Hearth Record

Bexar Hospice

A hospice in San Antonio, Texas 78245

10408 Branch Crest, San Antonio, Texas 78245. (210) 446-6566.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Oct 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

2 deficiencies cited in the last three years

The middle of the 106 hospices serving ZIP code 78245 had 4.

The last inspection on record was on Oct 23, 2025: a reaccreditation inspection by the Community Health Accreditation Partner.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Oct 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Oct 23, 2025: reaccreditation inspection by the Community Health Accreditation Partner2 deficiencies
  • Content of comprehensive assessment (42 CFR 418.54(c)(6)(i))

    The inspectors’ words, 491 words

    “It is required that the documented comprehensive assessment includes a drug profile that contains the patient’s current prescription and over the counter (OTC) drugs, supplements, herbal remedies, other alternative treatments that could affect drug therapy. The medication review process includes the identification of the following, the effectiveness of drug therapy, drug side effects, actual or potential drug interactions, duplicate drug therapy, drug therapy associated with laboratory monitoring. The assessment includes evidence that common side effects of medication in the hospice populations are anticipated, and as appropriate, preventive measurements are implemented to manage the side effects. The drug profile is updated per the hospice policy and procedure, but, at minimum, at the time of each comprehensive assessment and/or when new medication is added, or changes are made to existing medication. This standard was not met as evidenced by clinical record review and interview. In 1 of 14 (7%) clinical records reviewed, the agency did not ensure a medication reconciliation was completed and medications updated to the medication profile. HOME VISIT 1: The patient elected that hospice benefit on 12/03/2024. During the home visit observation on 10/21/2025 with the Registered Nurse (RN) (Personnel Record 5), a medication review was completed by comparing the patient’s home medications to the hospice medication profile printed on 10/21/2025. The hospice medication profile included Atorvastatin Calcium Oral Tablet 10 mg, one tablet by mouth daily, started on 12/03/2024, Levothyroxine Sodium Oral Tablet 50 MCG, one tablet by mouth every day before breakfast, started 12/03/2024 and Restoril Oral Capsule 15 MG, one capsule by mouth every night before bedtime, started 12/03/2024. The patient’s current home medications did not include Atorvastatin, Levothyroxine, and Restoril. The paid caregiver, who manages the patient’s medications, reported that Atorvastatin and Levothyroxine were discontinued approximately 10 months ago, and Restoril was discontinued about 4 or 5 months ago. The paid caregiver stated that the patient would refuse to take medications. The RN verified that the medications were on the printed medication profile dated 10/21/2025. The hospice medication profile also included orders for Cyanocobalamin (Vitamin B12) Injection Solution 1000 MCG/ ML, inject 1 ML every month on the 29th, started 06/05/2025, Vitamin B-12 Sublingual Tablet Sublingual Tablet 2500 MCG, one tablet by mouth daily, started 06/05/2025, Furosemide Oral Tablet 20 MG, one by mouth daily, started 06/05/2025, and Furosemide Oral Tablet 20 MG, take one tablet by mouth once a day for edema, started 09/16/2025. The family reported that when the “Vitamin B-12 shots started, (the patient) stopped taking the ones by mouth.” There was no documented evidence that the patient’s medications were reviewed for duplicate drug therapy at the time of the comprehensive assessment and drug profile updated. The last comprehensive assessment was dated 10/14/2025. During a joint record review and interview on 10/22/2025, the Director of Nursing/Alternate Administrator/Bereavement Coordinator confirmed that there was no documented evidence the patient’s medications were reconciled at the time of each comprehensive assessment and updated to the drug profile.”

    Rule L0530. Standard-level.

