Hearth Record

Vitas Healthcare of Texas LP

A hospice in San Antonio, Texas 78249

5750 Northwest Pkwy Ste 111, San Antonio, Texas 78249. (210) 348-4040.

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 3 deficiencies in 1 month of the last 36. Last cited Jun 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

3 deficiencies cited in the last three years

The middle of the 91 hospices serving ZIP code 78249 had 4.

The last inspection on record was on Feb 24, 2025: a complaint inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

3 deficiencies in 1 month of the last 36. Last cited Jun 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Jun 5, 2024: initial inspection by the Community Health Accreditation Partner3 deficiencies
  • EP Testing Requirements (42 CFR 418.113(d)(2))

    The inspectors’ words, 268 words

    “It is required that the hospice inpatient facility has documented and dated written reports of Life Safety Code fire drills at varied times on all shifts. This standard was not met as evidenced by document review and interview. A review of the fire drill logs revealed the agency did not ensure compliance with the National Fire Protection Act (NFPA) section 18/19.7.1.6 which stated in part, “Fire drills conducted at unexpected times under varying conditions, at least quarterly, on each shift.” Document 6: (Agency name) “Management Standard: Fire” (no date) stated in part, “Fire drills are held quarterly at unexpected times under varying conditions, held during each shift.” The agency’s fire drill logs for 2023: first quarter, documented fire drills were held on February at 1400 and March at 1330, and for the fourth quarter a documented fire drill was held on December at 1640. There were no documented fire drills for the second shift for these quarters. During a joint review of the fire drill logs on 05/30/2024, the In-patient Unit (IPU) Team Manager reported that those were the only drills documented on the logs kept in the unit. On 06/05/2024, prior to the exit, the Patient Care Administrator (PCA) confirmed that there were no additional documented fire drills. The PCA confirmed that the IPU had two shifts (8 am to 8 pm and 8 pm to 8 am). Review of the fire drill logs revealed the agency did not ensure compliance with the National Fire Protection Act (NFPA) section 18/19.7.1.6 which stated, “Fire drills conducted at unexpected times under varying conditions, at least quarterly, on each shift.””

    Rule E0039. Standard-level.

  • Content of comprehensive assessment (42 CFR 418.54(c)(6)(i))

    The inspectors’ words, 393 words

    “It is required that the documented comprehensive assessment includes a drug profile that contains the patient’s current: prescription and over-the-counter (OTC) drugs; supplements; herbal remedies; [and] other alternative treatments that could affect drug therapy. The medication review process includes the identification of the following: the effectiveness of drug therapy; drug side effects; actual or potential drug interactions; duplicate drug therapy; [and] drug therapy associated with laboratory monitoring. The assessment includes evidence that common side effects of medication in the hospice populations are anticipated, and, as appropriate, preventive measurements are implemented to manage the side effects. The drug profile is updated per the hospice policy and procedure, but, at minimum, at the time of each comprehensive assessment and/or when new medication is added or changes are made to existing medication. This standard was not met as evidenced by clinical record review, document review, and interview. The agency document “Pharmacy Process” (no date) stated in relevant parts, “Each nursing updated comprehensive assessment visit begins with a review of the patient’s plan of care which includes current medications...the chart medication list should be reviewed during each patient visit and during IDG (interdisciplinary group) to ensure it is up to date including active and discontinued medications.” In 1 of 30 (3%) clinical records reviewed, the agency did not ensure that the comprehensive assessment included a review of the patient’s current medications. Clinical Record 20: The patient elected the hospice benefit on 04/18/2024 with a diagnosis of cerebral atherosclerosis. On 04/18/2024, the physician ordered: “Cefuroxime Axetil (Ceftin) 500 milligrams give one (1) tablet by mouth twice a day for UTI (urinary tract infection) until 04/27/2024.” A clinical record review on 05/30/2024 revealed that the current drug profile documented, “Ceftin 500 milligrams give one tablet by mouth twice a day for UTI.” The drug profile was not updated to reflect that the Ceftin was to be discontinued as of 04/27/2024. On 06/05/2024, the Patient Care Administrator (PCA) confirmed that when the medication was entered into the system, the nurse did not add the stop date and missed this during the medication reconciliations. The PCA reported that confirmation was obtained from the hospice pharmacy that this antibiotic was only “profiled” by the hospice but was not dispensed as the patient already had the medication at the time of admission, thus the patient received and administered the correct number of pills.”

    Rule L0530. Standard-level.

  • Hospice aide assignments and duties (42 CFR 418.76(g)(1))

    The inspectors’ words, 203 words

    “It is required that hospice aides are assigned to a specific patient by a registered nurse who is a member of the Interdisciplinary Group. Written patient care instructions for a hospice aide are prepared by a RN who is responsible for the supervision of the hospice aide. This standard was not met as evidenced by clinical record review and interview. In 1 of 21 (5%) clinical records reviewed in which Hospice Aide (HA) services were accepted, the agency did not ensure that the Registered Nurse (RN) provided the Hospice Aide specific written patient care instructions. Clinical Record 16: The patient elected hospice care on 11/07/2022 with a diagnosis of Parkinson’s disease and dementia. A clinical record review revealed a physician order for continuous oxygen at 3 liters via nasal cannula effective 04/17/2024. A comprehensive nursing assessment dated 05/29/2024 documented that the patient remained on continuous oxygen. The HA care plans, effective from 04/17/2024 to the present, did not instruct the HA on oxygen precautions and provide the HA with instructions regarding the patient’s use of oxygen during personal care. During an interview on 06/04/2024, the Patient Care Administrator (PCA) confirmed that the HA care plan should have included the information on the oxygen.”

    Rule L0625. Standard-level.

All 3 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Feb 24, 2025Complaint inspection by the stateNo deficiencies cited
Jul 5, 2024Complaint inspection by the stateNo deficiencies cited
Jun 5, 2024Initial inspection by the Community Health Accreditation Partner3 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Feb 23, 1994.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 17 nurse care minutes per routine home care day, 9.8% of skilled nursing minutes at weekends and a visit near death for 98% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 66% at home, 15% in assisted living, 16% in a nursing facility, 1% in a skilled nursing facility, 1% in an inpatient hospice, 1% elsewhere.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day17.0 min
Skilled nursing minutes at weekends9.8%
Visits near death98.0% of patients who died

Who owns it?

  • Vitas Hospice Services, LLC owns 100% directly since Jan 22, 2014; Chemed Corporation owns an unstated share directly since Nov 7, 2007.
  • 9 owners or officers are people: Maria Cristina Johnson (managing employee (on the payroll), 0%); Kevin Mcnamara (corporate director); Joel Wherley (corporate officer, 0%); Joel Wherley (corporate director, 0%); Alexander Fernandez (corporate officer, 0%); Michael Witzeman (corporate officer, 0%); Zaundra Ellis (managing employee (on the payroll)); Brian Judkins (corporate officer, 0%); Brian Judkins (corporate director, 0%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Comfort CARE Holdings CompanyOwns 5% or more through other companies100%Jan 22, 2014
Vitas Hospice Services, LLCOwns 5% or more directly100%Jan 22, 2014
Chemed CorporationOwns 5% or more directlyNov 7, 2007
Vitas Healthcare CorporationOwns 5% or more through other companiesApr 27, 2001

What do families say?

  • Family caregivers rate it 3 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 83% rated it 9 or 10 out of 10, and 85% would definitely recommend it.
  • CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 96.71% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 66.5% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 53 of 5
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold10 of 10

How does it compare nearby?

  • Of the 91 hospices CMS’s data show serving patients in ZIP code 78249, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 4; this one had 3.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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