The Hospice of San Diego
A hospice in Poway, California 92064
12975 Brookprinter Place, Suite 150, Poway, California 92064. (858) 722-9090.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 6 deficiencies cited in the last three years
- Not rated family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
6 deficiencies cited in the last three years
The middle of the 65 hospices serving ZIP code 92064 had 8.
The last inspection on record was on Oct 9, 2025: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
6 deficiencies in 1 month of the last 36. Last cited Oct 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Oct 9, 2025: reaccreditation inspection by The Joint Commission6 deficiencies
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Coordination of services (42 CFR 418.56(e)(2))
The inspectors’ words, 102 words
“Observed in Record Review. In 1 of 6 active patient records reviewed, it was noted the organization failed to ensure that the care and services are provided in accordance with the plan of care. For example in RRHV#3, as per hospice plan of care, the volunteer was ordered to visit the patient once every 2 weeks (1x biweekly); however, no visits have been made since the order was initiated sometime during the 4th week of August and there was no evidence documented in the IDG meeting regarding those visits being missed. This finding was discussed and validated by the agency leadership team.”
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Prevention (42 CFR 418.60(a))
The inspectors’ words, 118 words
“Observed in Patient Home. In 1 of 3 home visits conducted, it was noted the organization failed to ensure that the hospice must follow accepted standards of practice to prevent the transmission of infection and communicable disease, including the use of standard precaution. For example, during home visit conducted of RRHV#3, it was observed that the skilled hospice nurse cleaned the medical equipment used including the blood pressure cuff, thermometer, pulse oximeter and stethoscope with Chlorox disinfectant wipes. However, the nurse immediately placed the equipment back into the nursing bag without allowing the recommended air-drying time of at least 3 full minutes, as specified by the manufacturer. This finding was discussed and validated by the agency leadership team.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(1))
The inspectors’ words, 101 words
“Observed in Record Review. In 1 of 3 active patient records with hospice aide services,, it was noted the organization failed to ensure that the written patient care instructions for a hospice aide must be prepared by a registered nurse who is responsible for the supervision of a hospice aide. For example in RRHV#1, based on the record review, the hospice aide care plan did not include any additional instructions related to the patient’s oxygen therapy at home, such as whether the patient may use oxygen while taking s shower. This finding was discussed and validated by the agency leadership team.”
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Supervision of hospice aides (42 CFR 418.76(h)(1)(i))
“Observed in Record Review. In 1 of 3 active patient records reviewed with hospice aide services, it was noted the organization failed to ensure that hospice aide supervision was conducted at the patient’s home no less than every 14 days as required. For example, based the record review in RRNHV#3, the hospice aide supervisory visit was 28 days late. This finding was discussed and validated by the agency leadership team.”
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Content (42 CFR 418.104(a)(3))
The inspectors’ words, 147 words
“Observed in Patient Home. In 1 of 3 home visits conducted, it was noted the organization failed to ensure that the patient records contain clinical information related to list of medications, including dose, strength, frequency, route, date and time of administration for prescription and nonprescription medications, herbal products, and home remedies that relate to the patient’s care, treatment, or services. For example in RRHV#1, during medication reconciliation, it was identified that Donepezil 1 tablet PO at bedtime, was missing from the medication list. The daughter-n-law confirmed that the patient has been taking this medication for the past seven years. Additionally, it was noted that the Nifedipine ER dosage did not match the medication list in the hospice plan of care. The daughter-in-law verified that the patient has been taking 90 mg, not 50 mg as listed, This finding was discussed and validated by the agency leadership team.”
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Criminal background checks (42 CFR 418.114(d)(1))
“Observed in HR File Review. In 1 of 7 HR files reviewed, it was noted the organization had failed to obtain a criminal background check on the applicant as required by organization policy. For example in HR#2, the criminal background check through the Office of Inspector General (OIG) is required annually as per organization policy no. 10.21, however, there was no OIG check done for year 2023, and 2024. This finding was discussed and validated by the agency leadership team.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Oct 9, 2025 | Reaccreditation inspection by The Joint Commission | 6 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Nov 25, 2019.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 12.8 nurse care minutes per routine home care day, 7.7% of skilled nursing minutes at weekends and a visit near death for 97.1% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 97% at home, 3% in assisted living.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 12.8 min |
| Skilled nursing minutes at weekends | 7.7% |
| Visits near death | 97.1% of patients who died |
Who owns it?
- The Hospice of San Diego runs it.
- 20 owners or officers are people: Myrna M Rodillon (owns 5% or more directly, 40%); Myrna M Rodillon (corporate officer, 40%); Myrna M Rodillon (corporate director, 40%); Myrna M Rodillon (managing employee (on the payroll), 40%); Myrna M Rodillon (runs it (operational or managerial control), 40%); Noel D Lucero (owns 5% or more directly, 40%); Noel D Lucero (corporate officer, 40%); Noel D Lucero (corporate director, 40%); Noel D Lucero (managing employee (on the payroll), 40%); Noel D Lucero (runs it (operational or managerial control), 40%); Irene-Nicole Miteria Lucero (owns 5% or more directly, 10%); Irene-Nicole Miteria Lucero (corporate officer, 10%); Irene-Nicole Miteria Lucero (corporate director, 10%); Irene-Nicole Miteria Lucero (managing employee (on the payroll), 10%); Irene-Nicole Miteria Lucero (runs it (operational or managerial control), 10%); Stacey M Rodillon-Shapard (owns 5% or more directly, 10%); Stacey M Rodillon-Shapard (corporate officer, 10%); Stacey M Rodillon-Shapard (corporate director, 10%); Stacey M Rodillon-Shapard (managing employee (on the payroll), 10%); Stacey M Rodillon-Shapard (runs it (operational or managerial control), 10%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| The Hospice of San Diego | Runs it (operational or managerial control) | 100% | Mar 10, 2017 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 71% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 65 hospices CMS’s data show serving patients in ZIP code 92064, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 8; this one had 6.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| The Hospice of San Diego This hospice | 6 |
| Kaiser Foundation Hospital San Diego Hospice | 7 |
| Elizabeth Hospice | 15 |
| Vitas Healthcare Corporation of California | 3 |
| Sharp Hospicecare | 12 |
| Hospice By the Sea | 0 |
| Gentiva | 21 |
| Hospice of the North Coast | 12 |
| Lightbridge Hospice | 11 |
| Avalon Hospice & Palliative Care | 6 |
| Silverado Hospice San Diego | 6 |
| Accentcare Hospice & Palliative Care of California | 6 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.