University of NM Home Care Hospice
A hospice in Albuquerque, New Mexico 87106
2600 Yale Blvd. SE, Suite 2220, Albuquerque, New Mexico 87106. (505) 272-2111.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 8 deficiencies cited in the last three years
- Not rated family caregiver rating
- Not available CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
8 deficiencies cited in the last three years
The middle of the 21 hospices serving ZIP code 87106 had 8.5.
The last inspection on record was on Apr 11, 2025: a follow-up inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
8 deficiencies in 1 month of the last 36. Last cited Feb 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Feb 27, 2025: reaccreditation inspection by The Joint Commission8 deficiencies
-
Update of comprehensive assessment (42 CFR 418.54(d))
The inspectors’ words, 99 words
“Observed in Record Review. In 9 of 10 active hospice patient records reviewed, the organization failed to ensure the plan of care was updated based on the patient’s reassessment and progress toward their goals. In HSRRHV #1, HSRRHV #2, HSRRHV #3, HSRRNHV #1, HSRRNHV #2, HSRRNHV #3, HSRRNHV #4, HSRRNHV #6 and HSRRNHV #7, the plans of care had not been updated to reflect the current assessment, achieving goals that had been achieved. For example, teaching goals unaltered from IDT to IDT since the initial assessment with no change or update. THis finding was reviewed with the hospice manager.”
-
Content of plan of care (42 CFR 418.56(c))
The inspectors’ words, 149 words
“Observed in Record Review. In 8 of 10 active hospice records reviewed, Hospice surveyor noted that goals were not measurable and specific to the patient. For example, HSRRHV #2 the patient had a breathing goal that patient would have optimal breathing, and that patient caregiver would have a viable resource that are not measurable goals. On HSRRHV #3 the patient had a goal that cardiac status will be consistent with disease with no detail on how that cardiac status will be measured. HSRRHV #1, HSRRNHV #1, HSRRNHV # 2, HSRRNHV # 3, HSRRNHV # 4, HSRRNHV #6 also had goals that were not measurable with examples that include satisfactory control of pain, stabilization of pulmonary status, optimal level of functioning, adequate nutrition, breathing at optimal level, acceptable pain level and patient will remain comfortable. This finding was reviewed with the Hospice Manager who was present for all chart reviews.”
-
Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 159 words
“Observed in Record Review. In 4 of 10 active Hospice patient records reviewed, the medication orders were not clear and accurate. Organization Medication policy is that PRN duplicate medications will be handled by the pharmacy to remove duplicate PRN therapy. On HSRRNHV #1, it was noted that the medications orders had duplicate PRN therapy (ondansetron and lorazepam) for nausea and vomiting with no indication when to use each duplicate. On HSRRNHV #3, it was noted that the medications orders had duplicate PRN therapy (Lactulose and glycerin) for constipation and PRN therapy (Lorazepam and midazolam) for agitation with no indication when to use each duplicate therapies. On HSRRNHV #4, it was noted that the medications orders had duplicate PRN therapy (ondansetron and lorazepam) for nausea with no indication when to use each duplicate. On HSRRNHV #5, it was noted that the medications orders had duplicate PRN therapy (acetaminophen and ibuprofen) for pain/fever with no indication when to use each duplicate.”
-
Program data (42 CFR 418.58(b)(3))
“Observed in Data Session. During review of the organization’s Hospice quality program, the governing body had not approved the frequency of the data collection associated to QAPI measures for 2023 and 2024. This was reviewed and validated with the director and hospice manager.”
-
Program activities (42 CFR 418.58(c)(2))
“Observed in Data Session. During review of the organizations Hospice data and QAPI plan, it was noted the organization did not collect adverse events as part of their plan. While the organization as a whole is collecting this data it is not being monitored as part of the Hospice QAPI. This was reviewed and validated with the director and hospice manager.”
-
Counseling services (42 CFR 418.64(d)(1)(iii))
“Observed in Record Review. In 1 of 2 Hospice Bereavement records reviewed, the organization did not complete bereavement risk assessment on bereaved. Agency Bereavement policy states that the organization will collect bereavement risk assessment on admission and on death. On HSRRBR #1, it was noted that their was no bereavement risk assessment completed after the death of the patient. This finding was reviewed and validated with the Hospice Manager.”
-
Content (42 CFR 418.104(a)(3))
The inspectors’ words, 154 words
“Observed in Record Review. In 4 of 10 active patient records, the hospice nurse surveyor noted that the medical record did not contain medical equipment used by the patient in the home. On review of HSRRHV #1, it was noted during the home visit that patient had a ventilator, tracheostomy, humidifier and feeding pump and these DME items were not documented in the patient’s medical record. On HSRRHV #2, it was noted that patient was using a feeding pump and NG tubes and these were not listed on the Plan of Care. On HSRRNHV #2, it was noted that the patient had a BIPAP and Gastric tube and the machine and supplies were not listed on the Plan of Care. On HSRRNHV #3, it was noted that the patient had a feeding pump and the machine was not listed on the Plan of Care. This finding was reviewed and validated with the Hospice Manager.”
-
Discharge or transfer of care (42 CFR 418.104(e)(2)(i))
“Observed in Record Review. 1 of 2 Hospice records reviewed, the agency did not send the discharge summary to the receiving provider; it was sent to hospice medical director. Upon record review for HSRRDC #1, the discharge summary was sent to the hospice medical director rather than the receiving provider. This finding was reviewed with the hospice manager.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Apr 11, 2025 | Follow-up inspection by The Joint Commission | No deficiencies cited |
| Feb 27, 2025 | Reaccreditation inspection by The Joint Commission | 8 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Mar 2, 1990.
- Ownership: combination government & non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- CMS hasn’t published nursing time from Medicare claims for this hospice.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
Who owns it?
- 18 owners or officers are people: Julie Morgas-Baca (corporate director, 0%); Carl Hammond (corporate director); Monica Zamora (corporate director); Jeffrey Schultz (managing employee (on the payroll)); Bonnie Marie White (corporate officer); Bonnie Marie White (managing employee (on the payroll)); Michael Chicarelli (corporate officer, 0%); Michael Chicarelli (managing employee (on the payroll), 0%); Anjali Taneja (corporate director, 0%); Wilfred Herrera (corporate director, 0%); Alisha N Parada (corporate director, 0%); Kathleen R Becker (corporate officer, 0%); Kathleen R Becker (managing employee (on the payroll), 0%); Henry Monroy (corporate director, 0%); Kurt Matthew Riley (corporate director); Erik Jerome Lujan (corporate officer, 0%); Mark Anthony Trujillo (managing employee (on the payroll), 0%); Jody Melinda Harris (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS gives no Hospice Care Index for this hospice.
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
How does it compare nearby?
- Of the 21 hospices CMS’s data show serving patients in ZIP code 87106, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 8.5; this one had 8.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| University of NM Home Care Hospice This hospice | 8 |
| Presbyterian Hospice Inpatient Unit | 2 |
| Family Hospice, Ltd D/B/A Gentiva | 16 |
| Ambercare Hospice Inc. | 7 |
| Hospice of New Mexico, LLC | 60 |
| Harmony Home Health Services, LLC | 5 |
| Compassus Hospice Albuquerque South | 17 |
| Heritage Hospice Inc. | Not given |
| Hospice De La Luz | 10 |
| Advantage Hospice DBA Corus Hospice | 6 |
| Legacy Hospice | 9 |
| High Desert Hospice | 17 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
-
Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.