Anx Hospice Care
A hospice in Burlingame, California 94010
1633 Bayshore Hwy Suite 236, Burlingame, California 94010. (650) 991-1106.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 5 deficiencies cited in the last three years
- 4of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
5 deficiencies cited in the last three years
The middle of the 34 hospices serving ZIP code 94010 had 6.
The last inspection on record was on Aug 30, 2024: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
5 deficiencies in 1 month of the last 36. Last cited Aug 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Aug 30, 2024: reaccreditation inspection by The Joint Commission5 deficiencies
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Plan of care (42 CFR 418.56(b ))
“Observed in Record Review. In 14 of 14 patient records reviewed, During the record review, the Hospice Surveyor noted the organization did not have goals that were measureable. For example, the goals included be as calm and comfortable as possible as disease process permits; peripheral edema will be reduced within the limits of disease process; : bowel status will be maintained. This was validated with the Administrator and Director.”
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Content of plan of care (42 CFR 418.56(c)(3))
“Observed in Record Review. In 14 of 14 patient records reviewed, During the record review, the Hospice Surveyor noted that the organization did not have a defined scope and frequency for the visit schedules. For example, there was no frequency for all Chaplain and MSW visits, just 10 or 20 prn visits. The RNs also had 10 or 20 PRN visits. In addition, in one record the aide had 5 PRN visits. This was validated with the Administrator and Director.”
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Control (42 CFR 418.60(b)(2)(ii))
“Observed in Infection Control System Tracer. During the Infection Control Tracer and discussion with leadership, the Hospice Surveyor noted the organization did not have a process in place to evaluate improvement in hand hygiene. There was no stated goal in the QAPI program for hand hygeine expectations. In addition, there was only one evaluation per year for each employee. Continued field surveillance was not done. This was validated with the Administrator and Director.”
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Level of activity (42 CFR 418.78(e))
“Observed in Regulatory Review. During the review of documents and Volunteer discussion with leadership, the Hospice Surveyor noted the organization did not meet 5% cost savings. For example, the cost savings was evaluated at .089% to the current date. The calculation was done correctly per NHPCO guidelines. Documentation of recruitment and retention has been done on a monthly basis but they still only have 2 volunteers and continue to actively recruit. This was validated with the Administrator and Director. 
”
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Use and mintenance of equipment and supplies (42 CFR 418.106(f)(2))
“Observed in Record Review. In 4 of 4 home visits conducted, During the record review, the Hospice Surveyor noted the the organization did not have individualized emergency plans in the home with all the information included in the requirement. For example, there was no list of DME equipment the patient would need if evacuating. This was validated with the Administrator and Director.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Aug 30, 2024 | Reaccreditation inspection by The Joint Commission | 5 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Sep 26, 2018.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 31.6 nurse care minutes per routine home care day, 7.9% of skilled nursing minutes at weekends and a visit near death for 92.4% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 32% at home, 59% in assisted living, 8% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 31.6 min |
| Skilled nursing minutes at weekends | 7.9% |
| Visits near death | 92.4% of patients who died |
Who owns it?
- 12 owners or officers are people: Thomas Allandale Lagrosas Rocas (owns 5% or more directly, 100%); Thomas Allandale Lagrosas Rocas (corporate officer, 100%); Thomas Allandale Lagrosas Rocas (managing employee (on the payroll), 100%); Dawn M Gross (corporate director); Lucille Faciane (corporate officer); Lucille Faciane (managing employee (on the payroll)); Lucille Faciane (runs it (operational or managerial control)); Maria Luisa T. Mangubat (corporate officer); Maria Luisa T. Mangubat (managing employee (on the payroll)); Nova Empeynado (corporate officer); Nova Empeynado (managing employee (on the payroll)); Nova Empeynado (runs it (operational or managerial control)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 83% rated it 9 or 10 out of 10, and 86% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 90.28% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 46.9% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 4 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 34 hospices CMS’s data show serving patients in ZIP code 94010, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6; this one had 5.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| American Carequest Hospice | 5 |
| Helping Hands Home Health Care & Hospice, Inc. | 6 |
| Anx Hospice Care This hospice | 5 |
| Medvista Healthcare, Inc. | 9 |
| Sutter Care at Home | 0 |
| By the Bay Health | 8 |
| Pathways Home Health and Hospice | 4 |
| Kaiser Foundation Hospital Hospice-San Francisco | 0 |
| Kaiser Foundation Hospital Hospice-Santa Clara | 6 |
| Mission Hospice & Home Care, Inc. | 8 |
| Vitas Healthcare Corporation of California | 1 |
| Sutter Care at Home | 2 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.