  • Content of comprehensive assessment (42 CFR 418.54(c)(6)(iv))

    The inspectors’ words, 491 words

    “It is required that the documented comprehensive assessment includes a drug profile that contains the patient’s current prescription and over the counter (OTC) drugs, supplements, herbal remedies, other alternative treatments that could affect drug therapy. The medication review process includes the identification of the following, the effectiveness of drug therapy, drug side effects, actual or potential drug interactions, duplicate drug therapy, drug therapy associated with laboratory monitoring. The assessment includes evidence that common side effects of medication in the hospice populations are anticipated, and as appropriate, preventive measurements are implemented to manage the side effects. The drug profile is updated per the hospice policy and procedure, but, at minimum, at the time of each comprehensive assessment and/or when new medication is added, or changes are made to existing medication. This standard was not met as evidenced by clinical record review and interview. In 1 of 14 (7%) clinical records reviewed, the agency did not ensure a medication reconciliation was completed and medications updated to the medication profile. HOME VISIT 1: The patient elected that hospice benefit on 12/03/2024. During the home visit observation on 10/21/2025 with the Registered Nurse (RN) (Personnel Record 5), a medication review was completed by comparing the patient’s home medications to the hospice medication profile printed on 10/21/2025. The hospice medication profile included Atorvastatin Calcium Oral Tablet 10 mg, one tablet by mouth daily, started on 12/03/2024, Levothyroxine Sodium Oral Tablet 50 MCG, one tablet by mouth every day before breakfast, started 12/03/2024 and Restoril Oral Capsule 15 MG, one capsule by mouth every night before bedtime, started 12/03/2024. The patient’s current home medications did not include Atorvastatin, Levothyroxine, and Restoril. The paid caregiver, who manages the patient’s medications, reported that Atorvastatin and Levothyroxine were discontinued approximately 10 months ago, and Restoril was discontinued about 4 or 5 months ago. The paid caregiver stated that the patient would refuse to take medications. The RN verified that the medications were on the printed medication profile dated 10/21/2025. The hospice medication profile also included orders for Cyanocobalamin (Vitamin B12) Injection Solution 1000 MCG/ ML, inject 1 ML every month on the 29th, started 06/05/2025, Vitamin B-12 Sublingual Tablet Sublingual Tablet 2500 MCG, one tablet by mouth daily, started 06/05/2025, Furosemide Oral Tablet 20 MG, one by mouth daily, started 06/05/2025, and Furosemide Oral Tablet 20 MG, take one tablet by mouth once a day for edema, started 09/16/2025. The family reported that when the “Vitamin B-12 shots started, (the patient) stopped taking the ones by mouth.” There was no documented evidence that the patient’s medications were reviewed for duplicate drug therapy at the time of the comprehensive assessment and drug profile updated. The last comprehensive assessment was dated 10/14/2025. During a joint record review and interview on 10/22/2025, the Director of Nursing/Alternate Administrator/Bereavement Coordinator confirmed that there was no documented evidence the patient’s medications were reconciled at the time of each comprehensive assessment and updated to the drug profile.”

    Rule L0530. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Oct 23, 2025Reaccreditation inspection by the Community Health Accreditation Partner2 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Jan 4, 2023.
  • CMS doesn’t list its type of ownership.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 11.9 nurse care minutes per routine home care day, 6.7% of skilled nursing minutes at weekends and a visit near death for 89.7% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 97% at home, 3% in assisted living.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day11.9 min
Skilled nursing minutes at weekends6.7%
Visits near death89.7% of patients who died

Who owns it?

  • 9 owners or officers are people: Gracelia Villarreal (owns 5% or more directly, 50%); Gracelia Villarreal (corporate officer, 50%); Kayla Marie Vasquez (owns 5% or more directly, 50%); Kayla Marie Vasquez (corporate officer, 50%); Lucina B Trevino (managing employee (under contract)); Gracelia Villarreal (corporate director); Gracelia Villarreal (managing employee (on the payroll)); Kayla Marie Vasquez (corporate director); Kayla Marie Vasquez (managing employee (on the payroll)).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS’s Hospice Care Index: 8 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 81.5% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold8 of 10

How does it compare nearby?

  • Of the 106 hospices CMS’s data show serving patients in ZIP code 78245, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 4; this one had 2.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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