Hearth Record

Columbus Hospice, Inc.

A hospice in Columbus, Georgia 31909

7020 Moon Road, Columbus, Georgia 31909. (706) 569-7992.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 11 deficiencies in 2 months of the last 36. Last cited May 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

11 deficiencies cited in the last three years

The middle of the 11 hospices serving ZIP code 31909 had 6.

The last inspection on record was on Aug 12, 2025: a recertification inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

11 deficiencies in 2 months of the last 36. Last cited May 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

11 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

May 19, 2025: recertification inspection by the state9 deficiencies
  • Doors with Self-Closing Devices (42 CFR NFPA 101)

    “Based on observation and staff interviews it was determined the facility failed to verify self-closing doors are kept closed.This affects residents and staff in the near the employee breakroom. The findings include:During a tour of the facility with Staff M on 5/19/2025 between 1:00 pm and 4:30 pm observation revealed that the self-closing door to the employee break room was propped open with a wedge.These findings were confirmed by Staff M at the time of discovery.Reference: 2012 NFPA 101, 19.3.2.1.3, 19.2.2.2.7”

    Rule K0223. Standard-level.

  • Exit Signage (42 CFR NFPA 101)

    “Based on observation and staff interviews it was determined the facility failed to maintain the exit signsThis affects residents and staff in the entire facility. The findings include:During a tour of the facility with Staff M on 5/19/2025 between 1:00 pm and 4:30 pm observation revealed that an exit sign in the main corridor failed to function under back-up battery when tested.These findings were confirmed by Staff M at the time of discovery.Reference: 2012 NFPA 101, 19.2.10.1, 7.10.5.1”

    Rule K0293. Standard-level.

  • Vertical Openings - Enclosure (42 CFR NFPA 101)

    The inspectors’ words, 98 words

    “Based on observation and staff interviews it was determined the facility failed to maintain the attic access door in the closed position.This affects residents and staff in the entire facility. The findings include:During a tour of the facility with Staff M on 5/19/2025 between 1:00 pm and 4:30 pm observation revealed that the attic access door was left in the open position in the janitor room. In the event of fire, smoke and heat would have spread into the attic.These findings were confirmed by Staff M at the time of discovery.Reference: 2012 NFPA 101, Chapter 19, Section 19.3.1”

    Rule K0311. Standard-level.

  • Fire Alarm System - Installation (42 CFR NFPA 101)

    The inspectors’ words, 113 words

    “Based on observation and staff interviews it was determined the facility failed to properly maintain the safety precautions surrounding the fire alarm breaker.This affects residents and staff in the entire facility. The findings include:During a tour of the facility with Staff M on 5/19/2025 between 1:00 pm and 4:30 pm observation revealed that the fire alarm circuit breaker was not identified in red and did not include a breaker lock to prevent the disconnection of power to the fire alarm system.These findings were confirmed by Staff M at the time of discovery.Reference: 2012 NFPA 101, 19.5.1.1, 9.1.2 and 2011 NFPA 70, 760.41(A)(B), 2012 NFPA 101, 19.3.4.1, 9.6.1.3, 2010 NFPA 72, 10.5.5.2.1 through 10.5.5.2.4”

    Rule K0341. Standard-level.

  • Fire Alarm System - Testing and Maintenance (42 CFR NFPA 101)

    “Based on a review of facility records and staff interviews it was determined the facility failed to conduct fire alarm system sensitivity testing.This affects residents and staff in the entire facility. The findings include:During a tour of the facility with Staff M on 5/19/2025 between 1:00 pm and 4:30 pm observation revealed that a record of fire alarm sensitivity testing was not available.These findings were confirmed by Staff M at the time of discovery.Reference: 2012 NFPA 101, 19.3.4.1, 9.6.1.3, 2010 NFPA 72, 14.4.5.3.1, 14.4.5.3.2”

    Rule K0345. Standard-level.

  • Sprinkler System - Installation (42 CFR NFPA 101)

    “Based on observation and staff interviews it was determined the facility failed to maintain the sprinkler system.This affects residents and staff in the entire facility. The findings include:During a tour of the facility with Staff M on 5/19/2025 between 1:00 pm and 4:30 pm observation revealed that the sprinkler system gauge was dated 2019. Gauges must be replaced after 5 years. These findings were confirmed by Staff M at the time of discovery.Reference: 2012 NFPA 101, 19.1.1.1.3, 19.1.6.1, 19.3.5.4, 9.7.1, 2011 NFPA 25, 5.3.2.1”

    Rule K0351. Standard-level.

