Acg Hospice
A hospice in Overland Park, Kansas 66213
7400 W 132nd St Ste 180, Overland Park, Kansas 66213. (864) 913-2690.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 2 deficiencies cited in the last three years
- Not rated family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
2 deficiencies cited in the last three years
The middle of the 37 hospices serving ZIP code 66213 had 5.
The last inspection on record was on May 22, 2024: an initial inspection by the Community Health Accreditation Partner.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited May 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
May 22, 2024: initial inspection by the Community Health Accreditation Partner2 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(6)(i))
The inspectors’ words, 277 words
“It is required that the documented comprehensive assessment includes a drug profile that contains the patient’s current: prescription and over-the-counter (OTC) drugs, supplements, herbal remedies, and other alternative treatments that could affect drug therapy. The medication review process includes the identification of the following: the effectiveness of drug therapy, drug side effects, actual or potential drug interactions, duplicate drug therapy, and drug therapy associated with laboratory monitoring. The assessment includes evidence that common side effects of medication in the hospice populations are anticipated, and as appropriate, preventive measurements are implemented to manage the side effects. The drug profile is updated per the hospice policy and procedure, but, at minimum, at the time of each comprehensive assessment and/or when new medication is added, or changes are made to existing medication. This standard was not met as evidenced by clinical record review, interview and observation. In 1 of 3 (33%) home visit observations it was revealed that the agency did not ensure a medication reconciliation was completed and medications updated to the medication profile. Home Visit 2: The date of election of benefits was 03/19/2024. The medication profile dated 05/22/2024 documented Senna Plus 8.6mg-50mg capsule two capsules daily. During the home visit, the patient’s wife stated that the patient was taking Docusate Sodium 100mg capsules three capsules once daily. The wife stated that the patient has been taking this for approximately four years. The medication profile did not include documentation of the use of Docusate Sodium. During a joint review of the record and an interview on 05/22/2024, the Director of Accreditation and Compliance agreed that a medication reconciliation was not completed, and medications updated to the medication profile.”
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Prevention (42 CFR 418.60(a))
The inspectors’ words, 227 words
“It is required that the hospice follows accepted standards of practice to prevent the transmission of infections and communicable disease, including the use of standard precautions, such as hand hygiene. This standard was not met as evidenced by document review, interview and observation. In 1 of 3 (33%) home visit observations it was revealed that the agency did not ensure the staff followed the hand hygiene policy. Document 1: Agency policy, Hand Hygiene Policy No. 7-011 stated in part, “Hand decontamination using an alcohol-based hand rub should be performed when moving from a contaminated body site to a clean body site during patient care, and after removing gloves.” Home Visit 2: During the home visit (Clinical Record 9) on 05/22/2024 with the Hospice Aide (HA) (Personnel Record 9), the HA bathed the patient, washed the hair, and dressed the patient without changing their gloves. During the process, the HA scratched their own arm with the same pair of gloves that were donned prior to the patient being bathed. The HA did not change the gloves when moving from a contaminated body site to a clean body site during patient care. The HA did not remove the gloves and decontaminate the hands prior to scratching their arm. During an interview on 05/22/2024, the Director of Accreditation and Compliance agreed the staff did not follow the hand hygiene policy.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| May 22, 2024 | Initial inspection by the Community Health Accreditation Partner | 2 deficiencies cited |
Is it certified?
- Medicare-certified hospice since May 28, 2024.
- CMS doesn’t list its type of ownership.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 13.8 nurse care minutes per routine home care day, 13.4% of skilled nursing minutes at weekends and a visit near death for 100% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 43% at home, 35% in assisted living, 1% in a nursing facility, 20% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 13.8 min |
| Skilled nursing minutes at weekends | 13.4% |
| Visits near death | 100.0% of patients who died |
Who owns it?
- Acg Acquisition LLC owns 100% directly since Nov 1, 2023.
- 8 owners or officers are people: Jordan Crumley (managing employee (on the payroll)); Elisabeth L Cozad (managing employee (under contract)); Troy Yarborough (corporate officer); Hayley Eby (managing employee (on the payroll)); Janelle I Plows (managing employee (on the payroll)); Teresa Held (managing employee (on the payroll)); Pamela A Duncan Owens (corporate officer); Rhonda Hamilton (corporate officer).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Acg Intermediate, Inc. | Owns 5% or more through other companies | 100% | Jul 25, 2025 |
| Acg Parent Holdings, LP | Owns 5% or more through other companies | 100% | Jul 25, 2025 |
| Arrow Management Holdings LLC | Owns 5% or more through other companies | 100% | Jul 25, 2025 |
| Acg Mississippi, LLC | Owns 5% or more through other companies | 100% | Jul 25, 2025 |
| Acg Buyer, Inc. | Owns 5% or more through other companies | 100% | Jul 25, 2025 |
| Acg Acquisition LLC | Owns 5% or more directly | 100% | Nov 1, 2023 |
| Rep Coinvest III Agp Blocker, Inc. | Owns 5% or more through other companies | 28.41% | Jul 25, 2025 |
| Rep Agp II Holdco, LP | Owns 5% or more through other companies | 28.23% | Jul 25, 2025 |
| Cdpq Fonds 780, S.e.c | Owns 5% or more through other companies | 20.53% | Jul 25, 2025 |
| Linden Capital Partners V-A LP | Owns 5% or more through other companies | 16.31% | Jul 25, 2025 |
| Tvg Hcsc Blocker, LLC | Owns 5% or more through other companies | 15.61% | Jul 25, 2025 |
| Linden Investments III LP | Owns 5% or more through other companies | 14.33% | Jul 25, 2025 |
| Linden Capital Partners V LP | Owns 5% or more through other companies | 10.39% | Jul 25, 2025 |
| Rep Agp III Blocker, Inc. | Owns 5% or more through other companies | 9.82% | Jul 25, 2025 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 37 hospices CMS’s data show serving patients in ZIP code 66213, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 2.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Acg Hospice This hospice | 2 |
| Catholic Comm Hospice | Not given |
| Kansas Palliative & Hospice Care | 7 |
| Ascend Hospice | 3 |
| Kansas City Hospice and Palliative Care | 0 |
| Interim Healthcare of Kansas City, Inc. | Not given |
| Harbor Hospice of Kansas LP | 6 |
| Phoenix Home Care and Hospice | 2 |
| Ahc Home Health of Kansas, LLC (Hospice) | 8 |
| Faith Hospice Care | 5 |
| Traditions Health | 8 |
| Hospice Care of VNA | 2 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.