Hearth Record

Blue Horizon Hospice

A hospice in Palm Springs, California 92262

400 South Farrell Drive, Palm Springs, California 92262. (760) 318-0554.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.

The last 24 months 5 deficiencies in 1 month of the last 36. Last cited Sep 2026. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

5 deficiencies cited in the last three years

The middle of the 53 hospices serving ZIP code 92262 had 6.

The last inspection on record was on Sep 3, 2026: a reaccreditation inspection by The Joint Commission.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

5 deficiencies in 1 month of the last 36. Last cited Sep 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

5 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Sep 3, 2026: reaccreditation inspection by The Joint Commission5 deficiencies
  • Content of comprehensive assessment (42 CFR 418.54(c)(6)(iii))

    The inspectors’ words, 110 words

    “Observed in Patient Home. In 1 of 3 home visits conducted, the organization failed to assess potential medication-related problems, including adverse effects, drug reactions, significant side effects, and significant drug interactions, including ineffective drug therapy, duplicate drug therapy, and noncompliance with drug therapy. For example, in HOSRRHV#2, the hospice surveyor observed the licensed vocational nurse (LVN) did not effectively complete and document medication reconciliation. During the visit, the skilled nurse stated that she had spoken by telephone with the paid caregiver earlier that morning and was told the patient’s medications had already been reconciled. This finding was discussed and validated by the Administrator who was present during the home visit.”

    Rule L0530. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(4))

    The inspectors’ words, 175 words

    “Observed in Record Review. In 7 of 14 patient records reviewed, The organization failed to ensure that the hospice plan of care included all services needed to palliate and manage the terminal illness and related conditions, including medications and treatments necessary to meet the patient’s needs. For example, HOSRRHV#1, HOSRRHV#3, the order stated as “caregiver may check patient oxygen saturation as needed”, however, the order did not specify the reason, indication, or parameters for when oxygen saturation should be checked. HOSRRHV#2, the order stated as “Indwelling urinary catheter care: Cleanse site with soap and water daily and as needed. Caregiver may check patient oxygen saturation as needed. However, the order did not specify the reason, indication, or parameters for when oxygen saturation should be checked and catheter care should be performed. HOSRRNHV#4, HOSRRNHV#5, HOSRRNHV#7, HOSRRNHV#8, the order stated as “Pressure Injury Stage I right buttocks: Cleanse with wound spray, pat dry, apply Calmoseptine daily as needed did not include the reason, indication, or parameters. This finding was discussed and validated by the Administrator and DPCS.”

    Rule L0549. Standard-level.

  • Supervision of hospice aides (42 CFR 418.76(h)(1)(i))

    The inspectors’ words, 97 words

    “Observed in Record Review. In 5 of 14 patient records with hospice aide services, the organization failed to ensure that the registered nurse supervises the hospice aide during an on-site visit to the patient’s home no less frequently than every 14 days. For example, Aide supervisory visit gaps were identified as follows: HOSRRHV#1 had gaps of 21 days and 16 days; HOSRRHV#2 had a 15-day gap; HOSRRHV#3 had a 22-day gap; HOSRRHV#4 had a 16-day gap and HOSRRNHV#7 had a 27-day gap and a 16-day gap. This finding was discussed and validated by the Administrator and DPCS.”

    Rule L0629. Standard-level.

  • Authentication (42 CFR 418.104(b))

    “Observed in Record Review. In 14 of 14 patient records reviewed, the organization failed to ensure that paper-format clinical documents were appropriately authenticated by the author. During record review of HOSRRHV#1, HOSRRHV#2, HOSRRHV#3, HOSRRNHV#4, HOSRRNHV#5, HOSRRNHV#6, HOSRRNHV#7, HOSRRNHV#8, HOSRRNHV#9,HOSRRNHV#10, HOSRRBR#11, HOSRRBR#12, HOSRRDC#13, HOSRRNDC#14, the documents, including the Patient Service Agreement, Advance Directives, Medication Competency checklist, the author’s professional credentials were missing. This finding was discussed and validated by the Administrator and DPCS.”

    Rule L0679. Standard-level.

  • Use and mintenance of equipment and supplies (42 CFR 418.106(f)(2))

    The inspectors’ words, 96 words

    “Observed in Patient Home. In 1 of 3 home visit conducted with home oxygen, it was observed the organization failed to ensure that the education and training provided to the patient by the organization included the information on the storage, handling, and access to medical gases and supplies. For example, in HOSRRHV#2, one backup oxygen cylinder was observed secured in an upright position but stored inside a non-ventilated closet. SN failed to provide patient with education on proper oxygen storage. This finding was discussed and validated by the Administrator who was present during the home visit.”

    Rule L0702. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Sep 3, 2026Reaccreditation inspection by The Joint Commission5 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Sep 12, 2023.
  • CMS doesn’t list its type of ownership.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 12 nurse care minutes per routine home care day, 10.4% of skilled nursing minutes at weekends and a visit near death for 94.4% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 99% at home, 1% in assisted living.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day12.0 min
Skilled nursing minutes at weekends10.4%
Visits near death94.4% of patients who died

Who owns it?

  • 17 owners or officers are people: Derek Hoa-Thanh Nguyen (managing employee (under contract), 100%); Leonard Williams (corporate officer, 100%); Leonard Williams (managing employee (on the payroll), 100%); Leonard Williams (runs it (operational or managerial control), 100%); Theresa Perez (corporate officer, 100%); Theresa Perez (managing employee (on the payroll), 100%); Theresa Perez (runs it (operational or managerial control), 100%); Marvin Rodriguez (corporate director, 100%); Marvin Rodriguez (managing employee (on the payroll), 100%); Marvin Rodriguez (runs it (operational or managerial control), 100%); Alma Ahorro Rodriguez (corporate officer, 100%); Alma Ahorro Rodriguez (managing employee (on the payroll), 100%); Alma Ahorro Rodriguez (runs it (operational or managerial control), 100%); Dennis Yao (corporate director, 100%); Lou Arthur D Benitez (owns 5% or more directly, 50%); Dennis Yao (owns 5% or more directly, 50%); Dennis Yao (runs it (operational or managerial control), 50%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 57.14% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold9 of 10

How does it compare nearby?

  • Of the 53 hospices CMS’s data show serving patients in ZIP code 92262, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6; this one had 5.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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