  • Utilities - Gas and Electric (42 CFR NFPA 101)

    The inspectors’ words, 110 words

    “Based on observation and staff interviews it was determined the facility failed to maintain access to the electrical panel and protect electrical wires on the panel from exposure.This affects residents and staff in the entire facility. The findings include:During a tour of the facility with Staff M on 5/19/2025 between 1:00 pm and 4:30 pm observation revealed that access to the electrical panels was blocked by a portable cart. The electrical panel was missing a metal plate exposing electrical wires.These findings were confirmed by Staff M at the time of discovery.Reference: 2012 NFPA 101, Chapter 19, Section 19.5.1.1, Chapter 9, Section 9.1.2 and 2011 NFPA 70 Article 110.26, Article 408.7”

    Rule K0511. Standard-level.

  • Electrical Equipment - Other (42 CFR NFPA 101)

    “Based on observation and staff interviews it was determined the facility failed to provide emergency lighting for the generator.This affects residents and staff in the entire facility. The findings include:During a tour of the facility with Staff M on 5/19/2025 between 1:00 pm and 4:30 pm observation revealed that the electrical generator was not equipped with a battery powered emergency light.These findings were confirmed by Staff M at the time of discovery.Reference: 2012 NFPA 101, 19.5.1.1, 9.1.3.1, 2010 NFPA 110, 7.3.1, 7.3.2, 7.3.3”

    Rule K0919. Standard-level.

  • Electrical Equipment – Power Cords and Extension Cords (42 CFR NFPA 101)

    The inspectors’ words, 102 words

    “Based on observation and staff interviews it was determined the facility failed to maintain safe power strip usage.This affects residents and staff in the in or near the breakroom. The findings include:During a tour of the facility with Staff M on 5/19/2025 between 1:00 pm and 4:30 pm observation revealed that a vending machine was plugged into a power strip located on the floor of the breakroom. The vending machine should be plugged directly into the wall.These findings were confirmed by Staff M at the time of discovery.Reference: 2012 NFPA 99, Chapter 10, Sections 10.4.2.1 through 10.4.2.3 and CMS S&C letter 14-46-LSC”

    Rule K0920. Standard-level.

Apr 30, 2025: recertification inspection by the state2 deficiencies
  • Content of comprehensive assessment (42 CFR 418.54(c)(7))

    The inspectors’ words, 225 words

    “Based on clinical record review, staff interview, and review of policy titled “Bereavement Protocol,” it was determined the interdisciplinary group failed to ensure that the initial bereavement assessments were completed for three patients (P) (P#1, P#12, P#21) of 25 sampled patients. Findings include: Review of policy titled “Bereavement Protocol,” revised February 7, 2025, reveals the following:Procedures:1. A Pre-Bereavement Assessment will be completed and documented by the team Social Worker during the comprehensive initial assessment of the patient. 1. Review of the clinical record reveals P#1 was admitted on 6/20/2023.The clinical record failed to indicate that the initial bereavement assessment was completed and failed to reveal documentation regarding the delay in completing the assessment. 2. Review of the clinical record reveals P#12 was admitted on 11/7/2024.The clinical record failed to indicate that the initial bereavement assessment was completed and failed to reveal documentation regarding the delay in completing the assessment. 3. Review of the clinical record for reveals P#21 was admitted on 2/8/2024.The clinical record failed to indicate that the initial bereavement assessment was completed and failed to reveal documentation regarding the delay in completing the assessment. On 4/29/2025 at 1:58 p.m., an interview was conducted with the compliance officer, who said that the initial bereavement assessment was not done. The compliance officer also confirmed that all available documentation for the clinical record has been provided.”

    Rule L0531. Standard-level.

