involving the cord, but were outside of the affected serial number range. We contacted Bosch and they sent a technician out at their cost, and Bosch determined “improper installation” by Sears (where we bought the dishwasher and installation).

    As an electrical engineer, this is a terrible design, and we were fortunate to not only be home at the time, but also that our circuit breaker did its job in interrupting the fault in progress.

    Model
    SHX65T55UC/02
    Serial number
    FD950300169
    Bought from
    Sears
    Bought
    May 2, 2016, about then
    Where
    Gibsonia, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  34. No one hurt

    Made Oct 10, 2018, sent to the company Nov 8, 2018, published by CPSC Dec 3, 2018

    The product, in the report: Bosch dishwasher series 800

    Bosch dishwasher less than 3 years old. Stopped working. When checking the wiring under the sink, I found the wires in the supplied Bosch terminal box to be burned. Bosch has had many recalls for this very problem, but they say my unit is outside the recall!

    Bought from
    Sears, Illinois
    Bought
    Sep 11, 2015
    Where
    Oak park, Illinois: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  35. No one hurt

    Made Sep 29, 2018, sent to the company Oct 10, 2018, published by CPSC Oct 24, 2018

    The product, in the report: Bosch Dishwasher shp68t55uc

    Junction box on Bosc Dishwasher model shp68t55uc caught fire and melted connections. Seems similar to issue with this recall, but model not included on list.

    https://www.cpsc.gov/Recalls/2018/BSH-Home-Appliances-Expands-Recall-of-Dishwashers

    Model
    shp68t55uc
    Bought from
    Lowes
    Bought
    Jun 2, 2016, about then
    Where
    Highland, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  36. First aid

    Made Sep 27, 2018, sent to the company Oct 18, 2018, published by CPSC Nov 1, 2018

    The product, in the report: Bosch Dishwasher

    Product was turned on for about 1 hour and was in the drying cycle.

    Caller says that there was smoke and flames coming from the product around 10:30pm. Husband attempted to open the door and burned his finger in the process. (Wife provided medical treatment). Once the door was open the product was still on and would not stop running. Caller says that she had to trip the breaker in order to get the product to stop. The fire stopped when the breaker was tripped and the product was turned off.

    Callers house was filled with smoke and the fire department had to come place fans all over the house to help with the smoke inside of the home. Caller believes this product is a fire hazard.

    Model
    SHU3326UC
    Serial number
    FD8010
    Bought from
    Came with home when moved in., North Carolina
    Bought
    Sep 1, 2015, about then
    Where
    Raleigh, North Carolina: Unspecified
    Who was involved
    Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  37. No one hurt

    Made Sep 6, 2018, sent to the company Sep 14, 2018, published by CPSC Sep 28, 2018

    The product, in the report: White Bosch Dishwasher

    We bought a Bosch dishwasher in 2015. Last month it started displaying a E09 code. We found out that it was for a control board, (under warranty) or heating element, (not under warranty). We continued to use the dishwasher, even though it didn’t dry the dishes. We contacted Bosch and they indicated the control board or the heater/motor assembly were faulty. A Bosch authorized repair service came out and replaced the control board and said it was fixed. We ran the dishwasher and the code returned. We opted not to replace the heater due to the expense and were going to buy a replacement. In the meantime, we still used the dishwasher and dried the dishes by hand. On August 27th, 2018, we ran the dishwasher right before bed and opted to leave the door open for the dishes to dry. Upon opening the door, we started hearing electrical arcing and popping noises. Being an electrician and recognizing what the noise was I immediately unplugged the appliance. I contacted Bosch on August 28th by email have and yet to hear anything back. My concern is that with a stainless steel tub and an electrical short, this could have caused a fatal shock. Either that or if we hadn’t heard it, there is a good possibility of the short causing a fire. This needs to be addressed before someone gets injured or killed. The model number is SHE68T52UC/02 The number under it is FD93090007 Sincerely, [REDACTED]

    Model
    SHE68T52UC/02
    Serial number
    FD93090007
    Bought from
    Lowes, California
    Bought
    May 14, 2015
    Where
    San Jose, United States: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  38. No one hurt

    Made Aug 25, 2018, sent to the company Sep 24, 2018, published by CPSC Oct 9, 2018

    The product, in the report: Bosch Dishwasher

    I responded a recall notice for my Bosch Dishwasher Model # SHE53TFUC/02 with serial number FD940500098. The recall was related to power cords overheating and posing a potential fire hazard. The person I spoke to said my model was not affected even though my model number was included in recall but my serial # range was 2 numbers off. I then believed my dishwasher was safe to operate.

    The Serial # Range for the recall was FD9209 - 9403. My serial number began with FD9405.

    Recently my dishwasher stopped working. I pulled the dishwasher from the cabinet and inspected the power cord. I discovered the wire connectors in the junction box on the power cord had severely overheated and melted the insulation and burnt the wiring. I looked up photos on the internet related to this power cord issue. The photos I saw were identical to what happened to my power cord.

    I tried to respond to the recall this morning to the website on the recall notice. The site still states that my serial number is not affected.

    What recourse do I have?

    Model
    SHE53TFUC/02
    Serial number
    FD940500098
    Bought from
    LOWES, Texas
    Bought
    Aug 20, 2014, about then
    Where
    Porter, Texas: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  39. No one hurt

    Made Aug 11, 2018, sent to the company Aug 17, 2018, published by CPSC Aug 31, 2018

    The product, in the report: BOSH DISHWASHER SN FD970100284 MODEL SHP65TL6UC/09

    Bosch Dishwasher modelshp65tl6UC/09 SN FD970100284 SUFFERED A WIRING FIRE IN THE CORD BETWEEN THE DISHWASHER AND THE POWER SOURCE WITHIN THE CONNECTION BOX ON THE TERMINAL BLOCK. THIS HAPPENED AS THE DISHWASHER WAS IN THE PROCESS OF WASHING DISHES. Please note the serial number on this washer is outside the range of the published defective SNs of 9208 - 9403..

    Model
    SHP65TL6UC/09
    Serial number
    FD970100284
    Bought from
    A H NAHAS, Pennsylvania
    Bought
    Feb 22, 2017
    Where
    Aliquippa, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  40. No one hurt

    Made Aug 6, 2018, sent to the company Aug 13, 2018, published by CPSC Aug 27, 2018

    The product, in the report: Stainless steel 24” dishwasher

    Dishwasher power cord caught fire and burned out the terminal connector. Bosch Model SHX45P05UC/60 FD900500094.

    Model
    BOSCH SHX45P05UC/60
    Serial number
    FD900500094
    Bought from
    Sears, Illinois
    Bought
    Aug 1, 2011, about then
    Where
    Gurnee, Illinois: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand BOSCH, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  41. No one hurt

    Made Aug 4, 2018, sent to the company Sep 10, 2018, published by CPSC Sep 24, 2018

    The product, in the report: Bosch dishwasher SHE68T52UC/02

    June 1 dishwasher stops working. Flashing error code indicates a problem with the internal board. We call company, are told to contact authorized service. Authorized service comes out June 6 and says board is fried also tells us about a recall on power cord and recall on board. I call manufacturer again and they insist our model is not covered by recall. They will not send a new part. Service tech returns June 13 and June 18 trying to replace parts that manufacturer error code says are malfunctioning. Says there’s a voltage issue in the board. Cannot determine problem. Recommends we buy a new appliance. A second call to Bosch about this issue results in being told they are sorry, but our dishwasher isn’t covered under the recall, despite this incident fitting all the recall descriptors. We purchase a new dishwasher, same manufacturer, and go to install it with the same plug (per manufacturer recommendation). Dishwasher flashes voltage error code. Utility company comes out to check voltage from main to house; everything is fine. Tech comes out and determines that original cord was fried, likely causing issue in original appliance, and preventing brand new one from working. New cord is installed and works fine.

