Vitas Healthcare of Texas LP
A hospice in San Antonio, Texas 78249
5750 Northwest Pkwy Ste 111, San Antonio, Texas 78249. (210) 348-4040.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 3 deficiencies cited in the last three years
- 3of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
3 deficiencies cited in the last three years
The middle of the 91 hospices serving ZIP code 78249 had 4.
The last inspection on record was on Feb 24, 2025: a complaint inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
3 deficiencies in 1 month of the last 36. Last cited Jun 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jun 5, 2024: initial inspection by the Community Health Accreditation Partner3 deficiencies
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EP Testing Requirements (42 CFR 418.113(d)(2))
The inspectors’ words, 268 words
“It is required that the hospice inpatient facility has documented and dated written reports of Life Safety Code fire drills at varied times on all shifts. This standard was not met as evidenced by document review and interview. A review of the fire drill logs revealed the agency did not ensure compliance with the National Fire Protection Act (NFPA) section 18/19.7.1.6 which stated in part, “Fire drills conducted at unexpected times under varying conditions, at least quarterly, on each shift.” Document 6: (Agency name) “Management Standard: Fire” (no date) stated in part, “Fire drills are held quarterly at unexpected times under varying conditions, held during each shift.” The agency’s fire drill logs for 2023: first quarter, documented fire drills were held on February at 1400 and March at 1330, and for the fourth quarter a documented fire drill was held on December at 1640. There were no documented fire drills for the second shift for these quarters. During a joint review of the fire drill logs on 05/30/2024, the In-patient Unit (IPU) Team Manager reported that those were the only drills documented on the logs kept in the unit. On 06/05/2024, prior to the exit, the Patient Care Administrator (PCA) confirmed that there were no additional documented fire drills. The PCA confirmed that the IPU had two shifts (8 am to 8 pm and 8 pm to 8 am). Review of the fire drill logs revealed the agency did not ensure compliance with the National Fire Protection Act (NFPA) section 18/19.7.1.6 which stated, “Fire drills conducted at unexpected times under varying conditions, at least quarterly, on each shift.””
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Content of comprehensive assessment (42 CFR 418.54(c)(6)(i))
The inspectors’ words, 393 words
“It is required that the documented comprehensive assessment includes a drug profile that contains the patient’s current: prescription and over-the-counter (OTC) drugs; supplements; herbal remedies; [and] other alternative treatments that could affect drug therapy. The medication review process includes the identification of the following: the effectiveness of drug therapy; drug side effects; actual or potential drug interactions; duplicate drug therapy; [and] drug therapy associated with laboratory monitoring. The assessment includes evidence that common side effects of medication in the hospice populations are anticipated, and, as appropriate, preventive measurements are implemented to manage the side effects. The drug profile is updated per the hospice policy and procedure, but, at minimum, at the time of each comprehensive assessment and/or when new medication is added or changes are made to existing medication. This standard was not met as evidenced by clinical record review, document review, and interview. The agency document “Pharmacy Process” (no date) stated in relevant parts, “Each nursing updated comprehensive assessment visit begins with a review of the patient’s plan of care which includes current medications...the chart medication list should be reviewed during each patient visit and during IDG (interdisciplinary group) to ensure it is up to date including active and discontinued medications.” In 1 of 30 (3%) clinical records reviewed, the agency did not ensure that the comprehensive assessment included a review of the patient’s current medications. Clinical Record 20: The patient elected the hospice benefit on 04/18/2024 with a diagnosis of cerebral atherosclerosis. On 04/18/2024, the physician ordered: “Cefuroxime Axetil (Ceftin) 500 milligrams give one (1) tablet by mouth twice a day for UTI (urinary tract infection) until 04/27/2024.” A clinical record review on 05/30/2024 revealed that the current drug profile documented, “Ceftin 500 milligrams give one tablet by mouth twice a day for UTI.” The drug profile was not updated to reflect that the Ceftin was to be discontinued as of 04/27/2024. On 06/05/2024, the Patient Care Administrator (PCA) confirmed that when the medication was entered into the system, the nurse did not add the stop date and missed this during the medication reconciliations. The PCA reported that confirmation was obtained from the hospice pharmacy that this antibiotic was only “profiled” by the hospice but was not dispensed as the patient already had the medication at the time of admission, thus the patient received and administered the correct number of pills.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(1))