  • Label dispose storage drugs (42 CFR 418.106(e)(2)(ii))

    The inspectors’ words, 432 words

    “Based on review of narcotic verification sheets, review of policy titled “Medication Administration and Management,” and staff interview, it was determined that the nurse failed to sign shift counts of the narcotic medications in the IPU (in patient unit). The findings include:Review of policy titled “Medication Administration and Management,” revised November 20, 2024, reveals the following:Medication Administration in the Inpatient Unit:2- A full count of all controlled substances is done at each shift change. Review of the “Narcotic Verification Sheet,” in the IPU medication room revealed that the signatures of nurses working in the IPU were missing in the narcotic medications count sheets. Missed shift signatures reveal the following: • 2/4/25 7 a.m., outgoing nurse, and 7 p.m., incoming nurse • 2/5/25: 7 a.m., outgoing and 7 p.m., outgoing signatures were blank • 2/8/25: 7 p.m., outgoing signature page was blank • 2/14/25: 7 a.m., outgoing signature page was blank• 2/19/25: 7 p.m., incoming signature page was blank • 2/20/25: 7 a.m., outgoing signature page was blank • 2/22/25: 7 a.m., outgoing signature page was blank • 2/27/25: 7 a.m., outgoing signature page was blank • 2/28/25: 7 p.m., outgoing signature page was blank• 3/3/25: 7 p.m., outgoing signature page was blank • 3/5/25: 7 a.m., outgoing signature page was blank • 3/9/25: 7 p.m., outgoing signature page was blank • 3/10/25: 7 a.m., incoming signature page was blank, 7 p.m., outgoing signature page was blank • 3/12/25: 7 p.m., outgoing signature page was blank • 3/13/25: 7 a.m., incoming signature page was blank • 3/14/25: 7 p.m., outgoing signature page was blank • 3/16/25: 7 p.m., outgoing signature page was blank • 3/18/25: 7 p.m., incoming signature page was blank • 3/19/25: 7 a.m., outgoing signature page was blank• 3/20/25: 7 a.m., outgoing signature page was blank, 7 p.m., outgoing signature page was blank • 3/21/25: 7 p.m., outgoing signature page was blank • 3/23/25: 7 p.m., outgoing signature page was blank• 4/1/25: 7 a.m., outgoing signature page was blank • 4/3/25: 7 p.m., outgoing signature page was blank • 4/9/25: 7 a.m., outgoing signature page was blank • 4/17/25: 7 p.m., incoming signature page was blank • 4/18/25: 7 a.m., outgoing signature page was blank • 4/22/25: 7 p.m., incoming signature page was blank • 4/23/25: 7 a.m., outgoing signature page was blank On 4/28/25 at 11:35 a.m., an interview was conducted with Hospice House Director (HHD), who said that she did not know why the nurses were not signing the narcotic counts sheets at IPU medication room. HHD also said that the nurses involved were not available for interview.”

    Rule L0698. Standard-level.

All 3 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Aug 12, 2025Recertification inspection by the stateNo deficiencies cited
May 19, 2025Recertification inspection by the state9 deficiencies cited
Apr 30, 2025Recertification inspection by the state2 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Oct 1, 1986.
  • Ownership: non-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 9.8 nurse care minutes per routine home care day, 7.9% of skilled nursing minutes at weekends and a visit near death for 97.5% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 68% at home, 11% in assisted living, 16% in a nursing facility, 4% in an inpatient hospice.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day9.8 min
Skilled nursing minutes at weekends7.9%
Visits near death97.5% of patients who died

Who owns it?

  • Columbus Hospice, Inc. runs it.
  • 6 owners or officers are people: Donna L Morgan (corporate director, 100%); Donna L Morgan (managing employee (on the payroll), 100%); Walisa K Maynard (managing employee (on the payroll)); Susanna S Ulmer (managing employee (on the payroll)); Donna A Onley-Harden (managing employee (on the payroll)); Travis Blanton (managing employee (on the payroll)).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Columbus Hospice, Inc.Runs it (operational or managerial control)0%Feb 1, 2017

What do families say?

  • Family caregivers rate it 5 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 90% rated it 9 or 10 out of 10, and 92% would definitely recommend it.
  • CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 94.05% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 75.2% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 55 of 5
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold10 of 10

How does it compare nearby?

  • Of the 11 hospices CMS’s data show serving patients in ZIP code 31909, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6; this one had 11.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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