    Model
    SHE68T52UC
    Bought from
    Lowes
    Bought
    Oct 21, 2014
    Where
    Halethorpe, Maryland: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  42. No one hurt

    Made Jul 20, 2018, sent to the company Aug 22, 2018, published by CPSC Sep 6, 2018

    The product, in the report: Bosch dishwasher Model #SHP65TL5UC/09

    My Bosch Dishwasher was NOT included in the updated recall, but it overheated and melted the switch/junction box it is connected to under the sink. Bosch denies it has to do with the dishwasher, but my electrician says the braided wiring from the dishwasher power cord was to blame.

    The current recall needs to be looked at and expanded again. I’m not the only one that has experienced this issue if you look at people’s comments on CR’s article on the issue: https://www.consumerreports.org/dishwashers/maker-bosch-expands-dishwasher-recall/

    Model
    SHP65TL5UC/09
    Serial number
    FD961100812
    Bought from
    Hagadorns
    Bought
    Dec 15, 2016
    Where
    Ft. Mitchell, Kentucky: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  43. No one hurt

    Made Jun 18, 2018, sent to the company Jun 26, 2018, published by CPSC Jul 11, 2018

    The product, in the report: Bosch 24” stainless steel dishwasher

    I have a Bosch dishwasher. This was one of the dishwashers that was previously recalled. I had the recall work completed, which involved a cord replacement. On June 3rd, while the dishwasher was running, the lights flashed and there was a burning smell and the dishwasher stopped working. Since the dishwasher was over eight years old, I figured the control panel had died and the dishwasher had reached the end of its effective lifespan. On June 4th purchased another Bosch dishwasher. When I had the dishwasher installed on June 15th, the installer was going to use the existing cord. I asked the installer to use the cord that came with the new unit and when the installer removed the old cord, the inside of the box, supplied as a recall replacement, was burned. The contacts were totally burned/melted and it looked as though the unit had been on fire. The installer stated that he had never seen another dishwasher junction box that had looked that bad.

    Model
    SHE68E05UC/01
    Serial number
    FD 8912 00003
    Bought from
    Appliance Northwest
    Bought
    Mar 8, 2010
    Where
    Puyallup, Washington: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  44. No one hurt

    Made Jun 11, 2018, sent to the company Aug 22, 2018, published by CPSC Sep 6, 2018

    The product, in the report: Bosch Dishwasher - model SHX68T56UC

    I purchased a Bosch dishwasher in 2016 and required a repair in July 2017. The required repair (electrical junction box issue) was very similiar to issues covered in the Bosch product recall in a similiar model. In fact, my serial number (FD950200192) was the serial range just outside the recall (recall range [REDACTED]). The recall states “The dishwasher power cord can overheat and catch fire” - I have pictures showing the idetical issue with my dishwasher. I contacted BSH on several occasions and my claims were rejected.

    Model
    BOSCH
    Serial number
    FD950200192
    Bought from
    SEARS, Maryland
    Bought
    Jun 1, 2016
    Where
    MILLERSVILLE, Maryland: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand BOSCH, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  45. No one hurt

    Made Apr 13, 2018, sent to the company Oct 30, 2018, published by CPSC Nov 14, 2018

    The product, in the report: Bosch dishwasher SHX68T55uc/07

    Dishwasher power cord heated up and melted

    Model
    shx68t55uc/07
    Serial number
    fd960302453
    Bought from
    lowes
    Bought
    Apr 4, 2016, about then
    Where
    Mill Valley, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  46. No one hurt

    Made Mar 19, 2018, sent to the company Jul 13, 2018, published by CPSC Aug 3, 2018

    The product, in the report: Bosch Ascenta dishwasher

    My Bosch Ascenta dishwasher plug caught on fire destroying the dishwasher and my home wiring, which resulted in my having to have an electrician come out and replace my home wiring. The plug to the dishwasher was literally melted into the electrical outlet and it took two men to remove it. If I had not been home and smelled smoke I am certain the fire would not have been contained to the dishwasher and wiring. I thought the house wiring caused the fire since the dishwasher was only two years old. It was out of warranty so I knew Bosch would tell me sorry, it’s too late. If I had known the dishwasher caused the fire I certainly would have contacted Bosch. I smelled smoke once before the actual fire that destroyed the machine and saw smoke coming from the dishwasher. I turned the dishwasher off and called a repairman. He could find nothing wrong with the dishwasher and acted like it was only steam coming from the machine and not smoke. I read about the recall making me realize that it was not my home wiring at fault. I called and spoke with a Bosch rep and she had the gall to tell me that my machine was not one of the ones affected! If so, then why did the plug catch fire and burn up the dishwasher and home wiring? The dishwasher was hauled off when I replaced it with another brand. I did not find out until I received the January, 2018 issue of Consumer Reports that Bosch dishwashers were being recalled due to the exact problem I experienced.

    [REDACTED]

    Model
    SHX3AR75UC/10
    Serial number
    FD930300415
    Bought from
    Best Buy
    Bought
    May 11, 2013
    Where
    Fort Smith, Arkansas: Home/Apartment/Condominium
    Who was involved
    Age 60, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  47. No one hurt

    Made Mar 6, 2018, sent to the company Apr 17, 2018, published by CPSC May 1, 2018

    The product, in the report: Bosch dishwasher model SHP65T56UC/01, FD941200651

    I own a Bosch dishwasher, model numberSHP65T56UC/01, FD941200651. On Friday 3/2/18 the dishwasher stopped working completely as it was receiving no power. On Sunday 3/4 we pulled it out to find that the junction box and connecting wires were black and charred. They had clearly burnt up. We were very fortunate that this didn’t ignite an actual fire in the house. Upon researching online I came across the recall notice for Bosch (https://www.cpsc.gov/Recalls/2018/BSH-Home-Appliances-Expands-Recall-of-Dishwasher) but my serial number range (9412) is slightly outside the stated recall range (which only extends to 9403. This recall clearly needs to be expand to later models.

    Model
    SHP65T56UC/01, FD941200651
    Bought from
    Best Buy
    Bought
    Mar 15, 2015, about then
    Where
    Pflugerville, Texas: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  48. No one hurt

    Made Feb 8, 2018, sent to the company May 11, 2018, published by CPSC May 25, 2018

    The product, in the report: Bosch diswasher

    Our Bosch dishwasher’s power went out, went online, saw the recall; dishwasher was not one of the recalls. Called for a repairman. The power cord at the Bosch junction box burned out. This appears to be the same problem the recalled dishwashers are experiencing. The repairman agreed. I have a blown out parts.

    Model
    SHX68TL5UC/02
    Serial number
    FD940700013
    Bought from
    Al’s Appliance, California
    Bought
    Jul 13, 2016
    Where
    San Francisco, California: Home/Apartment/Condominium
    Who was involved
    Age 65, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  49. No one hurt

    Made Feb 2, 2018, sent to the company May 11, 2018, published by CPSC May 25, 2018

    The product, in the report: Bosch built-in dishwasher, model SHV4303UC/U12, serial # FD8010. Please note that this model was NOT on the recall list, but exhibited the same issue with the power cord burning.

    I was running a standard load of dishes and smelled burning electricals. I stopped the dishwasher, examined the electrical plug and saw that part of it had melted and was black. There was no active fire, thank goodness!

    I have not used the not used the dishwasher since that incident.cident.

    Model
    SHV4303UC/U12
    UPC
    180131
    Serial number
    FD8010
    Bought from
    Pacific Sales, California
    Where
    Altadena, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  50. No one hurt

    Made Jan 25, 2018, sent to the company Oct 30, 2018, published by CPSC Nov 14, 2018

    The product, in the report: White built-in dishwasher.

