Hearth Record

Presbyterian Hospice Inpatient Unit

A hospice in Albuquerque, New Mexico 87110

8300 Constitution Avenue NE, Albuquerque, New Mexico 87110. (505) 559-7062.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

2 deficiencies cited in the last three years

The middle of the 27 hospices serving ZIP code 87110 had 9.

The last inspection on record was on Oct 22, 2024: a recertification inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Oct 18, 2024: recertification inspection by the state2 deficiencies

  • Prevention (42 CFR 418.60(a))

    The inspectors’ words, 177 words

    “Based on observation, record review, and interviews, the facility failed to ensure that Hospice staff were completing hand hygiene in accordance with company policy for 1 (P (patient) 15) out of 6 (P15-P20) patients reviewed. This deficient practice could possibly lead to patients being at risk for infections. The findings are: A. Review of the facility’s policy titled, “Hand Hygiene” dated 06/30/2022 indicated “Before an Aseptic Task: Perform hand hygiene immediately before any aseptic task such as preparing or administering medication, accessing an IV (intravenous- plastic line in a vein) port, or performing wound care. Gloves alone do not prevent contamination.” B. During an observation on 10/17/24 at 3:20 PM, S (Staff)10, Clinical staff member, removed the old dressing from P15’s wound and discarded it, cleaned the wound and did not change their gloves or perform hand hygiene after the old dressing was removed and discarded. C. During an interview with S3 clinical staff member, on 10/18/24 at 12:49 PM, S3 confirmed that after the dressing is removed gloves should be discarded, and hands should be washed”

    Rule L0579. Standard-level.

  • Hospice aide assignments and duties (42 CFR 418.76(g)(2))

    The inspectors’ words, 240 words

    “Based on observation, record review, and interviews, the facility failed to ensure that Hospice aides were providing patient care as directed by and included in the hospice aide plan of care for 1(P (Patient) 20) out of 6 (P15-P20) patients reviewed. This deficient practice could possibly lead to patients personal care needs being unmet. The findings are: A. Record review of the facilitys undated job summary for hospice aides, no date, stated “;All procedures, duties and tasks are to be completed under the patients care plan as ordered. . .” B. Record review of P20s Hospice Aide Plan of Care under the section “;Aide Other tasks” under “;Interventions” stated “;Aide assist with Shampoo- Assist patient with shampooing hair” the frequency was ordered as “;Each Visit.” Indicating P20s hair should be shampooed on each visit by the aide. C. During an observation on 10/18/24 at 11:00 AM with S (staff)9, clinical staff member, on a home visit. S9 did not shampoo P20s hair and did not offer P20 a hair shampooing. D . During an interview on 10/18/24 at 12:20 PM with S2, non-clinical staff member, when asked if all the aide tasks on the section “;Other Aide Tasks” should be performed. S2 confirmed that all aide tasks should be completed that are under this section. E. During an interview with S9 clinical on 10/18/24 at 11:20 AM, S9 stated “;I wont be washing her hair because I washed it yesterday.”

    Rule L0626. Standard-level.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Oct 22, 2024Recertification inspection by the stateNo deficiencies cited
Oct 18, 2024Recertification inspection by the state2 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Apr 17, 1984.
  • Ownership: non-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 12.1 nurse care minutes per routine home care day, 9.8% of skilled nursing minutes at weekends and a visit near death for 91.2% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 82% at home, 7% in assisted living, 5% in a nursing facility, 6% in an inpatient hospice.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day12.1 min
Skilled nursing minutes at weekends9.8%
Visits near death91.2% of patients who died

Who owns it?

  • 6 owners or officers are people: Kimberly Poland (managing employee (on the payroll), 0%); Heather Olguin (managing employee (on the payroll)); Ahmed A El-Emawy (managing employee (on the payroll)); Steven Figge (corporate director, 0%); Steven Figge (managing employee (on the payroll), 0%); Rosemary Coyne (corporate director, 0%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • Family caregivers rate it 3 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 83% rated it 9 or 10 out of 10, and 82% would definitely recommend it.
  • CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 98.51% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 50.7% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 53 of 5
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold10 of 10

How does it compare nearby?

  • Of the 27 hospices CMS’s data show serving patients in ZIP code 87110, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 9; this one had 2.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 27 hospices CMS lists serving ZIP code 87110
PlaceDeficiencies, 3 years
Presbyterian Hospice Inpatient Unit This hospice2
Hospice of New Mexico, LLC60
Interim Healthcare4
Bosque Trails Hospice LLC2
Family Hospice, Ltd D/B/A Gentiva16
Ambercare Hospice Inc.7
Harmony Home Health Services, LLC5
Compassus Hospice Albuquerque South17
Heritage Hospice Inc.Not given
Hospice De La Luz10
Advantage Hospice DBA Corus Hospice6
Legacy Hospice9

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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