The inspectors’ words, 203 words
“It is required that hospice aides are assigned to a specific patient by a registered nurse who is a member of the Interdisciplinary Group. Written patient care instructions for a hospice aide are prepared by a RN who is responsible for the supervision of the hospice aide. This standard was not met as evidenced by clinical record review and interview. In 1 of 21 (5%) clinical records reviewed in which Hospice Aide (HA) services were accepted, the agency did not ensure that the Registered Nurse (RN) provided the Hospice Aide specific written patient care instructions. Clinical Record 16: The patient elected hospice care on 11/07/2022 with a diagnosis of Parkinson’s disease and dementia. A clinical record review revealed a physician order for continuous oxygen at 3 liters via nasal cannula effective 04/17/2024. A comprehensive nursing assessment dated 05/29/2024 documented that the patient remained on continuous oxygen. The HA care plans, effective from 04/17/2024 to the present, did not instruct the HA on oxygen precautions and provide the HA with instructions regarding the patient’s use of oxygen during personal care. During an interview on 06/04/2024, the Patient Care Administrator (PCA) confirmed that the HA care plan should have included the information on the oxygen.”
All 3 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Feb 24, 2025 | Complaint inspection by the state | No deficiencies cited |
| Jul 5, 2024 | Complaint inspection by the state | No deficiencies cited |
| Jun 5, 2024 | Initial inspection by the Community Health Accreditation Partner | 3 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Feb 23, 1994.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 17 nurse care minutes per routine home care day, 9.8% of skilled nursing minutes at weekends and a visit near death for 98% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 66% at home, 15% in assisted living, 16% in a nursing facility, 1% in a skilled nursing facility, 1% in an inpatient hospice, 1% elsewhere.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 17.0 min |
| Skilled nursing minutes at weekends | 9.8% |
| Visits near death | 98.0% of patients who died |
Who owns it?
- Vitas Hospice Services, LLC owns 100% directly since Jan 22, 2014; Chemed Corporation owns an unstated share directly since Nov 7, 2007.
- 9 owners or officers are people: Maria Cristina Johnson (managing employee (on the payroll), 0%); Kevin Mcnamara (corporate director); Joel Wherley (corporate officer, 0%); Joel Wherley (corporate director, 0%); Alexander Fernandez (corporate officer, 0%); Michael Witzeman (corporate officer, 0%); Zaundra Ellis (managing employee (on the payroll)); Brian Judkins (corporate officer, 0%); Brian Judkins (corporate director, 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Comfort CARE Holdings Company | Owns 5% or more through other companies | 100% | Jan 22, 2014 |
| Vitas Hospice Services, LLC | Owns 5% or more directly | 100% | Jan 22, 2014 |
| Chemed Corporation | Owns 5% or more directly | Nov 7, 2007 | |
| Vitas Healthcare Corporation | Owns 5% or more through other companies | Apr 27, 2001 |
What do families say?
- Family caregivers rate it 3 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 83% rated it 9 or 10 out of 10, and 85% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 96.71% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 66.5% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 3 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 91 hospices CMS’s data show serving patients in ZIP code 78249, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 4; this one had 3.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Vitas Healthcare of Texas LP This hospice | 3 |
| Good Shepherd Hospice of San Antonio, L.L.C. | 4 |
| Crest Palliative Care | 2 |
| Elegant Hospice | 5 |
| Circle of Life Hospice and Palliative Care | 3 |
| Christus VNA Hospice San Antonio | 0 |
| Gentiva Hospice | 15 |
| Gentiva | 10 |
| Amedisys Hospice of San Antonio | 14 |
| Elara Caring | 0 |
| Heart to Heart Hospice of San Antonio, LLC | 6 |
| Alamo Hospice | 25 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.