    I purchased new Bosch dishwasher model SHE3AR72UC/22 from Best Buy this January of 2018. The wiring through my wall for the old one (which I also installed myself in the mid ‘80s) has only two wires (line and neutral). I decided to ignore the grounding warnings and connected the two wires to the screws on the machine that are plainly marked L and N. I noticed later that when I grabbed my stainless steel sink and touched the washer at the same time I was feeling a slight electric buzz so I decide that I should ground it just to be safe. I did not kill the breaker for this. I was surprised that when I touched the attached wire to ground there were sparks and I could be lightly shocked having skin between the ground and the end of the wire. Something’s not right. After some consideration, I decided to switch the L and N wires so that they are connected to what should be the wrong screws as they are labeled. Now, even without the ground wire connected, there is no shock between the sink and machine, and there is also no sparking or juice at the ground when I do connect it. My point is that if a responsible person made all these connections with the power off before turning it on, he or she would not know that there was a constant feed of electricity flowing to ground which is a short but not enough to trip a breaker. I believe that many of the recalled dishwashers with overheating cords causing fires may have the same reversed connections that I found on this new machine which isn’t even included in any recall yet. I cannot find anywhere that this is a known cause of these fires.

    Model
    SHE3AR72UC/22
    Serial number
    FD971002861
    Bought from
    Best Buy, Colorado
    Bought
    Jan 6, 2018
    Where
    Lakewood, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 64, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  51. No one hurt

    Made Dec 22, 2017, sent to the company Jan 30, 2018, published by CPSC Feb 13, 2018

    The product, in the report: Bosch dishwasher model SHU3306UX/14.

    Bosch dishwasher model SHU3306UX/14 running. Wire nut for the common (white) wire melted inside the junction box where the power cable connects to the dishwasher.

    Model
    SHU3306UX/14
    Serial number
    FD 8210 00457
    Bought from
    Sears
    Bought
    Nov 6, 2002
    Where
    Petaluma, California: Home/Apartment/Condominium
    Who was involved
    Age 63, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  52. No one hurt

    Made Dec 8, 2017, sent to the company Feb 1, 2018, published by CPSC Feb 15, 2018

    The product, in the report: Bosch SHP65T55UC/02 FD9411 04841

    Bosch model SHP65T55UC/02 FD9411 04841 Purchased January 23, 2015.

    Starting in August, 2017, the dishwasher has continued to trip the circuit breaker whenever I use it. I stopped using the appliance. Had a repairman check the unit, but he did not find a problem. Replaced the circuit breaker on 12/2/2017. Started the appliance 12/6/2017 and it ran for about 10 minutes, before the circuit breaker tripped again. Reset breaker and started the appliance on 12/7/2017. Appliance ran for 10 minutes and then tripped the breaker.

    Checked the power cord from its exit from the module, to its connection to the dishwasher, to see if it was warm, but it felt normal. However the junction box was quite hot to the touch. Is this related to the overheating power cord? According to BSH Home Appliances Corporation, my unit is not part of the recall

    Model
    Bosch SHP65T55UC/02
    Serial number
    FD9411
    Bought from
    Appliance Connection, New York
    Bought
    Jan 23, 2015
    Where
    Mitchellville, Maryland: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  53. No one hurt

    Made Dec 5, 2017, sent to the company Dec 13, 2017, published by CPSC Dec 28, 2017

    The product, in the report: Diswasher Bosch Dishwasher, stainless steel Appliance Model No. - shu53a05uc Appliance Serial No. - 830200074 Appliance Purchase Date - 2003

    My Bosch diswasher was running a cycle and caught on fire. Our smoke detector woke us up from sleep, and we were able to put out the fire with a fire extinguisher.

    Model
    shu53a05uc
    Serial number
    shu53a05uc
    Bought from
    Unknown
    Bought
    Jan 1, 2003, about then
    Where
    Berkeley, California: Home/Apartment/Condominium
    Who was involved
    Age 47, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  54. Emergency room

    Made Nov 22, 2017, sent to the company Dec 1, 2017, published by CPSC Dec 15, 2017

    The product, in the report: Dishwasher

    The dishwasher door was open and down and I was standing along side of the top edge. I leaned forward and reached for a dishtowel on the counter and the top of the door tore my leg open through my corduroy pants. It was a big triangular flap cut. It bled immediately and I had to put pressure on it and get to the emergency room.

    Model
    SHP65TL5UC/09 FD970101704
    Serial number
    107010274923017046
    Bought from
    Fredericks Appliance
    Bought
    Nov 2, 2016, about then
    Where
    Sammamish, Washington: Home/Apartment/Condominium
    Who was involved
    Age 67, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  55. No one hurt

    Made Nov 15, 2017, sent to the company Jan 30, 2018, published by CPSC Feb 13, 2018

    The product, in the report: Bosch dishwasher

    I have a Bosch dishwasher : Model SHX68T55UC/02 Manuf Code FD940402444

    This dishwasher is NOT included in the current recall. Purchased 7/2014. Has been in use since then. 2 days ago a strong melting plastic smell came from the cabinet next to the dishwasher. The dishwasher came with a power cord that allows connection hardwired to an in-house electrical line. 3 wires black/white/green. All still connected properly. The white wire insulation has melted away, and the connection point is blackened. Only on the white wire. Green and black appear normal. Photos available. I noticed online information about the recall, so i contacted Bosch. They noted that my dishwasher was not included in the current recall. The said they would contact their local certified installer, and the cost would “likely” be free. waiting on call from installer to fix.

    Model
    800 series
    UPC
    FD940402444
    Serial number
    shx68t55uc/02
    Bought from
    Sears, Oregon
    Bought
    Jul 6, 2014
    Where
    Durham, Oregon: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  56. No one hurt

    Made Nov 15, 2017, sent to the company Nov 22, 2017, published by CPSC Dec 7, 2017

    The product, in the report: Dishwasher

    Dishwasher caught on fire when running. Lots of smoke. Front control panel erupted in flames.

    Model
    SHU43C06UC17
    Serial number
    840200064
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  57. Hurt, no treatment

    Made Nov 9, 2017, sent to the company Nov 21, 2017, published by CPSC Dec 6, 2017

    The product, in the report: Bosch dishwasher, white finish

    Dishwasher power cord caught fire. On Nov. 17, 2017, I started the dishwasher with a moderate load on the “delicate” cycle.. After approximately 20 minutes, I began to smell a strange chemical odor in another part of the house (upstairs, in a bedroom). I went around sniffing, trying to discover the source of the mysterious odor. I followed the scent downstairs to the kitchen. It smelled like burning plastic, but I couldn’t see any smoke. The smoke detector did not activate. I traced the odor to the dishwasher, which was still running. I stopped the cycle by opening the dishwasher door. The smell was not very strong inside the dishwasher but outside of it toward the floor. By that time my head was pounding and the smoke smell had increased. I opened windows for fresh air, and waited next to the dishwasher with a fire extinguisher. The smell gradually dissipated but not completely until the next day. Several hours later, my husband pulled the machine from the cavity and removed the lower panel. He found a damaged power cord which had burned at the point where the junction box combines the cord to the machine wiring. He replaced the cord with a new one purchased from Home Depot, and scraped away most of the burned bits. Although the dishwasher works now, we will not use it unless we are in the same room so that we can take action in case of another fire

    Model
    SHX46B
    Serial number
    FD8304 00276
    Where
    Fallbrook, California: Home/Apartment/Condominium
    Who was involved
    Age 56, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  58. No one hurt

    Made Nov 6, 2017, sent to the company Feb 1, 2018, published by CPSC Feb 15, 2018

    The product, in the report: chrome front dishwasher

    Wiring harness caught on fire.

    Model
    300 series silence plus #fd920500904
    Serial number
    she43r55uc/64
    Bought from
    colony home
    Bought
    Jul 12, 2012, about then
    Where
    North Vancouver, Canada: Home/Apartment/Condominium
    Who was involved
    Age 67, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  59. Hurt, no treatment

    Made Oct 30, 2017, sent to the company Nov 14, 2017, published by CPSC Nov 29, 2017

    The product, in the report: Bosch dishwasher model shu43c07uc/14 bisque in color

    Running dishwasher at 8:30 am on 10/23/2017. Electrical fire started in wiring on the lower right side of the washer door. Destroyed dishwasher, burned kitchen cabinets and cracked granite counter from the excessive heat. This was a Bosch shu43c07uc/14 model that was purchased in 2003. Was also subject to a fire hazard recall in 2009. We had the washer supposedly fixed relative to the recall at that time but the unit went up in flames on 10/23/2017.

    Model
    shu43c07uc/14
    Serial number
    fd830300678
    Bought from
    Barons appliances, New Hampshire
    Bought
    Apr 15, 2003
    Where
    Wilmington, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 64, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  60. No one hurt

    Made Oct 30, 2017, sent to the company Feb 1, 2018, published by CPSC Feb 15, 2018

    The product, in the report: Dishwasher.

    Bosch dishwasher is getting extremly hot on the inside. The plastic rods and dividers are burnt to the point of turning black.

    Model
    SHE3AR56UC/07
    Serial number
    FD910503940
    Bought from
    Lowes, Wisconsin
    Bought
    Sep 10, 2012
    Where
    pewaukee, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 74, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  61. No one hurt

    Made Oct 30, 2017, sent to the company Dec 1, 2017, published by CPSC Dec 15, 2017

    The product, in the report: White Bosch dishwasher model #SHX3AR72UC/22. FD9601 00403

    I bought a Bosch dishwasher and about 6 months after we had it, it stopped working. Upon inspection I realized that the electrical cord had burnt up on the ends, severing the connection. I had to clip off the burnt section of wires and reconnect. I saw that there is a recall for over heating power cords on Bosch dishwashers at www.boschdishpowercord.com but my model is not listed in the recall. I am concerned that my dishwasher has the same problem as the other recalled models and is a fire hazard waiting to happen. My model # is SHX3AR72UC/22.

    Model
    SHX3AR72UC/22
    Bought from
    Lowes
    Bought
    May 13, 2016
    Where
    North Attleboro, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  62. No one hurt

    Made Oct 26, 2017, sent to the company Feb 1, 2018, published by CPSC Feb 15, 2018

    The product, in the report: Bosch Dishwasher

    Our dishwasher power cord overheated and melted the connector last year. The model is on the recall list but not the serial number range. The model is SHE68T55UC/03. The serial number is FD941200442. It is a Bosch dishwasher. It was installed 2/8/2015.

    Model
    SHE68T55UC/03
    Serial number
    FD941200442
    Bought from
    Sears
    Bought
    Feb 5, 2015
    Where
    Waukesha, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  63. No one hurt

    Made Oct 24, 2017, sent to the company Feb 1, 2018, published by CPSC Feb 15, 2018

    The product, in the report: Bosch dishwasher - SHX65T55UC/07 Serial 950800591

    Power cord/junction box has burnt up - nearly causing a fire

    Model
    SHX65T55UC/07
    Serial number
    950800591
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  64. No one hurt

    Made Oct 10, 2017, sent to the company Oct 18, 2017, published by CPSC Nov 1, 2017

    The product, in the report: It is a white Bosch 500 Series dishwasher, model number SHP 65T52UC / 0 7

    While using our two year old Bosch 500 series dishwasher the electrical junction box provided started on fire. Luckily it popped the circuit breaker and we were home and able to contain the situation. Did some research online and found that Bosch has a recall on these boxes but not for my particular model. Found numerous examples for my model that we’re having the same problem. In almost all examples it is the common white wire in the connections that start the connection box on fire. I contacted Bosch they agreed to have someone come out and diagnose the problem at their cost but all repairs for the dishwasher would be at my cost. They contend that the junction box is not part of the dishwasher it is part of the installation, even though they provide the connection box with their dishwasher.

    Model
    SHP65T52UC/07
    Serial number
    FD950900173
    Bought from
    Best Buy, Minnesota
    Bought
    Sep 9, 2015
    Where
    saint francis, Minnesota: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch 500 series dishwasher, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  65. No one hurt

    Made Aug 10, 2017, sent to the company Aug 30, 2017, published by CPSC Sep 15, 2017

    The product, in the report: bosch 800 series stainless stel dishwasher

    Smelled electrical burning coming from the area around our Bosch dishwasher. Looked in the cabinet adjacent to it to try and locate the source. Located Bosch Junction box for the dishwasher. That is where the smell was coming from. The wires going into the box were black from heat and had soot on them. Called Bosch. They told us to call Service Care and they would pay for the diagnostic charge. Service care came out and opened the box. It was badly burned inside. Could have caught our house on fire. Service care said it would be an additional 251.00 to repair and Bosch would not pay it that we would have to. Sent email to Bosch with a picture of the box. Bosch said it was due to a faulty installation. Called Sears where we bought the unit and paid for them to install it. They sent the installer out who had done the installation. He said the following in writing: Upon inspection I found a burnt connection where the common wire connects inside the junction box. When I removed the wires on the factory installed side of the box the metal connector block for the hot wire was loose and slid out of the plastic block. When I disconnected the wires from the house side they were all tight. There was obviously a breach of the plastic between the hot and common wire inside the block where the connection was made. this could only be a fault of the factory or parts from the factory. The photos taken show the faulty connection between the hot and common connection block that happened over a period of time. A hole was burned between the hot and common wire in the plastic wall inside the connection block. It was the result of the metal block that connects the hot wire not being secure in the plastic block.

    I sent this information to Bosch as well. To date I have not received a response from them. My wife called them on August 9th. They said it was a faulty installation by the installation person. There are many instances of this same thing happening to others. We are still trying to pursue this with Bosch and Sears (installer).

    Model
    SHX68T55UC/02
    Serial number
    FD950202489
    Bought from
    Sears
    Where
    Vestavia Hills, Alabama: Home/Apartment/Condominium
    Who was involved
    Age 63, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  66. No one hurt

    Made Aug 2, 2017, sent to the company Sep 12, 2017, published by CPSC Sep 26, 2017

    The product, in the report: Dishwasher

    The consumer indicates that the junction box provided by the factory melted due to a fire while the dishwasher was in use. The consumer was not in his home at the time of the fire however when he troubleshot the unit, it indicated the problem described.

    The consumer contacted the Manufacturer and explained the situation. The representative he spoke to informed him that his specific unit is not included in a recall however because they had received several complaints for dishwashers not affected by recalls, they would repair his unit free of charge.

    The consumer states that the dishwasher is used three to four times per week. The consumer plans on keeping his unit for at least the next thirty days in case an investigation ensues.

    Model
    SHP65T55UC/02
    Serial number
    FD940503450
    Bought from
    Sears, Vermont
    Bought
    Sep 15, 2014, about then
    Where
    Chittenden, Vermont: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  67. No one hurt

    Made Jul 6, 2017, sent to the company Sep 28, 2017, published by CPSC Oct 13, 2017

    The product, in the report: Dishwasher No. Caller doesn’t want to argue with a company that judging from previous recalls that did not fix the problem, is not consumer friendly. The dishwasher, halfway through its cycle, released the most foul, toxic smell, like burning rubber or chemicals. Caller left the kitchen area after opening windows and doors. She went online and found scores of complaints from alarmed consumers. They all had similar experiences: strong chemical odors. Sending their kids out of the kitchen. One man said the smell was driving him nuts. He bought a brand new, high end product, and the company suggested he pour vinegar in the dishwasher each time he used it. One woman shared how a Sears Salesman suggested she buy the most expensive model and maybe the smell would go away over time. All consumer did was google Bosh and sticky smell. Perhaps you can find out: what exactly is Bitumen? Caller read online that it is a chemical that is related to the chemical in asphalt. She knows nothing about tar and asphalt, but she is hopeful you do. Caller wishes she kept her old stainless steel dishwasher. It was noisy, but never had any problems. Apparently there are no Bitumen-free dishwashers being manufactured. Besides being noxious, is Bitumen carcinogenic? She hopes to hear back from you, if possible because I won’t stop until I have the answers. You have consumers out there who are being sold products that have no business being on the market. As one man posted, with humor “I’d rather have a noisy dishwasher than one that is trying to kill me.” Is bitumen what is used to make these dishwashers so silent? And what is ‘outgassing’? Are these fumes toxic as well as noxious? Caller took one whiff and it made her want to throw up. Thank you for your attention to this matter. [REDACTED]

    Caller is reporting that her dishwasher is emanating a toxic odor which she feels is unsafe. She would like to return it to the company. She stated that she has never experienced anything like this in all her years purchasing dishwashers.

    Caller feels that this odor might get into her utensils and cause health effects.

    The manufacturer was not contacted as yet.

    Model
    she863wf5n/01
    Serial number
    fd970503768
    Bought from
    Lowes, Texas
    Bought
    Jul 5, 2017
    Where
    Elgon, Texas: Unspecified
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  68. No one hurt

    Made Jun 8, 2017, sent to the company Aug 15, 2017, published by CPSC Aug 29, 2017

    The product, in the report: Model: Bosch Super Silence 42dBA Model # SHX7ER55UC/50 Serial# SD6P5B013010266999017697

    On June 7th, Commerce Fire was dispatched to [REDACTED], for a residential structure fire, with fire behind dishwasher. Upon arrival, occupants had evacuated and were outside, light smoke showing from [REDACTED] side of home blowing to the south. Two fire fighters made entry into home with a co2 extinguisher and found smoke through out home. Dish washer in kitchen had been pulled out from under counter top and flames and smoke coming out of rear of dishwasher. Fire fighters used extinguisher and extinguished flames. A PPV fan was placed at front door to ventilate, main breaker to electrical panel was turned off, water supply was turned off at dishwasher, and then dishwasher was removed from home and placed on the back deck. Ventilation continued and a thermal imaging camera was used to verify fire had not extended to other areas. Fire Marshal arrived and took photos for report. Female homeowner stated she was home using the dishwasher when smoke began to appear. She moved the dishwasher away from the wall and began to see flames, called 911, evacuated her and her children from the residence and shut the front door on the way outside. She stated she had been smelling an electrical smell off and on from dishwasher for the last couple weeks. She stated her Husband checked it and didn’t believe there was any issues. Fire and heat damage to attached cabinets and part of wood floor. After ventilation was complete FD cleared the scene without incident.

    Model: Bosch Super Silence 42dBA Model # SHX7ER55UC/50 Serial# SD6P5B013010266999017697

    Model
    Model # SHX7ER55UC/50
    Serial number
    Serial# SD6P5B013010266999017697
    Where
    Commerce Township, Michigan: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  69. No one hurt

    Made May 6, 2017, sent to the company Jul 13, 2017, published by CPSC Jul 27, 2017

    The product, in the report: SHP65T52UC/07 dishwasher

    Our less than year old Bosch dish washer has had complete electrical failure twice. This offurance the technician found that the Bosch supplied power junction box from home power to the dishwasher had bunt up to the point of deforming the box and charring the buss strip. This is obviously a fire hazard and a similar problem to their previous recall.

    Model
    Shp65t52uc/07
    Bought from
    Best buy
    Bought
    Jul 1, 2016
    Where
    Irmo, South Carolina: Home/Apartment/Condominium
    Who was involved
    Age 53, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  70. No one hurt

    Made May 5, 2017, sent to the company Jul 13, 2017, published by CPSC Jul 27, 2017

    The product, in the report: Bosch SHX7ER55UC/44 dishwasher, S/N 9109, P/C 00581

    I have a Bosch SHX7ER55UC/44 dishwasher, S/N 9109, P/C 00581. The unit was subject to a recall for the power cord, and Bosch previously sent a technician (from Mr. Appliance, Epping NH, “[REDACTED]”) out to replace the cord set (on 8 December 2015). The technician applied a green “R” sticker on the top edge of the door and on the cover of the junction box. The (no cost) invoice stated “Replaced power cord kit per Bosch recall unit tested ok” and under material listed the part “Power Cord - 12010137 – BSH”. The unit had been working without issue since. This morning (5 May 2017) it was noticed that dishes were wet, and the unit had not fully drained from a cycle started last night. It was then noticed that the unit would not turn on. This evening, I pulled the unit out from under the counter, unplugged the power cord from the unit, and checked for voltage. There was 123V from the hot to ground, but only 3V from the hot to neutral. I turned off the circuit breaker, and opened the power cord junction box. The terminal in the power cord junction box (which the Bosch-authorized Mr Appliance technician had previously worked on) had clear evidence of overheating. The insulation was melted off the neutral on the line side, part of the plastic terminal was melted, there was char inside the box, and odor of electrical fire. While the hot and ground were firmly attached, the neutral on the line side had some play in what was left of the terminal. Had the wire not loosened enough to create the power loss to the unit, a catastrophic fire could have resulted.

    Model
    SHX7ER55UC/44
    Serial number
    FD 9109
    Bought from
    State Street Discount
    Where
    Nottingham, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Age 1, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  71. No one hurt

    Made May 4, 2017, sent to the company Jul 25, 2017, published by CPSC Aug 8, 2017

    The product, in the report: Bosch Dishwasher

    On Sunday, April 23, I was at home when I started to smell something burning. I had turned my dishwasher on a few minutes earlier and thought maybe something dropped to the bottom and was burning. I opened the door of my three-year-old Bosch dishwasher and checked around and saw that nothing was on the bottom. I closed the door and heard a “pop” and smoke began billowing out of my dishwasher! All of the controls on the door had gone black, too. I got my fire extinguisher out just in case and checked around the sides to make sure I didn’t see flames. Smoke was pouring out from underneath my sink as well so I was really concerned about a fire. After about 20 minutes, the smoke dissipated and I felt safe again. Monday, I called Prestige Appliance, where I purchased the dishwasher, and set up a service call for April 27. When the repairman pulled the dishwasher out, the right back side was black with soot, as was the wall behind it. At this point, I expected that they would offer to replace the appliance, but he said they were only authorized to repair. I politely told him that I expect nothing less than a replacement. He called Bosch and started a file to reference the situation and told me that Bosch would contact me in the next few days. Before he left, I asked him if I had done anything wrong to cause the appliance to literally burn up? He assured me it was nothing I had done, and that there had been a recall a few years prior due to a short electrical cord. I asked him if this was the case with my dishwasher and he assured me that there was plenty of cord on mine.

    On Tuesday, May 2, I had still not heard from Bosch or Prestige Appliance, so I called both, getting the run-around about how Prestige sent the information but Bosch didn’t have it. Meanwhile, today is May 4th and I called Bosch customer service and was told that they are still reviewing the situation and that they should get back to me within the next few days. (more placating)

    I am very concerned that Bosch does not want to take my dishwasher and inspect it to find out why it nearly caught on fire. I believe that this situation is very serious and there could be others that may be at risk due to a defect in this product. I decided that it was important to report it to you since it seems that Bosch isn’t taking it seriously.

    Model
    Model # SHP65TL5UC/02 FD# 9311-01208
    Serial number
    103110090452012083
    Bought from
    Prestige Appliance
    Bought
    Dec 18, 2013
    Where
    Lexington, South Carolina: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  72. No one hurt

    Made Mar 22, 2017, sent to the company May 8, 2017, published by CPSC May 22, 2017

    The product, in the report: Black bosch dishwasher

    I have a Bosch dishwasher. Water somehow gets into an electronics cavity. After 2 visits the service man cannot accurately and verifiably identify the source of the leak. Bosch is not interested in pursuing this. They just deny warranty repairs. I don’t know if other units have this flaw but it’s a fire and electrocution issue.

    Model
    She53t56uc/07
    Serial number
    Fd960300047
    Bought from
    Sears
    Bought
    Jun 18, 2016
    Where
    Wonder Lake, Illinois: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  73. No one hurt

    Made Feb 18, 2017, sent to the company Mar 23, 2017, published by CPSC Apr 6, 2017

    The product, in the report: Bosch Dishwasher

    We were using our Bosch dishwasher model SHU43C05UC/17 on Sunday 2/12/2017 on the Pots and pans cycle. It had approximately 20 minutes until the end of the cycle when the control panel caught on fire. Flames were coming out of the front of the unit completely melting the panel.

    Model
    SHU43C05UC
    Serial number
    FD840400018
    Where
    Phoenix, Arizona: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  74. No one hurt

    Made Feb 13, 2017, sent to the company May 8, 2017, published by CPSC May 22, 2017

    The product, in the report: Bosch Dishwasher.

    Our Bosch dishwasher shorted out due to a defective power cord. It charred and burned the electric box before tripping the circuit breaker. The same power cord was involved in a safety recall, but Bosch failed to recall and refused to cover the repairs because it wasn’t the identical model number in the CPSC recall. The repairs cost $261.55. This defect is a serious fire hazard. A picture is attached to the email. The recall was 16-003.

    Model
    SHE65T55UC
    Serial number
    FD930501440
    Bought from
    Abt Electronics, Illinois
    Bought
    May 30, 2013
    Where
    Wilmette, Illinois: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  75. No one hurt

    Made Jan 31, 2017, sent to the company Feb 17, 2017, published by CPSC Mar 6, 2017

    The product, in the report: Bosch dishwasher stainless steel mfg 2003

    Dishwasher caught fire lower right corner.

    Serial number
    SHX33A05UC/14
    Where
    Phoenix, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  76. No one hurt

    Made Dec 19, 2016, sent to the company Apr 19, 2017, published by CPSC May 3, 2017

    The product, in the report: dishwasher

    (12/17/2016) The consumer indicated that he set the dishwasher to a normal wash cycle before going to bed, as usual. Approximately 20 minutes later the consumer walked into the kitchen and noticed a burn odor. The consumer realized the burn odor was coming from the dishwasher and unplugged it. The consumer noticed that the power cord was warm to the touch and he noticed that the metal prongs were melted. The consumer indicated that there is water sitting inside the dishwasher. The consumer indicated that he cannot plug the dishwasher because the metal prongs are melted.

    The consumer searched online and came across recall # 16-003. The consumer contacted the firm to inform them about the incident and his safety concerns. The consumer was advised that his dishwasher was not included in any recall and they offered to send a technician to inspect the dishwasher. The consumer did not make an appointment because the next available appointment they had was 10 days away. The consumer indicated that he plans to contact a local technician.

    The consumer believes the power cord overheated.

    The consumer didn’t notice any burn damages inside the dishwasher.

    The consumer indicated that the dishwasher is used every 2-3 days.

    No prior incident.

    Model
    SHP65TL5UC/02
    UPC
    Unknown
    Serial number
    FD931101884
    Bought from
    BSC Culinary, California
    Bought
    Jun 1, 2013, about then
    Where
    San Francisco, California: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  77. No one hurt

    Made Dec 7, 2016, sent to the company Dec 15, 2016, published by CPSC Dec 30, 2016

    The product, in the report: Bosch 500 series dishwasher (model # SHP68T55UC/07)

    Hello,

    I purchased a Bosch 500 series Dishwasher from Lowe’s (model #SHP68T55UC/07 and serial number FD96080064) on 8/24/2016.

    On 10/3/2016, the junction box and power supply that came packaged with the unit caught on fire and melted the box. Subsequently, the electrical fire and smoke damaged my kitchen cabinets.

    Luckily, I was home and smelled the burning plastic so the damage was relatively minimal. However, had I not been home, the fire could have been catastrophic.

    I had a licensed electrician troubleshoot and repair the problem. He said there was a problem with the junction box and that a plastic junction box and power supply should have never been used. To correct the safety issue, he replaced the melted junction box with a metal one.

    I contact Bosch about the problem and they dismissed it as an installation issue without providing any other information or reasoning.

    Your website will not allow me to upload photos (it gives an error), so please find the pictures and receipts in my Dropbox folder at:

    https://www.dropbox.com/sh/9o41zuuq933cai0/AADOAssVcaglmuqNosQTvrVGa?dl=0

    Model
    SHP68T55UC/07
    UPC
    unknown
    Serial number
    FD960800648
    Bought from
    Lowe’s
    Bought
    Aug 24, 2016
    Where
    Frederick, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 32, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  78. No one hurt

    Made Sep 17, 2016, sent to the company Sep 26, 2016, published by CPSC Oct 11, 2016

    The product, in the report: Stainless Silence plus 46dBA

    We have been using the dishwasher since August 2015. We typically use it 2-3 times weekly for routine dishes. I set the dishwasher as I left home for work. When I returned home on 9/15, I noticed that there was water collecting on the bottom of the washer and the power would not turn on. I checked the circuit breaker box and the circuit had blown. After resetting the circuit, the power still would not turn on. We noticed a loose wire in the junction box and opened it to find one of the wires had burnt through completely.

    Model
    Silence plus 46 dBA
    Serial number
    SHX53TL5UC/02FD9401 00069
    Bought from
    Sold with model home- Syler Construction
    Bought
    Jul 17, 2014, about then
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  79. No one hurt

    Made Aug 27, 2016, sent to the company Sep 8, 2016, published by CPSC Sep 22, 2016

    The product, in the report: Bosch undercounter dishwasher

    My wife and I own a Bosch Dishwasher model SHE68T55UC serial number FD941200047 which we purchased on June 27, 2015. Two weeks ago it started working erratically and then stopped working altogether. So my wife called Bosch customer service and made an appointment for a service call.

    When the service technician arrived, she ran her checks and in the process determined that power was not getting to the machine. This particular dishwasher uses an unconventional line connection. Instead of a 115 ac three prong plug or a UL approved standard junction box with hard-wired wire nut connectors, Bosh provides a plastic junction box with a proprietary pigtail to the dishwasher and a terminal board with screw terminals to connect the ac supply line.

    When the technician opened the junction box, it was readily apparent that the terminal board between the pigtail and the ac line had failed. She could not immediately replace it because she did not have one in stock. She commented that “This junction box had been the subject of a recall by Bosch,” and that “We carry them on the truck because we replace a lot of them.” She also told us how to contact Bosch to make a claim for a replacement unit but that she wasn’t sure the recall applied to our model machine.

    When my wife called Bosch as instructed to by the technician, she was told that the recall did not apply to the model machine we own, that the machine is out of warranty and that the failure is due to a faulty installation not a defect in the design of the junction box. When my wife tried to speak with a manager, the customer service representative became very evasive and refused to provide a last name and contact information for a manager. She was told that Bosch would contact her the following day. Bosch has yet to respond to her request to speak to a manager.

    I am both an electrical engineer and an amateur radio operator. I have supervised electronics technicians for over 17 years. I assure you that there was nothing wrong with the installation. In fact the technician complimented the anonymous installer on a job well done. I am certain that the terminals were torqued to a reasonable degree and that the wires were not loose and not likely to loosen to the point where an arc would happen.

    I am writing to you to report that Bosch has NOT corrected the problem. As you can see from the enclosed photo, this is a serious problem which could have resulted in a serious fire in our house. It did not cause the breaker to trip but the charred insulation and terminal board was hot enough to cause a fire to ignite. The evasiveness of the Bosch Customer Service Representative and the refusal to have management contact us implies strongly that Bosch is trying to cover up a serious product safety issue. I make this report to disclose this dangerous design weakness in the interest of those who have bought this machine and are unaware of the potential disaster that is lurking under their kitchen counters. I hope the information will help you take action to force Bosch to provide a recall solution that eliminates this extreme fire hazard.

    Model
    SHE68T55UC
    Serial number
    FD941200047
    Bought from
    Nilsens Apliances, Washington
    Bought
    Jun 27, 2016
    Where
    Seabeck, Washington: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  80. No one hurt

    Made Aug 26, 2016, sent to the company Sep 6, 2016, published by CPSC Sep 20, 2016

    The product, in the report: Stainless steel under the counter dishwasher. Bosch.

    We purchased a Bosch dishwasher for $1,000.00 last year. We read the reviews and it states the unit is very quiet. This is true. However, what we did not see were the possible health threatening issues it has:

    * It smells any time there is even one or two dishes in the dishwasher (We even rinse them off before we put them in). Not just a little smell, it will stink up the entire house. After calling Bosch, they suggested using a cleaner (we did) and not leaving dirty dishes in the dishwasher (really?!) I actually spray bleach in the dishwasher between cycles (we run the dishwasher 2-3 times per week) to help with the smell, although it doesn’t really help much.

    * Our biggest health concern: Mildew/mold grows inside. We left town for a few days. We we came back and opened the door, there were strings of gray mildew/mold growing from the top spinner. There were only a couple of rinsed cups in the top rack. This cannot be safe.

    My opinion is that because this dishwasher does not have a dry cycle, the inside is always wet and warm contributing to the smell and mildew/mold issue. I may be wrong of course but something not right is going on. This should not be happening.

    I have contacted Bosch multiple times for assistance and they do not want to do anything to help us. I seriously feel like this could be dangerous to our health and would love some feedback.

    Model
    Silence Plus 44DBA - Model #SHP65T55UC/02
    Serial number
    9000356727REVC
    Bought from
    Best Buy
    Bought
    Mar 15, 2015
    Where
    Littleton, Colorado: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  81. No one hurt

    Made Jul 17, 2016, sent to the company Jul 25, 2016, published by CPSC Aug 10, 2016

    The product, in the report: Bosch dishwasher

    My dishwasher caught fire while in use. We turned on the dishwasher before going to bed, we went to bed and wasn’t fully asleep then we heard a noise in the kitchen and went to investigate and the dishwasher had flames shooting out of it. The flames were extinguished with a fire extinguisher we keep in the kitchen.

    After containing the incident, I did investigation and saw my dishwasher was under a voluntary recall from back in January of 2009. I purchased my home in July of 2013 and did not change any appliances. I was not aware of any recalls active for dishwashers.

    The dishwasher make is a Bosch. It is model number SHU43C06UC /17. The serial number is FD8412 01556.

    After some research online, there seems to be a large gap of affected units that have not been fixed and accounted for as of October of 2015 - something like 75% of affected units havent been fixed. I’m sure there are thousands of other consumers in the same situation as I am - purchasing a home with an defective dishwasher and not knowing about it.

    I’m sure if we weren’t able to respond swiftly with the appropriate way to extinguish, the damage would have been severe and possibly fatal.

    Model
    SHU43C06UC
    Serial number
    FD8412 01556
    Where
    Columbus, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  82. No one hurt

    Made Jul 11, 2016, sent to the company Jul 18, 2016, published by CPSC Aug 3, 2016

    The product, in the report: Bosch built in dishwasher

    Dishwasher was running and the control panel caught on fire.

    Model
    SHU53A06UC /14
    Serial number
    FD830100282
    Where
    Aledo, Texas: Home/Apartment/Condominium
    Who was involved
    Age 44, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  83. No one hurt

    Made May 11, 2016, sent to the company May 19, 2016, published by CPSC Jun 3, 2016

    The product, in the report: Built-in dishwasher

    My Bosch dishwasher stopped working; the control panel would not light up. I opened up the dishwasher’s junction box and discovered evidence of a fire: the central plastic component had burnt and partially melted; insulation on the wires had burnt out and there was soot in the box.

    I had a Bosch technician visit and he indicated that one of the supply wires was loose, even through the screw which clamps the wire had been fully tightened.

    Bosch blamed this as an installation error and wants to charge me for repairs. I do not agree and am continuing to escalate with them.

    Upon close inspection of the junction box, the root cause of the problem appears to be a design flaw which allows the supply wire to be slipped into its receptacle *outside* the clamp that is supposed to hold it. (The clamp is a tiny piece of metal in the receptacle which moves when a screw is tightened.) Therefore an installer would tighten the screw and get the impression that the supply cable is being held in place firmly, when in fact it remains loose. The loose contact then causes the wire to overheat, causing a fire.

    The symptoms match the junction box problem that’s been widely reported online and has been the subject of a recall. However my dishwasher model is not included in that recall, and it appears that the root cause has not been fixed.

    Model
    SHV7PT53UC
    Serial number
    FD931000254
    Bought from
    Atlantic Appliance Co
    Bought
    Jan 23, 2014
    Where
    New York: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  84. Not said

    Made Apr 17, 2016, sent to the company Apr 25, 2016, published by CPSC May 9, 2016

    The product, in the report: Bosch Dishwasher

    From control panel of Bosch dishwasher SHE44C07UC/22 melted

    Model
    SHE44c077uc/22
    Serial number
    8306 00614
    Where
    Elmhurst, Illinois: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Unspecified
  85. No one hurt

    Made Apr 5, 2016, sent to the company Apr 13, 2016, published by CPSC Apr 27, 2016

    The product, in the report: Bosch 800 series Dishwasher

    Dishwasher failed during its cycle. Appliance had no power but circuit breaker (15A) had not tripped.

    On further investigation the junction box connecting the appliance power cord to the mains supply had burned up pretty much destroying the box and the wiring.

    Model
    SHE68T56U/02
    Serial number
    FD9501 00023
    Bought from
    Best Buy, North Carolina
    Bought
    Jan 11, 2015
    Where
    Durham, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  86. No one hurt

    Made Apr 2, 2016, sent to the company Apr 11, 2016, published by CPSC Apr 25, 2016

    The product, in the report: Bosch Dishwasher SHU8805UC/U12 FD8107 03 0213

    My Bosch dishwasher (SHU8805UC/U12) started smoking while my son was at home. He opened the front door and the smoke was coming out of the front door near the top. Six days later, I removed the front panel of the dishwasher to find that the small Siemens control module (where the on/off, cycle buttons are located), was badly burned. It defect burned through the printed circuit board and through the housing of the power module.

    Model
    SHU8805UC/U12
    Serial number
    FD8107 03 0213
    Bought
    Apr 1, 2006, about then
    Where
    redwood city, California: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  87. No one hurt

    Made Feb 27, 2016, sent to the company Mar 7, 2016, published by CPSC Mar 21, 2016

    The product, in the report: Black built in dishwasher

    Dishwasher was not working on Thursday, Feb 25; my husband began to investigate on Friday, Feb 26 and noticed scorch marks on the wall around the outlet. Due to time constraints he did not investigate further until today, Feb. 27. He found the wall outlet partially melted and the plug partially melted with one of the prongs damages.

    Model
    SHE43P26UC-61
    Serial number
    FD900900419
    Bought from
    Warners Stellian
    Bought
    Dec 3, 2010
    Where
    Woodbury, Minnesota: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  88. No one hurt

    Made Jan 25, 2016, sent to the company Feb 2, 2016, published by CPSC Feb 18, 2016

    The product, in the report: Bosch dishwasher. Black.

    Insides of dishwasher door caught fire.

    Model
    SHU43C 06UC /14
    Serial number
    FD8310 01585
    Bought from
    Sears Great Indoors
    Where
    Evanston, Illinois: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  89. No one hurt

    Made Jan 15, 2016, sent to the company Jan 28, 2016, published by CPSC Feb 12, 2016

    The product, in the report: White Bosch Dishwasher Model Number SHU33A02UC/17 Serial Number D840200442

    On January 1, 2016 the Forest Hills fire department was dispatched for a structure fire at [REDACTED], Pittsburgh, PA15221. Upon their arrival the fire was out. The fire was contained to a white Bosch Dishwasher. A phone call request was made to the Allegheny County Fire Marshal’s Office. I made arrangements to meet with the homeowner to examine the unit on Monday January 4, 2016. At that time I documented the scene with digital photography and retrieved the model and serial number for the unit. Upon searching for recalls, a recall was found for this particular unit. This recall was released on January 15, 2009. The release number is 09-100. The model number is SHU33A02UC/17 and the serial number is D840200442. The recall was for a fire hazard associated with the electrical components in the dishwasher. There were no injuries associated with this fire.

    Model
    SHU33A02UC/17
    Serial number
    D840200442
    Where
    Pittsburgh, United States: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  90. Not said

    Made Dec 22, 2015, sent to the company Dec 31, 2015, published by CPSC Jan 15, 2016

    The product, in the report: Ascenta dishwasher, 24 inch, black

    For 2 days before the dishwasher stopped working, we smelled mild burning when it was running, and the start button seemed to be warm. We kept a close eye on it. On the third evening, it wouldn’t start when we tried to run it. It made a sound as if the motor was trying to work and the control lights turned on, but it never filled with water and ran. After having a couple of different repair people come in to try to fix it with no success (changed out all of the control boards, no obvious signs of burned parts), we decided to uninstall the machine and take it into a local repair shop. When I went to disconnect the power, I found the power cable was burned, brittle, and charred as was the plastic part it was connected to.

    The machine originally stopped working in October. We uninstalled it on 12/20.

    Model
    SHE3AR56UC/08
    Serial number
    FD921003073
    Bought from
    Best Buy
    Where
    Rochester, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Unspecified
  91. No one hurt

    Made Nov 30, 2015, sent to the company Jan 6, 2016, published by CPSC Jan 21, 2016

    The product, in the report: Dishwasher Model #SHX68T55UC Ser #FD940502102

    Consumer stated that the dishwasher was placed in wash cycle, approximately 30 mins later he smelled a burnt odor. He opened the dishwasher and noticed that there was water in the unit, he closed the door and tried to continue the cycle but the control panel ceased to operate. (11/2015) The manufacturer was contacted and he was advised that a service technician would be sent out. (11/2015) The service technician examined the unit and advised that a power cord assembly was burnt. He was informed that the cord would be sent out to him free of charge from the manufacturer. He was also advised that it was not part of a recall.

    Consumer stated that the dishwasher was purchased about a year ago.

    Consumer stated that it has been almost a month since the incident and the manufacturer has not resolved his issue despite emails and phone calls. He feels that this dishwasher is a fire hazard and should be recalled.

    Model
    SHX68T55UC
    Serial number
    FD940502102
    Where
    Chesapeake, Virginia: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  92. Not said

    Made Oct 9, 2015, sent to the company Oct 22, 2015, published by CPSC Nov 5, 2015

    The product, in the report: Dishwasher with push button control. Relay on PCB board overheated, melted solder, photo attached of damaged/ scorched board.

    Earlier models of the same Bosch series model dishwasher we have were recalled by CPSC order due to a fire hazard from an overheating relay on the control board PCB. The relay on our dishwasher overheated in a similar or identical mode and got so hot as to melt the solder connections, scorch the PCB board and prevent machine cycling.

    Model
    SHE46C05uc/46
    Serial number
    FD870200058
    Bought from
    Lowes, Florida
    Bought
    May 1, 2007
    Where
    Sarasota, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Unspecified
  93. No one hurt

    Made Oct 7, 2015, sent to the company Oct 16, 2015, published by CPSC Oct 30, 2015

    The product, in the report: Dishwasher model shu3302uc / uc12

    Dishwasher caught on fire while running. Smoke coming from buttons on the front. We took the front off of the dishwasher and the control panel had burned.

    Model
    Shu3302uc/uc12
    Bought from
    Menards
    Bought
    Jun 20, 2007, about then
    Where
    Eaton Rapids, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  94. No one hurt

    Made Oct 1, 2015, sent to the company Nov 10, 2015, published by CPSC Nov 25, 2015

    The product, in the report: dishwasher

    (09/30/2015)The consumer heard a popping noise coming from the kitchen. She went to the kitchen and saw flames and smoke coming from the control panel of the unit. The unit had been in use for about an hour. The consumer called 911. She was instructed to leave the dishwasher alone and leave the house.

    The fire department came and put the fire out. They pulled the dishwasher out and removed it from the home.

    The fire inspector advised the consumer that the dishwasher had been recalled (Rel. #09-100).

    (09/30/2015) The consumer contacted Bosch. Case number [REDACTED] was opened for the consumer. The firm is sending a claims person to inspect the unit.

    Model
    SHU43C02UC/17
    Serial number
    FD840104120
    Bought from
    Jacobsen’s Appliances
    Bought
    Apr 2, 2005, about then
    Where
    Millburn, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  95. No one hurt

    Made Sep 17, 2015, sent to the company Nov 6, 2015, published by CPSC Nov 23, 2015

    The product, in the report: Bosch Dishwasher Model SHU33206UC/4 FD830100823 Serial Number 10301008140200

    Fire emanated from the control panel and spread to the wooden countertop over the dishwasher. A resident of the home used a chemical extinguisher to douse the flames. The fire department was notified and responded to the scene. The electrical circuit breaker for this was found to have tripped. No injuries were reported.

    Model
    Bosch Dishwasher Model SHU33206UC/4 FD830100823
    Serial number
    10301008140200
    Where
    Nantucket, United States: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  96. No one hurt

    Made Aug 31, 2015, sent to the company Sep 8, 2015, published by CPSC Sep 22, 2015

    The product, in the report: see incident description

    Dishwasher started on fire during normal operation. Sparks, flames, smoke from the control panel, behind the controller buttons. Stopped when hit the on/off button. Incident date August 30, 2015. No damage beyond the appliance itself.

    Bosh SHU3302UC/U11, FD 8005 170318, purchased from Fred’s Appliance, Spokane, WA June 25, 2000.

    We never received any notice of the recall.

    Model
    SHU3302UC/U11
    UPC
    unknown
    Serial number
    FD 8005 170318
    Bought from
    Fred’s Appliance, Washington
    Bought
    Jun 25, 2000
    Where
    Spokane, Washington: Home/Apartment/Condominium
    Who was involved
    Age 68, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  97. No one hurt

    Made Aug 15, 2015, sent to the company Aug 24, 2015, published by CPSC Sep 8, 2015

    The product, in the report: Bosch 24 inch Dishwasher, Stainless Steel

    Control Panel of Bosch SHU43C05UC/17 burned and smoked after activating cleaning cycle.

    Model
    SHU43C05UC/17
    Serial number
    FD840501690
    Where
    Seattle, Washington: Home/Apartment/Condominium
    Who was involved
    Age 49, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  98. No one hurt

    Made Jul 31, 2015, sent to the company Aug 11, 2015, published by CPSC Aug 25, 2015

    The product, in the report: Bosch Residential Dishwasher

    The control module on my Bosch dishwasher (model SHX46A05UC/40) failed, nearly causing a fire. It was taking a long time for the dishwasher to complete its cycle and I noticed an odor of something burning. I researched the long cycle time on the web and found that the control modules on some Bosch dishwashers can overheat, causing the solder points to melt. I removed the module from my dishwasher and found that the plastic cover had a melted area and the circuit board had a large burned area. I purchased an OEM replacement module and installed it and the dishwasher seems to be working fine now, however, I am concerned that this may happen again and possibly cause a fire. I contacted Bosch and they will be sending a technician to look at my dishwasher and determine if it is safe to continue using it.

    Model
    SHX46A05UC /40
    Serial number
    FD8610 00213
    Bought from
    Karl’s Sales & Service, New Jersey
    Bought
    Nov 11, 2006
    Where
    Cedar Grove, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 59, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  99. No one hurt

    Made May 13, 2015, sent to the company Jun 9, 2015, published by CPSC Jun 23, 2015

    The product, in the report: Dishwasher

    Dishwasher involved in a fire incident resulting in minor property / smoke damage.

    Model
    SHU33A02UC/17
    Serial number
    FD831100B6
    Where
    Southbury, Connecticut: Unspecified
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  100. No one hurt

    Made Mar 12, 2015, sent to the company Mar 19, 2015, published by CPSC Apr 2, 2015

    The product, in the report: Bosch under-counter dishwasher Model SHU53A

    Bosch dishwasher model SHU53A, Serial # FD8403 00811 had an electrical malfunction at the control panel circuit board causing a small fire inside the unit and a smoke condition in the dwelling.

    Model
    SHU53A
    UPC
    unk
    Serial number
    FD8403 00811
    Where
    Westport, Connecticut: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Dishwashers

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11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

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